Supporter development manager jobs

About the Role

This is an exciting new role to support the Charity as we migrate to a new fundraising CRM system (database). The successful candidate will manage this project to ensure we make the most of this important investment, bring the project in on budget and on time, provide technical expertise, and be the point of contact with our charity team, the vendor and implementation partner as we navigate to a go-live point.

If you would like to be part of this high-profile, successful regional Charity and think that your skills and experience fit the bill for this exciting rose…we look forward to hearing from you!

This role will be responsible for the planning, preparation and deployment of YAA’s new fundraising CRM and its associated business processes. You will work collaboratively with YAA’s internal project stakeholders, an implementing partner, the system vendor and play a key role in establishing an agile approach to project delivery.

What You’ll Do

• Project Management accountability for the YAA CRM Project, ensuring successful, on-time and on-budget delivery
• Establish and manage a realistic and committed plan for the project, taking into consideration business deadlines, dependencies, resources, and costs, monitoring work plan activities and support team members in delivering their project elements
• Work successfully with the implementation partner, vendors and any 3rd party systems to deliver the CRM solution to a go-live point and then project sign-off
• Vendor management, including the critical assessment of their proposed timelines, agreeing work sprints, and escalate issues where appropriate
• Provide regular status reports on plan, finances, resources, risks and issues to the Project Sponsors
• Proactively identify and manage project risks and issues, driving actions to mitigate or resolve
• Cleanse data ahead of migration in line with agreed data principles
• Write text scripts, oversee user testing, and work with the vendor/implementation partners to fix issues
• Oversee any customisation requirements for the new system
• Scope out new processes and workflows
• Roll out a training programme to Super Users

What We’re Looking For

Essential:

• Previous experience of delivering a fundraising CRM database implementation project, including data cleansing and migrations, ideally in a third sector environment
• Extensive track record of successfully managing projects and programmes with accountability for both technology configuration and deployment, integration, business process, change and infrastructure activities
• Proven ability to deliver projects on time/on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance
• Ability to resolve issues swiftly and decisively whilst safeguarding standards and procedures
• Strong team leadership with the ability to motivate and mobilise individuals outside their reporting line
• Strong business requirements collection and scoping, and process/workflow analysis
• Excellent communication skills (written & oral English), including the ability to communicate and present to all levels of the organisation
• Able to demonstrate instances of initiatives that have delivered organisational benefits
• Advanced analytical and problem-solving skills, with a high attention to detail
• Ability to effectively prioritise work and agree and communicate priorities within the team
• Demonstrates a strong work ethic and is able to take the initiative and ownership to deliver value to the Charity

Desirable:

• Project delivery experience relating to charity-specific CRMs
• Non-profit sector knowledge/experience
• Proven experience of using and leading change management activities including stakeholder management and engagement

Main purpose of post
• Provide direct support to people affected by cancer by meeting in
person with or providing digital or telephone support to people using the
service (patients/clients, carers, relatives, professionals).
• Provide high quality information and support within defined level of
competence in relation to cancer. This will include assessment of service
users’ information and support needs (Holistic Needs Assessment/Cancer
Care Review), provision of written or verbal information, supportive
listening and action planning to facilitate self-management.
• Manage referrals from clinical teams in a timely manner, liaising with
clinical teams, primary care teams and community partners where
necessary.
• Provide care coordination around the individual to ensure their
experience of support feels seamless and is transparent, including
support from partner agencies.

What you do
Delivery of information and support to people living with and beyond cancer
and their families
• Provide information and support within level of competence of the post
(Macmillan Levels of Intervention Criteria L1,2,3,4; NICE approved four tier
model of psychological support Level 1, 2 & 3).
• This will include:
• Assess the needs of individuals attending / contacting the service and
identify the required level of intervention.
• Support users sensitively to help them understand clinical information
they have been given (e.g. around diagnosis, treatment, effects of the
illness and treatment, cancer terminology), helping to resolve situations
where users feel they have been given conflicting information. This will
include addressing concerns and queries and working to resolve them and
the ability to recognise and work within the limits of own competence and
responsibility is crucial, referring issues beyond these limits to relevant
people.
• Understand that there will be frequent exposure to distressing/ highly
distressing situations and deal with difficult and highly emotive situations
in a sensitive manner and base decisions on own professional judgement.
• Deal with service users with complex enquiries or support needs, or who
need help in accessing or understanding information, referring to
appropriate members of the wider clinical team (CNS, oncologist) when
appropriate or signpost them to other supportive services.
• Liaise with clinical staff to support patients and carers in distress.
• Demonstrate a high level of skill acquired through relevant training or
equivalent experience whilst demonstrating awareness of the limits of own
practice and knowledge and when to seek appropriate support/ advice.
• Provide supporting information around topics such as reducing the risk of
cancer, healthy living, diagnosis, treatment options, side effects and living
with cancer, in the most appropriate format (e.g. written, verbal, and others
as appropriate to overcome any barriers to communication).
• Provide advice on a range of issues e.g. benefits, travel insurance, and
facilitate access to services e.g. specialist benefits advice, complementary
therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity
and externally to address issues identified, and seek advice with more
complex issues, directly involving others where necessary, e.g. Clinical Lead
(HCP), Cancer Information and Support Advisors, Head of Cancer Support
Services; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships
with partner organisations in primary and secondary and the voluntary the
sector via networking, also giving talks and presenting at relevant groups.
• Plan and deliver ‘pop-up’ information clinics, ensuring these pop-up clinics
are evaluated.
• Lead the development and delivery of courses and workshops.
• Lead peer support groups and service-user involvement.

Operational Delivery
• Collect and collate data regarding contacts with people who use the
service both in person and by telephone and produce reports of activity as
required.
• Plan and organise events and displays externally liaising with departments
and agencies as required.
• Lead discrete projects or service improvements under direction of the
Head of Cancer Support Services
• Work flexibly to deliver the objectives of the cancer support service,
including attending events and outreach sessions across South Yorkshire,
North Derbyshire and Bassetlaw.
• Ensure service user participation in development of the service, including
facilitating forums and meetings.
• Facilitate open and effective communication with multi-professional
teams, both internally and externally.
• Maintain systems and processes to promote a healthy, safe and secure
working environment and maintain accurate documentation and report
any concerns.
• Act as a role model by demonstrating expertise and maintaining
credibility, ensuring a positive image of Weston Park Cancer Charity is
maintained.

General Duties
• Report accidents and incidents as per Weston Park Cancer Charity’s policy.
• To be an ambassador for the charity.
• Demonstrate a positive and supportive attitude to staff and volunteers and
uphold the philosophy and values of the charity.
• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.
• Be proactive with your training and development needs, maintain relevant
professional registrations and adhere to codes of practice.
• Participate in team meetings and events.
• Adhere to all WPCC’s policies and procedures including Health and Safety
regulations, Equal Opportunities and Safeguarding.
The above job

Location: Head Office (Camden)/Hybrid

Salary: £42,978 - £45,630

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Maternity Cover until 25th June 2026)

Closing Date: 25th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Bid Manager at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.

This is an important time for Solace and we are seeking consummate professionals to help with an immediate need to secure funding for our existing services and to achieve sustainable growth and partnership working in support of our work to end violence against woman and girls.

Most importantly, the team aims to develop new responses to the changing ways in which women experience violence against them. The team is seeking to generate £2m+ net new income in the year ahead.

About the Role

In this role you will research and develop new business opportunities in line with our funding priorities and manage a portfolio of statutory and grant opportunities and funders. This will involve working with senior managers for bids on their services and conducting both internal and sector research into VAWG, health and social care, advocacy and advice. You will be required to proof read and edit the wider team’s bids, record submissions on the CRM system, and prepare reports for the senior leadership team and funders.

About You

Our ideal candidate will have measurable income generation experience in a bidding environment or writing proposals/funding applications, strong communication, written and oral skills, with experience of proof-reading, and the ability to manage multiple projects, always maintaining an excellent standard of work.

You will be dynamic and driven, able to work confidently both independently and as part of a team. You will have excellent attention to detail, be a team player who thrives under pressure and can work flexibly to deadlines. You will be numerate and confident working on project and service budgets.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. 

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

• Salary: £36,500 - £41,500 gross per annum (depending on experience)

• Working pattern: 1.0 FTE (37.5 hours per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: Permanent with a 6 month probationary period

• Team: Campaigns Team

• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

• Reporting to: Head of Campaigns and Communications

Safe Passage International (SPI) is recruiting a Policy and Public Affairs Manager to lead a core area of our campaigns work, by building on the organisation’s strong record of creating diverse coalitions of public support and delivering systems change for our beneficiaries. This will support the continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.

As a vital member of the Campaigns and Communications team, the Policy and Public Affairs Manager will work closely with press, digital, grassroots campaigns and youth advocacy colleagues to campaign for change. Key priorities for the role will include developing policy positions and recommendations in this fast-moving area of policy which will underpin all our campaigns and communications and developing and delivering a political engagement strategy to influence the new UK Government and parliamentarians.

The successful candidate will be passionate about ensuring that those with lived experience of seeking sanctuary and/or directly affected by the issues we campaign on, lead, and shape our policy positions and political campaigning.

This is a challenging and rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.

We are looking for candidates with strong policy and public affairs skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this position will have a dedicated training budget, and you will be supported to grow and develop within your role.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like an informal discussion about the role, please visit the advert on our website.

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document.

The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering sevenspecific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website

Closing date: Sunday 3rd August 2025 at 11:59pm

We have an exciting opportunity for a Team Leader to join the Specialist Services team in Bedfordshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About this role:

This role supports the service across Bedfordshire. As a Team Leader for the Specialist Services team you will:

• Have line management responsibilities for the team from across all our local projects
• Attend and Chair local MARACs and other partnership meetings

You will need:

• A qualification as an IDVA
• Experience of developing and maintaining partnerships and pathways within a multi-agency and legislative framework
• Knowledge of legislation relating to equal opportunities and diversity, safeguarding and risk assessments
• Practical understanding of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
• Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
• Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance
• Sound IT expertise with the ability to use a range of software including: Word, Excel and Case Management systems
• Self-aware and committed to own continuous development

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Shop Manager - Wimbledon

Permanent, 35 hours

Starting full-time salary £23,581.58 a year (£12.96 an hour).The salary for this role is £23,581.58 and also includes a market supplement of £2,000 per annum

Wimbledon shop - 84 The Broadway, London, SW19 1RH

Make a real difference to the lives of disabled people

Would you like to work at the heart of your local community? Are you able to inspire a shop team? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you. 

The role

We’re looking for a Shop Manager to run our busy charity shop in Wimbledon. You’ll be working with a brilliant team shop team raising vital funds, and helping to create an equal future for disabled people.

Every day is different. You will be:

· Curating eye-catching fashion displays in the window

· Sourcing, pricing and merchandising stock

· Training and motivating the shop team

· Driving sales and community engagement

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a retail management role as the next step in your career.

To be successful in this role, you will be:

· Able to generate income by managing the shop

· effectively and commercially

· Confident working with people and leading a team

· Organised and have good attention to detail

· Comfortable using Microsoft Office packages

· Positive, reliable and proactive

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people. 

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on 25th July 2025.

Salary: £40,000 - £43,000
Contract: Full-time, Permanent
Location: London Hybrid - Happy to discuss flexible options
Closing Date: 22nd July 2025 
Benefits: 8% Employer pension contribution regardless of employee contribution, 25 days annual leave plus bank holidays

Are you passionate a passionate community fundraiser looking for your next exciting challenge? We’re working with the Ruth Strauss Foundation as they seek a dynamic Community Fundraising Manager to join their team.

In this pivotal role, you will lead the development and delivery of community fundraising initiatives, fostering meaningful relationships across diverse communities to support their mission.
This is a great opportunity to lead and grow the 'Turn Cricket Red' campaign, develop new community events, and manage key third-party fundraisers, such as the London Marathon participants. You'll build strong relationships with schools, sports clubs, and community groups, providing excellent supporter stewardship to maximise engagement and long-term support.

To be successful as a Community Fundraising Manager, you will need:

• Proven experience in designing and delivering successful community fundraising events and activities.
• Excellent organisational and administrative skills, including budget and project management.
• Strong relationship-building abilities, with experience engaging diverse community groups and stakeholders.

If you would like to have an informal discussion, please give Jake a call, otherwise, we look forward to seeing your application. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 
 

Finance Manager

Location: Bradford, office based

Part-Time 37.5 hours per week

Closing Date: 20th July 2025

Salary: Up to £40,000 per annum

Contract: Permanent

Are you a dynamic finance professional ready to make a meaningful impact? Do you thrive in a fast-paced environment where your leadership and analytical skills can shine? If so, we want to hear from you!

About the Role

As our Finance Manager, you’ll play a pivotal role in shaping the financial health and operational excellence of our organisation. Reporting directly to the Director of Finance, you’ll lead a dedicated team, manage key financial operations, and drive continuous improvement across our finance functions.

This is more than just a numbers job, it’s an opportunity to influence strategy, support community-focused projects, and be a trusted partner to senior leaders and stakeholders.

Key Responsibilities

• Lead and oversee income, sales, and purchase ledger functions
• Manage credit control and ensure robust financial governance
• Support retail and community project strategies with financial insight
• Conduct internal audits and ensure compliance with financial protocols
• Oversee Gift Aid schemes and taxation processes
• Deliver accurate, timely financial reporting and trend analysis
• Partner with managers to develop and evaluate new initiatives
• Mentor and develop finance team members

About You

You’re a confident, detail-oriented finance leader with a passion for accuracy and improvement. You bring a collaborative spirit, a sharp analytical mind, and a proactive approach to problem-solving.

Essential:

• 3+ years’ experience managing teams, ideally in Finance
• Strong Excel skills (VLOOKUPs, Pivot Tables)
• Excellent communication and organisational skills
• Proven ability to manage complex financial structures

Desirable:

• Degree level, AAT or equivalent qualification
• Working towards a CCAB qualification
• Experience in charity, voluntary, or retail sectors
• Familiarity with audit processes and stakeholder engagement

Why Join Us?

• Be part of a mission-driven organisation making a real difference
• Work in a supportive, high-performance culture
• Enjoy opportunities for professional growth and development
• Collaborate with passionate, purpose-led colleagues

Why Join Us?

You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

Key Dates & Additional Info

• Closing Date: Sunday, 20th July 2025
• Interviews:  Thursday 24th July 2025 or Friday 25th July 2025

About the SVP

The St Vincent de Paul Society (SVP) has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background.

Join us in making a real difference - your skills could help transform lives.

To Apply

If you feel you are a suitable candidate and would like to work for St Vincent de Paul Society, please click apply to be redirected to our website to complete your application.

We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values, we celebrate and value people of all faiths or none - diversity and inclusion are at the heart of who we are.

Please note: If you haven’t heard from us within four weeks of your application, unfortunately, you have not been successful on this occasion. We encourage early applications as we may close the listing early if we receive a high volume of interest.

About the role

An opportunity has arisen for a Regional Casework Manager (RCM) to join the Scottish Regional Office of SSAFA, the Armed Forces Charity. 

You will be part of the regional office team, managing two Regional Casework Co-ordinators and two Casework Administrators. The team provides specialist administrative support and act as a single point of contact to SSAFA branch-based volunteers ensuring that SSAFA beneficiaries receive consistent, timely, and high-quality service. The RCM role will involve developing and maintaining collaborative working relationships with volunteers, including branch-based casework managers.  Additionally, the RCM will occasionally assist the Regional Casework Co-ordinators with call handling, signposting, and triaging initial client enquiries.

To help you establish yourself in this post you will receive excellent training and induction to SSAFA.  You will influence the processes and procedures within the regional office as it develops, working closely with a dedicated team under the guidance of the Regional Manager.

The position is home-based, but you will occasionally be required to travel within Scotland or to other locations.

About the team

The Scottish Regional Office operates as a "virtual" office, supporting 17 SSAFA branches across Scotland as volunteers deliver casework for SSAFA beneficiaries. The successful candidate will join a support team that includes two Regional Casework Co-ordinators, two casework administrators, and a Regional Manager. All team members are homebased.

About you

To excel in this role, you should have a solid educational background and experience in managing employees, as well as overseeing and reporting on service delivery.  You should have a proven ability to build and maintain relationships with stakeholders, achieving results through negotiation and influence.  Previous experience of working with volunteers would be advantageous.  You will have used Microsoft Office 365 to a high standard and be capable of learning a computerised case management system quickly. Additionally, you should be skilled with numerical data.

The successful candidate will be capable of planning and managing their own workload, with minimal supervision and have considerable experience of managing accounts.

It would be desirable to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across Scotland would be beneficial.  Commitment to SSAFA’s values including equality, diversity and inclusion is essential.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Sunday 03 August 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 11 and 13 August 2025.

Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.

We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.

In this pivotal role, you’ll:

• Enhance member satisfaction and engagement through strategic communication and outreach.
• Coordinate a diverse and profitable CPD programme, including our annual conference.
• Drive membership growth and diversification, with a focus on inclusion and innovation.
• Support and celebrate our vibrant volunteer network.
• Work flexibly from home, with a supportive and collaborative team.

Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.

�� Apply by: Sunday 20 July 2025
�� Interviews: Week commencing 4 August 2025
�� Location: Remote (UK-based)
�� Salary: £30,000 per annum (pro-rata if part-time)

Operations Support Coordinator

Team: Operations Support 

Hours: 4 days (30 hours) per week (hours/days by agreement)

Location: Hybrid – minimum 1 day per week in our Holborn, London office. The rest of the week can be worked remotely

Report to: Operations Support Team Manager

Starting salary:  £23,809.50 pro-rata

Application Closing Date: 20/07/2025 (23:59)

Interview date: 30 July 2025 – in-person at our Holborn, London office.

Starting date: ASAP

Contract: permanent 

About GoodGym:

GoodGym is a multi-award winning social enterprise that connects exercise with volunteering. Across 65 cities and boroughs its members run to help isolated older people and community projects. It’s shown to reduce isolation, improve community cohesion and to improve wellbeing for all involved. It is frequently cited as a leading social innovation by the government, mainstream press and leading think tanks. GoodGym’s impact and activity continues to grow and this role is crucial in enabling GoodGym's sustainable future. For more information, please visit www.goodgym. org

Job Purpose

As part of GoodGym's Operations Support Team, you will play a key role in coordinating volunteers to provide practical and social support for older people across the UK. 

The crucial part of this role will involve supporting volunteers and beneficiaries throughout processing and confirming mission requests for practical tasks and monitoring and supporting befriending pairings. 

You will also work as part of project teams making changes to improve our processes. And you will collaborate with and support colleagues across the organisation.

The ideal candidate will have experience in digital administration, working with volunteers and vulnerable people, and should be comfortable working on different projects simultaneously.

Responsibilities

Primary Responsibilities

Office Management

• Providing phone and email support to our members, referrers and beneficiaries

Volunteer Support

• Acting as the first point of contact for volunteers, whether over email or over the phone; supporting them on either social visits or missions, troubleshooting and resolving issues where necessary, maintaining complete volunteer records and reporting to the Operations Support Team Manager if any safeguarding issues/allegations are made in line with GoodGym’s Safeguarding Policy
• Providing administrative support for missions, including but not limited to: communicating with referral partners, screening and listing missions on the GoodGym website, confirming missions with beneficiaries on the phone and ensuring best safeguarding practices are upheld
• Supporting volunteers through the process of DBS applications, checking references and making judgement calls on volunteers’ suitability for the volunteer role
• Supporting, in a respectful and trusting manner, a long-standing team of operations support volunteers who work with us

Relationship Management

• Communicating with potential and existing referral partners over the phone and via email, answering questions about GoodGym and providing technical support as and when necessary

Other Responsibilities

• Contributing to the development of the Operations Support Team and respective processes and policies
• Working collaboratively with other internal departments

Person Specification

Knowledge

• An understanding of the needs of older people and volunteers
• Awareness of services available to older people (desirable)

Skills and abilities

• Excellent verbal communication skills, particularly over the phone
• Excellent written communication skills
• Excellent organisational and multitasking skills and ability to prioritise workload 
• Excellent attention to detail and problem-solving skills
• Ability to collaborate with team colleagues
• Ability to work with minimum supervision and under own initiative
• Ability to provide information, advice and assistance appropriately, to volunteers and older people who use GoodGym’s services
• Empathetic and able to build supportive relationships with people from a variety of backgrounds
• Proficient with Google Workspace, Google Drive, and able to pick up new systems quickly
• Comfortable using multiple online programs simultaneously

Experience

• Experience of volunteering
• Experience of working with and managing confidential information
• Experience of working with or supervising volunteers (desirable)
• Experience of dealing with a busy or shared inbox (desirable)
• Experience managing relationships with a variety of internal and external stakeholders (desirable)
• Experience of DBS check process (desirable)
• Knowledge of safeguarding in relation to the protection of vulnerable adults (desirable)

Why join us?

• Be part of our important mission to bring communities together and reduce loneliness and isolation. 
• GoodGym is a scalable approach to tackling major social issues and you’ll play a key role in it
• Friendly, positive and supportive team with a genuine purpose
• Growing organisation with national reach at a pivotal point of change
• 25 days holiday + bank holidays
• Central London location;7th Floor, 33 Holborn London, EC1N 2HT, 
• Flexible working- minimum 1 day per week in our  London office in the Holborn area
• Regular in person socials over the year

How to apply:

We use an application form to ensure that our recruitment process is fair; it allows us to look at all applications in the same format and to remove fields that might lead to bias when we are reviewing applications. 

If you have questions before applying, you can email our Operations Support Team Manager

via missioncontrol@goodgym. org

We are looking for the best people to help us provide support to millions of people affected by loneliness in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, sex, gender identity, disability, age, nationality, religious or philosophical belief, age, sexual orientation, educational attainment, family status, trade union activity or any other factor. We see diversity as strength and want everyone to be able to be their whole selves at work.

We have a code of conduct in place, and are committed to creating a culture where everyone feels safe and respected.

The information collected during our recruitment process is only used for monitoring purposes to assist us in analysing the profile and make up of individuals who apply, are shortlisted for and appointed to each vacancy. In this way, we can check we are complying with the Equality Act 2010 and with our own Equality Opportunities and Diversity policy.

Salary: £47,606 per annum

Grade: 2

Position type: Fixed term contract for 12 months (Maternity Cover) Full time, 37.5 hours a week (Flex hours considered) Ideally to start in September/early October.

Responsible to: Global Head of Communications & Digital

Direct reports: Social Media & Paid Ad Manager, Email Marketing Officer, Website Manager

Location: Truro, Cornwall (hybrid - mixture of office and home working) or remote working (UK only with travel to Truro 2x per year).

Role purpose:

This role manages the UK digital team, driving our digital presence, supporting fundraising and leveraging new digital opportunities. You will also be part of a project to scale digital advertising and performance marketing. The role is focused on optimising the ShelterBox UK digital channels, including website, social media, email marketing and digital advertising, to reach new target audiences, grow engagement, and increase digital income.

You will drive a high-quality and consistent online experience that responds to the values, needs and behaviours of warm and new supporters - ensuring all our digital content is well planned, cohesive and on-brand.

As part of the Communications & Digital team, you will work collaboratively with colleagues across the Fundraising and Communications department to deliver digital activity and supporter journeys that support fundraising campaigns and appeals, performance marketing, as well as awareness and educating audiences on the issues faced by people after disaster.

You will line manage a Social Media & Paid Ad Manager, an Email Marketing Officer and the Website Manager.

We are hoping to ensure a two-week handover period with the current post holder.

Who are we looking for?

ShelterBox is looking for someone with experience managing a digital team, with an up-to-date understanding of digital channels and delivering digital campaigns and advertising. You are passionate about creating and growing high-quality online experiences.

Paid media is an area of strategic growth, so experience of managing digital ads and always on advertising is essential, as well as experience of working with agencies.

You are experienced in taking a data and evidence-based approach, testing, gathering insights and driving improvements that improve user experience and conversion rates.

This role is full of variety, working collaboratively with other teams to deliver a range of digital projects. You will join a friendly and vibrant Fundraising & Communications department in our mission to make ShelterBox a household name and raise money to fund emergency shelter after disaster.

Job Description

Duties will include but not be limited to:

Digital marketing and strategy

• Oversee the delivery of the digital strategy.
• Alongside fundraising colleagues, the Social & Paid Advertising Manager, and an external agency, play an active role in the strategic priority project to upscale digital ads and performance marketing to drive income.
• Oversee the social media for organic reach and engagement and developing fresh approaches as algorithms change.
• Oversee the delivery of our email marketing, increasing email engagement, boosting income, and improving retention.
• Oversee the website, ensuring all web pages are written for digital audiences and fully optimised for search.
• Oversee planning for cohesive integrated campaigns that roll out across our channels.
• Provide analysis and monitoring of digital activity, using data and analytics to inform future campaigns and content strategy.
• Ensure budget is allocated efficiently and delivering value.
• Ensure your team are reviewing new technologies and platforms, keeping the department informed of developments in digital marketing, and encourage the digital team to seek out and identify new trends.

Sharing knowledge and best practice

• Play an active role in the growth of paid digital marketing.
• Provide quality control across web, email and social - coaching your team on copy, tone of voice and visual aspects of our digital work.
• Manage relationships with third-party digital agencies and suppliers.
• Build positive, collaborative relationships with stakeholders across FundComms department.
• Educate and encourage other staff members on the use of digital best practice and promote its use within the charity.

Team management

• Three direct reports: an Email Marketing Officer and Social Media & Paid Advertising Manager and Website Manager - to deliver quality digital activities and channels.
• Manage and coach team to produce high quality digital content that's on-brand designed to increase reach and engagement with target audiences.
• Develop direct reports through reviews, setting objectives and identifying training where needed.
• Motivate team members to deliver excellence in everything they do.

Other duties

• Any other duties as deemed necessary to support the Comms & Digital team.

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Stowmarket team.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

** PLEASE NOTE THIS IS A 6 MONTH FIXED TERM CONTRACT **

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 27.5 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

This is an important role for Homeless Link, with overall responsibility for project managing and delivering a programme of conferences designed to introduce new ideas, support the learning of the homelessness workforce and demonstrate Homeless Link’s ability to convene, whilst generating income for the charity. Along with significant experience of organising conferences or events, the successful candidate will have excellent project management and problem solving skills and a keen attention to detail.

Working alongside colleagues, and using internal and external intelligence, you will be responsible for researching, creating, and delivering compelling event programmes for a series of England wide conferences. You will help shape the narrative and purpose of each event and be involved in crafting a clear and engaging storyline. You will work across the lifecycle of each event, from content creation, budget management, logistics, delegate, speaker and venue liaison to on the day event delivery. You will be responsible for ensuring that the sessions, themes, and speakers align with the event’s objectives and the broader organisational strategy. As part of this you will help curate a line-up of knowledgeable, engaging speakers, meaning that each event not only delivers value, with content relevant and useful for our audience of homelessness sector leaders and practitioners, but is positioned as an unmissable opportunity within the industry. Visit our website for full details of the role and how to apply.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.