Supporter engagement manager jobs in caerphilly, caerphilly county borough
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Role: Healthcare Partnerships Lead
Hours: 22.5hr hrs per week, (3 days)
Location: Homebased within the UK with a requirement to travel and support in person events, conferences and meetings
Reporting to: Director of Programmes and Partnerships
Benefits: Flexible working arrangements, 28 days of annual leave (FTE) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key healthcare professionals and partners and working closely with our Medical Advisor and Information and Research Manager
Salary: £38,000 per annum (FTE)
Essential: Access to own car and full clean driving licence
About The Role
Do you have experience in working collaboratively, establishing meaningful partnerships within the healthcare sector and are looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
We’re looking for an experienced Healthcare Partnerships Lead to continue to steer the delivery of our Healthcare Engagement Strategy and build upon our Program expertise. With a strong focus on reducing health inequalities, you’ll lead, develop and deliver activities that meet our strategic ambition to ensure that as many people as possible understand that there is hope after an MS diagnosis.
We need to engage with healthcare professionals as, for many people with MS, this group are the first people they seek credible information from and will potentially have a life-long relationship with, given the incurable nature of the condition.
About Us
Overcoming MS is the world’s leading multiple sclerosis healthy lifestyle charity established in 2012. We are unique in our whole person approach and practical evidence-based focus upon self-management of MS, formulated as a holistic program. At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing.
Although there is currently no cure for MS, we help people with MS to live well by making informed lifestyle choices. They have clear, practical actions to take, by following an evidence-based self-management program. This program uses substantial scientific evidence of how holistic self-care, alongside medical therapies, benefits people’s physical and mental health. Knowing people can change their risk of deterioration through lifestyle choices gives hope to us all.
Our vision is that people with MS feels empowered to take control of their health, are making informed lifestyle choices and living a full and healthy life.
Overcoming MS Strategy
Our strategy for 2024 to 2026 establishes five key objectives:
Raise awareness within the global MS community of the importance of healthy lifestyle and the Overcoming MS Program.
Deliver world class information, tools and support to the Overcoming MS community, empowering them with the confidence and knowledge to follow, understand and share the Program, wherever they start.
Build the authority of Overcoming MS through developing team expertise, communicating the existing evidence base, building new evidence, and through influencing and working in partnerships.
Grow a collaborative, knowledgeable, passionate and sustainable team of staff, facilitators and volunteers.
Develop financial growth and independence through reducing our cost base, increasing fundraising via diversified activity, and generating income through other sources.
Job Description
The Healthcare Partnerships Lead will be responsible for the delivery of our Healthcare Engagement Strategy, through the development and delivery of projects and activities which embrace collaboration, raise the profile and credibility of both the Overcoming MS charity and Program, and extend supported self- management of MS within the health and social sector. We want to be the go-to charity for lifestyle and living well with MS and to demonstrate the added value we bring through education, resources, community and partnership working.
The past 12 months have seen the laying of a strong foundation for both increasing credibility and collaboration. This has included identifying barriers to supporting self-management in MS, developing education, piloting projects and resources to overcome some of those barriers in partnership with healthcare professionals. Honing datasets and presenting these meaningfully, has added credibility and demonstrated value. We want to see that foundation built on further, and shared more widely, taken forward by the new Healthcare Partnerships Lead.
Key Responsibilities
· The successful delivery of the Healthcare Engagement Strategy, identifying and prioritising engagement with our key audiences and stakeholders.
· Working closely with both our Medical Advisor, Information and Research Manager (new role) and with the existing HCP Advisory Group and wider engaged healthcare partners, to facilitate the development of the relationship, profile and reach between the charity and the health and social care sectors. Around information sharing, service design, and understanding of the role of lifestyle in holistic management of MS.
· Identifying and attending key healthcare events and conferences, building networks, partnerships and other resources to increase knowledge and awareness of how the charity and Overcoming MS Program, benefits people with MS and maximise opportunities for signposting.
· Building frameworks for data gathering and evaluation to effectively review benefit of collaborative interventions and report outcomes widely and meaningfully, in partnership with the Information and Research Manager.
· Maintaining understanding of policy and priorities of healthcare agencies to ensure mutual or aligned priorities from both, in addition to people living with MS, are all factors taken into consideration when developing plans and pathways.
· Identifying opportunities for collaboration and partnership working through engagement with HCP professionals and organisations.
· Lead on healthcare education through our existing partnership with the British Society of Lifestyle Medicine, marketing the education widely, evaluating its benefit to HCPs and strategically reviewing the format, vehicle and content as appropriate.
· Providing clear, responsive and consistent educational content around the importance of lifestyle choices and behaviours to healthcare professionals based on the current evidence-base and the Overcoming MS Program, working closely with the Information & Research Manager to ensure up-to-date and validated content.
Other Responsibilities
· Creating meaningful engagement with the MS community and healthcare professional partners, widening our reach to support more people with MS.
· Mapping local assets and services to target and test appropriate resources and support to MS clinics, to help HCPs share information and support their patients to self-manage, tracking success.
· Empowering people affected by MS and their healthcare professionals to discuss lifestyle modification and the Overcoming MS Program with confidence, improving self-management and health outcomes.
· Engaging new HCP audiences, reducing barriers and perceptions of lifestyle modification in the treatment of MS.
· Leading on the delivery, monitoring and evaluation of key programmes, considering key insight, collecting and analysing data to measure impact against project and charity targets.
· Supporting the delivery of key products, services and events both in person and online that reach multiple audiences and budgeting accordingly.
· Identifying opportunities for accessing funding streams, working with Fundraising colleagues to diversify our income base.
· Raising our profile within the healthcare environment so that they recommend the charity and will advocate on our behalf.
· As we are a small, busy charity, all staff help with the general running of the organisation in addition to their specific role activities.
About you
Education or experience in a related field e.g. healthcare management, public health, you’ll have a strong understanding of the NHS, Public Health and the UK health care policy landscape. Knowledge of the global health care landscape would be an advantage but not essential.
You’ll have previous experience as a senior healthcare lead or similar role for example within the NHS or similar medical field or will have experience leading community or public health related engagement programmes.
With excellent communication, presentation and influencing skills, including working with stakeholders at very senior and professional levels, you’ll have strategic analytical skills, able to frame problems and solutions in a logical fashion and demonstrate a high degree of empathy and compassion for health-related issues.
You’ll have intellectual flexibility, able to embrace and deal with ambiguity, complexity and to be open to creativity in leading and bringing about effective change.
You are comfortable working remotely and attending events during evenings and weekends, with a full UK driving licence and access to a car.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter by midnight on Sunday 8th June.
In your covering letter, please let us know:
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Your motivation for applying for the role
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Why you feel your skills are suitable for the role
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Your notice period
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Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
First stage interviews will be held online on Tuesday 17th June.
Second stage interviews will be held online on Friday 20th June.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.
No agency contact, please.
We're here for everyone with MS who wants to take control of their health and wellbeing.


The client requests no contact from agencies or media sales.
Job Title: Families Employment Specialist – Maternity Cover
Location: Home-based with significant travel
Salary: £32,208
Hours: Full time 37.5 hours per week (part time or flexible working options considered)
Contract: 12 months fixed term with possibility of extension
Would you like to be inspired every day in a highly rewarding role? Whether it’s the family members we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people. The successful candidate will be helping the families and carers of veterans with health conditions gain and retain employment and develop their careers.
Launched two years ago with pilot funding from the Armed Forces Covenant Trust Fund this service has expanded with additional funding secured until 2027.
We are looking for people who place importance in values such as empathy, collaboration and adaptability and are especially interested in applicants who have lived-experience within the armed forces community as a spouse or family member.
We believe in second chances and the transformative power of compassionate care. We are committed to providing comprehensive support to all individuals, regardless of their criminal record or background.
This role will be home-based with all necessary IT equipment provided therefore applicants will need an appropriate space to work at home. The families services is delivered mainly online with flexibility required for occasional evening / weekend working to meet the needs of the families we support.
Regular travel will be required to attend events and visit partners to spread the word about the service and build referral pathways nationwide. There will be occasional travel required for national team meetings in Richmond. These currently take place 3 times a year and require an overnight stay. There will also be periodic in-person meetings with colleagues which can take place at a convenient location locally.
What do we need from you?
- Lived experience of being a family member of serving military or veterans.
- Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
- A collaborative mindset: You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will also work closely with many other organisations for the benefit of the veterans you will be supporting.
- Motivation and commitment: It takes hard work, tenacity and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
- Adaptability: This is hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting.
- Experience of and confidence in supporting people with complex challenges such as, health issues, substance use, insecure housing, criminal records, or other barriers to employment.
- You will be an emotionally resilient individual who can effectively navigate challenging circumstances by applying sound judgement and making reasoned decisions based on available information.
- Strong sense of shared purpose with The Poppy Factory’s mission and values.
Why should you apply?
- A chance to give back to our armed forces community and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop the families service and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100+ year history
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.
For an informal conversation to find out more about this role, please contact Kirsty Gronow.
The closing date for this vacancy will be 1 June 2025. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
Interviews will take place week commencing: 9 June 2025
No agencies please.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overall Goal: The Event Manager plays a key role in planning, organising, and executing impactful programs and events that align with the charity’s objectives. Under the direction of the Global Programs Manager, this role ensures that each event is delivered on time, within budget and to a high standard.
Job Location: Remote working. The ability for on-site meetings at offices based in Eastbourne (BN21) or Milton Keynes (MK19) on an ad-hoc basis. The role requires occasional travel to support program delivery at events.
Hours: Up to full-time: (37.5 hours: Monday–Friday).
Overview
The Maclellan Giving Together Foundation’s global engagement has reached a new season. As a Global Programs team, we roll out key initiatives across the globe that focus on equipping local ministries and releasing local resources to foster sustainable Kingdom growth. We also provide UK strategic grants that engage the church and para-church organisations. This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally.
Job Summary:
The Event Manager will be responsible for end-to-end event coordination and administration, supporting global programs through strategic planning, logistical execution, and project-based collaboration. Collaborating with the Global Programs team to provide insights and recommendations for improvements. The Maclellan Foundation’s comprehensive global programme and event initiatives include:
- Giving Together events
- Learning Communities
- Programmes that serve the global church and para-church organisations for sustainable Kingdom growth
- Programmes that serve Christian donors in deepening generosity and giving.
This individual must thrive in a fast-paced environment, be confident in managing multiple priorities, and bring creative problem-solving to each event.
Key Responsibilities:
- Programme Coordination: Plan and coordinate multiple programmes to ensure key milestones are met with excellence.
- Written Communications: Draft, edit, and format professional correspondence, communications, presentations, and materials.
- Pre-event Organisation: Collaborate with external designers and stakeholders to ensure event assets/documentation are created and delivered on time.
- Registration & Booking: Manage delegate booking systems and registration processes, ensuring accuracy and a smooth experience for all participants.
- Database Management: Maintain and regularly update relevant databases to ensure data integrity and accessibility.
- Project Management: Ensure events are executed excellently from initial conception, registration and contracting to delivery.
- Stakeholder Management: Deliver prompt and professional support to attendees and stakeholders via phone and email.
- Research & Reporting: Conduct research, gather and analyse data, and prepare clear reports and documentation to support event planning and evaluation.
- Scheduling & Travel: Manage calendars, appointments, and travel arrangements as needed.
- Operational Improvement: Continually review administrative/management processes and suggest or implement improvements for greater efficiency.
- Administrative Support: Provide administrative support, including tasks related to all programmes and events.
- Onsite Event Management: Event set-up, provide logistical support, and ensure excellent delegate care throughout the event.
- Budget & Expenses: Process expenses and support budget tracking in collaboration with the Global Programs Manager.
- Online Oversight: Ensure online platforms reflect accurate and current event-related content.
- Any other related activities as directed.
Occupational Requirement
The candidate must have an active Christian faith.
Because The Maclellan Giving Together Foundation supports the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.
Experience
- Have experience in a church, charity or professional environment (Essential)
- Strong understanding of and commitment to the Foundation’s mission (Essential)
- Experience in event and project management, with a strong attention to detail (Essential)
- Has an understanding of the Church landscape (Essential)
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) (Essential)
- Professional in appearance and a desire to constantly improve and grow (Essential)
- Knowledge of standard office administrative practices and procedures (Essential)
- Ability to work collaboratively in a team environment, with strong interpersonal skills (Essential)
- Willingness to be flexible in their working hours with occasional travel and overnight stays (Essential).
- Experience working across geographical boundaries (Desirable)
Qualifications:
- Education: Bachelor's degree preferred or equivalent experience. (Essential)
- Technical Skills: Familiarity with event/project management software and managing budgets (Desirable)
Benefits
- This is up to a full-time position (Monday-Friday).
- Start as soon as possible.
- Permanent position offered subject to a successful 6-month probationary period.
- Salary £30-36K, depending on previous experience
- Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing).
- Pension contributions via auto-enrolment to NEST
- Occasional evening and weekend work may be required for event support
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have partnered with a fantastic charity client who are looking for an Interim Senior Community Fundraising Manager to join their team for an initial 9 month contract.
Key Responsibilities:
- Lead and motivate a national community fundraising team to achieve ambitious income targets from diverse supporters and national initiatives.
- Develop and deliver a community fundraising programme for year-on-year growth through excellent supporter experiences and new supporter engagement.
- Lead volunteer recruitment, development, and retention to maximise their fundraising impact.
- Build strong internal and external relationships to identify and secure new opportunities.
- Be the senior lead for all community fundraising activity.
- Act as a positive ambassador, upholding organisational values.
- Contribute to setting targets, monitoring budgets, and reporting performance.
- Train and develop the team, embedding organisational values.
- Collaborate with other teams to maximise fundraising and support engagement.
- Lead and attend key fundraising events.
- Support the development of supporter journeys and team recruitment.
- Ensure compliance with relevant frameworks and maintain accurate records.
Person Specifications:
- Significant experience in line management and fundraising, within community or regional settings.
- Demonstrable success in new supporter acquisition and budget management.
- Strong planning, organisation, and communication skills.
- Proven ability to lead, motivate, and work collaboratively with diverse individuals.
- Results-oriented with a strong focus on supporter satisfaction.
- Adaptable, creative, and analytical thinker.
- Computer literate (Microsoft Office).
- Experience managing remote teams and working with volunteers (beneficial).
- Understanding of CRM systems and strategic planning
- Demonstrates inclusive leadership and the ability to motivate diverse teams.
- Excellent interpersonal skills with the ability to build rapport across different backgrounds.
- Commitment to the highest standards of integrity and confidentiality.
- Strong planning, prioritisation, and time management skills.
- Ability to work effectively in varied environments and adapt personal style.
What’s on Offer:
£189.72 daily pay + £23.61 daily holiday pay (£213.33 total PAYE) Full-time opportunity A flexible working set up.
How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button on our website.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
About Us
School of Hard Knocks (SOHK) is an education charity that exists to empower and support young people who are living in complex and challenging circumstances. By fostering an environment of genuine acceptance and through the use of physical activity, group sessions and one-to-one support sessions, SOHK enables people to find meaning and purpose to life. All of SOHK's activities are underpinned by an evidence-based sport for development framework called the 5Cs.
Overview
Exclusion from education happens when a child is suspended from school (temporarily or permanently) but it also happens when they are sent out of the class, put into an isolation room, or even wander around corridors doing all they can to avoid going to their lessons! With 32 million ‘learning days’ lost in 22/23 (up from 19 million, pre covid) this is serious societal problem with devastating lifelong consequences for young people – especially those from poorer backgrounds. SOHK is on a mission to help children experiencing exclusion, change their life trajectory.
With teams in England, Scotland and Wales, working with hundreds of ‘at risk’ students, we are looking to appoint a Regional Manager in South East Wales who will be responsible for overseeing the effective delivery of our programme in Wales. The successful candidate will ensure the alignment of delivery with our organisational goals and standards, line manage and support team members and maintain strong relationships with schools and other stakeholders. They will play a key role in monitoring outcomes, reporting progress, and driving growth to ensure the programme’s success.
A key element of this brand-new role is school retention and sales, ensuring that schools continue to engage with and invest in SOHK programmes. The Regional Manager will also be expected to grow the SOHK network in Wales and attending networking and fundraising functions as required. SOHK has ambitious plans to grow in Wales over the next 5 years with the Regional Manager playing a vital part in delivering this vision.
Key Responsibilities
Team Leadership & Coordination
- Lead and manage the Schools Facilitator, Rugby Coach, and SEL Lead to ensure effective programme delivery.
- Hold regular team meetings to track progress, resolve issues, and drive improvements.
Programme Delivery Oversight
- Serve as the main contact for partner schools, maintaining strong stakeholder relationships.
- Oversee team performance and ensure consistent, high-quality delivery across all programme elements
- Align delivery with school and student needs.
Schools Retention & Sales
- Maintain strong school relationships to support satisfaction and long-term engagement.
- Address school concerns proactively to improve retention.
- Assist in attracting new schools by promoting the programme’s impact.
- Support proposal development and agreement finalisation with potential partners.
- Track retention and sales to contribute to regional growth.
Monitoring & Evaluation (M&E)
- Assist in collecting and submitting accurate M&E data in collaboration with the Evidence & Impact Manager.
Communication & Reporting
- Provide regular updates to the Director of Programmes on delivery, relationships, and impact.
- Participate in internal and external meetings.
- Submit termly reports on schedule.
Team Development
- Coach and support team members through regular 1:1s and check-ins.
- Lead onboarding and training for new staff.
- Conduct performance reviews in line with PDR processes.
- Promote a collaborative, supportive team culture.
Delivery
- Deliver programme sessions two days per week alongside the delivery team.
Growing SOHK Wales
- Play a key role in strengthening and expanding the SOHK programme across Wales.
- Support the Director of Programmes in developing strategic partnerships with Welsh schools and local authorities.
- Collaborate with the Fundraising Team to identify funding opportunities thar align with Welsh education priorities.
- Represent SOHK at events and networking opportunities across Wales to raise the charity’s profile.
- Provide insight into regional needs and ensure that the programme offering is tailored to the Welsh education landscape.
- Actively contribute to planning and executing expansion strategies to increase reach and impact across the country.
Person Specification
Essential Skills & Experience
- Experience working in the charity or education sector (desirable).
- Proven team and performance management experience.
- Background in delivering educational interventions.
- Experience working with young people ages 11-16.
- Strong partnership-building and stakeholder engagement.
- Confident in promoting and selling programmes to external partners.
- Skilled in delivering sessions to diverse audiences.
- Familiarity with data collection tools and software (desirable).
- Understanding of the Welsh education system.
- Excellent verbal and written communication skills.
- Safeguarding qualification (or willingness to obtain).
- Budget management experience (desirable).
- Proficient in MS Office, especially Excel.
- Full UK driver’s license and access to a vehicle.
Person Specification
- Passionate about sport, education and social inclusion.
- Driven and committed to delivering SOHK’s strategic goals.
- Able to provide constructive challenge when needed.
- A confident and clear communicator.
- Highly organises with strong attention to detail.
- Skilled at managing multiple priorities and improving processes.
- Growth mindset with a proactive, can-do attitude.
- Energetic, motivational and positive role model.
- Committed to achieving and exceeding programme targets.
Terms of Appointment
- This will be a fulltime, permanent contract, commencing in July 2025.
- The salary will be £38,880 per annum.
- Generous paid leave allowance of 28 days plus additional days awarded with service.
- SOHK offers flexible working schedules to staff where possible.
- You are required to attend our annual 3 day staff conference in August.
- Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engagement Officer
We’re looking for an enthusiastic and motivated individual to join the London Locality Impact team to support our work with colleagues across the locality, stroke communities and health care system, and in supporting people affected by stroke to provide the voice of lived experience.
Position: S11279 Engagement Officer
Location: Home-based, London - Frequent travel will be required as part of this role (includes team meetings and other external work related meetings)
Hours: Part-time, 28 hours per week
Salary: circa £23,088 per annum (inner London weighting £3,160 per annum or outer London weighting £1,820 per annum may be applied in accordance with where you live)
Contract: This is a fixed-term contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 26 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 11 or 12 June 2025 (to be confirmed)
The Role
Reporting to the Engagement Lead, the Engagement Officer will work with colleagues across the locality to deliver against planned activity and building and maintaining relationships with key stakeholders. Engaging with service providers, clinical partners, community groups for stroke survivors and carers in the locality. including managing relationships with voluntary led support groups, developing the London groups network.
Key responsibilities will include:
- Enabling sustainable and supportive stroke communities to flourish in the locality
- Supporting stroke survivors to be able to take part in a range of different opportunities to provide the voice of lived experience.
- Building and maintaining key relationships with key stakeholders.
- Identifying and developing opportunities to connect and facilitate stakeholders to influence and support change to improve the lives of those affected by stroke
- Supporting and developing volunteer led support groups
About You
You will have experience/understanding of:
- Working in partnership with other organisations, including in health and voluntary sector
- Working with and supporting a wide range of stakeholders
- Developing support using co-production with service users
- Supporting groups and developing networks
- Addressing health inequalities and championing diversity, accessibility and inclusion.
This role requires frequent travel across the London geographical region. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as; Community Engagement Officer, Stakeholder Engagement Coordinator, Partnerships and Engagement Officer, Community Outreach Officer, Engagement and Participation Officer, Volunteer and Community Officer, Community Involvement Officer, Locality Engagement Coordinator, Networks and Engagement Officer, Involvement and Impact Officer, Voice and Influence Officer, Community Support Network Officer, Lived Experience Engagement Officer, Health Partnerships Officer, Community Development and Engagement Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The National Lottery Community Fund is seeking a Head of Media. In this new role, created as part of our newly restructured and ambitious communications function, you will be growing and developing a team of 10 (5 direct reports) to lead the external communications in support of our Strategy, It starts with community.
You'll have the chance to shape this critical leadership position in ways that will define our external voice and influence for years to come. In this strategic role, you will increase public understanding of the Fund as a champion of community power, bringing to life how we strengthen society and improve lives across the UK, directly advancing our strategic objectives in each of the four nations.
As a member of the communications leadership team, you will:
- develop compelling value propositions and campaigns for our four missions designed to resonate with decision-makers, policymakers, and communities of all kinds.
- ·oversee our comprehensive content calendar and planning processes across earned, owned and shared media.
- use data and analytics effectively to provide actionable insights and performance analysis to continuously refine our approach
- act as a trusted advisor to senior leadership on media relations and building our reputation
- work in close collaboration with funding officers, grant holders and partners to anticipate and mitigate risks in a structured way, handling sensitive media issues when they arise.
- build a strong reactive and proactive media and social media operation that supports the Fund’s wider strategic objectives.
We're looking for a strategic communications leader with significant experience at senior level in media, social media and external communications. The ideal candidate will bring:
- a sophisticated understanding of the UK media landscape, including national, regional, devolved and trade media
- a track record of building influential relationships
- understanding of the impact of the changing traditional and digital media environment and the challenges that presents to reaching diverse audiences.
- experience navigating complex stakeholder environments and balancing diverse priorities.
Your background might include communications leadership in government, non-profit, or large mission-driven organisations where you've demonstrated the ability to translate organisational objectives into impactful communications campaigns.
Key responsibilities
- Lead the development and implementation of our external communications strategy across the UK
- Drive high-impact media and social media campaigns that advance our missions and elevate community stories
- Oversee our content strategy across all platforms, ensuring consistent messaging and compelling storytelling
- Build and maintain strong relationships with media outlets, serving as the Fund's principal media spokesperson
- Provide strategic counsel on reputation management and crisis communications to senior leadership
- Lead and develop a high-performing team of communications professionals across the four nations
- Manage resources effectively, ensuring communications activities deliver maximum impact within budget
Location: We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
Interviews: 16th June - Virtual
On application, please align your supporting statement to the criteria below
Essential criteria
- Substantial experience in developing external communications strategies across shared, earned and owned media
- Substantial experience in leading media relations for a complex organisation with demonstrable understanding of UK and relevant sector press
- Strong understanding of social and digital media and experience in using them to build engagement with audiences
- Strong leadership skills with experience developing high-performing teams and effective project management
- Understanding of the evolving media landscape, including emerging digital platforms and technologies
- Experience providing strategic counsel to senior stakeholders including during times of reputational risk and crisis management
- Ability to draft, edit and commission exceptional content for different audiences in multiple formats
- Excellent interpersonal, networking and communication skills, able to navigate complex organisational dynamics
Desirable criteria
- Understanding of the UK-wide and devolved policy context in which the Fund operates, potentially gained in the public sector, among voluntary, community and social enterprises, or in one of our mission areas
- Relevant professional qualification with evidence of continuing professional development
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Title of Role: Retail Operations Manager
Hours: 29 hours per week worked over 4 days
Contract: Permanent
Salary: £30,000 per annum FTE
Location: Cardiff & Vale
Line Manager: Head of Retail
Job Outline:
At Cerebral Palsy Cymru, we believe in the power of retail to change lives. We’re on the lookout for a Retail Operations Manager to drive success across our vibrant charity shops in Cardiff and Barry. This is your chance to be at the heart of a purpose-driven retail team, supporting our mission to help children and families living with cerebral palsy across Wales.
Duties and responsibilities:
- Lead and Develop Shop Teams: You’ll provide inspirational leadership to a team of Shop Managers and volunteers, supporting them to reach their full potential. This includes overseeing recruitment, training, regular one-to-one meetings, and performance management to ensure each shop team is motivated and high-performing.
- Drive Sales and Maximise Profit: You will be responsible for achieving and exceeding income targets across multiple retail sites. By analysing performance data, reviewing pricing strategies, and identifying local opportunities, you’ll help each shop reach its full potential, delivering vital funds for Cerebral Palsy Cymru.
- Support and Deliver the Retail Strategy: Working closely with the Head of Retail, you’ll play a key role in implementing our Retail Strategy and Business Plan. You’ll help shape the operational direction of our charity shops, ensuring consistency, innovation, and alignment with organisational goals.
- Ensure Operational Excellence and Compliance: From shop floor standards to back-office processes, you’ll ensure that all shops adhere to charity policies, health and safety regulations, and industry best practices. You’ll also support Gift Aid performance, stock management, merchandising and customer service.
- Build Relationships and Promote the Brand: You’ll act as an ambassador for Cerebral Palsy Cymru in the community, building positive relationships with local stakeholders and supporters. You’ll work to increase engagement, generate quality stock donations, and ensure our shops are seen as welcoming, professional and community-focused.
- Provide Flexible Shop Cover and Support Growth: This field-based role requires flexibility across seven days. You’ll provide cover during staff absences and be involved in launching and supporting new shops as we expand across South Wales.
Person Specification:
We’re looking for someone who:
- Brings proven experience in retail management (charity retail a bonus!)
- Is a confident people manager with a passion for coaching and motivating teams
- Thrives in a dynamic, field-based role
- Understands the power of community engagement and high-impact visual merchandising
- Is hands-on, proactive, and solution-focused
- A full clean driving licence and access to your own vehicle
Benefits:
- Flexible part-time working over 4 days
- A collaborative, supportive work culture
- Pension
- Company sick pay
- The satisfaction of knowing your work supports children and families across Wales
Location: Field-based across our shops in Cardiff & Barry (with potential travel across South Wales).
Closing Date for applications: Midnight on Sunday, 8th June.
How to Apply:
Complete an application form
Our mission is to improve the quality of life for all children in Wales living with cerebral palsy



With the end of bear bile farming in Vietnam now within reach, Animals Asia is entering an exciting new phase – expanding sanctuary capacity, entering new markets, and securing long-term care for every rescued bear.
Animals Asia has spent over 25 years working to end cruelty and restore respect for animals across Asia. With teams in Vietnam, China, Hong Kong, the UK, and beyond, they combine advocacy, direct rescue, and sanctuary care to create systemic change. Their mission to end bear bile farming – arguably the world’s cruelest form of animal abuse – is almost complete. In November 2023, they opened their third bear sanctuary which will enable them to bring home every last bear and achieve their founding goal in Vietnam by the end of 2026.
Their global fundraising and communications team is driven, well-structured, and rooted in the charity’s deeply held values. Income has been steadily rising since 2017 and they have the people, plans and investment to maintain this growth.
The Trusts and Foundations function has grown substantially since being unified globally in 2020. Income has more than doubled, donor relationships are well-managed, and new business is actively developed. With a 2024 target of $1.3m and strong pipeline visibility, this role focuses on securing and stewarding 5- and 6-figure multi-year partnerships, with particular scope for growth in the US and unrestricted giving.
This is an excellent opportunity for a skilled fundraiser to join a highly collaborative team and benefit from a structured, mature function where ambitious fundraising is supported and celebrated.
As Trusts and Foundations Manager, you will:
- Manage and grow a global portfolio of 5- and 6-figure funders, including multi-year partnerships
- Develop compelling, tailored funding proposals and impact reports, often for donors with limited direct project access
- Deliver high-quality stewardship, with regular updates and relationship-building through video, email, and occasional travel
- Collaborate with colleagues across the organisation to develop powerful cases for support
- Lead on identifying and cultivating new prospective donors through research, network mapping, and strategy input
- Use CRM systems to manage pipelines and track communications effectively
- Support the Global Director of Partnerships and work closely with a peer Trusts and Foundations Manager
- Contribute to delivering the team’s $1.3m target and future growth ambitions
Ideal skills and experience:
- Proven success securing 5-figure+ grants from global trusts and foundations
- Strong written skills, with experience tailoring proposals to global funders and funder motivations
- A confident relationship-builder, who is able to do so remotely and across time zones and cultures
- Highly self-organised, independent, and comfortable managing deadlines and priorities
- Strong understanding of CRM systems and income tracking
- Familiar with the complexities of fundraising for work in Asia or global programme delivery
- Alignment with the mission and values of Animals Asia; sector experience in animal welfare, conservation, or international development is welcome.
Animals Asia are partnering with QuarterFive for this appointment.
Suitable applicants will be contacted by Joe Blythe at QuarterFive.
Position Title: Charity Manager
Location: Remote work (mainly based in London with some travel across UK)
Reports To: Board of Trustees
Salary: £42,000
Contract: Three years with possibility of renewal
Hours: 35 hours per week (may include evenings and weekends).
Benefits: 30 days annual leave (includes bank holidays and 2 days for Eid).
Role Overview:
As Charity Manager, you'll lead and guide All Ways Network (AWN) to achieve its charitable goals. This role involves working closely with the Board of Trustees to drive the charity’s strategic plans, manage operations, and build strong relationships with stakeholders. You'll play a pivotal part in scaling the organisation and overseeing its day-to-day functions, while fostering a supportive and productive environment for staff.
Key Responsibilities:
Leadership & Operations:
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Oversee daily operations, ensuring smooth running of all charity functions.
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Manage and lead a growing team, providing support and guidance.
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Lead recruitment, staff development, and HR management in collaboration with the Board.
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Ensure compliance with internal policies and manage organisational risks.
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Develop and monitor operational systems to track progress and outcomes of key initiatives.
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Foster a positive and growth-oriented work environment, helping staff realise their potential.
Board Collaboration & Strategic Planning:
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Work closely with the Board to implement AWN’s strategic and operational plans.
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Assist with budget management, resource allocation, fundraising, and grant management.
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Take charge of the Annual Report and related documentation, ensuring compliance with Charity Commission requirements.
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Support the Board in maintaining effective governance, including updating key policy documents (e.g. risk register).
External Representation & Stakeholder Engagement:
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Represent AWN at stakeholder and partnership meetings, building and maintaining key relationships aligned with strategic goals.
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Support the team in managing partnerships and providing strategic advice on project delivery.
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Attend relevant events outside office hours and weekends when necessary.
Other:
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Undertake additional duties as required in line with the role and organisational changes.
Person Specification:
Essential:
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Strong organisational and time management skills, with the ability to manage multiple priorities.
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Independent worker who takes initiative and manages tasks efficiently.
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Proven experience in operations management, with a track record of improving processes and productivity.
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Familiarity with charity legislation, guidelines, and best practices.
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Experience in building relationships with internal and external stakeholders.
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Confidence in public speaking and representing AWN at external events.
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Ability to support staff development and align team goals with AWN’s strategic vision.
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Flexible and open to role development.
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Strategic thinking, with clear communication of AWN’s vision.
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Experience in managing remote teams effectively.
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Knowledge of the Muslim community and their needs in the UK.
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Understanding of the not-for-profit sector, particularly Muslim-led charities.
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Background in the charity sector, particularly in operations management.
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Experience with grant making, funding, and resource allocation.
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Knowledge of GDPR, data protection, and the regulatory landscape for charities.
Deadline to submit application - Sunday 15th June 2025 at 23:30
Please note, interviews will be held on w/c 30th June 2024. Successful candidates will be informed of dates.
Due to the volume of applications received, we regret that we are unable to contact applicants unless you are shortlisted for an interview. Therefore, if you have not heard from us within two weeks of the application deadline, you should assume that you have not been successful on this occasion. Due to capacity constraints, we are unable to provide feedback on unsuccessful applications unless you are shortlisted. We apologise for any inconvenience this may cause.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About VODG
The Voluntary Organisations Disability Group (VODG) represents over 130 organisations within the voluntary sector whose work is focused on enabling disabled people of all ages to live the lives they choose. VODG believes that an ambitious, reliable and vibrant voluntary sector that works together is critical to achieving this aim.
VODG’s mission is focused on two key areas – enabling our members to be the best they can and improving the environment in which its members operate. VODG believes that our membership approach and operations should centre around the views of disabled people and be influenced by professional expertise.
Introduction to the role
Reporting to the Head of Membership and Operations, the Business Development and Partnership Manager will play a crucial role in driving sustainable growth and cultivating strategic partnerships that align with the organisation's core mission and values. This newly created position aims to strengthen our expansion efforts and help us adapt to the changing landscape of care and support for disabled people.
We are seeking a dynamic and results-oriented Business Development and Partnership Manager who will lead initiatives to identify, develop, and manage partnerships that can drive significant growth and enhance our market presence. This role will also focus on existing revenue streams and explore new areas for development and growth. The position requires exceptional relationship-building skills and a deep understanding of partnership management. It also requires a strategic approach that blends attention to detail and results-oriented delivery.
The ideal candidate will have strong communication skills to effectively engage with stakeholders at all levels, along with a proven track record of successful partnership management and revenue growth. As we continue with our growth plans, this role will be essential in advancing our organisational goals and objectives while fostering an environment both internally and externally that draws in expertise and insight from beyond our membership.
Purpose of role
The role will:
· Formulate and nurture strategic partnerships with corporate partners and non-profit organisations.
· Enhance the visibility and reputation of VODG among key stakeholders.
· Identify and pursue new business opportunities aligning with VODG’s mission and vision.
· Manage relationships with a diverse range of stakeholders.
· Foster collaboration and create synergetic relationships for mutual benefits.
· Assess partnership effectiveness through detailed metrics and feedback.
· Negotiate corporate partnerships and secure commercial sponsorships.
· Build long-term relationships that promote shared goals and lead to the development of new business opportunities.
· Focus on exploring new areas for development and growth.
· Support internal colleagues, as necessary, on partnership grants and awards.
· Coordinate with colleagues for alignment of activities with organisational goals.
Specific responsibilities and duties
Business Development Strategy and Implementation
· Develop and implement comprehensive business development strategies to identify and secure partnership opportunities.
· Identify and explore innovative areas for development and growth.
· Set clear goals and objectives to measure the success of business development efforts. Analyse market trends and the competitive landscape to inform partnership strategies.
Partnership Development and Relationship Management
· Identify and engage potential partners while building and maintaining strong relationships with existing stakeholders.
· Serve as the main point of contact for key partners, ensuring their needs are met and expectations exceeded.
Opportunity Identification and Market Research
· Identify and evaluate new business opportunities and partnerships that align with organisational goals, including new membership opportunities.
· Conduct market research to recognise trends, opportunities, and challenges in the sector, analysing competitor activities to inform strategies.
· Deliver on existing opportunities and identify new ones, including sponsorship activities for events, projects, programmes, work, events and conferences, and smaller strategic roundtables.
Negotiation and Contract Management
· Lead detailed negotiations for partnership agreements, ensuring favourable terms for both parties, and oversee contract management to ensure compliance and performance monitoring.
Collaboration and Project Management
· Work closely with internal colleagues to align partnership initiatives with business objectives, managing execution to ensure initiatives align with organisational priorities.
· Collaborate with internal teams to coordinate campaigns and promotional events effectively.
Performance Tracking and Financial Management
· Monitor and analyse partnership performance, using data to refine strategies and maximise impact. Prepare regular updates on business development activities and partnership outcomes.
· Prepare budgets and financial forecasts related to business development activities, monitoring and reporting on the financial performance of initiatives and partnerships.
Networking and Representation
· Represent the organisation at industry conferences, trade shows, and networking events to promote business development initiatives and cultivate a strong professional network for future partnerships.
·Engage in community outreach and represent the organisation in public forums to expand its network and promote its mission
Our vision is for an ambitious, trusted and vibrant voluntary sector that works together to enable disabled people to live the lives they choose.



The client requests no contact from agencies or media sales.
Closing Date: 6th June
Interviews: WC 16th June
Location: This is a homebased role, covering the following regions: Bridgend, Neath Port Talbot, Swansea, Carmarthenshire, Pembrokeshire and Ceredigion.
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next five years. Success in your role will enable the Alzheimer’s Society to campaign for change, fund research to find a cure, and support people living with dementia today.
We have a fantastic opportunity for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within South-West Wales (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
This is a homeworking role, and you will be required to regularly travel across South-West Wales to meet supporters and occasionally attend internal meetings at locations across the country including our flagship offices (London, Birmingham, Warrington and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
About You
- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Able to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently and travel across an extensive patch.
Person Specification:
- Excellent verbal and written communication skills to interact with diverse stakeholders.
- Proficient in using Microsoft Office Suite and other relevant IT tools.
- Ability to work collaboratively and prioritise workloads effectively.
- Strong analytical and problem-solving skills.
- Exceptional organisational abilities with great attention to detail.
- A passionate advocate for Alzheimer’s Society, with a strong commitment to making a difference.
- A self-starter with a high level of motivation and resilience.
The client requests no contact from agencies or media sales.
Role: Business Development Manager
Salary: £42,000
Location: Wherever you are in the UK! We are more interested in your passion than your postcode because we want the best people to come and work for SignHealth. Occasional travel will be required
Hours: 37 hours per week, Monday-Friday
Report to: Head of Business Development
Closing date: 29 May 2025
About the role
SignHealth is a passionate and unique deaf-led charity, committed to creating a future where there are no barriers to good health and wellbeing for deaf people.
Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness. We also deliver our own services to reach deaf people in our shared language (BSL) in their moment of need, through domestic abuse support, therapy, advocacy and residential services.
As Business Development Manager, you will drive SignHealth’s growth by securing funding and building partnerships with government bodies, statutory funders, and key partners. Your work will help expand deaf-led services in mental health, domestic abuse, social care, and children and young people’s support.
You will identify new funding opportunities, craft compelling bids and tenders, and support service sustainability through strategic development. Working closely with internal teams and external stakeholders, you will play an essential role in helping SignHealth thrive and deliver vital support for deaf people.
Your key priorities will include:
- Increasing bid capacity within the Business Development team to obtain more funding.
- Supporting the growth of SignHealth’s commercial consultancy services.
- Assisting in the business development of our social care services.
You will be involved in income generation, identifying and pursuing funding opportunities from statutory bodies, government contracts, and commercial sources and assisting in monitoring the performance of secured contracts and funding agreements. You will represent SignHealth at events, foster strategic partnerships, and strengthen relationships with funders and stakeholders.
Do you have proven track record in securing income from government and statutory bodies?
Do you have demonstrated success in leading proposals, tender bids, or grant applications?
Do you have strong project management, relationship management and stakeholder engagement skills?
Why choose SignHealth?
We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!
Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.
You will find out the role you will play in helping SignHealth deliver its mission.
Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.
Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.
Being a SignHealth employee you will also receive:
- 25 days holiday per year plus bank holidays (pro-rata)
- 2 wellbeing days per year (pro-rata)
- Company’s pension scheme with Standard Life from your first day of employment. Employer contribution amount: 6% of your salary, minimum employee contribution of 5%
- Eye care vouchers
- 5 days per year of paid study leave (CPD) (pro-rata)
- Expenses policy which allows payments for items when working away from home
- 2x salary life assurance scheme (death in service)
- Fully funded BSL training
- Sick pay policy
- Equipment and furniture desk/ chair to work from home.
- Refer a friend £200 voucher for both the referee and referrer!
To Apply
If this sounds like a position you would be interested in, please apply today!
To apply, please use our online application form.
We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.
Offers of work are subject to: DBS check, Right to Work checks, satisfactory references and Medical Health clearance.
We have an exciting opportunity for a Victim Services & Engagement officer join the Victim Support team in Gwent, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Pontypool Police Station, Pontypool (With need for travel, hybrid working, flexible).
As a Victim Services & Engagement Officer you will be:
- Managing a caseload of Victims of Crime with the highest level of need, both directly, through in-depth, 1:1 support, and indirectly, by working other service providers. Undertaking face to face support, case-tracking and management.
- Carry out effective management of volunteers, assessing their competence to practice using national guidelines
- Promote the work of Victim Support by attending local community and public events
You will need:
- Proven track record of successfully delivering a service and working directly with clients or service users in a statutory, voluntary or Multi-Agency Setting(s)
- Experience of Managing a caseload including complex case management.
- Understanding and knowledge of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the data Protection Act and other legal requirements
- Understanding and knowledge of an active commitment to promoting equal opportunities and diversity.
- Experience of managing safeguarding issues and relevant legislation
- Managing, value, providing support and guidance to a team with a strong client service focus
- Ability to promote the work of a multi-agency hub
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are partnering with Mary’s Meals to recruit for a Philanthropy & Partnerships Manager to join their growing team. This role will play a key role in the Charity’s development of their high-net-worth audiences, translating the charity’s exceptional grassroots support into compelling and innovative proposals to inspire individuals and Donor Advised Funds (DAFs) to contribute to the Charity’s mission, providing more school meals for children across the world.
This role is primarily home based, within a commutable distance to London for meetings as needed.
Key duties include:
- Build and steward relationships with new and existing Donor Advised Funds, encouraging these funds to market Mary’s Meals to their donors, ensuring mutually beneficial partnerships, multi-year support and transformational gifts.
- Work closely with the Head of Philanthropy & Partnerships to develop the charity’s high-value giving strategy, working closely to expand the portfolio by identifying and securing new philanthropic opportunities through individuals and DAFs.
- Manage relationships with current High Net Worth (HNW) donors, including those who give through non-cash assets such as shares, engaging them through the prospect of giving through DAFs where appropriate.
- Identify and maximise communications and engagement opportunities with new and prospective individual donors and DAFs, ensuring that the charity’s mission and case for support is effectively communicated to high-net-worth audiences.
We’re looking for the following skills and experience:
- Tangible experience of managing high-net-worth donor relationships, personally securing 5 figure+ gifts.
- Experience and ability to network proactively, with an entrepreneurial approach to relationship building.
- An understanding and curiosity around diverse mechanisms of high-value giving, including through non-cash assets and through Donor Advised Funds.
- Experience and knowledge of account management principles, with the ability to manage relationships with individuals and Donor Advised Funds to drive mutually beneficial outcomes.
- A flair for exceptional donor communications and engagement, with the ability to translate a powerful grassroots message to a compelling high-value proposition.
We highly encourage you to submit your CV as soon as possible to be considered for this exciting opportunity as interviews are taking place on a rolling basis.
Please note that due to the high volume of applications, we may not be able to respond to every applicant, but we truly appreciate your interest.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process