Supporter communications manager jobs

We are seeking a part-time, motivated and organised Income Generation Manger to support our fundraising efforts and help grow our income. This is a fantastic opportunity for someone looking to develop their career in income generation within the charity sector. The postholder will lead on our very successful corporate sponsorship programme and will develop our individual giving programme. The role will be an opportunity to develop and lead programmes while being supported by the CEO and Senior Management Team with a chance to make a real impact. 

Purpose of role: To support monitoring and evaluation, and day-to-day running of international conservation grants programmes at WFN: an impactful fundraising and grant-giving wildlife conservation charity focused on supporting grassroots projects across the Global South. 

Reports to: Head of Grants

Whitley Fund for Nature

Whitley Fund for Nature (WFN) is a UK charity supporting grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. We fund mainly in Africa, Asia and Latin America where income is often hardest to raise and can have the biggest impact for people and biodiversity. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassador Sir David Attenborough.

Our funding is raised each year, mainly from family trusts and foundations, as well as from individuals, corporates, and international NGOs, with a current annual income of around £2.6m/year. We raise funds based on winner need, and in the coming years are seeking to steadily grow what we provide in support to winners, and so are bolstering the capacity of our team in line with this ambition. 

The Opportunity

We are looking for a diligent and data-minded Grants Assistant to join our small and dynamic team. This new role will support the WFN grants team in monitoring and evaluating active grants, analysing and assessing the charity’s impact, and in the smooth running of our grants programmes. This is an entry level role, ideal for a candidate looking to put their conservation expertise into practice, and to support impactful grassroots conservation work around the world.

The Grants Assistant will support the Head of Grants and Grants and Network Manager in WFN’s application and review processes, grant management, and impact evaluation work, and will support the flow of information about the work our winners are doing on the ground to the rest of the WFN team. If you have keen interest in monitoring and evaluation and a passion for biodiversity conservation, then please consider this exciting opportunity to contribute to a highly respected conservation organisation making a real difference on the ground.

GRANTS ASSISTANT - PERSONAL SPECIFICATION

Essential:

· MSc or equivalent experience in a relevant field (e.g. Conservation/ Zoology/ Environmental Science)

· Demonstrable understanding of grassroots conservation projects, issues and solutions (ideally in Asia, Africa, Latin America)

· Data-minded and analytical, with solid understanding of evaluation methods and trends

· Strong writing skills with ability to turn technical reports and language into accessible content for a lay audience

· Efficient and organised, with high attention to detail and ability to manage logistics

· Proficient and comfortable using databases

· Proficient in Outlook, Word, Excel and Powerpoint

· Flexible ‘can do’ approach and will flourish in a small team and charity environment

· A knowledge of and passion for wildlife conservation

Desirable:

· Experience working and/or travelling in the Global South

· Experience of event organisation

· Experience using Salesforce/CRM databases.

Additional details and benefits

· Attractive holiday package totaling 30 days p.a. plus bank holidays.

· Training and professional development opportunities provided.

· Hybrid working opportunities

· The charity operates a Pension Scheme and a Life Assurance Scheme.

How to apply

· Apply as soon as possible via our website and before the 24th August (end of day). 

· Please indicate what your notice period, if any, would be in your letter.

· Please also send a signed copy of our Candidate Privacy Notice with your application (available from our website).

This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.

Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.

Diversity and Inclusion

At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We are therefore particularly keen to receive applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability for the role.

About Zetetick Housing

Zetetick Housing is a values-led charity providing safe, stable homes for adults with learning disabilities, autism, or other additional needs. We partner with care providers and local authorities across London and the South East to deliver high-quality supported housing that empowers tenants to live independently and with dignity.

Our homes are exempt from standard housing regulations, meaning we provide a more intensive level of tenancy support and property management. We go above and beyond a traditional landlord, ensuring that tenants—and their families—feel safe, heard, and respected.

Please Check You Meet These Criteria Before Applying

• You are currently living in or near Sussex or South London
• You have direct experience in housing, tenancy management, property services or similar
• You can travel weekly to visit housing sites across your area
• This is not a care role and not suitable for applicants with only support work or social care experience

This is not a remote position, some hybrid may be possible

About the Role

You’ll join our Housing Team to manage tenancies across a patch in either South London or Sussex. Your focus will be on:

• Supporting tenants to sustain their tenancies

• Managing tenancies in line with social housing law

• Working with care providers and families

• Ensuring our properties meet health, safety and maintenance standards

• Conducting regular property inspections and resolving issues promptly

• Maintaining accurate records and tenancy files

• Handling complaints and tenancy breaches with empathy and professionalism

  This is a front-facing, hands-on role where communication, initiative and strong housing knowledge are essential. You’ll work alongside a passionate team who believe in doing things properly—supporting tenants, landlords and care providers alike.

What We’re Looking For

Essential

• Located in Sussex or South London (Near Uckfield, Lewes or croydon)

• Experience in housing, tenancy management, or property services

• Knowledge of housing law, tenancies, and landlord responsibilities

• Excellent organisational and communication skills

• Able to travel independently to multiple properties each week

• Comfortable working with people with learning disabilities and autism

Desirable

• Experience with supported housing or exempt accommodation

• Familiarity with welfare benefits, including Housing Benefit and UC

• Experience using CRM or housing management systems

• Driving licence 

Why Join Zetetick?

• Be part of a team that genuinely cares and delivers quality housing

• Work in a values-led organisation that listens and supports its staff

• Make a difference to the lives of people with learning disabilities

• Clear salary banding, structured supervision and opportunities to grow

• Employer pension contribution, mileage/travel expenses, and support for CPD

How to Apply

Please apply via CharityJob with your CV and a short cover letter explaining how your housing experience matches the role. We particularly want to understand where you are based, your housing background, and why this job interests you.

If you are unsure whether your background is the right fit, feel free to contact us for a quick informal chat before applying. 

Make housing work for people who need support to live independently. Join a charity that gets it right.

• We welcome applicants from all backgrounds. If you need anything adjusted during the recruitment process, just let us know.

Introducing Chance UK

Join Our Team

Do you believe every child deserves the chance of a better future? 

We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge. 

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience. 

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission. 

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND). 

We value our team through offering a range of benefits, including: 

• 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day, and additional leave over Christmas 
• Matched pension contributions up to 5%, entitlement from the start of your employment 
• Enhanced maternity/paternity and shared parental leave 
• Flexible working 
• Enhanced Sick Pay 
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check 

Key Information

• Reporting to: Senior Communications and External Affairs Manager
• Employment type: Part time (0.8 FTE)
• Direct reports: None
• Hours: 37.5 hours per week (Pro-rated at 30 hours per week)
• Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Old Street station.
• Start date: ASAP
• Salary: £40,000 (Pro-rated at £32,000 per year)
• Closing date: Sunday 17th August at midnight
• Interviews:

First round of interviews (online): Monday 1st September and Tuesday 2nd September 2025
Second round of interviews (in-person): Wednesday 3rd September and Thursday 4th September 2025

About the Role 

It is an exciting time in Chance UK’s history. Following the launch this year of our new Organisational Strategy, A Chance to Belong, we are expanding our Impact and evaluation team for the exciting times ahead. We are proud to be a learning organisation. Our programmes are rooted in a proved evidence base, and our impact has been proven to be both significant and long lasting. The Impact and Evaluation Manager will join us at an exciting time. Following our strategic review, expanded service offer and new operating model we will be working with leading social researchers to ensure that our evaluation tools, processes, systems and data sets continue to be fit for purpose and develop a whole organisation theory of change and value for money framework. Beyond this vital workstream, the Impact and Evaluation Manager will strengthen our ability to elevate the voices and experience of young people and their families as we look to strengthen the system, and, using our evidence base, speak to the short mid- and long-term benefits of early intervention and prevention in key sector debates including but not exclusively behaviour and attendance policies in schools. 

You will play a vital role in supporting the organisation continue to monitor and understand the impact of our work and provide insight reports to inform decision making.

Click to see the full job description and find out more about this role.

Salary: £35,000 per annum
Contract: Full-time, Permanent
Location: Hybrid – 1 day per week in London Victoria office
Closing date: 22nd August
Benefits: 25 days annual leave, workplace pension scheme

We’re thrilled to be partnering with Thrive at Five to recruit a Communications Officer to join their growing team. Thrive at Five is on a mission to ensure every child can thrive and achieve their potential by supporting early childhood development in communities facing the greatest challenges.

In this role, you’ll help raise awareness of Thrive at Five’s work with national partners and stakeholders. You’ll play a key role in identifying and sharing compelling stories that demonstrate Thrive at Five’s impact. Working collaboratively with other internal stakeholders to identify story-telling opportunities, you’ll help shape how Thrive at Five communicates its mission and progress.

To be successful in this role, you will need:

• Demonstrable experience in a communications role, including copywriting and content creation
• Excellent editorial skills and the ability to produce high-quality, audience-appropriate content
• Experience working with websites and CMS
• A collaborative mindset and strong interpersonal skills
• A passion for early years development and alignment with Thrive at Five’s values

If you’re a creative communicator who thrives in a fast-paced, purpose-driven environment, we’d love to hear from you.

If you would like to have an informal discussion about the role, please contact Ashby Jenkins Recruitment and ask to speak to Harry.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, we reserve the right to close the application period early.

Please quote reference 2678HW when applying.
 

Role profile

Job Title: Advice Services Manager

Responsible to: Chief Executive Officer

Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt

Caseworkers, Energy Advisor.

Hours: Full time – 36 hours

Salary:  £26,994 – £28,922 dependent on experience

Main Purpose of Job

· To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues.

· To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services.

· To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way.

· To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service.

· To ensure cover for Advice Session Supervisors when needed

· To provide training, guidance and support on client records, telephone channel and quality standards

· To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary.

· To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR’s to drive the organisation towards excellence in quality.

· To be responsible for Debt technical supervision and carry out continuous professional development activities and duties within the organisation.

· In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards

· To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted

· You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation

· Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate

· To undertake regular team meetings in line with the organisation’s quality expectations

· To undertake regular formal supervisions and review meetings

· Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best

· Encourage good teamwork and lines of communication between all staff and volunteers

· Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets.

Debt Advice giving

· Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.

· Use appropriate resources to find, interpret and communicate the relevant information to clients.

· Research and explore options and implications so that clients can make informed decisions.

· Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

· Negotiate with third parties such as statutory and non-statutory bodies as appropriate.

· Ensure that all work conforms to the organisation’s office manual and the Advice Quality standard / other funding requirements, as appropriate.

· Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.

· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

· Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control.

· Be a DRO approved intermediary.

Research and Campaigns

· To ensure the advice team contribute to the development of social policy in line with our business plan

· To assist with social policy work as required by the organisation

Management duties

· You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation’s Business Plan and service-related KPIs.

· Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations 

Learning and professional development  

· Keep up to date with legislation relevant to the role, trends, ideas and thinking

· Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer

· Identify own learning and development needs and plan to meet them.

Administration  

· Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed

· Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required.

Other Duties and Responsibilities

· Undertake advice work as required, including supporting contracts and projects outside of the generalist service.

· Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts.

· Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.

· Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy.

· Develop and maintain effective admin systems and records relevant to the role.

· Act as key holder and open or close the building when necessary.

· Attend regular internal and external meetings relevant to the role and to services at outreach locations.

· Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the  team.

· Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations.

· Identify own learning and development needs and take steps to address these.

· Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

· Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible.

· Demonstrate commitment to the aims and policies of the Citizens Advice service

· Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes.

· Attend relevant internal and external meetings as agreed with your line manager.

· Take personal responsibility for your own actions and for sorting out issues or problems that arise.

· Review and make recommendations for improvements to the service.

· Comply with all Citizens Advice information assurance guidelines.

· Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.

· As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service

Are you looking for a role where you can support people on their journey to recovery in Bristol?

This role is offered as a 1 year fixed term contract or internal secondment. 

St Mungo’s Assertive Contact and Engagement (ACE) Service and North Star project reflects the diversity of Bristol and reaches people and communities that may have had difficulty accessing services that fully meet their needs in the past.

The ACE team supports people with mental health needs who face barriers to accessing services, providing therapeutic groups, drop-ins, and outreach across Bristol. North Star offers dual diagnosis support for homelessness, substance misuse, and mental health challenges, with a focus on trauma-informed care, therapy, psychoeducation, and referrals for long-term support.

In the role of Engagement worker key responsibilities include:

•  Deliver the service flexibly across sites, engaging clients in day centres, hostels, community centres, or their homes.
• Engage with clients in a person centred, recovery focused way in 1-1 and group settings to help clients achieve their goals and aspirations.
• Working with the team to provide high quality contact, engagement and support and assessment plans.
• Collaborate with internal and external partners through a multidisciplinary approach.

About you

We are looking for people with experience in outcome-focused services and a passion for helping vulnerable people transform their lives in. we encourage you to apply if you can demonstrate the below:  

• Skilled in communication and supporting hard to reach and marginalised clients who have multiple needs.
• Understanding of trauma informed practices, able to apply these to support people in a person centered way.
• A sound understanding of the issues faced by people experiencing homelessness and an understanding of the difficulties they can face in accessing services that are fully responsive to their needs, this may be through personal lived experience.
• Good networking skills, able to work with a variety of different people to reach positive outcomes.
• Additionally, experience of cofacilitating groupwork would be beneficial.

The Engagement Worker roles follow office hours, Monday to Friday, 9am-5pm. The ACE team role is full-time (37.5 hours/week), while the North Star role can be part-time or full-time (30-37.5 hours/week).

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 20 August 2025

Interview and assessments on: 3-4 September 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Are you ready to join us?

A powerful campaigning organisation, Brain Tumour Research is the leading voice of the brain tumour community in the UK. Unique and much needed, we are the only national charity focused on finding a cure for all types of brain tumours. Our work focuses on campaigning to increase the national investment in research into brain tumours to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence, across the UK.​

Brain tumours kill more children and adults under the age of 40 than any other cancer, yet just 1% of the national spend on cancer research has been allocated to this devastating disease since records began in 2002.  All of us at Brain Tumour Research are passionate about finding a cure for this devastating disease.  

Job Purpose:

This is a fantastic opportunity for an individual who wants to build a career in the charity sector and make a difference in one of the most innovative and exciting medical research fundraising charities in the UK. ​

As the Community Fundraising Assistant (East), you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. ​

Your role will be to support our East region to generate and grow our income through community fundraising activities, contributing to a regional team target of £1.5 million.  ​

You will possess good time attention to detail and time management skills. You will also have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference. ​

You’ll enjoy being part of and contributing to a busy, experienced, fast-working, and dedicated fundraising team while working cross-functionally with other departments such as PR, marketing and Research, Policy and Innovation. ​

We ask that the successful candidate be flexible and willing to travel, if there is a large event that our supporters need assistance with. ​

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

Reports to: Community Development Manager - East​

Direct Reports: None ​

Location: Hybrid, working two days (Tuesday and Wednesday) at our Head Office in Milton Keynes. ​

Contract: Permanent   ​

Hours: Full time ​

Salary: circa £27,000​

​

Requisite Skills and Experience: ​​

Essential 

• ​Experience of working in an administrative or customer service environment
• A good communicator, with the ability to converse sensitively and empathetically with members of the public, who may be going through current or recent traumatic experiences  Ability to work proactively and independently 
• Flexible, embraces change and development, and can work occasional evenings and weekends when necessary 
• Experience of working with MS Office, especially confident in Word and Excel. 
• Outstanding organisation and time management skills ​
• Access to a car and full driving licence ​​​

Desirable 

• ​Experience of working with a database / CRM / SharePoint and Asana or other task management platforms 
• ​Experience of working with and recruiting volunteers 
• ​Experience in community fundraising, donor management and stewardship ​​

Main duties:  ​

• Respond to supporter fundraising queries from across the East Region, predominantly via email or phone​

• Support the delivery of community fundraising activities and events across the East Region, but predominantly within the areas of London and Home Counties​

• Research and identify opportunities for support from within the East Region ​

• Ensure fundraisers that you support have access to relevant fundraising advice, guidance and accurate signposting, whilst promoting best practice in fundraising ​

• Keep our CRM database fully up to date with information about our supporters and their fundraising activities ​

• Provide administrative support for the East region​

• Work collaboratively with other teams within the organisation​

• Play an active role in the wider Community Fundraising Team and Income Generation Directorate 

This is a fantastic opportunity for someone wanting to take the first steps into developing your Community Fundraising career.​

​If you’re looking for a rewarding challenge, we would love to hear from you!

​​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

​

Closing Date: 27th August

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

Are you an experienced leader with a strong understanding of the housing and homelessness landscape in Scotland? Then join Shelter Scotland as our Community Manager West and play a vital role in delivering real impact for individuals and communities facing the housing emergency.

About the role

The Community Manager leads our work with and within communities across the West of Scotland. This place-based approach to driving practice, culture and systems change is currently focused on Glasgow, where we have an office anchoring us in the community from where we can express our housing and homelessness expertise.   

Role specifics

We’re looking for a confident and compassionate leader with a strong understanding of the challenges caused by poor housing and homelessness. You’ll bring excellent management skills, with experience in leading teams, delivering services and managing budgets. A skilled communicator and relationship-builder, you’ll be comfortable engaging with stakeholders, using insight and data to influence change and improve performance. You’ll take a strategic approach to building partnerships, aligned with local priorities, and be committed to working flexibly to support the growth and impact of our community model. Most importantly, you'll lead the delivery of Shelter Scotland’s Communities West offer – ensuring real, lasting change for individuals and communities, shaped by the voices of those with lived experience of the housing emergency.

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

There are three Community Teams - North, West and East. These teams of housing rights workers engage with and activate communities in delivering insight and evidence and targeted interventions, to address local issues and contribute towards the Shelter Scotland Housing Emergency campaign for structural change.

About Shelter Scotland 

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses. 

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Healthwatch City of London are looking for an enthusiastic and experienced communications and engagement officer to ensure that the patient and service users voice is at the heart of Health and Social Care decision making.  The successful candidate will drive engagement with the local community, creating visibility of our work to residents and partners. You will also be responsible for the management of our volunteer team and the exciting projects they undertake.

This part time role (4 days a week) is within a busy small team representing the residents, workers and students of the City of London. Healthwatch City of London are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of care. Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services, and to speak out on their behalf. We also work to get services right for the future.

You’ll also be representing our organisation at network meetings across all the various Health and Social Care providers, charity partners and patient groups across North East London.

Role purpose

Working closely with the General Manager and Trustees you will develop and deliver the communications and engagement strategy for the organisation, making sure the patients voice is at the heart of everything we do. You will write monthly newsletters, daily social media posts, organise and manage engagement and information events and produce statutory publications. You will also deliver the volunteer strategy by recruiting and managing a wide-ranging volunteer team and identifying relevant projects which enhance and deliver on Healthwatch City of London objectives. 

We’re looking for a dynamic, strategic and articulate professional fundraiser to drive forward our emerging major donor programme. Working alongside senior Laureus staff and stakeholders to connect, cultivate and steward high net worth individuals around the work of the Foundation, the post holder will be expected to design and support the execution of a range of high-quality events leaning on the excellent brand profile assets at Laureus’ disposal.

Experience of creating bespoke donor journeys, delivering long term engagement and an understanding or experience of the third sector will enable success in this fast-paced and varied role.

KEY TASKS & RESPONSIBILITIES

• Coordinate all HNW activity ensuring that:
  • Appropriate levels of communication are established and maintained
  • Records are kept fully up to date and are appropriately reported
  • Key staff (Chairman, CEO, Development Director etc) are prompted and supported with communication and activities

• Create and/or deepen partnerships with organisations where mutual benefit can be received, including Richemont maisons ; other Laureus partners; new prospective partners with connections to pools of HNW individuals

• Assess existing events and amend/develop a revised calendar of events annually that supports outreach, conversion and stewardship of HNW pool of supporters – whilst also ensuring profit is made on the event itself

• Encouragement and support of HNW supporters to create their own activities to raise funds and/or broaden the network of Laureus donors

• Provide first class stewardship to the International Council/Friends of Laureus group of HNW supporters whilst also exploring if other products or partnerships might offer attractive benefits to donors

• Work with programme colleagues to create opportunities for programme visits open to key donors – either in the UK or internationally, whilst also extracting key programme asks for funding

• Work with talent team colleagues to create engagement opportunities with Laureus Academy Members and Ambassadors that support HNW engagement and stewardship

• Use sector knowledge and insight to keep on top of best practice around HNW donor engagement, cultivation and stewardship

KEY REQUIREMENTS

• Proven track record of successful fundraising experience
• Experience of building long-term, trust-based relationships with HNWI
• Developed or contributed to HNW fundraising campaigns 
• Strategic and result-driven approach to planning donor journeys and stewardship programmes
• Proficient in using donor databases (e.g. Raiser’s Edge, Salesforce) for tracking contacts and income and data analytics/ prospect research
• Experience in organising bespoke donor and facilitating networking opportunities between donors and charity leadership or beneficiaries
• Skilled in writing tailored proposals, impact reports, and stewardship updates
• Ability to manage stakeholders relationships (trustees, directors, senior volunteers)
• Understanding of Philanthropy Landscape

We offer our employees a competitive benefits package including pension scheme, private health and life insurance, generous holiday allowance, ride to work scheme and employee friendly policies.

We offer flexible working with one day per week working from home.

Join The Hepatitis C Trust – Make a Difference in Liver Health 

The Hepatitis C Trust works nationally with peers who use their lived experience to raise awareness, provide training, and improve access to hepatitis C testing and treatment. 

In partnership with the Royal Berkshire & Thames Valley ODN, we’re expanding our work to include a Hepatocellular Carcinoma (HCC) surveillance and early liver disease detection programme in Royal Berkshire & Thames Valley. 

We’re looking for someone who: 

• Has experience in health services or working with volunteers. 

• Has been affected by or supported someone with liver disease. 

• Can work independently, engage with stakeholders, and drive community outreach. 

In this role, you will: 

• Promote liver screening and early detection in the community. 

• Support patients through assessment and ongoing care. 

• Coordinate workshops and raise awareness. 

• Collaborate with local hospitals and outreach clinics. 

Requirements: 

• Full driving licence and own vehicle. 

• Willingness to travel across the region. 

• Passion for patient-led care. 

Salary: £24,570.00 per annum

Location: Shelter shop, Edinburgh Corstorphine

Contract: Permanent

Hours: Full time 37.5 hours

Closing date:  Wednesday the 20th August at 11:30pm

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Edinburgh Corstorphine shop.

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

To see the full recruitment pack click apply now 

Job Purpose

We are looking for a dynamic and people-focused Community Fundraiser to join our team. You will engage with individuals, schools, local businesses, groups, and volunteers to inspire and grow support for the charity at a grassroots level.

This is a brilliant opportunity for someone who loves meeting people, building relationships, and organising creative fundraising initiatives. You’ll be the face of the charity in the community, motivating others to fundraise and ensuring they feel supported every step of the way.

Key Responsibilities

· Fundraising & Engagement

o Build, develop, and manage relationships with community supporters including individual giving, schools, local clubs, faith groups, and small businesses.

o Identify new fundraising opportunities and proactively engage new supporters.

o Organise and attend community fundraising events, presentations, cheque collections, and supporter meetings.

o Support third-party and volunteer-led fundraising initiatives to maximise income and engagement.

· Campaign Delivery

o Deliver community fundraising campaigns and appeals in line with national fundraising strategy.

o Support the planning and promotion of seasonal and localised fundraising activities (e.g. Easter, Christmas, Lapland appeals).

· Volunteer Engagement

o Recruit, train, and support community fundraising volunteers and ambassadors.

o Ensure volunteers feel valued and are equipped with the resources and knowledge to fundraise effectively.

· Marketing & Communications

o Work with the communications team to promote community fundraising stories, activities, and events through social media, newsletters, and local press.

o Support creation of fundraising packs and stewardship materials tailored to different community audiences.

· Performance & Reporting

o Set, track, and meet agreed Key Performance Indicators (KPIs), including fundraising targets, supporter retention, and event participation.

o Maintain accurate records of community activity, income, and relationships in the charity’s CRM system.

o Report regularly to the Head of Income Generation on performance, trends, and supporter feedback.

· Compliance & Best Practice

o Ensure all community fundraising activity is delivered in line with Fundraising Regulator guidelines, safeguarding policy, and health and safety standards.

o Promote ethical and responsible fundraising in all community engagement.

Person Specification

Essential:

· Experience in community fundraising, event management, volunteer coordination, or a similar supporter-facing role.

· Excellent interpersonal skills with the ability to build rapport quickly and inspire action.

· Strong organisational and time management skills; able to prioritise and work on multiple projects.

· Confident communicator with public speaking experience and a positive, proactive approach.

· Willingness to travel regularly for meetings and events

Desirable:

· Knowledge of community fundraising trends and techniques.

· Experience using CRM or fundraising databases (e.g. Access, Raiser's Edge, BeaconCRM).

· Experience working with schools, clubs, or youth groups.

· Understanding of safeguarding, health and safety, and fundraising compliance.

· Opportunities for training, development, and progression in a rewarding sector.