Supporter Development Officer Jobs in Manchester, Greater Manchester
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
1. Background
The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries (L&MICs). We provide guidance and support to produce impact evaluations and associated formative evaluations; systematic reviews and syntheses, evidence gap maps and support for using that evidence in decision-making and capacity development. Our work encompasses a wide range of topics, sectors and themes, including but not limited to health, nutrition, education, agriculture, governance, microfinance, climate change, humanitarian interventions, and social protection. 3ie is registered as a non-governmental organization in the United States. It has offices in New Delhi, London and Washington, DC.
The Contracts and Compliance Officer will support 3ie’s efforts in contract, compliance, safeguarding and risk management guidance and oversight with an emphasis on providing direct billable compliance support to the FCDO Research Commissioning Centre (RCC). The Officer will work closely with various teams across the organization including project, business development, finance, and senior management teams to develop and implement compliance processes, tools, resources, and best practices, provide quality control, and build staff capacity in compliance and risk management. The Contracts and Compliance Officer will report directly to the Cost and Pricing Controller with informal reporting to the RCC Sr. Programme Manager.
2. Key Responsibilities
2.1 FCDO RCC Contracting, Compliance and Risk Management
- Draft, review, and negotiate contracts and grants for sub awardees delivering work under the RCC.
- Support strategies and systems to respond to FCDO and/or RCC project team requests for new research commissions, project related questions, and general advisory services providing information and interpretation on a broad range of topics including contract and subcontracting regulations, compliance procedures, management, and risk mitigation.
- Provide safeguarding leadership, including implementation of best practices for the RCC, review of downstream partner policies and practices, audit of safeguarding procedures, etc.
- Identify and propose mitigation strategies for RCC operational, financial, and other compliance gaps that pose risk to the project and/or 3ie.
- Review and provide guidance on proposed amendments to the RCC accountable grant agreement and daft RCC related subcontracts, sub-grants, amendments, services agreements, and independent contractor agreements.
- Draft and/or support development of approval requests and other donor correspondence related to procurement, grant, consultant, or other contractual actions.
2.2 Organizational Compliance and Risk Management
- Serve as the primary resource and subject matter expert on FCDO contracts, risk, and compliance to ensure quality control and guidance in order to maintain consistent approaches and implement best practices across 3ie’s FCDO portfolio.
- Stay updated on changes in FCDO and other donor rules, regulations, and industry wide compliance best practices.
- Support the development and implementation of 3ie internal policies and procedures to enhance contract and grant compliance. This includes but is not limited to reviewing, analyzing, and making recommendations to current policies, processes, and internal controls to ensure effective and efficient identification and mitigation of noncompliance and risks.
- Recommend improvements to the corporate authorities structure, file/recordkeeping processes, as well as support senior management in organizational risk management.
- Support the development and maintenance of a repository of contract and grant compliance best practices, innovative approaches, guidance documents, and tools.
- Contribute to increasing staff awareness and capacity of donor regulations, 3ie policies, tools, templates, and procedures through formal and ad hoc trainings and development of guidance materials
- Conduct internal compliance audits.
- Assist with ad hoc compliance related tasks as required.
2.3 Business Development
- Review tenders, assist with development of questions and/or responses to tends, and provide ad hoc proposal development needs ensuring consistency with corporate policies and strategies, relevant regulations, and FCDO requirements.
- Support review and negotiation process for new FCDO awards.
3. Qualifications and Skills
- Undergraduate degree in relevant field
- 3-5 years (Officer) or 5+ years (Sr. Officer) of experience in direct contract administration or compliance, preferably with FCDO and/or a mix of bilateral (USAID, GIZ, NORAD), multilateral (UN, World Bank), and foundations (BMGF, GAVI) in the international development context
- Strong knowledge and understanding of FCDO and/or other bilateral and multilateral rules, regulations, and policies required
- Experience with a wide variety of grants, contracts, and subcontract types and methodologies (commercial contracts, accountable grants, framework agreements, hybrid agreements/contracts)
- Experience managing payment by results or performance-based contracts.
- Experience developing and delivering participatory trainings on compliance, regulations, and policies
- Demonstrated experience in conducting internal compliance audits preferred
- Experience with various business development processes including cost and pricing, recruitment, contract negotiations, and/or writing preferred
4. Eligibility
We will recruit one or more individuals, preferably with the right to work in the UK.
3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and differently abled persons to apply.
5. Terms of Employment
Candidates should be available to start work as soon as possible. 3ie offers competitive remuneration based on location, experience and qualifications.
Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
6. How to apply
Your application package must include the following*:
- A cover letter, highlighting your experience relevant to the terms of reference. It is mandatory to include information about your work authorization for the US/UK/ India, else it will be considered as incomplete;
- Curriculum vitae along with names and contact information for at least three professional references.
Applications will be reviewed on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted.
*Incomplete applications will not be considered
The client requests no contact from agencies or media sales.
Events Officer
Salary: £25,000-£30,000
Contract: Full time, permanent
Location: Flexible
Closing Date: 23/05/2024 (we may close vacancy early if sufficient applications are received)
We are looking for 2 talented, creative and experienced Events Officers to work in our already established team.
UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK. UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.
The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.
Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.
Main Responsibilities:
• To assist in the delivery of UKIM’s events programme across the UK and be part of the team that supports the national leadership of the organisation in delivering events (including fundraising and marketing events) as per agreed strategy and plan.
• To assist in securing event funding and ensuring monitoring and evaluation of all events is conducted on a regular basis.
• To assist in developing event strategies and operational plans, building relationships and liaising with partners and local Branches.
• To be effective member of the Events Department by assisting in development of and following clear procedures and processes for meeting strategic objectives of UKIM.
• To arrange and manage all events within UKIM at a local, regional and national level.
• To assist in creating a professional, end to end approach for all UKIM events, ensuring consistency across the whole event lifecycle, including documentation, feedback and review process.
• To assist the Events manager in agreeing an annual Events schedule with the board of Trustees across all areas of UKIM.
• To assist in implementing, managing and developing Project strategy, operations, risk management strategy, monitoring & evaluation systems and budgets ensuring they are in accordance with UKIM’s global policies, principles and approach.
• To assist the Events Manager in line managing all volunteer or employed event managers and staff in field or regional offices.
• To assist in effective management, support and development of staff and volunteers involved in Event implementation.
• To visit events and branches country-wide to oversee and evaluate events and to encourage, advise and monitor staff.
• To ensure that UKIM’s financial, administrative and HR policies are adhered to in all events and by all staff responsible.
• To proactively seek opportunities for funding through networking and oversee the writing of event proposals.
• To participate in implementation of donor-funded events, ensuring delivery meets donor requirements and UKIM’s international policies, principles and development approach.
• To ensure the reports for completed events are received from implementing partners on time and are analysed at the Head Office for evaluating each partner’s performance and to retain appropriate audit trail.
• To ensure event management and operation information is communicated quickly and efficiently to the Executive Director and Board of Trustees.
• To participate in and carry out annual staff appraisals as appropriate.
• To assist in diligently managing an agreed expenditure budget, taking careful measure to report any unexpected costs in good time as and when appropriate.
• To comply with all policies, procedures, legal and regulatory requirements.
• To be willing to travel extensively with short notice.
• To respect the unique contribution of every individual and work positively in an equal opportunity and diverse environment.
• Any other duties commensurate with the accountabilities of the post.
Person Specification:
E – Essential D – Desirable
• Educated to graduate level or equivalent in a development-related subject D
• Relevant experience of working in a similar role within the charity and development sector, including experience of management and leadership. E
• Proven participation in Event assessment, planning, management, monitoring, evaluation and impact assessment skills. E
• Proven experience of funding proposal writing and budget design for events. E
• Experience of working on donor-funded events, grant compliance and management E
• Fluency in English (spoken and written) essential, second language is an asset. E Excellent communication skills, both verbal and written, as well as negotiation and administrative abilities E
• Finance management skills within event management D
• Good interpersonal skills with ability to network and establish links and partnerships with all relevant stakeholders E
• Ability to think and plan strategically. E
• An ability to delegate, follow-up and supervise as well as support. E
• Ability to work well on own initiative. E
• Ability to work under pressure to tight deadlines and adapt to change. E
• Ability to communicate cross-culturally D
• Ability to travel nationally. E
• Commit to withhold the integrity and standards of UKIM, its values, approach and priorities, within all projects. E
REF-213 582
Are you a great fundraiser with an interest in helping a growing and successful charity based in North-West England? All Aboard Youth Rowing – formerly known as Warrington Youth Rowing – is a charity established to support disadvantaged children achieve life skills using the sport of rowing. An exciting opportunity has arisen for a creative fundraising professional to coordinate and achieve additional funding.
The Role
The Fundraising Officer will coordinate all fundraising activities in line with the Charity’s overall strategy and sustainability plans. Working closely with the Chief Executive Officer, the Fundraising Officer will identify sources of income and build good working relationships with funders to achieve agreed funding targets.
The role is based in the North-West of England working from home and ideally, the Fundraising Officer will be in one of the following locations:
- Cheshire
- Merseyside
- Greater Manchester
Key areas of responsibility for the Fundraising Officer include:
• Contribute and assist with the development of a fundraising strategy for the Charity.
• Achieve the agreed funding target of newly sourced funding within the specified and agreed timeframe.
• Identify potential sources of funding and maximise opportunities to secure funding and grow and develop income.
• Develop relationships with funders aiming to achieve and maintain long-term partnerships.
• Maintain a database of funding sources, funders, and funding partners.
• Apply for funding by letters of interest or application forms dependent on the funding organisation’s requirements.
About You
The successful candidate will be highly motivated and have a background in fundraising. They must be able to demonstrate a strong track record of securing funding from national funders, preferably for the youth or sport sector. They will have experience of monitoring the impact of community projects. In addition, they will be adaptable and comfortable working on both their own initiative and as a team player.
About the Organisation
The Charity has a desire to grow and become more sustainable, the Fundraising Officer will play a key role in achieving this ambition. The aim of the Charity is to enhance the life skills of disadvantaged youngsters using the sport of rowing. The charity works closely with Henley Stewards Charitable Trust and British Rowing to help achieve this aim.
All Aboard Youth Rowing run programmes in Warrington, Merseyside, Northwich, Greater Manchester, Runcorn and North Staffordshire.
The client requests no contact from agencies or media sales.
The Project Officer will support Hamrah’s mission by streamlining and strengthening communication, coordination, and outreach among stakeholders, including the partner cohort, mentors, the board of advisors, team members and wider Afghan civil society. The role demands a proactive approach to keeping lines of communication open, addressing queries and concerns promptly, and identifying opportunities for collaboration. The Project Officer will also play a key role in supporting the effective and smooth implementation of project activities, and in ensuring that stakeholders remain actively engaged. This role requires excellent interpersonal, cultural competency and communication and outreach skills and thrives on teamwork, adaptability, and a keen ability to connect with external partners.
Job Description
Communication, Outreach, and Advocacy
- Streamline internal project communications with the partner cohort and other key stakeholders to enhance efficiency and clarity of messaging.
- Support the design and implementation of communication strategies and advocacy tools, including developing advocacy campaigns and communication materials.
- Work with the partner cohort to identify key advocacy opportunities and relevant forums through which to promote the rights and needs of marginalised communities in Afghanistan.
- Work with partners to engage with policymakers, influencers, and advocacy networks to raise awareness of the project’s advocacy agenda and influence policy direction.
- Create engaging and informative content for various communication channels, such as newsletters and blogs, highlighting the project’s impact and success stories. If needed, manage the project’s social media accounts, including maintaining an up-to-date project website, regularly posting updates, and engaging with the online community.
Information Exchange and Knowledge Sharing
- Take an active part in coordination meetings to foster internal cohesion and build strong relationships with the partner cohort and other external stakeholders.
- Help to facilitate discussions, meetings, and conferences to support knowledge exchange and strategic planning with the partner cohort and other stakeholders.
- Support the smooth running of project events by providing logistical and administrative support, inviting participation, and overseeing the effective dissemination of learning and outcomes.
Capacity Building and Training
- Help to plan and organise capacity-building sessions, specialised workshops, and meetings, to facilitate knowledge exchange and skill development.
- Support the development of training materials that meet the specific needs of our partner cohort and their communities.
- Design and deliver targeted training sessions on communication, outreach, and policy advocacy, enriching the skill sets of our partners.
- Offer expert advice to our partners, sharing best practices and insights on communication strategies, advocacy efforts, and effective reporting.
Person specification
Hamrah comprises a small and dedicated remote team. The person who fills this post should feel comfortable working independently in a remote setting and accepting a high level of responsibility for the project’s success. Candidates with lived experience of any of the issues related to the role are strongly encouraged to apply.
We are looking for someone with the following skills and experience:
Required
- A passion for social impact, with a particular focus on supporting marginalised communities.
- Demonstrated relevant work experience and proven track record of achievement in the field of organisational development and capacity building, preferably in the Global South.
- Proven experience in communication, project coordination and external outreach, ideally within a diverse and dynamic environment.
- Strong cultural competency, interpersonal and organisational skills and the ability to work collaboratively within a diverse team and with a range of external partners
- Excellent written and verbal communication skills, both in English and in Afghanistan’s local languages.
- A “self-starter” able to work independently as well as collaboratively in carrying out responsibilities, with the ability and energy to multi-task and manage a dynamic work environment.
Desirable
- Experience working with Afghan CSOs and a good understanding of their dynamics is highly desirable.
- Proficiencies in Afghanistan’s local languages is highly desirable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Fundraising Officer – Temporary Position from May 24 for 6 months (£24-25k)
Remote working with regular travel to the West Midlands and London as required
Why join the UK Sepsis Trust (UKST)? Because there’s an exciting opportunity to work for a significant cause and help build its sustainable future. We’re building our new fundraising team and this temporary role will play an important part in accelerating our ambitious plans to increase annual income during 2024/25.
You will become the fourth member of the Fundraising Team (there are 3 full time staff) and will help to support the fundraising team.
Sepsis is the immune system’s overreaction to an infection or injury. There are over 245,000 cases each year in the UK with approximately 48,000 deaths. UKST aims to reduce preventable deaths from this ‘killer’ condition. We achieve this by:
· Raising awareness
· Supporting those affected by sepsis
· Educating health professionals
· Lobbying political organisations for better sepsis and severe infection care
Key Responsibilities
1. Deliver supporter journeys i.e. fundraising resources and stewardship communications to maximise supporter numbers, retention and engagement.
2. Use UKST’s CRM system (Raiser’s Edge) to accurately capture fundraiser information and key data contributing to the improved development and implementation of fundraising processes.
3. Communicate proactively and effectively with team members to pass on all relevant information, deliver excellent supporter care and to maximise fundraising opportunities.
4. Provide excellent customer service members of the public, either via phone, mail and in person, help to develop Fundraising activity whilst also offering our Support Services where necessary.
5. Represent the charity as and when required in schools, local businesses, and community groups, including speaking at events if – not essential
6. Keep up to date with best practice in fundraising and ensure compliance with the latest legislation and guidelines.
7. Assist in prioritising & managing enquiries about our Community Fundraising Programme via our dedicated inboxes.
8. Work collaboratively with the fundraising team and our Communications and Marketing Team to ensure maximum press and social media coverage is obtained for UKST’s community fundraising activities.
Day to day activities will include:
1. Managing an inbox and replying to enquiries in a timely and professional manner
1. Problem solving for fundraisers – finding the optimum way they can achieve their goals
2. Support the Event Team Lead with sending out merchandise
2. Download Giving reports and send thank yous to donors and fundraisers
3. Record Supporter details on CRM
4. Cover for holiday periods and manage an inbox in their absence
To be successful in this role you will have:
1. Experience of working in fundraising in a UK registered charity
2. Experience of donor relationship management using a fundraising CRM.
3. An understanding of community fundraising.
4. A proven track record of working effectively in a team.
5. Excellent communication, presentation and organisational skills.
6. The ability to prioritise diverse workloads and meet shifting demands.
7. Flexibility to work evening and weekends as necessary and travel when required.
8. The ability to undertake most of your work remotely, and plan and co-ordinate your day effectively.
The client requests no contact from agencies or media sales.
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
We are seeking a creative, collaborative and effective fundraiser to drive long-lasting improvements for millions of farmed animals.
This is an exciting time to join a growing organisation, with ambitious plans to become more self-sufficient and financially stable for the long-term. You can be part of our Development Team helping to make this happen.
You’ll manage a portfolio of donors, have the opportunity to develop new relationships and shape our income now, and for the future.
By raising valuable funds and securing major gifts from high net worth individuals, you can make sure that our work continues to have long-lasting impacts - ending cages for egg-laying hens, convincing corporates to commit to improving chicken welfare in their supply chains, challenging the Government over the use of fast-growing breeds of chicken, and working to secure the first legislation to protect farmed fishes.
Through your work you will also have the opportunity to educate and inform our supporters, connecting them to our cause and creating greater awareness about the suffering of farmed animals.
We will be holding a webinar on Thursday 16th May at 7pm BST for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Gavin Chappell-Bates, Head of Development and Klara Schmidt, Digital Fundraiser. If you’re interested, please register via the link on our website which can be found by following the Apply via website button.
A recording of the webinar will be available within 48 hours after the end of the event.
Hours:
This is a full time position of 37.5 hours per week over Monday to Friday.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced to 30 hours per week, spanning Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms with the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided.
Who you are:
We are looking for someone who can, through compelling and inspiring writing and communication, engage donors and potential funders in a variety of different formats, whether that’s email updates, thanking them for their support, or drafting a funding proposal. Ultimately, you will need to be able to bring them closer to our work, so that they can understand their individual contribution and the impact their donations can have, and are more likely to take action as a result.
You will also need to be able to build strong relationships, with the ability to understand the motivations of our donors, demonstrate the impact of our work, spot opportunities to engage them, and ask for their financial support at the right time.
Many of our donors come from the Effective Altruism (EA) community, so having an understanding of this community and how to engage it will be helpful. You will help to grow our supporters within the space, raising our profile and spotting opportunities to develop relationships with prospective new donors and funders.
Home-based, you will enjoy collaborating and working independently. As a self-starter, you are able to work autonomously and use your initiative to solve problems and see projects through from start-to-end. You’ll thrive on a varied and interesting mix of tasks and projects.
You’ll keep good records and understand the importance of clean and up to date supporter and donation data in creating efficient systems and processes.
We foster an environment of feedback, development and learning at THL UK. You’ll be someone that values receiving feedback, is able to assess your own performance, and has a desire to want to learn, develop and improve as an individual.
Prior experience of major donor fundraising is beneficial, whilst knowledge and understanding of trusts and grants fundraising would also be helpful. However, we are also keen to hear from you if you have relevant transferable skills and are looking to transition into this exciting area.
We’re looking for the right person, committed to the work we do at THL UK, with values that align with our own, and with the right skills and attitude - an exceptional and confident relationship builder and strong communicator.
We will provide relevant learning and development opportunities, tailored to your experience and personal needs, which could include in-house training, external training and fundraising events and conferences.
Be part of our mission to end the abuse of animals raised for food.
Primary Duties:
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Thanking and stewarding some of our key major donors - acting as a direct point of contact for their queries and questions, keeping them updated with our work, thanking them for their support and donations, building strong, long-term relationships, and developing them as prospects or donors to elicit further gifts, through regular email, telephone and face-to-face contact, thank you cards, networking, written updates, online and face-to-face meetings, and other feedback as appropriate.
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Creating and submitting funding asks to secure funding and achieve your own fundraising targets and those of the wider organisation, with a focus on securing multi-year funding. This will include creating cases for support and funding briefs for specific projects, working with the Programs Team to pull together all relevant information, as well as completing bespoke funding proposals. You will also need to be able to identify opportunities, know when is the right time to make an ask and what type of ask it should be, whether a one-off gift, multi-year funding, unrestricted or for a specific project, or match funding to help leverage a specific campaign or appeal.
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Coordinating our funding pipeline - managing and monitoring what stages our major givers are at in their cultivation journey, tracking details of funding applications/asks made, managing deadlines for applications and monitoring reports, tracking and reconciling donations and providing receipts, securing relevant funding agreements, and capturing the motivations, giving history and details of interactions of our donors.
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Leading on the development of our quarterly newsletter - a document designed as a key engagement tool specifically for our major gifts audience, to keep them up to date on our latest news, victories and forthcoming plans.
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Mapping out and developing our major donor programme for the next twelve months and beyond - planning a calendar of content and touch points to further cultivate and steward our key donors, such as exclusive webinars, networking meet-ups or larger fundraising events.
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Coordinating the major donor version of our annual supporter survey - collaborating with colleagues to align this to our general supporter survey, targeting questions with a major donor audience in mind, collating and analysing responses, and using them to inform and develop our major donor programme.
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Hosting donors at events - inviting them to protests and other events, such as our legal challenge against the use of Frankenchickens, and making sure they are well looked after.
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Prospect research - identifying, researching and assessing potential new major gifts prospects, and then developing cultivation plans for further engagement.
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Supporting the Head of Development with our trust and grant fundraising. This could include collaborating with consultants to complete prospect research and applications, creating and submitting low-level funding bids, and working with colleagues from across the organisation, to coordinate the submission of monitoring reports for our funders.
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Helping drive understanding of and engagement with fundraising across the organisation, with staff, volunteers and trustees - giving presentations, leading workshops with other departments, engaging staff, volunteers and trustees in the thanking process (i.e. getting them to send thank you cards to donors), and regularly updating the wider team on fundraising progress.
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Supporting other fundraising campaigns and initiatives, such as our end of year appeal, working with your colleagues in the Development Team to help find match funders from our pool of our major givers.
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Attending relevant events and conferences, to meet and cultivate prospective new funders and steward existing donors, develop learning and understanding, network with your fundraising peers, keep up to date with the fundraising sector and look for opportunities to raise our profile amongst funders and donors within the EA community.
In addition:
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Participating in team meetings including note-taking and facilitation.
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Attending in-person team workshops several times a year.
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Helping us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement.
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Demonstrating commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
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Helping us galvanise further support by lending your organisational skills to fundraising events and supporting our Managing Director and Head of Development by planning meetings and events.
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Performing any other duties assigned by the Head of Development.
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Major Gifts Fundraiser salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
We have an exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS), covering the South West area of England and the Remote Working team. You will work from home or a local VS office if available, 37.5 hours per week.
Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Team Leader for the Homicide Team, you will:
- lead a team of Homicide Family Caseworkers to meet service standards & contractual requirements
- enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams)
- support staff to keep them safe within their role, leading on the importance of personal and professional resilience and wellbeing for the team
- support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team
- travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online
You will need:
- excellent organisational skills & ability to manage a demanding workload
- experience of achieving key performance indicators
- an understanding of the impact that trauma and bereavement can have on individuals
- excellent communication skills
- experience in building constructive working relationships, focused on delivering the best service
- to be a confident presenter, and able to share the service and work we do to inform, educate and encourage notifications and referrals into the service
A driving license and use of a car are both essential as well as access to public transport. You will be reimbursed for all travel costs.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.
We looking forward to hearing from you.
Interview dates: 2nd May 2024 - by Zoom.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
UK Programmes Officer
Location: Oldham EIC with flexibility (with some home working)
Hours: Full time
Salary: £25,000-£30,000
Main Responsibilities:
To work within the UK Programmes by providing support to Masjid Benchmarking, organising online Seminars, Support to Icare, Masjid Benchmarking, Education (Madaris) oversee and monitor Masjid Connect and Islamophobia monitoring, Publicity, supporting other areas of work of UKIM central team that may be delegated e.g. Imam CPD, Dawah, Tarbiyah.
Essentially the role is to support the Head of UK programmes to implement a varied and diverse programme of engagement to support improvement of the different programmes, masjids, branches, and departments in UKIM that require the support from UK Programmes Team.
The post is varied and ever changing depending on the needs of the members and programmes within UKIM.
Key Duties:
• To support Masjid and Branch Improvement through enabling them to undertake the self-assessment audit and then to deliver a development day based on the self-audit.
• To organise training both face to face and online that will enable masjids and branches to develop and move forward in their work programme.
• To bring on board speakers that will enable mosques to develop.
• To engage with the Dawah programme and to develop a robust programme of support to meet the needs of the department and different stakeholders. The parameters of this are still to be agreed and may involve some of the following areas it serves including new Muslims, design new curriculum, develop resources, re-develop & update websites, Unity Iftars, teach new Muslims & train daees. Based on your capacity and availability of resources to outsource where appropriate.
• To support the wider effort of masjid benchmarking by undertaking audits and maintaining contact with masjids through WhatsApp, support in delivery of development training etc.
• To support Head of UK Programmes to provide information and advice on training, workforce and funding capability development to UKIM masjids/centres and branches.
• To support in the development of and deliver high quality core training courses and materials as an integral part of our work in order to support the development of masjids, madaris and branches.
• To support development of Secretariat Function of the UK Programmes Team and to market training and funding support provision and oversee the recruitment and selection of learners.
• To support training for masjid/centre and branch learners and to recruit, induct and manage external trainers and/or consultants, where appropriate.
• To support appraisal and evaluation of UK programmes
• To provide expert support and guidance to the education department.
• To work with appropriate staff colleagues to identify and develop income generating activities that relate to provision of services from masjid/centres and branches.
• To support the Line Manager and Executive Officer to ensure that UK programmes is compliant with funding requirements.
• To keep informed of current developments in life‐long learning, good practice, funding opportunities and appropriate quality standards and to disseminate this information.
• Where appropriate work to accreditation of training to masjids/centres
• To liaise with awarding bodies to ensure that all conditions of centre membership, policies and procedures and relevant quality assurance systems are implemented and evidenced.
• To maintain the administrative systems relating to the post.
The post holder will be expected to use their initiative, be proactive and work with a wide range of people in local communities and statutory agencies.
PERSON SPECIFICATION
Education & Experience
• Experience of working with community organisations in a community development and training role E
• Experience in programme development, monitoring, and evaluation. £
• Experience of conducting needs assessments. E
• Experience of delivering training on safeguarding, health and safety, lone working, funding and bid writing. E
Training:
• Experience of delivering training to people from diverse community groups E
• Experience of developing training materials and delivering and managing a range of unaccredited and accredited training courses E
• Experience of working with Muslims communities and faith communities more broadly E
• Management qualification D
• Funding qualifications D
• Teaching qualification D
Knowledge, Skills & Abilities
• An understanding of the issues affecting local masjids and Muslims communities and the training and development needs of their staff and volunteers E
• Knowledge of Islamic beliefs and practices E
• Ability to analyse training needs and to develop a programme of learning in response to identified needs. E
• Ability to design assessment tasks and assess learners work E
• Ability to manage training provision whilst ensuring that accessibility and equality & diversity issues are addressed. E
• Ability to communicate clearly in person and in writing to a diverse range of audiences. E
• Ability to monitor and evaluate the impact of training provision and to report on these issues E
• Ability to use ICT including Word, PowerPoint, Excel and Outlook and to be administratively self‐servicing, creating on line forms, E
• Able to work some evening and occasional weekends by prior arrangement. E
• Knowledge of the charity sector. E
• Good leadership and people management skills. E
• Fluent written and spoken English. E
• Report and proposal writing skills. E
• Complex problem solving and decision-making skills. E
• Commit to withhold the integrity and standards of UKIM Relief and its values. E
You may also have experience in the following: Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, Programme Support, Risk Management, Project Compliance, etc.
REF-213 583
Camphill Village Trust is seeking a new Data Officer to join their team. Camphill Village Trust is a UK charity that supports over 600 adults with learning disabilities, autism, mental health issues, and complex needs across nine communities and services in England through supported living and day placement opportunities.
A significant aspect involves managing the Charity’s IT hardware and software to ensure they meet the organisation's needs, including planning upgrades and coordinating IT training events. Additionally, the role covers managing telecommunications and ensuring compliance with data protection regulations. It also involves working closely with the Head of Finance and external companies on new IT developments and data protection policies, ensuring the Charity's practices align with GDPR and other regulatory requirements.
The ideal candidate would have experience providing IT support, be organised, have strong communication skills, and have a good understanding of Office 365 systems. They should be proactive, resourceful, and possess a problem-solving disposition, able to work effectively with a range of stakeholders, including external support companies. They should be organised and methodical, combining accuracy with attention to detail and an ability to meet deadlines. Strong communication skills and the ability to explain IT issues to non-IT colleagues and build constructive working relationships are a must-have.
It is an exciting time to join the Trust with new leadership, a new strategy and opportunities for career growth whilst making a real difference to those whom we support. If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
The Confederation of School Trusts exists to represent academy trusts and to continually enhance our education system. They are now looking for a Chief Operating Officer to develop a financial strategy and operations as they enter a new phase of development.
· Location: Remote with regular travel to Nottingham/London
Applications close at 9 a.m. Tuesday 4th June.
Who we are.
The Confederation of School Trusts (CST) is the leading advocate and support network for school trusts in England, representing approximately 75% of the academy sector. With a membership-centric approach, we prioritise the needs of our member trusts, serving as their collective voice and championing their contributions to education.
Funded through various channels, including memberships, events, and partnerships, CST operates alongside CST Professional Development Ltd, offering tailored training and services focused on trust governance.
About the role.
We are seeking a Chief Operating Officer (COO) to drive strategic development amid political shifts. Reporting to our Chief Executive Officer, the COO will oversee financial management, operations, digital strategy, and corporate governance, playing a pivotal role in shaping CST's future.
Responsibilities include financial strategy development, budgeting, compliance, and team leadership across CST and its trading arm. The COO will ensure operational efficiency, manage contracts and procurement, and spearhead digital infrastructure and information governance enhancements.
This hybrid role requires regular travel to our offices in Nottingham and London. The ideal candidate will demonstrate autonomy, accountability, and a strategic mindset, with expertise in financial planning, operational management, and digital strategy implementation.
Who we are looking for.
Proficiency in people management, culture development, and regulatory compliance is essential. Experience in charity and corporate governance is desirable, as is a genuine commitment to improving the academy trust system in the UK.
If you're a qualified accountant with a passion for driving organisational excellence and supporting education leaders, we encourage you to apply and join us in making a difference in the lives of learners across the country.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 4th June.
Policy Officer
(UK wide)
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4232)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Sustrans offices, home based or hybrid. Will need to travel to our Bristol hub for team meetings in person once a month.
About the role
This is an exciting opportunity to join Sustrans as part of the Policy and Public Affairs team, during an election year, delivering a number of vital pieces of research designed to improve walking, wheeling and cycling and transport more broadly.
As the Policy Officer, you will lead on delivering two key policy projects for Sustrans with support from our Head of Policy and Senior Policy Officer. You will help develop evidence, policy and practice working closely with colleagues to maximise long-term opportunities to help increase transport choice for people.
We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub with an expectation of a monthly team meeting in Bristol and occasional travel for project related activity.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
About you
You should have proven experience of conducting qualitative and quantitative research across a variety of issues and in writing for policy and public audiences.
We also ask that you are experienced in working autonomously but also as part of a team and with funders, partners and agencies to deliver work.
You will be skilled in presenting arguments and clearly communicating complex information to a range of audiences in an accessible and persuasive way, in person and in writing.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 19 May 2024.
Interviews will take place in via MS Teams during the week commencing 27 May 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Job Title: Communications Officer
Salary: £28,664 (£27,914 per annum, plus £750 Home Working Allowance per annum)
Hours / Contract: Full time (35 Hours per week) permanent contract
Location: Homebased anywhere in UK with travel to West Midlands required at least once a month
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
This is an exciting opportunity to join the growing Marketing & Communications team as they optimise existing systems and methods alongside innovating new strategies to maximise their impact both internally and externally. If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Communications Officer will include
- Experience of working in a communications role and handling complex communications campaigns.
- Wide breadth experience of multi-channel communications.
- Experience of producing a range of marketing materials.
- Proficient in Microsoft Office and social media platforms.
- Excellent Communication and interpersonal skills
- Ability to influence and build relationships with internal and external stakeholders
- Ability to come up with creative and engaging ideas to improve communications.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Perkbox – retail discount scheme.
- Stakeholder pension scheme (salary sacrifice).
- Fantastic learning and development opportunities.
- Employee Assistance Programme (including CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
The Communications Officer may be homebased within England, Scotland or Wales but will be required to travel to face-to-face meetings in the west midlands at least once a month and on other occasions for training and team wellbeing events.
A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Sunday 28th April 2024
- Interview Date: Wednesday 8th May 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply as your earliest convenience
TACT does not accept unsolicited CVs from external recruitment agencies nor the fees associated with them.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you a communications professional looking for your next move? Are you experienced in creating, commissioning and refining content and communications for a wide range of external audiences and the media? If so, CFG would like to hear from you. We're looking for a Communications Officer to join our Policy and Communications Directorate. You'll have experience in working across PR/media relations, campaigning and content creation for professional/B2B/charity audiences and working to tight deadlines. You'll be comfortable using different comms channels and tools to share our messages, news and sector insights. If you are looking for your next move, read on to find out more.
How to Apply
If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. The deadline for applications is Tuesday 14th May 12pm, and shortlisting will take place that week, with interviews to follow shortly after.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Benefits of working at CFG
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25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time).
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An extra three days' leave for the office Christmas closure.
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Wellbeing week closures
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Time off for personal health appointments.
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Hybrid and remote flexible working options.
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Four paid volunteering days every year.
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A generous flexitime policy that allows employees to create a good work-life balance.
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Access to eye care vouchers and contribution to the cost of new glasses.
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Access to our mental wellbeing platform, Plumm.
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Enhanced sick pay, as well as enhanced parental and adoption leave policies
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Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences.
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Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%.
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Access to interest-free employee loans or salary advances.
CFG promotes remote-first working, although we do have office space at our registered address in Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you.
Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.
CFG is a charity that supports all charities to make the biggest difference possible. We do this by supporting them to make the most of their money.
The client requests no contact from agencies or media sales.
Job title: Programme Facilitator
Reports to: WomenMATTA Service Manager
Responsible for: N/A
Job Purpose: The project aims to deliver a range of trauma-informed learning and development opportunities to women impacted by the criminal justice system. Delivered in our Manchester and Trafford women’s centres, these gender responsive activities, co-produced with women with lived experience, will provide personal and practical skill development that meets their needs and supports their aspirations around employment or education, including a focus on wellbeing and practical learning.
Key Responsibility Areas
- Co-ordinate and deliver a schedule of trauma informed and gender responsive workshops that aim to address wellbeing and reduce barriers women impacted by the CJS face in accessing employment or education opportunities.
- Maintain case management systems to ensure accurate and timely data recording.
- Develop and maintain relationships with key partners and stakeholders, such as lived experience groups, education, training and employment networks and local services.
- Create opportunities for women impacted by the criminal justice system to input into the programme, such as co-production, and peer supporters
Employee Benefits:
Annual leave: 30 days plus statutory bank holidays (pro-rata for fixed term contract), and an additional 3 days leave between Christmas and New Year. This means that in a standard year with 8 bank holidays, the full holiday entitlement is 41 days!
Pension scheme: Auto enrolment with 5% contributions from WIP and 3% from employees.
Clinical supervision: Working with WIP can be enormously rewarding, but also challenging at times. So we provide clinical supervision through a Harley Street practice, to encourage reflective practice and support the wellbeing of our team.
Employee Assistance Programme: Confidential access to a range of support and information on a 24/7 basis. Including legal advice, emotional support, practical advice and signposting.
Cycle to Work Scheme: Eligible employees can save money and spread the cost of a new bike and accessories.
Reward Gateway: Access to discounts/cashback services at hundreds of retailers, such as groceries, electronics and holidays. Further access to the Wellbeing Centre with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals. There are also eCards that you can use to recognise a colleague for their great work, wish someone Happy Birthday and much more.
Eyecare Vouchers: As a staff member of WIP, you will have access to free and reduced prices for glasses and eye tests. Should you require glasses for VDU use, you will get them for free too.
The client requests no contact from agencies or media sales.
Who we are:
The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.
We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.
The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
Who we are looking for:
A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.
Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.
This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required.
This role will also deliver general administration and data processing as required.
To view the job description, please click here.
Where you will be working:
Home based, with occasional travel when required.
How to apply:
- To apply for this role please click the Apply button below
- When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.