Supporter communications manager jobs

Teacher Development Trust’s (TDT) vision is to see a thriving culture of professional growth in every school, helping teachers thrive and children succeed. Following a recent rebrand and the launch of a full-funnel sales and marketing strategy, we are looking for an experienced and proactive Marketing Manager to join our values-driven charity on an initial 6-month fixed-term contract to drive lead generation and nurture campaigns at an exciting time in our growth. 

This is a fully remote role, working as part of a well connected and collaborative team dedicated to helping school leaders build stronger schools through effective professional development. The successful application will be a confident, experienced marketeer with hands on experience of email campaign and event management, preferably in the charity sector but this is not essential.  A part time contract may be considered and availability from September would be an advantage.

We believe that diversity is a strength, and we are dedicated to creating a workplace where everyone feels valued and respected. We particularly welcome applications from individuals who bring diverse perspectives and experiences to our team and strive to create a fair and equitable hiring process.

Role Overview

Following a recent rebrand and the launch of a full-funnel sales and marketing strategy, Teacher Development Trust are looking for an experienced and proactive Marketing Manager to join our values-driven education charity on a 6-month fixed-term contract.

You will lead key delivery areas of the marketing function, focusing on planning, running and evaluating effective, segmented email campaigns, creating compelling assets, building trust through social proof and coordinating our presence at events. This role is hands-on, delivery-focused, and designed to help accelerate our reach and engagement with schools, partners, and the wider education sector in both the short and longer term. Generating quality leads and nurturing to conversion is the objective. The ability to apply previous marketing experience with confidence at pace is essential.

Key Responsibilities

Email Campaign Management

• Design and implement segmented email marketing campaigns that generate leads and drive nurture, conversion and engagement

• Collaborate with the wider team on content planning and audience targeting to support both brand and programme recruitment campaigns

• Monitor and report on performance; continuously test and improve subject lines, content, and CTAs and improve MQL generation and quality

Social Proof & Case Study Development

• Identify and secure testimonials, quotes, and stories from partners and participants

• Create and manage a bank of social proof materials to support sales and marketing campaigns

• Collaborate with delivery and research teams to gather impactful data and insights
   

Event Marketing

• Plan and coordinate TDT’s presence at national and regional events

• Manage pre-event promotion and post-event follow-up to support lead generation

• Coordinate logistics and event materials in collaboration with relevant colleagues
   

Campaign & Asset Development

• Lead the creation of on-brand marketing assets (e.g. brochures, presentations, case studies, leaflets, reports)

• Work with internal and external content creators to maintain high visual and editorial standards

• Ensure consistent brand tone and alignment across all materials
   

Collaboration & Coordination

• Work closely with the Director of Partnerships & Impact and other colleagues to ensure alignment with strategic goals

• Coordinate effectively with colleagues in Partnerships & Impact Team, Design & Delivery Team, and Operations Team to ensure a seamless customer journey

• Support the School Engagement Manager and Marketing and Recruitment Officer with content and campaign execution, including back up support for wordpress and social media

Who We're Looking For

• Proven experience in a marketing or communications role, ideally within a purpose-led or education-focused organisation, is essential

• Strong content and asset creation skills, confident briefing designers and writers as needed

• Experience co-ordinating, planning and running multi-touch, concurrent email marketing campaigns (Mailchimp, HubSpot, GMass or similar)

• Excellent organisational and project management skills; comfortable juggling multiple deadlines

• Ability to build relationships across teams and with external partners

• Comfortable working autonomously and taking ownership of projects from start to finish

• Bonus: experience with events and content production in a nonprofit or education setting

Why Work With Us?

• You’ll be joining a values-driven organisation at a pivotal moment in its growth journey

• You’ll play a key role in delivering high-impact work that supports educators and schools

• You’ll have a high level of ownership and autonomy, with the support of a small, collaborative team

Application Deadline: 20th August 2025

Online Interviews: 26th & 27th August 2025

Network Development Manager, NCN Planning Scotland 

£32,145 per annum (pro rata for part time hours)

Ref: 15REC 

Full Time: 37.5 hours per week – happy to talk flexible working

Contract: Maternity 12 months contract

Base: Hybrid working from either Edinburgh, Glasgow or Newcastle Hubs

About the role

This is an exciting opportunity to work with Sustrans as part of the Paths for Everyone Strategy to shape and develop the future vision for the National Cycle Network in across Scotland.

As Network Development Manager for NCN Planning, you will work closely with councils and partners to identify and initiate a range of projects that will fix and grow the National Cycle Network in Scotland. You will undertake and assist in the population of the project pipeline across Scotland by determining projects for investment, managing them through the feasibility stage and liaising with local authorities and other partners to agree design proposals.

Contributing to Paths for Everyone, your day-to-day work will involve dealing with network queries from the public, councils, and interest groups so you will build and manage internal and external relationships.

This role will require travel and work at locations across Scotland as necessary to undertake projects on behalf of Sustrans.

About you

You should have experience of transport planning or a related subject, effective negotiation skills and experience in working with stakeholders and the public sector.

You will be skilled in advocacy, project management and implementation. You will have the ability to research and produce reports, as well as being able to coordinate activities with the wider NCN team and across the organisation.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 31 August 2025.
• Interviews will take place via MS Teams on the 8th or 9th September 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Job Title: Services Manager

Hours: 21 hours per week

Salary:

• £23,380 per annum (£38,966 full time equivalent) 

Work Location: Balham (London) 

Are you passionate about supporting and empowering unpaid Carers? 

Do you have experience of managing frontline services and staff? 

If so, this could be the job for you! 

This is a fantastic opportunity to join a dynamic team that provides a range of support services to unpaid Carers in Wandsworth. We require an experienced, motivated and proactive manager for this post.  

About The Role: 

As a member of the Senior Leadership Team (SLT), you will share collective responsibility for managing Wandsworth Carers’ Centre (WCC) services and delivering its strategic goals. 

You will be directly responsible for the management of frontline support staff (currently 3 in number) and for the volunteers aligned to those staff members/services. You will provide advocacy, referral and ongoing practical and emotional support to Carers through individual and group work as required, facilitating the monthly Male Carers peer support group and overseeing the volunteer led Male Carers Social group.

You will work collaboratively with other local agencies delivering training and undertaking outreach and in developing and maintaining partnerships and referral pathways that support Carers’ health and wellbeing.

You will share responsibility for improving, developing and growing the services to ensure that they continue to effectively meet changing needs. This will include generating new ideas for services and projects and writing fundraising applications. 

Key Requirements Include: 

• Experience of delivering front line services and managing staff 

• Experience of developing service plans and project development 

• Outstanding organisational and communication skills, excellent IT skills and experience of report writing. 

• The successful applicant will be able to manage conflicting demands with tight deadlines and be a key team player. 

About Wandsworth Carers’ Centre: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring equity and inclusion in everything we do.

Benefits of working for Wandsworth Carers’ Centre:   

Friendly team and working environment, some remote and office-based work, annual leave starts at 26 days increasing to 31 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.  

Interviews are scheduled to take place on the 02nd and 03rd September.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised close date. 

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement manager, and Prospectus is leading the search.

Supporter relations and engagement manager

Full time, 37.5 hours per week

Permanent

Hybrid

£42,593-£49,691

The supporter relations and engagement manager leads the development and delivery of the charity's engagement and supporter relations strategy across all fundraising programmes, driving meaningful connections with donors of all types. Using data insights to enhance the supporter experience, they ensure exemplary stewardship regardless of how or how much supporters give. They proactively engage diverse stakeholder groups, build strong relationships, and relaunch the volunteer engagement programme to deepen in-person connections with patients. With excellent interpersonal skills and a passion for the cause, they manage a supporter relations and engagement officer and work collaboratively across the Moorfields family to maximise impact and cross-working opportunities.

The selected candidate will have significant experience of working with supporters and donors and will have a thorough detailed knowledge of the voluntary sector. You will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have substantial experience of data management and segmentation with a strong understanding of how to use CRM data to inform and improve supporter relations and engagement.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at [email protected].

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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​This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.

Brief role description:

The Senior Individual Giving Officer plays an integral role within the Fundraising team at the Forces Employment Charity (FEC). As part of the Marketing, Communication and Fundraising Directorate, you will be responsible for delivery of the core elements of the individual giving programme, developing engaging products and activity across multiple channels to support income generation, identifying new audiences, optimising responses, growing the supporter base and contributing to the lifetime value of supporters.

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Interested? Want to know more about the Charity? Check out our website.

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Eager to know more the role? Have a look at the Job Description attached.

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​What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday 22 August 2025.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

FearFree delivers Domestic Abuse, Sexual Violence and Stalking services across the Southwest. We provide holistic, responsive, victim focused and trauma informed support.

The holder of this post will manage, control and administer all financial matters for the organisation, maintaining all financial records as required in compliance with regulatory and best practice procedures and long term plans. This includes, but is not limited to:

• Preparation of year-end accounts up to and including provisional balance sheet.
• Preparation of monthly accounts, cash flow forecast and fund reports for trustees, senior management team and project managers.
• Liaison with employees regarding any relevant financial issues, e.g. expenses. This role involves working closely with the CEO, as part of the senior management team and with the Trustee Board Finance Sub Committee.

Key Responsibilities 

Financial Accounting & Reporting

• Prepare annual financial statements in line with Charity SORP, ensuring compliance with all relevant regulations. 
• Produce accurate and timely management accounts, offering financial insights to support strategic planning. 
• Manage financial reporting for contracts and grants, liaising with stakeholders and funders. 
• Attend Finance, Audit & Risk Committee meetings responding to questions and queries for information that may arise.

Financial Operations 

• Process payroll, ensuring compliance with tax, pension, and employment regulations and accurate allocation of costs to contracts and projects.
• Treasury management for funds on deposit and assets in accordance with board approved policies.
• Implement robust financial controls to safeguard assets and maintain efficiency.
• Strengthen financial governance through the implementation of policies and controls. 
• Maintain effective financial procedures to support compliance and operational efficiency. 
• Oversee financial systems and ensure seamless integration with ICT infrastructure. 

Budgeting & Value for Money 

• Provide budget holders with financial planning support, ensuring effective budget management. 
• Collate and prepare annual budget and three-year forecasts.
• Develop financial strategies to optimize resource use and achieve value for money. 
• Identify cost-saving opportunities while maintaining service quality. 

Finance Team Leadership & Management

• Provide line management to finance team members, ensuring appropriate support, delegation, and oversight of activities.
• Foster a positive team culture, ensuring continuous development and professional growth of finance staff.
• Monitor performance, set objectives, and provide guidance to enable team members to achieve excellence.
• Promote collaboration and effective communication across the wider organisation.

Person Specification 

Essential Skills & Experience 

• Professional qualification in finance/accounting (ACCA, CIMA, CIPFA, or equivalent). 
• Experience in charity accounting and financial reporting, including Charity SORP compliance. 
• Expertise in preparing management accounts and budget forecasts. 
• Strong knowledge of payroll processes and taxation regulations. 
• Proficiency in financial systems and ICT management, ensuring operational effectiveness. 
• Ability to implement financial controls and risk management strategies. 

Desirable Skills & Experience 

• Experience with contract financial reporting and grant management. 
• Strong analytical and problem-solving skills. 

Key Attributes 

• Detail-oriented with a commitment to accuracy and compliance. 
• Strategic thinker with a proactive approach to financial efficiency. 
• Excellent communication skills to convey financial insights to non-finance stakeholders. 

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and Equal Opportunities form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement manager, and Prospectus is leading the search.

Supporter relations and engagement manager

Full time, 37.5 hours per week

Permanent

Hybrid

£42,593-£49,691

The supporter relations and engagement manager leads the development and delivery of the charity's engagement and supporter relations strategy across all fundraising programmes, driving meaningful connections with donors of all types. Using data insights to enhance the supporter experience, they ensure exemplary stewardship regardless of how or how much supporters give. They proactively engage diverse stakeholder groups, build strong relationships, and relaunch the volunteer engagement programme to deepen in-person connections with patients. With excellent interpersonal skills and a passion for the cause, they manage a supporter relations and engagement officer and work collaboratively across the Moorfields family to maximise impact and cross-working opportunities.

The selected candidate will have significant experience of working with supporters and donors and will have a thorough detailed knowledge of the voluntary sector. You will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have substantial experience of data management and segmentation with a strong understanding of how to use CRM data to inform and improve supporter relations and engagement.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.

The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.

This role will be known internally as Supporter Care Executive.

Main duties and responsibilities of the role:

Supporter engagement

· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.

· Managing email enquiries, either by responding or forwarding as necessary.

· Responding to written enquiries received in the post.

· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.

· Recording feedback received by the charity and assisting in the resolution of complaints.

· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.

Donation processing, database and general administration

· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.

· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.

· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.

· Processing and thanking donations relating to regional fundraising and sporting events.

· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.

· Opening and batching incoming post.

· Updating team procedures as required.

· Archiving, scanning and filing documents.

Other duties

· To take personal responsibility for ensuring a good working knowledge of Alzheimer’s Research UK when communicating with supporters. This will require attendance at marketing campaign briefings and other staff presentations and continuously building knowledge by taking the time to read daily news summaries, press releases and the staff intranet.

· To recognise fundraising, engagement and retention opportunities when communicating with supporters using a range of initiatives to explain how donations positively contribute towards the cause.

· To actively and enthusiastically promote supporter care at Alzheimer’s Research UK and be willing to take part in various initiatives to help maintain this such as department updates and trainings and being involved in inducting new starters to Alzheimer’s Research UK on the work of the Supporter Care team.

What we are looking for:

· Experience of working in a customer facing role.

· Experience of handling queries and complaints.

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Excellent written and spoken communication skills.

· Engaging and professional telephone manner.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· Professional and hard-working team player.

· Outgoing, enthusiastic and able to remain calm under pressure.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 3rd August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Philanthropy and Partnerships Officer 

Location: Wenlock Road, London, N1

Compulsory 2-week office attendance during an appeal 

Salary: £32,240 per annum 

Contract status: Full time, permanent (subject to completion of 3- month probationary period) 

About the role

We are in an exciting strategic period at the DEC and are seeking a Philanthropy and Partnerships Officer to join our high-performing Philanthropy & Trusts teams. 

This is a vital role supporting the delivery of our ambitious plans to grow income from high value donors, corporate partners, and trusts. If you thrive in a fast-paced environment, are highly organised, and have a keen interest in fundraising, donor care, and building long-term relationships, this could be the role for you. 

***Please download the job description for full details*** 

About you  

You are a highly organised and proactive individual who thrives in a busy environment and takes pride in delivering excellent service. You’ll bring strong administrative skills, attention to detail, and a collaborative approach to your work. 

You have experience in: 

• Supporting fundraising, sales or customer-facing teams with administrative or database tasks 

• Managing accurate data records, ideally using Salesforce or similar CRM tools 

• Coordinating events, communications or supporter journeys 

• Responding to enquiries and providing excellent customer service 

You're a confident communicator, both written and verbal, with a can-do attitude and the ability to juggle multiple tasks and deadlines. You enjoy working as part of a team, building strong internal and external relationships, and are motivated by contributing to humanitarian causes. 

Experience in the charity or fundraising sector is welcome but not essential, more important is your commitment to learning, supporting others, and making a positive impact. 

Key Responsibilities include  

• Providing high-quality admin support across the Philanthropy,  Partnerships and Trusts and Foundations teams. 

• Maintaining accurate donor records and managing donation processing, acknowledgements and data entry 

• Supporting donor stewardship and event logistics 

• Taking direct responsibility for managing high-value individual donors and third-party fundraisers 

• Supporting appeal activity, including creating bespoke communications and coordinating assets. 

What we offer  

• Flexible working hours (outside of an appeal) 

• 25 days annual leave, rising with length of service. 

• 3% employer pension contribution, rising to 8% post probation 

• HealthCare Cash Plan (~£1,660 cash value per year) 

• Wellbeing support 

• Discounted access to various health club providers (via Wellhub) 

• Discount schemes for various retailers and businesses 

• Discounted tickets for events 

• Season ticket loan (post probation) 

• Financial hardship loan (post probation) 

• Salary sacrifice, Cycle & Car scheme (post probation) 

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can demonstrably meet the criteria and responsibilities of the role. 

As a charity with restricted funds, we are committed to using donations appropriately and are unable to consider applicants that do not have the right to work in the UK, as we cannot sponsor work permits.

About Us 

The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. As Philanthropy and Partnerships Officer, you will play an essential role in helping us build and sustain the long-term funding relationships that support our emergency appeals and strategic work. 

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance. 

How to apply 

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter Thursday the 17th August 2025.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures. 

Join Portraits of Recovery (PORe) as Operations and Finance Manager and Drive Social Change with Art

Portraits of Recovery (PORe) is a pioneering visual arts charity based in Manchester and is the UK’s only visual arts charity inspiring and supporting people affected by and in recovery from substance use. Dedicated to fostering inclusion and systemic change for individuals and communities in recovery from substance use.

Through the transformative power of contemporary visual art, we collaborate with leading artists and Recoverists to challenge stigma, open new conversations about addiction and recovery, and empower marginalised communities. As the UK’s only contemporary visual arts organisation working within this field, we are committed to ensuring that recovery is recognised as a health, social, and cultural issue, driving change through creativity and engagement.

As Operations and Finance Manager, you will play a critical leadership role in shaping PORe’s future, ensuring our long-term sustainability, and driving impactful organisational development. You will work closely with the Director & CEO to enhance our operations, administration, and financial management while leading a small team to support the delivery of our Business Plan. This position offers a unique opportunity to shape strategic business processes, support PORe’s artistic programming, and play an integral role in our fundraising efforts. If you’re passionate about activism and believe in the power of art to change lives, we invite you to be part of this transformative movement.

You’ll be looking after a small team, and the administrative, and financial aspects of the organisation. You’ll also be inputting into funding bids, helping with data collection, and coming up with creative income generating opportunities to help us grow. As a small company, this role would be perfect for someone ambitious, looking to help shape and grow our organisation even further.

Key Responsibilities:

• Support the Director & CEO in strategic, financial, and organisational development.
• Play a senior management role, overseeing operations, administration, financial processes, and governance.
• Manage and support a small team to effectively deliver PORe’s Business Plan.
• Ensure efficient business activities, including HR and data collection processes.
• Oversee financial management, including budget control, reporting, and compliance.
• Support delivery of public programming and contribute to project development.
• Collaborate on fundraising initiatives, including bid writing.
• Represent PORe in meetings with funders, stakeholders, and key partners.
• Manage organisational governance, including trustee meetings and board development.
• Lead risk management, policy updates, safeguarding, health & safety, and diversity initiatives.
• Oversee IT systems, digital security, and business continuity planning.
• Drive internal communication, staff recruitment, training, and performance reviews.
• Ensure compliance with charity and company law, funding agreements, and legal obligations.

At PORe, we value diversity and inclusivity. We actively encourage applications from individuals of all backgrounds, including those with lived experience of recovery. If you meet even half of the requirements, we strongly encourage you to apply. Your unique perspective and skills could contribute significantly to our mission.

We are committed to promoting equality, diversity, and inclusion in our recruitment process. We seek to build a team that reflects the communities we serve, ensuring a welcoming and supportive environment for all. Applications will be reviewed on an ongoing basis, and we encourage early submissions. Join us in shaping a future where art and recovery intersect to create lasting impact.

• Application deadline: Friday, 15 August
• Interview notification: Friday, 22 August
• Planned interview date: Monday, 1 September
• Planned start date (subject to satisfactory references): TBC 

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million.

Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include: 

• Social Media Moderation 

• Facebook Group Moderation

• On-page messaging for Facebook Fundraisers

We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.

** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners. 

If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted. 

About the role

Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector. 

This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time. 

Our moderators must have a minimum of three years’ in-house, third-sector comms experience. 

As a Social Media Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Working across a range of social media management tools

• Responding/actioning to all comments and queries in under three hours

• Maximising donations when required 

• Going above and beyond at all times to provide supporters with an incredible experience

Our moderation takes place between 9 am and 9 pm, Monday-Sunday. 

Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.

As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked. 

Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.

Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:

“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan

“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance”  Sarah 

Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview. 

About the role

This is a fixed-term opportunity for an experienced Charity Shop Manager to join our team at our Exeter-based charity.

This new role will combine providing support and/or absence cover to our existing shops, along with getting involved in other opportunities for growth and development across the retail team (e.g. volunteering). Working in the shops may involve working to support the shop manager, or stepping in for them at short notice (and quickly getting to grips with their shop, processes, staff, volunteers and customers). This will be balanced according to business needs.

The nature of this role means that you will need to be capable of both leading or being part of a team consisting of shop assistants and volunteers.

There will also be times when you will be working on your own or with our Head of Retail and Enterprise at our Exeter base. The most important thing is that you will be helping us to achieve and exceed business targets for sales, growth and profits.

You will be based either at one of our charity shops, or at our main base in Exeter (to be discussed at interview).

About you

We’re looking for someone with prior management experience in charity retail, and demonstrable knowledge of the sector and its challenges. You will be self-motivated, commercially aware with a creative eye for displays, and constantly seeking new business opportunities. You will be comfortable with both acting as shop manager, and supporting the existing shop team, depending on the situation.

You will have excellent interpersonal, communication and customer care skills and be a person who motivates their team and creates a safe and energetic working environment.

There is a need to travel to different shops in Exeter and East Devon (depending on business needs) so a driving licence and willingness to drive InFocus vehicles is important.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

EXTERNAL RELATIONS

The External Relations (ER) unit comprises four complementary functions: Private Fundraising, Marketing & Mobilization, Policy & Advocacy and Operations & Analytics. To enable IRC to deliver our Strategy100 commitments, the ER unit established a bold new approach that enhances our ability to raise diverse and flexible funding aligned with IRC’s top priorities, while raising our profile and influence. The ER unit is international, with colleagues in more than 10 offices globally.

The Purpose of the Role

As Director of Communications, UK, you lead IRC UK’s core communications strategy with the objectives of growing our profile, influencing policy, driving income, and building our reputation. This is done by taking a strategic approach to generating effective messaging for cross-team use, creatively collaborating to produce cut-through external products across media and digital channels, and generating top tier media coverage in collaboration with communications, advocacy and fundraising colleagues globally. In this role you will be expected to use expert judgment to manage IRC UK’s reputation, as well as ensure media and digital outputs protect clients, staff and programming from harm. 

The Director will report to the UK Executive Director and the Acting Senior Director of Global Public Affairs. The Director will collaborate closely with the Director for Digital Engagement, UK Advocacy Director, and the Director of UK Mass Markets to meet the organization’s strategic objectives surrounding profile, income and influence.

Scope and Authority

Authority:

●The role holder sets strategic direction for UK communications, with a focus on earned media, public advocacy and organic digital.

●The role oversees the UK comms operational budget, with access to the Global External Relations budget.

●The role has the authority to brief journalists with agreed messaging and act as spokesperson for the organisation.

●The Director will line manage the communications team and other positions when required.

●The role is a key member of the UK Senior Management Team, with collective responsibility for the leadership, culture and efficacy of IRC UK.

Key Working Relationships

●Reports to the UK Executive Director and Acting Senior Director Global Public Affairs & Communications.

●Close collaboration with External Relations staff in the UK, US and globally, including Policy and Advocacy, Mass Markets, Fundraising, Awards Management, Digital Engagement, Entertainment Relations, Creative Studio, and Experiential Marketing.

●Works closely with key country directors, country programme staff and technical unit colleagues.

●Supports policy staff in the IRC President’s Office on key UK messages and policy initiatives involving the IRC President.

●Works closely with counterparts in NGOs and donors particularly FCDO and the DEC.

KEY ACCOUNTABILITIES

Strategic Direction

●Raise IRC UK's profile, income, influence and brand in the UK market by developing and delivering a 360 comprehensive communications & marketing strategy that reaches target audiences, attracts new supporters, and connects supporters with IRC clients.

●Partner with global external relations leadership to set Key Performance Indicators for achieving the strategy, and drive and monitor progress towards them with the support of your team.

●Contribute to the development and delivery of the UK Strategic Plan.

Team Management & Stakeholder engagement

●Manage a team of communications professionals, setting objectives, portfolio scope, and partnering on professional development opportunities

●Drive creative insights and strategic thinking within the UK comms team and influence / maximize policy, advocacy and fundraising outputs and results

●Lead strategic communications planning to maximize opportunities of partnering with income and influence objectives and outputs

●Ensure the UK Communications Team are clear on systems, processes and organization to drive efficiency and team productivity

●Review team performance quarterly and present on results to global stakeholders

●As a member of the UK Senior Management Team (UK SMT) support the UK Executive Director in the creation and delivery of IRC UK strategies and priorities, foster cohesion and collaboration among UK based departments, representing the needs and objectives of the team in the UK SMT and UK office.

Execution: Driving IRC profile, influence and income; and protecting the reputation of the IRC

●Work alongside global communications colleagues, Policy & Advocacy colleagues, Digital Engagement and UK Fundraisers to develop appropriate messaging on key proactive and reactive issue areas across the scope of IRC’s work.

●Plan and identify key moments of opportunity for IRC UK Communications according to internal and external landscape and timetables.

●Ensure pro/reactive message accuracy and cut through calls to action that engage audiences for proactive campaigns and news cycle opportunities.

●Develop, commission and drive creative cut-through tactics and products, from revealing IRC research and analysis to emergency media briefings.

●Secure top tier media coverage of IRC’s work, solutions and innovation, balancing mentions with long-form/features and profiles.

●Influence and shape key media and digital narratives around IRC UK priority issues.

●Oversee strategic media opportunities by commissioning, writing, editing and disseminating messaging for multi-channel use includingpress-releases, op-eds, statements, web and social content to secure coverage of the IRC in the UK across print, broadcast and online media.

●Work with global communications colleagues and country office staff to create strong, persuasive and impactful outputs, and to arrange interviews and media visits to frontline work.

●Act as a spokesperson for the organization in the media as needed.

●Liaise closely with Fundraising teams to collaborate on timely messaging, client-centered storytelling, digital outputs, and media coverage to bring in donations to the IRC during emergencies and other fundraising appeals.

●Manage the communications component of IRC UK’s relationship with the DEC and lead communications on DEC appeals.

●Use expert judgment to ensure the IRC’s brand is protected and to develop and enact strategies to enhance IRC’s reputation, as well as ensure media outputs protect clients, staff and programming from harm.

●Ensure coordinated and topical messaging across media outreach and digital channels.

●Establish close relationships with press counterparts within statutory donor organizations that lead to opportunities to promote IRC in the media.

●Leverage IRC’s President and CEO, and UK Executive Director to grow our profile in the UK, through proposing and implementing op-eds, interviews and other media activities.

●Support, prepare and coach staff, spokespeople and board members for media interviews and visits; and provide guidance across the organisation to dealing with media.

●Build expertise on current and potential issues in the humanitarian NGO arena via research and monitoring of national media and competitors and in liaison with global colleagues.

●Work with the global media colleagues to ensure that IRC has a system for managing media enquiries at all times, as needed.

●Responsible for reporting to the IRCUK board, subcommittees and Executive Director on press activity, trends and upcoming opportunities.

●Responsibility for the budget oversight, tracking & administration as well as ensuring adherence to financial processes

PERSON SPECIFICATION

Experience

●**Track record in creating, driving and evaluating a 360-degree communications and marketing strategy that focuses on media, digital and enabling income.**

●**Experience leading and managing media and digital teams.** 

●Experience navigating and influencing within large matrixed organizations.

●Extensive experience of developing key messages and implementing media strategies with an international, and ideally humanitarian or development focus.

●**Experience of conducting media relations and communications opportunities in developing countries and sensitive contexts.

●Experience of organising international media visits to projects in order to facilitate reporting on key issues.**

●**Experience responding to reputational threats.**

●**Experience leading a digital communications team that delivers breakthrough digital content

●Experience/knowledge of tools for monitoring media coverage and digital results.**

●Experience of dealing with media enquiries into crisis and sensitive issues.

●Experience of acting as a spokesperson for an organisation.

●Experience managing a budget, ensuring timely payment and adherence to finance protocol

Skills and Knowledge

●Creative thinker who can identify opportunities and collaborate internally to produce external products that cut through media and digital and meet strategic IRC UK objectives.

●Strong communication and interpersonal skills: ability to communicate effectively with colleagues both in the UK and overseas and manage working relationships diplomatically.

●Excellent eye to detail and commitment to high speed and high quality writing and editing

●Strong understanding of marketing and how communications intersect with income generation, and influencing

●Strong organisational and time management skills: ability to prioritise team’s work, and multi-task in a fast-paced work setting.

●Good knowledge of UK and international media landscape and news cycle

●Good instinct for digital marketing and digital environment

●Good contacts with key UK journalists and media outlets, and knowledge and ability to develop relationships quickly.

●Excellent writing, editing and proofreading skills; adept at writing clean, engaging, jargon-free copy for a range of channels.

●Ability to represent IRC-UK and the wider IRC professionally and appropriately at all times.

●Knowledge/interest in international affairs, particularly of conflict and humanitarian crises and issues.

●Knowledge of key political debates in the UK around international development and aid.

●Flexibility as regards working hours, as the need arises.

●Willingness to travel occasionally to conflict areas.

●Fluency in English, spoken and written.

Do you have a passion for creating meaningful strategies that generates income for a charity?

Are you looking for a workplace where you're welcomed each day by supportive & friendly colleagues?

Where you lead and are part of a dedicated team?

Are you looking for a role where your work truly matters? 

If your answer is yes, then Bluebell Wood Children’s Hospice might just be the perfect place for you.

Join our Income Generation Team as Fundraising Development Manager and bring more than just your skills, bring your purpose.

We’re looking for someone who’s driven by a genuine desire to make a difference. You take ownership creating plans, developing a team, acting with integrity, and show up as your authentic self. You value individuality, your own and others’ and thrive in a team that celebrates diversity, creativity, continuous improvement and compassion.

About us:

Our vision at Bluebell Wood is for every baby, child and young person with a life limiting condition to access specialist palliative care, where and when they need it.  You will join our fantastic team where we all play our part in achieving our vision and creating an incredible culture for everyone. 

Our services

Our uncompromisable support services are wide-ranging and bespoke to each family.  We provide symptom management, end-of-life care, post-death care, short breaks, counselling, sibling support groups, music therapy, home visits and more.

We support families across a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families, staff and volunteers to use. 

Every year we need to raise £6.7m to keep our doors open and only around 17% of our income comes from government sources, the rest must be raised through fundraising activity.

The role:

Reporting to the Director of Income Generation and Communications, this role will play a pivotal role in shaping and delivering our fundraising strategy. You will lead a talented team of six fundraising professionals, overseeing Corporate, Community, and Events fundraising. This is a fantastic opportunity for a creative and visionary manager who has a passion for innovation, team development, and income diversification.

The requirements:

You will be a strategic and results-driven fundraising professional with a proven track record in income generation across diverse streams. An inspiring and collaborative leader, experienced in managing and developing high-performing teams to deliver ambitious targets. Skilled in leading change and fostering a culture of innovation, with a strong ability to adapt strategies to evolving market conditions. Confident in cultivating and stewarding relationships with high-value donors, corporate partners, and stakeholders. Brings in-depth knowledge of fundraising compliance, budgeting, and performance reporting to ensure transparency, accountability, and sustainable growth.

What we offer:

A friendly, incredible working environment along with the following benefits:

· 25 days’ annual leave plus bank holidays with the option to buy and sell

· Employee assistance programme - including mental health care and out of hours GP access 

· A commitment to your professional development

· Matched pension scheme of 5% of salary

· Enhanced maternity and paternity pay

· Free parking on main site

· Subsidised lunch

· Free tea and coffee

· Cycle to work scheme

· Eligible for NHS Blue Light Card

If you are passionate about making a difference, we cannot wait to hear from you. To join our team and contribute to the exceptional care at Bluebell Wood Children's Hospice Apply Now