Supporter experience manager jobs in angel, greater london
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact Mhairi (details on our jobs page).
What you’ll do
As Finance Executive, you’ll play a key role in keeping our day-to-day finance operations running smoothly; from processing transactions and performing reconciliations, to ensuring our partners are billed correctly and pay on time. You'll be a key point of contact for finance queries across the business, and your work will be essential to maintaining accurate records and enabling wider decision-making. You'll also play an important role in driving process improvements, and support the team by analysing data and producing insightful reports that inform decision making.
This is a varied role where you’ll get exposure to lots of different areas within the finance function of a SaaS company. It’s perfect if you’re keen to explore your interests and gain a solid grounding across multiple aspects of finance.
- Record, process and reconcile transactions for the company using platforms like Spendesk and Xero, and ensure transactions are accurately recorded and categorised.
- Manage our finance email inbox, responding to queries from schools, universities and employers.
- Manage our accounts receivable processes, keeping track of overdue invoices, chasing partners for payment and recording received payments.
- Support our sales teams with general finance related queries and keeping their partner records up to date on Salesforce (our CRM system).
- Improve, streamline and automate processes within the finance function.
- Get involved with projects such as:
- Setting up a simple way to keep track of the subscriptions we pay for, and make sure we’re getting good value from them.
- Finding solutions to increase the number of invoices paid on time.
- Creating useful reports and dashboards on Salesforce to aid decision making.
- Support the Finance Lead to:
- Prepare the payroll for our accountants (including commission calculations) and manage associated schemes (e.g. pension contributions).
- Manage our accounts payable processes, making and recording payments.
- Work on forecasting and variance analysis to support business planning.
- Check through our quarterly VAT return.
- Manage the banking for our much smaller Hong Kong and US companies.
- Support the Head of Finance (your line manager) to:
- Create the annual budget.
- Support on ad-hoc projects and data analysis requests.
Who we’re looking for
You’ve got some experience in a finance or operations role, or you can demonstrate that you’ve built the relevant skills in another setting and are ready to learn more.
- You’re organised and methodical, with strong attention to detail that helps keep things running smoothly and accurately.
- You enjoy solving problems and thinking critically about how things can be improved, streamlined or automated.
- You’re quick to learn new systems and tools, you might not have used platforms like Xero or Salesforce before, but you’re keen to get stuck in.
- You take ownership of your work, following through on tasks and making sure nothing falls through the cracks.
- You’re proactive and hands-on, excited to go beyond your core responsibilities to improve how we work and help make it a success.
- Being a proficient user of Microsoft Excel (formulas, pivot table, x-lookup) is a bonus.
- Having an educational background in Finance, Accounting or a Business related discipline is desirable, but not essential.
Working together
We’re a small but mighty team of 3 within Finance (this role included). You’ll be line managed by the Head of Finance and will be working very closely with our Finance Lead too. You’ll also have regular contact with most people across the Unifrog, especially our partner-facing teams and the People team. You’ll also be liaising with our external accountants who take lead with the financial accounting and payroll side of things.
Key benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
- Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
- Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
- Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
- Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
- £33,000 - £36,000 per year, depending on experience (Grade B).
- This position is advertised as Finance Executive, though internally it will be referred to as Finance Coordinator to better align with Unifrog job titles.
- Work remotely, or flexibly in our London or Edinburgh office.
- 28 days paid holiday per year (plus bank holidays).
- Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
- Start date: as soon as possible, though we will be flexible for the right candidates.
- If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
- We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00am (BST) on Monday 1st September 2025.
Stage 1: Application form (~1 hour)
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
- i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
- ii. Describe a time when you identified an opportunity to improve something in your team or organisation. What steps did you take, and what was the outcome? (250 words)
- iii. Our Finance team is looking to reduce the number of late payments from our partner schools. What kind of information would you want to understand the issue, and what steps might you suggest to help improve the situation? (250 words)
Stage 2: Phone interview (15 minutes)
- The next stage of the application process will be a short phone interview.
Stage 3: Video call interview and task (1 hour 20 mins)
- In-tray exercise (20 minutes)
- Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (60 mins).
Phone interviews will be held throughout the application window. Video call interviews will be held w/c 15th September 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You will be working with young adults (18-30 years old) from an asylum/refugee background. The young people you will be working with will have arrived as unaccompanied minors to the UK, will be seeking asylum or have refugee status, and will have been under 24 years old upon referral. We offer open ended psychotherapy, always working towards enabling people to move towards independence.
You will be working in a multicultural and multilingual therapeutic environment and embrace the opportunity to engage in multi-disciplinary work with our team of therapists, social workers, Art, Music, Sports, Yoga providers and education tutors. We offer open ended psychotherapy, always working towards enabling people to move towards independence.
Please read the Clinical Context and Model at Baobab document attached.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Our Client is a passionate charity on a mission to tackle food insecurity with compassion, innovation, and community power. In just a few short years, they have grown from a place-based initiative to a highly respected, volunteer-led charity supporting 33 food banks across north London and Hertfordshire and have delivered over £7 million worth of essential goods to people in crisis. Food Bank Aid's distinctive model, rooted in targeted procurement, relevant needs-based support, and a vast network of 400 active volunteers, has positioned them as a primary resource for grass roots charities in London.
With ambitious plans for growth, they are now seeking an Engagement and Development Officer to elevate their fundraising to the next level.
Permanent
North London
Flexible working opportunities available
£35,000
The Engagement and Development Officer will manage the website, social media, and email campaigns while supporting the wider team with creative design and fundraising communications. You'll oversee marketing workflows, analyse performance, and create engaging content in line with our brand and mission. The role also includes supporting the CEO and team with other fundraising activities, for example prospect research, low-level grant applications, partnership events and CRM management.
We're seeking a proactive and organised individual with proven experience in fundraising, marketing operations, or digital marketing. You'll be confident using tools like WordPress, MailChimp, Google Analytics, Hootsuite, and Canva, with strong communication skills and a can-do attitude. Previous experience in the charity sector in a similar role is essential.
We will be considering applications on a rolling basis so please apply as soon as possible. In person interviews will be held on the 29th August (flexibility can be offered if required).
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Hybrid working with regular travel to our London Bridge Office and to events (around the London and Midlands area)
What the job involves
We’re looking for a Black Health Equity Engagement Officer to join our Black Health Equity and Engagement team. The team plays a key role in supporting our community engagement work by building trust and strengthening relationships with Black community organisations and leaders across the UK. The aim is to raise awareness of prostate cancer risk within Black communities and help reduce the health inequalities experienced by Black men.
As a Black Health Equity Engagement Officer, you’ll be providing the logistical support to Prostate Cancer UK’s Black Men’s Advisory Group - who provide insights, support and guidance to the charity to help us address Black health equity. You’ll attend a wide range of community events and identify ways to spread awareness and build trusting relationships with groups, organisations and networks.
By building an understanding of the ways which health inequalities impact Black men affected by prostate cancer (and their families) you’ll establish effective and efficient working practices and gather data capturing the impact of this work.
You’ll get to meet a wide range of supporters and work with Black communities to ensure their lived experiences shape our work and help to increase our number of Black volunteers to increase awareness. You’ll also get to work with different teams across the charity and act as a source of knowledge for our work in tackling health inequalities.
What we want from you
We’re looking for candidates who understand health inequalities and is able to explain how they may impact Black men affected by prostate cancer. Knowledge of, or previous involvement in health awareness initiatives would be beneficial for this role, although we also value transferable skills gained from other sectors.
You’ll have experience in organising meetings or events that cater to a diverse range of participants, ensuring that various perspectives are heard and valued, especially within Black communities.
You’ll have a proven ability to build and maintain trusting relationships with a wide array of stakeholders. Furthermore, you’ll be a great communicator, especially when engaging with community stakeholders.
Please note that community events often take place on evenings or weekends – the successful candidate will need to work flexibly to attend roughly one weekend event a month and take time back mid-week. Community awareness events will take place in the Midlands and London.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Operations Administrator will work closely with the broader Operations team to provide centralised communication and administrative support, and effective coordination across all aspects of the work of the Operations team.
As this role is central to the work of the Operations team, the person will need to be proactive, organised, and able to juggle multiple tasks and deadlines. As well as being the key link between the Operations team and the Research and Communication teams, they will need to be able to work well with the wider organisation and provide excellent customer service to a variety of stakeholders globally. A key focus of the role will be to ensure data accuracy across a variety of platforms, drafting and coordinating centralised communications with Operators, and support reporting on the activities of the Operations team. The successful candidate will not only have strong administrative skills and experience but will also have strong experience within communications and/or research.
Key responsibilities:
Communications:
- Coordinate central communications for all Operators including production of newsletters, sharing Award Community updates and annual reminders.
- In conjunction with the relevant Senior Manager, plan and deliver the annual communications calendar for each Operator.
- Being the key link between the Operations and Communications teams.
Centralised administration:
- Alongside colleagues, provide administrative services to the Operations team responsible for the management of all Operators.
- Maintain and report on the Annual Operations Calendar.
- Coordinate Operations team meetings.
Data/reporting:
- Ensure data accuracy across various platforms, including but not limited to Salesforce, our website, and the Award Community (our online learning platform).
- Manage the structure and storage of records on the Shared Drive for the Operations Team.
- Produce and share regular reports with the Operations Team and the wider Foundation.
Licensing & quality:
- Fulfil the role of lead reviewer on licence reviews for all Operators.
- Support the Licensing team with coordination of licence reviews for all operators.
- Support the onboarding of new Operators including, but not limited to, issuing licence certificates.
- Support coordination of annual policy review.
- Support coordination of the Operator Annual Reporting process.
- Manage the coordination of the external activity provider processes and ensure the published list is accurate and up to date.
Operations/programme/growth:
- Support Operations Managers to process Award authorisations for IACs.
- Support the administration of Operator events including centralised coordination activities such as setting up virtual meetings, producing event calendars etc.
- Research new prospect Operating Partners.
- Support with the coordination of the three funds grants.
- Support the administration of training events including processing applications, updating dashboards and releasing certificates.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.

The client requests no contact from agencies or media sales.
The Commonwealth Foundation is committed to bringing Commonwealth civil society and its citizens into the centre of discussion and decision-making around critical issues that affect their lives. As Programme Officer, Knowledge, Learning and Communications, you will be working closely with the Manager in the Knowledge, Learning and Communications (KLC) team and you will engage with civil society issues throughout the Commonwealth. You should have relevant experience in developing innovative digital content including copy and visual media for a range of online channels. You will need to be able to produce and schedule quality content related to the Foundation’s programmes to build engagement with civil society audiences. This position is only open to applicants with an existing right to work in the United Kingdom.
The organisation
The Commonwealth Foundation is mandated by its Member States to advance the interests of Commonwealth civil society. The Foundation seeks to nurture the growth of vibrant and free societies: championing the active and constructive participation of people in all aspects of governance. Our key focus areas are climate justice, health justice and freedom of expression. Our cross-cutting themes are gender equality, small and vulnerable states and young people.
The Foundation’s current Strategic Plan, which details what we are doing, how and why, can be accessed via our website, along with our latest Annual Report where you can get a good idea of how we are currently working.
The programme
The mandate of the Knowledge, Learning and Communications (KLC) programme is to capture, distil and share knowledge and learning to strengthen Foundation’s impact and effectiveness. The programme brings together a range of functions critical to the Foundation’s identity, coherence and visibility including the facility to learn internally; management of information and infrastructure; leadership of the Foundation’s monitoring and evaluation work; and all aspects of our communications and outreach including reporting.
The role
The Programme Officer (PO) will support the effective delivery of the Foundation’s Knowledge, Learning and Communications (KLC) workplan. Working under the supervision of the KLC Programme Manager, you will be responsible for maintaining the Foundation’s websites; planning and creating content for our online channels that communicates meaningful results and tells the Foundation’s story in as engaging way as possible; event coordination, facilitation and promotion; support for media relations; support for annual reporting and results monitoring; and support to Foundation staff in the optimal use of communications tools and IT.
Key tasks and responsibilities
The postholder will undertake the following key tasks:
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Actively promote the values and aims of the Commonwealth
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Monitor and engage with sector news, trends and discussions
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Plan and create content for all social media channels, monitoring and reporting on social media reach and digital metrics
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Manage content for the Foundation’s websites and work with web developers to develop functionality and meet evolving needs
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Play a leading role in event coordination and promotion
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Work collaboratively with the other Foundation programmes, identifying opportunities to maximise synergies towards the Foundation’s vision and mission
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Guide staff in the effective use of information technology including platforms such as Zoom Webinars and databases like Airtable
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Generate writing and other media that captures ideas and best practice from one area of our work and communicates it effectively with a wider audience
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Coordinate and support data collection and monitoring results against our strategy
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Prepare copy and content for briefing notes, reports and presentations
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Guide and support staff in their communications
The individual
We seek an individual with demonstrated experience in communications gained within a comparable field, especially of social media and online marketing, along with experience of using website content management systems. The ideal candidate will also have experience using the Adobe Creative Cloud Suite and have a good understanding of Microsoft tools and webinar/virtual meeting platforms. They will have strong writing skills and experience in storytelling and reporting, along with an ability to work collaboratively with stakeholders. They should have an awareness of ensuring brand and style guidelines are reflected across communication activities and be comfortable acting as a first point of contact for media enquiries as well as liaising with colleagues and external suppliers.
What we Offer
Salary expectations: £32,076 - £35,605 per annum
The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work.
We offer generous holidays 30 days (plus 8 bank holidays and 4 privilege days).
Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme.
Foundation staff have access to our private health scheme, including dental cover.
We are based in Marlborough House, Pall Mall, central London. We are currently operating a flexible working policy which requires all staff to work from the office at least five days per fortnight including every Wednesday, and applicants must be able to affirm their capacity and willingness to work within this policy.
Our commitment
The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy.
If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know.
The process
Interested candidates should apply online via the Commonwealth Foundation website.
The application requires you to provide a comprehensive CV as well as a motivation letter that clearly addresses the criteria as outlined in the person specification and the competencies framework.
You must possess and declare the right to work in the UK at the time of application submission for your application to be considered. The Commonwealth Foundation does not sponsor work visas.
Closing date for applications:
9.00am BST Tuesday 26 August 2025
Interviews:
First-round interviews will be held online, in the week beginning 8 September 2025.
Second-round interviews will be held in person in the week beginning 15 September 2025 at Marlborough House, central London.
The client requests no contact from agencies or media sales.
Our Generalist Advice Supervisors provide excellent on-the-day generalist advice supervision across our services.
You could supervise advice already, or be an experienced adviser looking for their next move. This role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people along with them. You'll maintain a consistently high quality of advice and helping clients by providing support, guidance and feedback on a day-to-day basis by:
- actively supporting the quality of generalist advice and pathfinding (triage) by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, that research and campaigns issues are identified and outcomes are recorded
- actively supporting each team member to develop their skills and competences, by guiding, demonstrating, encouraging, suggesting, coaching, giving timely & constructive feedback and challenging appropriately
- adapting the level of support to individual competence and taking account of the whole team’s needs.
- managing the practicalities of advice sessions by overseeing and managing all practical issues relating to the session
PRINCIPAL TASKS AND RESPONSIBILITIES
Supervision
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Ensure that all advice given under your supervision conforms to Citizens Advice quality standards and with our systems and procedures.
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Supervise advice teams in our main office, at outreach locations and on remote services (e.g. Adviceline) to ensure smooth running of services and client journeys.
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Manage drop-in sessions at our main office and at external locations
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Identify general training and support needs in paid and voluntary staff under your supervision and feed back into the organisation’s learning and development plan.
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Provide timely feedback to paid and voluntary trainee advisers by observing client interviews and reviewing follow-up work
Quality assurance and training
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Working as part of our case review team, conduct case reviews to set rectification action for both paid and voluntary staff to ensure Citizens Advice quality standards are met.
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Keep up to date with legislation, case law, policies and procedures, and disseminate updates to paid and voluntary staff through our communications channels.
Research, campaigns and partnership building
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Take part in the organisation’s responses to local research and campaign issues by supporting paid and voluntary staff to collect case studies and statistical data.
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Contribute to developing partnerships with other organisations to support our advice work.
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of our service.
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Be alert to funding opportunities and contribute to funding bids and proposals.
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Demonstrate commitment to the aims and policies of the Citizens Advice service.
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Abide by the health and safety guidelines and share responsibility for own safety and that of colleagues.
PERSON SPECIFICATION
Essential
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Ability to commit to and work within, the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Kensington and Chelsea.
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If not currently a supervisor, a minimum of two years’ experience and demonstrable ability of delivering good quality generalist advice.
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Experience of delivering advice across different channels (telephone, in-person, etc.).
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Understanding of the complex needs of our clients, the ability to empathise, and to deliver advice in a way that meets the client's needs
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Ability to prioritise own work, meet deadlines and manage a variety of duties.
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Good interpersonal and communication skills, verbally and in writing.
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Proven ability to build relationships with clients, volunteers, staff and partners.
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Experience of working with, managing and developing volunteers.
Desirable
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Familiarity with Citizens Advice’s policies, procedures and systems.
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Experience of formally or informally supervising, mentoring and/or guiding colleagues.
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Experience in giving debt advice
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an experienced Community and Corporate Fundraiser to join our team at an exciting period of growth for our charity. Building on our existing relationships and developing new partnerships, you will help increase unrestricted income through community and corporate fundraising initiatives.
Elayos exists to bring compassion, support and advocacy to vulnerable and isolated birthing people in Birmingham. Our Perinatal Outreach Workers, come alongside, build relationships, listen and equip with the information needed to empower our clients to have a positive and informed pregnancy, birth and postnatal period.
Our staff and volunteers offer continuity of care as we assist with emotional, practical and physical needs. Elayos values the importance of trauma-informed approaches and seeks to offer this to both staff and clients. Where appropriate, we signpost and collaborate with other organisations to ensure that the greatest range of support is given.
Alongside emotional support, we provide: a baby bank stocking essential equipment and consumables, expert infant feeding support, a small hardship fund for essential items, vouchers to clients at Christmas and toy packs for vulnerable children.
The client requests no contact from agencies or media sales.
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy
We are recruiting an Operations Coordinator to join our team. This role will work closely with the Director to provide Executive Assistant support; work with the Head of Operations to provide HR and finance administration and coordination; and will provide general administrative support across the staff team. This is a new post to support our ever-growing work, and will be based in our Purley office.
Suitable candidates will:
- be passionate about supporting young people to make safer choices about drugs and alcohol
- have experience of providing EA support
- have experience and confidence of using financial data and of coordinating both finance and HR-related processes
- have excellent organisation and multi-tasking skills, with experience of coordinating a range of admin processes
- be a skilled and clear communicator, enjoying working closely with a number of people within the extended team
- enjoy working in a small and busy team
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Housing Caseworker
Salary: SCP scale 35, £44,711 pro rata
Hours of work: 21 Hours per week
Duration of contract: 3 year
Accountable to: Operational Manager
The post-holder will offer specialist legal advice services and provide representation for residents of the London boroughs facing eviction and homelessness. They will ensure that services are delivered to the highest standard, quality assured, delivered in accordance with funder requirements, and under Legal Aid funding for clients who are eligible for Legal Aid. The post-holder will work in partnership with advice agencies, IKWRO and provide outreach services where required.
IKWRO - Women’s Rights Organisation is a registered charity (number 1151507) which supports Middle Eastern women and girls living in the UK who are facing “honour” based violence, forced marriage, domestic violence or female genital mutilation.
As well as providing support to individual women and girls, we run training for professionals and campaigns for better laws and policies to protect women’s rights. We are recruiting a housing case worker/solicitor, who is able to model skills in safely engaging women based on mutual collaboration, trust and empowerment.
Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please.
Closing date: 31/08/2025
Interview: Week commencing of 01/09/2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Manager to join its Partnerships and Philanthropy Team (PPH). This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate pipelines, by working closely with fundraising colleagues as well as UNHCR internationally.
This role reports to the Head of Philanthropy and manages the Prospect Research Officer. The post holder will identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The post holder will work closely with senior stakeholders within PPH to help drive each area’s strategy and the overall team objectives.
The role manages UK for UNHCR’s due diligence process from renewing due diligence on existing pipelines, to completing new due diligence profiles utilising key due diligence tools and platforms, working with the PPH team, SMT and UNHCR’s global due diligence team.
Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and corporates. You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database. Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team.
We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Collaborate with the Head of Philanthropy and Senior Stakeholders within PPH, to build upon the overarching strategy for the prospect research function, to deliver a strong and sustainable prospect pipeline
- Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects and building pipelines.
- Lead meetings with senior stakeholders (CEO and Fundraising Heads) to discuss new prospects and the current HNWI portfolio and Corporate pipeline.
- Keep up to date on research and due diligence trends including identifying ways to improve risk research, due diligence and market insight.
- Work within UK4U’s due diligence policy and processes, maintaining a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards.
- Track and manage prospect research KPIS using power BI.
- Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors.
- Managing and coaching an officer level prospect research role, overseeing their work on key projects and developing their skills.
- Embed best practice use of the database within the team, developing tools to analyse and review our prospect pool and how prospects are moved through the pipeline.
- Implement new research techniques as they arise, striving to design a high quality and efficient prospect research methodology.
- Carry regular pipeline reviews to ensure pipelines remain dynamic and fit for purpose.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of providing strategically aligned research to help identify and prioritise prospects capable of offering significant financial and/or other support.
- Experience of profiling, network mapping, prospect qualification and other intelligence gathering activities.
- Experience of working with colleagues in Individual Giving as well as with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects.
- Experience managing, coaching, motivating and supporting more junior members of the team.
- Experience carrying out due diligence.
- Strong understanding of GDPR and working within GDPR policies.
- Experience of working with senior stakeholders (CEO and Trustees and fundraising board members) to identify key prospects within their networks and offering recommendations on next steps and areas of UNHCR’s work that may be of interest to prospects.
- Experience of working on fundraising databases.
Essential Skills/Knowledge
- Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g., Trustees).
- Ability to act proactively to identify new prospects.
- Knowledge of due diligence platforms and how to carry out due diligence effectively.
- Ability to lead meetings with senior stakeholders.
- Ability to juggle and prioritise multiple tasks and meet deadlines.
- Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
- Ability to learn quickly and adapt to new situations well.
- Demonstrable strong oral and written communication skills.
- Ability to be discreet with valuable and personal donor details that are often confidential.
- Ability to problem-solve effectively.
- Ability to take a tactful and ethical approach to fundraising tasks/projects.
- Demonstrable understanding of GDPR and other regulatory compliance issues.
- Ability to work proficiently with CRM databases (knowledge of Salesforce helpful).
- Ability to work proficiently in Microsoft Office Suite.
- Strong understanding of the UK philanthropic environment across UHNWs/ Major donors/ Trusts and Foundations and Corporates.
Desirable Skills/Experience (not compulsory)
· Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues.
· Line management experience.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
We are actively reviewing applications for this positions and interviews will be held on a rolling basis. To avoid disappointment, submit your application now.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Corporate Services
Reports to: Director of Finance & Corporate Services
Salary: £51,014
Contract: Permanent, full time (37.5 hours per week)
Location: Flexible, with substantial travel required
Join the Liberal Democrats as a Corporate Services Leader!
Are you an experienced professional with a passion for driving organisational excellence? The Liberal Democrats are looking for a dynamic and strategic professional to lead our core internal functions—Finance, HR, IT, and Office Management—ensuring they are efficient, compliant, and aligned with our wider mission.
About the Role
As Head of Corporate Services, you’ll play a key role in supporting the Party’s day-to-day operations and long-term strategy. You’ll lead a talented team and be responsible for fostering a high-performing, values-driven workplace culture. Reporting to the Director of Finance and Corporate Services, you’ll manage a diverse team and collaborate with stakeholders to drive growth and electoral success.
What You’ll Do
- Oversee financial management, including budgets and monthly reporting
- Lead and implement HR strategies covering policy, recruitment, L&D, and employee relations.
- Drive strategies for office management and hybrid working arrangements.
- Foster a supportive, engaged, and high-performing team culture.
- Manage payroll, health and safety, and key organisational projects.
What We’re Looking For
We’re seeking a confident and capable leader with:
- Strong financial expertise, including experience managing organisational budgets and financial reporting.
- Ability to provide HR leadership across a 60+ person organisation.
- Excellent communication and stakeholder skills, with the ability to lead cross-functional teams and work collaboratively.
- A solution-focused, strategic mindset—able to balance long-term vision with day-to-day delivery.
- Alignment with the aims and values of the Liberal Democrats.
Desirable Qualifications
- ACCA, CIMA, or MCIPD qualification (or equivalent experience).
- Experience working with volunteers and understanding their needs.
- You will be accredited to CIPD level 7 or qualified by experience.
- Sympathy with the aims and values of the Liberal Democrats.
Why Join Us?
This is a unique opportunity to shape the internal engine of a values-led political party at a crucial time for the country. If you’re ready to make a real difference and help build a better future, we’d love to hear from you.
Join us and help make our country better!
The client requests no contact from agencies or media sales.
Are you an experienced fundraiser, with a track-record of securing high-value strategic gifts, developing relationships, and a desire to end homelessness?
This post can be offered as Full Time (37.5 hours per week), or Part Time (30 hours per week over 4 days).
We are looking for a Senior Trust and Grants Fundraiser to join the St Mungo’s Trusts and Grants fundraising team, playing a key role in helping raise vital funds for services that support people experiencing and recovering from homelessness to rebuild their lives.
In the role of Senior Trust and Grants Fundraiser you will work closely with a team of four other trust fundraisers. You will play a key role in helping to meet our income target of circa £1.5m in 2025-26 and producing high quality written proposals and reports that reflect the impact of philanthropic support on the people we work with. Other key responsibilities will include:
- Identifying, building and nurturing relationships with prospective charitable trusts and foundations, as well as cultivating relationships with an existing portfolio of funders, securing high-value 5-6 figure gifts from trusts.
- Crafting compelling, tailored funding applications that are aligned with trust interests and giving potential, as well as St Mungo’s mission.
- Reporting on donation impact through written updates and service visits, and collaborating with internal teams.
- Providing line management and support to a Trust Fundraising Officer.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This will include Tuesdays and one other day per week of your choosing. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for an experienced trust fundraiser with excellent communication skills, who can build relationships with funders and with colleagues from across the organisation.
- Your strong writing skills will enable you to craft compelling, effective funding proposals and reports that convey the incredible impact that philanthropic support has on the people St Mungo’s supports.
- You will have a proactive approach and demonstrate your organisation and prioritisation skills, with the ability to think and work strategically, and enjoy working collaboratively as part of a team.
- Previous line management experience is not necessary, but you will ideally have experience of informally supporting and motivating others and willingness to develop line management skills.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement.
Closing date: 10am on 28 August 2025
Interview and assessments on: week commencing 8 September 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefit
Are you interested in working as part of a high performing legacy fundraising team, helping to generate income that supports people experiencing homelessness to rebuild their lives?
An exciting opportunity has arisen for an experienced Legacy and In Memory Officer to join the St Mungo’s Fundraising team to grow income supporting our aims to end rough sleeping for good. In this role you will be responsible for:
- Managing the steady stream of legacy case work, including pecuniary, specific, life interest, and residuary legacies.
- Working with lay executors, solicitors, co-beneficiaries and family members/friends to sensitively and efficiently administer legacy and in memory gifts.
- Overseeing the process for all legacy and in memory income - working closely with internal and external stakeholders to ensure income is processed accurately and efficiently. Keeping effective records, maintaining the legacy pipeline, and completing reports.
- Working with the Legacy Manager to deliver marketing campaigns to acquire and steward new supporters. Gathering stories to promote legacy and in memory giving internally and externally.
- Collaborating with other teams, ensuring seamless processing and documentation of gifts, marketing campaigns, appeals, and more.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We think this role will inspire someone keen to build on and develop their legacy administration skills, marketing skills and fundraising experience as part of a positive, dedicated and supportive team.
We are looking for candidates with demonstrable experience in a charity legacy or estate administration role who can balance the two sides to this role. The legal administration of legacy income requires excellent attention to detail, but the legacy marketing responsibilities also require project management and creative skills to manage activity that can build on St Mungo’s portfolio of legacy supporters.
- You will be proactive and empathetic with a flexible approach and be comfortable managing your own time and projects.
- You will be comfortable using IT software, databases and systems such as Raiser’s Edge NXT.
- Previous experience of Legacy marketing experience within a charity, and a certificate of Charity Legacy Administration are beneficial but not essential.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am 18 August 2025
Interview and assessments on: 27-28 August 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
We are looking for a confident and experienced self-starter to join the Strategy and Communications division as the Government and Parliamentary Relations Senior Officer.
Your role is essential to support and ensure:
- Our relationships generate national and local engagement that helps us to advocate about the issues and practice that can enable high quality careers support for young people across policy debate and the delivery.
- We raise awareness of our work to the extent that our government and parliamentary stakeholders can articulate what we do and why it matters nationally as well as locally in constituencies across the country.
- We initiate and hold strong relationships across Westminster, maintaining a robust management system to track and monitor engagement.
Your work will support the strategic communications and policy workstreams of CEC, ensuring the delivery of a coherent and effective political engagement strategy as part of wider joined-up external affairs approach for the organisation.
You’ll be expected to have a sound understanding of the political climate, a keen interest in current affairs and aptitude for identifying policy and political engagement opportunities for the organisation. You will work closely with CEC’s Policy & Impact Team to distil insight and evidence into government and parliamentary policy thinking and ideas.
To be successful, you will be able to demonstrate flexibility, proactivity and strong organizational skills in what is a fast-paced and exciting environment. The work you support on will be an essential part of a coherent and effective influencer engagement strategy as part of a wider joined-up external affairs approach for the organisation (which ensures the CEC’s mission and work is visible, understood and engaged on).
Essential criteria:
- Experience in a government relations, policy or public affairs environment (previous experience of working in Parliament and autonomously with parliamentarians or ministers is highly desirable).
- Operational experience of UK political structures, processes and trends.
- Proven experience of engaging through the policy process – (1) developing policy ideas and (2) responding to consultations, strategy development and call for evidence from parliamentary committees. To do this you are able deploy evidence and stakeholder insight expertly to positively engage government and parliamentary stakeholders with a clearly framed point of view.
- Proven ability to engage working level stakeholders and manage political, ministerial and departmental sensitivities.
To apply, please visit our website via the apply button, complete the application form and cover letter section and upload an anonymised version of your CV.
Please describe in your cover letter:
- How you meet the experience, skills and competency criteria detailed in the job profile.
- Why you would like to work for Careers and Enterprise Company.
Closing date: Midnight on Wednesday 20th August 2025.
Interviews will be conducted on a rolling basis.
Please be aware that this role may close earlier than the advertised deadline if we receive a high volume of applications.
At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work, and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.