Supporter donations assistant jobs

eCommerce Assistant

Manse Lane Warehouse, Knaresborough, North Yorkshire

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our eCommerce Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our eCommerce Assistant, reporting to the eCommerce Officer, you will play a key role in supporting the day-to-day trading activity of our eCommerce Team. Your focus will be on helping us meet our online sales targets by efficiently listing products and ensuring orders are shipped promptly to our customers. You will also help us to make the most of our premium warehousing space, by keeping our listed products stored in the best possible locations for easy access and smooth operations.

As eCommerce Assistant you will have a passion for generating income for the charity, and a relentless commitment to delivering and exceeding targets to generate income for funding life-saving research.  

Specifically, you will:

E-commerce

• Set up warehouse locations for our new goods and products to support sales on our Shopify platform, ensuring they are set up correctly to maintain inventory.

• Support the eCommerce and Product Manager to identify opportunities to improve procedures and systems and support our volunteers with any changes to ways of working.

• Identify innovative new online trading and business opportunities to increase income, ensuring that these are raised with your line manager.

• Ensure all customers are communicated to effectively, and all posting and packaging is completed within prescribed timescales.

• Using ListingMonsterAI, produce listings for our eBay shop, ensuring that your KPIs are met.

• List appropriate items for sale on our Depop and Vinted channels, using your experience and training to establish what items will resonate with the demographics on those platforms.

People management

• Support our team of well-trained volunteers to ensure that they are operating in line with the expectations of the Yorkshire Cancer Research eCommerce team.

• Play a part in the wider eCommerce team and work to ensure that targets are met across the whole function, providing support to peers and managers, as and when required.

Financials

• Deliver the eCommerce budgets and KPIs.

• Consistently deliver the listing targets to ensure that there is a constant flow of new products online to drive interest and maintain the eBay algorithm

Strategic

• Ensure that listings generate brand awareness through adhering to brand guidelines.

• Work with colleagues to monitor supporter journeys for online shop customers.

Relationships

• Create an environment of continued volunteer engagement.

• Professionally represent Yorkshire Cancer Research as an ambassador in working relationships with external partners.

• Champion and role model excellence in customer and supporter experience and engagement within your team.

About You

To be considered for this role, you will need:

· To be educated to GCSE or equivalent level qualification.

· To have a proven track record in, or passion for, eCommerce.

· To have a full UK driving licence, access to own vehicle and ability to travel across Yorkshire.

· To have experience of sales target delivery.

· To have experience of identifying process inefficiencies.

· To have a good understanding of eCommerce platforms including, but not limited to, eBay, Depop, Vinted and Shopify.

· To be familiar with eBay's policies.

· To be able to work at pace.

· To be able to communicate effectively at all levels with internal and external stakeholders.

· To have excellent organisation skills and ability to plan and manage priorities.

· To be able to work independently and as part of a team.

· To have the ability to understand and analyse sales figures.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 24 September 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the Recruitment Team.

Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.

As Community Fundraising Assistant you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition, you will support and help to develop our volunteering programme establishing more connections across our community to raise more voluntary income.

Directly supporting the Community Fundraising Manager and working closely with all of the Supporter Engagement team it would be beneficial, but not necessary, if you have previous experience or an interest in fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative and interpersonal skills, the ability to manage a varied workload and be highly organised.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.

We offer flexible working patterns, both in terms of hours and remote working. Please note that this role will require the Community Fundraising Assistant to be in the office for a minimum of 2 days a week, to carry out regular posting of fundraising materials and weekly income and donation processing duties.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 22nd September 2025 at 09:00AM

Interview date: 7th October 2025

Pharmacist Support, crowned Small Charity of the Year 2023 at the Association of Charitable Organisations Awards and recognised for excellence in workplace wellbeing at the 2024 Culture Pioneer Awards, is looking for a Senior Marketing & Communications Officer to join our dynamic team.

Who are we?

We’re the pharmacy profession’s independent charity, providing vital support to pharmacists, former pharmacists and pharmacy students. Over the last five years, we’ve undergone transformational change and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.

What’s the role?

The Senior Marketing & Communications Officer will play a key role in delivering our marketing, communications and fundraising strategy. Reporting to the Marketing & Communications Senior Manager, you will:

• Develop and implement targeted marketing plans to promote our wellbeing focused services and grow awareness of our work.
• Lead the creation of compelling digital and print content, including video production and editing.
• Manage our social media channels, delivering engaging and impactful campaigns.
• Enhance our website’s content and functionality, using analytics to measure and improve performance.
• Collaborate with internal and external stakeholders to amplify our mission, strengthen relationships with supporters and foster new partnerships.
• Support press and media interactions, developing stories to highlight our impact.
• Contribute to wellbeing and fundraising campaigns to drive engagement and income.
• Support coordination and attendance at pharmacy events across the country.

What we’re looking for:

We’re seeking a creative and driven individual with:

• At least three years of experience in marketing and communications, ideally within the charity sector.
• Proven expertise in content creation, social media management and digital marketing tools.
• Proficiency in video editing software (e.g., Adobe Premiere Pro) and design platforms like Canva and InDesign.
• Strong written and verbal communication skills, with excellent attention to detail.
• Experience in website management (e.g., WordPress) and data analysis to drive performance improvements.
• A passion for storytelling and generating media coverage to highlight impactful work.
• A commitment to our values—demonstrating passion for our mission, drive to promote wellbeing within the pharmacy sector, and a collaborative approach to working with colleagues and volunteers.

Why work for us?

At Pharmacist Support, we take a holistic approach to reward and recognition, putting people at the heart of everything we do. Our culture is built on flexibility, inclusion and wellbeing, offering:

• A focus on physical, mental and financial wellbeing in alignment with our mission.
• Opportunities for professional development and career progression.
• A supportive, inclusive environment that values diversity and fosters collaboration.
• Flexible working arrangements to help you thrive both personally and professionally.

How to apply:

Ready to take on this exciting challenge? To apply, please complete the application form. CVs will not be accepted.

For an informal chat about the role, email us at the same address and we’ll arrange a conversation.

• Application deadline: 10am, 18th September 2025
• Interviews will take place on: 3rd October 2025 at our Manchester office.

Be part of something meaningful – join us and help shape the future of our charity!

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Sunday Assistant, you will enjoy the freedom and responsibility of running the store on your own, taking charge of daily operations, including serving customers, managing stock and ensuring the store looks its best. If you are independent, reliable and love the challenge of lone working then this is a great opportunity for you.

You will be responsible for:    

• Running the store and ensuring that daily operations run efficiently.

• Maximise sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items. 

• Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines. 

• Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss. 

• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

• Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.

• Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines. 

• Taking responsibility for the overall management and operation of the store.

We're looking for a Welfare Manager to take charge of the welfare journey for every dog in our centre. In this pivotal role, you will drive timely, compassionate decisions through expert behavioural and veterinary rehabilitation, ensuring each dog progresses toward their forever home. 

What does this role do?

As a Welfare Manager you will: 

• Lead, coach and develop a small team to deliver high-quality veterinary care and behaviour modification for dogs in our care. 
• Act as a balanced advocate for both behavioural and veterinary needs to achieve the best outcomes for each dog. 
• Oversee staff and volunteer training in behaviour and dog handling, ensuring all colleagues work within SOPs, legal, and health & safety guidelines. 
• Develop and implement tailored behaviour modification plans for dogs with complex needs and monitor progress towards successful rehoming. 
• Support professional development of Behaviour Officers, Dog Welfare Assistants, and Supervisors through mentoring, assessments, and workshops. 
• Collaborate with internal teams and external partners to ensure consistent, informed behavioural support before, during, and after rehoming. 

Could this be you?

As an accredited clinical dog behaviourist (CCAB, CAB) with extensive experience in canine behaviour and welfare; including behaviour modification, clinical assessment, and risk management, you will have proven expertise in safely handling and rehabilitating dogs across a range of breeds and behavioural profiles. With a strong track record of leading, developing, and managing high-performing teams, you will also be a skilled communicator, able to influence and engage a variety of audiences.

This role has the option of live in onsite. 

What do we do?

The Rehoming department is responsible for helping as many dogs as possible find their forever homes, whether they are cared for in our network of Rehoming Centres, in a foster home or by their current owner using the Home Stay scheme. We strive to achieve excellence in our rehoming processes and to ensure the highest standards of veterinary and behaviour care through our highly skilled teams. 
 

If you're passionate about animal welfare and have the leadership skills to make a real difference, we’d love to hear from you. 

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Sunday Assistant, you will enjoy the freedom and responsibility of running the store on your own, taking charge of daily operations, including serving customers, managing stock and ensuring the store looks its best. If you are independent, reliable and love the challenge of lone working then this is a great opportunity for you.

You will be responsible for:    

• Running the store and ensuring that daily operations run efficiently.

• Maximise sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items. 

• Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines. 

• Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss. 

• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

• Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.

• Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines. 

• Taking responsibility for the overall management and operation of the store.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Sunday Assistant, you will enjoy the freedom and responsibility of running the store on your own, taking charge of daily operations, including serving customers, managing stock and ensuring the store looks its best. If you are independent, reliable and love the challenge of lone working then this is a great opportunity for you.

You will be responsible for:    

• Running the store and ensuring that daily operations run efficiently.

• Maximise sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items. 

• Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines. 

• Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss. 

• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

• Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.

• Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines. 

• Taking responsibility for the overall management and operation of the store.

About us

Hastings Contemporary is a bold, independent arts charity in the heart of Hastings Old Town.

We bring inspiring art to our coastal community with an ambitious programme of exhibitions and events. We welcome everybody and aim to enrich lives by offering new experiences, supporting creativity and skills development, preserving heritage and helping our town to thrive.

With a programme anchored in ocean futures and sustainability, our exhibitions, projects and partnerships bring together artists, scientists, and communities to explore new creative frontiers – all within an award-winning building on the town’s historic fishing beach.

About the role

We are seeking a highly organised and professional Development and Events Manager to join our small team and play a pivotal role in shaping our future. The role will develop and grow our newly launched 1066 Club and strengthen our existing Membership programme, while working closely with the Head of Development to raise vital income that sustains our artistic and community programmes.

This role is an excellent opportunity for someone ready to take the next step in their fundraising career within an organisation embarking on an exciting period of transformation.

Key responsibilities include

• Manage membership and supporter schemes including administration, renewals, upgrades, CRM records, Gift Aid, payments, and mailings
• Build strong relationships with supporters, providing excellent customer service and personalised communications
• Develop and deliver strategies to grow membership and 1066 Club and increase income
• Create engaging content for newsletters, social media, website and PR to promote membership and supporter schemes
• Champion membership across the gallery, training Visitor Services staff to promote sign-ups and donations
• Plan and deliver member and supporter events, including exhibition openings
• Manage venue hire bookings
• Monitor and analyse membership and donation data, producing reports to inform strategy and track performance
• Manage data submissions for funder reporting and contribute to CRM and digital development projects
• Support trust and foundation fundraising through research, applications, and reporting

Essential skills and knowledge

• Proven fundraising and membership experience
• Strong event planning and delivery skills
• Excellent communication and networking abilities
• Highly organised with strong IT and CRM skills
• Resilient, motivated and client-focused
• Passionate about the arts and Hastings Contemporary

Benefits

• Complimentary tickets to share with friends and family, along with discounts in our shop and café 
• Free entry to selected cultural organisations across Sussex and London
• Annual Leave - you will receive 25 days annual leave per year plus public holidays
• Sick pay
• Pension – 50/50 stakeholder pension up to a max of 4%
• Access to our Employee Assistance Programme including fully funded 1:1 counselling service

Salary: Circa £30K per annum, depending on experience

Hours: Full time, Monday to Friday, with occasional weekend and evening work for which TOIL (time off in lieu) will be given.

Closing date: Monday 29 September, 9am

Interview date: w/c 6 October 

To apply: Please download the Job Pack (attached to this listing) and to apply please send a CV, covering letter (no more than two sides of A4), demonstrating how you meet the essential criteria outlined in the job specification. 

We are particularly interested in applications from people from backgrounds which are underrepresented in the museums and galleries sector, including people from low-income backgrounds, people with disabilities and people from Black, Asian and ethnically diverse backgrounds. 

If you need assistance to complete your application, for example due to a disability, or if you would like to discuss the role or have questions, please contact us. 

Location: FARA East Sheen, SW14 7DH
Type: Full-Time, 5 days per week (Tuesday - Saturday)

About Us:
FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day!

The Role:

We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager’s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers.

Key Responsibilities:

• Assisting the Shop Manager in organising and planning daily strategies
• Assisting the Shop Manager with team building
• Helping implement Company Policies and Procedures
• Networking with customers and the local community
• General admin
• Sort and prepare donations for sale
• Steam and price clothing items
• Create eye-catching shop displays
• Handle cash and operate the till
• Foster a welcoming atmosphere for customers
• Address customer queries and resolve issues
• Build connections within the local community
• Stay informed about our products and current promotions

The Candidate:

• At least 1-year experience as a Team Leader / Assistant Manager
• At least 1 year of Retail or Hospitality experience
• Excellent customer service skills
• Interpersonal and great communication skills
• Problem-solving attitude
• Organised and efficient
• Hard-working
• Positive approach
• Great at multitasking
• Lives within 45 minutes of the store
• Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks

Working times:

• Shop Opening Hours: 09:30-17:30
• 8-hour shift/ 30min paid break
• 5 days per week rota (Tuesday - Saturday)

What We Offer:

• Employee Assistance Program
• Enhanced sick pay (subject to conditions)
• 28 days holiday, including bank and public holidays
• Employee discount (subject to conditions)
• A birthday day off after 2 years of employment

How to Apply:
If you are passionate about retail and want to make a difference, we would love to hear from you!

Join us at FARA East Sheen and be part of something special!

Assistant Manager – Surbiton (Part Time)

Job description and person specification

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

Responsible to

Commercial Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, part-time

21 hours, 3 days per week but flexible over a seven-day rota

Salary

£15,124 PTE,

Location

Surbiton

How to Apply

Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)

Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight? 

Closing date for applications: Rolling

Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.

Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

Role Responsibilities

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Commercial Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Fight for Sight’s financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight’s internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight’s health and safety policies and procedures, including waste management and customer safety

Leadership – Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution.

Management - being part of Fight for Sight

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Fight for Sight safeguarding policies.

Other

· Required to adhere to Fight for Sight’s mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Flexible/hybrid working options

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview online via MS Teams.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Other information

We draw your attention to some important policies that govern the research that our charity funds. You can find these on our website.

This is a fixed-term appointment for 12 months to provide cover while the current postholder is seconded to another role within LSE.

The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world. Based in the heart of London with a global reach, we develop the people and ideas that shape the world. The Philanthropy and Global Engagement Division (PAGE) is integral to LSE’s capacity to realise our strategic direction through engaging with alumni and friends, staff and students, volunteers, organisations, and the wider community to increase philanthropic income for agreed School priorities. This is an exciting opportunity to contribute to the continued success of LSE’s ambitious Shaping the World Campaign, which aims to raise £750m and secure 300,000 volunteering hours by 2030.

The Senior Fundraising Support & Services Manager will lead a team of two Fundraising Support Executives, providing pre-award support to income-generating teams in the UK, USA and internationally. The postholder will oversee the structuring, costing, and management of proposals and funding agreements, lead pledge administration and philanthropic scholarship processes, and improve operational processes. They will also represent the team on LSE’s CRM replacement project, ensuring that system design and implementation meets operational and compliance needs.

The successful candidate will have:

· Experience leading fundraising or advancement operations within higher education, not-for-profit, or a comparable complex organisation.

· Thorough knowledge of UK and international fundraising practices, including tax-efficient giving.

· Strong leadership skills with experience managing and developing staff, and the ability to resolve complex problems and make autonomous decisions.

· Excellent communication, influencing, and negotiation skills, with the ability to convey technical information clearly and work effectively with a wide range of stakeholders.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please click the apply button. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.

The closing date for receipt of applications is Sunday, 14 September 2025 (23.59 UK time). Regrettably, we are unable to accept any late applications.

Interviews are anticipated to take place in person during w/c 22 September 2025.

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Finance Assistance:

• Confident in processing financial transactions with essential experience using QuickBooks
• Setting up and making electronic payments
• Detail-oriented with strong organisational and communication skills
• Reliable, consistent, and methodical in your approach
• The ability to work independently after initial training
• Comfortable working under pressure and in a people-facing environment, with strong customer service and problem-solving skills.

    Key Responsibilities:

• Process invoices, expenses, and payments promptly using QuickBooks and other systems
• Maintain accurate financial records, reconcile bank accounts, and manage supplier and customer accounts
• Set up and process electronic payments
• Handle income, donations, payroll inputs, HMRC payments, and credit control
• Provide first-line finance and administrative support across the organisation
• Prepare financial reports, support audits, and ensure adherence to financial procedures
• Assist with small projects and contribute to improving finance processes

So, if you hold optimism for change, advocate for social justice, have in-depth understanding of financial processes and have a positive “can do” attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

To apply for this role please complete the application form. Please note that we are unable to offer visa sponsorship.

You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.

Role Requirements

• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.

Interview Date: to be confirmed

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Data Officer 

Data Officer, L'Arche in the UK

ABOUT THE ROLE

Hours of work: 30 hours per week. 

Salary: £26,543 - £28,429 (depending on experience) pro rata.

Place of work: Hybrid, with 2-3 days a week in our Manchester office

Contract Type: Permanent, Part-time

Closing date: Sunday 14th September at 20:00

This position does not offer sponsorship and is best suited for candidates already located in the Manchester area.

Main purpose of the role:

We are looking for a Data Officer passionate about solving problems and providing excellent administrative support to ensure that:

• The Fundraising and Communications Team have a true and complete repository of supporter data;
• The database includes all Community fundraising and communications data;
• The database is aligned with our Finance database;
• Gift Aid fundraising is delivered for all eligible donors;
• All L'Arche supporters are being communicated with according to their preferences and in line with relevant communication regulations; 

Key essential criteria:

• Experience of providing effective and efficient administrative support to an individual or team, including managing an email inbox, responding to external queries professionally and in a timely manner;
• Experience of building productive relationships with suppliers and colleagues;
• Experience of using any customer relationship database. We use the fundraising database Donorfy. 
• Proficient in the use of Microsoft Office, primarily Excel, Word, Outlook;
• Logical and organised with excellent written and oral communication skills;

You can find more details about L'Arche on our website.

Discover what makes L’Arche a rewarding place to work—explore our employee benefits on our website.

A full job description and person specification can be found in the recruitment pack.

The closing date for applications is: Sunday 14th September at 20:00

Interviews will be held on Thursday 25th September. 

We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.

We also reserve the right to close the advert early if we receive enough suitable applications.

To apply, please answer the questions on our online application form.

Please also read our privacy notice for job applicants.

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