Supporter development manager jobs in chatham, medway
Head of Retail and FOOD Services
Department: Directorate of Development and External Affairs
Salary: Starting at £47,264, rising to £54,728 FTE per annum + £480 home-based allowance FTE per annum
Location: Homebased with weekly national travel
Hours: 37 hours per week (full-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to join our team as the Head of Retail and FOOD Services. This is a unique opportunity to lead and innovate in a role that combines strategic leadership, operational excellence, and community impact.
Main Responsibilities:
- Develop and implement a multi-channel retail and food services strategy, including business planning, risk assessment, and performance management to increase net profit and service impact.
- Lead on budgeting, financial forecasting, and P&L management. Identify and develop new income-generating opportunities, including grants and tenders.
- Provide strategic leadership to geographically dispersed teams, ensuring effective recruitment, support and training of staff and volunteers.
Main Requirements
- Educated to degree level or above in a relevant sector.
- Demonstrable senior retail management knowledge and experience in managing complex projects, leading teams, and delivering measurable outcomes.
- Proven track record in income growth, financial planning, and managing budgets.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Apply via the Family Action Careers Hub linked to this advert
• Closing Date: 7th July at 23:59
Interviews are scheduled to take place from 16th-22nd July 2025.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You will be responsible for coordinating the internal operations of the organisation including contract management, ICT, office and HR support. This role will also be responsible for travel logistics, event administration, contractual, grant and financial administration and internal office systems. This would include but is not limited to reviewing financial reports, checking invoices and timesheets, booking meeting spaces, catering for meetings, booking staff travel, insurance renewal and support on managing the IT and HR providers.
The appointee will also take the same role for CoST – The Infrastructure Transparency Initiative – a transparency and accountability programme which operates in 21 countries.
Key responsibilities:
Execute financial administration tasks to time (25%):
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Add invoices to the accounting software package Xero purchase ledger
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Support payments to suppliers and partners.
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Preparing sales invoices for submission
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Review invoices and timesheets submitted by consultants prior to payment.
Organising and providing meeting support (15%):
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Organise meetings and international workshops in the UK and in overseas locations within an agreed budget. This includes the planning and coordination of logistics, such as participants registrations, venue selection, travel arrangement, accommodation and catering, as well as the circulation of meeting documents and invitations, and the processing of travel expenses and invoices.
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Provide on the day support for meetings and workshops including catering and ICT.
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To provide secretarial support to the Board of Trustees. including identification of appropriate meeting dates, circulation of papers and drafting of minutes.
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Update information concerning Trustees and the latest audit with Companies House.
Support the administration and monitoring of grants agreements (15%)
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Coordinate the invitation and submission of grant proposals.
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Prepare draft grant agreements based on approved applications.
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Review quarterly financial reports submitted by partners in receipt of grant funding highlighting any areas of concern and improvement.
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Carry out internal financial audits of partners in receipt of grant funding highlighting any areas of concern and improvement in how the funding is managed.
Coordinating the administration and monitoring of consultancy contracts (25%).
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Support the recruitment, negotiations and management of consultants and advisors including coordination with the client.
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Prepare draft consultancy contracts based the agreed scope of work and conditions.
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Coordinate and monitor consultants’ timesheets to capture time billed against the days allocated in the contracts and approval process.
Execute office administrative tasks to time (20%)
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Coordinate, relay internal emails to staff, reserve equipment and venues for presentations and in-person staff meetings, maintain office calendars and send out meeting reminders.
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Provide administrative assistance to colleagues when necessary.
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Coordinate ICT issues with the service provider.
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Day-to-day management of staff recruitment including placing of advertisements and arrangements for shortlisting/interviewing.
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Maintaining staff personnel files and holiday and sick leave records
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Support renewing insurance policies.
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Support the development of operational policies including financial procedures, employee handbook etc.
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Support organisational planning and diary management.
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Provide administrative assistance to colleagues when necessary.
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Coordinate shared meeting space, travel, ICT and HR support agreements and operations to ensure the company provides the agreed service.
Experience
At least 2-3 years’ experience of operational administration and/or assistance with programme oversight, including implementation and governance.
Experience of administering financial, contracting and operational systems.
Experience of project management and events administration, both online and in person.
Desirable Experience
International travel logistics and finance administration.
Background in not-for-profit sector.
Essential Attributes:
Legally able to work in the UK.
Excellent written and verbal communication skills.
Proven project management, administrative and organisational skills
Strong attention to detail.
Excellent ICT skills especially excel.
Highly motivated with an ability to work within budgets and meet deadlines.
Ability to prioritise, plan and organise work.
Commitment to EAP’s Mission, Vision and Values.
Strong diplomacy, networking and relationship-building skills.
Desirable attributes
A graduate.
An interest in international development, infrastructure and public policy.
Experience of using purchaser ledger systems such as Xero.
Knowledge of charity accounting.
Knowledge of contracting consultants and grant agreements.
Key relationships:
EAP Executive Director
EAP Director of Programmes
EAP Lead Policy and Research Adviser
EAP Communications Manager
EAP Senior Finance and Office Manager
EAP Senior Programme Manager
CoST Head of Members and Affiliates
CoST Regional Managers and Technical Advisors
EAP Board of Trustees
CoST Board of Trustees
Strategic Partners
Associates
Accountabilities
Delegated budget / financial authority – 0
Number of people managed directly – 0
Number of consultants managed – 0
Authority level for purchase of resources, materials or services - £0k
Your CV should not be more than 2 pages long and your cover letter should be maximum one page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: A level Group Tutor Contractor across Chemistry, Maths and Physics
Salary: £35 per tutorial
Reporting to: Group Tuition Manager
Contract: For the 2025/26 academic year with the option to renew at the end of the year
Job Location: UK (nationwide, remote)
Successful candidates must have the right to work in the UK by the time employment commences
Interview Date: May - July
Start Date: Between September and November depending on student demand for tuition subject
We are currently looking for Chemistry, Maths and Physics tutors. Recruitment is limited to these subjects as applications for all other areas have closed due to high demand.
About the Role
Are you an experienced A level tutor? Can you support under-resourced young people to reach their full academic potential?
We are looking for passionate and qualified A level tutors to deliver high quality group tuition to our cohort of almost 1,000 students. This is an exciting opportunity for experienced tutors with a love of learning to help bright students overcome barriers to academic achievement. Tutorials are delivered online to groups of up to 4 students via our bespoke online learning platform.
Tutorials generally take place between the hours of 3pm and 8pm on weekday evenings, with flexibility around the schedules of our tutors and students.
About the Organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We are passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are 50% more likely to attend top universities as statistically similar students, according to UCAS.
Role Responsibilities
- Lead weekly hour-long tutorials with your tutor group(s), via The Access Project’s online learning platform
- Responsively plan and deliver stimulating, high quality tuition in line with our Quality Assurance Framework
- Effectively monitor and assess student progress, providing feedback when requested
- Complete weekly attendance forms, supply monthly invoices, and complete other administrative duties as required
- Participate in our observation and feedback process, taking advantage of continuous professional development opportunities
- Follow The Access Project’s safeguarding policies, supporting the wellbeing of your students at all times
Person Specification
- At least two years A level teaching and/or tutoring experience
- Positive, engaging and flexible teaching style
- Familiarity with and strong knowledge of relevant exam boards and specifications
- Evidence of ability to tutor one or more of the following subjects to A level standard: Chemistry, Maths and Physics
- Ability to commit to weekly hour-long tutorials at the same time each week over the academic year
- UK based, with the right to work in the UK
- Passionate about The Access Project’s mission
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Why Work at The Access Project?
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from under-resourced backgrounds access top universities.
We engaged with staff across our organisation and co-created the Equality, Diversity and Inclusion vision and strategic objectives. Our work on this is ongoing to ensure The Access Project can foster an equitable place to work.
We value every individual who works at The Access Project, and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they are proud to tell people they work at The Access Project.
Our Values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or Most Recent Employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address, and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training
- Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
- Proof of qualification is required before the appointment is confirmed
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background:
Consumers International is the only global membership organisation bringing together over 200 member organisations in more than 100 countries to empower and champion the rights of consumers.
We work with our members and partners, across national borders to address critical, systemic global issues that impact and involve consumers. Representing and empowering consumers, we are their voice in international policy-making forums and the global marketplace to shape a world where everyone has access to safe and sustainable products and services.
Working for Consumers International provides the opportunity to build solutions and partnerships to address the foremost marketplace issues and opportunities at global scale.
Purpose of the role:
The purpose of the role is focused on generating and developing monthly management accounts information and providing insight and direction to the Director General and Leadership Team. Reporting directly to the ‘Head of Finance and Organisation Development’, the Management Accountant will play a key role across the business in improving data capture and managing reporting across the team. This role will be on a part time basis of 2 days a week.
This role will suit someone who is looking to join a small, dynamic and growing organisation to run the management reporting process and provide timely and accurate financial management information. Systems experience with ‘Microsoft Dynamics 365 Business Central’ accounting package would be an added advantage.
KEY RESPONSIBILITIES
· Preparing monthly management accounts, including comparatives to budgets, trends and forecasts
· Compiling Balance sheet reconciliations
· Preparing quarterly Project ‘Income and Expenditure’ reports for Project Managers
· Preparing interim/final financial Project reports for submission to Funders
· Preparing quarterly VAT returns
· Providing accurate and timely financial information to support the organisational financial strategy and decision-making process
· Ensuring all transactions are recorded, filed and reported correctly
· Streamlining and improving accounting systems, controls and process environment
· Reviewing and updating current suite of organisational policies
· Preparing annual budget
· Preparing supporting schedules for Annual audit and working with external Accountants to assist in the preparation of annual financial statements
The client requests no contact from agencies or media sales.
Contract type: This is a permanent post with funding confirmed to 31st March 2026
Available posts: 2
Purpose:
Established in 2014, the National Counter Trafficking Centre runs several programmes across England and Wales. One of these is the Independent Child Trafficking Guardianship Service (ICTG) as outlined in Section 48 of The Modern Slavery Act 2015.
The legislation provides a duty to support all children and young people who have been trafficked and reside within one of these areas: Wales/Cymru, East Midlands, West Midlands Combined Authorities, Bedfordshire, Gloucestershire (including Bristol), Warwickshire, all London Boroughs, Hampshire and the Isle of Wight (including Portsmouth and Southampton), Kent, Surrey, Essex, Greater Manchester, North and West Yorkshire, Lancashire and Merseyside.
We are currently recruiting for Support Workers based within one of the following areas:
- London
- Birmingham
- Manchester
Do you want to improve the lives of young people affected by modern slavery? Do you have immigration, social care, or criminal justice experience? Are you ready to join a passionate growing team and step up to this challenge? If your answers are yes, we want to hear from you.
If you are interested in applying for the role, you must have a current driving licence and use of a car or be able to manage extensive travel via pubic transport as there is the potential for extensive travel across our delivery sites. The the role will be Home Based; due to the nature of the work you must be able to identify a confidential space for you to carry out your day to day work.
What are the responsibilities of the Support Worker - Independent Child Trafficking Guardianship Service:
Support for Children:
Independent Child Trafficking Guardians support children who have experienced trafficking and exploitation, working alongside other professionals to ensure that children receive appropriate support in line with their needs.
Within this role you will:
- Support young people through short term pieces of work, for example groupwork and transition out of the service
- Work alongside ICTG's to deliver trips and activities for young people
- Support young people to engage with participation activities both within NCTC and as delivered by partner organisations
- Maintain up to date and accurate recordings on the children's electronic files.
- Identify and respond to safeguarding, alerting managers to concerns and completing actions as required
- Where appropriate contribute to national awareness raising sessions
- Contribute to the national on call rota
Home based with potential for extensive travel across all NCTC delivery sites.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Programme Officer
Reporting to: Senior Programme Manager
Location: Sidcup, Greater London, and hybrid working of 1 day in the office and 4 days remote (subject to change)
Contract Type: Permanent and full-time
Starting Salary: £28,000 – £32,000 gross per annum (based on experience) plus benefits
Interested in supporting projects that make a difference to the lives of others? This is an exciting opportunity for a person to grow and develop within a challenging but fulfilling sector. The Programme Officer will work closely with both the project teams and the wider organisation to support the effective management and delivery of projects across from our London office.
Purpose
The Programme Officer will be responsible for supporting the effective implementation of project delivery activities across our portfolio, predominantly in Africa, Europe, Central Asia, and the Middle East. The post holder will support project delivery, ensuring quality expectations (internal and client), delivering within the scope and budgeted resources of projects, and in line with project timelines. They will work closely with other members of the programme delivery team, our technical team, delivery partners, and consultants to ensure projects maximise their positive impact and will also support the Senior Programme Manager to disseminate good management practice across the organisation, and advise on delivery approaches.
Main Responsibilities
The responsibilities of the Programme Officer include the following:
1. Project Support
- Provide support to Programme Managers in the delivery of projects, ensuring projects are delivered on time, within budget and scope and comply with client contracts
- Take on the project management of assigned select projects within a determined budget/complexity threshold, ensuring that they are delivered to time and quality
- Set-up and monitor project workplans, including change requests ensuring that approvals are formally recorded and filed
- Manage day-to-day relationships with delivery partners and internal team(s) and build a solid understanding of delivery needs and timelines across projects
- Monitor and support timely client and consultant billing and invoices attached to delivery
- Support onboarding of consultants for new projects, including due diligence checks and contract preparation based on set templates
- Ensure project management software and tools are accurate and kept up to date for allocated projects
- Provide timely responses to client queries and alert the Senior Project Manager of any potential risks
- Lead duty of care and travel planning for staff and consultants, working alongside administrative officers
- Liaise closely with technical colleagues and Project Managers on project support needs.
2. Project Financial Management
- Monitor project budget performance, capturing variances and liaising with the Finance Team and Senior Programme Manager
- Monitor and support the processing of consultants’ expenses/fees against contracts and client invoices against contracts.
- Make recommendations to ensure financial outcomes are met with respect to time, quality and cost, and provide early warning of project overspend
- Prepare internal project update reporting including finances and resourcing using required management tools.
3. Organisational Support and Business Development
- Provide support in strengthening policies, procedures, and management tools for Development Pathways
- Coordinate with wider project teams to ensure technical capacity is well planned across Development Pathways’ portfolio of projects
- Signpost colleagues to relevant project management tools and processes, when required
- Support project closure processes as required, capturing and sharing lessons internally
- Provide ad hoc input to evolving organisational requirements as directed by senior members
- Assist with the identification and monitoring of business opportunities in donor markets, as requested
- Update SharePoint and ensure project data sheets are developed and up to date to facilitate bids for tenders
- Collate and share project information to support the Business Development and Communications department.
Skills, Knowledge and Behaviours
The Programme Officer will require the following combination of applied skills, knowledge, and behaviours to successfully contribute to team goals:
Required:
- An undergraduate degree in an appropriate subject
- Around 3 years’ experience working on project support or delivery within international development, research and/or the consultancy sector
- Ability and confidence to work independently and manage their own workflows
- Good communication skills and an ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation
- Excellent drafting skills
- Ability to understand and effectively analyse and utilise financial information
- Proven ability to resolve problems, anticipate barriers and create practical solutions
- High IT proficiency (Microsoft Office (Word, Excel, SharePoint, etc.)
- Demonstrated attention to detail ensuring quality standards are maintained
- Ability to travel internationally when required.
Advantageous:
- Up to 3 yeaers project management experience
- Proficiency in additional languages
- Commitment to social justice and gender equality.
Reporting Lines:
This post will report to the UK Office Senior Programme Manager.
Terms of Employment and Benefits
Recruitment will be at the junior level and is a permanent and full-time post. Along with basic salary, the successful candidate would receive an attractive package of the following:
- Fulfilling work - working to make a difference to some of the world’s most under-served communities
- Flexible working – Development Pathways offers employees flexible work hours and hybrid working
- Generous time off – recharge with 30-holiday entitlement plus public/bank holidays
- Excellent health and well-being provision – access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme, long-term sickness benefits and Employee Assistance Programme
- Group Life Insurance
- Commitment to professional development opportunities – we encourage our staff to participate in professional learning and development
- Provision of a company laptop
- Yearly working at home allowance
- Reward Scheme for involvement in winning bid work.
How to Apply
We invite interested candidates to please apply for the post by including all of the following:
- A cover letter explaining why you are applying for this position, and how you would meet the selection criteria for the post of Programme Officer
- A detailed CV (curriculum vitae) specifying your qualifications, education, and relevant work experience
- All applicants will be required to specify if they have the right to work and live in the UK.
Closing date for this post will be the close of business on the 20th June 2025.
Applications should be submitted by email.
Applications will be reviewed on a rolling basis and we retain the right to close this role without notice. So, if you are interested, please apply early.
Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.
Applicants, please note the Privacy Notice on our website.
Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilitie without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.
About us
Founded in 2010, Development Pathways has grown rapidly into an internationally renowned and respected consultancy business, providing high quality consultancies and project management throughout Africa, Asia, Middle East and the Pacific in social protection, inclusive programming and management information systems. We have offices in the United Kingdom, Kenya and Australia, focused on: social protection; social and economic analysis; research and evaluation; training and capacity building; and, digital technology.
We are committed to transformative social policies to promote social justice and gender equality, women’s empowerment and social inclusion. We work hard and are passionate about what we do. We find time to discuss important issues and how we, as a company, can support initiatives that we care about.
Please note our staff have a hybrid working arrangement of 4 days remote and 1 day working in the office per week although this may be subject to change
For more information about our organisation, please visit our website.
Please include a Cover Letter with your CV.
The client requests no contact from agencies or media sales.
Customer Engagement Manager
Ref: CEM0625
Location: Dartford, DA2 6NX
Contract: Fixed Term Contract – March 2026
Salary: Circa £32k per annum
Hours: 37.5 hours per week
Groundwork South is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. The position of Customer Engagement Manager (CEM) is an exciting opportunity to work in a key role in the delivery of our Water Efficiency Programme.
Summary of role: The Customer Engagement Manager plays a pivotal role within the Groundwork Water Efficiency management team, taking the lead on generating appointments for our domestic and non-household water efficiency services delivered on behalf of various water companies across London and the South of England.
This position is responsible for overseeing high-quality outbound and inbound customer engagement activities, as well as other promotional efforts, to secure work for our field-based teams of water efficiency advisors and plumbers.
You will manage the day-to-day operations of a large customer engagement team, working closely with three Customer Engagement Team Leaders to ensure performance targets are consistently met each week.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour Healthline
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifices schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Groundwork South
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: 22nd June 2025
Interview date: 27th June 2025
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.
At Young Sounds UK our mission is to help musically talented young people from low-income families fulfil their potential. We're seeking our first Evaluation Director to join a small, thriving organisation and lead our evaluation strategy. Working collaboratively with colleagues, you will generate insights that strengthen programme delivery, and how we understand and share our impact.
For full information on this role, including key responsibilities and person specification, please view the job pack.
The closing date for applications is Monday 14 July 2025 at 12 noon.
About Young Sounds UK
Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:
- We support young musicians from low-income families with funding and other help
- We support music education through training, advocacy and research.
Established in 1998 we work across genres and across the UK. Our four programme areas are:
- Discover: training teachers in how to spot young people’s musical potential
- Connect: targeting and sustaining young people’s emerging talent through strategic support
- Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
- Innovate: leading new thinking and action on talent development
Role overview
Young Sounds is a reflective organisation. We’ve always invested time and effort in seeking out, understanding and demonstrating the difference our programmes are making. We believe in learning from experience. This is what we mean by evaluation.
We have recently secured funding to build on our evaluation work to date, and it is a priority for us to more fully embed evaluation throughout our work – the Evaluation Director will be critical to us achieving this. The Evaluation Director is a new role and will lead the development and implementation of Young Sounds’ evaluation strategy, ensuring that our work is evidence-based and impactful.
Key areas of responsibility
- Evaluation strategy and organisational learning
- Programme evaluation
- Organisational capacity and culture
- Research and policy engagement
- Quality assurance and reporting
The client requests no contact from agencies or media sales.
Project Manager (Programmes)
£40,000-£46,000 (dependent on skills and experience) plus generous benefits
Location – Home-based with regular travel across a designated region and to our offices as required
We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
As Project Manager, you’ll lead key aspects of the Grass Pitch Programme, working with national governing bodies and stakeholders to improve the quality and sustainability of grass pitches. You’ll also deliver a nationwide volunteer strategy, helping to recruit, train, and retain volunteers who maintain vital community pitches. This role blends programme delivery, strategic planning, and stakeholder engagement at the highest level.
In this role, you’ll manage multi-sport capital and revenue investment plans, build strong relationships with NGBs, County FAs, and delivery teams, and lead the development of a robust volunteer Groundskeeper strategy. You’ll coordinate project timelines, budgets, KPIs, and risks, while using data to drive continuous improvement.
About the Football Foundation
Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.
The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.
What are we looking for?
We are looking for someone with demonstrated experience in complex, multi-stakeholder project or programme management, and excellent skills in stakeholder engagement, relationship building, and team collaboration. You’ll have a strong understanding of sports development, facility operations, and community needs, as well as in-depth knowledge of sports National Governing Bodies. Strategic thinking, effective communication, and an understanding of funding and investment processes are essential, and you should be confident using digital tools and data to drive delivery and continuous improvement. A commitment to equity, diversity, and inclusion, as well as an understanding of barriers to participation, is crucial. Experience working with or alongside national governing bodies or in the sport/community development sector is highly desirable.
You don’t need to follow football to apply, but it is expected that you appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £40,000 - £46,000 per annum, dependent on relevant skills and experience.
You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets.
We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.
The closing date for applications is: Thursday 3 July 2025 at 09:00am
Interviews will be held in-person at Wembley Stadium on 11 July 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our lovely charity client is seeking a highly motivated and experienced Individual Giving and Legacies Manager to join their dedicated team for a 13 month contract. This is an excellent opportunity for a fundraising professional to develop and implement a comprehensive strategy, focusing on legacy income development and securing sustainable funding for the organisation.
Key responsibilities
The Individual Giving and Legacies Manager will be responsible for:
- Developing and implementing a strategic framework for Individual Giving and Legacy fundraising to meet both immediate and longer-term financial needs.
- Creating and delivering a comprehensive legacy promotion strategy to maximise future income from bequests.
- Conducting regular analysis of the supporter database to identify legacy prospects, major donor potential, and strategic insights.
- Strategically identifying and cultivating new and existing prospects for both individual gifts and legacy pledges.
- Developing and implementing segmented donor care and stewardship programs for individual donors, major donors, and legacy pledgers.
- Leading negotiations to secure income from major donors and legacy pledgers.
- Working closely with the Communications, Income and Marketing Manager to set annual income and expenditure targets.
- Developing and managing relationships with donors, legacy pledgers, and influential stakeholders.
- Recruiting, training, and managing volunteers involved with individual giving and legacy fundraising.
Person Specifications
- Proven experience in developing and implementing successful individual giving and legacy fundraising strategies.
- A strong track record of achieving income targets and securing sustainable funding.
- Expertise in donor stewardship and building lasting relationships with supporters.
- Excellent analytical skills with the ability to identify prospects and strategic insights from donor data.
- Strong communication and negotiation skills, capable of preparing compelling materials and leading discussions with major donors and legacy pledgers.
- The ability to work collaboratively within a team and coordinate cross-organisational approaches to fundraising.
- A commitment to data protection best practices and ethical fundraising.
What’s on Offer:
- £39,160 per annum
- Full-time opportunity
- A flexible working set up, remote working
- A 13 month contract
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button via our webite.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Our client is a user-led pan-disability charity operating primarily in Buckinghamshire. They are a successful, dynamic and influential charity, focused on supporting disabled people by fixing the biggest issues facing them. They aim to build a world which is Fair4All, including disabled people.
Position: Project Operations Manager
Salary Range: £31,000 - £34,000 FTE depending on experience
Hours: 37.5 hrs/week
Location: Remote working
Reporting to: Chair of Trustees
Benefits: Company Pension Scheme, standard holiday entitlement, flexible working
The role:
The primary purpose of the Project Operations Manager role is to provide leadership to ensure that their project work is delivered successfully, to agreed targets, on time and within agreed budgets.
Responsibilities:
• To take charge of and lead their projects, and the staff and volunteers working on them. Ensure project work is delivered successfully, to agreed targets, on time and within agreed budgets. This includes project reporting, overseeing and managing website, media, online and other communications activities related projects, and managing project budgets.
• Contribute to the development and delivery of their Operational Plan.
• With the Trustee Board and grants team, support the revival of appropriate dormant projects and the creation of new projects. Contribute to and endorse grant applications and ensure funder targets and goals are met.
• Establish and maintain collaborative and positive working relationships with their Trustees and key staff.
• With the Support Manager, positively influence the culture within their to ensure it remains an inclusive, diverse and effective working community and continue the charity’s policy of highly supportive and positive management of staff and volunteers, ensuring that their Values are upheld.
• Contribute to ensuring effective welfare and safeguarding policies are in place that are understood and regularly communicated to volunteers and employees.
• Ensure they deliver excellent customer service, so that service users, external organisations and partners receive high-quality service and support; and ensure any complaints or issues are managed promptly and satisfactorily resolved.
• Represent them and their projects internally and externally.
About you:
They are seeking an experienced charity operations and/or projects manager who can bring skills, expertise and knowledge into their rapidly expanding charity.
Essential skills and experience:
• Previous experience of successfully managing UK charity or not-for profit projects and/or services, including financial and budgetary controls.
• A track record of proactive success in achieving project and service goals and outcomes.
• Previous experience of successfully managing staff and, ideally, volunteers.
• A proven ability to effectively plan and manage a mixed portfolio of tasks and activities, including managing your own time effectively.
• A track record of personal learning and development, adapting to changing circumstances, and proactively meeting challenges.
• Strong personal commitment to diversity and inclusion including the social model of disability. Must be able to work effectively with disabled people with all types of impairment.
Desirable skills and experience:
• Understanding impairments including neurodiversity, mental health, sensory loss, long-term conditions and physical disabilities.
• A highly supportive management style which removes barriers for disabled staff and volunteers to allow them to work in ways which are most effective for them.
• Knowledge of project management tools.
About them:
Our client works by permanently removing barriers facing disabled people and finding answers to the big issues facing them, alongside helping individuals. Their projects and partnerships deliver unique and lasting change and effective support that helps nearly all the 41,000 disabled people in Buckinghamshire – plus many beyond their county.
Uniquely, they are mainly voluntary charity. They have over 150 volunteers, mostly disabled people, supported by a small staff team, who themselves run their projects and services. Many of their volunteers are jobseekers or needing help to move forward in their lives and they actively support them by the way we work.
How to apply: Please submit a CV with a covering letter (of no more than 500 words) setting out how you meet the person specification for the role.
You may also have experience in the following roles: Operations Manager, Project Manager, Charity Operations Manager, Programme Manager, Service Delivery Manager, Operations Coordinator, Project Coordinator, Charity Project Manager, Non-Profit Operations Manager, Service Operations Manager, etc.
REF-222 041
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engagement Manager - Southend
Contract: Fixed 1 year (but with a strong likelihood of extension)
Job Ref: V542
Hours/Days per week: 25 hours per week (Flexible hours)
Salary: £18,303.57 (FTE £25,625) plus attractive employee benefits package
Start date: ASAP
Location: Southend-on-Sea (locally homebased).
Closing date: TBC
Interview date and Location: TBC
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
Job Purpose:
We are commissioned by Southend-on-Sea Borough Council to deliver our Family Mentors project across the local area; the project has been running for 15 years. Our committed volunteers from the local community provide support to families whose children are at risk or have a safeguarding plan.
We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Southend-on-Sea. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
As our Engagement Manager, you will work closely with the Project Manager and key stakeholders, helping to ensure the programme continues to be a success.Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Position Title: Senior Income Generation Manager
Responsible to: CEO
Responsible for: Trusts & Grants Manager and Corporate Partnerships officer
Salary: £40,000 (Pro rata £32,000)
Hours: 0.8 FTE (4 days a week)
Benefits include: Flexible work environment, 23 days annual leave (pro-rata) which increases after 2 years, 3 Volunteering Days (pro-rata), 3 Trust Days, Death in Service, Employee Assistance Programme, Auto Enrolment Pension, paid agreed expenses.
Location: Home-based with the ability to travel nationally (including small number of overnight stays)
Term: 1 year fixed contract
Closing Date: 16th June 2025
Interview Date: 23rd/24th June 2025
Dame Kelly Holmes Trust
Dame Kelly Holmes Trust puts world-class athletes shoulder to shoulder with young people. Equipping them with a winning mindset and shaping their futures - it's a teammate like no other.
Whether that’s building relationship skills, improving self-esteem or learning to stay focused, our sporting champions help the next generation move forward with confidence.
Application Process
Please apply with your CV and a Cover Letter of no more than 2 pages. Your Cover Letter should demonstrate how you meet the key responsibilities of the role and job criteria listed below.
We actively welcome and encourage applications from candidates of diverse cultures, perspectives and lived experiences. To ensure an inclusive recruitment process, all Cover Letters and CVs are anonymised before shortlisting.
Job description:
Reporting to the CEO, we are seeking a Senior Income Generation Manager to be an essential lead across all areas of the Trust’s income streams, with a focus on developing our current corporate partnerships, explore and build new potential partnerships and maximise our fundraising potential through a private event, fundraising challenge, individual giving and fostering new ideas alongside the events calendar. Managing the income generation team, you will seek to maximise value from opportunities across the organisation and ensure that fundraising is consistent with the charity’s broader goals.
You will be an inspiring, collaborative manager who seeks out opportunities whilst supporting your team to succeed and achieve their potential. You will have a proven track record of designing, delivering and achieving ambitious income growth strategies, including demonstrable experience securing five and six-figure value partnerships, including multiyear, through philanthropy and corporate support, as well as an overall understanding of our wider key income streams, Grants & Trusts, Statutory, Education, Health and Corporate Personal Development & Employee Wellbeing products and services.
To be successful, you will need proven success in securing new income and the ability to create strong networks, excellent team leadership and management skills, project management and organisational skills (including financial management).
Whilst your income generation achievements are important, your mindset and the way you approach your work are equally important to us. You may be looking to transfer your skills from another sector, you may be looking to step up or you may be looking for a new challenge in a smaller agile organisation, if you connect to our purpose and our ambition and feel you can do the job, please do apply.
Key Areas of work
- Drive the delivery of our fundraising strategy, alongside the CEO, Board and Income Generation Committee to realise our fundraising ambitions of circa £1mil this FY.
- Responsible for the income generation team, developing the income strategies and raising both unrestricted and restricted income from corporate partnerships, fundraising events and challenges, charitable trusts, statutory bodies, the health sector and educational establishments.
- To seek out and maximise opportunities within our current areas of work, including the ongoing development of increasing our presence and impact at a local ‘hub’ level.
- Ensure consistent and professional presentation of the charity to all funding sources.
- Work closely with CEO & SMT to maximise awareness and funding of our work to allow for continued meaningful engagement with existing supporters and to enable us to reach new audiences.
- Ensure all team members adhere to best practices in fundraising, including the use of data, confidentiality and acknowledgement
- Work with CEO, Senior Finance Manager & Income Generation team to manage the fundraising budget, with direct responsibility for all fundraising lines, ensuring that income is accurately forecasted, and team members work to and report on set KPIs.
- Managing team members to ensure fulfilment of strategic objectives and values, ensuring efficient use of resources, and providing good communication and support.
Other key roles:
- Role model the Trust’s values and behaviours and support individuals to do the same.
- To ensure that a positive image of Dame Kelly Holmes Trust is projected at all times.
- To contribute to other activities undertaken by Dame Kelly Holmes Trust.
- To contribute to organisational effectiveness through positive team working.
- To adhere to Dame Kelly Holmes Trust Health and Safety & Safeguarding Procedures.
Criteria/Essential or Desirable/How Evidenced and Assessed
Leadership:
- A track record of delivering results in the key areas of fundraising, and experience in leadership, management and development of teams. E. Interview/ Application
- Significant experience in leading and motivating teams to deliver ambitious income targets and growth including managing and leading remotely. E. Interview
Knowledge and Experience :
- Significant experience in developing high-value partnerships with corporate/philanthropist’s and an understanding of wider charitable income streams such as trusts and statutory bodies. E. Interview/ Application
- Extensive experience in articulating complex projects and programmes of work and dealing with external and internal stakeholders at a senior level. E. Interview
- Experience and understanding in partnership acquisition and relationship management programmes, and in a wide range of engagement channels, including digital & direct mail. E. Interview/ Application
- Ability to plan, organise, schedule and budget in an efficient, productive manner to focus on key priorities and budgets (including forecasting, monitoring and regular reporting against targets). E. Interview
- Proven ability to determine opportunities and threats through a comprehensive analysis of current and future trends. E. Interview
- Excellent ability to structure and process quantitative and qualitative data and draw insightful conclusions from it. E. Interview
- Detailed knowledge of the Code of Fundraising Practice and other relevant sector regulations. E. Interview/ Application
- Experience in event development and management from concept to delivery. D. Application
- A track record of developing corporate partnerships within the youth or well-being context. D. Application
Communication and people skills:
- Ability to work effectively with colleagues to establish a collaborative working environment. E. Interview
Organisational skills:
- Maintains stable performance when under heavy pressure and often conflicting deadlines and adjusts quickly to changing priorities and conditions. E. Interview
- Excellent literacy, numeracy, IT, database and presentation skills, and high attention to detail. E. Application
- Excellent interpersonal skills with the ability to develop internal/external relationships at all levels. E. Interview
- Experience in using Salesforce CRM. D. Application
Values & Mindset:
- Strong leadership skills, able to lead by example on working flexibly as part of a small and dynamic team. E. Interview/ Application
- Able to build strong, lasting relationships with partners and stakeholders. E. Interview
- Able to handle significant confidential material and information. E. Interview/ Application
- Strategic focus on outcomes, both individual and Trust-wide; tenacious approach to problem-solving. E. Interview
- Flexible and adaptable, willing to initiate change and ready to implement new ideas. E. Interview
- Strong sense of personal accountability and responsibility, leading by example. E. Interview
- Analytical and strategic approach to data and insight, ability to recognise solutions and maximise opportunity and impact. E. Application
- Articulate with strong presentation skills. E. Interview
- Ambitious for the organisation and what it can achieve. E. Interview
- Willing to travel across the country as required for the job role. E Application
Dame Kelly Holmes Trust recognises the value that a diverse workforce can bring to our organisation and strives to reflect this among our employees, athletes, volunteers and other stakeholders. To help us measure how well we are doing against this, please could you complete our online Monitoring and Diversity form - https://survey.alchemer.eu/s3/90615386/EDI-monitoring-2023-RECRUITMENT
For information on our Privacy Policy please see our website
A Champion in their corner - Dame Kelly Holmes Trust puts world class athletes shoulder to shoulder with young people.
The client requests no contact from agencies or media sales.
About GISF
The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs across a range of sectors.
GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovation in security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM.
We strengthen NGO security practice worldwide by:
- Maintaining and building from our expertise in humanitarian security risk management
- Offering trusted platforms for coordination and knowledge sharing
- Driving innovation, capturing best practice, and improving SRM capabilities.
- Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need
For more information, visit: www.gisf.ngo
Job details
Are you passionate about improving safety and security for NGOs around the world? Join GISF as our new SRM Technical Adviser and help shape the future of NGO security risk management.
We’re looking for someone with solid, hands-on experience in NGO safety and security—someone who knows the field, understands the challenges, and wants to make a difference. You’ll be a confident relationship-builder, comfortable navigating both the NGO and commercial worlds, and keen to turn research into real-world tools.
What you’ll be doing
- Lead technical development: Create, update, and promote GISF’s technical guides and tools—making sure they’re relevant, practical, and genuinely useful for NGOs of all sizes.
- Provide expert input into GISF’s research projects, ensuring technical accuracy and real-world applicability.
- Provide expert input into GISF’s research projects, ensuring technical accuracy and real-world applicability.
- Deliver training and workshops: Design and run training sessions for a wide range of participants, from INGO Security Directors to national NGO focal points.
- Provide ad-hoc technical advice to members and prospective members on developing internal SRM structures and systems.
- Provide ad-hoc technical advice to members and prospective members on developing internal SRM structures and systems.
- Strengthen coordination: Offer bespoke advisory support and mentoring to NGO platforms, including technical assistance for forum leadership and members.
- Be ready to deploy on short-term assignments to help improve NGO security coordination where it’s needed most.
- Facilitate roundtables in response to crises or periods of elevated security risk.
- Strengthen the working relationship between NGOs and the UN via SLT
- Represent GISF externally: Build and maintain strong connections with regional coordination groups, specialist working groups, and other stakeholders.
- Collaborate with GISF’s policy and engagement teams to translate operational insights into advocacy positions, donor engagement, and external messaging.
- Collaborate with GISF’s policy and engagement teams to translate operational insights into advocacy positions, donor engagement, and external messaging.
- Stay ahead of the curve: Ensure GISF’s services stay up to date by tapping into your networks and keeping an eye on emerging challenges and innovations in SRM.
- Identify emerging knowledge gaps, and coordinate with relevant teams or individuals to address them.
- Identify emerging knowledge gaps, and coordinate with relevant teams or individuals to address them.
- Internal Support: You’ll lead on GISF’s own security management, ensuring the safety and security of GISF staff and activities, including pre-travel risk assessments and appropriate training.
- Contribute to funding proposals and the design of new projects or initiatives.
What we’re looking for
You’ll need a strong background in NGO security, an instinct for collaboration, and a desire to contribute to a mission-driven organisation. If you’re someone who enjoys turning complex issues into practical solutions—and can do it with clarity, humility, and a sense of humour—we’d love to hear from you.
What we offer
- 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
- Office shutdown between Christmas and New Year
- Employer Pension contributions
- Unique opportunity to shape NGO risk-management into the future
The Global Interagency Security Forum (GISF) is a member-led NGO forum that drives change through our global network of over 130 member organisations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a standout opportunity to work with a globally respected organisation whose analysis and insights inform humanitarian response, policy, and peacebuilding.
Applications are open to those who meet the person specification below and are within, or close to, GMT or EST time zones.
A leading international organisation is seeking a confident, client-focused Account Manager to steward a portfolio of high-value public sector clients.
This remote-first non-profit's work enables governments, NGOs, and multilateral institutions to make timely and informed decisions. With a reputation for rigour, transparency, and impact, the organisation plays a key role in supporting those addressing the world’s most complex crises.
As the dedicated Account Manager, you’ll manage a diverse portfolio of government and intergovernmental clients. These are well-established relationships, with account values ranging from $50k to over $1.4m. With a current portfolio worth $5m and a target of $7m by 2026, this is a key hire, critical to sustaining the organisation’s impact.
You’ll act as the primary liaison post-sale, owning renewals, client engagement, procurement navigation, and usage optimisation. You’ll support the full lifecycle of account management, from contract renewal and compliance to upselling and client success. The portfolio includes a mix of active and developing accounts, offering plenty of scope to deepen relationships, increase engagement, and drive strategic growth. This role is ideal for someone with experience in public sector licensing, data services, or subscription-based partnerships.
As Account Manager, you will:
- Manage a portfolio of public sector accounts, including government bodies and multilateral institutions
- Lead renewals, procurement coordination, and contract amendments with precision and confidence
- Identify opportunities for account growth and present tailored solutions to increase value
- Deliver training and guidance to help clients fully utilise the organisation’s tools and services
- Coordinate with internal teams to address client needs
- Re-establish contact with lapsed accounts and improve overall relationship depth
- Track usage and maintain detailed CRM records to support internal reporting and performance reviews
- Ensure strong account hygiene, compliance with client requirements, and high satisfaction levels
Essential criteria
Only applicants whose CV's match the criteria below will be contacted. A cover letter is not required for application at this stage - please only use the cover note section on CharityJob to clarify relevant experience in the areas below, and only if needed. A cover letter will be required for formal application - guidance and support for this will be provided to suitable applicants.
- You already work within an within an international development charity/NGO and have extensive experience in account management or revenue partnerships, especially with public sector clients
- You have thorough knowledge of government procurement, compliance, and budgeting cycles
- You are able to evidence success in managing large or complex accounts with multiple stakeholders
- You have experience in data, SaaS, or service-based nonprofits—particularly those selling tools or licenses
- You bring a track record of excellent relationship-building, including with previously disengaged or complex accounts
- You have strong organisational skills and attention to detail in a fast-paced, remote environment
- You are confident communicating value and renewal strategy to senior client contacts
- You are proficient in using CRM systems such as Salesforce
- Your time zone is GMT or EST (or very close to)
Please see Essential Criteria section above for application guidance.
Expert recruitment for fundraisers and charities.