Supporter data manager jobs in london, greater london

Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations. 

Who we are looking for:

• A Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries. 
• Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.   
• This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 
• This role will also deliver general administration and data processing as required. 
• This is a full-time position for 35 hours per week. The salary for this position is £25,617.80 per annum.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
• Eligibility for a Blue Light Card

Where you will be working: Homebased, with occasional travel when required.

About our application process:

To apply for this role please click the Apply button below.

As part of your application, you must provide a supporting statement that outlines your suitability and experience for the position. This statement should refer to the job description and person specification, and clearly demonstrate how you meet the requirements for the role.

Your supporting statement should specifically address the following three questions:

• The role requires extensive administration experience and use of different systems at the same time. Can you please outline your administration experience and systems you have used in previous employment?
• The Customer Relations and Sales Officer role is very fast paced, and you will be having meetings with customers/colleagues and responding to many emails each day. Could you please give an example of when you have had to use your time management, prioritisation and multitasking skills?
• The role is a remote role which requires substantial self-discipline and lone working. Can you outline your experience in this and how you effectively managed your workload?

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

Job Title:​ Monitoring, Evaluation and Learning Adviser 

Location​: London or Nairobi, with occasional international travel and flexible working required to overlap with South-East Asian/Pacific time zones

Contract:  Two-year fixed-term contract

Reporting to:​ Head of MEL   

Responsible for: Occasional consultants and volunteers

Salary & Benefits:

        UK: GBP44,100 gross per annum, and 9% employer pension contribution (Corrected Salary from the pervious version)

        Nairobi: Kes 6,803,160 gross per annum, including 9% employer pension contribution and staff medical insurance cover

Deadline: 17:00 UK time, Monday 25th August 2025

Conciliation Resources 

Conciliation Resources is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide.We currently have over 80 full and part-time staff members, working mainly out of the UK, Australia, Kenya and Ethiopia offices. We work with over 70 locally-based and international partners worldwide.

Research, Advisory and Policy Department

The Research, Advisory and Policy (RAP) Department facilitates learning and provides guidance to improve peace policy and practice inside and outside Conciliation Resources. The team:

• Translate experiences of peace practice into innovative learning and thought leadership
• Evaluate impact of peace practice and build evidence of what’s working and what’s not
• Advance knowledge and methods for gender inclusive peace practice
• Mobilise policy change to facilitate and coordinate transformative peace practice

RAP is responsible for the Accord publication series and cross-organisational research programmes, thematic policy advocacy, and the organisational approach and technical support to Programme Departments on gender and monitoring, evaluation, and learning (MEL). The RAP Department includes the CR EU team based in Brussels. 

Our approach to Monitoring, Evaluation and Learning (MEL)

Conciliation Resources’ approach to project design and MEL is rooted in a culture of evaluative thinking and knowledge-building. We use evidence and systematic reflective spaces to improve the relevance, efficiency, effectiveness, impact, and sustainability of our work. We apply a gender perspective in our conflict analysis and evaluation methods. Our plans for MEL are contained within our Operational Plan under Goal 5: to develop evidence, learning and creativity, which is part of our Strategic Plan 2020-2025. 

Job Purpose 

We are looking for an experienced and creative Monitoring, Evaluation and Learning (MEL) Advisor to fill a vacancy emerging in our global MEL team. This is an exciting time to join the organisation as the successful candidate will play an important role in developing and rolling out a new MEL Strategy to align with Conciliation Resources’ forthcoming Strategic Plan 2026-2030.

The MEL Advisor will be responsible for providing technical advice in applying gender-sensitive and complexity-aware MEL approaches to develop CR’s peace practice, and in supporting organisation-wide Outcome Harvesting. The role would be well-suited to a versatile and creative thinker with a curiosity to adapt standard MEL approaches for the challenges associated with peacebuilding and mediation.

We want MEL to be useful for staff and partners. The MEL Adviser will draw lessons from evidence of achievements and challenges in our work to inform programme adaptation and support organisational strategy. Occasionally they may represent our experience and approach to external audiences.

As the post is a global role, the post-holder will be expected to provide remote and face-to-face technical support to Programme teams, MEL Focal Points and partners in different geographies, and to the RAP team in the development and implementation of their MEL plans. 

The MEL Adviser supports the Head of MEL in the delivery of Operational Goal 5 in Conciliation Resources’ Strategic Plan 2020-2025 and will continue to do so under the forthcoming Strategic Plan 2026-2030 and MEL strategy. The MEL Adviser will help to develop and maintain the systems, skills and approach required to deliver on this, and to embed these in organisational practice. 

Scope and Accountability 

The MEL Adviser is directly accountable to, and line-managed by, the Head of MEL and is a member of the RAP Department. 

They are accountable for maintaining systems to record and analyse data and for organising processes to capture and analyse change. 

They ensure the smooth running of organisation-wide evaluation processes, including CR’s Outcome Harvesting process, and evidence informed strategic donor reporting. 

They are responsible for providing specialist, technical advice and support to teams and partners on the design, development and implementation of their project MEL plans. 

They have a comprehensive understanding of our Strategic Plan, organisational results framework and Theory of Change, and of the nature of peacebuilding work and change. 

Person specification 

Essential knowledge, skills and experience

• Knowledge and considerable experience applying a range of complexity-aware design, monitoring, evaluation and learning concepts, tools, and approaches.
• Understanding of and experience in supporting adaptive programming, including approaches for how to monitor and evaluate adaptations. Experience of Outcome Harvesting or other participatory monitoring approaches an advantage.
• Experience designing Theories of Change for complexity-aware programmes, including monitoring frameworks and the critical analysis of data to inform adaptations. Experience of designing Theories of Change for social cohesion, mediation and/or peacebuilding programmes is an advantage.
• Ability to collect, manage and analyse quantitative and qualitative data in a manner that is sensitive to conflict-affected contexts.
• Knowledge of organisational practices such as partnership working, value for money and organisational learning.
• Knowledge of and demonstrated commitment to participatory, gender-responsive and conflict-sensitive approaches.
• Appreciation of issues of confidentiality, cross cultural working, and political sensitivity.
• Experience of working with databases, handling diverse sources of information, and maintaining accessible and secure filing systems.
• Experience of group facilitation and training support on monitoring, evaluation and learning issues.
• Excellent verbal and written communication skills in English.
• Ability to listen actively to and work with and support people from varying backgrounds and with a range of political, cultural, and value orientations.
• Experience of working across an organisation to influence others. 

Desirable knowledge, skills and experience 

• Experience designing and facilitating online and hybrid workshops, including using tools such as Mentimeter, Miro and/or Lucid.
• Data visualisation software such as Zoho Analytics and Microsoft PowerBI.
• Experience in the peacebuilding sector or fragile contexts.
• Experience using MEL data for advancing research, communication and advocacy purposes.
• Other language skills, in particular French or Russian. 

Job TitleHead of Communications

LocationHome based (Home working with regular meetings in London)

Salary£45,000 - £55,000

HoursFull Time, permanent 

Reports to                   Chief Policy Officer 

About Parentkind

As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing. 

Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.

Supporting parents beyond the school gate

In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey.  Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. 

Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.

The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.

Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.

We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.

Our direct support of schools

Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.

In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.

Our focus on Policy & Research

Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.

In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year.Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children’s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom). 

In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion.

Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers.

Our Media Engagement

Since becoming recognised as the UK’s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media.Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements.

Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own.Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities.

It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly. 

If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.

The role will involve:

· Promoting our parent polling data and work across social media platforms with eye catching content. 

· Providing comment on topical issues for social media so that we are part of the conversation. 

· Build the right relationships to dramatically increase the number of of media organisations seeking input and thought leadership from Parentkind.

· Build relationships with broadcast media so we get asked to appear on broadcast media more often. There’s a chance for you to be a talking head too.

· Help to draft parent polls and reports with a focus on compelling questions that will hit the front page. We need a brilliant writer, able to turn facts and figures into engaging narratives with bold headlines and strong messages that catch the eye. Boring writers need not apply…

· Draft eye catching press releases with bold headlines and a compelling narrative to promote the work we do across the charity. You’ll also place the press releases with national journalists leading to high profile coverage.

· Support the authoring of articles, op-eds and blog posts by members of the Executive Leadership Team.

· Be responsible for media monitoring, measuring our media hits, and reporting on coverage and interesting themes for the Executive Leadership.

Your mission is to massively increase our online, in print and social media presence to make us the highest profile parent charity in the UK. We don’t need you to be an education expert, we need someone to get us on the front page.

We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a “comms” function and make it their own.

Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.

For 'Person Specification' please see the job description

Plumstead Community Law Centre is a free specialist legal advice charity located in central Woolwich in South East London. We provide specialist legal advice and advocacy in the areas of immigration, welfare benefits and employment People can access our services via telephone or email, and through the Advice Hub outreach services we attend in local community centres. In 2024 over 1,400 local people accessed our advice and representation services, resulting in a range of financial and non-financial benefits.

Towards the end of 2024, we moved away from a collective model towards a functional management structure. We appointed an Interim CEO from the staff group and expanded our trustee board's size and expertise.

This Managing Director and Senior Solicitor role involves assuming the charity’s management from our interim CEO, who has established strong systems and secured new funding for the further strengthening of the charity. Our strategic plan includes improving our legal practice management with a view to obtaining a quality mark and securing an immigration legal aid contract. We anticipate securing further funding to expand our services, to support more people in need in our community.

We are looking for an enthusiastic, experienced solicitor who has a track record in supervision and management. Although the job description is wide ranging, support will be given through further recruitment of administrative support. 

​The Law Centre Managing Director and Senior Solicitor (“MD/SS”) is responsible for all aspects of the day-to-day operation of the Law Centre. Working within appropriate delegations from the Board, the post holder ensures that the Law Centre provides quality assured services that meet its charitable purposes. The MD/SS ensures that issues of risk and compliance are properly managed and that the Centre is an exciting, innovative and enjoyable place to work. The MD/SS ensures that the Centre operates within budgets set by the Board and 2 that it offers value for money. The MD/SS must ensure that legal, regulatory, grant, contractual and other relevant requirements are met and that the Centre continues to be relevant to its community. 

We are currently recruiting a Content Writer to join our Content team within the Brand department. The purpose of the role is to write clear, accessible content that meets supports Battersea’s strategic objectives and meets audience needs. They will work to ensure all advice and support-based written content is clear, consistent, and on-brand.

Overall objectives include:

• Take direction from the Content Manager and work closely with teams across Battersea to implement written content plans that support both our strategic goals and the needs of our audiences.
• Create high quality, accessible advice and support-based content that follows brand guidelines and is shaped by audience insight.
• Use data, research and feedback to improve our written content and how we explain complex topics.
• Consult with senior colleagues across the organisation to understand content needs and timing - guiding and shaping requests where necessary.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working policy, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages.

Acceptable use:

• Researching sector trends, company information, or general interview tips.
• Practicing interview questions with AI tools to improve communication skills.
• Using AI to support with structuring your responses.

Please do not:

• Submit AI-generated responses as your own during the interview.
• Use AI to impersonate or misrepresent your experience or skills.
• Use AI tools during real-time interviews.

Closing date: 25th August 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First stage interview (online) - w/c 1st September 2025
Second stage interview (in person) - w/c 8th September 2025

To apply for the role, please follow the link to apply and download our recruitment pack for more details on the role. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in London.

Sounds great, what will I be doing?

The role is responsible for delivering full housing management services across a portfolio of 50–100 supported accommodation units, with a focus on tenancy sustainment, legal compliance, and strong financial performance. This includes facilitating onboarding and exit processes for service users, promoting tenancy expectations early on, and embedding a Psychologically Informed Environment (PIPE) approach. Accurate and GDPR-compliant tenancy records must be maintained, with regular monitoring and reporting on tenancy issues through internal dashboards and quarterly reviews.

The position also involves driving rent and service charge collection, preventing arrears through proactive engagement, and taking recovery action where needed. The postholder will provide specialist advice on housing benefits, manage claims and appeals, and oversee invoicing and reconciliation with external agencies. Additionally, they will ensure timely repair reporting and resolution, maintain communication with residents and staff on maintenance progress, and uphold property standards to meet compliance requirements.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The role requires strong experience in rent collection, arrears recovery, and applying the pre-action protocol, alongside the ability to manage welfare benefit claims and navigate complex DWP and Housing Benefit systems. It involves working directly with vulnerable individuals, including those experiencing mental health issues, substance dependency, domestic abuse, and young people with additional support needs. The post demands in-depth knowledge of tenancy and housing management functions, a good understanding of benefits systems, and awareness of the legal framework surrounding arrears enforcement. Experience in partnership working with local authorities, support workers, and external agencies is essential.

Candidates must be proficient in Microsoft Office and housing management systems, with the ability to maintain accurate electronic records, analyse and present financial data, and produce high-quality written communications. Strong interpersonal and communication skills are vital, as is the ability to work sensitively with service users while building effective relationships with stakeholders. The role requires self-motivation, excellent time management, the ability to work independently, a strong sense of accountability, and the flexibility to travel between accommodation sites to meet service users in person.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The purpose of the Bookkeeper position at Latin American House is to ensure accurate and timely financial administration, supporting the efficient management and smooth operation of the organisation’s financial activities. This includes processing invoices, tracking payments and expenses, managing financial documentation, and ensuring compliance with both internal policies and external regulations.

The Bookkeeper plays a crucial role in maintaining accurate financial records, assisting with financial reporting, audit preparation, and supporting senior management in overseeing budgets, payroll, and compliance.

By providing essential administrative support, the Bookkeeper upholds the integrity, efficiency, and transparency of LAH's financial processes, contributing to the overall success, sustainability, and governance of the organisation.

Main duties and responsibilities:

1. Maintaining accurate and up-to-date financial records by:
● Accurately recording all financial transactions, including income, expenses, invoices, payments, and receipts, ensuring they are categorised correctly in the financial system
● Regularly reconciling bank accounts, credit card statements, and other financial documents to ensure accuracy and identify discrepancies
● Maintaining and organising all financial documentation, including invoices, receipts, contracts, and financial reports, in accordance with internal policies and regulatory requirements
● Ensuring that all financial data is entered into the accounting system in a timely manner and accurately, and keeping records updated as necessary, reflecting any changes or corrections

2. Supporting organisational income and expenditure processes efficiently by:
● Monitoring and tracking income and expenses across various budgets, ensuring all transactions are in alignment with allocated funds and any restrictions on specific funds
● Processing self-generated income from all LAH activities (e.g., Space rental, hall hire, Saturday School, etc.) by preparing related invoices, ensuring accurate record-keeping, and diligently tracking payment status
● Recording and processing utility bills, ensuring proper allocation of recharges where applicable
● Preparing payments on the CAF Bank platform for approval by authorised signatories

3. Assisting organisational financial compliance by:
● Preparing financial records for audits and financial reporting as required, ensuring compliance with tax laws, charity regulations, and other applicable legal standards
● Maintaining and updating the LAH’s inventory by accurately recording purchases, disposals, and changes in assets, such as IT equipment and furniture
● Assisting with payroll enrollment administration for new starters, ensuring accurate processing and compliance with relevant payroll procedures
● Collaborating with senior management to ensure adherence to LAH’s Financial Policy and internal financial procedures
● Supporting the development and implementation of enhanced financial systems and internal controls to improve efficiency and compliance

4. Other accountabilities:
● Attending team meetings and one-to-ones as required 
● Participating in relevant training or professional development to maintain and
improve financial administration skills 
● Carrying out any other bookkeeping-related duties appropriate to the post, as
agreed with your line manager

Immigration Caseworker/Solicitor

Salary: SCP scale 35, £44,711 pro rata

Hours of work: 21 Hours per week

Duration of contract: 3 years

Accountable to: Operational Manager

The post-holder will provide advice and casework in the category of immigration, nationality and asylum law. This project will focus on casework for domestic violence victims referred by Local Authorities and other partners across London. They will also work closely with partner agencies providing consultancy and taking referrals of individuals and families needing immigration advice. The post holder must also undertake training and provide second tier support for community agencies.

IKWRO - Women’s Rights Organisation is a registered charity (number 1151507) which supports Middle Eastern women and girls living in the UK who are facing “honour” based violence, forced marriage, domestic violence or female genital mutilation.

As well as providing support to individual women and girls, we run training for professionals and campaigns for better laws and policies to protect women’s rights. We are recruiting an Immigration caseworker/solicitor, who is able to model skills in safely engaging women based on mutual collaboration, trust and empowerment.

Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please

Closing date: 31/08/2025

Interview: Week commencing of 01/09/2025

Healthwatch City of London are looking for an enthusiastic and experienced communications and engagement officer to ensure that the patient and service users voice is at the heart of Health and Social Care decision making.  The successful candidate will drive engagement with the local community, creating visibility of our work to residents and partners. You will also be responsible for the management of our volunteer team and the exciting projects they undertake.

This part time role (4 days a week) is within a busy small team representing the residents, workers and students of the City of London. Healthwatch City of London are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of care. Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services, and to speak out on their behalf. We also work to get services right for the future.

You’ll also be representing our organisation at network meetings across all the various Health and Social Care providers, charity partners and patient groups across North East London.

Role purpose

Working closely with the General Manager and Trustees you will develop and deliver the communications and engagement strategy for the organisation, making sure the patients voice is at the heart of everything we do. You will write monthly newsletters, daily social media posts, organise and manage engagement and information events and produce statutory publications. You will also deliver the volunteer strategy by recruiting and managing a wide-ranging volunteer team and identifying relevant projects which enhance and deliver on Healthwatch City of London objectives. 

Position: Education Workshop Facilitator (Freelance Pool)

Organisation: Just Finance Foundation

Fee: Half-day rate £150. Half day usually consists of 2 x 45 minute workshops. Rate is inclusive of travel
Location: London primary schools

Application Deadline: 26 August 2025

About Us
Just Finance Foundation (JFF) is a national charity dedicated to improving financial wellbeing across the UK through financial education. JFF provides schools with innovative financial education programmes that equip the next generation with the skills, knowledge and confidence to make informed money choices.

LifeSavers is our financial education programme, delivered free to primary schools across the UK. We work directly with teachers, educators and schools to provide a wide range of curriculum linked classroom resources and practical activities to engage children with financial education from a young age.

The Role
We’re building a pool of freelance facilitators to deliver engaging, 45-minute workshops using JFF’s pre-developed content. This is a flexible, ad-hoc role perfect for educators or professionals passionate about financial literacy and working with children.

Why Join Us?

· Flexible work: workshops are scheduled in advance, and you choose which sessions you’d like to deliver

· Meaningful impact on children’s financial futures

· Full training and onboarding provided

· Competitive pay (£150 per half-day) with travel expenses included

· Work alongside supportive JFF staff and funder volunteers

Key Responsibilities

· Deliver workshops confidently using provided materials (no content creation)

· Engage pupils aged 9–11 with interactive facilitation

· Support funder volunteers assisting in sessions, ensuring they have a positive experience

· Maintain professional relationships with schools and JFF team

· Provide feedback and support evaluation processes

Requirements

· Experience working with children aged 9–11 or in an education setting

· Strong group facilitation and communication skills

· Professional, reliable, and adaptable approach

· Enhanced DBS check or willingness to obtain one

· Interest or experience in financial education desirable

Additional Information
This role is freelance/self-employed. You will be responsible for managing your own tax, National Insurance contributions, and any other statutory obligations related to your self-employment. Just Finance Foundation will not deduct tax or National Insurance from your fees.

How to Apply
Please send your CV and a short covering letter (max 600 words) outlining your relevant experience and approach to engaging young learners

 
Application Deadline: 26 August 2025 Interviews: Remote, week commencing 1 September 2025

Who we are

ARTICLE 19 is an international think–do organisation that propels the freedom of expression movement locally and globally to ensure all people realise the power of their voices.

Together with our partners, we:

• THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.

• DO: We lead work on the frontlines of expression through our 9 regional hubs across the globe.

• PROPEL: We propel change by sparking innovation in the global freedom of expression movement.

For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination. We do this by combining research, campaigning, and cutting-edge legal analysis.

Explore our impact since 1987

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Your contribution to the team 

Your role as Project MEL and Grants Officer will be critical in achieving the goals of the Projects Team to deliver high-quality support in monitoring, evaluation and learning (MEL), project and grant management to colleagues across the organisation. You will support the Senior Monitoring, Evaluation and Learning Officer to roll-out innovative approaches to how the organisation captures impact, shares success stories and learns from one another. You will support colleagues to understand compliance requirement of grants and to identify, assess and realign projects to ensure delivery against these requirements and project objectives. You will play a vital role to ensure the uptake and usability of our organisational grants and project management platform called PEBI (Project Ecosystem for Business Intelligence).

What you can expect in a typical day

KEY RESPONSIBILITIES:

​

Support project and organisational MEL 50%
• Support colleagues to design log frames, indicators and results framework for projects and how to align them with global indicators;
• Support colleagues to develop, improve and contextualise data collection and reporting tools and methodologies; 
• Participate in project start-up meetings and support colleagues to develop project M&E plans; 
• Plan and conduct internal reviews of key projects to support organisational learning and improvement of future projects; 
• Review data and information gathered either through systems (such as PEBI) or processes (such as Annual Reflection Process, cross-organisational meetings etc) to provide feedback to colleagues and feed into organisational learning; 
• Support the delivery of key learning and impact reporting products such as annual reports, internal review reports, quarterly management/progress reports; 
• Keep up to date with best practices in regards to MEL in order to provide recommendations on how organisational MEL systems and processes can be improved. 
 

Management of project management system (PEBI) 25%

 • Support PEBI champions to motivate their users to regularly update data in the system PEBI, enabling and facilitating the optimal use of the platform;
• Provide initial technical support to champions on issues with the system, in consultation with the Projects Team and escalate as necessary;
• Help to identify ways the system can be continuously improved and fully used;
• Maintain the user guide to PEBI and train new champions or support champions to onboard new users;
• Be the administrative lead for the system maintaining user access within the organisation and liaise with external consultants;
• Coordinate and lead regular meetings with champions across the network to update, discuss issues and best practice and share lessons learned;

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Support contract management and project management function 20%

• Provide support to teams with regards to donor or other stakeholders contract management for the implementation of projects; 
• Review and maintain an up-to-date centralised grants filing system; 
• Where necessary, support colleagues to review and amend project documents such as plans and contracts to ensure delivery against project objectives and donor requirements; 

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Team support 5%
• Ensure the organisation is aware of what the projects team are working on, leading on drafting internal communications and coordinating check-ins with other teams to have a steady flow of information; 
• Undertake other tasks as are appropriate to the nature and scope of the post. 

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What you will bring to the role

Knowledge and Skills:

Essential
• Full understanding of grant management, project implementation tools and procedures; 
• Project MEL including designing MEL plan, data collection tools and indicators; 
• Excellent inter-personal skills and ability to relate with diverse people from different cultures; 
• Strong organisation, time management, communication and coordination skills; 
• Flexibility to work in a dynamic environment and to multi-task, across different time zones; 
• Strong Excel skills and numeracy and budgeting skills;
• Attention to detail; 
• Excellent computer skills, particularly MS Office package (Word, Outlook, Powerpoint) and some experience of using information management systems and databases;
• Ability to communicate effectively in English with outstanding writing skills; 
• Approachable, flexible and supportive; 
• Able to work well under pressure and meet multiple deadlines. 

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Desirable
• Knowledge of human rights and/or key freedom of expression issues; 
• Experience of working in countries/regions where ARTICLE 19 works; 
• Develop innovative and creative proposal presentations/templates to increase our likelihood of winning proposals;

• Language skills in at least one of the other ARTICLE 19’s languages, i.e. French, Spanish, Portuguese, or Dutch. 

Experience:
Essential
• Relevant experience in supporting a team; 
• Experience working with donors, particularly EC, DRL, SIDA; 
• At least 2 years of work experience in project support functions including donor compliance, project management and MEL. 

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​Desirable
• Experience of working in an international organisation; 
• Experience of cross-team and long-distance working; 
• 2 years experience in working on an online project management system; 
• Experience with Microsoft Project, Microsoft Plan or Microsoft Tasks. 

Other:

• Demonstrates commitment to high performance and holds self, team members and others to account; 
• Inspires genuine enthusiasm and passion in others; 
• Help facilitate a high level of collaboration between multiple stakeholders; 
• Fluency in English

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Application deadline: 7th September 2025

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Our Reward Package

• Salaries are determined by our salary scale.
• We offer comprehensive benefits including a range of well-being plans; generous paid leave and public holidays; family friendly policies; an attractive leave policy; and wellness days, and a 4.5 day working week.

Our Culture

We are a people centred and flexible employer, friendly and a passionate global organisation who live and breathe the same mission and values. We strive to be agile and work collaboratively and are committed to DEI and staff wellbeing.

Our commitment as an equal opportunities employer

Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.

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Our Values

Integrity
• We hold ourselves to the high standard we set for others.
• We are coherent on matters of law and policy wherever we work in the world.
• We value visibility, objectivity and the accuracy of our work.

Transparency
• We know good information can enable powerful action.
• We are clear, open and honest in our dealings with each other and the outside world.

Collaboration
• Our network of supporters and partners is the lifeblood of our organisation.
• We seek to build productive and inspiring relationships based on the trust our partners, supporters and donors place in us.

Diversity
• We respect each other and we listen to each other.
• We actively defend those whose voices are marginalised.

Accountability
• We say what we mean and we do what we say, speaking with once voice wherever possible.
• We work hard to make sure our learning and reporting is the best it can be.

Tenacity
• We never give up
• We are tenacious and will find every possible avenue to seek changes in law and practice to secure the freedoms associated with our mission.

Innovation
• We are proud of our expertise and are always ready to share what we know.
• We seek to explore the boundaries of our field for benefits of the freedom we protect.

Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required

Role Purpose:

The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.

Role Responsibilities:

• Provide day-to-day supervision, guidance and emotional support to helpline advisors.
   

• Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
   

• Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
   

• Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
   

• Coordinate rotas and ensure adequate shift coverage.
   

• Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
   

• Promote staff wellbeing and implement trauma-informed approaches in staff support.
   

• Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
   

• Lead on service improvement by identifying trends, risks, and areas for development.
   

• Monitor and analyse service data to contribute to internal reviews and funder reporting.
   

• Ensure compliance with data protection, confidentiality, and safeguarding standards.

• Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
   

Person Specification:

• Supervisory or senior experience in helpline, casework, or support services.
   

• Proven ability to provide emotional and professional support to frontline staff.
   

• Experience in handling safeguarding referrals and risk assessments.
   

• Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
   

• Strong understanding of anti-Muslim hatred and Islamophobia.
   

• Excellent understanding of British Muslim communities, their diversity, and everyday practices.
   

• Excellent interpersonal, leadership, and communication skills.
   

• Strong organisational skills and ability to manage competing priorities.
   

• Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
   

• Experience in monitoring, evaluation, or impact reporting is desirable.
   

• Commitment to equality, diversity, and inclusion.

• Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
   

• Enhanced DBS check required (to be obtained on your behalf if your application is successful).
   

Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.

Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.

We are looking for an immediately available Employee Relations Advisor for a period of 6 months on a fixed term contract. This is to work with a national charity that has seen an escalation in the number of ER cases recently and urgently needs some extra support.

Key responsibilities include:

• Assist with the management of Employee Relations cases, including disciplinary and grievance processes
• Support HR Advisors and Managers with documentation, scheduling, and note-taking during meetings
• Help maintain accurate and confidential case records
• Respond to queries from employees and managers regarding ER policies
• Advising managers on best practice and policy compliance
• Contribute to reports and data tracking for ER trends and outcomes

You'll bring :

• Experience in HR and employee relations
• Strong communication and organisational skills
• Ability to handle sensitive information with discretion
• Sound judgement, discretion, and emotional resilience
• A CIPD qualification or working towards one is desirable

Please get in touch ASAP, with an updated CV to be considered for this role. This role can be done remotely with very occasional travel.

About the role

To promote a positive health, safety and wellbeing culture and be responsible for the provision of advice, guidance and support for staff and volunteers on all health, safety and wellbeing related matters, including the implementation and application of new and updated legislation, codes of practice, and safe working procedures.

To ensure that health and safety effectively contributes to the Trust’s strategic objectives, to embed best practice across the Trust’s operations, and drive compliance, identifying improvements, and creating a safe, sustainable workplace. The role requires a consultative, collaborative and pragmatic approach to finding solutions and appropriate measures to support the Trust’s day to day activities and improve standards.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

You can find out more on the Herts & Middlesex Wildlife Trust website jobs section. 

Please see our recruitment pack for more information and on how to apply.

Closing Date is Wednesday 3 September at 9am.