Supporter development manager jobs in eltham, greater london

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Floating Support Worker

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Floating Support Worker will specialise in working with women for whom housing, and risk of tenancy breakdown is a priority. You will provide specialist housing and domestic abuse support to women aged 18 and over. The accommodation needs of the women you support will require you to advocate and support for each woman efficiently and empathically, whilst liaising with providers and stakeholders to ensure her accommodation needs are met. The role is dynamic and requires the post holder to respond to women with effective crisis intervention, advocacy and support. They will be required to coordinate the provision of multiagency support which focuses on working with clients to maintain their tenancies and prevent homelessness. The post holder will establish positive, proactive, and innovative working relationships with housing services and partner agencies.

The Floating Support Worker will ensure that the women survivors views and needs inform every stage of the process, and so the post holder will be empathic, empowering and able to advocate for women. You will also share your learning with your team, Advance and other stakeholders to ensure best practice is consistently achieved.

Working as part of a team of Floating Support Workers, you will make proactive contact and provide high quality non-judgemental advocacy and support based upon a client led needs and risk assessment. You will be responsible for a number of women at a time and you will be their designated and consistent support worker. You will also support women and referrers at the first stage of referral by completing assessments and providing crisis intervention support as part of a ‘duty’ team with designated days for you to do this.

The Floating Support Worker will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse and the housing sectors. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information appropriately.

Experience of supporting female survivors of domestic violence with housing and accommodation needs, in partnership with other organisations, and of safeguarding procedures is essential for this post.

Key Responsibilities and Duties

· Create effective working partnerships with housing service providers and the local council to promote the Floating Support Worker Service

· Provide information, guidance and support to referral stakeholders to enable them to identify women at risk of and experiencing domestic violence, enabling them to confidently respond and refer women to the service. This may include delivery of briefings and information sessions to upskill housing workers. To continuously build awareness of the service and confidence of stakeholders in order to ensure women in need are identified and supported

· Effectively support a number of women at any one time, undertaking case management activities such as excellent assessments, action planning, referrals, and record keeping

· Conduct comprehensive assessments of needs and risk for women experiencing domestic violence, carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required

· Develop and deliver support plans that include delivery of high-quality face to face or telephone crisis intervention, information, advocacy and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions. Ensure that focus on safe tenancy sustainment and homelessness prevention underpins all work

· Advise women of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocate ensuring barriers to accessing support and protection are minimised

· Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them

· Proactively assess the needs and safety of women at risk proactively following Adult at Risk policies and procedures

· Participate in multi-agency conferences in respect of children and adults at risk as required, providing reports and undertaking actions as necessary

· Ensure all monitoring and evaluation for each woman, all cases and the project overall is accurate and up to date. Work in partnership with your team and the Advance Insights and Evidence team to ensure all reporting requirements are met. Highlight issues and successes in a timely manner

· Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and other appropriate partners and stakeholders

· Participate in multi-agency working and focus groups when requested to do so and follow through on agreed appropriate actions that arise from these

· Work effectively as a member of your own team and as a team member of Advance supporting all organisational objectives

· Work in partnership with housing staff and provide institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise

· Be responsible for your own personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role

· Participate in supervision, training and meetings as required, and assist in the development of services in line with agreed development plans

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

· Closing Date for Applications: *Sunday 31st August 2025 @23:59

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team who will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are now looking for an Estates Support Officer to join us on a full-time, permanent basis, working 36 hours per week.

The Benefits

• Salary of £33,666 - £38,000 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for a detail-oriented estates or finance administrator to join our dedicated organisation.

You’ll gain unparalleled insight into the workings of a nationally treasured estate, building meaningful connections with a range of stakeholders while supporting property transactions across some of London’s most iconic and historic green spaces.

What’s more, you will also benefit from a collaborative working environment with access to excellent learning and development opportunities designed to help you flourish in your career.

The Role

As an Estates Support Officer, you will maintain and co-ordinate the day-to-day administrative and financial operations that support the management of our diverse and high-profile property portfolio.

Specifically, you will help keep the estates database accurate and up to date, managing the Estates mailbox as the first point of contact for property-related enquiries, and providing vital support to Estate Managers in the co-ordination of leases, licences and financial procedures.

In addition, you’ll monitor and report on workflow progression, oversee rent collection and financial commitments, and work closely with the Finance team to support invoicing processes and annual reporting requirements.

Additionally, you will:

• Co-ordinate documentation and track compliance with internal property procedures
• Prepare meeting documentation, take minutes, and follow up on actions
• Process ad hoc licences and distribute property-related correspondence
• Support income forecasting and assist with budget preparation
• Maintain the team’s Risk Register and ensure mitigation actions are reviewed regularly
• Represent the Estates team in internal forums and support stakeholder communications

About You

To be considered as an Estates Support Officer, you will need:

• A strong administrative background with experience in estates/property or finance
• Proficiency in Microsoft Office, database management systems, and finance systems
• Excellent attention to detail and a methodical approach to problem solving, data and record management
• Strong communication and negotiation skills with the ability to build rapport with stakeholders
• Highly organised with the ability to manage competing priorities and meet tight deadlines
• Strong report writing, mathematical and analytical skills
• A Level 3 qualification or above in Business Administration, Property Management, Finance or related field (or equivalent relevant experience)
• GCSEs (or equivalent) including Maths and English at grade C/4 or above

Other organisations may call this role Property Administrator, Estates Assistant, Estates Administrator, Estates Finance Officer, or Estates and Property Support Officer.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you want to join us as an Estates Support Officer, please apply via the button shown.

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.  

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.

The Museum is looking for an ambitious and self-motivated individual for the role of Philanthropy Manager. The role will be focused on raising funds from high-net-worth individuals capable of giving six-figure gifts and key in achieving our strategic priorities. It will involve working both independently and closely with senior stakeholders in order to cultivate and maintain relationships with new and existing funders, securing income towards a diverse range of core and capital projects.

Working alongside an approachable and highly successful Philanthropy team and reporting into the Senior Philanthropy Manager (HNWI), the role will cultivate and build relationships with a portfolio of potential and existing funders, engaging with them through correspondence, meetings, events and creating compelling proposals to secure funding. The role will provide exemplary stewardship and create robust and long-term pipelines, whilst actively supporting the Philanthropy Executive with their portfolio.

About you

The appointed person will be able to secure and manage gifts from high-net-worth individuals, and have exceptional written and oral communication skills, with an ability to convey detailed information in a concise and engaging manner. They will have an ability to establish productive relationships with a variety of funders, prospects and colleagues and be able to to establish productive relationships with a variety of funders, prospects and colleagues. The person will be able to work proactively and constructively with colleagues to develop high-quality project proposals and act as an ambassador for the Natural History Museum amongst a range of high-profile external contacts. Finally, they must have exceptional attention to detail and organisational skills and an ability to prioritise and meet regular deadlines whilst working under pressure.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. 
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

Hybrid working

We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events.  We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.

How to apply

If this sounds like you, please apply below by clicking on Apply for job.

Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.

Closing date: 23:59 on 31 August 2025

Interviews expected: w/c 15 September 2025

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

The Talent Set are thrilled to partner with a world-renowned cultural and scientific institution to recruit a passionate and driven Philanthropy Manager. This is an exceptional opportunity to join a pioneering organisation at the forefront of global research, education, and public engagement. This role will involve managing and developing a portfolio of major donors and prospects, crafting compelling proposals, delivering outstanding stewardship, and working collaboratively with senior stakeholders. This is an exciting chance to make a significant impact within a mission-led organisation shaping the future for people and planet.

Key Responsibilities

• Raise significant income from high-net-worth individuals, personally cultivating a portfolio of major donors and securing six-figure+ gifts in support of capital, core, and scientific projects.
• Develop and deliver compelling cases for support, working cross-functionally with internal stakeholders to align fundraising opportunities with donor interests and organisational priorities.
• Plan and implement tailored cultivation and solicitation strategies, leveraging senior stakeholders and leadership where appropriate to maximise donor engagement and giving potential.
• Provide outstanding stewardship and donor relationship management, including high-quality communications, briefings, events, and robust gift reporting.
• Support the development of a strong donor pipeline, mentoring the Philanthropy Executive and contributing to a collaborative and high-performing team culture.
• Maintain accurate records and reporting, working closely with Finance and administrative teams to track income, ensure compliance with funding agreements, and uphold data integrity on the CRM system.

Person Specification

• Proven track record of securing and managing gifts from high-net-worth individuals, including prospect research, proposal development, and effective stewardship.
• Direct fundraising experience within the cultural, environmental, or heritage sectors.
• Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively.
• Strong relationship-building skills, with the ability to engage and influence a wide range of funders, prospects, and internal stakeholders.
• Collaborative and proactive approach to developing high-quality, fundable project proposals in partnership with colleagues.
• Excellent attention to detail, with strong organisational and administrative skills.
• Ability to manage competing priorities and meet tight deadlines in a fast-paced environment.
• Experience working with international donors and an interest and or understanding of global philanthropy trends.

What’s on Offer

Salary: £38,347 per annum, Full Time, Permanent, Hybrid Working

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

This is an exciting opportunity to play a crucial role in the theatre’s new Stories Start Here campaign. building on our successful major donor fundraising programme. As the key relationship manager for a portfolio of some of our closest and passionate supporters, the Major Gifts Manager makes a vital contribution to this growing income stream. By identifying, cultivating, soliciting and securing major gifts of £25,000 and more, and working collaboratively across the department with other fundraising teams, there is lots of scope to build on your existing fundraising experience to develop an engaged and generous portfolio of major donors.

The successful candidate will have the following: 

• Confident, curious, articulate and persuasive, both orally and in writing

• Experience in a fundraising capacity, with a successful track record of meeting targets and personally soliciting and securing 5-figure+ philanthropic gifts

• Evidence of relationship management to proactively develop a portfolio of prospects employing creative strategies to engage them

• Demonstrable prospect research skills

• Excellent interpersonal skills with the necessary listening, facilitation, negotiation, and diplomatic skills to represent the NT, and to achieve immediate credibility and influence with high net worth individuals, and internal and external stakeholders

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Friday 15th August 2025 at 12 noon.

As a key member of the programmes team, the post holder will be responsible for planning and implementing a portfolio of impactful programmes across Africa, Asia, Latin America and Europe using sport as a development tool for social change.

They will be responsible for managing a diverse sport for development portfolio, providing high level programme support, financial oversight, monitoring and evaluation technical expertise and capacity building support to our global implementing partners. This role will involve working closely with the Senior Programmes and Grants Managers, aiming always to ensure Sport for Good makes progress towards its Vision. 

KEY RESPONSIBILITIES

• To develop and manage a caseload of grants, including institutional and internal grants. This includes assessing competencies of organisations and developing organisational plans with grantees
• To support the ongoing development of grantees through capacity building, and providing networking opportunities
• To support the Sport for Good Development Team in their applications to institutional funders, trusts and foundations, providing input and advice as requested
• To ensure grant-management requirements for Sport for Good and external funding are met successfully
• To work closely with grantees responsibly to source narratives of individual and community transformation to support development of donor relationships and communication 
• To provide good customer care to grantees, maintaining regular but appropriate contact and safeguarding their interests
• To undertake monitoring trips, conducting site assessments to international and UK based projects
• To source new, innovative projects in line with Sport for Good’s funding criteria
• To assist in raising the standards of child protection within Sport for Good’s portfolio
• To update the database and to analyse data from reports and write up recommendations for senior management and/or board consideration

KEY REQUIREMENTS

• Minimum of 3 years’ experience from working in a charity or foundation with focus on international development
• Experience of submitting successful funding proposals to institutional donors and trusts and foundations
• Strong track record of successful management of all reporting requirements associated with grants received from third parties
• Good project management skills, with experience delivering or grant-managing projects internationally; able to work on multiple tasks and to prioritise these to meet deadlines
• Affinity to sport, understanding of sport as a power for development 
• Excellent attention to detail and ability to work on own initiative
• Basic budgeting and financial management experience, able to understand the link between finance and operations
• Ability to work cross-organisationally with multiple stakeholders in the realisation of shared goals
• Confident communicator and convenor, particularly in  written reports, external communications, presentations and with people whose first language is not English
• Strong interpersonal skills to build and maintain relationships to achieve objectives with international partners
• Written and oral fluency in English is required
• Fluency in a second language (in addition to English) is required, preferrably French

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Hr Business Partner Support Administrator to play a pivotal role in our HR Business Partnership service in London.

Sounds great, what will I be doing?

This role presents an exciting opportunity to be at the centre of a dynamic HR team, with a strong focus on supporting Employee Relations (ER) and ensuring the smooth running of internal processes. You will play a key part in managing ER cases by maintaining accurate records, coordinating meetings, and ensuring timely follow-ups. You'll also be responsible for preparing documentation, taking confidential minutes during HR meetings, and managing internal communications, all while maintaining high standards of confidentiality and data protection.

In addition to ER support, you will contribute to HR data management by helping with audits, data input, and the preparation of reports for senior leadership. You'll support the ongoing development of HR policies and templates, assist with diary and inbox management, and ensure clear and organised communication. This role also offers the chance to get involved in exciting HR projects. It's ideal for someone who thrives in a fast-paced environment, enjoys variety in their work in a collaborative and engaging setting.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have proven experience in an administrative or HR support role, bringing strong organisational skills and a keen eye for detail. Excellent written and verbal communication skills are a must, along with proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. You must be able to handle sensitive information with the utmost discretion, maintaining confidentiality at all times. Strong interpersonal skills and the ability to work collaboratively across teams are also essential for success in this role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.  

We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa (50% of each community) over the next 12 months.

We are recruiting a Cantonese speaking Team Manager to join the STEP team delivering this new programme. You will oversee a team of Employment Advisors who provide remote support to participants, assisting them in accessing job opportunities, education and training.  

You will be responsible for providing effective leadership, guidance and support to the Employment Advisors, monitoring and managing their workflow and providing coaching and mentoring to enhance their performance. Your responsibilities will also include quality assurance of STEP programme delivery, monitoring and reporting programme outcomes and compiling and analysing data on the effectiveness of the team’s interventions and activities.  

About you

We are looking for candidates who have:

• Proven experience in a supervisory or team leadership role, preferably within a refugee support or employment-related context.
• Strong understanding of the refugee context in the UK and the challenges faced in accessing jobs, education, and training.
• Demonstrable ability to motivate, develop, and manage a team, promoting a positive and inclusive work environment
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and stakeholders.
• Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks effectively.
• Experience in outcome monitoring, data analysis, and reporting.
• Advanced level of English
• Competency in Cantonese

Candidates must be UK based and have the right to work in the UK for the duration of the contract

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held remotely on 28th August.

Expected start date will be 9th October 2025.

At Housing Justice, we unite communities to support people experiencing homelessness, helping them build personal connections that pave the way out of homelessness. We believe that connection and belonging are essential. Alongside this, we work to create a fairer housing system where everyone has access to a safe, secure, and stable home. 

The Operations Coordinator (in the Partnerships and Development, Emergency Accommodation team) is a key member of the team supporting the delivery of services to faith and community-led night shelters across England. Working closely with the Programme Lead and delivery team, this role provides essential operational, administrative, and coordination support to ensure smooth service delivery and strong stakeholder engagement. 

This hands-on role is central to the day-to-day functioning of the programme, helping to manage internal communications, schedule and document key meetings, coordinate events, liaise with partners, and maintain project momentum. The Operations Coordinator will also support team organisation and reporting processes, contributing to the capacity-building efforts that underpin our partnerships with shelter networks. 

Although our main office is based in London, this is a hybrid role, suitable for those living throughout England.

Job title: Therapies Assessor and Service Manager

Reports to: Head of Bereavement Services

Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.

Qualifications: 

• Hold a level 5 (or higher) diploma qualification in Therapeutic Counselling
• Hold a degree in relevant field, or demonstrate equivalent experience or a vocational qualification

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we will expand into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.

Context of role:

The Therapies Assessor and Service Manager will lead the development, coordination, and delivery of our support service for families, professionals and individuals affected by sudden bereavement. Working closely with the Immediate Support and Debrief Manager who is responsible for leading the immediate support and debrief service, you will be responsible for ensuring that our ongoing services are trauma-informed, consistent and delivered to a high standard supporting the complex and individual needs of those who have experienced profound loss.

This role will oversee the existing ongoing support service delivered across Wales and the expansion phases across England and will contine to grow the team as the charity expands. Services include counselling, complementary therapy, play therapy, support events, coffee mornings, wellbeing walks, online events and our beautiful respite house, Ty Uchaf. You will manage a team of nine individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.

You will work closely with the Therapies Assessor and Service Manager and Children and Young People Service Manager to provide a holistic, joined up service to all who access our service.

Main duties:

• To manage the bereavement service including the operational delivery of our therapeutic service and ongoing support, ensuring the service is delivered consistently, responsively and to a high standard
• Monitor and maintain high-quality therapeutic support in line with ethical frameworks (e.g., BACP/UKCP/BAPT).
• Ensure client records, risk assessments, and service monitoring forms are accurate and stored securely.
• Manage referrals, assessments, allocation of clients, and waiting lists efficiently.
• To develop and oversee ongoing support services including coffee mornings, support events, our respite house and online support events, in line with budget and service delivery expectation
• To work closely with the Head of Bereavement Services to ensure delivery and growth of services
• To oversee the awareness raising efforts with our secondary referral partners across Wales and the two phases of England
• To oversee the service and monitoring tools and ensure we are actively gathering feedback and monitoring appropriately

Management:

•  To lead, motivate and line manage the ongoing support team responsible for delivering our ongoing support service
• Manage a growing team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
• To carry our monthly supervisions and bi-annual appraisals with the Counselling and Support Outreach Coordinators and Support Coordinator
• To carry out bi-monthly case reviews with the Immediate Support team
• To produce weekly, monthly and quarterly reports to evidence activity and impact
• To develop and oversee a training programme for the team including mandatory and varied subject matter

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. 

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). 

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme,' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 15th August 2025.  

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary: £39,784 (non-London); £42,087 (London)
• Hours per week: 35
• Contract type: Permanent
• Location: Hybrid variable role, with one day per week at our London or Bristol office
• Closing date: 9am Monday 18 August
• Interview date: Wednesday 3 September 

Change lives in a life-changing career 

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for an experienced Marketing Manager to lead a team of two to deliver exceptional and effective brand and marketing activity.

You’ll be responsible for the development and delivery of brand and marketing campaigns for key programmes, projects and products, aligned to our organisational priorities.

You will collaborate with colleagues across the charity, external suppliers and children and young people with cancer - and their families - to use marketing and communications approaches to achieve business goals. You’ll also drive greater public knowledge of the charity, leading to deeper levels of engagement and greater action.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document:

• Develop and deliver audience and insight-led integrated marketing campaigns for key programmes, projects and products.
• Manage and develop the Brand and Marketing Communications Officers to deliver great work.
• Support the on-going development of our audience personas and engagement work to enable effective journeys and high-quality experiences for all our audiences.
• Ensure all content and activity is representative of the people and communities we support, championing accessibility and inclusion in everything we do.
• Own the marketing planning calendar, ensuring all organisational activity is planned in at least 3 months in advance.
• Interrogate incoming briefs each week, instructing the appropriate teams to work on upcoming activity in the most efficient way.
• Ensure campaign reporting and learnings are captured and fed back into the organisation.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

•  Proven experience developing and delivering marketing and communications campaigns, preferably in the not-for-profit sector. 
• Solid experience of delivering audience and insight-led marketing activity across all online and offline channels.
• Leading and motivating a team, ensuring they are supported and managed to meet their potential.
• Involving people with lived experience through co-creation, co-production and evaluation.
• Strong understanding of marketing analytics and performance measurement.
• Excellent relationship-building and influencing skills with diverse stakeholders.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

The Trust is seeking a Fundraising Director to run the day-to-day operations of our small and successful charity, alongside our existing Director of Operations, starting 1 September 2025, or as soon as possible thereafter.

The annual salary is £33,000 and hours of work are 35 hours a week. The successful candidate must be able to work from home but be willing to travel to central London for regular meetings and occasional events. We are open to part-time or flexible working options.

22 days annual leave increasing one day per year up to 30 days, plus bank holidays.

Pension contribution: employer 3% and staff 5% at the People’s Pension.

Reports to: Chair of the Board of Trustees

Liaises with: Co-Director, project members, bursary holders, project facilitators, trustees, supporters & patrons

About

The National Youth Arts Trust (NYAT) is a small performing arts charity that exists to widen access to the performing arts for young people from disadvantaged backgrounds - through giving bursaries for music, dance, and drama lessons, running youth theatre projects, and taking children to the theatre, often for the first time.

We are looking for an enthusiastic and organised individual, who is a confident fundraiser to help scale up our work nationwide, support in the day-to-day management of the Trust, and assist in fulfilling the trustee’s strategic plans for 2025 and beyond. It is an essential role for this charity and offers a unique opportunity to be involved and have influence on a growing arts organisation with a strong board, a fantastic patron list and national ambitions.

The ideal candidate is an excellent communicator, who would like to build on their fundraising and management experience in the third sector and arts industry and is passionate about equal opportunity in the performing arts.

We are looking for a creative thinker, who takes initiative, is self-motivated and is looking for a varied role within a small but ambitious charity.

Purpose of the Job

· Supporting the day-to-day management of the Trust, with a particular focus on fundraising and event organisation for current and future projects.

· Working with the Board of Trustees to ensure the National Youth Arts Trust achieves its vision and charitable objectives, creating and implementing the strategy for NYAT and ensuring operating policies and procedures are fit for purpose and regularly reviewed.

Principal Tasks

Principal Tasks:
Lead fundraising strategy, write funding bids, and build donor relationships. Manage communications, stakeholder care, and project delivery. Support recruitment, planning, and marketing. Maintain donor databases and ensure strong supporter engagement. Drive new creative initiatives, track budgets and impact, and report regularly to the Board.

This job description is not exhaustive, please refer to the JD and the post holder may be required to undertake other such duties from time to time.

The role will require the successful candidate to complete an enhanced Disclosure & Barring Service check.

Please contact us if you need the job description in an alternative format or if you need any adjustments if invited to interview.

NYAT is an equal opportunities employer. We guarantee an interview for applicants with a disability providing they meet the minimum requirements for the post. Charity No: 1152367.

· Closing date for applications is 21st August 2025.

· Interviews will be held online and arranged with shortlisted candidates directly, on Mondays, Tuesdays or Wednesdays, with possible in person second interviews.

· Start date 1st September 2025 or as soon as possible thereafter.

Job Title: Communications and Campaigns Manager

Reporting to – Chief Executive

This is a permanent full-time role, home based with regular UK wide travel

Salary - £29,000 - £32,000 dependant on experience

Closing Date – midnight 5th September 2025

The Role

This is a key role supporting the NFF team to amplify the experience of flooded people and the work of the National Flood Forum. We’re looking for a proactive and people-focused Communications & Campaigns Manager to join our team. The successful applicant will develop and deliver national campaigns, ensure our messages reach the right audiences and manage activity across multiple platforms. The vision and creativity to tell powerful stories about flooding and its devastating impact on individuals, communities and economies is essential, as is the ability to manage internal and external stakeholders with tact, sensitivity and authority.

Responsibilities

Strategic Communications & Storytelling

· Translating community activity and project work into compelling stories and campaigns that amplify the voices of those affected by flooding.

· Contributing creative ideas to increase awareness of an organisation’s work and impact.

· Tailoring messaging to diverse audiences including policymakers, partners, media, and communities.

Campaigns & Public Engagement

· Developing and delivering successful multi-channel communications campaigns Evaluating campaign and communications effectiveness and reach

· Organising, planning and supporting online and in person events.

Content Creation & Digital Media

· Creating engaging digital and written content, including newsletters, blogs, website content, case studies, and social media posts.

· Supporting the development of the NFF’s website

· Driving integrated campaign work aligning digital, press, and stakeholder communications.

· Identifying and exploiting external opportunities to promote the NFF and its important work.

· Creating a bank of case studies to highlight the issues flooded people face.

Media & External Relations

· Cultivating productive relationships with the media and creating compelling media materials including press releases and case studies

· Building strong relationships with community flood groups to support them to share their stories in the media.

· Monitoring media coverage and leveraging media opportunities aligned with NFF’s mission.

Internal Communications & Capacity Building

· Production of our internal communications and supporting staff with templates, messaging guidance, and digital tools.

· Production and distribution of our internal newsletter, gathering updates and impact stories from teams and regional staff.

· Supporting staff and volunteers with communications training and briefings to build confidence and skills.

Knowledge Management & Brand Consistency

· Keeping internal communication and campaign assets up to date.

· Using insights from staff and communities to improve communication tools and templates.

· Working to ensure consistent branding and accessibility across all channels.

Skills & Knowledge

• Communication: Proven ability to write effectively for diverse audiences, including media, online platforms, political stakeholders, and internal teams. Skilled in building and maintaining strong relationships.
• Strategy: A track record of developing and delivering highly effective communications strategy and leading proactive and reactive engagement across a range of issues
• Storytelling: Outstanding storytelling skills that vividly bring to life the lived experiences.
• Stakeholder Management: Strong influencing skills and a track record of building strong and productive working relationships with a diverse range of stakeholders.
• Empathy: Strong ability to empathise with individuals and communities impacted by flooding.
• Organisation: Highly organised, flexible, and capable of operating at a senior leadership level.
• Collaboration: A collaborative team player with a solution-focused approach.
• Experience: Relevant degree and a minimum of five years’ experience in the field.

How This Role Contributes to Our Strategy

· Raising the NFF profile: Ensuring the work of the NFF and the experience of flooded people is amplified.

· Partnerships: Developing strong relationships with partner organisations.

· Collaboration: Fostering a collaborative approach within the organisation.

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

We seek to raise standards of care through our numerous campaigns and awareness of issues affecting animals today. We rely heavily on our volunteers, who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA Buckinghamshire South Branch

The RSPCA Buckinghamshire South Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The main activity of our branch is specialised in the rehoming of small animals including cats, rabbits, birds, guinea pigs and hamsters. The animals come into our care from various sources such as those which are rescued, abandoned, neglected or given up by their owners. Each animal is medically and characteristically assessed to ensure it is fit and well before being available for rehoming. This all costs money, and could not be achieved without your support. 

Job Summary

This role is responsible for the development, implementation and operation of appropriate financial and business management tools to support the day-to-day business and financial administration of the Branch.

Reporting to and working closely with the Chief Executive Office (CEO), you will be expected to make use of the full capability of the Branch’s existing software systems (Google Workspace, and Quick Books) to improve the efficiency and effectiveness of service delivery and develop management information to aid the Trustees & CEO in decision making.

You will be responsible for all financial management across the charity. This includes bookkeeping; financial statements; financial planning; financial policies, processes and controls and budgeting. 

You must ensure that all activities are carried out in compliance with current legislation, Branch and Society policy, relevant Health & Safety regulations and any associated statutory or legislative requirements.

Note: Branch targets and budgets are agreed on an annual basis and these will inform the personal targets agreed at the annual performance review. Progress towards personal targets will be reviewed at regular one-to-one meetings with your line manager.

This role is home based, with occasional travel across South Bucks.

Principal Accountabilities

Financial Management & Operations

• Support the CEO as a key strategic and operational partner, acting as second-in-command and deputising in their absence where appropriate.

• Maintain all financial records and accounting systems (the Branch currently uses Quick Books accounting software), registers and statistics as required by the CEO & Branch Trustees.

• Work with the CEO and Branch Trustees to develop financial plans and an annual financial budget.

• Maintain close oversight of the branch’s budget in collaboration with the CEO, proactively identifying and addressing any discrepancies, overspend, or unplanned financial activity to ensure effective financial control and informed decision-making.

• Process, monitor, record and manage all receipts & payments to/from the Branch in accordance with the agreed procedures and in liaison with the appropriate staff and volunteers including weekly banking, cash handling, invoice creation and processing, Branch payments (including those made via credit cards and petty cash) and account reconciliation.

• Monitor, review and reconcile monthly receipts & payments on the Quick Books accounting system.

• Produce monthly management accounts which include bank reconciliations, balance sheets, Branch/departmental profit & loss statements, departmental comparisons and performance against budget and such other financial reports/management information as may be required including monthly reporting to the board of trustees.

• Coordinate bank accounts across the charity, including set-up and balance management.

• Prepare and submit quarterly VAT returns.

• Prepare annual financial statements and coordination of annual audit review.

• Support the staff and volunteers with day-to-day financial operations and ensuring departmental financial records are maintained and that monies received or expended are accounted for correctly.

• Work with the RSPCA Society National team regarding legacies, submission of care contribution funds, renewals of insurances etc.

• Ensure that strict protocols are followed for cash handling and that unbanked cash remains within the insured limit for cash held at each premises.

• Liaise with the Branch’s payroll provider to ensure staff hours are submitted and salary payments processed on a monthly basis and within the appropriate timescale.

• Process all staff and volunteer expenses in a timely manner.

• Manage all bookkeeping processes and functions, including the asset register, ensuring annual accounts are produced no later than the end of March each year.

• Develop, implement and maintain appropriate financial administrative procedures and processes.

Business Administration

• Responsible for day-to-day financial administrative support for the CEO and Trustees.

• Ensure that all administrative paperwork, including external correspondence is processed in accordance with Branch and Society procedures, including completion of all appropriate records for insurance and risk management purposes.

• Ensure financial data processing, retention and destruction conforms to the relevant policies such as GDPR.

• Ensure regulatory and legislative compliance of financial charity policies.

• Work closely with relevant operational staff to ensure appropriate responses are issued to all enquiries whether from members, supporters & volunteers, RSPCA colleagues or the general public.

• Liaise with staff and volunteers to facilitate the ordering of materials, supplies and equipment for the effective operation of the Branch, ensuring budgetary controls are maintained at all times.

• Work with the CEO and other staff to manage relevant licences, vendor relationships, service agreements and invoicing.

• Work with staff and volunteers across the whole charity on financial processes and controls.

Fundraising & Donations

• Identify, assess, and apply for appropriate grants and funding streams to maximise income for the branch, ensuring applications are timely, well-prepared, and aligned with funder criteria to support the branch’s strategic and operational objectives.

• Ensure that all donations (financial or otherwise) are acknowledged in a timely manner, receipts are issued for financial donations and the banking of all funds raised.

• Responsible for the accurate recording and banking of the funds raised.

• Develop, and manage relationships across relevant stakeholder groups, both within and outside the charity.

Gift Aid

• Ownership of the Gift Aid process.

General

• Attend meetings and training courses as required.

• Undertake such other duties as directed from time-to-time by your line manager.

Essential skills, qualifications and experience:

• A finance qualification or working towards level 3 AAT or ACCA with proven experience in charity financial operations.

• Good general level of education.

• Strong experience in financial reporting, budgeting and compliance.

• Demonstrable experience of managing small to medium size budgets (circa £400,000) & accounting systems (ideally with experience of Quick Books software).

• Proven experience of cash handling and financial management procedures. 

• Excellent communication and presentation skills.

• Proven ability to work to tight deadlines, be proactive and work autonomously.

• Proven IT literacy including use of business software and accounting packages (including Quickbooks), and Google Workspace.

• Strong numeracy and analytical skills.

• Experience supporting audits and implementing robust financial controls.

• Knowledge of Charity and Company Law.

• Proven ability to work under direction from superiors but equally able to use their own initiative.

• Proven ability to prioritise workload and meet tight deadlines.

• Proven ability to complete essential management paperwork and analyse data.

• Personable and with an open, positive approach to new ideas coupled with drive and enthusiasm.

• A flexible and collaborative approach to colleagues both staff and volunteers.

• Honest, trustworthy and reliable.

• A calm and friendly approach particularly when working under pressure.

• Sympathy for animal welfare and the work of the RSPCA.

• Full valid UK driving licence.

• Willing and able to travel around the Branch area on occasions.

Desirable skills, qualifications and experience:

• Experience of management & leadership.

• Training, coaching & mentoring skills.

• Experience of working with the general public and/or in a customer care environment.

• Experience of managing change in the workplace.

• Experience of managing small projects.

• Good basic knowledge of employment law.

• Knowledge of data protection requirements.

• Willingness to learn and acquire new skills through training.

We promote an inclusive working environment in which diversity is recognised, valued, and encouraged. We acknowledge the multi-cultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility.