Office of the Vice-Provost (Advancement)

London

Head of Supporter Systems and Data

Full Time

The appointment will be on UCL Grade 8. The salary range will be £44,674 - £52,701 per annum, inclusive of London Allowance.

UCL is London’s Global University. We do things differently here and we take the long view. We are not afraid to take risks. We remain focused on making a major contribution to the long term benefit of humanity. In September 2016 UCL launched ‘It’s All Academic’, our bold new global Philanthropy and Engagement Campaign to raise £600m to support students, research and the transformation of our campus. It will enable us to achieve more than ever before to secure our position as one of the world’s top higher education institutions. At the end of  we are delighted to have raised more than  towards our target.

From fighting dementia to ensuring generations of students reach their full potential: It's All Academic. UCL’s ideas and discoveries are shaping the future, improving lives and having a massive impact on London and the wider world. There has never been a more exciting time to join our Advancement office. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.

This is your chance to play a pivotal role in delivering our Campaign. As Head of Supporter Systems and Data you will power the office’s activities by leading a team that manage core systems and provide crucial data services used by almost all colleagues. You’ll manage and develop our suite of supporter systems (called MySupporters and built around Blackbaud CRM) and you’ll oversee our reporting, importing and selection functions. As a technical and function expert you’ll support major projects and generally be a champion for data driven decision making across the office.

The ideal candidate will be an experienced CRM system manager, comfortable working both at the level of technical administration/development and strategic system oversight. They will have experience leading teams responsible for complex, data-related services and will have a strong understanding of fundraising, engagement and marketing within either an education or charity context. Experience of Blackbaud products, particularly CRM, would be a considerable advantage but a general aptitude for learning new systems quickly and comprehensively is a key requirement.

Closing Date: 6 January 2020.

Latest time for the submission of applications: 23:59.

Interview Date: TBC.

Our services team has been reshaped to help meet the increasing demand for our support and has additional casework hours as well as a service advisor who is the first point of contact through our helpline service. The helpline offers support, help, signposting and referral for members of the engineering community, predominantly IET members, past and present and their dependents as well as care and disability support for anyone with an engineering interest. Our caseworkers provide information, advice and ongoing support based on an assessment of individual need and manage a caseload of community members, dealing with applications for financial assistance and support for people with complex needs.

As the service and development manager you would be responsible for bringing this new team together and developing relationships and new services to drive forward our innovative strategy.

Please read the application pack before applying

How to apply

To apply, please send a CV (including current salary level) and a supporting statement of no more than two pages explaining your interest in this post and how you meet the points in the person specification above. Please also give details of two referees who we will contact once a formal offer of employment has been made. Finally, kindly complete the equal opportunities monitoring form attached.

Applications should be submitted by 10am on Wednesday 15 January 2020 

First round interviews will be held on Thursday 24 January 2020 in London.

Salary: £41,133 - £43,297 (Home) and £45,244 - £47,627 (Office) per annum 
Location: Office - London or Home based
Contract type: Permanent
Hours: 35 per week 
 
About the role

We’re excited to be embarking on an ambitious strategy to help us meet the growing needs of young people with cancer across the UK. To support this, we’re setting up a brand new geographically diverse team of new business superstars to win partnerships within our community team. You’ll be the team lead supporting 4 newly appointed managers and the wider community team to achieve transformational growth in corporate fundraising.

How to apply 
Please click the ‘apply now’ button below. You will need to upload your CV and Supporting Statement which explains how you think you meet the essential criteria listed in the person specification.

 
Closing date: 5 January 2020
First interview: Week commencing 9 January 2020
Second interview: Week commencing 14 January 202

Supporter Care Advisor

Who we are:

The National Autistic Society is the UK’s leading charity for autistic people. Since 1962, we’ve been transforming lives, changing attitudes and helping to create a society that works for autistic adults and children.

We transform lives by providing support, guidance and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Autistic people turn to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.

We change attitudes by improving public understanding of autism and the difficulties many autistic people face. We also work closely with businesses, local authorities and government to help them provide more autism-friendly spaces, deliver better services and improve laws.

We have come a long way but it is not good enough. There is still so much to do to increase opportunities, reduce social isolation and build a brighter future for people on the spectrum. With your help, we can make it happen.

What we can offer you:

• Pension scheme
• 25 days annual leave
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits (cycle to work scheme, season ticket loan)
• Access to a 24-hour employee assistance programme

Who we are looking for:

The Supporter Care Advisor is a vital and varied role liaising with all parts of our charity. We are looking for passionate, driven professionals with excellent written and verbal skills to join our fun and hardworking Supporter Care & Relations team to provide a first-class service to all our members, fundraisers and supporters.

You will be working as part of a small, dynamic and evolving team with efficient processes in place, you will often be the first point of contact. You can use your customer service skills and knowledge to improve the experience of those contacting us ensuring our supporters have a brilliant experience engaging with our organisation.

With the ability to be highly organised, you will have excellent written and verbal communication skills.  You will also be logical, with the ability to problem solve and have a methodical and accurate approach.

35 hours per week – Monday to Friday (8am-6pm).

This is a 6 month fixed-term contract until 31st July 2020.

To view the job description please click here.

Where you will be working:

Head Office – City Road, London

How to apply:

• To apply for this role please click the Apply button below
• When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
• Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

Supporter Engagement Officer
King’s Cross, London

Animal Free Research UK is looking for a Supporter Engagement Officer to provide expert customer care to the charity’s supporters, advising on, implementing and delivering best practice at all touch points. This is a rewarding role, offering the opportunity to play an integral part in an organisation dedicated to creating a world where human diseases are cured faster without animal suffering.

Reporting to the Head of Marketing, you will be the first point of contact for supporter queries. You will be responding to all phone, mail, email and social media enquiries, so you’ll need to be a superb communicator (written and verbally) to deliver the best supporter journey possible for both new and established donors.

Additionally, you will work closely with our marketing team, assisting in the development of creative content to engage supporters. This will include assistance with our supporter newsletter, writing copy and liaising with our suppliers.

If this sounds like you and you want to bring your insight, knowledge and passion into an environment where it will make a real difference, apply now! We are able to offer a salary of up to £27,000 DOE plus benefits including 30 days’ holiday (plus bank holidays), with excellent opportunities for development. 

To apply for the role of Supporter Engagement Officer, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Other organisations may call this role Supporter Engagement Co-ordinator, Supporter Engagement Executive, Stewardship Officer, Customer Service Representative, Fundraising Officer, Customer Service Executive, or Supporter Experience Representative.

Job title: Head of Supporter Services and Fundraising Compliance

Region: London HQ

Directorate: Fundraising

Contract: Full time 35 hours per week, Permanent

Salary: £54,346.15 per annum (£49,294.15 with £4,452 London Weighting)  

We are looking for a fundraising professional to lead our established Supporter Services and Fundraising Compliance department. This is a pivotal role in our fundraising team, working across all areas of fundraising to deliver outstanding supporter care and support the Legion to raise vital funds in an ethical, sustainable and innovative way, fostering a culture of learning and responsibility for compliance across the directorate.

Who we’re looking for
 

Does the following describe you?

• People-focused, putting customers at the centre of everything you do

• A team player who thrives in collaborative environments

• Passionate about supporting our work

• An encourager, eager to share your knowledge and experience

• Excited to do your best in a charity that invests in you
   

If so, then we want to hear from you.

 
How to Apply: please apply by clicking 'Apply Online'

Closing date: Sunday 29th December 2019

Interviews: scheduled for the week beginning 6th January 2020.

ABOUT US

We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.

We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grow big.

We’re a global change-making group. The group consists of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.

OUR AIMS

We help people find solutions to some of the world’s toughest problems, made worse by catastrophic climate change and persistent gender inequality. Our aims are to:

 Make agriculture work better for smallholder farmers, many of them women, so they can adapt to climate change and achieve a good standard of living

 Help more people harness the transformational effects of clean affordable energy and reduce avoidable deaths caused by smoke from indoor stoves and fires.

 Make cities in poorer countries cleaner, healthier places to live and work.

 Build disaster resilience into the lives of people threatened by hazards – reducing the risk of hazards and minimising their impact on lives and livelihoods.

HOW WE WORK

We work on holistic solutions that change systems and have a framework to help us achieve our aims:

 Analyse the root causes of a poverty and vulnerability

 Define the change at scale we need to make

 Develop activities along three complementary paths: Demonstrate, Learn and Inspire.

- Demonstrate that our solutions are sustainable in the real world

- Learn by capturing evidence and adapting our approach

You will work directly with key suppliers and creative agencies, liaising to co-ordinate the successful execution of campaign activities

JOB FUNCTIONS AND ACCOUNTABILITIES

 Contribute to the 3 year strategic plan for donor development to maintain and develop engagement of existing supporters, through direct marketing activities, committed giving and stewardship, contributing to organisational planning process

 Support the implementation and delivery of a strong appeal programme and stewardship for both cash and committed giving

 Support the delivery of all activities to brief, time and budget. Ensuring value for money and compliance with Practical Action’s fundraising policies, data protection legislation and other codes of practice

 Contribute to the ongoing development and improvement of campaign management processes and procedures through efficient execution, ensuring ongoing evaluation and learning

 Deliver briefing and scheduling information to the Communications Team to ensure timely delivery of appropriate content and copy for campaigns, participating in collective planning

 Responsible for undertaking project research to support the delivery of activities

 Undertake occasional overseas trips to collect content if required

 Manage the electronic and physical storage of campaign materials

 Track and monitor campaign results through daily reports and produce results analysis for all channels ensuring value for money

 Contribute to the monitoring of the supporter development (income and expenditure) budgets.

 Ensure the Supporter Services Unit are well briefed, have samples and are provide with thank you letters in advance of activities going live

 Coordinate the delivery of activity and internal campaign briefs, print management and procurement, database selection briefs and schedule management, ensuring that all stakeholders are well briefed

 Coordinate the day to day relationships with suppliers and agencies, including responsibility for collating, synthesizing and sharing feedback on materials and activities

 Support the delivery of monitoring and evaluation of stewardship activities and supporter journeys to retain and motivate supporters

 Present and feedback on our work, our activities and results to a range of audiences internally and externally

 Keep abreast of individual giving development activities amongst competitors and the wider charity sector maintaining an awareness of commercial and sector trends and legislation that relate to Practical Action and its ability to grow its fundraising

 Ensure Practical Action follows and champions best practice relating to fundraising standards and our approach to supporter care. Share and promote best practice, priorities and outcomes

 Maintain compliance with organisational policies and attend mandatory training

 Undertake any tasks reasonably requested by the Organisation

PERSON PROFILE

To be successful in the role, the ideal candidate will be able to demonstrate:

Knowledge and Qualifications

 A level or equivalent qualification

 Knowledge of scheduling and project management

 Knowledge and experience of direct marketing techniques and practice for fundraising

 Working knowledge of GDPR and data protection and fundraising regulations and compliance

 Knowledge and understanding of industry wide good practice and developments in fundraising; awareness of trends and opportunities in the sector

 Proficient use of business IT systems, including Word, Excel and PowerPoint and the use of CRM databases preferably the Raisers Edge.

Skills and Experience

 Excellent organizational and time management skills, with proven experience in the ability to plan, prioritise, handle multiple tasks and meet deadlines in a busy environment

 Direct marketer at least 2 years’ experience working in a supporter development environment

 Good understanding of print production processes, media buying including briefing of suppliers

 Solid skills evaluating copy, succinctly synthesizing and collating feedback from multiple stakeholders

 Strong written and verbal communication skills; copy writing and proof reading, strong attention to detail and the ability to present internally and externally

 Experience of working with and building strong relationships with creative agencies, professional fundraising organisations, consultants and suppliers

 Good understanding and knowledge of donor audiences and segmentation

 Good analytical and research skills

 Team member who can easily work as part of a cross functioning team to deliver shared goals

 Presenting to a range of audiences internally and externally

 Experience and interest in international development and an ability to convey this to our supporters in a passionate way is desirable.

Please apply direct through our website.

Additional information

We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation.

Practical Action are committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks.

Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Friday 20th December 2019

Interviews to be held on Friday 10th January 2020

Supporter Care Manager
Hours: 21 per week
Salary: £26,000 per annum, pro rata
Contract: Permanent
Based: Cambridge

Arthur Rank Hospice Charity has an outstanding reputation for excellence in palliative and end of life care. We support people in Cambridgeshire, who are living with life-limiting illnesses and advance conditions. Our positive and practical services deliver care, counselling and education, helping patients to live well and their families to live on.

Our excellent staff survey results in 2018 helped us to achieve gold accreditation in the Best Employers (Eastern region) and in February 2019 we announced that our Cambridge Hospice has joined the success of our Alan Hudson Day Treatment Centre in achieving an ‘Outstanding’ CQC rating.

The Hospice’s Team has a tight knit and supportive culture, it is a culture of hard work, efficiency and ‘going the extra mile’ and we are currently looking for a Supporter Care Manager to join this team.

This is a very exciting role in which you will have direct accountability for the management of our Fundraising Database ‘Donorflex’. It is a hands-on role where you provide strategic reporting and insight to the function. You will line manage, support and develop Supporter Care Officer, run regular audits and, when appropriate, train/retrain colleagues ensuring users are utilising the system effectively.

The postholder will also be responsible for the maintenance and development of the database, to ensure it meets the requirements of the Fundraising and Communications Team and all applicable regulations.

The successful candidate will be educated to A Level standard or above, have excellent IT experience with good working knowledge of Excel or similar database products, experience of data capture of Gift Aid, supporter preferences and suppressions, experience of implementing and managing projects, be numerate and pro-active, have professional approach and excellent attention to detail.

Please note, that you will need to be a driver with access to vehicle for work purposes (mileage will be paid).

At Arthur Rank Hospice we value our staff and offer a range of benefits: Personal Pension Plan (with ability to retain membership of NHS Pension Scheme subject to qualifying criteria), Employee Assistance Programme, Cycle to Work Scheme, Study leave, Lease cars (eligibility criteria applies), generous holiday entitlement, Staff Survey and staff Forum, access to Occupational Health Services, flexible working, ongoing training, Payroll Giving option, Group Life Assurance, Long Service Awards and staff discounts to our in-house Bistro and Salon HD.

Closing Date: 22nd December 2019
Interviews: 6th or 8th January 2020

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position, please click the button to be directed to our website where you can complete your application for this position.

Unfortunately, only short-listed applicants will be contacted. Candidates with a disability that meet the minimum criteria will be guaranteed an interview. 

Arthur Rank Hospice is committed to inclusivity, respect, fairness, engagement and equality of opportunity for our patients and their families, our staff and trustees, our volunteers and our supporters. We value the strength that comes with difference and the positive contribution that diversity brings to our community.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.

No agencies please. 

Recruiting Full/Part Time Support Workers and a Part Time Waking Night Support Worker to join our Young People Service in Hounslow!

Hounslow Young People's Service is a supported accommodation service for young people and young parents aged 16-25. Across our 6 sites we provide a high level of support to 57 vulnerable young people and 19 teen parents with a variety of complex support needs and backgrounds including; looked after children, unaccompanied asylum seeking children, care leavers and children in need.

The aim of the service is to empower young people to move towards independent living, supporting their successful transition from childhood, laying the foundations for healthy, ambitious and safe adult lives with minimal ongoing support. Support is delivered in partnership with a number of stakeholders and partners in the community such as mental health services, substance misuses agencies, housing teams, police and social services.

We are currently recruiting the following roles:

Full Time Support Workers - £22,000 per annum, 40 hours per week, permanent positions

Part Time Support Worker - £11,000 per annum, 20 hours per week, 6 month fixed term contract

Part Time Waking Night Support Worker - £16,500 per annum, 30 hours per week, permanent position

We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

These roles require working on a rota basis encompassing a mix of shifts between 7:45am and 10pm including working weekends.

Please clearly state in your supporting statement which role/roles you are interested in.

Job Overview:

As a Support Worker in a dynamic team you will create and work in line with person centred risk assessments and support plans with young persons to provide comprehensive support packages. Partnership working is the heart of supporting our young people and Support Workers are required to build and maintain those relationships to coordinate the young person's support.

Support Workers will be able to be creatively engage young people in order to minimise risks and increase their independence. You will develop and use knowledge of the welfare system to support young people. They will be able to provide excellent information, advice and guidance to improve the independent living skills of young people. They will be able to carry out all necessary health and safety actions including light cleaning tasks and work within policies and procedures. Furthermore they will actively seek out ways to work with partners to improve the experience of young people in the projects.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

For more information or to apply please visit our website.

The BPNA is the professional organisation for doctors who specialise in the care of children with neurological disorders.  Building on our success to date, we are working jointly with the International League Against Epilepsy to roll-out face-to-face course for high level health workers in LMIC countries to raise the standards of care for children with epilepsy. 

Epilepsy is a chronic neurological, non-communicable disease, affecting 50 million people worldwide.  Of these, 80% are in LMIC. Approximately 75% of epilepsies are treatable, however in LMIC, 50-75% are not properly treated beause there is insufficient recognition of the symptoms of epilepsy.  That's where this project comes in.

You will be:

• identifying and applying for funding to run educational events in LMIC;
• developing the project plan in liaison with the in-country doctors, to ensure it will be successful and sustainable;
• going with the UK team to train doctors in country over 3-days to deliver Paediatric Epilepsy Training.

Victim Support is looking for an Operations Manager to cover a period of maternity leave, the post will be based in Bolton covering the Greater Manchester area.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

As Operations Manager you will responsible for the management of the team leaders, the service delivery administration team and the volunteer co-ordinator. You will be accountable for the recruitment and development of staff, volunteers and Victims' services in the community by working closely with other agencies, developing links and networks across the statutory and voluntary sector to provide a range of services to meet the needs of victims of crime. Experience of identifying opportunities for appropriate projects to improve available services to all victims of crime as well as supporting in the preparation of bids will be an advantage.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

Salary: £31,574.00 - £34,004.00 per annum 
Location: Head Office - London 
Contract type: Permanent
Hours: 35 per week 

About the role

Cancer is different for young people and we are here to make sure that they have everything and everyone they need to face it.  We often say that teenage cancer brings us together, but it’s our teenage spirit that sets us apart. What that means is we all believe deeply in what we do & why we do it but we also bring an attitude and young-minded drive, energy and passion to our work which makes things happen.

Teenage Cancer Trust has been a hugely successful organisation for many years. We’re driven by what young people with cancer need and are the UK’s leading charity dedicated solely to the treatment, care and support of 13-25-year olds with cancer.  We now lead the world in pioneering and developing the specialism of teenage and young adult cancer care & support. 

What’s clear is that we have significant opportunities to further expand and deepen our impact - but that our challenge over the coming years will be to increase our impact when income is hard to raise and the world is changing – and changing fast. 

Now, we’re not daunted by that, far from it. Our Fundraising directorate is central to ensuring that Teenage Cancer Trust has the committed and growing supporter base – and sustainable income – we need so that we can play our part in making sure that we and the NHS can deliver for young people with cancer across the UK.

We are looking for a motivated and experienced Supporter Retention Executive to work as part of a new business-critical Individual Giving team at Teenage Cancer Trust.  You will be responsible for the successful development and delivery of direct marketing led supporter development campaigns across a range of audiences, including regular givers, cash donors, lottery players, payroll givers, and in celebration supporters. You will be developing communications/ products/ offers that will engage current supporters, increase retention and repeat giving, and maximise lifetime value, and test these via a variety of channels such as post, telephone, SMS and digital.

You will be an experienced project manager with a breath of knowledge of direct marketing retention techniques, and experience working across a number of different channels. This is a great opportunity to help establish, develop and deliver a first-class Individual Giving function.

If this sounds like you, we would love to hear from you.

How to apply 
Please click the ‘apply now’ button below. You will need to upload your CV and Supporting Statement which explains how you think you meet the essential criteria listed in the person specification.

 
Closing date: 13 January 2020
First interview: Week commencing 20 January 2020
Second interview: Week commencing 29 January 2020

Salary: £31,574.00 - £34,004.00 per annum 
Location: Head Office - London 
Contract type: Permanent
Hours: 35 per week 
 
About the role

This is an exciting time for an experienced direct marketer to join Teenage Cancer Trust, to help establish a new Individual Giving programme and set up new campaigns and appeals that have the potential to be game changing for young people with cancer. The postholder will be responsible for the successful development and delivery of direct marketing led Supporter Acquisition campaigns across a range of activities, including regular giving, cash, lead generation, lotteries, payroll giving, and in celebration. To explore, research and develop new methods of engaging supporters with the charity, keeping pace with, or ahead of, the marketplace. To develop products/offers that will engage a high volume of new supporters and test these via a variety of channels such as door to door, private sites, print, DRTV, SMS and digital.

How to apply 
Please click the ‘apply now’ button below. You will need to upload your CV and Supporting Statement which explains how you think you meet the essential criteria listed in the person specification.

 
Closing date: 13 January 2020
First interview: Week commencing 21 January 2020
Second interview: Week commencing 29 January 2020