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260

Supporter engagement project manager jobs in hammersmith, greater london

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Top job
Breast Cancer Now, London (Hybrid)
£54,000 - £56,000 per year
You’ll lead an established and growing team responsible for delivering exceptional supporter care.
Posted 1 day ago
Top job
Youth Endowment Fund, London (Hybrid)
£42,800 per year
We are looking for an experienced Evaluation Manager to join us for a period of 18 months to join our incredible Evidence team.
Posted 1 day ago
Top job
Prostate Cancer UK, Central London (Hybrid)
£28,000 - £30,450 per year
We’re looking for a Black Health Equity Engagement Officer to join our Black Health Equity and Engagement team.
Posted 1 day ago
Bipolar UK, Remote
£23,000 per year
Bipolar UK is seeking a Fundraising Supporter Engagement Assistant (Apprenticeship) to aid the Fundraising Team in donor stewardship
Posted today Apply Now
The Switch (formerly Tower Hamlets Education Business Partnership), London (Hybrid)
£30,000 per year
Are you a dynamic and organised Project Manager with experience of working with schools? Apply to plan and deliver our careers activities!
Posted 1 day ago
Sustrans, London (Hybrid)
£32,145 per annum (pro rata for part time hours)
This is an exciting opportunity to join Sustrans as part of our Active Journeys South and East team covering projects across London
Posted 1 week ago
Closing in 2 days
Pursuing Independent Paths, London (On-site)
£27,007 - £29,007 per year
Join a growing organisation to support adults with learning disabilities achieve their goals with great career prospects
Posted 1 day ago
Media Trust, Remote
£28,000 - £30,000 dependent on experience
Join us to support the smooth running of our CRM and help us turn our data into insight that strengthens our monitoring and evaluation
Posted 1 day ago Apply Now
Closing in 5 days
Single Homeless Project, Islington (On-site)
Starting at £35,871.35 and rising incrementally to £38,360.79 per annum
As Team Manager of this 13-bed male-only service, you will work closely with the Regional Services Manager to lead a small, committed team.
Posted 3 days ago
Closing tomorrow
Plan International UK, City Of London (Hybrid)
£46650 per annum
Posted 1 week ago
Page 1 of 18
London, Greater London (Hybrid) 6.7 miles
£54,000 - £56,000 per year
Full-time
Contract (12 Months)
Job description

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

You’ll lead an established and growing team responsible for delivering exceptional supporter care, accurate income processing and the high-quality fundraising compliance.  This is a hands-on leadership role where strategic thinking meets operational delivery.  You’ll manage people, processes, platforms and performance.

You’ll have ownership of our supporter care operations, from frontline response-handling to behind-the-scenes processes such as income processing and fundraising team fulfilment. To ensure responses are accurate and on brand, donations are handled securely and in line with fundraising regulations and our supporters get the best experience from all these areas, thanking and fulfilment. You’ll also leads on supporting the wider engagement team with fundraising compliance, ensuring organisational processes and policies are fit for purpose and that all our fundraising marketing and gift aid audit trail is compliant long with organisational wide adherence to PCI DSS.

About you

In this role, you’ll need:

· A strong experience in a customer service leadership role, ideally within a fundraising or supporter care environment

· An excellent knowledge in fundraising compliance and assurance as well as adhering to regulatory compliance for gift          aid and income processing including PCI DISS compliance

· Excellent communication skills, and you’re known for your empathy, ability to stay calm under pressure, and ability to           build strong relationships across teams

· To be a  strategic thinker who can balance operational detail with long-term supporter experience opportunities and              manging risks. You’ll have a hands-on approach to problem-solving and a passion for continuous improvement

· To thrive on leading the team to achieve results through leading by example, mentorship and advocating for their needs

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Monday 11th August 2025 at 9:00am

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Interview date

1st Interview stage: 18th and 19th August 2025

2nd interview stage: Monday 1st September 2025

Application resources
Posted by
Breast Cancer Now View profile Organisation type Advertising Agency Company size 51 - 100
Posted on: 28 July 2025
Closing date: 11 August 2025 at 09:00
Job ref: FCE/25/319455
Tags: Customer support, Direct / Supporters