Supporter development manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row works with people experiencing homelessness and insecure housing in East London. We provide integrated support across crisis intervention, advice, health, substance use, volunteering, learning and training.
Our work is grounded in compassion, respect, inclusiveness, empowerment and justice. We aim to ensure that people can access the support and opportunities they need to build greater safety, stability and independence.
About the Progression & Training Service
The Progression & Training Service supports clients to identify and take practical steps towards learning, volunteering, training and employment. Through one-to-one coaching, group learning, digital inclusion, vocational training and partnerships with external organisations, the service helps clients build skills, confidence and access to meaningful progression opportunities.
The service works closely with Providence Row’s wider teams, including Catering Training, Gardening, Volunteering, Health Inclusion and Advice and Support, to provide coordinated pathways that reflect each client’s goals, strengths and circumstances.
Role purpose
The Progression & Training Manager is responsible for the leadership, quality, performance and development of the service.
The postholder will lead the team, oversee client progression pathways, maintain strong partnerships and ensure that the service delivers high-quality, trauma-informed and strengths-based support. They will also be responsible for performance monitoring, reporting, safeguarding, service improvement and the effective use of resources.
Key Responsibilities
- Service leadership and people management
- Client support and service quality
- Learning, progression and employment pathways
- Performance, data and reporting
- Safeguarding, risk and operational compliance
- Service development, partnerships and resources
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK has an exciting opportunity for a Legacy Marketing Manager to help shape the future of our legacy fundraising programme. In this influential role, you will lead impactful marketing campaigns that inspire supporters to leave a gift in their Will, building long-term relationships and securing vital future income for children. Working within a high-performing team, you'll use insight, creativity and innovation to grow our legacy pipeline, maximise supporter engagement and deliver outstanding supporter experiences.
Legacy gifts play a transformational role in helping Save the Children create lasting change for children in the UK and around the world. As Legacy Marketing Manager, you will be responsible for delivering multi-channel campaigns and stewardship journeys that inspire action, deepen supporter commitment and grow future income. Working collaboratively with colleagues across Public Impact and the wider organisation, you will help ensure that more supporters choose to leave a lasting legacy for children, enabling our work to continue for generations to come.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The purpose of the Public Impact Group is to build an active community of people in the UK who give money, time and take action to enable lasting change for children.
As Public Income and Engagement, we deliver sector leading opportunities for the UK public to create impact for children. Working closely with colleagues across Public Impact, we deliver a cohesive approach to public engagement that generates income, builds awareness, changes minds and opinions, prompts people to act, and builds deep relationships with supporters. Value exchange is at the heart of our approach.
About the role
The Legacy Marketing Manager is responsible for the successful delivery of the legacy marketing programme, including strategy implementation, campaign execution, budget management and performance against KPIs. You will deliver multi-channel marketing campaigns that help reach new audiences, as well as unlocking the great potential we have within our committed supporter base. You'll be skilled in delivering activity that acquires, converts, stewards and retains legacy supporters to ensure sustainable future income growth. You''ll have expertise in driving legacy consideration, growing supporter value, and growing and strengthening the legacy pipeline to achieve our targets.
Working closely with the Senior Marketing Manager, the Legacy Relationship Manager, and with colleagues across the organisation, you will be accountable for achieving agreed acquisition, conversion, engagement and future income objectives for the legacy marketing programme. You will lead, manage and deliver integrated marketing campaigns, supporter journeys and supporter stewardship across paid media, direct mail, email, telemarketing and events. You'll be data-driven and supporter-led, ensuring all activity contributes to a best-in-class supporter experience that builds lifetime value.
In this role, you will:
- Lead and be accountable for the delivery of multi-channel legacy marketing plans, achieving ambitious KPIs across consideration, conversion, retention and income. Use the most effective channel mix to ensure we target the right individuals with the right message at the right time.
- Work as part of a high-performing marketing team, delivering insight-led, data-driven campaigns and supporter experiences that respond to our audiences' needs and motivations, build trusted long-term relationships, and increase lifetime value.
- Lead and manage the planning, delivery and evaluation of legacy marketing and stewardship activity, including budgets, timelines, stakeholder management, creative development and performance reporting.
- Deliver and manage a programme of paid acquisition campaigns, across digital, press and audio, and support plans to diversify our marketing channel mix, optimising for ROI, CPA and CPC metrics.
- Deliver legacy marketing campaigns and supporter journeys across direct mail, email and telemarketing, ensuring a seamless supporter experience and achieving conversion and retention objectives.
- Deliver and manage a best-in-class legacy supporter experience, ensuring alignment across all supporter touchpoints, to deepen engagement, drive pipeline conversion and increase supporter lifetime value.
- Develop compelling fundraising content and creative that deepens engagement and inspires action across every stage of the marketing funnel.
- Manage content plans and develop marketing assets that inspire engagement and action.
- Proactively identify opportunities for innovation and audience growth.
- Analyse marketing performance and ensure data and insight play a pivotal role in decision-making, embedding a test-and-learn approach to optimise campaigns and ensuring learnings are shared and implemented across Public Income and Engagement.
- Work with Senior Marketing Manager to manage budgets, e.g. supporting expenditure and ROI planning, reporting and re-forecasting.
- Forge excellent relationships with key stakeholders across internal teams, including Marketing, Philanthropy, Community Fundraising, Volunteering, Retail and Supporter Care, championing legacy giving across the organisation and seeking integrated fundraising opportunities.
- Cultivate collaborative relationships with a range of key external partners, including marketing agencies, production companies and fulfilment agencies, and motivate and inspire these partners to deliver their best for Save the Children.
About you
To be successful, it is important that you have/are:
- Proven experience delivering legacy and/or fundraising programmes, with a track record of growing legacy pipelines, increasing conversion and maximising supporter lifetime value.
- Strong retention marketing experience, including developing multi-channel campaigns, audience planning and supporter stewardship strategies.
- Experience designing and optimising supporter journeys that enhance the supporter experience, deepen engagement and drive action.
- Experience delivering integrated marketing campaigns across direct mail, email, telemarketing, SMS and digital channels, including paid search, paid social, audio, print, press and DRTV.
- Strong analytical skills, with experience using data and insight to evaluate performance, optimise campaigns and inform decision-making.
- Excellent project management skills, with the ability to plan, prioritise and deliver complex projects on time and within budget.
- Experience managing external agencies and suppliers, including creative, telemarketing and fulfilment partners.
- Experience developing compelling fundraising and marketing content and creative to drive engagement and response.
- Experience managing campaign budgets, forecasting and reforecasting expenditure.
- Strong numerical, critical thinking and problem-solving skills, with the ability to manage competing priorities and focus on activities that deliver the greatest impact.
- Target driven and results focused.
- Innovative, able to adapt to changing situations and able to apply technical and professional expertise and work effectively with others.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Closing Date: 31st August 2026
The West Yorkshire Programme Manager will be responsible for the strategic and effective organisation of tutoring programmes delivered in primary, secondary and post-16 settings within West Yorkshire. You will be responsible for ensuring that our tuition programmes operate effectively and efficiently on a day-to-day basis. The West Yorkshire Programme Manager will lead a team and will share with schools, local authorities and multi-academic trusts the full range of Tutor Trust services, to further promote our work.
Job Responsibilities:
Strategic Partnerships & Stakeholder Engagement
- Act as the primary point of contact for senior leaders in schools, MATs, and the wider education sector across West Yorkshire.
- Secure and deliver presentations to school and college leaders to expand Tutor Trust’s network of partner institutions.
- Collaborate with the Strategic Operations Manager to develop and implement regional strategies for partnership growth.
- Promote Tutor Trust’s tuition services across the region and represent the organisation at stakeholder events.
Programme Leadership & Delivery
- Lead tuition delivery across primary, secondary, and post-16 settings in West Yorkshire.
- Line manage the West Yorkshire Programme Coordinator and Programme Administrator to ensure effective project execution.
- Support the Strategic Operations Manager in guiding and developing the Programme Coordinator team.
- Deputise for the Strategic Operations Manager when required.
Operational Oversight & Data Management
- Ensure accurate collection and reporting of impact data from tutors and partner institutions to support quality assurance, financial processes, and performance monitoring.
- Contribute to the development and tracking of tutoring targets and KPIs for internal and external reporting.
- Maintain accurate records on tuition progress using internal and external databases.
- Support internal communication systems to ensure timely and appropriate information sharing across teams and stakeholders.
- Manage the upload of Tuition Request Forms for West Yorkshire tuition assignments.
Safeguarding & Compliance
- Lead on monitoring and reporting all safeguarding concern processes, within your teams, ensuring all concerns are reported promptly to the Designated Safeguarding Lead or deputies, and helping to promote and foster a culture of vigilance and accountability across The Tutor Trust.
- Take lead responsibility for monitoring safeguarding processes within your teams.
Tutor Recruitment & Development
- Support the recruitment and onboarding of tutors in collaboration with the recruitment team.
- Contribute to the training and development of new tutors, ensuring alignment with organisational standards.
General Duties
- Assist with the planning and delivery of events for a range of stakeholders.
- Attend regular Partnership Operations team meetings led by the Programme Director.
- Undertake any other responsibilities commensurate with the role and grade.
Person Specification
Strong candidates for this role will demonstrate a solid track record of performance, possess excellent IT and English skills, exhibit strong interpersonal and diplomatic abilities, and show initiative in their approach.
Skills
Leadership & Management
- The ability to lead, build and maintain successful teams and develop professional relationships.
- Demonstrated success in achieving targets and managing responsibilities effectively.
- Strong business development skills to promote The Tutor Trust professionally.
Communication & Stakeholder Engagement
- Excellent written and verbal communication skills, with the ability to build rapport and engage effectively with internal and external stakeholders across all levels and sectors.
- Be able to write fluently, to think clearly and to grasp new concepts quickly.
Organisational & Time Management
- Proven experience in programme and project management.
- Strong organisational and time-management skills.
- The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.
Technical Proficiency
- Strong proficiency in Microsoft 365 and general IT systems.
- Experience with CRM (Salesforce preferable) and other software platforms (preferred).
Sector Knowledge
- Knowledge of the education landscape in West Yorkshire (advantageous).
- Educated to degree level or equivalent relevant experience.
Attributes
- Committed to safeguarding children and young people, and willing to undergo DBS clearance.
- Alignment with the goals, ethos, and mission of the Tutor Trust.
- Empathy for disadvantaged and vulnerable learners.
- Enthusiastic and proactive in contributing to organisational growth and success.
- Demonstrates leadership through sound decision-making and effective prioritisation.
- Excellent time-management and attention to detail.
- Strong interpersonal skills and a collaborative working style.
- Willingness to work outside standard hours when required
Post Title: West Yorkshire Programme Manager
Responsible to: Strategic Operations Manager
Salary: £35,000 per annum
Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.
How to Apply
To apply, download an application form, an equality and diversity monitoring form and send your completed documents to the email provided on the website.
The client requests no contact from agencies or media sales.
European Food Business Manager (12-month FTC)
Role type: Fixed Term Contract (12 months); full-time or minimum 4 days per week considered
Location: Godalming, UK (hybrid working pattern with weekly office attendance)The office is based close to Godalming station, with direct trains to London Waterloo in approximately 45 minutes.
Salary: £41,000 -£46,000 per annum FTE, pro-rata , depending upon skills and experience
About the role
As our European Food Business Manager, you’ll help Compassion in World Farming end factory farming and support a more humane, sustainable food system.
You’ll build trusted relationships with leading food businesses across Europe, encouraging practical improvements in farm animal welfare and helping companies reduce reliance on animal-sourced products where this supports our programme goals.
As our European Food Business Manager, you’ll be responsible for:
- Building positive relationships with food businesses across Europe - Using a consultative, evidence-led approach to encourage meaningful public commitments on farm animal welfare, including cage-free systems, better chicken welfare and improved fish welfare.
- Supporting sustainable food system change - Helping companies develop practical, measurable targets to reduce reliance on meat, fish, dairy and eggs where aligned with Compassion’s work.
- Turning commitments into progress - Working with colleagues and external partners to support implementation, reporting, transparency and benchmarking through Compassion’s tools and resources.
- Representing Compassion externally - Contributing to industry meetings, forums and collaborative projects that help improve animal welfare and food system resilience.
About you
To succeed as our European Food Business Manager, you’ll bring strong relationship management skills and the confidence to influence, negotiate and support others towards shared goals. You’ll be comfortable working with external partners or businesses, adapting your communication style for different audiences and managing several workstreams at once.
Skills and experience you’ll need to bring as our European Food Business Manager:
- Experience of building and managing positive relationships with external partners, clients, businesses or stakeholders.
- Experience in sales, marketing, communications, procurement, supply chain, CSR, sustainability, food business or another relevant commercial or advocacy setting.
- Clear written and verbal communication skills in English, with the ability to adapt messages for internal and external audiences.
- Good project and time management skills, including the ability to prioritise, take initiative and meet deadlines.
- An interest in farm animal welfare, sustainable food systems, corporate sustainability or food industry supply chains would be helpful, but we are also open to transferable experience.
If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.
Why join us
This is an opportunity to use relationship-building and commercial insight to create real change for farm animals across Europe.
We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:
- 25 days annual leave + bank holidays
- Health Cash Back Plan and 24/7 GP access
- Employee Assistance Programme and MHFA support
- Premium Calm App subscription
- Electric car scheme available
- Defined contribution pension scheme
- Enhanced discretionary sick pay
- Hybrid working model (role and location dependent)
- Free onsite parking and office next to mainline station
- Cycle Benefit scheme and other savings options
- Ongoing learning and development opportunities
How to apply and key dates
If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV.
Please note that we may begin interviews on a rolling basis, so early applications are encouraged.
Closing date: Sunday 23 August 2026
1stStage (Teams) Interview: Wednesday 2 September 2026
2ndStage (Face to Face at HQ) Interview, with task: Thursday 10 September 2026
“Join us in building a more compassionate future for animals, people, and the planet.”
As part of Stage 1 interviews, shortlisted candidates may receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.
About Compassion
Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.
Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page.
To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
Compassion in World Farming International is a leading global organisation working to end factory farming.



The client requests no contact from agencies or media sales.
London hybrid - minimum 1 office day each week
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting time to join Dementia UK. We're making significant investment in our fundraising programme as part of an ambitious new five-year strategy, creating two brand-new senior leadership roles that will play a pivotal part in growing sustainable income and helping more families access specialist dementia support.
As Senior Manager, Individual Giving, you'll lead the development and delivery of an ambitious strategy that grows sustainable income through inspiring campaigns, appeals and supporter experiences. You'll lead a talented, high-performing team, build a culture where people can thrive and work collaboratively across the organisation to maximise impact.
You'll bring substantial experience of leading a successful Individual Giving programme, with expertise across acquisition, retention and supporter development. You'll have a strong track record of delivering sustainable income growth through multi-channel campaigns, developing long-term strategies and managing significant budgets. You'll understand what motivates supporters and know how to create engaging experiences that build loyalty and lifetime value.
We're looking for an experienced and confident leader who knows how to build high-performing teams. You'll have a track record of creating an inclusive, positive team culture where people feel supported, motivated and empowered to achieve ambitious goals. You'll be comfortable leading through change, bringing people with you and helping teams adapt, grow and succeed during a period of transformation.
You'll be a collaborative and credible senior manager, able to build strong relationships across the organisation and with external partners. You'll be confident challenging constructively, influencing senior stakeholders and working alongside fellow leaders to deliver shared objectives. You'll bring fresh thinking, encourage innovation and use insight and data to identify new opportunities and continuously improve performance.
Most importantly, you'll be motivated by the opportunity to make a lasting difference for families affected by dementia. If you're an ambitious and collaborative leader who wants to shape the future of Individual Giving at a growing national charity, we'd love to hear from you.
If you would like to find out more about the role, or have any queries, please get in touch with us.
Interview dates for this role are: 16th and 17th September
Our culture
In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.
Dementia UK is a Disability Confident employer. If you would like support to make an application, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an experienced fundraising leader who can combine strategic thinking with hands-on delivery and take the next step into a broad senior leadership role.
As Head of Income Generation and Communications, you will lead Cosmic’s fundraising, marketing and communications function, with responsibility for sustainable income growth, team leadership and strengthening our profile. You will oversee a varied portfolio spanning community and challenge fundraising, corporate partnerships, major donors, events, volunteering and supporter stewardship, while also setting the direction for our communications, brand and digital activity.
This is a role with real scope to shape our future. You will work closely with the CEO and Trustees, lead a small team and external communications support, and develop a three-to-five-year strategy that turns ambition into clear plans, targets and results.
We are looking for someone with a strong track record in fundraising and income generation, experience of managing people and performance, and the confidence to oversee communications and volunteering strategically. You do not need to be a communications specialist, but you should understand how strong storytelling, supporter engagement and volunteer involvement can help drive income and impact.
Salary: £45,000–£50,000 | Full-time | Permanent | Hybrid, primarily based near St Mary’s Hospital, Paddington
To apply, please submit your CV and responses to the screening questions. You are welcome to include a covering letter if you wish, but this is optional.
The client requests no contact from agencies or media sales.
Team: Change & PMO
Location: Remote
Work pattern: Monday-Friday, 35 hours per week
Salary: Up to £56,655.95 per year
Contract: Fixed term contract until the end of December 2027
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our CRM Project Manager:
- Lead the end-to-end delivery of Microsoft Dynamics 365 CRM implementation
- Ensure robust project governance is in place, create, maintain and govern project documentation
- Develop, maintain, and manage detailed project plans, milestones and dependencies
- Develop, maintain, and manage project budgets
- Provide regular progress reports to project and programme boards and other key stakeholders
- Identify, manage and escalate project risks and issues as required
- Act as the primary project delivery contact for all stakeholders, including delivery partners and managing supplier deliverables and dependencies
- Build strong working relationships and proactively engage with stakeholders at all levels
- Oversee test planning and execution, ensuring all activity is embedded within the project plan
- Ensuring benefits realisation is considered throughout delivery
About the Change team:
-The Change and PMO team sit within the Shared Services Directorate
-The teamare responsible forthe development and delivery of strategic projects andprogrammesand the successful adoption of change at Cats Protection
-It’sa very excitingtime to join Cats Protection, with an ambitious 10-year strategy and significant investment in the areas of change and improvementrequiredto get us there
What we’re looking for in our CRM Project Manager:
- We’re looking for someone who can start immediately or has a notice period of less than four weeks, due to the fixed-term nature of this role. Please bear this in mind when applying
- Proven experience leading the end-to-end delivery of Microsoft Dynamics 365 CRM implementation, working within an Agile methodology and framework such as Scrum or Kanban
- Relevant professional project or programme Management qualification (e.g. PRINCE2, APM)
- Relevant professional qualification or equivalent experience in change management
- Strong understanding of CRM concepts, best practice, processes, software and tooling
- Experience of collaborating with developers and technical leads on requirements
- Track record of successful project management and delivery
- Excellent relationship building skills with a collaborative approach, influential communicator
What we can offer you:
- 26 days’ annual leave plus bank holidays, increasing with service
- A competitive contributory pension scheme and life assurance for peace of mind
- Health and wellbeing support to help you stay well while working remotely
- Flexible working options to support a healthy work–life balance
- Ongoing learning and development to help you build your skills and grow your career
- Financial wellbeing support, including access to Salary Finance
- Additional support such as eye care vouchers and confidential employee advice services
- Access to discounted pet insurance to help care for your pet’s health
Learn more about our full reward package
Application closing date: 26th August 2026
Virtual interview date: On a rolling basis as suitable applications are received
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
1. anonymised application form
2. virtual interview
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
We are seeking a passionate, strategic and relational individual to join our team as we expand our work with generous supporters. In this role, you will lead our engagement with mid-level donors – strengthening retention, increasing income and re-engaging supporters through tailored communications, bespoke resources and opportunities for uplift. You will play a vital role in optimising funding from both established and new supporters, ensuring alignment with Bible Society’s mission priorities.
Alongside this, you will build and nurture key relationships through the management of a portfolio of current and prospective major donors, delivering significant levels of income against agreed targets. You will help donors fulfil their philanthropic ministry by connecting their generosity with the mission of Bible Society.
An enhanced DBS check will be required for this role.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts, experiences, and motivations in your own words.
Bible Society is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.
Closing date: Sunday 6 September 2026
Interview date: First round interview date: Monday 14 September 2026 (online)
Second-round interview date: Monday 21 September 2026 (Swindon)
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about racial justice and supporting young Black people to thrive?
Our Youth Employment Manager role is an exciting new opportunity to lead on Poetic Unity’s innovative Employment programmes, which makes up one of our three priority areas: Mental Health, Employment and Education. This role, forming part of our Senior Leadership Team, will play a critical role in supporting thousands of Black young people across the UK to access safe, inclusive and empowering employment opportunities - changing culture and reshaping systems.
Key responsbilities
- Be responsible for the development and management of the Chief Operations Officer Senior Leadership Training (COO SLT) - an innovative training programme for 10 Black young people to achieve the skills required to thrive in positions of senior leadership
- Be directly responsible for the management of the annual Cultural Leaders programme - a 12 month employment programme for 5 Black young people each year, working across different areas of Poetic Unity and with partners across the sector to develop transferable skills.
- Design, implement and manage The Blueprint - a national framework of best practice for the employment of Black young people in creative organisations
- Ensure all Employment programmes are effectively meeting the needs of the target demographic and are aligned with Poetic Unity’s strategic Vision
- Ensure all Employment programmes are effectively meeting the objectives and funding goals as outlined in associated funding requirements
- Be responsible for the effective monitoring and evaluation of all Employment programmes
- Be responsible for programme budget and finance management, working in line with awarded funding allocations and following all documentation protocols.
Person specification
- At least 2 years experience in leadership, people and project management roles, preferably within the charity sector
- Proven track record of effectively managing programmes and services, including programme development, implementation, and evaluation. To hold the knowledge, skills and confidence to bring programmes to life, oversee and manage their efficiency and deliver against outlined project goals and funding requirements
- Experience in project finance management, including keeping to budgets, managing over or underspend, and maintaining required evidence for efficient fund management
- Strong background in operational management - programme impact and evaluation, risk management and programme development
- Experience in stakeholder engagement, relationship management, and advocacy, with the ability to represent Poetic Unity effectively at various levels and build strong, sustainable partnerships to support the programme goals and our strategic vision.
About us
Poetic Unity is a Black-led charity committed to addressing systemic racism and its impacts on children and young people’s mental health, education and employment. We use poetry and social action to cultivate joy, connection and empowerment across our communities. Based in Brixton and founded in 2015, we have since worked with over 60,000 young people across the UK in communities, education, cultural spaces and prisons.
As a Black-led charity working towards racial justice, we strongly welcome applications from people with lived experience of racism. We are also particularly interested in applications from women and people from and/or with knowledge of our local Brixton community.
If this role sounds of interest to you please read full job description below with more details and how you can apply
Poetic Unity is a Black-led charity tackling racism through poetry and social action
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
The role is full time and fixed term contract for 1 year. This role will be based at Bloomsbury campus with a hybrid working arrangement in place 40/60 split (40% working from office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
The Societies Development Manager is a vital role within the Student Activities team, providing accurate, consistent and innovative support to the student volunteers running over 300 societies. This role will support the delivery of a variety of student led events and activities, empowering and enabling student leaders. This role will put students’ experience at the forefront of everything we do, focusing on providing excellent management of stakeholder relationships, problem solving and risk management with student activities. The Societies Development Manager will work collaboratively across the Student Experience directorate to empower student leaders to run impactful activities for their peers - removing barriers to engagement wherever you find them. They will be responsible for leading major events across the Union and project managing key cross-departmental initiatives such as our annual awards celebrations. The successful postholder will be there to expand our programmes, fostering vibrant and inclusive communities and ensuring all students can access the amazing opportunities extra-curricular opportunities available to them no matter what their level of experience.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us turn data into life-changing impact for animals around the world.
We're looking for an experienced, enthusiastic CRM & Insights Officer to join Worldwide Veterinary Service (WVS). If you enjoy transforming data into meaningful insights, improving supporter experiences, and helping charities grow their impact, we'd love to hear from you.
At WVS, every decision we make helps more animals receive life-saving veterinary care. Last year alone, we helped an animal every 14 seconds, trained more than 4,800 veterinary professionals, delivered over 1,700 shipments of veterinary supplies to charities in 71 countries, and continued our Mission Rabies programme, which has vaccinated more than seven million dogs and educated over 13 million children.
As our CRM & Insights Officer, you'll play a pivotal role in helping us understand and engage our supporters more effectively. You'll take ownership of our CRM database (Donorfy), ensuring our data is accurate, secure and well managed, while producing the insights that shape fundraising and marketing decisions. Your work will directly support supporter acquisition, retention and engagement, helping us raise more funds to improve animal welfare across the globe.
Working within our Marketing Team and reporting to the Individual Giving Manager, you'll collaborate closely with colleagues across fundraising, finance and technology to develop reporting, build audience segments, analyse campaign performance and continuously improve how we use data throughout the organisation.
Main Duties & Responsibilities
CRM Oversight
- Lead on and administer Donorfy, ensuring accurate and up-to-date supporter records.
- Maintain excellent data quality, integrity and compliance
- Support the implementation of CRM best practice across the organisation.
- Ensure data is managed in accordance with GDPR and internal policies.
- Act as the first point of contact for day-to-day CRM queries from colleagues.
Reporting & Insights
- Produce regular fundraising and marketing reports, dashboards and KPI tracking.
- Analyse supporter and donor data to identify trends, opportunities and risks.
- Provide actionable insights to support donor acquisition, retention and reactivation activity.
- Monitor campaign performance and produce post-campaign analysis.
- Support the wider team in evaluating fundraising and marketing performance and supporter journeys.
Segmentation & Campaign Support
- Build audience selections and supporter segments for fundraising and marketing campaigns.
- Work with colleagues to ensure campaigns are accurately targeted and evaluated.
- Support the development of data-driven supporter journeys and stewardship programmes.
- Assist with testing and measuring campaign effectiveness.
Collaboration & Development
· Work collaboratively with Technology and Finance teams to reconcile supporter and income data, maintain CRM data integrity, and represent fundraising priorities, constructively influencing system developments where needed.
- Support colleagues in making effective use of supporter data.
- Contribute to continuous improvements in data processes and reporting.
- Keep up to date with developments in CRM systems, fundraising data and supporter engagement best practice.
- Occasionally support events and activities outside normal working hours where required.
Essential Skills & Experience
- Two years+ experience working with CRM databases and supporter/customer data. (Donorfy is our current CRM but relevant experience across any CRM system is valuable)
- Strong Excel and data analysis skills.
- Experience producing reports and communicating insights to non-technical audiences.
- Understanding of audience segmentation and campaign targeting.
- Strong attention to detail and commitment to data accuracy.
- Knowledge of GDPR and data protection principles.
- Excellent organisational and communication skills.
- A passion for animal welfare.
- Ability to work collaboratively within a team.
- Right to work in the UK.
Desirable Skills & Experience
- Experience using Donorfy.
- Experience within a charity or not-for-profit organisation.
- Familiarity with fundraising and marketing principles, supporter engagement or individual giving.
- Experience creating dashboards using Power BI, Looker Studio or similar tools.
- Experience working with email marketing platforms and campaign reporting.
- Full UK driving licence.
Success Measures
Within the first 12 months, the postholder will:
- Improve the quality and consistency of supporter data within Donorfy.
- Deliver regular reporting and insights that support decision-making.
- Increase the use of supporter segmentation across fundraising campaigns.
- Help identify opportunities to improve donor retention and supporter engagement.
- Establish clear reporting processes and dashboards for key fundraising KPIs.
To give vulnerable animals around the world access to free life-saving veterinary care.



The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function’s processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention.
Key Responsibilities
Communication and networking
- Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way.
- Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters.
- Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits.
- Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs.
- Build good professional relationships with key stakeholders across the Foundation.
- Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries.
- Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery.
- Maintain sector knowledge, keeping up to date with developments in best practice.
Team management
- Line management responsibility of the Supporter Care Coordinator.
- Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard.
- Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant.
- Continually review and evaluate the remit of the function to identify any efficiencies that could be made.
- Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working.
- Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures.
Decision making, planning and problem solving
- Act as an ‘early warning system’ to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required.
- Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter’s request, and escalate where required.
- Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions.
- Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity.
- Be prepared to change working practices in time for new fundraising regulations and communicate this to the team.
Service delivery
- Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers.
- Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact.
- Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking.
- Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters.
- Manage complex and non-routine requests from supporters and colleagues.
- Regularly review and explore new systems and ways of working, seeking to continuously improve delivery.
Analysis and research
- Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future.
- Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
- Excellent project management skills.
- Able to set objectives, measure performance and achieve ambitious KPIs.
- Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels.
- Ability to gather, analyse and report on key metrics.
- Excellent communication skills both written and verbal.
- Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times).
- Ability to work systematically and accurately under pressure.
- Conveys enthusiasm and positive attitude, and able to inspire others.
- Passionate about the fundraising causes supported by Fundraising.
- Able to work on own initiative, make decisions independently, and think creatively and laterally.
- Excellent team player willing to be flexible to support colleagues in a busy environment.
Knowledge, experience, and qualifications:
- Previous customer service experience.
- Experience of Raiser’s Edge, or a relationship database.
- Experience of managing and motivating the Supporter Care function.
- Knowledge of fundraising operations.
Benefits
- Contributory Pension
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Homeless Oxfordshire and make a real difference to people experiencing homelessness. As a Support Worker at O’Hanlon House, you will provide compassionate, person-centred support while helping residents build confidence, independence and essential life skills. You will work closely with colleagues and external agencies to provide safe, high-quality housing and support, manage risk, respond to challenging situations and promote wellbeing. No two shifts are the same, and your work will play a vital role in creating a safe, welcoming environment where residents can move forward and thrive. If you are compassionate, resilient and ready to make a meaningful difference in people’s lives, we’d love you to join our team!
Main Purpose Of Job:
This role is responsible for delivering a safe and supportive service to all residents living at O’Hanlon House in Oxford. The role holder needs to work alongside the team and external agencies to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures.
Main Areas Of Responsibility:
Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
Maintain a safe, clean and welcoming environment.
To support and encourage clients to care for themselves and develop independent living skills.
To assess and manage risk for individuals and in the service, making use of emergency services as required.
Report any safeguarding concerns without delay in line with procedures.
To make and maintain Housing Benefit claims and support clients to pay their service charges regularly.
To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
To support the running of the service and perform shift responsibilities and duties that maintain good health and safety and ensures the safeguarding of clients and others.
Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.
Ensure that IT systems are updated as required and concise record keeping is completed promptly.
Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.
To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
Comply with Homeless Oxfordshire’s policies and procedures Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
Contribute to the work of the broader team.
Safeguarding Statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.
Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work — no matter our job or nationality.
WSC operates a worker-driven structure that places migrant workers at the centre of our governance and decision-making. We deliver casework alongside worker-led organising and policy advocacy, supporting migrant workers in seasonal agriculture and social care to meet basic needs and to understand and exercise their rights, including through our Worker Power programme, which builds solidarity between workers and within communities.
This is a new, senior role bringing together fundraising and communications leadership at WSC. The Fundraising and Communications Manager will lead the strategic direction for both functions, with a particular emphasis on hands-on delivery of fundraising activity — building relationships with trusts, corporate partners and individual donors, and securing the income that underpins WSC's growth.
On the communications side, the postholder will set strategy, editorial direction and quality standards, working closely with and line managing the Senior Communications and Movement Building Officer, who leads day-to-day content and campaign delivery. This is a role for someone who can operate strategically with the Executive Director and Board while remaining close to the detail of funding applications, donor relationships and income targets.
Key Responsibilities
Strategic Leadership
● Lead the development and delivery of an integrated Fundraising and Communications strategy that grows WSC's income and public profile in support of organisational goals.
● Advise the Executive Director and Board of Trustees on income generation, funding risk, and public positioning.
● Own annual fundraising and communications targets, budgets and KPIs, reporting regularly on progress.
● Work collaboratively with the team on both fundraising and communications work.
Fundraising (primary delivery focus)
● Lead on identifying, cultivating and securing funding from trusts, foundations, statutory sources, corporate partners and major donors, with hands-on responsibility for research, applications and relationship management.
● Develop diversified income streams, including individual giving, community fundraising and philanthropic support.
● Write and submit compelling funding proposals and grant applications, working closely with the Executive Director and programme colleagues to develop a strong case for support and evidence impact.
● Build and maintain funder relationships, including stewardship, reporting deadlines and site visits.
● Maintain the funder pipeline, income tracking and forecasting, and provide regular financial reporting to the Executive Director.
● Ensure fundraising activity complies with charity governance, fundraising regulation and data protection requirements.
Communications (strategic oversight and delegated delivery)
● Set the strategic direction for WSC's communications, ensuring it amplifies the voices of migrant workers and supports movement-building, policy influence and fundraising goals.
● Develop streams of work specifically targeting Scottish Government pledges on areas including fair work, human trafficking, migrant integration, housing and poverty, working with policy colleagues to shape public messaging.
● Provide direction, editorial oversight and quality assurance for content produced by the Senior Communications and Movement Building Officer, including the website, social media, press, newsletters and campaign materials.
● Act as WSC's senior media contact, and through the Senior Communications and Movement Building Officer ensure appropriate relationships are built with journalists to secure profile-raising opportunities on migrant worker rights, fair work and labour exploitation.
● Ensure consistent brand, tone of voice and values-led, worker-centred storytelling across all communications channels.
● Oversee communications that support fundraising campaigns, donor communications and public engagement.
Line Management
● Line manage the Senior Communications and Movement Building Officer, including regular supervision, goal-setting and professional development.
● Support the Senior Communications and Movement Building Officer to deliver day-to-day content, campaigns and movement-building communications activity in line with agreed strategy.
● Manage freelancers, agencies or consultants (for example design, digital or PR support) as required.
Governance & Reporting
● Ensure compliance with fundraising, charity, data protection (GDPR) and safeguarding legislation across fundraising and communications activity.
● Maintain accurate fundraising and communications databases (CRM, Mailchimp and similar), and provide regular reporting and analysis to the Executive Director and Board.
● Support the Executive Director and Board in reporting income and impact to funders, trustees and other stakeholders.
● Participate in the WSC Senior Management Team, helping review alignment of WSC’s work with strategic vision.
Participation & Values
● Champion WSC's worker-driven governance model, ensuring workers' voices lead our fundraising and communications narratives.
● Collaborate with policy, casework and operations colleagues to align fundraising, communications and organisational priorities.
● Co-produce fundraising and communications outputs with workers, prioritising their voices, interests and concerns.
● Actively contribute to a values-led, inclusive and collaborative working culture.
Person Specification
Knowledge, skills and experience
Significant experience in fundraising, with a demonstrable track record of securing income from trusts, corporate partners and/or individual donors (Essential)
Experience developing and delivering fundraising and communications strategies (Essential)
Experience writing successful funding proposals, grant applications and funder reports (Essential)
Strong track record in communications, with experience overseeing brand, messaging and multi-channel content (Essential)
Experience managing staff (Essential)
Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences (Essential)
Experience of budget setting, monitoring and income forecasting (Essential)
Understanding of charity governance, fundraising regulation and data protection (GDPR) (Essential)
Experience using a CRM or donor database and digital communications tools (e.g. Mailchimp) (Essential)
Knowledge of, or strong interest in, labour rights, migrant rights and/or human rights issues (Essential)
Knowledge of accessible and inclusive communications, and values-led, ethical storytelling (Essential)
Strong project management and organisational skills, with the ability to manage multiple priorities (Essential)
Experience of media relations and press office activity (Essential)
Desirable experience:
Direct experience of migrant worker rights, labour exploitation or related sectors
Experience managing external agencies, freelancers or consultants
Media trained
Membership of the Chartered Institute of Fundraising
Lived experience of precarious work and/or the immigration system
Intermediate level or above of languages spoken by workers WSC partners with, e.g. Russian, Filipino.
Qualifications
● Advanced level degree or equivalent professional experience in Fundraising, Communications, Marketing, or a related field (Essential).
The client requests no contact from agencies or media sales.
Join Rays of Sunshine at an exciting stage of growth and help create unforgettable supporter experiences that bring joy and hope to seriously ill children.
We’re looking for an organised, proactive and people-focused Public Fundraising Executive (Community & Challenge Events) to join our ambitious Fundraising team and help support, develop and grow our Challenge Events programme, alongside delivering Community Fundraising activity.
This is a brilliant opportunity for someone who loves working with people, enjoys making things happen and wants to see the direct impact of their work.
With an initial focus on our expanded London Marathon programme, you’ll help recruit, onboard and support runners and challenge event participants, ensuring they feel motivated, informed and part of Team Sunshine throughout their fundraising journey.
You’ll also support the development and delivery of our wider Challenge Events portfolio, helping us strengthen existing events, explore new opportunities and grow participation and income across a varied programme of third-party and supporter-led events. You’ll work closely with colleagues and supporters to ensure each event is well planned, well promoted and delivers a brilliant experience from sign-up through to event day and beyond.
Alongside this, you’ll support our wider Community Fundraising programme, building relationships with individuals, wish families, schools, groups and local organisations, and helping them make the most of their fundraising.
You’ll play a hands-on role in:
- supporting, developing and growing our Challenge Events programme
- delivering outstanding supporter care and stewardship
- recruiting and supporting challenge event participants
- helping plan and deliver the London Marathon and other events
- building strong relationships with community fundraisers
- coordinating communications, materials, volunteers and event activity
- monitoring fundraising progress and helping supporters achieve their goals
- keeping supporter, event and income records accurate and up to date
- identifying opportunities for supporters to stay involved with Rays of Sunshine
We’re looking for someone with experience in fundraising, events, supporter care, community engagement, customer service or another people-focused role.
You’ll be highly organised, confident communicating with a wide range of people and comfortable managing multiple priorities. Most importantly, you’ll genuinely care about giving supporters a fantastic experience and helping them feel connected to the difference their fundraising makes.
Experience in Community or Challenge Events fundraising, particularly the London Marathon or another large-scale event, would be an advantage.
Why join Rays of Sunshine?
Rays of Sunshine exists to brighten the lives of seriously ill children and young people across the UK through our Sunshine in Hospitals programme, life-changing wishes and Wish Community.
We’re also incredibly proud to have been recognised as one of The Sunday Times Best Places to Work 2026.
Our latest employee survey found:
- 100% of colleagues are proud to work for Rays of Sunshine
- 99% say they do something worthwhile through their role
- 96% overall employee engagement
- 98% would recommend Rays of Sunshine as a great place to work
You’ll be joining a supportive, positive and values-led team where kindness, connection, empowerment, integrity and joy are at the heart of everything we do.
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community



