Supporter database manager jobs

Our vision is for every church in the Portsmouth area to provide a home for 
people who’ve been homeless. We dream of ending homelessness by partnering 
with local churches to grow positive, prayerful support networks around people 
who’ve been homeless, as well as providing a safe, stable place to live.
Right now, in and around Portsmouth, we have 11 houses, with 28 tenants being 
befriended and loved by 8 churches – all set up since 2018. And we’re not 
stopping there, with more churches and areas looking to join us.

When we provide people with a safe home, professional support and the security 
of positive relationships, this helps them find the confidence, motivation and 
hope for change. Then we are able to support them in moving on to their own 
secure accommodation.

The Franchise Lead is key to keeping our growing organisation strong and 
Christian, partnering with churches to show God’s love to tenants no matter 
what they are facing. We want to grow without ever losing the quality of support 
that we offer to our tenants. Are you up for this exciting challenge?

Key aspects of the role include: 
• Overall: our vision is to see each individual and family thrive in our 
homes, and to see more local churches wanting to “house the homeless.”
• Develop and equip the team to ensure tenants thrive in safe, supportive 
environments. We currently have 6 staff.
• Work with local churches so that their friendship & support teams are 
empowered, equipped, and prayerful; promote the charity so that new 
ones want to get involved.
• Ensure current investors feel engaged and valued; and promote the 
charity so that new ones come on board.
• Ensure that the charity has the highest safeguarding, property and quality 
standards, liaising with national and regional Hope into Action teams.

Essential attributes required:
• Proven experience in managing programs and teams with compassion and 
professionalism.
• Exceptional organisational and communication skills to inspire tenants, 
churches, and stakeholders.
• A heart for vulnerable adults and a deep understanding of homelessness 
issues.
• A resourceful, emotionally intelligent, prayerful leader with a strong 
Christian faith.

This post is subject to an occupational requirement that the holder be a Christian 
under Part 1 of Schedule 9 to the Equality Act 2010.
 

THE SUNDAY TIMES BEST PLACES TO WORK 2025

As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as an Assistant Legacy Officer.

MAIN PURPOSE OF THE JOB

To support the flow of legacy income ensuring the smooth, efficient and sensitive handling of gifts received through bequests, wills and estates. The role requires a close attention to detail, accurate record keeping, and good numeracy. Appropriate and sensitive written and oral communication with families, legacy supporters and solicitors is very important.

The role requires compliance with legal and regulatory requirements. In essence, an Assistant Legacy Officer is a vital part of a charity's fundraising efforts, ensuring that legacy gifts are processed efficiently and effectively, maximising their value and impact. Most of all, it is about honouring the wishes of those who support us by way of gifts in their Will.

Although the role of Assistant Legacy Officer sits within the Finance Team, it will also include some elements of legacy fundraising and marketing in collaboration with the Marketing and Fundraising team. This includes promotion of our free Will service and supporting promotion of legacy giving through campaigns and events.

MAIN DUTIES & RESPONSIBILITIES: RESPONSIBILITIES

RESPONSIBILITIES

• Legacy Administration:  Managing a caseload of legacies (pecuniary, specific, etc.), ensuring the organisation receives its full entitlement, and keeping records up-to-date.
• Communication: Interacting with solicitors, executors, and other beneficiaries, responding to inquiries, and providing updates on legacy progress.
• Record Keeping: Maintaining accurate and detailed records on the organisation's Digbi system, ensuring compliance with regulations and facilitating reporting.
• Compliance: Keeping abreast of probate matters and ensuring the charity's legal rights are balanced with reputational considerations.
• Collaboration: Working closely with the Senior Legacy officer and with other teams, when necessary, such as Pet Profile, Finance or Marketing teams in relation to legacy giving, legacy fundraising or gifts in wills.
• Reputation Management: Ensuring all communications and actions related to legacies maintain the The Cinnamon Trust’s positive reputation.
• Other tasks Other tasks from time to time as required.
• SKILLS AND ATTRIBUTES
• Strong written and verbal communication skills. Meticulous attention to detail. Ability to manage a demanding workload and prioritize tasks. Numerate: able to understand the presentation of accounts and income data Experience in the charity sector is helpful Knowledge of relevant regulations and legal procedures is beneficial. Some knowledge of wills and probate with willingness to engage in training in legacy administration.

Together with such additional general duties as the Employer shall reasonably require having regard to the needs of the Employer’s business as a Charitable Trust

About The Role
We are searching for an approachable, and compassionate Individual to join us as a community-based Dementia Adviser covering Central / West - North Wales. The successful individual will join our supportive and compassionate team, focusing on supporting people affected by dementia, as part of the North Wales Memory Support Pathway.
 
Hybrid with travel covering - Central and West North Wales

We provide advice and guidance to people affected by dementia via face to face, online and telephone appointments; passionately promoting their independence, improving sense of well-being, putting people in more control of their lives. This role also involves building connections with other local services to help people find all of the support and activity available to them.

What you will do:

- Offer a vital, compassionate advice service to support and guide those affected by dementia - in person and by phone.
- Manage referrals, assist clients in assessing their information and support needs in a person-centred manner.
- Problem solve – helping people find ways to better live around symptoms and challenges that come from their dementia.
- Provide knowledgeable and trusted information regarding services and benefits available, assisting people in accessing them.
- Develop a proactive approach in reaching people with dementia and carers who may not otherwise access our services.

About you:

- Ability to update patient or client databased and IT skills to use Teams, Zoom emails
- Have a strong understanding of supporting people who have additional support requirements
- Be able to manage time and workload effectively 
- Possess varied communication approaches and adapt language and style to a wide variety of audiences
- Have resilience to manage and support challenging and potentially emotional situations.
- Live within, or in commutable distance from Central and West North Wales

Interviews via Teams 31 July 2025

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Raven Housing Trust are partnering exclusively with Robertson Bell in their search for a permanent Financial Controller. Raven is here to make a difference, working as a team to build homes and change lives. Raven is also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future.

The overall purpose of this Financial Controller role is to prepare the statutory accounts for the Raven Group, alongside maintaining the general ledger, purchasing systems and interfaces to other operational systems, as well as leading the team responsible for managing Raven’s finance transactions, treasury, cash management and fixed assets.

The Role:

• Leading and co-ordinating delivery of the financial statements for the group including leading on the annual external audit
• Managing and developing the Financial Control Team consisting of five direct reports and a wider team of ten in total
• Management of the general ledger, including all financial transactions and fixed asset accounting
• Responsible for the financial control framework and for day to day treasury management
• Oversight of all VAT, corporation tax and the general tax strategy for the group
• Responsible for managing the annual rent setting process
• Reporting into the Assistant Director of Finance you will work with other Managers in the Finance and Procurement Teams to ensure best practice is maintained throughout the finance team.

The Organisation:

Raven Housing Trust is a social housing provider based in Redhill, Surrey. They own or manage around 7,000 homes and are committed to investing in homes and neighbourhoods to develop local communities where people want to live. The majority of their customers rent their homes from them, although they also support customers who either own the lease to their homes or have purchased their homes on a part-rent/part-buy basis. You’ll be joining a highly committed team known for its collaborative culture, supported by a driven and supportive Line Manager.

Person Specification – Essential:

• Professional qualification (CCAB or equivalent)
• Proven track record of leading financial management in charitable, public sector, or similarly regulated environments, with a strong focus on compliance, transparency, and accountability.
• Good working knowledge of financial control frameworks, accounting and purchasing systems
• Skilled communicator, with the ability to influence and engage with a wide range of audience
• Proven experience leading on developing or implementing accounting and purchasing systems

This role will be based at Raven's head office in Redhill, Surrey and will require a minimum of two days per week in the office, The closing date is 3^rd August with interviews taking place the week commencing 11^th August (virtual first stage) and final face to face interviews scheduled for 20^th and 21^st August.

Applications will be reviewed continuously before the closing date. Please apply via our exclusive search partner Robertson Bell.

Product Owner - Dynamics (Charity)

Understanding Recruitment NFP is proud to be working exclusively with one of the UK’s largest and most respected international charities to recruit a CRM Product Manager. This is a key leadership role at the heart of a major transformation programme, focused on delivering a best-in-class CRM experience to support ambitious fundraising and supporter engagement goals.

You'll lead the CRM product strategy, owning the roadmap and prioritisation process, and ensuring the platform meets the evolving needs of both technical teams and fundraising stakeholders. Managing a small team, you’ll work across departments to shape and deliver impactful CRM solutions using Microsoft Dynamics 365 and Power Platform technologies.

This role is ideal for someone who combines strategic product ownership skills with deep CRM experience, ideally in a complex or mission-led environment. You’ll be a confident communicator, passionate about driving income growth and supporter value through well-designed digital tools and data-led decision-making.

Key Requirements:

• Strong experience as a Product Owner or CRM Manager in large-scale CRM environments (e.g. Dynamics 365, Salesforce)

• Excellent stakeholder engagement and communication skills across technical and non-technical audiences

• Experience managing a product roadmap and backlog aligned to strategic goals

• Proven ability to lead a team and work within Agile or hybrid delivery frameworks

Salary: £57,000 –£61,000
Location: Hybrid – approx. 40% in-office (London HQ)

If you're interested in this opportunity and would like to learn more, please contact Harry Bullock at Understanding Recruitment

£28,000 - £30,450 per annum

Fixed term (12 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Experience Executive to join our team on a fixed term basis covering an internal secondment. This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic charities in the UK.

You’ll be a critical part of the Customer Experience and Engagement Team in our Communications Directorate. Focussing on supporter care, you’ll be committed to building and strengthening long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers. You’ll enjoy keeping customers coming back for more.

We’re transforming our culture to be customer and insight driven and this role will play a major part in making that happen. You’ll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys.

You’ll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you’ll help build long term relationships with our customers and keep them coming back for more. You’ll be passionate about stopping prostate cancer killing men and damaging bodies.

You’ll develop a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working.

What we want from you

We’re looking for a people-focused, self-motivated, and hands-on individual who believes that every interaction matters. You’ll have experience working in a busy, customer-focused support team and enjoy the “nuts and bolts” of delivering customer-centred, insights-led experiences just as much as delivering the experience itself. You’ll help strengthen the relationships we have with our customers, so together we can create a world where lives aren’t limited by prostate cancer.

You’ll be comfortable dealing with complaints and able to engage with a wide range of customers, showing enthusiasm or empathy when it’s needed.

You’ll be a strong communicator, able to adapt your style to suit different people and situations and have experience building good relationships at all levels of an organisation. You’ll be comfortable highlighting the impact that every stakeholder has on our customers’ experiences. Proactive, collaborative, and a real people person, you’ll work well under pressure as part of a dynamic team.

You’ll have experience using a CRM system (like Raiser’s Edge) and understand the importance of handling sensitive data in line with GDPR regulations. Ideally, you’ll also have a good understanding of fundraising rules, including Gift Aid.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 13th July 2025. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 21st July 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

The Therapeutic Service Co-ordinator & Clinician is a vital member of the DreamArts Core Team. This role combines project co-ordination with direct therapeutic support through our EXPRESS PLUS service and our work with young carers.

EXPRESS PLUS is a free therapy service based in Westminster offering weekly one-to-one or parent-child creative therapeutic support to young people aged 7–18 (or up to 25 with additional needs). It is the only service of its kind in the borough and we provide a safe and welcoming space for clients to explore issues such as domestic violence, sexual abuse, and suicidal ideation.

Sessions take place at three community venues and are delivered by qualified or qualifying therapists using a wide range of creative tools—arts and crafts, sand play, puppets, games—to help young people express themselves in ways that feel natural and safe. With an 80% retention rate after three sessions and two-thirds of clients from global majority backgrounds, the service has a demonstrable impact.

EXPRESS PLUS is proudly user-led. Young people are at the heart of every decision, and the service adapts to meet their needs—typically offering up to 18 weekly sessions, with flexibility depending on circumstances. We accept self-referrals from young people aged 14+, parents/carers, and statutory and voluntary services.

As part of this role, you will also deliver direct therapeutic support to young people with caring responsibilities. This includes offering weekly 1:1 sessions for three young carers and being part of a team facilitating monthly group therapy spaces.

We are looking for a team member who is passionate about the power of creative therapy to support young people. It also offers opportunities to case-manage three-to-four therapists and bring a therapeutic lens across all aspects of DreamArts’ work. We provide appropriate levels of clinical supervision plus a quarterly reflection space to support your professional development.

In in last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.

‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study

DreamArts has a mission; to transform young lives by fusing arts and therapy.

For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing. 

Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow. 

DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a more diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.

Role: Fundraising Executive/Junior Consultant

Reporting to: Head of Fundraising

Salary: £26,000 to £28,000 per annum depending on experience

Contract: Permanent

Location: Royal Trinity Hospice – Clapham, London (hybrid) 3 days onsite

Hours of work: 37.5 hours a week

The Fundraising Executives provide support to the wider Fundraising team assisting with all aspects of fundraising activity. Three Fundraising Executives are managed by the Head of Fundraising and support fundraising activity across 11 segments of income generation.

The role provides an opportunity to gain a level of understanding and knowledge about each income stream and donor stewardship.

The Fundraising Executive is a varied role with involvement in each stage of fundraising activity, from research and planning to campaign or event delivery and then income processing and thanking of donors and supporters.

The successful candidate will be passionate about learning about fundraising and how we as a team raise the vital funds needed to provide Trinity’s care for future patients and their loved ones.

This is an entry level role that is a great opportunity for anyone who wants to learn about fundraising and make their first step in developing a fundraising career.

Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post.

Contract: Permanent

Location: Working from home.

The successful candidate must be able to travel widely around the area covered

Hours: Part time 3 days per week (21 hours per week)

Job Profile

CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.

The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Portsmouth Diocese. CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes and schools participating to address global poverty and express solidarity with our global family, we aim to increase the breadth of their engagement, participation.

This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting important church-based stakeholders, advisers and networks within the diocese to build fruitful and positive relationships.

The post reports to the Community Participation Manager for the East Region (The dioceses of Portsmouth, Arundel and Brighton, Southwark, Brentwood, East Anglia, Westminster, Northampton, Nottingham, Hallam, Leeds, Middlesbrough and Hexham & Newcastle)

The Community Participation Coordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation parishioner and school participation and volunteer recruitment and retention.

The role will be home based, although the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders and contribute at events as required.

The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for which time off in lieu (toil) can be claimed.

Key Responsibilities

Delivering participation plans

• Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is usually anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
• Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts
• Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with clergy, religious, diocesan and parish advisers and administrators etc.
• Monitor and share information around community participation and recruitment, activity, development and retention of volunteers
• Closely monitor parish participation activity

Managing volunteers

• Be the local volunteer manager in a specific diocese or dioceses
• Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region
• Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
• Contribute to development of volunteering opportunities and volunteer leadership
• Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
• Ensure each volunteer is appropriately inducted, briefed, trained and resourced
• Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
• Organize and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
• Ensure volunteer records are accurate and up to date on the database.

Managing relationships

• Build and maintain key relationships including with priests, advisers, school staff and others within a diocese as determined in the regional plan. Be point of contact with the local Bishop.
• Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible.

All staff are expected:

• To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
• To participate in training and other activities as requested by the line manager
• To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
• To be accountable for the achievement of objectives set by the line manager

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).

Person Specification

Understanding our context

• A Understanding Catholic identity: detailed and sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales, and an ability to work effectively within it; especially an understanding of parish community life
• B Understanding CAFOD: understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve.
• C Understanding international development: have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities

Working together

• D Managing ourselves:  Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others.  Ability to be self-motivated and able to work in isolation at times.
• E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan 
• F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD
• G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission

Making change happen

• H Managing resources: confident with analysing and using data for planning, monitoring and reporting:  Proven planning, time-management and organisational skills
• I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth
• J Managing our performance:  Ability and willingness to work to targets and achieve results
• K Taking the lead: Motivates others to get things done

Job-specific competencies

• A demonstrable commitment to volunteering and understanding of its potential as a force for change
• Experience of managing multiple stakeholders and relationships to successfully achieve objectives eg with clergy, stakeholders and a wide variety of volunteers.
• Experience of managing volunteers including recruitment, retention, deployment and celebration.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures. 

We are seeking a compassionate, highly organised individual to lead and coordinate the delivery of Bramber Bakehouse’s transformative Baking, Wellbeing and Life Skills Programme. This vital role ensures the smooth running of the full programme pathway, from referral through to graduation, for women who have experienced abuse, exploitation and/or displacement.

You’ll work closely with a small, dedicated team including professional facilitators and volunteers to deliver high-quality, trauma-informed weekly sessions. Your responsibilities will span coordination, safeguarding, referral processes, volunteer support and monitoring and evaluation. This is a varied and dynamic role that blends project management, people support, logistics and partnership working - all rooted in our mission to empower and support the women we work with.

Key Responsibilities 

Programme Coordination

• Lead and coordinate the Baking, Wellbeing, and Life Skills Programme, ensuring alignment with Bramber Bakehouse’s mission, vision, values, and theory of change.
• Oversee and support the team, working closely with the baking and wellbeing facilitators and volunteers to deliver the programme to a high standard.
• Ensure the programme pathway, from referral to graduation, runs smoothly, creating a welcoming and safe environment for every woman attending.
• Identify and escalate safeguarding concerns to the Service Manager, in accordance with Bramber Bakehouse’s policies and procedures.
• Ensure the programme is delivered within a person centred and trauma informed approach.
• Have oversight of the established programme curriculum and improvements to it.
• Have thorough knowledge of the wellbeing and life skills workshop materials, and provide session cover for the wellbeing facilitator when needed.
• Oversee the physical set-up and pack down of each programme session, in line with location risk assessments and hygiene standards.
• Lead logistics and forward planning for yearly programme cycles with location partners.
• Support early identification of progression pathways, working with and handing over to the Progression Programmes Lead.
• Coordinate data collection, entry, and analysis to monitor and evaluate the programme, sharing insights and development actions with the team and Service Manager.
• Attend team days, contributing to reflection, planning and development of the overall organisation. 

Referral Process

• Coordinate and administer the referral process, coordinating its launch, reviewing and assessing applications and handling follow-up communications with referrers and applicants.
• Working with the Service Manager, identify the support needs of applicants and, carry out individual risk assessments.
• Arrange and complete applicant interviews (with the Service Manager), preparing applicants for the programme.
• Where required, sensitively communicate with referrers and applicants when a woman is not ready to attend the programme.
• Administer the programme waiting list.

Referral Partners

• Ensure good communication and ongoing partnership working with new and existing organisations referring women into the programme.
• Periodically, attend in person Bramber Bakehouse Open House events to promote the programme.
• Deliver online Open House sessions for referrers.
• If and when capacity allows, network with new potential referral partners. 

Volunteer Coordination and Support 

• Support volunteers during the programme sessions.
• Provide group and, if needed, one to one supervision meetings for volunteers.
• Work with the Service Manager to recruit volunteers when required.
• Deliver pre-existing volunteer induction training.
• Ensure volunteers who move on have a good ending to their time with Bramber Bakehouse and an opportunity to give feedback about their experiences. This includes collecting exit survey responses.

Programme Administration

• Be the main point of contact and liaison for students attending the baking, wellbeing & life skill programme.
• Organise student travel, getting to and from the programme.
• Working with the programme facilitators, prepare session materials according to the needs of the group.
• Facilitate each programme session debrief, keeping clear notes and following up on actions.
• Monitor and record the progression of students during the programme.
• Prepare agendas for, and keep clear notes of, pre and post programme planning meetings.
• Tracking and completing follow up actions.
• Provide some admin support for the baking facilitator (you do not need to have experience of baking and will not be required to demonstrate any baking skills).
• Ensure location risk assessments are reviewed and up to date (or completed for new locations).
• Follow up with students who have expressed an interest in sharing the story of their programme experience.
• Support with the integration of a new CRM

Personal Specification

Essential experience & skills

• Experience coordinating programmes, preferably in a charity or social enterprise setting.
• Strong organisational and project management skills, with the ability to independently plan, prioritise and manage multiple tasks efficiently.
• Experience working collaboratively with diverse teams, including facilitators and volunteers.
• Confident in handling referrals, assessments and safeguarding processes.
• Able to collect, monitor, evaluate and report on key data & metrics.
• Excellent communication skills, both written and verbal, for liaising with participants, partners, volunteers, and team members.
• Able to work both collaboratively and independently.
• Awareness of safeguarding principles - ability to identify and escalate concerns appropriately.
• Comfortable using IT tools and CRM systems for administration and record-keeping.
• Experience of keeping to professional boundaries. 

Desirable experience and skills 

• Understanding of trauma-informed and person-centred approaches, ideally with experience working with vulnerable women or survivors of abuse and displacement.
• Lived past experience of abuse, exploitation and/or displacement

Personal attributes

• Commitment to Bramber Bakehouse’s mission, vision, values and theory of change.
• Flexible and adaptable, comfortable working in a small charity environment where roles and processes are evolving.
• Self-motivated with the ability to work independently and take initiative.
• Collaborative team player, contributing positively and supporting others as needed.
• Resilient and calm under pressure, with a strong problem-solving mindset.
• Warm, empathetic and approachable, with a genuine commitment to supporting and empowering women.
• Willingness to attend in-person meetings and events at the Eastbourne office.
• Female* 

*Due to the sensitive nature of our programmes, we only accept female applications for all roles directly supporting female survivors. 

All roles directly supporting women survivors will require a DBS check and mandatory safeguarding training prior to the role commencing.

No baking skills required — confident in supporting facilitators without needing to deliver baking content.

A note of working in a small charity

Bramber Bakehouse is a small charity with a big heart. Like many grassroots organisations, we are still building systems and processes as we grow, learn and adapt. This means we are looking for someone who thrives in a flexible, evolving environment.

You’ll need to be comfortable wearing many hats, contributing to collaborative thinking and stepping in to support others when needed. If you enjoy a mixture of autonomy, teamwork and being part of a hands-on, learning-focused culture, we’d love to work with you.

The Holly Lodge Centre is a small charity in the heart of Richmond Park with a mission to ensure outdoor education is accessible for all. We are small but mighty, last year providing nature and heritage based education sessions, for over 7,500 learners. We specialise in delivering workshops for school groups of children and those with special educational needs and disabilities. We also welcome adult disability gorups, the elderly, and community groups.

We are looking for an experienced administrator to join our small, friendly team, and help to streamline and manage a range of processes, key to the efficient running of the charity and our activities.

Due to the nature of our work all roles are based on-site in our beautiful location in Richmond Park. The part time role can be spread across 4 days with optimal hours being 9:30am-2:30pm.

Key responsibilities include:

• Being one of the first points of contact for communication to the charity and supporting the management of school/group bookings
• Creating quotes, invoices and supporting financial administration processes
• Managing administration around individual donations
• Co-ordinating and stocktaking centre supplies
• Deputising for Centre Managers at meetings
• Supporting Volunteer recruitment, administration, training and events
• Supporting marketing and communications
• Supporting fundraising events

Group Senior HR Advisor

Location: Trigate Business Centre, Oldbury B68

Hours: 28-hours per week (4 days) hybrid working

Salary £45,000 per annum (£36,000 per annum pro rata)

Are you interested in a Group Senior HR Advisor position where you have the chance to make your mark with an employer who isn’t afraid to let people try new things, and to innovate? This could be the ideal opportunity to move to a business specialising in housing, care and support for people with visual impairments, and other specialist needs.

As an inclusive, forward-thinking business, we take pride in our approach in investing in our people and are looking for a highly competent and motivated Senior HR Advisor to join us. From our recent staff survey, our staff have told us that they are really engaged and feel proud to work for us and the people we support.

This business is keen to recruit someone who wants to excel in their role and play a key part in our People Strategy. Now is a particularly exciting time to join us as we have an ambitious but realistic plan for further business development and growth.

As the Group Senior HR Advisor, you will:

• Be responsible for a case management of ER cases as well as provide day to day advice to managers.
• Develop excellent working relationships with managers and help empower them to become great people managers.
• Provide risk-based advice, guidance and coaching to managers on following best practice, policies and procedures.
• Play a lead role in managing key HR projects, business change projects such as restructures, through to supporting on the implementation of organisation wide people initiatives, such as wellbeing projects. This will include undertaking relevant research, and making proposals and recommendations that will enable effective and progressive change in our culture and ways of working.
• Need to have a full UK Driving Licence and use of a car for business purposes.
• Need to be able to apply for enhanced DBS clearance.
• Need to provide evidence of your Right to Work in the UK.

New Outlook Housing Association and Vision Homes Association are well-respected organisations and have joined forces in supporting and caring for people with visual impairment and complex needs.

We are proud of the work we do for the people we support, so if you can help us build on our successes, enjoy being part of a small team, and have a positive outlook, then we would like to hear from you.

The role is hybrid and based in Oldbury, with typically two days in the office and two at home. We operate from a modern well-furnished office, and apply a flexible approach to working patterns to ensure a better work-life balance for staff. 

Benefits:

23 days Annual Leave (After your second year of service one additional day, subject to a maximum of five additional days) + 8 Bank Holidays

Employer pension contribution

Staff discount scheme

Employee Assistance Programme

Birthday leave

Long service awards

About Us:

Vision Homes has been providing support to vulnerable adults for over 30 years, specialising in providing support to people with complex needs. VHA is a charity, registered with the Charity Commission and its care provision is regulated by Care Quality Commission.

New Outlook has been providing services to visually impaired people for over 170 years. Starting out in 1846 as part of the Birmingham Royal Institution for the Blind (BRIB), becoming a standalone housing association in 1997.  Since then, New Outlook Housing Association (NOHA) has gone through several changes to become the organisation it is today.

How to Apply:

For more information and Job Description please visit our website for contact details.

Please apply by sending your CV and a covering letter to us stating ‘what qualities and experience you can bring to the role’.

Closing Date: 11/07/25. Please note, we are actively reviewing applications and may close this advert early if a successful candidate is found.

Interviews:  Telephone interviews will take place on 17/07/25 & 18/07/25.

If successful, a follow-up in-person interview will be arranged on 23/07/25 or 28/07/25 at our Head Offices in Oldbury. 

Vision Homes Association and New Outlook Housing Association are Equal Opportunity Employers

No agencies.

Day Care Officer – Day Care Centres 

Age UK Camden Day Care Centres are looking to recruit a Day Care Officer to cover  20 hours a week in shifts (4 x 5 hours) across our two Day Care Centres. 

There is a need to be flexible to be able to cover all days Monday to Friday and days are subject to change based on the rota. 

We are also looking to recruit a Day Care Officer on a 25 hour week for maternity cover on a fixed term contract starting on the 1st September 2025 for 39 weeks. 

Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events. We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs. 

The successful candidates will: 

• Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users 

• Act as a key worker for individual clients

• Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests. 

Salary: Starting at SCP 4 £25,209.19 pa incl. London Weighting for 35 hpw - pro rata for part time which is £14,405.25 for 20 hours per week and £18,006.56 pa for a 25 hour week) 

(Staff work across both centres so need to be able to travel to Kings Cross and Hampstead.  Shifts range in times across the day and you must be able to work all the various shifts) 

Contract Type: Permanent 

Closing date: Monday 21st July 2025 - 5pm 

Interview date: TBC 

To Apply and for more information please click on the link below: 

Job Openings 

Please state on your application which role/s you are interested in. 

As part of the application process you will be asked to submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.