Supporter Engagement Officer Jobs in London, Greater London
The Project Delivery Manager will play an important role in helping us to achieve that vision, by working to deliver a State of the Nation review of sarcoma services and treatment in the UK. This will help us fully understand what the barriers are to progress, and the actions needed to improve health outcomes for sarcoma patients.
This fixed-term and part-time role is ideal for an experienced policy consultant or consultancy firm, or a policy researcher, with experience in running policy, research or public affairs projects, including evidence-gathering exercises, working with stakeholders, and producing report findings.
Project budget: An additional £13,000 will be available to support the project’s evidence-gathering, e.g. to help set up and run meetings or events.
About you:
We are looking for a highly motivated, organised, goal focused, self-starter with the following experience, knowledge, skills and abilities:
- An understanding of the health policy environment, knowledge of health policy including cancer, how it is delivered by the NHS, and ideally rare cancer or sarcoma care.
- Experience of working and communicating well with a range of stakeholders, such as elected representatives, government officials, healthcare professionals, and people affected by health conditions.
- Experience in working with and supporting these kinds of stakeholders, and particularly people affected by health conditions, to give evidence.
- Experiencing in running projects to gather written and spoken evidence, including setting up and running meetings and workshops.
- Experience of working with an advisory or similar stakeholder group.
- Highly effective skills in analysing policy and evidence.
- Excellent written and verbal communication skills, including the ability to convey complex ideas and information clearly to a variety of audiences with a strong attention to detail, e.g. via written or verbal briefing or reports.
- Ability to work on own initiative and work effectively within a team.
- Highly organised, with very effective planning and project management skills and an ability to prioritise competing deadlines and work calmly under pressure.
Duties and Responsibilities:
Project management
- Lead the delivery of the State of the Nation review project, reporting to the Policy and Public Affairs Manager and working with the Policy and Public Affairs Officer.
- Develop and implement an evidence-gathering plan, with clear and achievable timelines.
- Running the evidence-gathering process, including Call for Evidence, and arranging evidence sessions, meetings, or events (e.g., workshop(s) or roundtable) to facilitate evidence-gathering.
Secretariat
- Work with and support the State of the Nation Advisory Group to meet regularly during the review, and to facilitate their role in providing advice and support during the project.
- Schedule meetings, assist members with travel and/or accommodation arrangements as necessary.
- Circulate agendas and papers no less than five working days before meetings (and make every effort to provide any further information requested).
- Listen and act upon members’ feedback and respond promptly to any queries.
- Circulate minutes no more than ten working days after meetings.
- Analysis of written and verbal evidence received by the review.
- Produce written briefing to support evidence-gathering, via evidence sessions, workshop or roundtable meetings.
- Following the conclusion of the evidence-gathering, draft an initial outline report for the Advisory Group to consider.
- Also produce draft and full final reports, drawing on received evidence, detailing draft key findings and recommendations, and taking account of advice from the Nation Advisory Group.
External relationships
- Develop and maintain positive relationships with people personally affected by sarcoma and healthcare professionals working in this field, including those giving evidence to the review, and members of the Advisory Group.
- Represent Sarcoma UK at external Policy and Public Affairs events, or meetings with key stakeholders, e.g., British Sarcoma Group Conference, and meetings of the Sarcoma Advisory Group Chairs, when the role-holder may be required to promote or present about the review.
- Develop relationships with key influencers, including parliamentarians, government officials, the NHS, and other stakeholders, to support delivery of the review project.
Internal relationships
- Work as part of the State of the Nation Project Board, to coordinate decision-making on the delivery of activity under the review, to:
- keep project timelines and outputs on track to meet timelines
- quality assure outputs, and
- manage risks.
- Advise and support on engagement with stakeholders to support the evidence-gathering process, the report production, action plan for stakeholders, and development of new Sarcoma UK policy positions.
- Work with other Sarcoma UK teams to support delivery of the review, e.g. communications, digital, Support Line, Patient Involvement Network Coordinator.
- Provide written or in-person updates on the review to the Trustee Board as required.
General
- Attend Sarcoma UK events which form part of the State of the Nation review.
- The role may require occasional travel to meeting and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.
What you need:
- Experience of managing administration processes efficiently.
- Demonstrable experience of providing exceptional customer service.
- Experience of using and maintaining a database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is thrilled to partner with an esteemed membership organisation in the search for their next Marketing and Communications Officer. This interim position offers a 3-month contract with an immediate start date.
You'll play a pivotal role in championing their brand and driving data-informed marketing and communication strategies to realise their vision.
Key Responsibilities:
• Provide marketing and communications guidance and support to colleagues across various departments, offices, and branches.
• Develop and execute communications plans aligned with strategic priorities, collaborating closely with internal stakeholders.
• Generate engaging content across multiple platforms including websites, social media, email communications, and newsletters.
• Craft and implement marketing strategies for diverse projects and campaigns spanning events, education, research, and membership communications.
• Ensure seamless integration of marketing and communications efforts across the organisation.
• Oversee content production, both internally and externally, to ensure alignment with brand guidelines and messaging objectives.
• Evaluate campaign effectiveness and disseminate findings to inform future initiatives.
• Uphold brand standards and ensure content accuracy through meticulous proofreading.
Person Specification:
• Proven experience in marketing or communications roles.
• Proficiency in producing marketing materials in alignment with brand guidelines.
• Ability to collaborate effectively across complex organisational structures.
• Demonstrated brand stewardship and proactive engagement in organisational branding initiatives.
• Experience managing content production for various formats including collateral, publications, social media, and multimedia.
• Self-motivated with the ability to work independently or as part of a team.
• Strong initiative, eagerness to learn, and a sense of ownership.
• Proficiency in IT tools including Microsoft Office and some familiarity with Adobe Creative Suite.
• Excellent written and verbal communication skills with keen attention to detail.
What's on offer:
This role is offering a competitive hourly rate of £20per hour. They offer a flexible working pattern, ideally attending their Central London office once a fortnight. The post holder must have the right to work in the UK.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*
We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.
We are seeking a creative and detail-oriented individual with a passion for crafting engaging communications, compelling content, and powerful stories to join our team as Communications and Campaigns Manager. In this pivotal role, you will develop and manage a comprehensive communications strategy for the charity, making a significant impact on children and families affected by the childhood cancer neuroblastoma.
As an exceptional communicator and storyteller, you will have the ability to write for a variety of audiences, inspiring engagement, raising awareness, and driving income growth. You will be experienced in developing and implementing multi-channel communications plans, encompassing social media, digital, and print. Additionally, you will manage and grow the charity’s press and media engagement.
This is an exciting time to join the charity as we embark on several major campaigns and advocate for improved experiences and outcomes for children and families affected by childhood cancer.
Summary of role responsibilities
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Develop, implement and manage a dynamic communications plan for Solving Kids’ Cancer UK that encompasses the three key pillars of our work, across all communication channels;
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Lead on the development and implementation of online marketing campaigns to raise wider awareness, demonstrate our impact, grow our income, and position our organisation as a thought leader in paediatric oncology;
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Develop and grow our charity’s’ media presence and profile;
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Raise the charity’s profile and reach through the generation of new online and offline audiences, followers and supporters.
For more detailed information about the role, charity, and team, look at the Recruitment Pack.
We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Recruitment timetable
We aim to follow the schedule outlined below:
Applications close: 16 June 2024 at 11:59pm
Shortlisting: w/c 17 June 2024
Interviews: 1 July 2024 (London office)
If there are any adjustments that would help you engage with the recruitment process, please let us know.
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Charity People is delighted to be working with Advice UK in their search for a new Policy and Public Affairs Officer to work with the Policy and Public Affairs Manager for the Policy and Public Affairs Department
This is an exciting time to join Advice UK's growing team as they launch a new three-year strategy (2024-2027). The organisation will be making a significant investment in capacity, new support services and innovation to deliver the support and advice that members, the wider advice sector and their communities need.
Job Title: Policy and Public Affairs Officer
Location: Home Based with occasional travel to the London office
Contract: Permanent, Full Time 35 hours or part time options considered (3 days 21 hours or 4 days 28 hours or a job share)
Salary: £27,365 - £28,750 per annum plus Regional Weighting (up to £4,454 in London) and £600 home working allowance
Benefits: 20 days of annual leave, increasing by a day each year (to a maximum of 5 additional days) plus 3 days leave between Christmas and New Year, home working allowance, 6% pension contribution plan, two days volunteering days per year, season ticket and bicycle loan scheme
About the organisation
Advice UK is a small charity that makes a big impact. They support members, so it is easier for them to help their clients, and by directly influencing policy-makers, decision-makers and funders. There are currently 700 Advice UK members and 1.7m people were offered free advice by members on a diverse range of issues including debt, housing, benefits and immigration problems
The Role
To support our policy and public affairs (P&PA) activities; so AdviceUK has a strong voice and our messages are heard at a national and regional level across England, Scotland and Wales; all so we can secure policy, funding and system change to benefit people seeking advice and the communities served by our members. Do so by working close with AdviceUK colleagues to ensure our policy, advocacy and campaigns activity is robust, challenging and independent and to raise our profile and reputation.
Responsibilities:
Policy Development
- Collaborate with AdviceUK colleagues to develop relationships with AdviceUK members, partners, funders and sector stakeholders to capture key policy data to support policy and advocacy work.
- Research, write and produce a range of policy material, including reports, select committee responses, evidence statements, briefings and responses to Government consultations.
- Manage the monitoring of policy, regulation and political activity across the UK, including key debates, parliamentary questions, All Party Group and select committee activities to inform our policy and campaigns activity.
- Support the smooth running of AdviceUK's policy workstreams, supporting effective integration of policy work across England, Scotland and Wales.
- Write reports, briefings and papers to keep members and internal stakeholders updated on our policy and public affairs activity.
Stakeholder Management And Public Affairs
- Lead on planning and delivery of our stakeholder and parliamentary contact programme and support this by writing letters and drafting briefings.
- Maintain and regularly review our stakeholder mapping, work with P&PA colleagues to ensure it reflects policy and public affairs objectives and sets our best routes to achieve desired outcomes
- Deliver effective public affairs monitoring and research, briefing and speech preparation, ensuring relevant developments and insights are shared with P&PA colleagues
- Support AdviceUK to build and maintain effective relationships with stakeholders across governments and parliaments (including Ministers, MPs, civil servants); local and regional decision makers; non-governmental bodies and other relevant stakeholders.
- Do so by communicating our policy proposals; intelligence about AdviceUK members; the evidence we have of the issues raised by them and, where relevant, arranging for key stakeholders to visit services to gain a lived experience perspective.
Data and Evidence
- Deliver any required analysis of data and reporting in order to support decision making.
- Support the delivery of reports as required to demonstrate if performance is achieving required KPIs
- Ensure the membership and stakeholder data you enter is accurate and timely. Work with AdviceUK colleagues to support data quality; accurate reporting and analysis.
About You
We'd love to hear from you if you feel you have the following skills and experiences;
- Ability to build and maintain strong working relationships with peers, mangers, partners and suppliers
- Strong analytical thinking and decision-making skills, with ability to translate data and evidence into actionable insights to inform decision-making
- Strong communication skills (written and verbal) including the ability to use online forums, communities and events as an engagement tool
- Experience of stakeholder mapping and prioritising across England, Scotland and Wales
- Experience of working in the UK parliament and Whitehall landscape
- Experience of 1:1 briefing of MPs, civil servants and other key stakeholders
- Experience of using video content to communicate policy objectives and public affairs work to stakeholders
- Experience of working in partnership with others on joint campaigns
For more information and for the full Job Pack, please contact Seema at Charity People. The application process is to submit a CV and Supporting Statement.
The closing date is 9am on Tuesday 25 June. Interviews will take place w/c 1st July in person and in London. Travel costs will be reimbursed.
If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
THE ROLE
A key member of the team responsible for delivering and developing our new visitor offer at Hainault Forest, predominantly through the running of our Woodland Trust Visitor Centre. The role is responsible for helping to staff the visitor centre on a rota basis; providing an important meet & greet function to visitors as well as signposting, providing information about the site, recruiting members and undertaking retail transactions.
The Marketing and Communications Officer will lead on the marketing and communications aspects of the Hainault Forest visitor experience, ensuring that visitors have a high quality experience while here, and also raising the profile of the forest in the local community and beyond. This role will contribute to engaging people with the forest in a way that inspires them to take action and connect with our cause. Alongside partner colleagues at Vision Redbridge, they will develop and deliver an annual communications and marketing plan that fit our themes and propositions, creating opportunities for membership recruitment, fundraising and retail sales.
Our work at Hainault Forest is delivered in partnership with London Borough of Redbridge and Vision RCL.
This is a part time role (2.5 days per week) and a fixed term contract until May 2025.
THE CANDIDATE
You’ll have experience and knowledge of marketing and communications channels, ensuring they are utilised to engage effectively with different audiences. You’ll have a passion for helping others to see the value of the environment around them, and be a creative thinker who can work well collaboratively as part of a small, dedicated team.
You’ll need to be comfortable talking to all kinds of people to take on this role, be able to deliver excellent customer care and delivering high quality face to face engagement activities. You’ll have experience identifying and targeting a defined audience as well as finding opportunities to target new audiences, understanding how different marketing strategies can be used.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
WHAT TO EXPECT BY JOINING A TEAM AND MAKING A DIFFERENCE
There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home.
OUR COMMITMENT TO DIVERSITY & INCLUSION
At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25; so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else.
To ensure anonymised recruitment, if you have uploaded your CV, shortlisting panels do not see your CV until shortlisting has been completed. Before submitting your application, please ensure you have completed the supporting information section with details of experiences that clearly evidence as many aspects of the job description as possible.
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible.
The client requests no contact from agencies or media sales.
Circa £50,000 per annum
Fixed term (12 months – Parental Leave Cover)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Project Manager (Marketing Portfolio).
The Senior Project Manager (Marketing Portfolio) will work across all parts of the organisation to provide specialist change management services, ensuring key strategic projects, campaigns and programmes of work implement and embed change successfully.
We are seeking an individual with experience in planning and implementing change management strategies, portfolio management in a marketing delivery or a relevant setting, and stakeholder management. To succeed in this role, you should have knowledge and practical experience in project management methodologies (such as Waterfall and Agile) and change management strategy. Additionally, strong communication skills, experience in marketing delivery, and the ability to lead collaboration through facilitating workshops are essential.
Act now and visit the website via the apply button to apply online.
Closing date: 5pm, Monday 17 June 2024.
Interview date: Week commencing 8 July 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brightside
Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring.
Role overview
The Partnership Manager will oversee and deliver account management across our mentoring partnership portfolio. This role involves managing the partner experience across a range of sectors, including higher education, the third sector, schools and corporate partnerships. The post-holder will be responsible for onboarding new partners, supporting them in developing their yearly mentoring plans, engaging in regular communications to ensure we’re on track with our deliverables, and renewing contracts annually. Success in this role will be measured by key performance indicators such as partner satisfaction, partner engagement and meeting renewal income targets.
Key responsibilities
- Onboard new partners and welcoming them to Brightside
- Complete annual mentoring project plans with all partners
- Provide account management for partners to ensure a positive experience
- Coordinate our partner engagement work (such as our partner forums and the partner satisfaction survey)
- Meet regularly with partners to monitor project deliverables and ensure we meet and surpass expectations
- Lead critical partnership meetings, including planning meetings, mid-point reviews and end of contract reviews
- Lead contracting and renewal discussions with partners to achieve renewal income targets
- Manage partner contracts and invoicing
- Lead the recruitment function for our London based mentoring project, working with schools to promote the opportunity to young people
- Create and monitor renewals strategies for each partner
- Identify opportunities for upsells across the portfolio
- Work with partners to identify their critical success factors, and work with the delivery team to realise these
- Maintain our stakeholder register, to ensure we have the right relationships across the portfolio and the Brightside team
- Collaborate with the Senior Programme Manager to manage our approach to risk across the portfolio
- Act as an escalation point for challenges that may arise in projects
- Support the Fundraising team by meeting with prospective partners to generate new business
- Line management for the Project Support Officer
Team working
- You will be line managed by the interim Head of Innovation
- You will line manage a Project Support Officer
- You will work closely with members of the Programmes Team to ensure we’re on track with partner deliverables
- You will work closely with the Fundraising Team to support business development and new partnerships
Essential criteria
To be successful in this role, you should:
- Be strongly aligned with our mission
- Embrace Brightside’s values and contribute to a positive staff culture
- Understand the challenges faced by young people in education and careers
- Demonstrate a strong track record in partnership management
- Be able to manage complex stakeholders
- Demonstrate a track record in partner retention/contract renewal
- Be able to build strong relationships and collaborate well with partners
- Possess excellent networking, communication and presentation skills
- Be target-driven and proactive
- Have excellent organisation and prioritisation skills
Desirable criteria
We are especially interested in candidates who:
- Have experience using Salesforce or other CRM software
- Have experience of project management
- Have experience of line management
A DBS check at the enhanced level will be required for successful applicants
Salary and benefits
Salary: £35,000 - £38,000
Contract: Fixed-term (ending 31 March 2025, with the possibility of extension)
Hours of work: 37.5 hours a week (full-time)
Holiday allowance: 25 days
Other benefits include: Three additional leave days over Christmas, three days volunteering leave, employer pension contributions, flexible working hours, regular staff socials, a tenancy deposit loan scheme, up to one month ‘work from anywhere’ policy and the option of buying up to five additional days of annual leave
Application instructions
- Submit an answer via CharityJob to the question: "Describe a successful partnership you managed. What strategies or actions did you take that contributed to its success?"
- Submit a one-page cover letter, outlining how you meet the role's essential criteria
- Submit your CV
- Applications must be submitted by 9am on Monday 17 June
Applications without a cover letter will not be considered
Successful applicants will be invited to first interviews from the week commencing 24 June.
Successful applicants from the first interview will be invited to a second interview on the week commencing 1 July.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
· Are you looking for role in fundraising that will give you exposure to the full range of fundraising activities?
· Would like to be part of ambitious, creative, and dynamic team?
· Would you like to raise funds for an award-winning charity which supports refugees and asylum seekers?
The Bike Project is looking for a new Fundraising Executive to join our team. This role supports all of our fundraising activity so will give the post holder exposure to all areas of fundraising from Major Doors to Corporate Partnerships, Events and Fundraising Appeals. Alongside this the role will manage the relationships and support given to our Community Fundraisers and our participants in London to Brighton and Ride 100 events.
We are looking for someone who is passionate about raising money to fund the work of The Bike Project. You will need to have strong interpersonal skills and the ability to manage multiple tasks/projects. The role holder will need to have experience working in customer service and be confident using digital platforms and apps to enhance working practices. Although desirable, fundraising experience is not essential as training will be provided.
Being a small charity, we work in an agile manner which allows for creative ideas to flourish and new ideas to be implemented quickly. We hold donation sessions weekly out of our London and Birmingham workshops, so there is opportunity to see the impact of your work first hand.
As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program.
We particularly encourage applications from disabled, and global majority candidates, and those who have personal experience of being a refugee or the asylum system.
Closing date: Thursday 20 June at 11:30pm. Interviews scheduled for Wendesday 26 of June.
To apply
Please apply via Charity Job website with a C.V and cover letter which highlights:
· Why you would like to raise funds for The Bike Project
· Highlight your skills, experience, and knowledge which you think would make you a good candidate, ensuring you cover the points of the person specification.
The client requests no contact from agencies or media sales.
Action for M.E. Is a leading ME/CFS charity with active involvement in a broad range of research activities. The post holder will accelerate ME research through managing the implementation of our ambitious research strategy alongside our CEO.
The client requests no contact from agencies or media sales.
We are looking for an experienced strategically minded, dynamic and proactive Initiatives Manager to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
In this pivotal role as Workforce Initiatives Manager you will be responsible for the successful development and delivery of initiatives to support us in fulfilling our overarching goal of growing the UK workforce in our specialties of Clinical Radiology and Clinical Oncology, ensuring that quality and impact are at the heart of our plans.
With a focus on the strategic development side of the team you will cultivate information into initiatives such as the development of curricula or standards but also ongoing initiatives which will serve to increase routes into the workforce for both existing and emerging groups of doctors and allied health professionals. Leading and motivating a high-performing and dedicated team to do so.
What you’ll do:
- Manage the development and implementation of new versions of the postgraduate curricula for our specialities.
- Establish and implement necessary quality assurance mechanisms and initiative.
- Oversee the provision of support for ancillary workforce development initiatives.
- Undertake market research to evaluate the viability of proposed new workforce initiatives, targeting those with the greatest reach and impact.
- Lead, motivate performance manage and develop a team.
What you’ll need:
- Experience of curriculum development or experience of innovation in training programmes or teaching.
- Experience of programme/project management.
- Experience in developing funding bids/building cogent business cases.
- Knowledge and understanding of UK healthcare workforce strategy, including postgraduate medical education.
- Excellent manager of people, capable of inspiring.
- Analytical thinker, able to evaluate key issues and exercise sound judgement.
- Ability to prioritise own work and work of team to deliver agreed outcomes.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Initiatives Manager role , instructions on how to apply and the RCR please have a read of the candidate pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
The role is offered on permanent, hybrid basis and is responsible for delivering the website strategy to support online presence, functionality and to grow digital performance. You will join the lively and passionate MarComms team, which is firmly integrated within our Fundraising Department, as the first point of contact for all website-related activity, advising teams and supporting campaign planning wherever website integration is required.
You will have experience in a similar role and hold in-depth knowledge and experience of current digital trends, tactics and strategy to be able to advise on digital approaches. You will have passion and enthusiasm for the work of London’s Air Ambulance Charity and hold strong communication skills with a flexible approach to work.
If you think this role is for you, apply today or contact us for more information.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Bike Project (TBP) is looking for a Marketing Executive to join the Fundraising & Marketing Team. This role will focus on delivering marketing activity to help drive fundraising donations, increase income through retail sales, and boost engagement with our audiences.
This is a key growth area for TBP, and the post holder will have the opportunity to gain hands-on experience in digital marketing across a range of channels, including social media, email, search, and advertising. We are always exploring new avenues for obtaining fundraising income, and this role will work closely with the Marketing Manager to execute marketing campaigns that achieve this goal. The Bike Project has an entrepreneurial culture stemming from our online and physical bike shop, which raises considerable income annually. This post will contribute to encouraging sales through targeted marketing activities. At a key development time in the Marketing function of our organization, it’s an exciting period where we are exploring new opportunities for driving fundraising, income, and engagement. The post holder will be encouraged to harness their creativity to generate new ideas and work collaboratively with the team to execute them.
Being a small charity, we work in an agile manner which allows for creative ideas to flourish and new ideas to be implemented quickly. We hold donation sessions weekly out of our London and Birmingham workshops, so there is opportunity to see the impact of your work first hand.
As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program.
We particularly encourage applications from disabled, and global majority candidates, and those who have personal experience of being a refugee or the asylum system.
To apply
Please apply via Charity Job website with a CV and cover letter which highlights:
• Why you would like this role at The Bike Project
• Highlight your skills, experience, and knowledge which you think would make you a good candidate, ensuring you cover the points of the person specification.
Closing date is Tuesday 18 June at 11:30pm.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will be expected to maintain all existing relationships with grantees, as well as manage funding calls, applications, legal and financial elements, and reporting. You will have a strong understanding of research, a can-do attitude, and the appetite to work in a small, dynamic organisation.
You will be educated to degree level or above in health sciences, life sciences or with equivalent relevant experience. With experience of developing, monitoring, reporting and delivering multiple projects simultaneously, you will also be able to communicate complex scientific concepts in a clear and accessible way and be able to plan, budget and monitor grant award expenditure and be comfortable taking decisions and responsibility.
If you have strong research experience (in a research environment in academia, the charitable sector, or similar), enjoy working in a small team and are proactive, organised, rigorous and like variety, then please do get in touch!
The client requests no contact from agencies or media sales.