Supporter Engagement Manager Jobs in Cardiff, Wales
The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.
Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.
You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.
We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.
This role is about;
• working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);
• being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;
• developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;
• coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and
• helping to ensure the charity continues to understand the developing needs of its Members.
Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.
All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.
You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.
The selection process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
As you can see above, if you are shortlisted, you will be sent a selection task.
This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.
The Intention of engaging with this community will be to:
• Raise awareness of The Ripple Pond and its services with this community.
• Increase our understanding of this community’s needs.
• Increase the charity's Membership (service users) from this community.
We wish you luck in your application
The process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Due to the rapid expansion of Day One Trauma Support over the last three years, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the Finance and Resources team has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.
The HR Officer and Executive Assistant role is a newly created position to reflect both the growing HR needs of the charity as the workforce expands, and the executive support required by the CEO and Senior Leadership Team (SLT) to ensure the efficient and effective running of the charity. This is a key role which is instrumental in bringing the HR and organisational administration functions together at an operational level.
Reporting primarily to the Director of Finance and Resources and assisted by an external HR and Employment Law support service, this role will provide advice, guidance and support to all line managers in HR related matters whilst building and nurturing relationships with key stakeholders throughout all levels of the organisation. This will include support to ensure the efficient and effective management, monitoring and reporting of people metrics, from recruitment, development, retention through to attrition and at all stages of the employee life cycle.
The role will also provide crucial executive support to the CEO and SLT of three Directors, to ensure the smooth operation of their responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions.
As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.
About you:
You will have at least 3 years’ experience of delivering HR support directly and facilitating line managers to deliver HR support. You will have a demonstrable understanding of employment law and the practical application of this, with experience of implementing HR administration and operational best practice for example, in the areas of recruitment, capability and performance management. You will help lead in creating an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential, which is critical for Day One as a young organisation.
You will have significant experience of providing proactive and responsive administrative assistance to senior staff and demonstrable experience of developing and managing effective administrative systems. Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.
You will be highly organised and responsive to others in a way that is both timely and professional with well-developed time management skills to manage competing priorities, ensure follow up of actions and meet deadlines whilst working under pressure. A high level of accuracy and attention to detail is critical to this role, whilst maintaining strict confidentiality.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as Major Trauma. We provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Do you have significant project management experience? Can you effectively collaborate and engage with a range of stakeholders? We are recruiting TWO Service Improvement and Transformation Project Managers to join the team!
Your role will be pivotal in supporting the development and implementing our Services & Partnerships Improvement and Transformation programmes. Reporting to the Head of Service Improvement and Transformation, you'll be the driving force behind delivering projects on time and within budget.
Your responsibilities will include developing, managing, and delivering detailed project plans, managing resources, and ensuring successful project delivery. You'll collaborate closely with internal stakeholders throughout the Association, leading communication and engagement activities. Plus, you'll foster innovation, proactively developing solutions and best practices throughout the project lifecycle.
We believe in partnership and co-production. You'll work alongside Association staff, volunteers, and people living with and affected by MND to co-produce solutions and to ensure engagement and understanding at every step.
As the main point of contact for project progress, you'll oversee reporting, risk management, and budgeting, ensuring smooth operations from start to finish. You'll also manage contracts with third parties, assigning of tasks, co-ordinating timescales and managing deliverables.
If you're passionate about making a tangible impact and driving positive change, we want to hear from you. Join us in shaping the future of service improvement and transformation!
This role is home-based with occasional travel requirements to Northampton and London for team meetings.
What are we looking for?
An experienced Project Manager who can successfully guide projects through their entire lifecycle. You will have excellent organisational, interpersonal and analytical skills.
Your experience in Quality Improvement methodology will be invaluable as you manage complex issues, adapt to changing priorities and make connections from multiple sources of information.
You'll excel in leveraging data and analytics to drive decision-making and improve performance. You will be familiar with project management software tools, methodologies, and best practices.
As an excellent communicator, you have the ability to communicate with people at all levels verbally and in writing, using creative visual tools where appropriate to internal and external stakeholders.
If you're organised, analytical, and thrive in dynamic environments, we want to hear from you. Join us in driving positive change and making a real difference in our organisation. Apply today!
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Project management experience, including seeing projects through the full life cycle.
- Experience of Quality Improvement methodology.
- Excellent communicator with the proven ability to communicate with people at all levels.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Communications Manager
About Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.
Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 15-18 with a paid internship and mentor, workplace visits, and skills masterclasses.
Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.
Job Purpose
The Communications Manager will play a leading role in driving Career Ready’s communications activity, working alongside the Head of Communications and colleagues across the charity.
This role will put you at the heart of a range of projects, ensuring that we provide high-quality communications and content that support our programme delivery, stakeholder engagement, and brand awareness.
Role Responsibilities
Stakeholder communications
· Work with the Head of Communications and other internal stakeholders to author and distribute stakeholder communications via relevant channels to support partnership and programme delivery.
· Deliver key colleague communications, including weekly and monthly staff bulletins, and surveys, aligning it to the strategic purpose of the charity and ensuring effective knowledge sharing and staff engagement.
· Support with the delivery of stakeholder marketing campaigns across a range of audiences.
Content and resource production
· Develop and implement a social media content strategy, including day-to-day channel management.
· Support with the writing, editing, and collation of written content, including case studies, blog content, and news articles.
· Update and produce key publications for our programme delivery, including liaising with colleagues and suppliers to oversee design, content, and production in line with our brand guidelines.
· Work independently and with the Head of Communications and external providers on the creation of creative media content, including photoshoots, graphics, and videos.
Brand assurance
· Provide advice and guidance to colleagues to ensure all communications are in line with our brand guidelines and tone of voice.
· Help to develop and implement brand assets for use by all colleagues.
Wider responsibilities
· The post holder will have additional responsibilities and projects set by the Head of Communications, including but not limited to website maintenance, event support, and supporting press and media engagement.
Person Specification
Essential skills and experience:
· Demonstrable experience of working in an internal, fast-paced communications-based role
· Excellent planning and project management skills, able to prioritise and meet deadlines.
· Strong writing, editing, and visual skills.
· Experience of using Adobe design platforms (InDesign, Illustrator, Photoshop).
· Experience of using email distribution platforms (Campaign Monitor or similar).
· Relevant IT skills, including the Office 365 suite.
· Experience of developing and driving forward social media accounts.
Desirable skills and experience:
· Well-developed digital skills to help manage our WordPress website.
· Knowledge of relevant legal and regulatory frameworks including GDPR compliance.
· Experience of working effectively in a home based role
Benefits
You will be rewarded with the following benefits:
· 6% contribution to personal pension plan, subject to 3% employee contribution
· Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays.
· Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).
· Access to both our Reward Gateway Portal and an Employee Assistance Programme
· Flexible working
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK.
Location
Career Ready operates a work from home policy with occasional travel required for meetings, visits to programme delivery locations, and events.
For this reason, we request that candidates are based within reasonable travel distance to one of our active delivery regions, which can be viewed on the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Digital Marketing Manager
Hours: 30 hours per week (4 days per week)
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London
Reporting to: Director of Brand and Digital
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key agencies and partners
Salary: £40,000 per annum (FTE pro rata for part-time)
Contract: Fixed term with the potential to extend
About Overcoming MS
Are you a digital marketing expert, looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.
Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, in order to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.
About the role
We’re recruiting for an experienced Digital Marketing Manager to steer us in the next stage of our journey. This is an exciting development of an existing role at Overcoming MS and will allow the successful candidate to make the position their own.
The Digital Marketing Manager will be responsible for delivering an innovative new digital marketing approach, through the innovation, creation and delivery of projects and activities which increase leads, donations and engagement for Overcoming MS charity.
Key Responsibilities
The Digital Marketing Manager will work across several areas, including:
1. Conversion optimisation
· Increasing our donations and data capture - to enable us to continue the dialogue and create donations from a greater percentage of those who visit our website, or interact with other digital channels.
· Working with our agency partner to optimise key landing pages and signposting for conversion.
2. User journey optimisation
· Helping people find the right content based on data optimisations so that more people find what they need and understand what else the charity could offer them. Using HotJar for insights.
· Automated email journeys - Building customer journeys to support the Program pillars to build deeper relationships with people in our community.
3. Increasing reach and traffic generation
· Testing different low-cost digital reach opportunities.
· Including paid social, referral activities, calls to action across our channels, YouTube SEO and SEM. Working with an agency to optimise journeys from Google Grant, leading to clearly articulated actions (eg donations, sign-ups, click-throughs).
4. Testing to improve results continually
· Email AB testing - Deliver AB testing to inform future email AB tests.
· Plan AB testing for email marketing projects, for the website, and other projects as needed to improve conversion rates.
5. Digital project management
· Testing new digital versions of courses and tools. Project management of website updates.
6. Campaign support
· Leading, innovating and supporting advocacy, communications and fundraising campaigns as needed to increase reach, engagement and conversions.
7. Gathering community feedback
· Continue the plan to access regular community feedback to influence Hub improvements and other digital channel improvements.
8. Supplier collaboration
· Working with our suppliers to optimise collaboration, reduce cost and increase impact.
About you
Strong digital skills
• A proven track record of managing digital products/projects/programmes which create value for end-users.
• Strong working knowledge and experience in digital solutions.
• Experience in evaluating and improving existing digital programs.
• Significant experience working with 3rd party digital providers to create solutions that work for the target audience.
• Confident in Google Analytics and Google Search Console.
• Excellent understanding of AB testing to maximise conversion rates.
• Experience in using tools like HotJar (preferred).
• Strong analysis skills.
Project management skills
• Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed.
• Expertise in using and implementing relevant project management methodologies and tools.
• Ability to proactively mitigate risks and overcome barriers to implementing solutions.
High work quality and passion for innovation
• Excellent eye for detail, works to deliver high-quality work.
• A passion for innovation, an open mind, and a willingness to learn and grow.
Strong interpersonal skills
• Excellent communication skills, energetic and passionate.
• Demonstrable track record of building lasting professional relationships.
Charity interest
• An understanding of the charity sector or an interest in charities would be a bonus.
• Knowledge of digital fundraising, digital income generation opportunities and digital conversion.
Working location
You are comfortable working remotely as part of a small team, and happy to travel occasionally to London or other central locations for meetings.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter.
In your application, please let us know:
- Your current salary and desired salary (if you are successful in getting the role)
- Your notice period
- Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.
No agency contact, please.
The client requests no contact from agencies or media sales.
Job Title – Registered Manager - West Midlands
Pay - £52,939 per annum + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum.
Hours - 35 Hours per Week
Contract - Permanent
Location – Homebased - working with our team across West Midlands. Occasional travel will be required.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults. New staff will join us as we embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.
We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT. You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.
We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.
Reporting into the Director of Children’s Services, the post holder has Registered Manager responsibilities for a wide-reaching geographical area which will have a staff team of Social Workers, Family Finding Worker, Engagement & Activity Practitioner, Consultants, Panel Members and Administration team. The post holder will prioritise trauma informed and therapeutic methodologies and actively support and encourage diversity and inclusion within all aspects of the role.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus bank holidays (pro rata if part time).
- Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
- Family-friendly policies.
- Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
- Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
- Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
- Fantastic professional learning and personal development opportunities.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Sunday 12th May 2024.
Interview Date: Monday 27th May 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
This is an exciting opportunity for the right candidate to build their corporate partnerships career. The nature of our work means that there are significant opportunities to develop existing and new relationships that we have with companies and create transformational corporate partnerships that change the lives of the young adults with learnign disabilities and/or autism that we support. This work is also delivering real change within company culture.
Fundraised income has grown rapidly over the last three years, focusing mainly on income from trusts and foundations. We are now looking to diversify the strategy and have created this new role to take forward opportunities with companies. This new role will support the Director of Development in shaping and implementing the next phase of DFN Project SEARCH’s fundraising strategy and will lead on the development of major new corporate partnerships. They will also lead on the development and management of a small number of existing corporate relationships and sponsorship opportunities.
To support the development of this new element of our strategy we have been working with a leading corporate partnerships consultancy. They have been helping to develop our proposition for companies, developing our strategies for approaching individual company prospects, and will be available to support you in your role when you start in post.
DFN Project SEARCH is a supportive and friendly charity where you will be able to grow and thrive. We have a highly driven Board of Trustees and an ambitious business plan for growth.
The client requests no contact from agencies or media sales.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
__________________________________________________________________________________
JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
__________________________________________________________________________________
RESPONSIBILITIES
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You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
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NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
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The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
FareShare
Job Description – Commercial Manager
Reporting to: Head of Food Partnerships
Location: Remote, with regular UK travel and presence in food partner sites
Contract: Permanent
Hours: Full Time, 35 Hours
Salary: £36,302-£38,213 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
The role
This role will identify, develop and manage top food partners relationships and strengthen existing business relationships with companies in the food industry, generating value for the partner and to secure growing and sustainable volumes of surplus food for the FareShare Network.
For designated top food partners, you will be their day to day point of contact with regular face to face contact at all levels. You will undertake structured, strategic account management, leading and coordinating FareShare’s engagement across our organisation. This will mean agreeing and executing a bespoke joint business plan with each account to get more food, money and strategic support. You will also feedback on ways that we can better support our accounts and improve our services to them.
You will work directly and be on-site with top food partners to help identify and overcome the barriers which exist to giving surplus food to people in need as well as increasing money and strategic resource.
You will also be required to work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to identify and understand opportunities for creating mutual and shared value.
Main areas of responsibility
Partnership Management
- Contribute to the development of consistent, structured Joint Business plans with designated accounts that take into account food, funding and other strategic initiatives to drive growth in food, money and other strategic resources.
- Work on behalf of the account to develop and embed services relevant to the account and
- agreed through the joint business plan – e.g. employability or store level redistribution.
- Execute joint business plans and report internally and externally on progress.
- Research and understand your accounts, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
- Proactively drive account forwards and progress these relationships with regular on-site visits and linking FareShare exec with key contacts.
- Keep up to date with industry and charity insights and ensure this is reflected back strategically across ways of working and account management
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the FareShare network.
- Work closely with Supply Chain and Logistics, Operations and Network Development teams with the aim of optimising food out to our network
- Develop and lead FareShare cross-departmental strategic activity to enable us to derive maximum value from key food partners including liaising with fundraising, marketing and volunteering teams
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential
- Demonstrable experience managing multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players across the food industry and their ways of working
- Successful track record of managing cross-functional projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- Ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders.
- Ability to use own initiative working independently and responsibly
Desirable
- Experience of working in a retail or food industry sector
- Experience of project evaluation, data-driven analysis and impact reporting
- Relationship and stakeholder management experience of large corporate partners
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment
Competencies and behaviours
- Proactive, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Excellent written and verbal communication with effective presentation skills
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good
- level of numeracy and literacy
- Analytical and data-driven approach to problem solving
- Creative approach to problem solving and developing new opportunities and initiatives
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Using Anonymous Recruitment
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Who are we looking for?
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player. This role will involve delivery of our workshops across Scotland, so the ideal candidate will be based locally.
At Ygam, we are committed to safeguarding and the protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued. We welcome the unique contributions that you can bring and positively encourage people from underrepresented backgrounds to apply to join our team.
Main Role & Responsibilities
The post holder will be an active member of our programmes team and will work across our portfolio of programmes.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about ensuring everyone can engage effectively with the digital world? Are you a brilliant influencer who relishes harnessing great policy and research to realise social change? Do you want to work in a pioneering initiative with impact at its core?
Then this could be the role for you. At the Digital Poverty Alliance, we are looking for our new Policy & Insights Manager. You must be able to inspire us and our partners and spearhead our public affairs work, including through our National Delivery Plan to unite action to end digital poverty by 2030.
We bring together charities, corporates and government to address the underlying issues stopping families gaining full access to digital services such as education, healthcare and employment. We seek social change through our National Delivery Plan, whilst also delivering solutions in local areas that help real people and provide evidence for change.
This is an exciting, high profile and fast-paced role, joining our small team and working alongside partners, National Delivery Committee members and our wider stakeholders to effect real change for people. You will report directly to the Chief Executive, working alongside our Head of External Affairs.
A big part of our social change ambition is delivered through our public affairs work; influencing policy makers so that our ambitions are shared with government, companies and with everyone able to deliver to our vision of a world where everyone is able to connect successfully with the digital world where and when they want to. You will also be responsible for drafting white papers, analysing trends and data, and identifying new insights. You will support our Industry Forum, working with existing and new members to broaden the group.
The DPA aims to work through partners in delivering to our core mission and, as such, we retain only a small core team with support from our PR agency. As such, you’ll lead on delivering our policy and public affairs work, from briefing MPs to developing our policy positions.
Whilst the role is remote based, you will regularly need to attend in-person meetings and events in central London (daytime and evening), as well as undertaking travel across the UK. Given the need to attend meetings in Westminster and Whitehall, you will need to live within commuting distance of London.
Key focus areas
- Building relationships with public, private and third sector organisations, including the wider DPA community.
- Working to convene and collaborate with organisations and individuals committed to ending digital poverty.
- Work with colleagues across local, regional and national governments and across political parties to advocate for policies to promote digital inclusion.
- Undertaking research and analysis to understand digital poverty and the impact of policies to address it.
- Managing policy and research projects including the ongoing development of the national delivery plan and supporting ‘proof of concept’ projects.
- Developing commercial and research partnerships with organisations and supporting the development of the industry forum.
- Communicating the DPA vision and perspective through verbal and written communication.
First interviews will be held w/b 6th May 2024 via Microsoft Teams. Second interviews will be held soon after. The role is to start as soon as possible. Please note this role will be subject to a DBS check.
Unfortunately, due to the expected volume of applications and our small team, we will not be able to acknowledge every application. If you have not heard from us by 6th May you have not been successful on this occasion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation. We work across three continents and within multiple sectors with many organisations.
We are looking for an experienced Business Development and Advisory Manager to join our committed team, who will hit the ground running.
Key tasks and responsibilities:
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You will manage and grow Stronger Together’s business relations in a variety of sectors, both in the UK and globally to generate funding and drive impact. This includes taking the lead in developing project proposals for clients.
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You will deliver interactive training workshops and deliver premium quality services to businesses to support them to embed responsible recruitment and fair work and tackle modern slavery in their operations and supply chains.
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You will project manage all client projects from start to finish.
The role is diverse with opportunities to generate new funding to drive impact, project manage and implement training and activity with a variety of businesses, and to try out new ideas. You will work remotely, but in close cooperation with the Head of Business Development, and rest of our growing team across the world.
Who you are:
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An experienced professional with an in-depth understanding of and subject matter expertise on working with businesses on responsible recruitment, ethical labour practices and modern slavery, and significant experience in business engagement/developing and managing senior management corporate sponsor relations (min. 5 years’ experience).
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The ideal candidate should have experience in a business development role, a track record in building and developing business relations, and strong experience of giving presentations, delivering pitches and closing deals.
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Experienced in maintaining and developing corporate sponsor relations including writing client and grant proposals.
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An excellent trainer, with experience of delivering training to businesses.
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A strong project manager and great organiser, with the ability to set and meet demanding targets and deadlines, and to hold others accountable to those.
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A professional who has worked with or within the construction, manufacturing, consumer goods, apparel, finance or care sector on responsible business behaviour.
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An excellent communicator, both verbally and in writing, with experience of developing and building new successful working relationships with a range of stakeholders, as well as confidence in representing the organisation professionally at a variety of events.
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A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders.
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Someone with a good eye for detail, whilst retaining sight of the bigger picture.
What we can offer you
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A permanent contract (0.8 FTE or full-time).
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A competitive salary (salary band £39,861 - £51,248 gross annually; pro-rata if 0.8 FTE) and enhanced employee benefits.
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Being part of a growing, innovative, and exciting not for profit organisation.
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A friendly global team which is passionate about and committed to fair work, ethical recruitment and systemic change.
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Flexible and family-friendly working arrangements.
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Working remotely (UK-based), with regular online meetings and social team gatherings and in-person meetings as required.
Details: Applications will be reviewed on a rolling basis | Closing date: Sunday 05/05/2024 | Interviews: Thurs 09/05/2024 | Starting date: ASAP
To apply, please send us your CV and motivation letter (max. 2 pages of A4) outlining the skills and experience you have that meet the requirements of this role as outlined in the Job Description, please include ‘Application Business Development and Advisory Manager’ in the subject line.
The client requests no contact from agencies or media sales.
Would you like to provide support, advice and guidance to the Royal British Legion members in Northumbria? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you.
Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships with our members, the Branches and the County Committees, the Team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership engagement officers (MEO) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. We are looking for an effective, diligent multi-tasker with excellent customer service and communication skills who can both support and challenge.
The MEO provides organisational support, advice and information to our members, and works closely with County Committees, membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members, and on a mobile basis with frequent travel to local branches and at other locations in the Northumbria area and beyond (incl. for monthly team meetings).
This is a Part Time post, working 21 hours per week, Monday-Friday. Working arrangement to be as agreed with Management and a degree of flexibility is needed. Evening and weekend work will be required.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: Sunday 19th May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the World Green Building Council
The World Green Building Council (WorldGBC) is the largest and most influential local-regional-global action network, leading the transformation to sustainable and decarbonised built environments for everyone, everywhere.
Together, with 75+ Green Building Councils and industry partners from all around the world, we are driving systemic changes to:
● Address whole-life carbon emissions of existing and new buildings
● Enable resilient, healthy, equitable, and inclusive places
● Secure regenerative, resource-efficient, and waste-free infrastructure
We work with businesses, organisations, and governments to deliver on the ambitions of the Paris Agreement and UN Global Goals for Sustainable Development (SDGs).
The Role:
The Partner Engagement Lead is responsible for key account management, and specifically developing and supporting relationships with programme sponsors and partners within the WorldGBC network.
The Partner Engagement Lead will work closely alongside the programme/projects team subject leads, taking responsibility for day to day management of activities that relate to sponsors or stakeholders, including partner relationships, external collaborations and fundraising.
Working cross-functionally within a matrix-style organisation, the Lead will work collaboratively on the engagement pillar of WorldGBC's fundraising team alongside the Partnerships Manager and the Strategic Partnerships Lead. This team coordinates closely with all WorldGBC departments, in particular where sponsors are involved with initial focus on the programme/project partners.
Well-organised and a great communicator, this individual will ensure that key relationships are managed effectively across the organisation, and be detail oriented in their reporting and accounting of opportunities. The Lead should also be willing to represent the organisation in relevant external opportunities relating to the programmes as need arises - including fundraising meetings, external working groups, events or conferences.
The Partner Engagement Lead will report to the Director of Programmes Strategy.
Key responsibilities include but are not limited to:
1. Account Management: Be primary point of contact for new and existing programmatic sponsors and partners, overseeing engagement with the network and accounting with detailed reporting to ensure up-to-date partnership records. Work alongside the programmatic team leads to deliver all agreed benefits to partners, ensuring a uniform balance of benefits and opportunities across sponsors engaging in all areas of the organisation.
2. Fundraising and Budget Management: Work alongside the programme leads to secure funding and manage relevant programme/project budgets (with guidance from the Director of Programmes Strategy), including supporting grant application and reporting responsibilities where necessary.
3. Stakeholder Engagement (members and partners): Engage with stakeholders to ensure that our programmes/projects align with their goals and needs, working with the Director of Programmes Strategy and wider programme team to explore best practice engagement tactics throughout 2024.
4. Subject Matter Expertise: Stay current with the latest trends in sustainable buildings and WorldGBC programme outputs, ensuring the Lead can communicate knowledgeably about WorldGBC strategy and work areas as required.
5. Communications: Support communication for WorldGBC on topics related to sustainable buildings in relevant programmatic areas, representing the team at internal or external events or industry working groups and collaborating with Marketing & Communications on accurate messaging for publications and campaigns.
6. Supporting Programmes team: Be a committed member of the WorldGBC team and offer support, training and expertise to wider members of the team. Participate and engage in wider WorldGBC campaigns, events and deliverables, such as COP, World Green Building Week and Leadership Summit.
Skills, Experience & Education:
1. Communication and Engagement:
- Effective communication and interpersonal skills.
- Stakeholder engagement through active listening, empathy, and clear articulation.
- Ability to diplomatically resolve conflict and manage sensitive situations.
- Confident communication in external situations, including pitch meetings or external events.
2. Account Management:
a. Strong account management abilities, including strong organisation to facilitate multi-stakeholder and staff coordination, timeline management, and deliverable tracking.
b. Analytical skills for complex issue analysis and informed decision-making, especially in scenarios of cross-organisational partner engagement.
3. Reporting and Budget Oversight:
- A thorough understanding of budget management and willingness to work collaboratively on fundraising alongside colleagues.
- Work across teams to support them with a variety of stakeholder engagement practices, reporting, flagging and following up on all strategically relevant opportunities.
- Accurate reporting for all strategic analysis, including budget and grant reporting.
4. Collaborative working:
- Ensure that co-workers are kept up-to-date and facilitate teamwork and mutual understanding.
- Be open to new ideas and able to adjust to changing circumstances to ensure productive collaboration within diverse teams.
- Prioritise team goals over individual agendas, contribute constructively to group discussions and foster a supportive and inclusive work environment that encourages cooperation and innovation.
The ideal candidate is:
● A relationship builder – will listen to the needs of the team, industry, and GBCs, and work collaboratively to secure and manage constructive relationships with partners
● A strategic thinker – has the ability to focus on the end goal and ensure that every activity and approach is directed towards this goal
● An enthusiastic learner – willing to take on new challenges and tackle complex topics
● A creative mind – will innovate with approaches and engagement techniques
● Able to develop and implement a work plan - be meticulous in managing deadlines and deliverables, working with the marketing team and WorldGBC colleagues to ensure on-time delivery
We are committed to fostering inclusivity and diversity in our workforce. In line with this commitment, we want to ensure everyone has an equal opportunity to apply for positions within our company. Therefore, we encourage candidates to submit their applications even if they do not meet all of the stated criteria. We believe in considering each applicant's unique talents, experiences, and potential, recognising that qualifications extend beyond traditional checkboxes. Additionally, we embrace various working patterns and understand that individuals have different preferences regarding their work arrangements. Hence, we warmly welcome applications from individuals seeking diverse working patterns. We aim to create an inclusive environment where everyone can thrive and contribute, and we are excited to explore the possibilities each applicant can bring to our team.
The client requests no contact from agencies or media sales.
Salary: £43,665 per annum
Hours: 37.5 hours per week
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
As an Area Manager you will give leadership, direction and guidance to the staff of Medaille Trust to ensure the provision and development of a high quality service in line with the Trust’s Mission, Values and Strategy.
You will have a good understanding of the CQC framework relating to Modern Slavery and Human Trafficking. You will carry out quarterly assurance audits in all safe houses ensuring any appropriate action is taken where necessary.
You will line manage, induct, mentor, coach and support Service Managers. Additionally, you will ensure that any complaints, grievances and disciplinaries are investigated and responded to in an effective and timely manner in line with Medaille Policies.
Although the post is home based, the post holder will be expected to travel frequently to our safe houses within the South and London areas with some overnight stays.
You must have previous experience in a relevant sector or experience of working with adults that are vulnerable. Experience of managing staff, carrying out line management, supervision and appraisals is essential. Additionally, you must have experience of setting up Service User Engagement groups.
This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day. We also offer an Employee Assistance Programme, and a staff benefits package.
For full details and how to apply please visit our website and complete an application form.
Closing Date: Monday, 20 May at 10 A.M.
Interview Date : TBC
This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
The client requests no contact from agencies or media sales.