Supporter care team leader jobs
We are seeking an experienced and dynamic Operations Manager to join our team in Stoke. This role is offered as office based. Regular travel will be required throughout the area. The role is full time working 37.5 hours per week usually Monday to Friday but 1 in 3 Saturdays are required on a rota basis with a alternative day off in lieu.
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
As an Operations Manager (with allowance), you will be leading several services working to support victims across Staffordshire and Stoke-on-Trent. Currently these include the Staffordshire Victim Gateway, Harmony ASB and Mediation service and the Restorative Justice service. You will ensure the provision of these high-quality services, maintain effective relationships with key stakeholders, and work alongside the Area Manager to promote and develop our victim services in the area.
You will:
- Lead the service teams to deliver excellent and high quality support to victims of crime and major incidents
- Directly manage service leads/team leaders and have oversight of volunteering activity across the services
- Prepare and deliver reports for contract monitoring, helping to retain and improve current commissioned contracts, ensuring all KPIs are met and effective case studies provided
- Co-develop and implement business plans and ensure team aware of each service's mission and vision
- Monitor local opportunities to build and maintain relationships with funders and all stakeholders. Represent the services in external forum and be proactive to advocate for victims needs
- Work closely with other Victim Support services in the county and beyond
- Promote and lead innovative approaches to improve support for victims.
- Raise the profile of the services and ensure they are accessible and inclusive
- Contribute to the wider work of Victim Support, shaping our campaigning and service design.
About You:
Ideally, you will have proven experience in a similar organisation, demonstrating proactive, innovative, and effective management skills and the ability to secure high levels of performance, motivation, commitment, teamwork, collaboration, and trust from colleagues.
Experience in effective partnership working is essential. Strong communication skills are required, including the ability to deliver presentations, and raise awareness for the services.
Ideally you will have:
- Proven service delivery success
- Leadership of diverse, multi-site teams
- A good understanding of the Criminal Justice system and issues arising for victims of crime
This role involves some travel and a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Join Boaz Trust as our first Head of Fundraising and lead the growth of a passionate, values-driven charity supporting people at risk of homelessness due to their immigration status. Help shape strategy, build relationships, and grow income to expand our impact across Greater Manchester.
At Boaz Trust, we believe everyone deserves a safe place to call home. For over 20 years, we’ve provided accommodation and specialist support to people who are facing homelessness and destitution because of their insecure or unresolved immigration status. Last year we worked with more than 600 people and, thanks to our dedicated support team, since April 2024 alone, 188 individuals now have somewhere safe to stay, instead of having no choice but to sleep outside.
We’re now looking for a strategic, relationship-driven fundraiser to join our senior team and shape a new phase of growth. As our first Head of Fundraising, you’ll play a vital role in transforming strong but reactive income streams into a thriving, sustainable programme that enables us to support more people, more effectively.
We have an engaged and generous supporter base, particularly among individuals, churches and other groups across Greater Manchester. Trusts and Foundations fundraising is also well established, with an experienced team member already in post. This new role will focus on strengthening and growing Individual Giving and Church/Community partnerships, both areas with significant potential. You’ll bring vision and strategy to supporter journeys, deepen engagement and stewardship, and explore opportunities in areas like Corporate Giving and Legacy fundraising.
This is a senior leadership role, reporting directly to the CEO and contributing to our wider organisational development. You’ll line manage our Senior Fundraising Officer, with the potential to expand the team as income grows. You’ll also work closely with our Advocacy and Communications Team to ensure supporter communications reflect our values and amplify our impact.
We’re looking for someone with experience in Individual Giving and relationship fundraising, who understands the power of storytelling, data, and connection. You’ll be a collaborative and empathetic leader, able to build trust with colleagues and inspire supporters. You might already be a Head of Fundraising or looking to step into your first senior role - either way, we’ll provide tailored support and professional development to help you succeed.
Above all, you’ll be someone who shares our belief in justice, compassion, and the dignity of every person. If you’re ready to make a lasting difference with and for people seeking sanctuary, we’d love to hear from you.
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Senior Case Hanlder (known internally as a Team leader) to join the National Homicide Service (HS), leading the London, Thames Valley & Hampshire caseworker team. This is a home based role working 37.5 hours per week.
Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide?
Do you want to lead a supportive, passionate and committed team? Candidates with a background in social care would be suitable for this role.
If yes, then we'd love to hear from you…
The role will cover Hampshire and the Isle of Wight, Thames Valley and have a joint responsibility for London with another team leader. You will need to live in one of these areas and London weighting will be offered to candidates living within London.
Victim Support will reimburse travel costs to the interview.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will have a passion for excellent service delivery, performance management and team welfare.
The family caseworkers provide in person support to families who have experienced the sudden and traumatic death by Homicide. The caseworkers are responsible for ensuring the needs identified are met, that each person being supported receives guidance, advise and practical support as well as emotional support and advocacy.
You will be able to demonstrate excellent organisational skills essential to managing a diverse workload, and be committed to supporting the caseworkers to deliver support.
We pride ourselves on providing exceptional trauma informed advocacy and support to all and you will have an understanding of the impact that trauma and bereavement can have on individuals.
We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.
You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team.
You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online.
You will enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Coroner officers and other statutory agencies) and will have experience in building constructive working relationships.
You should be confident to deliver internal and external presentations to a wide range of audiences. You will have experience of achieving key performance indicators, as directed by the Operations managers and Deputy Head of Service.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Case Worker Team Leader Homicide
We are seeking an experienced and dedicated Team Leader based in the West Midlands to join the Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.
The West Midlands covers Birmingham, Warwickshire, Worcestershire, Herefordshire, Shropshire and Staffordshire. It is a requirement that you live within one of these area in order to carry out this role effectively.
Position: 6104 Team Leader- Homicide
Location: Remote/ West Midlands
Hours: Full-time, 37.5 hours per week, Monday - Friday 9am -5pm
Contract: Permanent
Salary: £31,732.20 per annum
Closing Date: 16th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
Interview Date: 22nd July 2025
The Role
As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.
As a Homicide Team Leader, you will:
- Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
- Capture and analyse data to ensure outcome-based and evidenced work.
- Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
- Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
- Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
- Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
- Oversee recruitment, training, performance management, and ongoing support for team members.
- Promote access to services through referrals and partnerships with local organisations.
- Facilitate regular team meetings, share feedback, and ensure effective communication channels.
- Adhere to data protection legislation, confidentiality policies, and organisational procedures.
About You
Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.
You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.
You will need:
- Knowledge of the criminal justice system and its impact on victims and witnesses.
- Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
- Awareness of confidentiality and safe working practices, including data protection.
- Experience in customer-focused, challenging environments.
- Crisis management and support experience.
- Strong communication and negotiation skills.
- Ability to work independently and manage multiple tasks.
- Problem-solving and data analysis skills.
- Proficiency in using software like Word, Excel, and Case Management systems
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Service, Case, Services, Operations, Service Manager, Case Manager, Services Manager, Service Team Leader, Case Team Leader, Services Team Leader, Operations Team Leader. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Lead a transformative project to expand vital healthcare support services across the Southwest.
Hearts Together is a much-loved Plymouth-based charity supporting thousands of families each year with a safe and compassionate place to stay near Derriford Hospital.
We’re searching for a visionary Chief Executive to lead our charity into its next chapter of purposeful growth—including supporting the ongoing £6M capital build project that will ultimately double our capacity and ensure no family is ever turned away for lack of space.
If you're an empathetic, values-led leader with a passion for social impact—committed to driving organisational success through focused investment in people, capability, and leadership at all levels—this is your moment.
You will bring:
- Proven experience in strategic leadership, income generation and organisational development
- A strong connection to our mission and values
- Exceptional relationship-building and ambassadorial skills
- Confidence leading capital projects and working with professional advisors
- A passion for social impact, innovation, and compassionate service
This is a rare and exciting opportunity to shape the future of a well-established charity and lead the delivery of life-changing services across Devon, Cornwall and beyond.
To apply:
Download the full candidate brief and for a confidential conversation with our recruitment partners Public Leaders Appointments, please contact Melissa Stewart (details in the attached)
Apply by sending your CV and a cover letter (each max 3 pages) outlining your motivation and suitability (applications submitted without a cover letter will not be considered)
Deadline: Midday, Friday 18 July 2025
Interview date: TBC August. Plymouth
If you are interested we encourage conversations with our recruitment partners Public Leaders Appointments. Please contact Melissa Stewart (details in the pack).
To apply, please submit a CV, supported by a cover letter, (each document should be no more than
3 sides of A4) outlining your motivations for applying (affinity for our vision and mission) and highlight
how your skills, knowledge and experience meet the requirements as set out in the brief. (applications received without a cover letter will not be considered)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting new opportunity for an experienced Team Manager to join Ability Housing Association based at Sessile Court, Hayes
About Ability Housing Association
We are Ability. We provide housing, care and support services for people who want to live more independently. We focus on what each person can do – on their ability – rather than what they can’t do. We work together with our customers to help them overcome barriers to achieving their own personal independent living goals.
About the role
At Sessile Court, we provide supported accommodation for adults with enduring mental health needs. We recognise that, like everyone, our customers’ needs fluctuate and, as such, the support we provide is individually tailored in line with customer needs, preferences and aspirations.
You will be responsible for ensuring that each customer has a personalised package of support in place and that risk assessments reflect a positive approach to risk-taking. You will ensure that customers have choice and control over their support and are empowered to live as independently as possible, with the long-term aim being to gradually reduce support in a safe and planned way.
You will report to the Area Manager and will be part of a wider team of experienced Team Managers, who provide peer support to each other. A typical day will involve working in partnership with a range of stakeholders involved in customers’ support, allocating and matching support workers to customers, mentoring and coaching support workers in carrying out needs assessments and reviews, and writing support plans and risk assessments.
This is a full-time position working 35 hours a week on a 9-5 basis with a requirement to participate in on-call duties approximately once every two months.
About you:
- You will have a passion for working closely with individuals experiencing mental ill-health and will have an understanding of the stigmatisation and discrimination often experienced by our customers
- You will have an in-depth understanding of a range of approaches that are effective in achieving high customer involvement
- You will be focussed on customers’ strengths and abilities and will have a demonstrable history of supporting individuals with mental ill-health to live as independently as possible
- You will be efficient, motivated and organised, being able to work to deadlines and meet set objectives
- You will be a skilled people manager and will have experience of leading motivated teams to provide high-quality, individualised support in a supported housing or similar setting
Experience and Qualifications
- At least 2 years relevant experience in an operational management capacity in a health and social care setting
- Hold or working towards a Level 5 Diploma in Leadership in Health & Social Care or equivalent qualification .
Benefits you will receive with this role
- Support and leadership
- Training, learning and development opportunities
- Medical cash-back scheme
- 25 days annual leave (plus bank holidays)
- Contributory pension
- 0.45p per mile
- Sick pay
Starting salary: £35,226
Weekly hours: 35
This post requires employment references and enhanced clearance by the Disclosure & Barring Service.
The client requests no contact from agencies or media sales.
Overview
Barts Health NHS Trust provides maternity and neonatal care for women and birthing people and their babies each year, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.
NEL Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.
We are recruiting a Maternity Lead who brings the expertise of women/birthing people with lived experience of maternity services at Barts Health NHS Trust into the heart of the development of every aspect of maternity and neonatal services at the trust.
The role of MNVP Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.
This is a paid, self-employed job requiring 1.5 days per week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.
The membership of the MNVP includes:
● Women, birthing people and families from a diverse range of backgrounds.
● Members of the wider community such as birth workers and charities specialising in mental health, supporting refugees, etc.
● Nurses, midwives, health visitors, doctors and managers.
This is a self-employed position on a fixed-term contract until March 2026. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.
As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work, and payment will be made within 21 days of receipt of a monthly invoice.
The client requests no contact from agencies or media sales.
Schools Coordinator
We have an exciting and rewarding opportunity for a Schools Coordinator (Impact Officer) to work as the primary link between partner schools and the CYUK programme.
Join a youth social action charity challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.
Position: Schools Coordinator (internal title School Impact Officer)
School locations: M32 0XA and M20 5PG - 4 days school based
Training location: M12 6FZ - 1 day per week (with some working from home)
Working schedule: Term-time working (except for the second half of August)
Hours: Working hours are 8:00-4:30, Monday to Friday.
Salary: £25,432 per annum
Duration: Permanent
Start Date: August 2025
Closing Date: 2nd July 2025
Interview Date: From 7th July 2025
The Role
We have a rewarding opportunity for a School Impact Officer to train, support and develop volunteers and monitor the programme through effective administration, data management and to build a deep partnership between the school and the charity.
The Impact Officer is based predominantly in a school and is the primary link between the partner schools and the programme and is the enabler of the programme delivery. You will support a team of volunteer mentors, who support school activities by coordinating, managing and evaluating the programme.
The Volunteer Mentors also complete a Leadership and Development programme and you will work with them on a professional development plan to chart their continuous professional development and ready them for employment.
The role is primarily a school-based post from Monday to Thursday and is based in a regional venue on most Fridays. See locations above.
About You
To be successful in this role you will need to be passionate about social change and serving a great cause. As the School Impact Officer, you will strive for excellence and support the core vision and values of the charity.
You will have:
· Excellent communication and interpersonal skills
· Strong supervision skills, able to connect and communicate effectively with a broad range of stakeholders
· The ability to understand school leadership priorities
· Flexibility in your approach to meet volunteers and pupils developmental needs
· The ability to cope well with multiple demands and to ask for support in ambiguous situations
· Ability to prioritise work to meet tight deadlines delegate appropriately and apply problem-solving skills effectively
· Good IT knowledge
· A proactive attitude, with the ability to use initiative and a professional manner and approach
Whilst not essential experience of working in a school or with schools would be an advantage in this role.
If you want to make a real difference and believe that young people can change the world, we want to hear from you!
Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:
· Great holiday entitlement
· Training including degree-level qualifications
· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%
· Free eye tests and £20 off glasses
· Interest-free travel season ticket loans
· Interest-free bike loans under the “Cycle to Work Scheme”
· Interest-free Loans to assist employees with welfare or financial hardship
· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing
· Regular all staff wellbeing sessions with external wellbeing experts
· Reservist friendly employer - Bronze award
· Laptop and mobile phone
Impact Officers are expected to foster an inclusive and fair culture across regional teams, ensuring diverse perspectives are valued and that the regional programme is accessible to volunteers from all backgrounds. The charity is committed to safeguarding and promoting the welfare of all learners including young people.
Other areas of experience may include School Partnerships, School Partnerships Officer, School Partnerships Lead, School Impact Officer, School Impact, School, Primary School, Senior School, Early Years, EYF, Volunteer Recruitment, Teacher, Education, School Engagement, School Leadership, Volunteer Management, Volunteer, Volunteer Coordinator, Volunteer Engagement, Lead, Teaching Assistant, Teaching, Youth, Secondary School Teacher, Trainee Teacher, Teacher, Youth Support, Family Support, Children’s Support, Support Officer, EYF, Mentor, Youth Mentor, Volunteer Management, School Partnerships, School Liaison, Programme Officer, Programme Lead, Programme Support, Coordinator, Administrator.
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Service Manager
Location: Royal Borough Kensington and Chelsea (RBKC)
Salary: £38,700
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.
As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355
About the Service Manager Role
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step!
We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:
- Leading and motivating a team to deliver high-quality care and support
- Managing complex situations and driving service improvements
- Support a team who directly support individuals in their recovery journey
- Working closely with other teams and organisations to ensure the right support is provided
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
What we're looking for in a Service Manager:
- Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
- Experience in frontline, and now able to empower a team to deliver a seamless service
- Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Confidence in managing complex situations and making decisions
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you considering the next step in your health and social care career? Want to keep making a difference while developing yourself? Discovery are currently recruiting for an Assistant Locality Manager to join our team in Taunton.
The Assistant Locality Manager will support the manager and their team of Support Workers in a variety of ways - delivering the highest possible care to the people we support, ensuring compliance to organisational policies and procedures assisting with rota planning and shift management, using different IT Systems to ensure full compliance in H&S checks managing their time effectively across two locations working alongside the Locality Manager to ensure that colleagues are supported and managed effectively in line with the company values. Acting up as manager when the Locality Manager is unavailable to ensure safe running of the homes and compliance is maintained.
Discovery is proud to be successfully accredited by the Great Places To Work Programme for the fifth year in row in 2025.
The total annual pay for the role is currently £30,808.69
About the role: This is a diverse and exciting role, some of your responsibilities will include:
- Support the Locality Manager with the smooth operation of the service, including rota management, reviewing and updating support plans and assisting with the recruitment and development of a team of Support Workers.
- Work with relatives, healthcare professionals and external agencies to ensure that the needs and interests of the people we support are met and upheld.
- Serve as a role model to a team of Support Workers, demonstrating excellent practices of support.
For a full list of what this role involves please read the attached Job Description
What will I need? To be considered as an Assistant Locality Manager you will need:
- Experience of working with people with a wide range of needs - for example, autism and complex learning disabilities
- The ability to prioritise workload, manage your own time, delegate tasks and meet deadlines.
- Up-to-date knowledge of the personalisation agenda and Active Support provision.
- The personality to develop positive working relationships across Discovery – including the people we support, their families, internal colleagues and external agencies.
- Have or be willing to work towards a Diploma Level 3 in Health and Social Care/Leadership and Management for Care Services.
This list is not exhaustive, please review the attached person specification for further information
Why join us? Discovery are committed to developing skills and rewarding our staff. We offer:
- A salary of £30,808.69 per annum (based on 37.5 hrs per week)
- 30 days’ annual leave entitlement (including bank holidays
- Access to discounts on high street shopping, cinema tickets and meals out
- Employee Assistance Programme
- Pension scheme
- Life Assurance
- Great Induction and training opportunities including Diploma in Health & Social Care.
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
Who we are
Discovery exists to help each person we support to live a fulfilling life, to be equal in society and to be active in his or her local community. That’s a big deal. It means being able to have choice and control in life. It means choosing to go out or to stay in, making friends and having relationships, finding and developing skills and interests. It also means managing a home, voting, staying healthy and being able to pursue employment or volunteering opportunities. If you think you can help the people we support get more from life, we want to hear from you.
Apply now:
So if you would like to be a part of our team and if you feel that your values match ours, please apply by clicking the button below - upload your CV and we will be in touch. You could soon be making a positive difference every day.
This role requires an enhanced DBS Disclosure, which will be obtained for you by Discovery.
Discovery is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. Discovery are Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees. As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150 or email applynow @discovery-uk .org
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shooting Star Children's Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child dies suddenly or unexpectedly. Rated Outstanding by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity tomake every moment count.
Its a great time to join Shooting Star Children's Hospices as we launched our Specialist Bereavement Service at the end of 2023 and we are now supporting more bereaved families than ever before, alongside our usual caseload of life-limited children and their siblings. Our team of arts therapists is expanding to ensure we can deliver care to those who need it.
We are looking for a Maintenance Team Member interested in being part of a vital team helping to support the day to day running of our properties for vulnerable families accessing our children’s hospice care, who has experience of working within maintenance environment. Ideally (but not essential) the successful candidate will possess some form of maintenance skill/qualification/experience (Painting & Decorating/Carpentry /Plumbing skills etc).
There is an out of hours “On Call” element to this position whereby the successful candidate will be required to go onto the “On Call” rota shared among other members of the maintenance team.
A full UK driving licence is essential as some work will take place at satellite sites.
Opportunity to:
· Work within a proactive and skilled maintenance team, providing the skills necessary to support the organisation’s estate
· Work as part of an overall team supporting the delivery of excellent services to our families and Children
· Help to maintain a safe environment for families and children within our care.
· Gain a real sense of achievement knowing that your actions are directly and positively affecting the wellbeing and care given to the families we support.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced/standard disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Hours: Full-time
Pay: Up to £63,300 gross per annum dependent on qualifications and experience
Duration: Permanent
Right to work: Applications are accepted only from those with the right to work in the UK.
Location: Manchester, UK (Hybrid working available)
Are you an experienced humanitarian leader who has a passion for strengthening emergency preparedness and response through capacity building initiatives?
UK-Med is an NGO providing emergency health support in times of crisis and humanitarian emergencies. We provide clinical support, as well as training and capacity building for health professionals around the world, with particular focus on countries vulnerable to natural disasters, outbreaks or with weakened health systems due to complex emergencies. As the principal partner of the UK Emergency Medical Team (UK EMT), we work closely with FCDO and the WHO, but we are also growing our own programmes. Our work has never been more vital, with disease outbreaks and disasters becoming more frequent, complex and severe.
Following a period of considerable growth in size and complexity of UK-Med’s capacity building portfolio we are seeking an experienced humanitarian leader to join our team in this pivotal role. Our portfolio continues to grow at pace with current priorities and projects covering training and preparation of emergency response staff, developing and consolidating our simulation exercise capability, piloting remote capacity building and TeleHealth, partnering with peer Emergency Medical Teams for capacity building and supporting university programmes.
The Deputy Director of Capacity Building will work with key internal and external stakeholders on successfully delivering UK-Med’s capacity building portfolio, develop and implement effective systems and procedures for training delivery and monitoring, and lead a team of talented training and capacity building professionals from various backgrounds. The role will involve travel for training delivery in the UK and internationally as well as occasionally deploying to humanitarian responses and existing country programmes.
The successful candidate will be an experienced humanitarian leader with a wealth of experience in emergency response, ideally in health programming. You will be passionate and experienced in contributing your own humanitarian expertise and experience to capacity building development and delivery from programme design to activity levels. You will have a strong track record of building and implementing systems and procedures for delivery and monitoring of complex programme portfolios, preferably within humanitarian capacity building.
How to apply
We strongly recommend that you read the Candidate Information Pack – Deputy Director of Capacity Building - June 2025before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Response to the following question:
- “Please describe your experience in leading complex capacity building programmes in humanitarian contexts. (Max 500 words)”
Please apply as soon as possible and no later than Tuesday 1st July 2025
Please note: You must have the right to work in the UK at the time of application. UK-Med is unfortunately unable to support visa sponsorship for this role.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
At the Medical Research Foundation, we believe in the power of medical research to improve health and transform lives. We fund high-quality, high-impact research in areas that are often overlooked or underfunded.
We're looking for a talented Research Communications Officer to join our growing team. If you have a knack for translating complex science into compelling stories along with a genuine passion for research, then our role offers a chance to make a meaningful impact.
From crafting powerful news stories and social media content to creating donor-facing research summaries and impact reports, you’ll shine a light on the scientists we support and the discoveries they are making. You’ll work closely with colleagues across the organisation - particularly our Research and Fundraising teams to develop content that is engaging, accessible, and scientifically sound.
You’re a confident science communicator, and you’re excited by the chance to explain complex research in simple and engaging ways. You thrive in a collaborative environment and care deeply about the role of medical research in improving human health.
We would like to hear from you if you can demonstrate:
- Education to degree level in a relevant scientific discipline.
- An ability to translate complex scientific information for a lay audience.
- Experience of supporting successful communication strategies across a range of channels, including traditional and digital media.
- Clear communication skills with the ability to communicate confidently on a range of issues and to a variety of audiences.
- Using your interpersonal skills to build effective relationships with internal and external stakeholders at all levels.
- Effective planning and organising of your work along with the ability to respond flexibly and positively to unexpected changes or demands.
- Provide communication advice and recommendations to colleagues.
The salary for this position will be between £30,000.00 - £36,000.00 per annum depending on experience. This is a full-time post at 36 hours per week and will be offered on a permanent basis.
We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder.
At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.
We welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.
The client requests no contact from agencies or media sales.
Evidence of professional development in dementia care is essential. You will inspire care teams to provide compassionate, high-quality support tailored to each resident’s needs. You will create personalised care plans, promote health and well-being, and ensure that the preferences and choices of residents are central to their care.
Work pattern: 37.5 hours per week, consisting of three 12.5 hour night shifts (19:45 – 08:15), including weekends with salary between £15.22 - £16.36 per hour (inclusive of night allowance).
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
Key responsibilities of the role:
- Manage shifts effectively to ensure everything runs smoothly and that care is always a top priority.
- Guide and support team members to help them develop professionally.
- Assess individual care needs, create personalised care plans, and ensure the safety and well-being of all residents.
- Oversee medication administration and ensure it’s done safely and accurately.
- Provide compassionate care, particularly in end-of-life situations, offering emotional support to residents and their families.
What we are looking for:
To succeed in this role, you must hold a Level 3 Diploma in Adult Social Care or equivalent and be willing to work towards a Level 3 Team Leader/Supervisory Apprenticeship Standard. Evidence of professional development in dementia care is essential. Experience in care homes, adult health, social care, or community settings is required, along with skills in assessing needs, creating care plans, managing medicines, and providing compassionate end-of-life care.
What we offer:
- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
About Dunkirk Memorial House:
The Royal British Legion runs six UK care homes, offering high-quality residential, nursing, and dementia care for veterans and their families. Set in peaceful Somerset, Dunkirk Memorial House has 86 en-suite rooms, a bar, library, chapel, and rose garden. It includes a specialist Dementia Mews for up to 30 residents. We’re proud to provide expert, compassionate care in a warm, respectful community.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across North West and South West London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures programme—helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will undergo an enhanced DBS check, receive ongoing safeguarding training and be expected to uphold excellent safeguarding practice at all times.
How to Apply
If you’re ready to help shape the futures of young people across North West and South West London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 3 July 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
At Young Enterprise we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.