Supporter care manager jobs

We are seeking a dedicated and compassionate Caseworker to join our Operations team on a hybrid basis working both at home and from one of our hubs across Powys, travel will also be required to our base at Police Headquarters, Llangunnor, Carmarthen.

This role is part-time working 22.5 hours per week across 3 days, Monday to Wednesday.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Working pattern: full-time (36.25 hours per week) - part time considered

It is essential that you live within the Thames Valley region, or close enough to commute 

Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

- Birthday day off 

- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

- Enhanced sick pay and compassionate leave 

- Death in service benefit 

- Pension 

- Employee Assistance Programme 

- Clinical supervision and excellent support 

- A rewarding role with purpose 

- Be part of a skilled, friendly team with an engaged Board of Trustees 

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident within commutable distance to the Thames Valley area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Who we are:

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.

About the role:

We are looking for a highly organised and proactive Training Administrator to support the smooth delivery of our training programmes. Reporting to the Project and Engagement Manager, you will work closely with the Training Manager, trainers, wider team, and external partners to coordinate logistics, manage bookings, and ensure an excellent experience for all participants.
 
You will need strong administrative skills, attention to detail, and a positive, can-do attitude. From managing inboxes and updating internal systems to supporting communications and handling customer queries, you will play a key role in ensuring our training runs efficiently and to a high standard.
 
This is a fast-paced and rewarding role that sits at the heart of our training operations. As part of a small and dedicated team, you will need to be adaptable, resilient, and comfortable working independently within a remote setting.

Main Duties and Responsibilities:

• Act as the first point of contact for training booking enquiries, responding via email and the telephone

• Support the coordination of training sessions, including trainer allocation, booking venues, online set up and providing training equipment.

• Distribute joining instructions and training materials to participants

• Maintain stock of training materials, manage orders, and coordinate deliveries.

• Maintain the online booking system and monitor course sign-ups, waiting lists and capacity.

• Help with the preparation and follow-up of all course materials and administrative documents.

• Liaising with Trainers, ensuring the return of course registers and uploading to our CRM

• Keep Salesforce up to date with enquiries and contact information at all times

• Provide clients with quotes and booking forms, ensuring they are completed and returned and uploaded to Salesforce

• Support of meetings as and when required, sending invites, circulating minutes, reports and actions as and when required.

• Support Training Managers with the recruitment of new associate trainers and ensure they complete the necessary induction and agreements in partnership with the training managers.

• Assist the finance team with pricing and invoicing enquiries as and when required. Check our inboxes daily, ensuring all enquiries are distributed across the staff team

• Produce service usage and evaluation statistics and update reports for commissioners, clients, staff, and the Board of Trustees as and when required

• Fully understand the GSP training portfolio and use effective communication to guide clients.

• Assist the training team with online sales calls on different platforms as and when required.

• Support the delivery of long-term training contracts, including promotion of courses as and when required

• Assist in the recruitment and induction, and ongoing support of a team of administration support volunteers.

• Occasionally support events and act as an ambassador for GSP.

We are looking for a highly organised and detail-oriented administrator who can manage multiple tasks and deadlines in a fast-paced environment. You will be confident, proactive, and able to work independently as well as part of a team. Clear communication, strong time management, and a positive, solution-focused attitude are essential. A commitment to high-quality work and the values of Grassroots Suicide Prevention is key.

For this role, you will need:

• A high standard of general education (A levels or equivalent) or proven relevant experience
• Experience in a customer-facing role with a strong focus on delivering excellent customer service
• Relevant office administration experience, working to a high standard in a fast-paced environment
• Ability to learn new digital systems quickly and follow standardised processes
• Ability to work effectively within a team and build positive working relationships with diverse staff, volunteers, and stakeholders
• Strong organisational skills with the ability to meet deadlines and respond positively to pressure
• Computer-literate with strong data input and keyboard skills
• Proficient in the use of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Willingness to learn new IT systems and software relevant to the role
• Excellent communication skills with an interpersonal style that supports and engages staff, volunteers, and stakeholders

Bonus points for:

• Experience working in a charity environment
• Experience using CRM systems, digital platforms such online booking systems and email marketing and survey platforms
• Experience supporting training and event administration

Why Suicide Prevention

GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some cases.
• Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
• Learning and development opportunities
• A creative, friendly and collaborative culture.

Retail Development Officer  
Harrogate, with regular travel across Yorkshire. 

We offer hybrid working and we are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Developement Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 
Reporting to the Retail Development Manager, the Retail Development Officer will support with the continued growth and development of our retail network.

The role holder will actively support the Retail Development Manager to build, deliver, and implement a pipeline of new sites development in retail, including shops, cafes and superstores, Yorkshire Cancer Research Centres, and other retail related projects. 

You will have responsibility of supporting the Retail Development Manager with market analysis and feasibility studies of potential new sites, contributing to the development of business cases, projects plans and delivery of these plans as well as contributing to compliance and ongoing maintenance and required improvements within the retail real estate. There will also be an opportunity for the role holder to inform future decision making through the delivery of business insight, KPI data and other metric reports relating to income. 

Specifically, you will: 

New Developments in Retail 

• Support the Retail Development Manager in exploring and identifying the best locations for new shop openings, including market analysis, feasibility study, site visits, and site presentation. 

• Assist in developing business cases for each new shop, ensuring they are financially viable and key decisions are documented. 

• Support the development of project plans for shop openings, closures, and refits by ensuring suppliers, tradespeople and internal stakeholders are engaged and informed of key dates. 

• Maintain and nurture relationships with appointed property agents to develop a pipeline of potential new shops. 

• Support where possible the recruitment process for new shop managers and volunteers and ensure this is complete in time for each new shop opening. 

• Work alongside the Retail Development Manager to identify new suppliers, ensuring they are suitable, competent, and aligned to our values. 

• Work closely with the Facilities Manager to ensure new shops are in good condition and compliance documents are in place before being handed over to operate under business-as-usual activities. 

• Work collaboratively with the Retail Area Manager, with regards to monitoring compliance with retail policies and procedures, as well as Health & Safety standards. 

• Act as a visible leader in relation to all health and safety responsibilities, taking reasonable care for your own safety and the safety of others. Adhere to all Health & Safety requirements, processes and procedures. 

• Assist as a contact for leasing and tenancy negotiations and discussions with relevant internal and external stakeholders. 

• Support the Retail Development Manager in developing and testing new income streams, processes, and systems before moving to business-as-usual activities. 

• Undertake regular shop visits/shop floor inspections, directing and supporting the team to deliver creative and inspiring layouts, space planning and use of point of sale to ensure that each shop maximises its sales potential, and that the visual presentation of the shops represents the brand image of Yorkshire Cancer Research. 

Retail Estate Development  

• Support the Retail Development Manager, Retail Area Manager, Director of Retail & Operations, and Shop Managers in regularly reviewing our current retail estate, identifying maintenance and other improvements required. 

• Assist in developing business cases for each project, ensuring they are financially viable and key decisions are documented. 

• Support development of project plans for refurbishments and improvements by ensuring suppliers, tradespeople and internal stakeholders are engaged and informed of key dates. 

Other duties: 

• Support the development and execution of the ten-year Retail business strategy. 

• Deliver key business insight to drive improvements through analysis. 

• Provide regular KPI and metric reports on income to inform future decision making and planning. 

About You 

To be considered for this role, you will need: 

• To be ideally educated to A Level or equivalent or able to demonstrate experience in a similar role at a similar level. 

• To have evidence of continued professional development relevant to the role purpose and level. 

• To ideally hold a  Project Management Qualification : IE APM, PRINCE2 

• To have experience of supporting in the delivery of multi-stakeholder projects 

• To have excellent business acumen and an in-depth understanding of market trends 

• To have experience of working cross functionally, both within an organisation and externally. 

• To have experience of planning and implementing store openings. 

• To be highly organised with good time management skills and the ability to prioritise own workload to meet deadlines. 

• To have convincing and persuasive written, oral and presentation skills with the ability to present ideas and issues, clearly, and coherently to a wide range of audiences 

• To have excellent IT skills with confident use of Microsoft Office packages including Word, Advanced Excel, Outlook, and PowerPoint. . 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to the recruitment team before 30th August 2025. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Bounce Back Worker
Contract length: 18 Months
No. of hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base/s: Mental Health Urgent Care Centre(MHUCC), Lister Hospital, Stevenage

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.

The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.

About the Role:

The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.

The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.

You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.

Key Responsibilities

• To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
• To advocate for service users, explaining organisations and pathways.
• To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
• To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
• To gather feedback and evaluation on patient experience in the MHUCC
• To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
• To link in with wider Herts Mind Network services and facilitate referrals
• To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
• To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is 28th August at 5pm.
Interviews will be held on Tuesday 2nd September at the Mental Health Urgent Care Centre, Lister Hospital.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Victim Support are looking for an Independent Sexual Violence Advisor (ISVA) to join our Cumberland team. The role will be based in our Carlisle office with regular travel across North Cumberland.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

This role is home based in North Cumberland with regular travel to meet clients & colleagues as well as attending meetings.

As an Independent Sexual Violence Advisor (ISVA) you will be: -

• providing a high quality, pro-active service to victims of sexual violence and abuse (including children and young people), supporting those at highest risk and need.
• working within a multi-agency framework consisting of the Bridgeway SARC and other local partnership responses to sexual violence.
• working with survivors and other agencies to monitor the care pathway, including risk assessment, helping clients access their rights and supporting with any other services they require.

You will need: -

More than anything the right attitude and a willingness to learn are key to becoming an ISVA. Experience of working with victims of sexual violence and other service providers and agencies in a statutory, voluntary, social or community setting would be an advantage although we would be keen to hear from you if you can demonstrate how your skills and experience can be applied to this role.

You must have extensive experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of victims experiencing sexual violence. An approved and accredited ISVA qualification is preferable for this post although candidates with the right approach and a willingness work towards ISVA accreditation will also be considered.

To be successful in this role you should have good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Are you skilled at stewarding funder partnerships and unlocking new income streams to support impactful education work across the UK?

Want to play a key role in shaping the ambitious direction for a national charity that sees that all young people are equipped through citizenship and democratic education?

Young Citizens is a UK education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years we’ve equipped young people with the knowledge, skills, and confidence to understand how democracy and society works, and how they can be a part of it. We’re a small, dynamic team working in each nation with a bold vision for the future. We have a well-loved set of digital lessons, tools and immersive programmes that primary and secondary schools come to each year to help deliver inspiring, quality citizenship education.

This is a newly created and pivotal role that will lead our approach to income generation and strategic growth. As Senior Business & Partnerships Development Manager, you’ll be responsible for identifying and developing new opportunities, particularly in corporate partnerships, trust fundraising, and strategic collaborations, while also shaping how we position and promote our offer.

You’ll work closely with the CEO and senior management team to drive forward our mission and build meaningful relationships with stakeholders across sectors.

Role snapshot:

• Lead the delivery and success of our bold income generation strategy 
• Identify and secure new funding opportunities, with a focus on corporate partnerships and trusts/foundations
• Shape and promote Young Citizens’ offer and work for external audiences, enhancing visibility, advocacy and reach 
• Build and manage high-value relationships with funders, partners, and collaborators
• Contribute to organisational strategy and planning as a key member of the senior management team
• Represent the charity externally, championing our work and impact

Who are we looking for?

We’re looking for a strategic and proactive senior leader with a proven track record in income generation and business development, ideally within the charity, education, or corporate responsibility sectors. This role requires a collaborative and entrepreneurial self-starter who can effectively manage and grow our existing network of funders, while also contributing to the development of our evolving business model.

You’ll bring:

• Significant experience in securing income from corporate partnerships and/or trusts and foundations
• Excellent relationship-building and stakeholder management skills, with the ability to quickly understand social impact areas and align them with funder priorities
• Strong communication skills, including the ability to write persuasive proposals and deliver compelling pitches
• A strategic mindset, with experience contributing to organisational planning and growth
• The ability to develop tailored business models and outreach campaigns with both speed and care
• A collaborative, confident approach and experience working at a senior level, including with CEOs or executive teams
• A team player mindset, interested in helping shape great organisational culture and performance

If you’re excited by the opportunity to shape a new role, influence strategy, and help grow a mission-driven organisation, we’d love to hear from you.

Benefits of working at Young Citizens

In addition to joining a small, friendly, and supportive team, we offer:

• Hybrid and flexible working options
• Enhanced employer pension contribution
• 28 days annual leave plus eight Bank Holidays
• Paid volunteering leave
• A day off for your birthday
• Employee assistance programme
• Enhanced sickness and maternity policies
• Season ticket loan
• The opportunity to make a real difference to children and young people across the UK

This is a hybrid role with some days each week at our London office ongoingly. Candidates should be based within a reasonable commute to London and have the existing right to work in the UK.

Please note: First round interviews will provisionally be held no earlier than the 14th August and no later than the 21st and 26th August. If you have other timelines or commitments to schedule around please mention those in your letter.

To learn more about the role and the application process, please refer to the job pack for full details.

As long as this advert is live, we are accepting applications.

This role will require travel to the Sheffield office 3–4 days a week (including Thursdays at Howden House), and occasional travel to other partner sites. 

This is an exciting opportunity to join The King’s Trust on an external secondment, working in partnership with Sheffield City Council to support more young people into roles across the Integrated Care System (ICS), with a focus on the Sheffield region. You’ll work closely with employer partners including Sheffield Health and Social Care NHS Foundation Trust, Sheffield Children’s Hospital NHS Foundation Trust, and Sheffield City Council.

This role is ideal for someone with experience in project coordination, employer engagement, and youth employment support. As this is a new model for the Trust, you'll help shape the project alongside Sheffield City Council, local NHS Trusts, and the ICB.

Based within the Employment & Skills Service of the host organisation, you'll be the main point of contact for employers and young people aged 16–30. You’ll support recruitment and onboarding, deliver one-to-one support for young applicants, and facilitate access to financial and wellbeing services. You’ll also represent employer partners at events and track outcomes for young people supported into work.

Although employed by The King’s Trust, you’ll work under an honorary contract within the host organisation. The role is home-based, with a requirement to be in the Sheffield office 3–4 days a week (including Thursdays at Howden House), and occasional travel to other partner sites.

This is a fantastic development opportunity for someone eager to grow their skills in stakeholder management, recruitment processes, service design, and the wider health and care landscape. Your work will directly increase youth employment outcomes, improve the candidate experience, and enhance employer engagement with The King’s Trust.

The post-holder will maintain a manageable caseload of clients needing support with their welfare rights and benefits. The role is to support the Welfare Rights Advice Project Team with the following:

1. To carry out an initial client assessment, identifying any issues with their benefits and any claims they can make to maximise their income.
2. Provide casework (including challenging decisions) for welfare benefits available to clients with mental health difficulties and their carers: i.e. Personal Independence Payments, Universal Credit, Employment and Support Allowance and Housing Benefit.
3. Provide information and advice as appropriate about issues related to a client’s particular situation.
4. Provide advice and casework for mobility and discretionary schemes and personal grants that could be of benefit to clients.
5. Take referrals directly from service users, carers or staff from other agencies (encouraging use of our online referral form)
6. Signpost and refer clients to agencies that assist with transition from hospital to community living, or to tackle social isolation and improve mental wellbeing.
7. Maintain records in accordance with Hear Us policies and procedures, including the handling of confidential and private documents and keeping written and computer records up to date and secure.
8. Liaise with GPs, CMHT’s and other agencies to obtain supporting documents, by telephone, letter and e-mail.
9. Taking confidential telephone messages from clients and outside agencies.
10. Take part in weekly WRAP team meetings regarding case allocation, and stay up to date with changes in benefits legislation. 
11. Attend regular supervision and yearly appraisals with line manager.
12. Assist WRAP manager to write reports and evaluate the project for funding bids and to support and promote the project.
13. Collect and distribute flyers and leaflets for signposting purposes.
14. Attend Hear Us staff meetings, staff development days, and other Hear Us events (e.g. Hear Us Open Forum) where directed by line manager.
15. Attend identified training and other personal development activities that will support you in this role.
16. Develop and maintain healthy working practices for yourself, with clear personal and professional boundaries.

The Muslim Charity’s volunteer programme envisions a world where individuals from diverse backgrounds unite to collaborate, leveraging their unique talents and perspectives to drive lasting change. We’re looking for a dynamic and passionate Manager to be responsible for developing, implementing and overseeing volunteer programmes that support this mission. By offering comprehensive training, resources, and a supportive network, we aim to inspire volunteers to take proactive measures, advocate for sustainable development, and contribute to a more equitable and compassionate world for everyone.

In this role, you will:

• Cultivate partnerships and collaborations with diverse communities and organisations, both nationally and internationally.
• Oversee the recruitment, training and support of volunteers.
• Foster understanding and solidarity among different communities through volunteer activities and outreach initiatives.
• Monitor and evaluate the effectiveness of the volunteer programmes, making improvements as necessary.
• Identify and secure resources, including funding and training materials, to support volunteer initiatives.
• Advocate for sustainable development and social issues, promoting our mission and the importance of volunteerism.
• Prepare reports on programme performance and communicate progress and outcomes to stakeholders and the broader community.

About You

To be successful, you will have:

• A Bachelor’s degree in social sciences, non-profit management, or a related field (Master’s degree preferred).
• Proven experience in managing volunteer programmes, with a focus on both national and international initiatives.
• Strong understanding of social issues and cultural dynamics in various communities.
• Excellent communication, leadership, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced, multicultural environment.
• Proficiency in project management and organisational skills.

About Us

Since 1999, we have been delivering aid and development programmes to transform lives. Joining us, you’ll be a crucial part of this mission. You’ll also benefit from:

• A chance to make a meaningful impact on communities both locally and globally.
• Opportunities for professional development and growth.
• A supportive and inclusive work environment.
• An opportunity to travel to different countries and engage with the communities.

For further information and to apply, please visit our website via the Apply button.

We will hold ongoing interviews until a suitable candidate is identified.

At Muslim Charity, we believe diversity strengthens our community and enriches our mission. We are committed to fostering an inclusive environment where all individuals, regardless of background, race, gender, age, disability or faith, are valued. By embracing diverse perspectives, we enhance our ability to serve those in need.

About Us

SOS Rape Crisis (SOSRC) is an independent specialist sexual violence charity providing support for adults (regardless of gender), young people and children who have experienced sexual violence and/or child sexual abuse, in Southend, Castle Point and Rochford.

We are part of Synergy Essex, a partnership of three Rape Crisis Centres (SOSRC, SERICC and CARA), funded by the Office for the Police, Fire and Crime Commissioner for Essex to provide a countywide ISVA service.

The Opportunity

This is an opportunity to join a dedicated team providing vital support to survivors of sexual violence and abuse. As a Navigator Project Worker, you will be the first point of contact for individuals accessing Southend-on-Sea Rape Crisis services. You will offer compassionate, trauma-informed, and needs led support, helping survivors feel heard and understood from the outset. Through careful assessment and informed referrals, you’ll play a key role in connecting survivors with the most appropriate services.

Key Responsibilities

• Provide a professional and empathic first point of contact for survivors of sexual violence and/or abuse.

• Offer one-off emotional and practical support, and provide information, signposting and onward referrals.

• Complete initial assessments to identify their needs and most appropriate next steps.

• Keep accurate, timely and confidential records on the case management system.

• Work in partnership with SOSRC colleagues including the Counselling and ISVA Teams.

• Attend team meetings, one-to-ones, clinical supervision, line management and other meetings as required.

• Maintain confidentiality and adhere to data protection legislation and guidelines.

• Contribute to monitoring and evaluation and meet administrative requirements.

• Work in accordance with all SOSRC policies and procedures.

• Attend regular training and maintain a good working knowledge of sexual violence and its impact.

• Promote a trauma-informed and survivor-centred approach in all aspects of the role.

• Actively contribute to the delivery of a safe, effective and high-quality service.

About You

Essential Skills and Experience:

• Experience of delivering support and/or information to vulnerable people.

• Experience of working in a voluntary organisation, public sector or health and social care setting.

• Experience of maintaining accurate and confidential records.

• Knowledge and understanding of safeguarding and risk management.

• Excellent communication skills.

• Understanding of trauma-informed practice.

• Ability to work on own initiative.

• Proficiency in IT including Microsoft Office and online systems.

• Commitment to working within an anti-discriminatory and anti-oppressive framework.

Desirable:

• Experience of working with people affected by sexual violence or other forms of trauma.

• Experience of working in partnership with other services.

• Experience of monitoring and evaluation.

• Understanding of sexual violence and its impact.

• Knowledge of the criminal justice system and statutory services.

• Driving licence and access to a vehicle.

Additional Information

• Salary: £28,624 per annum (pro-rata)

• Hours: 30 hours per week

• Contract: Fixed term

• Start Date: August 2025

• Location: Southend-based, with travel across Mid, South and West Essex

• Leave: 28 days annual leave plus additional gift days over the Christmas period

• Charity No: 1194207

Join Us

SOSRC is committed to ensuring equity, diversity and inclusion within the organisation and we actively encourage applications from all backgrounds and communities.

If you meet even some of the criteria, we would strongly encourage you to apply. We value the skills and experiences you may bring and welcome applicants from underrepresented groups and those with lived experience.

Please refer to the job description and person specification attached to this post for full details.

We have an exciting opportunity for a Caseworker (known internally as Independent Victim Advocate) to join the West Midlands team, working 37.5 hours a week, based in our Coventry office. Victim Support offer a hybrid working policy, where you will be able to work some of your working days from home, if preferable.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you!

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our Birmingham office with the option of hybrid working from home. Travel across the area is required, travelling time is within working hours & expenses are reimbursed. The hours for this role are Monday and Tuesday 8am to 4pm, and Wednesday 12noon to 8pm

As a Caseworker you will:

• Effectively managing a caseload, delivering excellent services via telephone, video call and in person to support service users
• Assessing need and risk at initial contact and on an on-going basis
• Developing, delivering, and monitoring safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users
• Helping service users build healthy coping mechanisms and providing practical support and information
• Identifying and providing action to safeguarding concerns
• Working collaboratively with key partners
• Using a bespoke case management system to maintain accurate and confidential records and contributing to monitoring information including the collection of outcomes
• Delivering awareness raising sessions on the impact of crime to partner agencies and community groups and participating in community events.

You will need:

• An understanding of the impact of crime
• Effective verbal and written communication skills
• A proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
• The ability to balance competing needs and priorities
• The ability to work independently and as part of a team

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About Achord

Achord is a UK-registered charity dedicated to equipping individuals with the tools they need to build strong, healthy relationships. We deliver practical, research-based content through partnerships with churches, community groups, and educational institutions. Our mission is to see relationships thrive at every stage of life—reducing breakdown, increasing resilience, and strengthening the social fabric of our communities.

The Role

We are looking for a dynamic, relationally driven Relationship Manager to join our team and take the lead in expanding our work with churches across the UK. This is an exciting opportunity for someone with a heart for ministry and a passion for strengthening relationships within Christian communities.

You will play a key role in:

• Cultivating and managing relationships with churches and church networks
• Encouraging churches to adopt and run the Achord Course
• Providing ongoing support and training to church leaders and volunteers
• Growing awareness of Achord's mission and resources within the Christian sector
• Play an active role in ensuring the charity’s long-term financial and operational viability.

This role is ideal for a confident, self-starting individual—possibly with a background in sales or ministry—who is eager to build lasting partnerships and see local churches equipped to make a lasting impact in the lives of their congregants and their communities.

Key Responsibilities

• Identify and connect with churches interested in strengthening relationships in their congregations and communities
• Present the Achord vision and course offerings through in-person visits, online meetings and church events.
• Develop strong partnerships with church leaders, providing support from onboarding to implementation.
• Deliver introductory sessions, training, and occasional speaking engagements.
• Maintain accurate records of leads, contacts, and partner progress using CRM tools.
• Collaborate with the marketing team to create church-facing communications and resources.
• Gather feedback and impact stories to help shape future offerings
• Represent Achord at conferences, exhibitions, and relevant Christian networks
• Deliver agreed church sign-up and growth targets through proactive outreach and partnership development, supporting the charity’s long-term sustainability and self-funding goals.

Person Specification

Essential

• A confident, proactive communicator with excellent relational and networking skills
• A self-starter with the ability to work independently and meet growth targets
• Passionate about healthy relationships and aligned with Achord’s mission and Christian ethos
• Experience in a client-facing, relationship-building or sales role
• Understanding of the church landscape and comfortable engaging with church leaders
• Strong presentation and public speaking skills
• Highly organised with the ability to manage multiple relationships and projects simultaneously
• Experience with CRMs or client tracking tools, data input, GDPR best practice
• Proficient ITC skills: email, database, Microsoft Office applications
• Flexibility to attend evening and weekend events or church services if required

Desirable

• Active member of a local church
• Experience delivering training or facilitating small groups
• Previous work in a faith-based charity or organisation
• Regularly asks for feedback and looks for opportunities to learn from others and continually improve their work

What We Offer

• A supportive, faith-driven team environment
• Flexible working arrangements
• Opportunities to make a tangible impact in churches and communities across the UK
• Regular training and development opportunities
• 4 weeks holiday allowance, pro rata

How to Apply

To apply, please send your CV and a covering letter outlining your suitability for the role