More than three million people in the UK are estimated to have osteoporosis. The impact on their lives is huge. It has been calculated that every minute, someone in the UK suffers a broken bone through a fragility fracture. As the only UK charity dedicated to ending the pain and suffering caused by osteoporosis, the Royal Osteoporosis Society has been making a real difference to people living with osteoporosis for more than 30 years. We help the nation look after its bones and appreciate the importance of bone health for everybody. For those who develop osteoporosis, we are here to help them live well.  With our recently acquired Royal title and new strategy, we want to deliver a step change in our reach across the country.

In common with other charities, the impact of the Covid-19 downturn has been challenging. However, we have taken swift action to address the current challenges and are confident that the charity now has the resilience and resources necessary to grow and develop through any future uncertainty.  This has included successfully bidding for Government investment in our services, while widening our reach into new funding partnerships.

In new role of Head of Supporter Engagement, you will report to the Director of Development as part of the charity’s Leadership Team. Key responsibilities will include:

• Leading, inspiring, and managing the Membership & Supporter Engagement team
• Bringing a strategic and holistic approach to how we engage with our members, volunteers, and wider supporters, ensuring they enjoy an excellent experience and are inspired to develop and diversify their support for the charity
• Planning and delivering fundraising activity across Individual Giving, Legacies, Trust, Community and Events income streams, working alongside the Head of Corporate & Partnerships to ensure a joined-up approach to fundraising
• Identifying and developing potential new fundraising and income streams for the charity
• Taking responsibility for our Membership income, working with expert colleagues across the charity to ensure that we provide a compelling proposition to potential members
• Deputising for the Director of Development when required

To succeed, you will need a strong background in fundraising, particularly individual and community-based giving. You will be an effective champion for the difference we can make to people’s lives, inspiring your team and our supporters. Innovative and progressive, you will modernise the ways we engage with supporters, working across the charity to understand our different audiences and bringing a strategic approach to how we can encourage their journey to supporting us. 

This is a great opportunity to be part of an exciting new chapter at the Royal Osteoporosis Society, under a new leadership team, as we emerge from a period of restructuring and seek to scale up our impact nationally.  If you want a role with strategic oversight of all supporter engagement and a brief to modernise, innovate, transform, and make an impact, this is the post for you.

Our offices are currently based outside Bath, but we may seek to move to a more central position in Bristol or Bath over the next 12-24 months. We have a very flexible approach and this post can be based remotely although we would expect a weekly visit to the office in normal circumstances.

For a recruitment pack with further information, please contact James Stephens at Morgan Law Executive Recruitment. The Closing Date will be 11pm on Tuesday 1st September.

Do you want to play a key role in an organisation which stands up for children? Then join us as Creative Development Manager. In our newly formed agile marketing model, you are pivotal in shaping the creative direction of our mass marketing and alongside the Director of Brand and Creative, maintaining the highest level of creative excellence through innovative and brand inspiring assets.

Save the Children exists to help every child reach their full potential. In more than 100 countries including the UK, we make sure children stay safe, healthy and keep learning. We find new ways to reach children who need us most, no matter where they're growing up. For a century, we've stood up for children's rights and made sure their voices are heard. Together with children, supporters and partners, we're determined to help every child become who they want to be.

The role sits in the Brand and Creative team in the Fundraising and Marketing Division, and our purpose is to inspire, motivate and mobilise both existing and new supporters, to create positive change for children. Day to day you will be responsible for the overall creative output of our new marketing squads, both as generating and developing ideas and shaping creative output from agencies and our internal Creative team. In addition, you will:

• Review and analyse the success of our content output with the Director of Brand and Creative, applying these evaluation insights in the development of our future creative proposals

• Define emerging trends both at home and abroad and test fresh approaches to ensure our brand remains culturally relevant

• Proactively seek new creative partners, build and maintain relationships with prospective agencies, new artists and freelance talent

• Foster a culture of creativity and innovation within the team

To be successful you will have demonstrable success delivering creative concepts to a client brief with a sound understanding of how audience profiles influence communications products. Strong presentation skills and the ability to ‘pitch' creative ideas are also essential, as is demonstrable knowledge of offline and digital platforms. In addition, you will have:

• Experience of creating content that can be successfully used for purposes of Fundraising, PR or news media exposure

• Exceptional communications skills both written and verbal with the ability to work collaboratively and inspire a team behind an idea or campaign.

• An understanding of customer experience mapping and experience creating content across a broad range of audience touchpoints 

• Experience visualising and presenting creative concepts, particularly storyboarding or scriptwriting.

• Solid knowledge of the ethical issues facing those who create visual content and experience of dealing with those issues in real world situations

• Experience working with audience insight to create relevant, distinctive communications across a broad range of platforms. 

• Experience art directing photography and video shoots 

• Excellent stakeholder management skills, including the ability to inspire and mobilise people from diverse business areas, to deliver a coherent strategy meeting multiple objectives

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

If you share our belief in the power of children, join the fight. It takes relentless determination, creativity and a real commitment to real change. Because every child should be able to make their mark on their world, and help to build a better future. We look forward to hearing from you.

To apply please visit our website.

Closing date: 23rd August 2020

RNRMC is looking to recruit a Support and Partnerships Manager to join its Grants team.

RNRMC, with our many partners, strives to provide assistance to serving and former sailors and marines and their families, with the aim of ensuring they feel valued and supported, throughout their lives. We support the serving community through improvements to working environments, efficiency, morale, welfare, sport and adventurous training, and veterans and families through a wide range of services and partnerships. We collaborate across the military sector and wider, ensuring our funds deliver the outcomes our beneficiaries need.

This role is pivotal in delivering a smooth grants application process in support of benevolence work. Liaising closely with external organisations and key partners, you will ensure that funding is distributed fairly and to best purpose, in accordance with our funding model. Engaging directly with beneficiaries through our support line and using your welfare experience, you will be able to assist those in need and give guidance and direction to applicants. With your evaluation and reporting skills, you will be able to demonstrate impact with the help of our Blackbaud grant-management system.

If you are a caring individual, a team player and effective line manager with a strong welfare background, we would like to hear from you. A proven ability to develop strong relationships together with efficient and accurate administrative skills are required to fulfil this important role.

Please note this role requires DBS checks and some travel.

Please send your completed CV and covering letter, detailing the reasons why you wish to apply for the role, demonstrating how you meet the requirements of the person specification and what qualifications you have to support it.

For an informal discussion about this role, please get in touch with Mandy Lindley, Director of Funding and Relationships or visit our website for more information about our charity.

We're looking for an Operational Support Manager to join our enthusiastic and dedicated team to lead in providing our Member Agenies with direct support and in particular to help build their confidence, capacity and capability to provide online/digital counselling and support.

Main responsibilities will be in the following areas:

• Providing operational support to Member Agencies including developing relevant policies and procedures
• Supporting agencies to achieve compliance with national service standards
• Supporting standardised data mpnitoring across services
• Attending relevant working groups and forums

Person specification:

• You will need to demonstrate commitment to TST's ethos, mission and values
• Have excellent organisational skills and IT competencies
• Be able to work independently and learn new things quickly
• Be an effective communicator
• Be flexible in your approach to team and project work

The post could be considered as a full-time role for one individual meeting all competencies.  Alternatively we would consider a job share.

Work experience, particularly in an operations-focussed role in the specialist sexual violence voluntary sector or general voluntary sector will be regarded as relevant and important as much as education or specific qualifications.

Working closely with our Campaigns Co-ordinators and Fundraising Manager (Trusts & Major Donors), you will be responsible for the recruitment, retention, and engagement of supporters, and fundraising from these individuals.

A skilled communicator and natural relationship builder, the ideal candidate will have experience of developing supporter journeys which integrate campaigning, fundraising and engagement; ensuring that supporter data is held responsibly and used appropriately; and maximising income through regular giving, appeals and digital channels.

CAAT aims to work without hierarchy. We operate a pay parity policy and all permanent members of staff are directors of the company. The organisation is run on the principles of collective management and peer support – collective management responsibilities take an average of seven hours per week. 

We can only accept applications which use our application form. CVs will not be considered.

CAAT is working towards a more equitable society and we encourage all applicants to complete the equal opportunities monitoring form. CAAT values diversity and is currently looking to recruit individuals from under-represented groups, in particular People of Colour. When shortlisting scoring shows that a group of candidates are as qualified to do the role as each other then the selection is narrowed by using positive action. The panel will then try to offer an interview to all candidates who identify as a person of colour from this group of candidates who were considered equally qualified.

Job Description

Campaign Against Arms Trade (CAAT) is a UK-wide non-charitable campaigning organisation, currently 70% funded by the donations of supporters. The Supporter Development Co-ordinator will work towards maximising this income and maintaining the organisation's long-term financial stability.

The post-holder will:

• Maximise donation income from CAAT's supporter base in line with CAAT's financial needs.

• Work with colleagues to develop and implement plans for the recruitment, retention and engagement of supporters.

• Develop strategies for utilising CAAT's supporter database (CiviCRM) as a fundraising tool.

• Provide income reports and analysis to staff and Steering Committee as appropriate.

The vast majority of supporter income is generated through new and existing supporters' cash donations and regular gifts. Other supporter income streams include: community fundraising, events, fundraising affinity schemes, and legacies.

Responsibilities will include:

1. Working with the Fundraising Manager (Trusts & Major Donors) to develop and implement the organisation's fundraising strategy

2. Working with colleagues to ensure that fundraising and campaigning messages and activities are fully integrated at a local and national campaigning level

3. Working with colleagues to develop materials for different stages of supporter journeys, and organising their distribution

4. Developing and maintaining supporter relationships to ensure increased and repeat donations as well as wider supporter involvement

5. Maximising income from regular giving mechanisms

6. Initiating, developing and maintaining good networks of contacts to support and facilitate fundraising work.

7. Working with colleagues to maximise income through CAAT’s online presence, e.g. through using social media, online advertising and petitions on external sites. This would also include testing new digital channels for recruiting supporters.

8. Working with colleagues to set priorities for the further development of the supporter database.

Duties will include (average 21 hours per week):

1. Producing and administering regular supporter appeals.

2. Administering regular and one-off donations and acknowledgments.

3. Being the first point of contact for donor enquiries and corresponding with supporters as appropriate.

4. Maintaining files and records to support fundraising work, including performance of appeals and ongoing records of donor relationships.

5. Ensuring CAAT supporter development complies with all applicable legal requirements and meets the highest ethical standard.

6. Managing and developing merchandise schemes such as CAAT’s greetings card programme.

7. Working with and managing volunteers with supporter development responsibilities.

8. Sharing the responsibility for opening and processing the post.

Organisational Role (average 7 hours per week):

With other staff, the post-holder will also:

1. Share responsibility for campaign planning and organisational strategy;

2. Share responsibility for collective policies, systems and skills-shares, where appropriate;

3. Be responsible for supervising volunteers or people on paid placements undertaking relevant areas of work;

4. Contribute to CAAT News (CAAT’s quarterly magazine), the CAAT website and other external communications where necessary;

5. Share the day-to-day running and administration of the CAAT office, which could include assisting with staff cover during holidays and other absences;

6. Review and support other staff, including participating in regular staff review meetings, as part of the collective management of CAAT.

An opportunity has arisen for an administrator with great customer service skills to join our busy Individual Giving Unit (IGU) as Supporter Data Processing Executive.

Plan International UK is a global children’s charity. We work to give every child the same chance in life. Our Individual Giving Unit recruits, retains and develops the support of individuals and households in the UK and is responsible for generating income from individuals through fulfilment of the sponsorship journey.

In this role, you will play a key role in the recording and maintaining of all supporter details, transactions and preferences in line with data governance rules. You’ll also be responsible for running all Direct Debit claim processes, recording and uploading all financial transactions for our supporters and generating thank you letters and other correspondence.  

You will need to have experience of working in an income processing or similar role and will ideally have some experience of a fundraising and financial regulatory environment. You’ll have strong Excel skills and will be comfortable working with databases.

With excellent organisational skills, you’ll be adept at prioritising your workload and working well under pressure. You will enjoy working in a flexible and supportive way with colleagues to ensure that our supporters are given a consistently great service.

Please click on the button below to apply

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We welcome applications from a diverse range of people, so that our workforce can be a good reflection of the world we live in and the children and communities we work with.

The deadline for applications is 9:00am on 20 August 2020.

Interviews are expected to take place in the week beginning 24 August.

Due to the nature of our work with children and young people, we follow rigorous child safeguarding policies and procedures in our recruitment process. As a result, some of our roles are subject to an Enhanced Disclosure by the Disclosure and Barring Service. A criminal record will not necessarily bar you from joining us as an employee or volunteer; this will depend on the circumstances of any offences.

We are seeking to appoint a Support Services Manager (Based in Deptford, London) to join our dedicated team!

Are you the experienced, flexible Support Services Manager we need?

This is an exciting opportunity to manage, develop and shape a high-quality team of staff and volunteers to deliver Stop Hate UK’s 24-Hour helplines and advocacy support services. The role also includes promoting and presenting the work of the Support Team and Stop Hate UK to a wide range of different agencies, services, multi-sector partnerships and communities. This will include the development and delivery of training to external bodies.

Are you ready for an exciting new challenge?

37 hrs. per week

Post type: Permanent

Salary: £33 916 per annum (inclusive of London Weighting)

An additional allowance is paid for participation in the Manager on Call Rota once the post holder is established in post

Closing date for this post is 9.00am on 25th August 2020.

Interviews likely to be held on 1st September 2020 by Zoom

This is the perfect job for someone who makes things happen and gets a kick out of seeing people's lives change. You'll further develop a successful project supporting seventy 16-21 yr olds with learning disabilities in Beds & N Herts. 

Please submit your CV which must be accompanied by a covering letter addressing the requirements of the role as detailed in the Job and Person Specifications. 

Working with schools, colleges, local authorities and employers, you will manage 2 PT hub co-ordinators and 2-3 PT assistants and will directly recruit, deploy, manage and support a team of 70 peer and adult volunteers. Together you and your team will support 70+ young people with special needs through a two year person-centred transition programme which works to help them move towards independence and adulthood, including work and next steps education.. Current hubs are in Luton, Bedfordand Stevenage.

You are an excellent organiser, team leader and communicator with a can do approach. You are great at forging relationships. You have experience of working with Special Needs and launching and developing projects.  A key part of the role will be developing stronger links with businesses and the wider community to create opportunities for young people with special needs. From experience you also know how to work sensitively and effectively with this group - and you have the drive and ability to provide leadership and a quality response to the challenge of futher developing this project as we emerge from lockdown, including virtual as well as face to face provision. 

Reporting directly to our Senior Projects Manager, you will be excited by the opportunities in a charity and a project needed more than ever. You will be determined to deliver successful outcomes for the young people we support. 

If you like things the way they’ve always been done, then this is not the role for you. But if you want to make a difference at YoungMinds as we launch our new strategy to reduce the number of young people reaching mental health crisis – then read on. We’re looking for an experienced Community or IG Manager to lead a team bringing together all our supporters across individuals, community, schools and challenge events to join our movement for change. You’ll be data and people driven with an obsession for the supporter experience, and want to make stuff happen NOW!

Supporter Engagement Manager
Location: Flexible – Cambridge, Norwich or Ipswich
Salary: Up to £35,000 per annum, pro-rata.
Full or Part-time

Are you looking to join an ambitious and skilled fundraising team, take on a new challenge in a well-established organisation with an excellent brand and make a difference to the lives of life-threatened children and young people, and their families?

We are recruiting for a new Supporter Engagement Manager role, who will have a primary focus to develop and lead a new team to support our strategy to put donors at the heart of everything we do, inspiring and motivating more people to connect and contribute to the work of EACH.

You will have a thorough understanding of direct and digital marketing, donor development and supporter care, via channels inclusive of online and offline newsletters, email, and Facebook, significant experience of managing and producing fundraising and marketing campaigns, experience of managing income and expenditure budgets and of reviewing and developing strategic plans. You will be comfortable leading change and encouraging new ways of working.

The post holder will make an active contribution to the overall Fundraising department, providing support and advice on donor development, supporter acquisition, retention as well as lead and embed a culture of compliance and risk management across the Fundraising department, ensuring colleagues consider compliance as an integral part of the process when designing and delivering fundraising communications and activities.

The work base of this role can be flexible, to work from our Cambridge, Norwich or Ipswich sites. 

Closing date: Tuesday 8th September

To Apply and for More Information:
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

EACH is an equal opportunities employer and welcomes applications for all sections of the community. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

No agencies please.

Maternity cover to 15/10/2021

Full time 37.5 a week - We would also be happy to consider applicants seeking part time working (minimum of 30 hours per week).

St Mungo’s is a sector leader in tackling rough sleeping across London and the South East.

We have been on the frontline of ensuring that people on the streets are protected from the pandemic and are currently managing emergency hotel accommodation on behalf of authorities across London, Brighton, Bristol and Oxford, and working with over 2,700 clients.

We are looking for a highly motivated individual who is a confident communicator, good at solving problems and has strong project management skills, to join our friendly and busy team. You will support the development of St Mungo’s portfolio of client-facing services.

About the team

The Business Development Team supports our operational leadership teams to retain existing front line services and develop new ones.  We do this through competitive tendering, the development of proposals and direct negotiations. Our Business Development Managers are actively involved in the development of pipelines to plan the retention of our current services and anticipate the development of new ones.

The Business Development Team sits within the wider Support Services Development Department, which also includes the Business Improvement Team and Strategic Marketing.  The teams work closely together to develop our client-facing services.

About the role

You will manage development projects from the identification of opportunities through to the submission of proposals that meet the requirements of our Commissioners or Funders, our Regulators as well as our own internal parameters. You will also support your colleagues to develop internal business cases, prepare presentations and reports, attending external meetings where appropriate.

Additionally, you will work closely with internal business partners and operational leadership teams, to co-develop pipelines of opportunities and partnerships with organisations that share our values.

About you

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level.

You will understand the development of client-facing services either through direct operational experience or through working in a business development or fundraising environment. We welcome those who bring this experience from other sectors or moving from operational delivery, and you will be supported within an experienced team to develop the necessary skills and understanding. You will also be proactive and adaptable with a problem solving outlook.

As well as being customer-focused, you will possess good all-round communication skills; including the ability to influence others at all levels verbally and in writing.  You will also genuinely value team work and supporting your colleagues and be naturally interested in understanding the work of your colleagues and other teams across the organisation.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

To find out more and apply please visit St Mungo's website.

To view job descriptions on our vacancies page, please click on the document available tab above the relevant job advert.

Closing date: 10:00am, Monday 24 August 2020

Interview and assessments: Thursday 3 or Friday 4 September 2020

*Our Head Office is based in Tower Hill, London. Currently the team is working from home throughout the Covid-19 pandemic, however the successful applicant will be expected to work in the office with flexibility for regular home-working when office working is reinstated.

Creative Support is a national not-for-profit organisation which is looking to recruit warm and person centred individuals in your area to provide the highest standards of care to service users with support needs. We have a strong history of helping individuals with a wide range of needs to live independent and fulfilling lives, ensuring that our service users enjoy opportunities for personal development and engaging within their local communities.

We need energetic individuals to join our busy team to support 3 individuals with a learning disability and autism or epilepsy within their own flats in the Walkden area. Support is provided on a 1:1 basis when in the individual’s home or 2:1 basis when participating on community based activities.

You will need to work flexibly across a 24 hour rota and work with the upmost positive regard for the individuals we support. It is essential you have experience working in a social care environment and an understanding of positive behaviour support is desirable but not essential as training will be provided.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Supporter Services team ensures that our donors, fundraisers, campaigners and volunteers have the best possible experience supporting Crisis. The team is at the heart of what Crisis is doing to end homelessness – keeping our supporters with us to achieve our goal.

About the role

As one of our Supporter Services Assistants, you will be joining the Supporter Services team at an incredibly exciting time. The Christmas period is always our busiest period, and you’ll play a crucial part in making sure our supporters receive an excellent experience however they interact with us. While you are part of our team we will ensure that you receive thorough training and ongoing development, and you’ll gain a deep insight into charity fundraising, supporter care and how we as an organisation are working to end homelessness. We’re really looking forward to hearing from you! 

About you

To be successful in this role you will share our belief in the importance of excellent, personalised supporter care. You will be able to communicate effectively over the phone and in writing, tailoring your approach to each and every supporter. You will need to be at ease with using a customer relationship database (we use Raiser’s Edge). Our team relies on each other to bring about the best outcomes for our supporters by sharing our experiences, learning and developing together. You will love working in a busy environment and be great at multi-tasking.

Benefits

As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy

• Mandatory pension scheme, with an employer contribution of 8.5%

• 25 days’ annual leave which increases with service to 28 days

How to apply

If this sound likes the opportunity for you, please visit our website to apply online. Please address points 2, 4, 5 & 6 only from the Person Specification in your supporting statement. The job description is available on our website by clicking on the red 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 16 August 2020 (23:59)

Interviews will be held on 25th or 26th August 2020 (including a short test)

We value diversity, promote equality and encourage applications from people of all backgrounds.  We particularly welcome applications from people with lived experience of homelessness.

For more information about our work or to see our work in action, please visit our website.

 
Registered Charity Numbers: E&W1082947, SC040094

I am currently looking for an experienced Supporter Engagement Officer for an amazing children's charity. This post sits in the dynamic Supporter Communities & Groups team within their ambitious Engagement & Income Generation Directorate and you will play an integral role in helping to implement their approach to supporter engagement.

You will lead on events and/or products in the portfolio and champion excellent supporter stewardship:
Deliver agreed project plans that focus on recruitment, conversion and maximising income
Deliver excellent and knowledgeable supporter care building relationships with supporters
When required, process incoming enquiries, applications and registrations for fundraising events, engaging and
Ensure participants activity is recorded as agreed on Raisers Edge and any relevant consoles within agreed timescales to ensure effective and timely stewardship of supporters

Engage and inspire supporters:
Speaking to supporters on the telephone in a timely and engaging manner to support their fundraising activity.
Use other methods including but not limited to social media platforms, email and video messaging
Provide engaging and timely content to help supporters achieve or exceed fundraising goals
Raise awareness of other opportunities for supporters in addition to fundraising including campaign and volunteering opportunities
Work with social media lead generations to convert event enquiries to join the team
Use your experience of supporter or customer care to motivate and inspire supporter loyalty
You may be required to work flexible hours on occasion to support events and activity out of normal working hours

Strategic Communications for the team:
Write and build marketing emails and email journeys that are tailored to individual audiences and will encourage click throughs and conversions
Ensure that all team communications are aligned and connect with campaigning, volunteering and other fundraising activity within the organisation where appropriate

To support the London Marathon project ensuring you:
Deliver stewardship to an assigned caseload as agreed with project manager, ensuring a high standard of interaction and record keeping
Focus on income targets assigned to your caseload and provide monthly updates against progress
Event console administration to ensure participants are fully registered for their event
Provide timely reports and updates as agreed against performance and the project plan and individuals on your caseload.

Relationship management:
You will manage a caseload of supporters participating in the London Marathon, DIY and community fundraising
Ensure supporters are stewarded to a high standard across all activity in a timely manner
You will have an assigned caseload of DIY lead generations and convert enquiries to participants to agreed KPIs using telephone and email as agreed
You will support fundraisers to reach their target to maximise the impact the charity can have for young people

You will need to deliver against ambitious financial targets:
To monitor and report on income and expenditure budgets for your caseload in line with the supporter engagement strategy
Report and share insight for those on track, under target or exceeding targets, adapting to any internal and external circumstances if required.
Work with colleagues in the Supporter Engagement team to identify training and development required to report on financial targets.

Maintain records of interactions with supporters via:
Ensure that supporter interaction is updated on the Relationship Management system (Raiser's Edge) to a high standard.
Manage the weekly gift allocation from online giving platforms including Just Giving and Virgin Money Giving sing with our Data Services team to import data
Support the team sending emails via Engaging Networks (email management system)
Provide information and data to support the teams reporting requirements as requested.

If you have the above skills and experience and are immediately available, please apply online today!