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Barbican, Greater London (Hybrid)
£13,177 per year, pro rata
Part-time (17.5 hours per week (over three, four or five days))
Contract (1 year fixed term contract)
Job description

Travel: Very occasional travel may be required
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

At Arthritis UK, one of our key strategic goals is to ensure that we are a great place to work and volunteer, and that our people have the skills and resources they need to do the best in their roles. Our Learning and Development programme is central to this, and we offer a wide range of core, management and leadership, skills focused, and self-directed learning opportunities to support our staff development. The role will play a vital part in helping to deliver against our goals, ensuring that we have an effective and sustainable learning offer. 

About the role

The role will be central to coordinating our learning and development journey for staff and volunteers. You will be passionate about creating a learning culture and be the first point of contact for learners, coordinating our training, and managing our Learning Management System.  

You will work closely with the People and Culture teams to build an efficient learning and development service and ensure that learners have access to what they need to engage in our learning and development offer. You will also collect evaluation data and create quarterly reports on our training programmes to share our learnings and successes.  

About you

If your knowledge, skills and experience include the following then we would love to hear from you:

  • Experience of administrating and/or coordinating the delivery of learning and development programmes.
  • Experience of using databases and/or learning management systems.
  • Attention to detail, and able to communicate clearly and effectively, both verbally and in writing with a customer focused approach.
  • A flexible, solutions-focused and creative approach. 
  • Able to work effectively within a team, supporting multiple stakeholders and demands, and building strong positive relationships.
  • Strong ICT skills, in particular MS Office and databases.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits
Your excellent benefits include:

  • Flexible hours, environments and working practices to promote a healthy work/life balance.
  • Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
  • Simplyhealth cash plan.
  • Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
  • Learning and personal development opportunities.
  • Competitive annual leave, with the option to buy/sell up to five days per year.
  • Generous pension plan, with employer contribution of up to 10%.
  • Life Assurance plan (4 x salary).

You must be based in and hold the right to work in the UK to apply for this position.

Application deadline and shortlisting

  • We advise candidates to apply early as we reserve the right to close applications ahead of this date.
  • Only shortlisted candidates will be contacted.
  • We do not wish to receive contact from agencies or media sales.

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interviews will be held on Thursday 27 November on Microsoft Teams.

As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Posted by
Arthritis UK View profile Organisation type Registered Charity Company size 101 - 500
Arthritis UK logo Play
RS5163_ZCS_0992_lpr.jpgRS5269__ZCS4081_lpr.jpgRS5589__ZCS7243a_lpr.jpgRS5755__ZCS8255_lpr.jpg
Posted on: 07 November 2025
Closing date: 20 November 2025 at 23:30
Tags: Administration, Training / Learning, Customer Service, Culture, Customer support, Data Entry, Database Management

The client requests no contact from agencies or media sales.