Supporter data manager jobs in mill hill, greater london

Ready to lead the creation of innovative, insight-led fundraising events at one of the UK’s most respected health foundations? This is your chance to shape a growing portfolio of virtual and owned products—right at the heart of a mission that matters.

Guy’s & St Thomas’ Foundation is looking for an Events Product Development Lead to help develop, launch and grow new supporter-led fundraising products across its three hospital charities: Guy’s, St Thomas’ and Evelina London Children’s Hospital. This role sits at the forefront of fundraising innovation—with a clear focus on growing income and diversifying how we engage supporters.

• Job title: Events Product Development Lead
• Location: Hybrid – 2 days/week in central London office
• Salary: £38,000–£41,000 per annum
• Contract: Permanent

Why this role stands out:

• You’ll lead the development of new virtual and owned events—an area of strategic growth for the Foundation
• Collaborate with innovation, comms, data, digital and supporter teams to bring bold ideas to life
• Use insight, market trends and supporter data to test, scale and improve products that deliver impact
• Be part of a modern, collaborative fundraising team committed to doing things differently

This is not a delivery-only events role. You’ll be researching, prototyping, budgeting, project managing, and shaping the long-term direction of event fundraising at an organisation that puts innovation and equity at the core of its strategy.

What we’re looking for:

• Experience delivering or developing fundraising events—particularly virtual or owned
• Comfortable using innovation frameworks to take a product from idea to launch
• Strong budget management, planning and reporting skills
• Confident working across teams and with stakeholders to influence, guide and get things done
• Highly organised, insight-driven, and motivated by a mission to improve health for all

And the benefits? They’re some of the strongest in the sector:

• 27 days annual leave, rising to 30
• 6% employee / 12% employer pension contribution
• £800 individual learning budget per year
• £200 wellbeing budget and enhanced health cash plan
• Sabbaticals, paid volunteering days, gym discounts and cycle-to-work scheme
• Hybrid working, mental health support, digital GP and more

Apply now to lead event product development that’s innovative, strategic and meaningful. Help us shape the future of fundraising—while supporting the future of healthcare.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Alexandra Palace is partnering exclusively with Robertson Bell in their search for a permanent Finance Director. Alexandra Palace is one of London’s most iconic destinations. For over 150 years, it has stood as a beacon of creativity, community and culture—home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.

The Finance Director is a pivotal role within Alexandra Palace, one that combines strategic leadership with hands-on financial stewardship across a uniquely diverse and high-profile organisation.

The role:

• Partner with the CEO and Leadership Team to embed financial planning into every layer of organisational strategy, balancing the organisations objectives across conservation, commercial, community and climate resilience.
• Lead the financial strategy behind Alexandra Palace’s 10-year vision, aligning restoration, growth and innovation across both charitable and commercial activities.
• Act as the senior financial advisor to the Trust, Trading Company and Board Committees - providing clear, confident insight to guide performance, accountability and investment.
• Provide strategic, visible financial leadership that positions the Finance team as a proactive partner - driving innovation, sustainability and delivery across our charitable and commercial priorities.
• Build strong, trust-based relationships between Finance and other teams to enhance collaboration and accountability.
• Drive strategic financial planning, annual budgeting, and forecasting to present a clear, data-led view of organisational health. Ensure timely, transparent financial reporting, audit readiness, and compliance that strengthens trust and accountability with the Board, auditors, and stakeholders.
• Deliver cash flow, funding structures, and investment strategy to ensure long-term sustainability. Provide rigorous oversight of grant and fundraising compliance, unlocking the full value of both restricted and unrestricted income.
• Ensure full compliance with charity, company, trust and financial regulations, acting as Company Secretary for the Trading subsidiary and overseeing all statutory filings, governance obligations and legal responsibilities.
• Oversee VAT return processes and key administrative requirements, maintaining timely reporting and keeping the CEO and Board fully informed and assured.

The organisation:

Today, Alexandra Park and Palace Charitable Trust is the custodian of their extraordinary site. As a charity, they are committed to safeguarding its heritage while continually evolving their offer to meet the needs of today’s audiences and communities. More than 3 million people visit each year to enjoy a dynamic mix of live events, festivals, exhibitions, learning and engagement programmes and community initiatives. Their work is supported by a blended income model - combining commercial income, public funding and philanthropic support which allows them to reinvest in their buildings, our park, and their charitable mission.

Essential criteria:

• Qualified Chartered Accountant, with at least 10 years post qualification experience (ICAEW, ACCA, CIMA, ACA) 
• Extensive experience working in a financial leadership role within the Charity and Not for Profit sector
• Experience working with charity trading subsidiaries and dealing with entities singularly and as a group
• Experience of delivering Annual Reports and Accounts process end to end
• Experience implementing new financial systems and processes
• Strong leader with an authentic approach, able to build and empower a team
• Excellent communication skills with the ability to present financial reports at Board level, and support non-finance manager with understanding financial information

The position will be based at Alexandra Palace and requires regular office attendance. The closing date for applications is 24^th August with first stage interviews taking place on the week commencing 8^th September.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Carers UK is the national charity for unpaid carers. With more than 5.8 million carers in the UK today, we exist to make life better for those who provide unpaid care to family and friends. Through our information and advice services, peer support network, and campaigning for change, we are here for carers when they need us most.

You’ll be joining our Income Generation and Communications team - an ambitious and supportive department where collaboration, innovation and learning are at the heart of what we do. Together, we’re growing sustainable income to ensure unpaid carers across the UK get the support they need and deserve.

About the role  

As Income Generation Coordinator, you’ll play a central role in supporting and strengthening our fundraising activity. Reporting to the Head of Fundraising, you’ll help deliver and track income across our individual giving, legacy, and payroll giving programmes. From donor stewardship and financial reporting to managing inboxes, calendars, and team resources, you’ll keep things running smoothly and accurately. You’ll also support client servicing for our Employers for Carers programme and help ensure strong financial and administrative processes across the wider Income Generation and Communications team.

About you  

You’ll bring strong organisation and communication skills, an eye for detail, and a good understanding of voluntary income streams. Confident working with data and financial reports, you’ll be comfortable using databases and Microsoft Office tools to manage multiple priorities with accuracy. You’re motivated, collaborative, and proactive - ready to play a vital role in supporting our mission. Most importantly, you care about making a difference for unpaid carers and want to be part of a team that’s working to create real change.

Diversity and inclusion 

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard. 

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

How to apply 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.

The closing date for applications is Monday 11 August, 5pm

 Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

You’ll be responsible for the effective provision of comprehensive HR services for XLP, develop highly effective relationships across the team, maintaining a real understanding of their challenges and opportunities. You’ll partner with Line Managers on a range of HR duties encompassing the entire employee life cycle, including implementing an HR software platform and reporting, employee relations case work, safer recruitment, onboarding and offboarding, staff training and development and more. You’ll ensure we recruit and retain excellent staff to ensure we’re giving our best for young people.

You’ll be happy to manage all aspects of HR and the employee lifecycle, and not be afraid to work autonomously and get stuck in.

Closing date: 04 August 2025 at 00:00

Finance Assistant

Purpose of the role:

 

We are looking for a highly organised and detail-oriented Finance Assistant to support our Finance function in its day-to-day operations. This role is key to maintaining accurate financial records, supporting payment processing, and ensuring robust financial administration. You will work closely with the Head of Finance and play a critical role in supporting internal processes and contributing to the effective financial management of The Churchill Fellowship.

Key responsibilities:

 

Financial Processing and Bookkeeping

• Perform day-to-day bookkeeping duties and ensure timely and accurate data entry
• Process supplier invoices and Fellows' grant payments via the purchase ledger
• Prepare weekly payment runs and ensure payments are accurate, authorised and recorded
• Manage and reconcile credit card transactions and receipts
• Manage the Finance@ inbox, respond to queries, and escalate issues where appropriate
• Maintain accurate and up-to-date records of all transactions, including bills, payments, and expenses

 

Bank and Account Reconciliations

• Reconcile all bank accounts on a monthly basis
• Reconcile credit card accounts monthly and ensure supporting documentation is complete
• Reconcile investment accounts and balances each month
• Support monthly income and expenditure reporting to assist internal financial monitoring

 

Registers and Schedules

• Maintain the Fixed Asset Register in Xero and ensure assets are correctly recorded
• Update and maintain the Prepayments schedule
• Maintain Gift Aid records and prepare reconciliations for claims

 

System Updates

• Update financial records in Salesforce, including recording of grant payment dates
• Support the audit process by preparing accurate financial records and providing documentation
• Code and enter all transactions promptly and accurately in the accounting system
• File and maintain financial documents (both digital and paper) in accordance with retention policies

 

General

• Due to the nature of the role, on occasion, you may be required to work some evenings and weekends in order to fulfil the obligations of your role.
• You may also be asked to carry out other reasonable duties in line with the scope of the role and needs of the organisation.

Person Specification

 

Qualification: 

• Degree level or equivalent transferable skills - Desirable
• AAT qualified or equivalent experience - Desirable

 

Skills and Experience 

• Demonstrable experience in bookkeeping and purchase ledger
• Experience preparing payment runs and managing account reconciliations
• Experience working with accounting software (Xero, Sage, or similar)
• Experience using CRM systems such as Salesforce - Desirable
• Experience maintaining financial schedules and registers (e.g. assets, prepayments)
• Excellent attention to detail and accuracy
• Strong organisational and time-management skills
• Ability to manage multiple tasks and prioritise effectively
• Proficient in Microsoft Office, particularly Excel
• Strong written and verbal communication skills - Desirable

Personality Characteristics 

• A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
• The ability to work with good humour, tact, and diplomacy
• Commitment to confidentiality and data integrity
• Alignment with TCF’s values, purpose and commitment to equity and inclusion
• Passionate about achieving excellence through personal development and continual learning

About our charity

Join us to support people-led change across the UK 

We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.

Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.

Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.

Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.

Working for The Churchill Fellowship

Detailed package, benefits and wellbeing package:

• Salary £35,000 per annum (pro-rata 22.5 hours per week)
• Hybrid working policy (minimum of 1-2 days per week in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 
• 1 weeks paid leave for volunteering 
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay
• Employee Assistance Programme
• Life Assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply 

Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role. 

Recruitment Process

We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.

If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.

Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview with the view to appointing the Finance Assistant as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.  Our office accommodation is accessible throughout.  

IT Helpdesk Officer – Temporary role with immediate start

We're working with a brilliant charity based in King’s Cross who are looking for a temporary IT Helpdesk Officer to join their team. This is a great opportunity to play a key role in keeping their systems running smoothly and supporting their dedicated staff, who are working to make a real difference every day.

Location: King’s Cross (on-site at Head Office)
Hours: 37.5 hours per week
Pay: £14.45 per hour / £28,183.49 per annum (pro rata)
Contract: Temporary, full-time

About the role:
As IT Helpdesk Officer, you’ll be the first port of call for staff across the organisation who need technical support – whether it’s troubleshooting an issue, setting up new equipment, or helping someone navigate a system. You’ll make sure the IT helpdesk is responsive, helpful, and efficient, keeping everything running smoothly.

You’ll also support the IT Manager in maintaining the organisation’s IT infrastructure, contributing to projects and system rollouts, and ensuring data security protocols are followed. From supporting service transitions to liaising with third-party providers, you’ll be involved in a wide range of work that helps keep staff and systems connected.

Key responsibilities include:

• Providing timely and professional IT support to staff across the organisation

• Logging, tracking, and resolving helpdesk requests

• Assisting with the delivery of IT projects and implementations

• Helping manage secure systems access and data protection processes

• Supporting the transition to new systems and service providers (e.g. internet, telephony)

• Liaising with third-party IT service providers to ensure continuity and stability

What we’re looking for:

• Previous experience in an IT support or helpdesk role

• A proactive, problem-solving approach with great communication skills

• Strong organisational skills and attention to detail

• A collaborative mindset and a desire to support others

• A good understanding of IT systems, troubleshooting processes, and best practices for data security

Why join?
This is a chance to contribute to meaningful work while gaining valuable experience in a supportive, mission-led environment. If you're someone who enjoys solving problems, helping people, and working as part of a friendly team – this could be the role for you.

 

Trainee Accountant

Salary£25,000 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Trainee Accountant

Location: London/Hybrid

Salary: £25,000 per annum

Weekly Hours: 35

Reference: YMC1121643

Are you looking to launch your career in finance and gain hands-on experience while studying towards a professional qualification? Join YMCA England & Wales as a Trainee Accountant and take the first step in a rewarding and progressive finance career.

This is an exciting opportunity for someone who is motivated, detail-oriented, and passionate about building a future in accounting. As our Trainee Accountant, you’ll be part of a supportive and experienced Finance Team, working closely with the Management Accountant to gain valuable experience in preparing management accounts, analysing financial data, processing transactions, and supporting year-end audits.

You will be fully supported as you work towards your AAT qualification, gaining real-world experience that complements your studies and provides a solid foundation for future progression—whether into management accounting, financial analysis, or other specialist finance roles.

What You’ll Do:

• Assist in the preparation of monthly management accounts for YMCA Retail.
• Process accruals, prepayments, fixed assets and depreciation journals.
• Analyse financial performance and liaise with teams across the organisation.
• Support budgeting and forecasting processes.
• Contribute to audit preparation and respond to internal and external queries.
• Get involved in broader reporting, including manpower reports and charity surveys.

What We’re Looking For:

• Good GCSEs (including Maths and English).
• A genuine interest in finance and accounting.
• Willingness to study towards an AAT qualification (with support from us).
• Strong Microsoft Excel skills.
• Excellent attention to detail and communication skills.
• A collaborative, proactive mindset.

Why YMCA?
YMCA England & Wales is part of the world’s largest youth charity. We support communities across the country and provide services that make a real difference in people’s lives. Joining our team means being part of a mission-driven organisation that values diversity, integrity, and professional growth.

Whether you're a school leaver, career changer, or already studying AAT, this role is a fantastic opportunity to develop practical experience while contributing to meaningful work.

Ready to Start Your Accounting Career?
Apply now and grow with us at YMCA.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Background to the role

Job description

Job Purpose

The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.

Key Tasks

• Act as the first point of contact for all referrals over the weekend across both hospitals.
• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
• Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
• Collect feedback from service users and upload to case management system.
• Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
• Deputise for the manger at discharge planning and other meetings as required.
• Support hospitals to improve the patient’s experience of the discharge process.
• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
• Work collaboratively with other agencies providing support services.
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
• Plan and develop person centred interventions to provide short term support for people after hospital discharge.
• Deliver the front-line support services over the weekend
• Provide occasional cover for the A/L of other Project Officers
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
• Supervise, support and develop DSWs and volunteers in your service.
• Liaise with the handyperson service about referrals and jobs for service users.
• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
• Arranging access visits to service user’s homes.

Administration

• ·Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
• Ensure wards have good supply of service leaflets and referral forms.
• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner. 
• Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.

Quality

• Be familiar with and to implement AUKEL policies and procedures.
• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. 
• Respond to safeguarding or other concerns and make appropriate reports and management action

Liaison

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
• Liaise with contractors to arrange deliveries and works to service user’s homes.

 General

• Meet regularly with your line manager for support, supervision and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
• Undertake any training required to fulfil the post.
• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
• Work within AUKEL’s expectations of professional boundaries and confidentiality.

 Functional Links

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Minimum of 2 years’ experience of working within a health or care setting.
• Experience of using IT systems to record work done.
• Experience of supporting colleagues (this could be in a non- managerial position)

Desirable

• Experience of working within a hospital setting
• Experience of managing and developing staff.
• Experience of working with older people
• Experience of conducting assessments and risk assessments.

Knowledge & Understanding

Essential

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
• Understanding of the needs of patients who may lack family or other support.
• Understanding of the needs of lone workers whilst working in the community.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
• Understand of and commitment to equity, diversity, inclusion and dignity.

Desirable

• Knowledge of CQC fundamental standards
• Understanding of NHS hospital discharge procedures

Skills/Attributes

Essential

• Excellent interpersonal skills
• Excellent verbal and written communication
• Intermediate IT skills
• Excellent planning and organisational skills
• Ability to work calmly under pressure.

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• The role is required travel across East London
• Flexibility in working hours to meet organisational needs.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.

Job Title: Senior Communications Officer

Reports to: Communications Manager

Line reports: None

Contract terms: Full time

Salary: £39,629

Location: London-based, with hybrid working

The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job purpose

Part of the Policy & Engagement department, the Senior Communications Officer is responsible for devising and supporting strategic communication initiatives that elevate the College’s visibility, advocate for the importance of sustainable ophthalmology services, spotlight our work and values, and promote membership. Working with colleagues, members and external partners, you will craft, execute and evaluate multichannel campaigns, secure profile-raising media coverage, and create engaging content for all our communications channels.

Main responsibilities

Strategic communication planning

• Plan, deliver and evaluate multichannel communications campaigns and plans – working with colleagues across the College to identify objectives, target audiences and key messaging.
• Contribute to developing and implementing communications strategies to increase the College’s profile, promote its work and the importance of ophthalmology, and support membership recruitment and retention.

Content development and management

• Contribute to developing, delivering and evaluating the performance of our content strategy and organisation-wide annual content plan.
• Work with all College departments to develop promotional materials, and to identify and gather content, stories and information for sharing across College media.
• Produce engaging, and accessible content for the College’s member magazine, social media accounts, website and e-newsletters.
• Copyedit, proofread and format publications, and manage the production of printed materials, including liaising with printers, designers, and other external suppliers.
• Help keep the College’s photo library up-to-date, and work with colleagues to commission photographs.

Media relations

• Identify new and nurture existing relationships with editors, journalists, commentators and producers, expanding and updating our contact list.
• Develop and implement a schedule of strategic media engagement, identifying new opportunities upon which the College should capitalise.
• Handle day-to-day proactive and reactive media relations, including acting as the first point of contact for media enquiries; writing and pitching comments, press releases, quotes, and op-eds; arranging interviews; and working with international, national and local media.
• Record, monitor and report on the College’s media activities, coverage and performance.
• Work with the Communications Manager to brief and commission training for College spokespeople.
• Work with colleagues to keep our media lines on priority policy issues up to date.

 Digital communications

• Co-plan, produce and distribute targeted and segmented e-newsletters.
• Develop and implement a social media schedule that is aligned with organisational and departmental objectives, capitalises on external opportunities, reflects the latest trends and best practice, and delivers regular, timely and targeted posts.
• Manage the College’s social media channels day-to-day, producing topical and relevant content, and monitoring and responding to comments and messages.
• Support the Communications Manager in maintaining and managing the College website, including inputting to reviews and our ongoing redevelopment project and content audit.
• Support and train colleagues in using our content management system (CMS).
• Monitor and report on the College’s digital performance monthly.

Brand management

• Uphold the College’s brand identity and messaging across all materials and platforms.
• Help champion and ensure compliance with the College’s brand and style guidelines.
• Support the department in averting and handling communications crises as needed.

 Other

• Undertake any other reasonable duties as required by the College
•  Working outside normal hours and/or overnight stays may be necessary to support the delivery of key organisational events.

Inclusion and diversity statement 

The College is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person specification

Knowledge, qualifications and experience

• Demonstrable expertise in strategic/corporate communications, with a professional qualification or evidence of learning in communications, public relations, journalism or marketing
• At least three years’ experience of working in a busy communications team, press office or newsroom
• Experience of devising, implementing and evaluating multichannel communications strategies and/or campaigns
• Experience of writing materials for a range of audiences, including blogs, magazine/news articles, newsletters, social media posts and website copy
• Experience of commissioning, editing, and proof-reading copy, ensuring adherence to brand and style guidelines
• Working knowledge of the media and experience of fielding enquiries, and developing briefings and press releases
• Experience of using CMS, website analytics, social media monitoring and scheduling tools, and e-newsletter software
• Knowledge of best practice and emerging trends in digital and social media
• Working knowledge of IT systems – including Microsoft Office, CRMs, and digital asset management tools

Skills and abilities

• Strong strategic planning, prioritisation and organisational skills
• Excellent communications and editorial skills, with an outstanding command of written English and an exceptional attention to detail
• Strong analytical skills to evaluate impact and identify opportunities for improvement
• Search engine optimisation writing and editing skills
• Strong interpersonal skills and an ability to build positive relationships with internal and external stakeholders, including the media
• Ability to generate new ideas, take initiative and problem solve
• Adaptability and an ability to work well under pressure and manage often conflicting demands within tight timeframes

Personal qualities (attributes)

• Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
• Commitment to own continuing professional development
• Demonstrates a positive ‘can do’ attitude

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits

• Hybrid working
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
• One day of paid leave to move house
• Enhanced parental leave

Planning for your future

• Employer pension contributions up to a maximum of 12%.

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Health cash plan
• Summer Fridays (staff can finish 90 minutes early from mid July to the end of August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)

Please submit your CV (maximum two pages) and a covering letter (maximum one page). 

The cover letter must explain what makes you suitable for the role. Please use the job description for reference.

Interviews will be held at our office in Euston, the week commencing 18 August 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 11 August 2025.

Use your digital marketing skills to deliver record-breaking campaigns that raise millions for great causes at a multi-award winning digital agency.

8Cats Digital is on a mission to create the most effective, creative, and accountable digital marketing campaigns in the sector and we’re looking for an ambitious Digital Marketing Executive to join us.

You’ll play a key role in shaping and delivering digital campaigns that have real-world impact - from bringing in leads for legacy campaigns to raising seven figures for individual giving. You’ll take a client brief and lead it through every stage: creative ideation, execution, optimisation, and analysis.

If you're someone who thrives in a fast-paced agency setting, loves solving problems, and wants your work to make a difference, this is your chance to grow with us.

What You’ll Do:

• Take briefs from major charity clients and translate them into outstanding multichannel digital strategies
• Oversee campaigns from start to finish: from creative briefing to real-time optimisation to final reporting.
• Work across a diverse range of causes and channels, leading on paid media and collaborating with specialists on delivery.
• Write clear, actionable briefs for our in-house team (designers, ad buyers, copywriters).
• Monitor live campaigns using Meta Ads, Google Ads, and GA4 - spotting trends, fixing problems, and seizing opportunities.
• Deliver post-campaign insights that go beyond the numbers - and explains the 'why'.
• Support the senior team on key accounts, and lead others independently.
• Contribute to our long-term mission to raise £100m for our clients' causes by 2035. A target we're well on our way to achieving. 

What You’ll Bring:

• 2-3 years' experience in a digital marketing role (agency or in-house) working with charities or non-profits.
• Proficiency with Meta Ads, Google Ads, and GA4
• Ability to manage campaigns from brief through to post-campaign insights.
• Strong data skills, able to review performance and draw actionable conclusions
• Experience creating post-campaign reports and communicating impact
• Comfortable working across multiple clients and causes simultaneously 
• Charity sector experience or knowledge of fundraising campaign types (desirable)
• Familiarity with other paid digital channels such as YouTube, TikTok, Reddit or offline channels like DOOH or TV (desirable)

Why join the 8Cats Digital team? 

• Mission-led: We’re working to raise £100,000,000 for charity by 2035 — and we’re well on our way with £35,000,000 raised so far. 
• High-impact work: You’ll shape campaigns for causes including cancer, environmental, humanitarian, social justice, mental health, housing and homelessness plus a range of other health causes. 
• Supportive team: Small, experienced, and invested in your growth.
• Creative freedom: You’ll be trusted to find new angles, test new tactics, and help redefine best practice in the sector.
• Early opportunity: Join us at a pivotal time and grow with the agency.

The Details:

• Location: Remote (UK-based), with travel to London for client meetings or team meetups
• Hours: We're looking for full-time, part-time or contract and can be flexible around your home life
• Salary: £28,000 - £35,000 depending on experience

Ready to Apply?

Send your CV and a short cover note that tells us:

• Why you think you'd be a great addition to the 8Cats Digital team
• Why does this role and the sector excite you
• A campaign you’ve worked on and your contribution to its success

We’re interviewing on a rolling basis, so get in touch if this sounds like your next role. 
No agencies, please.

Tell stories that matter. Spark change with every post.

At Orphans in Need, we believe in compassion, creativity, and the power of storytelling. We’re on the lookout for a creative, social-savvy Content Creator who’s ready to bring our work to life online.

Whether it’s capturing a powerful moment on deployment, crafting a post that makes people stop scrolling, or editing a short video that inspires thousands to act — this role is all about building connection through content.

What you’ll be doing:

• Running our social media channels day-to-day (Instagram, TikTok, Facebook, Twitter, LinkedIn)
• Writing, filming, editing, and designing original content that tells our story
• Planning and delivering content for fundraising campaigns and events
• Engaging with our community — responding to messages, comments, and building relationships
• Working closely with our marketing team and supporting our external ad agency
• Tracking performance and using insights to keep improving
• Staying ahead of trends and keeping our content fresh, fun, and impactful

What we’re looking for:

• A natural storyteller who knows how to turn ideas into powerful posts
• Confident with Canva, Adobe, or similar tools for editing video and visuals
• Strong written and verbal communication skills
• Experience managing social media accounts — bonus if it’s for a cause or charity
• Highly organised and comfortable juggling multiple projects
• A self-starter with creative flair and a good sense of what grabs attention
• Ideally, you’ve worked in the charity or non-profit space before
• An understanding of the Muslim community would be a real advantage, as many of our campaigns are targeted to Muslim donors.

Why join us?

You’ll be part of a passionate, purpose-driven team making a real difference in the lives of orphans and widows around the world. Your content won’t just get likes — it’ll create impact.

Action for Refugees in Lewisham (AFRIL) is seeking our next Executive Director to lead our small, dynamic charity. You will be joining an impactful local organisation at a crucial time in our development. Since 2021 we have grown significantly and sustainably, developing new services based on client needs. You will be leading a highly competent and passionate team who are community minded and experts in their fields. 

The Executive Director has overall responsibility for the day-to-day management of the charity, including finance and fundraising, as well as supporting the development and delivery of services. They will work with four experienced project leads to deliver and develop our core services: Casework and Advocacy Service, Rainbow Club Supplementary School, Destitution Service and Food Bank, and our Allotment of Refuge, as well as our Policy and external influencing work led by our Deputy Director for Casework and Policy. 

We are seeking to appoint an exceptional candidate who can balance the demands of strategic leadership with the operational execution and development of our services and policy work. We are seeking someone with a high level of operational skill and accountability in operational management and governance. You will be responsible for the central services of the charity including finance, fundraising, legal, HR and communications. We are looking for a thoughtful leader who is passionate about staff and volunteer support. You should have experience and understanding of small charities and the external context within which we operate.

About us:

Founded in 2004, AFRIL supports refugees, asylum seekers and vulnerable migrants to lift themselves out of poverty, assert their rights, and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying issues that result in poverty. We engage in policy and legal interventions to affect change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We work with partners locally and nationally to deliver high quality services and advocacy.

Our Services:

• Casework and Advocacy – AQS and IAA accredited advice, casework and legal interventions in housing and homelessness, complex welfare rights, community care, asylum support,  immigration, access to education and employment, healthcare and related matters. 

• Destitution Project - supporting families to overcome extreme food poverty through regular food vouchers, fresh culturally appropriate food, toiletries, and essential household items plus small grants and a free café.

• Rainbow Club Saturday School - improving educational attainment, wellbeing, confidence and self-esteem, and raising the aspirations of disadvantaged primary age children. 

• Allotment of Refuge - a welcoming and integrated community of food growers improving the health, wellbeing and healthy food access of children and adults seeking sanctuary in Lewisham.

• Immigration Project in partnership with Southwark Law Centre - free legal advice and representation to support families to regularise their UK immigration status in the UK.

In addition, we hold a monthly Members Forum, and use the evidence from our frontline work together with the testimony of our members to influence improved policy and practice.

AFRIL is currently in a good position, with the several long-term grants and statutory funding secured, and good relationships with community and individual donors. The Executive Director position represents an exciting opportunity to work with a passionate and highly competent team and the wider community to bring about real, positive change for vulnerable migrants, asylum seekers, and refugees in South East London. 

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification. 

Purpose of the job 

We are seeking a dynamic and experienced Learning and Development Specialist to lead the content design, development, and facilitation of our innovative cross sector leadership development initiative, the Joined Up Institute, which seeks to strengthen services and improve outcomes for young people. This role plays a key part in embedding high-quality, evidence-informed learning opportunities across the youth and allied sectors, ensuring continuous professional development that is relevant, inclusive, and impactful. Learning from the Joined Up Institute will play an important role in helping us strengthen our own practices in terms of systems impact.

You will be a skilled learning and facilitation specialist, with a passion for community building and power sharing with young people. You will bring expertise in adult learning theory, blended learning approaches, and stakeholder engagement, as well as a commitment to quality and innovation. 

Key Responsibilities

• Complex Learning Delivery

• Content Development

• High Quality Facilitation and Community Building

• Internal Learning and Development Capacity Building

• Learning and Stakeholder Engagement and Support

• Quality Assurance

Experience we're after

• Demonstrable experience in developing and delivering high quality learning for professional development and community-building initiatives. 

• Expertise in adult learning theory and learning design methodologies. 

• Proven ability to develop and facilitate high-quality learning content, both online and in-person. 

• Strong understanding and practical experience of power-sharing approaches with young people and inclusive and equitable practice. 

• Expert facilitation skills, including with large cohorts of up to 300 participants, with the ability to train and support others to develop their facilitation practice. 

• Experience designing and delivering blended learning programmes. 

• Experience identifying and embedded learning from place-based initiatives into wider organisational practices.

• Knowledge of quality assurance frameworks in the context of learning and development. 

• Strong event planning, project and budget management skills. 

• Excellent partnership-building and stakeholder engagement skills. 

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.

We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all. 

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 4th August 2025 at 09:00 (9am)

Provisional Interview Dates: 13th/14th August 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

About The Role

About the opportunity

Would you like to play a key part in influencing national decisionmakers across Wales, England and Northern Ireland to drive major, positive change in the dementia policy space? Then this could be the role for you.

Sitting within Alzheimer’s Society’s National Influencing team, as our new National Influencing Officer (Public Affairs) you would be instrumental in delivering innovative, engaging, collaborative, and evidence-based influencing work. You’d be ensuring that political and health system stakeholders are acting on the biggest issues affecting people living with dementia, working closely with other teams to drive work that is integrated locally and nationally.

While this role is predominantly focused on delivering national influencing activity in England, you’ll also be part of a fluid and flexible team that operates across boundaries and supports with our political work in Wales and Northern Ireland.

This is an exciting time for dementia policy in England, Wales and Northern Ireland. We have the chance to ensure that governments are prioritising dementia and the needs of all those affected by the condition. Our National Influencing Officer (Public Affairs) will be at the forefront of taking on this vitally important challenge.

About You

You will bring:

- Excellent knowledge of the political and health system and how to influence national decisionmakers.
- A strong understanding of the external political environment and a proven track record in political or similar stakeholder management at a national level.
- Experience engaging proactively with national politicians and decisionmakers, acting as the first point of contact for their teams.
- Confidence and credibility in working with both internal and external stakeholders, with the ability to influence across geographical and organisational boundaries.
- A proven ability to operate and thrive in fast-paced, multi-dimensional environments, and to adapt well to change and ambiguity.
- Strong analytical, written, and verbal communication skills, including the ability to translate complex data into accessible, impactful content and recommendations.
- Experience working across multiple UK nations in complex influencing environments.
- A commitment to involving people with lived experience – such as those with dementia or long-term health conditions – in your work.

What You’ll Focus On

In this role, you will:

- Lead or support political engagement across England and potentially other UK nations, using your knowledge of parliamentary structures and influencing routes to drive change.
- Provide oversight and coordination of political monitoring and stakeholder engagement activity.
- Plan and deliver impactful public affairs (or similar) events, including parliamentary receptions, breakfast meetings, roundtables, and party conference activity.
- Translate evidence-based policy positions into compelling and effective influencing strategies that achieve real-world impact.
- Build delivery plans focused on meaningful outcomes and measure their success through evaluation and learning.
- Produce high-quality, accessible content to inform and engage stakeholders, using strong presentational and communication skills.

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.