Supporter development officer jobs

Role Purpose:

Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.

This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.

The Government has also announced it is backing Responsible Finance to develop a roadmap for growth, and a new APPG for CDFIs has been set up with the official launch set for May 2026.

We are seeking an exceptional candidate to ensure that CDFIs from all sectors receive the policy and regulatory support they need to thrive.

You will manage key aspects of Responsible Finance’s policy work including consultation responses, briefings, MP outreach and building a supportive network of MPs, and writing articles to highlight key issues with the Government and our stakeholders. You will also lead on the production of RF’s annual impact report.

No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people. Do not be discouraged from applying if you do not meet all the criteria listed in this job description. If you know how to deliver results at the policy level and are a committed team player, with a can-do attitude, we want to hear from you!

 Key Responsibilities:

We are looking for a candidate experienced in Policy to take forward our work with the Government and other stakeholders on supporting the growth and resilience of the UK’s Community Development Finance Institutions.

• Policy: Supporting Responsible Finance’s work with the Government including on key initiatives such as the CDFI roadmap, the new APPG for CDFIs, and managing relationships with key departments such as Department for Business and Trade, HM Treasury, and the Financial Conduct Authority, as well as relationships at a policy level with partner organisations.
• Representation: Attending events and roundtables representing Responsible Finance.
• Consultation responses: Identifying and responding to Government and other stakeholder consultations to advocate for the CDFI sector, working closely with members to inform your responses.
• MP Engagement: lead Responsible Finance’s programme of MP outreach to continue to build a base of supportive MPs and peers within parliament.
• Partnership working: Contributing to relevant campaigns and policy forums to strengthen Responsible Finance’s influence on policies that impact the sector.
• Communications: Write clear and engaging policy briefs, reports, and articles to communicate Responsible Finance’s priorities to the Government and other stakeholders. This includes writing a monthly stakeholder newsletter article.
• Impact report: Lead on Responsible Finance’s annual member Impact Report, published annually in May.
• APPG: Spearhead Responsible Finance’s role as secretariat for the new APPG for CDFIs.
• Horizon scanning: Monitor the latest research, track political debates and identify new policy developments in the areas of community finance, inclusive growth and financial inclusion.

This is a varied and dynamic role, and candidates will need to work closely with the wider team to align our policy work with our programme work. This description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder. 

Skills and Experience:

This role requires the following skills and experience:

• Strong demonstratable experience of delivering results in a policy role.
• Highly self-motivated and able to drive your own work forward, but equally a team player with a collaborative working style.
• Excellent communication skills including: 1) concise and plain English writing skills and ability to synthesise information into an easy to comprehend format/narrative; 2) public speaking in order to represent Responsible Finance at events.
• Strong relationship-building and interpersonal skills. Must be comfortable working with stakeholders at a range of levels, and building buy-in.
• Experience analysing and synthesising data and presenting findings clearly and succinctly. Fluency with applications such as Word and Excel is essential.
• Proven ability to manage multiple stakeholders and get the information needed from busy people.
• Willingness to travel and represent Responsible Finance at events.

Working as part of a small organisation, you will need to demonstrate flexibility and willingness to pitch in to help other members of the team.

An understanding of CDFIs would be helpful but is not essential.

How to Apply

Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.

Please apply via the Careers4Change website.

Please send your CV and responses to the following questions below.

• What appeals to you about this job/Responsible Finance and why do you think you’ll do a great job?
• You are working on multiple projects including writing large consultation responses requiring input from RF’s members. The CDFIs you need information from are really busy. How do you ensure deadlines are met on time and meet quality expectations?
• You are tasked with coming up with a plan for Responsible Finance’s new APPG for CDFIs, how would you go about this?
• Identify two key current policy issues or trends you think may impact the responsible finance sector. For each, please outline:
  • Why Responsible Finance should be at the table.
  • A specific strategy or action you would take to ensure our members’ voices are heard

We recognise that the use of AI tools is widespread these days, and it is often obvious when it’s used. We will automatically reject applications where the use of AI without any editing or your original thoughts is evident. The ability to be thoughtful and tailor to your audience is crucial for being successful in this role.

Reporting To: Chief Executive

Location: Remote, proximity to London, with expenses-paid travel around the UK

Contract: 12-month FTC maternity cover

Salary: c. £40,000

Date Closes: Tuesday 24th February

KEY ACCOUNTABILITIES

Finance

• Manage financial bookkeeping (Xero, Sage, or equivalent), including credit control, and oversee charity income and expenditure in line with funding requirements and Charity Commission regulations. Act as the day-to-day liaison with accountants.

• Assist the executive team with budget management, helping to set priorities that meet funder or partner specifications.

• Prepare monthly financial monitoring reports for the trustee board and complete grant reconciliations in line with funder requirements.

Systems & procedures

• Develop and maintain processes that assist business objectives, ensure compliance, and uphold quality standards.

• Monitor daily operations, addressing potential issues proactively.

• Undertake general financial and HR administration, including ordering, invoicing, DBS checks, staff inductions, personnel filing, and systems to support budget monitoring and audits.

• Support the efficient management of office and operational procedures, promoting best practice and maximising efficiency.

Stakeholder & suppliers

• Consider the needs of internal and external stakeholders and incorporate them into strategic planning.

• Manage contractual relationships with suppliers as required.

Data Control & Management:

• Develop and maintain accurate, up-to-date data and information in line with partnership systems and procedures.

• Act as the organisation’s Data Controller, ensuring compliance with the Data Protection Act.

Health & Safety

• To act as the organisation’s Health & Safety lead, to ensure compliance in accordance with HSE and to provide information to the exec team and the trustees.

Administrative

• To provide personal assistance to the Head of Operations, when necessary

• To undertake the minute secretary role for Think Active CSW meetings, ensuring efficient organisation and dissemination of information.

Miscellaneous

• Generating income or raising funds.

• Travel to venues to meet the needs of the organisation

• Assist in the identification and undertaking of the postholder's own training and development requirements in accordance with the appropriate organisation's "confident, capable, inspirational people plan"

• To undertake such duties and responsibilities of an equivalent nature, as may be determined by the Chief Executive or Executive team from time to time, in conjunction with the post holder.

Person Specification

CORE VALUES

• Team player with a supportive, flexible, and professional approach.

• Demonstrates kindness, consideration, appreciation, and tolerance, expecting the same in return.

• Strong work ethic with resilience and willingness to go above and beyond.

• Respects confidentiality and can reflect on personal performance to drive improvement.

SKILLS & EXPERIENCE

Essential

Knowledge:

• Strong understanding of operations management, systems, and processes.

• Knowledge of financial procedures, reporting, and budget management.

• Experience with databases, project management, and IT systems.

• Awareness of safeguarding, health, community, and legislation.

• Knowledge of performance measurement, reporting, and current funding streams in the sport and physical activity sector.

Skills & Abilities:

• Excellent communication and interpersonal skills; able to lead, motivate, persuade, negotiate, and influence at all levels.

• Strategic, critical thinking, and decision-making skills.

• Ability to work under pressure while maintaining high standards.

• IT literate, including ability to use Excel or willingness to adapt and learn new systems, with an understanding of how technology enhances planning, evaluation, and communications.

• Proven project management experience.

Experience:

• Measuring organisational performance to deliver strategic objectives.

• Developing and improving internal and external systems, processes, and communications.

• Strategic planning, implementation, review, and adaptation.

• Managing teams, including setting objectives and reviewing performance.

• Building and maintaining partnerships across voluntary, public, and private sectors.

• Managing budgets (£100k–£300k) and preparing financial reports.

• Generating income, preparing funding bids, and securing resources.

Desirable:

• Experience supporting volunteers, leaders, and professional workforces in sport, physical activity, or health contexts

• Project Management qualification

• Additional finance and budget-setting experience

BEHAVIOURAL TRAITS

• Innovative, forward-thinking, developmental, and solution-focused

• Passionate, inspirational, and motivational with a positive, can-do attitude

TECHNICAL AND PRACTICAL REQUIREMENTS

• Willingness to work occasional evenings/weekends.

• Ability to travel across Coventry, Solihull and Warwickshire.

• This post is exempt from the Rehabilitation of Offenders Act 1974; appointment is subject to a satisfactory DBS check.

• Think Active’s main headquarters are in Leamington Spa, with work also taking place across Coventry, Solihull, and Warwickshire. We operate a blended working model that includes home working, office attendance, and travel to meetings as required. The post holder will be expected to work flexibly to meet the organisation's needs.

Clerk to The Worshipful Company of Farmers

£75,000 per annum + benefits

Home based with frequent travel to the City of London and the Farmers and Fletchers Hall,

Barbican, London EC1

The Worshipful Company of Farmers is a dynamic organisation dedicated to advancing the farming industry and all those in it. Founded in 1952 with the support of HM King George VI the Company was granted its Royal Charter by HM Queen Elizabeth II in 1955. It has grown in stature, helping to promote farming to the nation, develop professionalism within the industry and build a healthy portfolio of charitable activities.

The Farmers’ Company with a membership of more than 400 Liverymen arranges functions and events for the enjoyment and fellowship of its members, encourages charitable giving and through courses, grants and scholarships supports and promotes education in agriculture and the rural industries.

The ideal candidate will demonstrate:

• · a likeable, warm, sociable personality
• · commitment and energy in engaging with members and other stakeholders
• · success in organising high quality events within the traditions of the livery
• · excellent ambassadorial skills at all levels
• · excellent oral and written communication skills
• · proven administrative and organisational skills
• · financial awareness, IT and business development skills
• · the confidence to think innovatively and act positively

Whatever your professional background is, unquestionable commitment, honesty, integrity and energy, along with an eye for detail, are essential. Candidates should be within easy access to the City of London

HOW TO APPLY

Please download further details of the position from the Marylebone Executive Search website:

For an informal confidential discussion call Richard Evans his number can be found on the Marylebone Executive Search website.

Apply online with a full Curriculum Vitae detailing your skills and experience together with a 2 - page Covering Letter clearly outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Person Specification.

Closing date for applications:                  9th March 2026

Long List interviews:                                 14th - 27th March  2026

Final Panels Interviews:                             20th & 23rd April 2026

Start Date :                                                   1st September 2026:

Installation of new Clerk:                            13th October 2026

To find out more visit:                                 The Worshipful Company of Farmers website

Programme Manager

We are seeking a Programme Manager to lead high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy.

Salary: £45,000–£54,000 per annum + 30 days’ holiday + 10% employer pension contribution
Location: London (Hybrid: 60% office / 40% home)
Hours: Full time, 37.5 hours per week
Contract: 12 month fixed term
Closing date:28th February 2026

Interviews: 1st Interviews: 11-12th March 2026 and 2nd Interviews 24-25th March 2026

About the role

As Programme Manager, you’ll lead a portfolio of dynamic, purpose driven projects from early design through to delivery and evaluation. Working with a high degree of autonomy, you will balance effective delivery with strategic oversight, ensuring programmes are well run, high impact and responsive to a fast-changing external environment.

You will manage complex workstreams, oversee quality assurance, and maintain excellent internal and external reporting across programmes. Working closely with colleagues and partners, you’ll contribute to new project development and play an active role in shaping the future direction of our work.

Key responsibilities include:

• Leading and delivering a portfolio of projects aligned to organisational priorities, ensuring high-quality outcomes and impact. 
• Managing project plans, budgets, risks, timelines, overseeing outputs such as research, publications, events. 
• Building strong relationships with partners, funders and senior stakeholders across financial services, government, industry bodies and civil society.
• Representing the Institute externally in meetings, panels and roundtables.
• Supporting fundraising and business development, including leading proposals and identifying new opportunities. 
• Providing leadership to programme coordinators, secondees and junior colleagues.
• Contributing to cross organisational work, fostering collaboration, innovation and continuous improvement across the Institute.

All our projects focus on providing investors with the knowledge and tools they need to invest with impact alongside a financial return. Programmes that the Manager may be involved in include: 

• Place based Impact Investing Lab
• Just Transition Finance Lab
• Child Outcomes Lab
• Catalysing Private Wealth for Impact

About you

You’ll bring a strong track record in programme or project management, ideally within a complex, multi stakeholder environment. You are confident navigating ambiguity, balancing competing priorities and learning at pace. With excellent communication skills, you can engage credibly with senior partners and represent the Institute externally.

You will also bring:

• Experience managing project delivery, budgets and reporting.
• Strong relationship building skills with senior stakeholders.
• Excellent problem solving, organisation and time management.
• Confidence chairing meetings and speaking publicly.
• Familiarity with financial markets, investment or social/impact investing.
• A commitment to the belief that finance can drive positive societal change.

Experience working in finance, policy, think tanks or mission driven organisations is desirable but not essential.

About the organisation

This Impact Investing Organisation is an independent non profit working to transform capital markets for a fairer, greener world. Through practical programmes, field building initiatives and policy engagement, we help unlock private capital to address societal challenges. We are a small, collaborative and ambitious team driven by values of collaboration, ambition and independence, and we are committed to diversity, inclusion and flexible working.

Other roles you may have experience of could include:
Project Manager, Programme Lead, Policy Manager, Impact Manager, Strategy Manager, Investment Programme Manager, Social Investment Manager, Senior Project Officer. #INDNFP

Use of Artificial Intelligence (AI) in applications

We recognise that AI tools are part of many people’s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower. 

A place to create moments that matter

Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: Permanent, 35 hours per week, Monday - Friday between 8am and 6pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.

You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.

You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.

By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.
If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.

Salary

The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
• You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
• As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
• Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
• Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.

Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.

REF-226 303

Director of Care – Hope House Children’s Hospices

Location: Hope House, Oswestry, Shropshire (with regular travel to Ty Gobaith, Conwy and across the UK)

Hours: Full-time, 37.5 hours per week (flexible working with some evenings/weekends)
Salary: £79,950 – £90,456 per annum + £7,380 car allowance + relocation package
Closing Date: 25th February 2026
 

Make a Life-Changing Difference Every Day

Hope House Children’s Hospices are seeking an exceptional and compassionate Director of Care to lead and shape the delivery of outstanding palliative care for children and families across Shropshire, Cheshire, North and Mid Wales.

 This is more than a job, it’s a calling. You’ll join one of the UK’s most respected children’s hospices, where 98% of staff say they enjoy their work and 94% are proud to be part of our mission.

 About the Role

 As a key member of the Executive Leadership Team, you will:

 Lead the strategic development and delivery of care across our hospices and community services

• Champion a culture of excellence, innovation, and continuous improvement
• Inspire and empower a multidisciplinary team to deliver compassionate, professional care
• Represent the charity as the Nominated and Registered Individual under relevant care regulations
• Ensure the voices of children and families shape our services and strategy

 What We’re Looking For

 NMC Registered Nurse with at least 5 years’ experience in care services, ideally with multi-site or children’s hospice experience

• Proven senior leadership experience with a track record of motivating high-performing teams
• Strategic thinker with strong communication, stakeholder engagement, and governance skills
• Passionate about making a difference in children’s palliative care

 Why Join Us?

• Purpose-Driven Work: Help every child with a life-threatening condition live their best life
• Supportive Culture: Work with a dedicated team of nearly 300 staff and 450 volunteers
• Excellent Benefits: NHS pension continuation, generous leave, wellbeing support, learning & development, and more
• Flexible Working: Hybrid and flexible hours with hospice-based presence 3+ days/week

Ready to Lead with Heart?

To explore this unique opportunity, please contact our retained executive search partner:

Chris Mayers -  

Our client is a leading Child and Adolescent Psychotherapy and Counselling training organisation and therapeutic services provider based in North London. They provide high quality, low-cost psychotherapy and counselling to children, young people, parents and families in over 35 schools and organisations in London and the South East as well as from their London-based therapeutic and training centre ‘The Bothy’. At an exciting time of change, the organisation are now looking to recruit a dynamic new Head of Services to oversee the efficient delivery and development of their therapeutic services.

As Head of Services you will be responsible for leading on the delivery, development and growth of the organisation's therapeutic services. You will oversee a small, tight-knit team (comprising of office staff, as well as a Clinical Lead and a School Liaison Coordinator), leading on administrative, marketing and budgeting for the entire service.  You will update and implement policies across the organisation to meet standards in the field of therapeutic provision and mental health services. You will also liaise with external agencies, statutory and non-statutory organisations and schools, nurturing relationships, identifying new clients and securing new contracts in order to develop additional revenue streams and ensure the financial sustainability of the Centre.

To apply for this role you will be a supportive leader with significant experience of overseeing staff and service operations previously. You will have an awareness of children mental health services (CAMHS) and related settings such as education, social care, health, public sector, and will be confident working in partnership and building relationships with a variety of external agencies. You will have the ability to think strategically and creatively with a solutions-focused attitude and will have knowledge of safeguarding processes. A recognised child psychotherapy qualification with UKCP or ACP training organisation would be an advantage.

In order to apply please initially submit your CV in the first instance. Should your experience be suitable, we will then arrange a suitable time to fully brief you on the role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.

Please note this is a full-time role and will be based on-site at the organisation's offices in North Finchley.

We’re working with a large, well-established national charity that is investing significantly in its philanthropy programme and is now looking to appoint an experienced Philanthropy Manager to join a growing and ambitious income generation team.

Salary: £45,000 – £48,000
Location: London / Hybrid
Contract: Permanent, full time (flexible working considered)

This is a senior, relationship-led role, suited to an established major donor fundraiser who enjoys managing high-value relationships while also supporting and developing others.

Key highlights of the role

• Ownership of a high-value major donor portfolio, securing consistent five- and six-figure gifts
• Line management responsibility for a Philanthropy Officer, with a strong focus on coaching, development and performance
• Close working with senior leadership and influential volunteers to open networks and progress strategic relationships
• Significant autonomy to shape cultivation, solicitation and stewardship approaches
• Opportunity to contribute to long-term philanthropy strategy and pipeline growth
• Strong internal collaboration with fundraising operations, events and wider income teams

This role will suit someone with proven experience of securing major gifts, confidence making face-to-face asks, and the ability to balance hands-on fundraising with effective people management.

This is a rolling recruitment process, with the hiring manager reviewing CVs as they are received. Early applications are strongly encouraged. Please email Hannah at

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Operations Transformation Programme Director

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Interim Operations Transformation Programme Director 

Full Time/Fixed Term Position for 18 Months (potential for permanent role)

Our offer to you 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: 

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping 

 
About Us 

This is a fantastic opportunity to join a team of over 1,300 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.  

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance Operations) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them such as our Volunteers and our Young Responders programmes. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.  And now with a new strategy and after a review of our current structures were recruiting to a new Operations Transformation Programme Director to help take our delivery to the next level and build our services. 
 
Job Summary 

As The Operations Transformation Programme Director, you’ll build and lead a new directorate driving major change across Estates, Fleet, Logistics and Supply Chain to ensure St John’s operational services are efficient, future‑ready and deliver outstanding support. Reporting to the COO, you’ll oversee Estates & Facilities, Fleet, Logistics, Clinical Equipment, Health & Safety and Business Continuity, managing a c.£22m budget. You’ll ensure that we implement our new Estates strategy, lead capital investment, transform contract management, and deliver a best‑in‑class logistics and supply chain model. Success means measurable performance improvements, achieving key transformation milestones, strengthening stakeholder relationships, and embedding a culture of innovation, inclusion and continuous improvement while ensuring value for money.

About You 

You will bring senior leadership experience from a large, complex organisation, with strong expertise in either estates and FM, or supply chain, logistics, medical devices and contract management. You will have led large, diverse and geographically dispersed teams, delivering major transformation and operational improvement programmes. Degree‑educated with relevant professional development, you will demonstrate inspirational leadership, excellent communication, analytical thinking, confident board‑level reporting, and proven budgetary management.

About the Role 

• Own and be accountable for the development and delivery of transformation plans for estates, fleet, logistics, and supply chain, aligned with organisational strategy and ensuring safety, quality, and efficiency
• To be accountable for the account management of key external providers across Fleet and Estates
• To hold overall accountability for a significant P&L and ensure adherence to plan delivering value and measurable improvements.
• Lead change initiatives, engaging stakeholders and driving adoption of new processes and technologies.
• To role model, empower and enable your people. To champion and exemplify compassionate, ethical and accountable leadership and St John HEART values.
• Establish and drive continuous improvement of KPIs and dashboards to measure and drive effectiveness across the various teams and the business and to ensure we meet internal and external compliance requirements, continually measuring and acting on customer/stakeholder feedback
• Cultivate relationships with external stakeholders, partners and customers.

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.    

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'. 

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

This role will lead and deliver two projects, the Net Zero Carbon (NZC) Young Adult Voices Project, and the General Synod Young Voices project, across which it will engage with a wide variety of young people.

The Net Zero Carbon Young Adult Voices project recognises that action to tackle climate change, as part of the wider environmental crisis, is important for young people, and responds to the fact that the NZC programme is not currently strategically engaging with these groups.

This project will involve:
- gathering the voices of young adults (18-30) to enable them to influence the direction of the programme and the Church's wider Environment Programme, ensuring their voice is heard at all levels of the Programme, and informs decision-making.
- communicating what the NZC programme is doing, to raise awareness amongst young people of the CofE's commitment to being a NZC church with these audiences, and to enable pathways for them to become involved in decarbonisation and other environmental projects at the local level.
- work with diocesan colleagues to enable the voices of young people to exercise leadership influence on NZC at a Diocesan level, as appropriate.

Important to the success of this role will be engaging with departments and stakeholders across the Church of England, to ensure this work sits within the broader context of the priority to be a church which is younger and more diverse.
As this is a new project and a new role, the postholder will help to shape the role. The initial focus will be to develop a NZC Young Adult Voices Strategy and Plan for sign-off by the NZC Programme Board, and then to work through delivery of this. This will need to consider the theology, mission and action that will engage and connect with young people - particularly exploring how we root this work in the spirituality and theology that is relevant for a younger audience.

The General Synod Young Voices project follows two motions passed at General Synod (in July 2024 and February 2025) committing General Synod to listening and responding to the voices of children, young people and young adults in every subsequent session. This project involves gathering the voices through schools, churches and Dioceses and enabling children and young people to speak and present each session at General Synod. In addition, it involves working with a group of young adults drawn from every diocese to run a programme of faith and leadership development that enables them to speak into General Synod at a national level, and exercise leadership influence at a Diocesan level as appropriate.

This is a fixed-term role until December 2028, with potential to extend, dependent on 29-31 Triennium Funding.

the3million is the largest grassroots organisation for EU citizens in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home. 

Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.

We are looking for an experienced and values-driven Community Organiser to lead the delivery of EU Voices, a project aimed at strengthening EU citizens’ communities in the UK through capacity building of civil society organisations (CSOs) and delivering a programme of engagement events and campaigns directly with EU citizens. 

The ideal candidate will be passionate about social justice and migrants’ rights, able to plan, deliver and evaluate community engagement events, while also playing a key role in liaising with CSOs and delivering a programme of capacity building activities, enabling networks to be more effective and strategic in making change happen. The role requires strong experience in community organising, participatory approaches and working with diverse, grassroots-led CSOs.

Key responsibilities

1. Community organising and civic engagement 

• Lead the planning, delivery and evaluation of the project’s community organising strategy, working closely with the3million’s other Community Organisers to deliver a cohesive programme of opportunities.
• Plan, organise and facilitate listening sessions with EU citizens’ communities in partnership with local grassroots organisations.
• Deliver outreach activities at cultural, educational and community events, including stalls promoting the project and voter registration drives.
• Design and facilitate intercultural dialogue events that build bridges between EU citizens and British residents.
• Ensure all community engagement activities are inclusive, participatory and grounded in lived experience.
• Work with the Communications Manager to effectively promote the project in the media and the3million’s website, newsletter and social media as appropriate.

2. Capacity building for CSOs 

• Lead the delivery of capacity building activities for EU citizens’ organisations, coordinating with fundraising, communications and anti-oppressive practices training providers.
• Work closely with grassroots CSOs providing one to one guidance and support, including on organising local engagement events.
• Support CSOs to deliver and implement community organising plans and deliver local outreach and campaigning events.

3. Coordination and project management

• Act as the main point of contact for the3million within the EU Voices consortium, working closely with the Project Coordinator and partners.
• Coordinate activities to ensure coherence, timely delivery and alignment with project objectives and indicators.
• Lead on project planning, internal coordination meetings, and risk management.
• Support monitoring, evaluation and learning processes, including the collection of qualitative and quantitative data from community activities.

4. Stakeholder engagement 

• Work with the Head of Policy and Advocacy to ensure community insights and grassroots priorities inform and lead the3million’s advocacy.
• Support the3million’s policy-focused webinars and engagement with UK and EU decision-makers.
• Build and maintain strong relationships with a wide network of external stakeholders including grassroots community leaders and CSOs. 

5. Reporting and documentation

• Lead on the3million’s narrative reporting for EU funders, including event reports, progress updates and evidence of impact.
• Ensure accurate documentation of activities, participant engagement and outcomes in line with EU funding and visibility requirements.
• Support the production of case studies, testimonials and stories of impact from participating CSOs. 

6. General responsibilities 

• Represent the views of the3million at events, conferences and in the media, as appropriate.
• Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO.

Person specifications

Knowledge and experience: 

• Significant experience (minimum 3 years) in community organising, grassroots mobilisation or community development.
• Proven experience working directly with EU citizens or other minoritised, racialised or migrant communities.
• Strong understanding of participatory, rights-based and inclusive organising approaches.
• Experience coordinating complex projects with multiple stakeholders and partners.
• Experience of working with people from different backgrounds, including different language skills, cultures/ethnicities, ages, etc. Comfortable interacting with people who hold different opinions with a view to build mutual understanding and solidarity.

Skills:

• Excellent facilitation skills (experience of running workshops, events, stakeholder meetings)
• Strong written and verbal communication skills, with experience producing funding reports, ability to write clear emails with compelling calls to action and the confidence to speak in public settings
• Familiarity with anti-oppression practices (which can include anti-racism, co-liberatory and intersectional principles) and ability to apply them in practice (centering the voices of racialised, minoritised and under-represented community members in project design and implementation)
• Strong administrative skills, time management and attention to detail, including the ability to set meeting agendas, keep records of volunteers/partners and to follow up on agreed actions

Personal attributes:

• A deep commitment to migrants’ rights and a passion for social justice
• Strong understanding of power, inequity and intersectionality, and how these shape participation and community engagement 
• Ability to work independently, managing competing priorities and thrive in a fast-paced environment
• A positive, proactive and solutions-oriented attitude, able to take initiative
• Willingness to travel across the UK

Desirable

• Experience working on EU-funded projects.
• Experience working with EU citizens’ communities or on post-Brexit rights issues.

Before you apply

One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people. 

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.

If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.

Working conditions 

Position: 4 days / week 
Duration: three years contract, with possibility of extension, subject to funding 
Salary: £38,419 FTE
Location: London, UK. Majority home working. Travel will be required - majority within the UK, in addition to trips to Brussels and Rome (all travel expenses covered)
Benefits: 28 days holiday + birthday, bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: CEO

About applying 

Apply by submitting an up to date CV and cover letter, detailing your motivations for applying for this post and how your skills, knowledge and experience fit the person specifications of the role. Please note we will not be reviewing applications which do not include a detailed cover letter.

Director of Philanthropy

We are seeking a Director of Philanthropy to join Nekton in a pivotal leadership role at a critical moment of organisational growth. You will lead and deliver a global philanthropic fundraising strategy for a pioneering marine science and conservation institute focused on rapidly accelerating the scientific exploration and protection of the ocean.

Position: Director of Philanthropy

Location: Hybrid (Onsite attendance in Oxford or London 2 days a week, with international travel)

Salary: £80,000+

Contract: Permanent

Hours: Full time

Closing Date: 23 February 2026

About the Role

The Director of Philanthropy is a pivotal, high-impact role responsible for co-defining, executing, and managing Nekton's global fundraising strategy, with a notable focus on securing major philanthropic gifts from high-net-worth individuals and foundations.

You will be the engine that drives the financial success of our ambitious scientific and conservation programmes, translating Nekton's vision to explore and protect the ocean into compelling cases for support.

Key areas of responsibility include:

· Strategy & Leadership

· Donor Relations & Management

· Collaboration & Communication

Why This Role Matters

This is a rare opportunity to shape and deliver one of the most ambitious philanthropic agendas in marine science today. As Director of Philanthropy, you will help unlock the resources required to explore the last great frontier on Earth, influence global ocean policy, and leave a lasting legacy for the planet.

If you are motivated by big ideas, long term impact, and the power of philanthropy to drive systemic change, this role offers both scale and purpose.

About You

This role demands an entrepreneurial, strategic, and highly hands on fundraiser with a proven track record of securing very significant gifts. You will be equally comfortable shaping strategy at Board level and personally leading high value donor cultivation, solicitation, and stewardship.

We are looking for someone with experience of:

· Securing significant six and seven-figure philanthropic gifts in a high-profile international organisation.

· Extensive network and demonstrable success in cultivating relationships with global philanthropic foundations, family offices and high-net-worth individuals.

· Articulating complex scientific and conservation initiatives into inspiring donor narratives and stand-out grant applications.

You will be able to undertake international travel to meet with prospects and attend events.

If you have a passion for ocean science, exploration, and conservation, and a deep commitment to Nekton’s mission, then apply today!

About Nekton

Nekton is a pioneering marine science and conservation institute, a charitable foundation committed to rapidly accelerating the scientific exploration and protection of the ocean. Our global programmes combine cutting-edge scientific discovery, inspiring public engagement, and catalysing policy impact.

This role is central to driving the financial ambition of our initiatives, including:

· Ocean Census (Primary Focus): A UN-endorsed, global collaboration to discover ocean life

· First Descent: Expedition-based deep ocean exploration and conservation

· Ocean Rising: Connecting culture and the ocean

· YACHTS for Science: Scientists to sea - matching private vessels with marine research.

· New 5-Year Global Voyage: A major, sustained expedition to explore and protect the ocean globally.

Other roles you may have experience of could include Fundraising, Philanthropy, Fundraiser, Director of Fundraising, Director of Philanthropy, Head of Fundraising, Head of Philanthropy, Major Gifts, Major Donor.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Your outstanding management of the Woodland Heritage Skills project will ensure that the project meets its objectives and in doing so help the charity in achieving its mission.

You will be a core part of how Woodland Heritage is achieving its mission and it will be an incredibly rewarding and varied experience!

Your work with the charity will be as part of a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.

Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow. 

About the role

• The role is full time 37.5 hours per week for a fixed term of two years, with planned evening and weekend working as required. 
• We can offer flexible working and hybrid working. You may wish to work at Whitney Sawmills, Herefordshire, for example for a day per week, though this is not required.
• 25 days plus Bank/Public holidays as paid leave
• Salary £35,000 PA FTE
• Your line manager will be the Chief Executive
• Employer contribution from nest pension

 All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates. 

This role is part of a £238,442 grant from The National Lottery Heritage Fund to create ‘Woodland Heritage Skills’; two years of educational workshops, digital educational assets and collaboration with its members and partners to deliver the charity’s new Open Woods & Workshops initiative.

A tremendous £13,547 of this grant is matched funding from the outdoor furniture B-Corp Gaze Burvill, a corporate member of Woodland Heritage, alongside fellow personal and corporate members of the charity. 

About you

You will have a committment to the vision and values of Woodland Heritage and a desire to bring about positive change in the relationship between people and woodlands. You will have demonstrable experience of managing projects, delivering educational impact and a willingness to learn and to be flexible.

Visit our website to download the job specification and learn how to apply. We'd love to hear from you!

Please note, if you are interested in this position, please send a one-page cover letter, along with your CV to hr @ etp-global. org

Organisation overview

Founded in 1997, the Ethical Tea Partnership (ETP) is the tea sector’s global membership organisation working to improve the lives of the people and communities who rely on tea for their livelihoods. A not-for-profit membership organisation with 38 diverse members, we collaborate with our members, third-party grantors and other stakeholders to implement impactful, long-term programmes in tea-producing countries and drive responsible business practices.

Our work addresses the most pressing human rights and environmental challenges in the global tea supply chain - from improving livelihoods and working conditions to advancing equality and climate resilience. Many of the challenges facing the tea sector are deep-rooted and systemic and no single organisation can address them alone. Meaningful progress requires collaboration and the combined efforts of partners across the sector.

Over the next five years, we aim to significantly expand our membership geographically and with better representation across the full supply chain. This role will be central to this effort.

Role purpose

Are you a strategic communicator who knows how to craft compelling narratives that strengthen relationships and drive engagement? Do you enjoy translating complex issues into clear, accessible messages that resonate with diverse audiences?

We’re looking for a Communications Lead to shape and deliver ETP’s content strategy - supporting the communications needs of our members, helping to demonstrate the value of ETP’s work, and contributing to the growth of our membership. From developing thought leadership pieces and showcasing programme impact, to enhancing our digital presence and supporting media engagement, your work will help ensure members, partners, and prospective members understand and connect with ETP’s mission and impact.

At ETP, communications is not an add-on. You’ll be joining an organisation that recognises the importance of clear, credible, and engaging communications, and actively invests in it. This is an exciting opportunity for someone with a can-do attitude, strong writing skills, and a strategic mindset to play a key role in strengthening how ETP communicates at a pivotal time for the organisation.

Key details:

• Reporting to: Head of Communications & Membership.
• Permanent contract, hybrid working with a minimum of three days per week in our London office.
• 28 days’ holiday plus bank holidays.
• Benefits package including 8% pension, life insurance and an employee assistance programme with health insurance after six months’ service.
• Cycle to work scheme.
• Potential for international travel to our countries of focus and other regions.
• Competitive salary based on skills and experience.

Key responsibilities

Content development and management

• Lead the production of key content pieces at ETP, including our annual report, regular updates to members and stakeholders, and innovative programme impact stories.
• Own and manage the communications content calendar, ensuring creativity and alignment with organisational goals.
• Own programmatic communications, collaborating with internal teams to produce communication toolkits on our range of programmes for members, incorporating feedback to meet members’ needs effectively.
• Collaborate with members and partners to ensure communications align with their needs and priorities – on both programmes and day-to-day communications.
• Work closely with ETP’s leadership team, country teams and experts to develop thought leadership pieces that contribute to sector-wide conversations and challenge the status quo constructively.
• Develop and issue ETP’s monthly member and stakeholder newsletter, ensuring there is ample content and that it is delivered on time.

Digital ownership

• Develop and implement ETP’s social media strategy, ensuring consistent, engaging, and impactful output.
• Oversee all social media activity, driving engagement and growing ETP’s digital presence across LinkedIn and X.
• Develop and share regular posts from the ETP CEO and sample posts for team members for key initiatives.
• Own website content, regularly updating the site with new information, from new joiners to news articles and programme updates.

Showcasing impact

• Create content that showcases ETP’s impact at both programmatic and sectoral levels, using innovative and striking approaches.
• Work with the Monitoring & Evaluation Lead to update the Global Impact Framework, ensuring our website data is up to date and effectively communicating impact across the ETP portfolio.

Design

• Use existing Adobe’s InDesign and Canva templates to produce a range of ETP branded assets including donor reports, event materials such as standees and backdrops etc.

Media relations

• Work with the Head of Communications & Membership to respond to media inquiries and support crisis communication efforts as needed.
• Research and create compelling media content, including proactive and reactive press releases.
• Build and maintain relationships with journalists and media outlets to amplify ETP’s message.

Experience and skills required

Essential

• Exceptional writing and communication skills, with the ability to craft compelling and persuasive content.
• Experience in developing creative and disruptive (yet constructive) content strategies.
• Strong social media strategy and management experience.
• Experience in media relations, including crafting press releases and managing media inquiries.
• Exceptional organisation skills, the ability to stick to deadlines and ability to manage multiple priorities and conflicting deadlines while maintaining attention to detail.
• Ability to brief external suppliers e.g. designers and videographers to ensure they deliver on brief, on time and to budget.
• Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively.
• Demonstrate drive, curiosity, and a strong team-oriented mindset.
• Fluency in English required and proficiency in additional languages is considered an asset.
• High proficiency in MS Office applications, Adobe Creative Suite, WordPress and MailChimp.

Desirable

• Understanding of agricultural supply chains and the issues at play in corporate social responsibility.
• Good contacts with journalists and media outlets that focus on supply chain issues.
• Familiarity with impact measurement frameworks and tools.
• Familiarity with CRM systems e.g. Salesforce.
• Knowledge of trends and innovations in thought leadership communications.

If this position is of interest, please send through a cover letter and CV (maximum two pages) to hr @ etp-global. org