Supporter database officer jobs in London, greater london
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two and a half years, tens of thousands of new supporters have joined MAP, driving significant growth in income across individuals, trusts, foundations, and corporate partners. As we work to sustain this support — and with an ambition to become a £50m organisation by 2028 — high‑quality data and robust supporter operations are essential to our success.
The Supporter Database Manager plays a critical role in ensuring our supporter data is accurate, reliable, and fit for purpose. Managing the day‑to‑day operation of MAP’s supporter database, you’ll lead a small, specialist team and work closely with colleagues across Fundraising, Finance, Campaigns, and Digital, Data and Technology (DDT) to ensure income is processed correctly, data standards are upheld, and our systems support effective fundraising, campaigning and supporter care.
MAP is currently embedding a new CRM (Microsoft Dynamics 365). While CRM system ownership sits within the DDT team, this role will be central to ensuring the database works for users, data quality remains high, and operational processes are continuously improved.
If you’re an experienced database professional with strong people skills, high attention to detail and a commitment to MAP’s mission and values, we’d love to hear from you.
What is the role about?
Lead on ensuring MAP’s supporter data can be trusted and used with confidence across the organisation. You’ll oversee data quality, imports, integrations, and financial reconciliation, while managing and developing a small team responsible for the smooth running of supporter database operations. Your work will directly support fundraising and campaigning performance, supporter experience, and organisational decision-making.
A full description of responsibilities can be found in the job description.
About You
This role is ideal for an experienced supporter or customer database professional — or a CRM specialist ready to step into a management role — who enjoys combining hands‑on operational work with team leadership. You’ll be detail-focused, collaborative, and confident working across systems, suppliers and teams.
You’ll be motivated by improving processes, strengthening data quality and enabling colleagues to deliver outstanding experiences for supporters, all while contributing to MAP’s work to protect the health and dignity of Palestinians living under occupation and as refugees.
We encourage applications from candidates who may not meet every requirement, but who have the potential to develop into the role.
RECRUITMENT PROCESS
How to Apply
Please submit your CV before the deadline of 8:00 am GMT on 20th May 2026.
First interviews: w/c 26th May 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Grants and Information Officer
Professionals Aid Guild
At the Professionals Aid Guild, we are a non-profession-specific charity dedicated to improving lives and relieving poverty among professionals and graduates across the UK. We support individuals facing challenges such as redundancy, illness, disability, family breakdown, and financial hardship in retirement.
This is an exciting period of growth and development for the charity, offering the successful candidate a real opportunity to contribute to meaningful work and drive positive change.
Each year, we support hundreds of individuals through direct grants covering essential living costs, further and children’s education, household items, furniture, and critical repairs. These grants often have a life-changing impact. Alongside this, we collaborate with a wide network of organisations and professional bodies to provide more holistic and sustainable support.
Could you be part of our small, dedicated team making a big difference?
About the Role
As Grants and Information Officer, you will play a central role in delivering our services. You will manage grant applications from initial assessment through to decision and award, contribute to committee processes, and support the wider operations of the charity.
Key Details
- Reporting to: CEO
- Hours: Part-time (21 hours per week)
- Working pattern: Flexible and hybrid working available (minimum one day per week in the office, typically Thursday)
- Salary: £28,000 – £31,500 FTE
Benefits
- 25 days annual leave (pro rata), plus bank holidays and Christmas closure
- Additional annual leave after three years’ service (up to 5 extra days)
- Employee Assistance Programme
- Flexible and hybrid working options
- Training and equipment provided
Key Responsibilities
Casework
- Manage applications from initial assessment through to committee review
- Liaise with beneficiaries and maintain accurate, confidential records
- Prepare agendas and take minutes for committee meetings
- Signpost applicants to other appropriate sources of support
Finance
- Administer grants within agreed limits
- Arrange payments to beneficiaries and service providers
- Support audit processes
Grants Management System
- Maintain and update the grants database (Benefactor)
- Produce reports and review system content as required
Administration & Resources
- Update and maintain internal resources, including application forms, guidance, and standard communications
- Support website content updates
- Maintain standard operating procedures
- Provide general office administration support
Additional Duties
- Attend and support the AGM and other organisational meetings
- Represent the charity externally when required
- Support the CEO with fundraising strategy and policy development
- Undertake other duties as required in a small team environment
About You
You will be:
- Educated to degree level
- Proficient in Microsoft Office
- Experienced in working with databases and updating websites
- Familiar with fundraising applications and/or the charity sector (ideally benevolent funds or welfare services)
- Knowledgeable about the UK statutory benefits system
- Familiar with accounting software such as Xero or Dext (desirable)
- Highly organised, with the ability to prioritise a varied workload
- Adaptable and comfortable working in a small team
- An excellent communicator, both written and verbal
- A collaborative team player with strong interpersonal skills
- Confident in problem-solving and decision-making
- Sympathetic to the charity’s mission and values
How to Apply
Please submit your CV along with a supporting statement outlining how you meet the requirements for the role.
�� Closing date: 26 May 2026
Applications will be reviewed on a rolling basis, and the vacancy may close early.
�� Interview date: Monday 15 June 2026
Please ensure availability on this date.
The Professionals Aid Guild (PAG) works towards the relief of poverty and access to education for professional graduates and their families.
The client requests no contact from agencies or media sales.
We are wanting to recruit a motivated and experienced support and recovery worker to support homeless and vulnerable guests at our daily drop-in, and in Hope House - our 4 bed supported house
Responsibilities
Our support workers both work with guests in both Drop-in and in Hope House, but each takes a lead responsibility in one or the other of these projects. This post holder leads on the housing management responsibilities for Hope House.
Drop-in responsibilities :
· Welcome and assess first time guests, identifying priority needs.
· Signpost and support guests to access key statutory and voluntary services, especially housing, benefits, homelessness services etc
· Provide practical support and advice to guests , for example with helping with forms, bill enquiries, budgeting .
Hope House responsibilities
- Vet the suitability of potential residents and support them with their transition in/out of Hope House
· Hold weekly individual support sessions with residents
· Ensure tailored support plans (using Homeless Outcomes Star) are in place for each resident
· Identify “next step” housing options for residents and work with the residents to access these.
Oversee the safe and efficient running of Hope House, taking into account any relevant Supported Housing/ HMO specific requirements.
1. Please note all candidates will need to demonstrate current Eligibility to Work in the UK – British passport/Birth certificate or visa. We are unable to accept sponsorship applications
2.Please see our website for more information about this opportunity
We are a local charity based in Redhill providing practical solutions and emotional support to the homeless, vulnerable and isolated of East Surrey.


Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
The Senior Media and PR Officer will undertake communication projects to support all areas of the charity to raise awareness and understanding of Independent Age, to secure policy change to tackle poverty in later life, and to drive potential supporters to our activities.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role supports the charity’s media and PR programme, helping to secure positive coverage and strengthen its reputation through proactive and reactive communications. It will contribute to the organisation’s ambition by increasing awareness, influence, and engagement with key audiences across traditional and digital media channels.
Working within the media communications team, the post-holder will lead on media planning and PR projects, identifying opportunities for both short-term campaigns (such as report launches) and longer-term storytelling by spotting future hooks and moments to promote key messages and calls to action. The role will also support wider team strategy development and contribute to a busy and responsive press office.
You should have experience in media relations and press office activity, including drafting high-quality media materials such as press releases, statements, op-eds and thought leadership content. You will also need strong judgement to respond to enquiries, manage reputational issues in real time, build relationships with journalists and outlets across the UK nations, and monitor, evaluate and report on media coverage.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing Date: Monday 11 May 2026, 11:59pm
Interview Dates: Tuesday 19th and Wednesday 20th May via Microsoft Teams
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our finance and administrative functions.
Disability Law Service is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To support the financial and administrative operations of Disability Law Service, ensuring accurate financial management and efficient day-to-day organisational support.
You will manage bookkeeping, legal aid billing, financial records, and general administrative processes, supporting the smooth running of organisational systems and compliance requirements.
Key responsibilities
-
Manage bookkeeping, invoices, payments, and reconciliations
-
Take responsibility for billing processes and financial records
-
Prepare month-end adjustments (including accruals and prepayments)
-
Maintain accurate financial systems in line with charity and legal aid requirements
-
Support audit and compliance processes
-
Provide general administrative support
-
Use finance and office systems accurately and efficiently
What we offer
-
Opportunities to develop experience in finance, administration, and legal processes within a charitable setting
-
A supportive and inclusive working environment within a committed and experienced team
-
A varied role where your work directly supports access to justice for Deaf and Disabled people.
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have fully read the Job Description and Person Specification before applying.
Please let us know if your require the application materials in an alternative format, or any reasonable adjustments to apply.
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
The high value and campaign department at Breast Cancer Now are an ambitious team of relationship fundraisers that are committed to delivering significant growth over the next five years. Charitable trust grant-funding has a key role to play in this, with our particular focus on securing long-term committed funding for the organisation.
Our existing portfolio of charitable trust and foundation supporters includes a number of high-profile and high-value partnerships, in some cases held over decades.
We’re now seeking to increase, diversify, and drive our trusts fundraising programme to the next level. The trusts and statutory manager role will achieve this by growing our small to mid-value portfolios – significantly uplifting our conversion of supporters up to the five-figure level. Working across our organisation, you’ll create compelling propositions to secure new supporters; and deliver engaging impact communications to sustain new and existing supporters and inspire committed giving over the long-term.
Now is an exciting time to be joining our team, with a new organisational strategy recently launched, new leadership, and powerful progress being delivered for people facing breast cancer; meaning we have lots of opportunity to engage with new prospects and existing supporters.
About you
We’re looking for someone with a passion for making a positive impact through
relationship fundraising – and experience of success in grant fundraising in the small to mid-value area. A skilled multi-tasker, you’ll be adept in managing a high volume of prospects, applying gold-standard relationship principles consistently across your pipeline.
You’ll be responsible for our small to mid-value portfolios and for growing the cumulative value of these. You’ll build a wide knowledge base and strong understanding of our important work to effectively engage with new, potential and existing supporters. With experience in taking a proactive approach, you’ll be equipped to regularly manage multiple tasks including new supporter approaches; thanking and stewardship journeys; and gift administration tasks.
You’ll be motivated to play a supportive role in our wider department fundraising goals while thriving in a team setting.
Job description and benefits
Please download the job description and our attractive benefits package.
Location, hybrid working and salary range
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£40,000 to £42,000 per annum (London based)
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date: Wednesday 13 May 2026 9am
Interview date: Wednesday 20 May & Friday 22 May 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.
Our UK office is seeking a highly motivated and detail-oriented Senior Data & Insights Officer to lead on the day-to-day maintenance and utilisation of our data management platform, Microsoft Dynamics 365, with a particular focus on the Customer Relationship Management (CRM) module. This role is pivotal to supporting a culture of data-driven decision-making across Amref UK, ensuring the integrity and strategic use of our data to enable strategic growth in supporter engagement, retention and income generation.
The Senior Data & Insights Officer will be a key point of contact for colleagues across the organisation, playing an instrumental role in supporting how we gather, manage and utilise data at Amref UK. They will be critical in providing expertise and establishing new ways of working across key Amref UK teams, including Supporter Engagement, Programmes & Strategic Partnerships, Finance, Operations and Senior Management. The postholder will be the organisational expert in Microsoft Dynamics working with senior leaders, Amref HQ ICT, Amref’s global Fundraising Development team (F&D) and third-party vendors to develop, implement and integrate processes and reporting tools that aid analysis and insight. They will work with HQ ICT to deliver improved functionality and system upgrades while maintaining data integrity and compliance requirements. Experience in relational database design and familiarity with marketing tools such as Google Analytics would also be an advantage.
To be successful in this role, the post holder will need to be a team player who brings a combination of technical expertise, communication skills and business change experience.
To apply, please read the job description and submit a CV and cover letter (maximum of 2 pages each) demonstrating your interest in and suitability for the role. Applications must be submitted by 5pm BST on Monday 18th May 2026. Virtual first round interviews will take place the week commencing 25th May 2026. In-person second round interviews will take place in London on Tuesday 2nd June 2026.
Unfortunately, Amref UK is not able to support UK work permit sponsorship for this role, so all candidates must already hold UK Right to Work status.
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.
This role will support the Database Manager in overseeing and enhancing Sarcoma UK’s Raiser’s Edge NXT database to ensure it supports strategic fundraising, data-driven decision-making, and organisational growth. This senior role balances day-to-day database operations with a focus on innovation, integration of new technologies, and the delivery of advanced reporting and insights that align with Sarcoma UK’s strategic objectives. The Senior Database Officer also plays a key role in staff upskilling and future-proofing the charity’s data systems.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Promise:
Everything we do is shaped by the people affected by sarcoma.
Our work is guided by five commitments:
- We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
- We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
- We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
- We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
- We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.
Duties and key responsibilities
Database Administration (Raiser’s Edge NXT)
- Manage, maintain and optimise constituent and gift data on Raiser’s Edge NXT to ensure accuracy and compliance.
- Support the Database Officer with processing incoming donations from online giving platforms including JustGiving and Fundraise Up to ensure accurate integration and reconciliation.
- Support the Database Officer with monthly reconciliations between Raiser’s Edge NXT and the income spreadsheet.
- Work with the Database Manager to develop and manage Omatic Cloud automated processes for importing constituent and gift data from external fundraising platforms.
- Support the Database Manager in designing and monitoring database KPIs.
- Lead data cleansing and housekeeping projects including data retention, consent and Gift Aid reviews identifying areas for improvement and implementation of best practice in collaboration with the Database Manager and Database Officer.
- Support fundraising stewardship through event management, automated workflows and mailing list coordination.
- Process and record Gift Aid declarations in accordance with HMRC guidelines.
- Maintain high standards of data quality, GDPR compliance and robust data controls.
- Administer user access and database security settings in line with internal policies and GDPR.
Data Reporting and Insights
- Build sophisticated donor segmentation, pipelines and automated journeys to improve donor retention and engagement.
- Deliver tailored reports, interactive dashboards and insights to support strategic decision-making.
Staff Training and Support
- Provide tailored team training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of Raiser’s Edge NXT.
- Manage data-related enquiries and provide timely support.
Cross Function Collaboration
- Work closely with the Database Officer to align on day-to-day data processing and support.
- Partner with the Finance Team on reconciliation and reporting.
- Collaborate with Fundraising, Communications, and Support Services teams to provide strategic database insights and technical guidance.
Other
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
We are looking for a collaborative, proactive problem solver to step into the newly created role of Finance & Executive Support Officer.
This is a varied and crucial role which supports the organisation to work as effectively as possible. Working closely with the Finance Manager, SLT, Board and across the organisation at all levels, it provides a fantastic opportunity for the postholder to develop a broad range of skills and gain a deep understanding of how the organisation works.
The postholder will spend about 3 days/week focussed on financial tasks including payment processing, month end, income processing and supporting the setup and rollout of new features in our finance system, and the rest of their time on governance, executive support & administration tasks to support the charity to operate effectively.
We are looking for a great communicator with experience of key finance processes, who thrives in a busy role and is able to balance and prioritise competing demands on their time (with support to do this).
We know that the role is broad and we don’t expect candidates to have direct experience in every aspect of the job description, so we welcome applications from those who meet some requirements and feel that they have the skills and approach to meet others.
Join us and together we'll fight for a world where ovarian cancer doesn’t limit life.
The role
This is a full-time (35 hours per week), permanent position.
The role is office-based at 10–18 Union Street, London, SE1 1SZ, with a requirement to attend the office at least two days per week on non-consecutive days (for example, Tuesday and Thursday).
How to apply
Click ‘Apply’ to view the full job description and complete your application.
As part of the application process, you will be asked to submit your CV and answer the following two questions (maximum 250 words per answer):
- This role engages with colleagues and trustees at all levels – what is your experience of working with senior stakeholders, and what do you pay particular attention to when communicating with them?
- Tell us about a time that you identified something that could be improved, and proactively made that change?
You will also be asked to complete an equalities monitoring form (details included in the recruitment pack).
Key dates
- Closing date: 23:59 on Sunday 10 May 2026
- Interviews: Week commencing 18 May 2026
Additional information
We appreciate that candidates may use AI tools to refine their applications. However, we encourage you to ensure your application remains a true and authentic reflection of your skills, experience, and personality. Excessive reliance on AI-generated content may impact your ability to stand out and may be discussed during the interview process.
The client requests no contact from agencies or media sales.
About SolarAid
Following a record year of fundraising, we are now investing in our data capability and are recruiting a Database Officer to take ownership of our CRM and supporter data.
SolarAid is an international charity working to ensure access to clean, safe solar lighting across sub-Saharan Africa. Our work delivers immediate benefits for families while protecting the planet.
About the role
You will lead the management, governance and development of our Salesforce CRM, ensuring that fundraising and engagement activity is underpinned by high-quality, reliable data.
This role combines:
● Hands-on CRM management
● Data governance and compliance
● Systems and integration oversight
● Insight and reporting for fundraising teams
Key responsibilities
● Maintain and improve data quality, accuracy and consistency
● Lead data governance and GDPR compliance
● Oversee data flows and integrations across systems
● Deliver reporting, segmentation and insight
● Support colleagues to use data effectively
● Manage relationships with external CRM specialists
Person specification
Essential
● Experience using Salesforce (ideally NPSP) or similar CRM
● Strong experience managing data quality and integrity
● Experience with data governance and compliance (GDPR)
● Experience producing reports and insights for fundraising or engagement
● Ability to work with both technical and non-technical stakeholders
Desirable
● Experience working with external CRM/data partners
● Experience supporting finance processes (e.g. income reconciliation)
● Experience training or supporting colleagues
● Knowledge of data protection law
The client requests no contact from agencies or media sales.
We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.
This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.
We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.
This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
We are looking for an experienced professional with a blend of communications and media experience who can push forward a union-led strategic communications agenda, and who can also enhance the ITF’s position in the media as the global voice of transport workers. This hands-on role will span communications and media work across the ITF.
You will be part of a team delivering solidarity and support to local, national and global disputes, building communications that reinforce the critical role of transport workers around the world, developing strategies to support union-led policies on everything from health and safety to sustainability, and raising the volume on the global struggle to advance the rights of transport workers everywhere.
Working as part of a multi-disciplinary team, this role will work collaboratively to implement communications strategies for the ITF’s industrial work programmes and their priority campaigns. The role will include targeting diverse audiences including transport workers, employers, media, policy makers and political leaders. The role will also play a crucial role in ensuring that industrial priorities and issues are reflected and integrated in organisation-wide communications.
The Communications and Press Officer will lead on the implementation of the ITF’s global media strategy: the role is pivotal to securing media coverage that raises awareness of the work and priorities of the ITF internationally, across broadcast, print, online media and trade press, while also monitoring the media coverage we gain, evaluating impact and providing insights to help shape future media work.
The role will also be central to developing communications content across the ITF’s industrial sections, from website news stories to in-depth reports and communications support for ITF conferences, meetings and other events: you will need to be able to develop expert knowledge of policy and industrial issues facing transport workers, and effectively interpret and analyse issues and challenges and translate them into compelling and engaging communications outputs.
We are looking for someone who is able to develop, manage and maintain strong relationships and operate in a politically charged environment, someone who has a growth mindset, thinks globally, works with a relational approach, is receptive to feedback, actively values diversity, and who acts with integrity and transparency.
If you’re driven to improve the lives and livelihoods of workers through undertaking innovative and bold communications work, we invite you to apply.
About the team
The role of the ITF Communications Team is to elevate our work on global issues and drive collective action to improve the rights of all transport workers.
The Communications Department leads strategic thinking around communications across the ITF’s industrial sections, global regions and key areas of focus, including women and young transport workers, sustainability, health and safety, the future of work and supply chain accountability. The scope is vast.
You’ll join a team committed to using its skills and knowledge to push the envelope for worker and people-driven change ― working to advance the ITF’s current strategic directions:
- To grow and activate our membership.
- To position the ITF at the forefront of innovative campaigning.
- To influence global and regional policy.
The team sets and delivers strategic communications, setting the creative and strategic vision for digital engagement, content production, design, branding, media relations and building stronger networks and collaboration with our affiliated unions.
This position is based at our London headquarters, though we warmly welcome applications from candidates who would prefer to work from one of the ITF's regional offices around the world; in such cases, salary and benefits will be aligned with the relevant regional office location.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Salary: £29,000 - £34,000
Contract: Temporary (up to 4 months)
Location: London – Hybrid working
Closing date: ASAP
We have a great opportunity for a Database Officer reporting to a Senior Data Lead, working for a nationally recognised youth charity.
As Database Officer, you will be responsible for supporting the day to day management, maintenance and development of the charity’s CRM and organisational databases, with a strong emphasis on Microsoft Dynamics. Working closely with teams across fundraising, finance and central services, you will ensure that data is accurate, well structured and fit for purpose.
You will support data imports and exports, troubleshoot user issues, help configure entities, workflows and reports within Dynamics, and assist with data cleansing and quality checks.
To be successful as the Database Officer you will need:
- Strong experience using Microsoft Dynamics
- Experience working with databases or CRM systems
- Excellent attention to detail and problem solving skills
If you would like to discuss this role with us please contact us and quote the reference 2932AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.
This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.
About us
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.
Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.
We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received.
We look forward to hearing from you!
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Mind in Croydon is seeking a motivated, empathetic and person-centred Mental Health Personal Independence Co-ordinator (MHPIC) to support adults experiencing mental health challenges to live independently and access the resources and services they need within their local communities. The MHPIC will work as part of a multi-disciplinary team (MDT) within the Integrated Neighbourhood Team (INT) framework. You will provide one-to-one support to individuals, helping them develop Personal Recovery Plans and Action Plans using Open Dialogue approaches, navigate local services, and build confidence and autonomy. The role involves community-based support, home visits, and liaison with carers, families, and a range of health, council, and voluntary sector professionals. You will act as a named keyworker, supporting individuals over a defined period to achieve their recovery goals and improve their mental health and wellbeing.
If you are committed to recovery-focused, person-centred care and want to make a tangible difference in the lives of people in Croydon, we would welcome your application.
Salary: £30,117 per annum
Terms: Fixed term until 31st July 2027 (with potential to extend)
Hours Full time, 36 hours a week (including occasional evening and weekend work as required)
Reports to: Mental Health Personal Independence Co-ordinator Manager
Based at: Mind in Croydon Fairfield House
10 Altyre Road, East Croydon, CR0 5LA
Flexible working with regular presence across our premises and community sites across the borough of Croydon.
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 page , outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
