Supporter experience manager jobs in angel, greater london

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Services in Haringey.

Sounds great, what will I be doing?

The role involves managing a dynamic caseload of clients with mental health conditions, providing tailored employment support in line with IPS (Individual Placement and Support) fidelity and contract targets. This includes assessing needs, creating and adjusting employment plans, and delivering practical assistance such as career advice, job search strategies, CV preparation, interview coaching, and workplace support. The postholder will actively engage with employers to create opportunities, promote inclusive practices, and build strong partnerships with community and clinical teams to address clients' holistic needs. Responsibilities also include maintaining accurate records on the NHS database (RIO), ensuring compliance with organisational policies, and participating in supervision, training, and service improvement activities to enhance outcomes for minority and disadvantaged communities.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience supporting individuals with mental health conditions in securing, returning to, or retaining mainstream employment. They should have a strong understanding of employment models such as IPS (Individual Placement and Support) and be committed to employment retention and IPS fidelity. Experience in health or social care settings is essential.
Excellent communication and interpersonal skills are required to engage clients and build effective relationships with stakeholders and partners. The candidate should be confident in presenting services, promoting client solutions, and managing time effectively in a results-driven environment.

A solid understanding of relevant policies, including Health & Safety, Data Protection, Equality & Diversity, and the Equality Act 2010, is essential. They must be open to feedback and professional development, and able to travel across the designated borough.

The candidate should be person-centred, empathetic, and committed to equality. Strong administrative and IT skills, including client assessments, action planning, and accurate record-keeping using Microsoft packages and databases, are also key to the role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Our client, an independent mission-driven charity, is seeking a Senior Operations and Governance Officer to provide essential support across corporate governance and organisational planning functions. This role is central to ensuring that leadership and strategic processes run efficiently, effectively, and in alignment with good governance practices.

This opportunity is ideal for someone who thrives on coordination, is highly organised, and has a solid understanding of Board support, minute-taking and cross-team collaboration.

Key responsibilities include:

• Coordinating the full cycle of Trustee and Committee meetings, including scheduling, agenda planning, and paper distribution
• Taking high-quality and accurate minutes and tracking actions to ensure follow-up
• Supporting governance and compliance processes, including maintaining the risk register and statutory records
• Contributing to the planning, monitoring, and reporting of strategic and project delivery across the organisation
• Supporting ad hoc projects and events, including staff conferences and trustee engagement activities
• Acting as a point of contact for trustee-related queries and supporting induction and development processes

 
We are looking for someone with:

• Significant experience supporting board and committee governance
• Proven ability to take and manage high-quality minutes and meeting outputs
• Experience working with stakeholders at all levels, including senior leadership and trustees
• Excellent organisation, attention to detail, and ability to manage multiple priorities
• Strong communication skills and confidence using Microsoft Office and CRM tools (such as Salesforce)
• A collaborative, adaptable approach and a commitment to inclusive working practices

This role offers the opportunity to join a committed and supportive team, helping to shape and support the delivery of the organisation’s mission.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

One-to-one delivery:

· Deliver a wide range of interventions, predominantly one to ones, embedding in a culturally informed and multi-agency approach to domestic abuse in the area.

· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.

· Adhere to relevant CIFA and other manuals and deliver programme sessions to ensure the integrity of delivery, which is overseen by the Advanced Practitioner and Team Leader.

-       Apply specialised materials to support your delivery to racialised and marginalised communities.

Be responsible and accountable for working with Advanced Practitioner, Domestic Abuse safety advice and line manager to ensure risk is reviewed on a weekly basis.
•
Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT or HMPPS’s requirements.
•
Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.
•
Encourage and facilitate learning with participants on 1.-2-1 or group setting, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.
•
Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
•
Be personally accountable for the completion of assessments, mid-way reports, and End of Intervention reports, and ensure they are to a high standard.
•
Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.
•
Ensure effective planning for the delivery of each intervention with a co-practitioner (if groupwork) in advance of the session.
•
Participate in and pass the necessary training to be able to deliver all interventions.
•
Assist or lead on the delivery of training courses.
•
Create and maintain an effective partnership working with statutory, private, and voluntary agencies to address the issue of domestic abuse.
•
Work with families and extended family members to tackle abuse within the home.
•
Where appropriate, apply pre-session motivational or Deniers sessions prior to attendance on the main course or groupwork intervention.
Integrating the Safety Support Service:
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Liaise and engage closely with the Domestic Abuse Safety Advisor to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.
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Prior to delivering of Domestic Abuse Interventions, liaise and share information with RISE Domestic Abuse Safety Officers to ensure an integrated and culturally sensitive approach is applied to risk management.
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Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.
Recording and administrative tasks:
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Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.
•
Maintain an accurate audit trail of all relevant communication with partner organisations involved.
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Complete specialist risk and vulnerability assessments, and reports as per templates provided.
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Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals, from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action, and getting people into work.

Our Young People and Families Hub (YP&F) delivers a wide range of integrated support services that are designed to help resolve complex difficulties experienced by young people and their families/carers. Our Hub works with those in trouble, providing early intervention to those who are in crisis, leaving care, missing from home, or with substance misuse or mental health problems - services support people no matter what their situation, and have demonstrated a high success rate.

Our Merton Risk and Resilience Service is an integrated service, focused on mitigating risk, and promoting resilience, in children and young people (C&YP). Our service aims to reduce the harm to children and young people (aged 18 and under), within the Child Exploitation (CE) and Missing service area, and C&YP (aged 24 and under), within the substance misuse service area.

Job Description

*Permanent, full-time - up to £29,000 per annum
*This role requires access to a car, and a full driving licence.

The role of Young Person's Practitioner (Risk and Resilience) is an excellent opportunity to make a direct and valued difference to the lives of children and young people (C&YP), who are at significant risk of experiencing child exploitation, substance misuse, or going missing from home.

Providing tailored support and guidance to children, young people, and families, this role will actively contribute to achieving high standards of care, quality, and positive outcomes - supporting service users to fulfil their potential, through consistent and meaningful participation.

Main Duties:

• Providing tailored one-to-one support, guidance, and interventions.
• Assessing the needs of children and young people, determining appropriate support plans and pathways, and informing risk reduction plans - supporting access to additional or specialist services where necessary.
• Ensuring that referrals, support, care, and risk management are of a high quality, with ease of transition.
• Developing sustainable joint service work with referring agencies, local authorities, children’s social care, and children and families services (CFS).
• Ensuring timely and appropriate data recording – including tracking, outcome monitoring, KPI monitoring, and assisting with the production of feedback reports.
• Providing consultation, information, training, and presentations, to a wide range of stakeholders, from varied settings (we can help to build your skills in training provision if required).

This role works in partnership with a wide range of partner agencies and commissioners, providing continuous opportunities to build your network and knowledge within the Children’s Social Care Sector.  We will also support you to build service-area specialisms, in the areas of Substance Misuse, Child Exploitation, Missing from Home, or Families work. We are highly invested in supporting the continuous professional development of our staff, and our staff are also encouraged to visit the extensive variety of national services that Catch22 can offer.

The team are dedicated to making a difference in the lives of children and young people, working through a relationship-based approach, that draws on the ethos and values of young people. Integrating a variety of work backgrounds, the team utilise a ‘Think Family’ approach – and all staff are trained in motivational interviewing, trauma informed practice, and brief solution-focused interventions – click here to find out more.

We are also interested in candidates who can demonstrate transferable experience in the following areas:

• Working with children and young people with a range of vulnerabilities.
• Building positive relationships with children and young people, and their families.
• Carrying out assessments, risk management, and care plans, and providing interventions.
• Please click here to view the full Job Description.

Qualifications

• 5 GCSE’s (grade C or above), or equivalent.
• Experience of working with children and young people, with complex needs or vulnerabilities.
• Preferable: Working knowledge of supporting children and young people in one or more of the following areas: substance misuse, child exploitation, missing from home.

Additional information

• Salary: Up to £29,000 per annum (depending on knowledge and experience)
• Hours of work: Full time, 37 hours per week*
• Contract: Permanent
• Location: Ciic Centre, Morden Library, London Road, Town Centre, Morden SM4 5DX
• We have 2 positions available. The Risk and Resilience YP Service requires a ratio of male Practitioners, to ensure that we are able to offer accessible support to young people, and where required or identified, young people have the choice of who they wish to be supported by. For these reasons, one of the positions is open to male applicants only.
• This role requires access to a car, and a full driving licence.
• Catch22 supports flexible working, and we are ambassadors of a positive work-life balance - any hours worked outside of regular contracted hours will be accrued as Toil, and wherever possible, these are taken at the member of staff's convenience.
• This is a community-based role, however we are open to discussing flexibility for remote working days where service delivery allows.

Benefits

• Discounted shopping opportunities, with over 1,400 retailers – through our Rewards Hub.
• Access to a 24/7 GP helpline – including online video consultations, and electronic private prescriptions.
• Employee Assistance Programme – a free, confidential service that offers expert advice, information, and counselling, for all staff and their dependents (24/7, 365 days a year).
• Access to a network of trained Mental Health First Aiders, across the organisation.
• Cycle to work scheme.
• 28 days annual leave (+ 8 public holidays) – increasing to 33 days after five years.
• Matching employer pension contributions of 4%.

Salary: £32,000-£36,000
Contract: Full Time
Location: London hybrid – 2 days per week
Closing date: 18^th August
Benefits: 30 days holiday per year, plus bank holidays, 5.5% employer pension contributions, flexible working

We have a great opportunity for a Trusts Officer working for a wonderful health charity. This role is an excellent opportunity for someone with Trusts fundraising experience to manage their own portfolio of funders, leading on all stages of the cultivation cycle from prospect identification to stewardship to retain existing supporters and generate new business.

Proactive and tenacious, you will enjoy building relationships with funders via phone and email, using this insight to craft compelling and high-quality funding proposals and update reports which match funder interests.

To be successful as the Trusts Officer, you will need:

• Experience in creating bespoke written proposals and impact reports, with a track record of building and managing a pipeline of funders
• Excellent written and verbal communication skills and attention to detail
• Robust IT skills with experience using a CRM database or equivalent to update and maintain accurate donor information.

If you would like to have an informal discussion, please call Emma and quote the reference 2680EI

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Alexandra Palace is partnering exclusively with Robertson Bell in their search for a permanent Finance Director. Alexandra Palace is one of London’s most iconic destinations. For over 150 years, it has stood as a beacon of creativity, community and culture—home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.

The Finance Director is a pivotal role within Alexandra Palace, one that combines strategic leadership with hands-on financial stewardship across a uniquely diverse and high-profile organisation.

The role:

• Partner with the CEO and Leadership Team to embed financial planning into every layer of organisational strategy, balancing the organisations objectives across conservation, commercial, community and climate resilience.
• Lead the financial strategy behind Alexandra Palace’s 10-year vision, aligning restoration, growth and innovation across both charitable and commercial activities.
• Act as the senior financial advisor to the Trust, Trading Company and Board Committees - providing clear, confident insight to guide performance, accountability and investment.
• Provide strategic, visible financial leadership that positions the Finance team as a proactive partner - driving innovation, sustainability and delivery across our charitable and commercial priorities.
• Build strong, trust-based relationships between Finance and other teams to enhance collaboration and accountability.
• Drive strategic financial planning, annual budgeting, and forecasting to present a clear, data-led view of organisational health. Ensure timely, transparent financial reporting, audit readiness, and compliance that strengthens trust and accountability with the Board, auditors, and stakeholders.
• Deliver cash flow, funding structures, and investment strategy to ensure long-term sustainability. Provide rigorous oversight of grant and fundraising compliance, unlocking the full value of both restricted and unrestricted income.
• Ensure full compliance with charity, company, trust and financial regulations, acting as Company Secretary for the Trading subsidiary and overseeing all statutory filings, governance obligations and legal responsibilities.
• Oversee VAT return processes and key administrative requirements, maintaining timely reporting and keeping the CEO and Board fully informed and assured.

The organisation:

Today, Alexandra Park and Palace Charitable Trust is the custodian of their extraordinary site. As a charity, they are committed to safeguarding its heritage while continually evolving their offer to meet the needs of today’s audiences and communities. More than 3 million people visit each year to enjoy a dynamic mix of live events, festivals, exhibitions, learning and engagement programmes and community initiatives. Their work is supported by a blended income model - combining commercial income, public funding and philanthropic support which allows them to reinvest in their buildings, our park, and their charitable mission.

Essential criteria:

• Qualified Chartered Accountant, with at least 10 years post qualification experience (ICAEW, ACCA, CIMA, ACA) 
• Extensive experience working in a financial leadership role within the Charity and Not for Profit sector
• Experience working with charity trading subsidiaries and dealing with entities singularly and as a group
• Experience of delivering Annual Reports and Accounts process end to end
• Experience implementing new financial systems and processes
• Strong leader with an authentic approach, able to build and empower a team
• Excellent communication skills with the ability to present financial reports at Board level, and support non-finance manager with understanding financial information

The position will be based at Alexandra Palace and requires regular office attendance. The closing date for applications is 24^th August with first stage interviews taking place on the week commencing 8^th September.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Starting Salary: Up to £35,000 depending on experience

Specific Hours: 40 hours per week shift work- including evenings, weekends, bank holidays and sleep-ins. 

(flexibility to work evenings and sleep-ins are for the Day position. Waking Night position requires staff to be awake for the entire night shift).

Sleep-ins: £50. Overtime / bank holidays paid time-and-a-half and alternative weekends off

Location: Croydon, CR2 - closest station is 1 stop after East Croydon | 10 minutes from Clapham Junction | 20 minutes from Waterloo.

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same!

About the role

As a Children’s Residential Worker, you will directly look after children and young people who have complex emotional and mental health needs due to trauma, loss and other adverse experiences.

You will be required to support children to regulate and understand their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old on admission to the Children’s Home).

You will have a key role in making sure our children are safe and happy. You will also be required to work collaboratively with key professionals to ensure that information is recorded and shared appropriately, as well as to enable children to receive the multi-agency support that they require.

If applying for the Day position, you will be required to do sleep-ins paid at £50 each.

If applying for the Waking Night position, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly supervision.

Applicants should have

• Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) as per Children’s Homes Regulations 2015 (England).
• Minimum of 2 years’ experience working and supporting children and Young People to achieve their full potential.
• Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
• An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to work shifts, including weekends and bank holidays, and if applicable, sleep-in’s.
• Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
• Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.

What you should expect from us

• Salary: Up to £35,000 depending on experience
• Sleep-ins: £50. Overtime / bank holidays paid time-and-a-half and alternate weekends off
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your Online application must include a supporting statement addressing the criteria stated in the Person Specification.

For the full Job Description and Person Specification please see our wwebsite. CV’s will not be accepted.

For more information or assistance during the application process, please visit our website.

Closing Date: August 18th 2025

First Stage Interview – Throughout August 2025

Shortlisted candidates will be invited to attend an interview at our Head Office

Second Stage Interview 

Successful candidates will then attend the second stage interview at one of St Christopher's residential homes.

Our Children and Young People are looking forward to hearing from you

We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Location: London (hybrid)
Hours: Full-time (35 hours per week)
Contract: 4 to 5 month FTC
Rate: £35,749.57 per annum
Start Date: Mid-September

About the Role
Prospectus is proud to be supporting a prestigious London-based university in their recruitment of an experienced and organised Internships Officer. The officer will play a key role in developing and managing the institution's flagship internship programme that connects students with meaningful work experiences across the corporate, public, and voluntary sectors.

Key Responsibilities

• Coordinating all aspects of the internship programme, including funding, marketing, application processes, and reporting.
• Building and maintaining relationships with internal and external stakeholders.
• Conducting due diligence on internship providers and ensuring quality assurance.
• Supporting employer engagement activities and careers events.
• Promoting opportunities through digital channels and social media.

What We’re Looking For

• Experienced in project management and service delivery in a complex environment.
• Skilled in stakeholder engagement, negotiation, and relationship building.
• Recent experience in the higher education sector.
• Organised, proactive, and able to manage competing priorities.
• A confident communicator with excellent written and verbal skills.
• IT-savvy, with proficiency in Microsoft Office and social media platforms.

This is a fantastic opportunity to collaborate with a forward-thinking careers team to connect students with transformative internship experiences.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Harrow Cove Service in Harrow.

Sounds great, what will I be doing?

In this role, the individual will support people experiencing mental health challenges by managing a caseload of clients who require early intervention or preventative support. They will deliver group activities and co-produced programmes, clearly communicating the service's aims and pathways to encourage active participation. The role involves empowering service users to engage with external professionals and community services, helping them work toward their goals. Working flexibly as part of a team, the individual will contribute to developing peer support networks and community-based activities, while also ensuring the safety, wellbeing, and confidentiality of all service users. Key responsibilities include maintaining accurate records, supporting service operations, ensuring timely referrals and reviews, and participating in regular supervision and development activities.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience supporting individuals with mental health and/or dual diagnosis issues, with a solid understanding of recovery approaches, safeguarding, and relevant legislation. They will be confident working independently and as part of a team, including supporting volunteers and peers, and will have strong communication skills for building partnerships with statutory and community services. The role requires experience in delivering group activities or events, managing risk, handling casework, and promoting the service externally. Strong organisational, IT, and written communication skills are essential, along with knowledge of local mental health services and recovery tools.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Job Title: Internal Communications Executive – Change Project
Location: Fully Remote- UK based

Contract: Part-time temporary contract until the end of 2025 with an immediate start
Day rate: PAYE: (£155.55 + 19.36 holiday pay) – (£174.42 pay +21.71 holiday pay)

The Role
We’re looking for an experienced Internal Communications Professional to support a major organisational change programme at a higher education institution. This role is central to ensuring their colleagues are informed, engaged, and confident throughout a period of transformation.

Key Responsibilities

· Develop and deliver clear, engaging internal communications that support change objectives.

· Work with stakeholders across faculties and departments to understand needs and create effective engagement plans.

· Produce high-quality content for a variety of channels, including intranet, newsletters, staff briefings, and events.

· Facilitate two-way dialogue by supporting feedback mechanisms, Q&A sessions, and leadership communications.

· Monitor communication impact through feedback and analytics, adjusting messages as needed.

· Ensure tone, style, and timing are appropriate for diverse audiences within the university community.

About You

· Proven experience in internal communications, with a strong track record in change communications.

· Experience in higher education or the public sector is advantageous.

· Exceptional writing skills.

· Strong stakeholder engagement skills, with the ability to influence and build relationships at all levels.

· Skilled in using multiple communication channels effectively.

· Confident working independently in a fast-paced change environment.

We're looking for a confident and creative Events Co-ordinator to join our team. In this role, you'll be part of a driven team that brings events to life, turning ideas into seamless, engaging experiences. From planning through to delivery, your eye for detail and passion for event management will ensure each event leaves a lasting impression.

Main Responsibilities

• Manage incoming event enquiries and respond in a timely, professional manner
• Log and update event details using internal systems
• Lead planning discussions and guide event hosts through every stage
• Prepare tailored proposals and communications budgets carefully
• Co-ordinate with internal teams and external suppliers for smooth delivery
• Oversee all logistics on event days, ensuring high standards throughout
• Support reporting, feedback collection, and continuous improvement
• Support facilitation and organising of community meetings, forums and networks
• Encourage attendance through multiple communication channels.
• Circulate follow-ups from events and general news (e.g. consultations)
• Follow up on actions from events

Skills, Competencies and Behaviours

• Communicates clearly and professionally.
• Writes and speaks with confidence.
• Manages time and tasks effectively.
• Stays organised under pressure.
• Focuses on customer needs.
• Delivers a high level of service.
• Pays close attention to detail.
• Solves problems quickly and calmly.
• Works well with others.
• Uses event software and office tools confidently.
• Handles budgets and costings carefully.
• Adapts easily to change.
• Maintains a positive and professional attitude.

Who are we?

Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.

Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. 

Support available to the successful candidate

You will be working within the Voluntary Action Harrow, Stronger Communities, and Third Sector Service Team, which holds a vast amount of knowledge, maintains monitoring templates, and has strong relationships with charities and community groups across Harrow. 

Voluntary Action Harrow Co-operative aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

This role description can be requested in large print. 

Application Process

• CV outlining related work experience, responsibilities and qualifications
• Cover letter covering why you want to work with us and the skills and knowledge in the job description.

If these documents are not received, we will not be able to progress with your application.

Evidence and Evaluation Officer

We are looking for an Evidence and Evaluation Officer to support the Evidence Team to generate and synthesise evidence on what works to support vulnerable children and young people.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Evidence and Evaluation Officer

Location: London/hybrid

Hours: Full-time, 35 hours/week

Salary: £46,125 including generous benefits

Contract: 12 month fixed-term contract

Closing Date: 25 August 2025, 23:59

Interviews: w/c 8 September 2025

The role

Evidence and Evaluation Officers are key to generating and synthesising evidence on what works and developing resources to support its translation to policy makers, commissioners and practitioners.

The primary focus of the role is contributing to the Strengthening Families, Supporting Children programme – a flagship initiative involving three large-scale comprehensive evaluations of distinct social work practice models. This is a rare opportunity to contribute to high-impact evaluations that will directly inform national policy. You will join the project team and will work closely with other Evidence and Evaluation Officers and will be supervised by a Senior Evaluation Officer. You will also support commissioned evaluations.

About you

The role requires a strong mix of research and broader professional skills, including communication skills, initiative, and the ability to engage with a wide range of audiences. You will also need a master's degree in social science, social policy, public health, health services, or another related field, or relevant experience equivalent to a master's qualification.

You will have experience of:

• Conducting implementation and process evaluations and delivering outputs to time and to high quality
• Conducting research in sensitive and complex settings, including children’s social care
• Collecting data from children, young people, and families who may be vulnerable
• Analysing quantitative data, including survey and administrative data
• Coding qualitative data using NVivo and familiarity with different qualitative analytical methods
• Writing clear, concise, and comprehensive research reports.

The organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.

Benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
• Employee Assistance Programme with 24/7 counselling, legal and information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.

Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

You may have experience in other areas such as evidence, evaluation, research, evidence and evaluation, impact and evaluation, or other roles, for example Evidence Officer, Evaluation Officer, Research Officer, Evidence and Evaluation Officer, Impact and Evaluation Officer, Researcher, Senior Researcher. #INDNFP

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

If you are a skilled fundraising administrator, who thrives on variety and challenge, this is an opportunity to join a small, flexible and growing charity with ambitious plans for the future. 

Please see the attached Job Description for further details of the role. 

To apply, please send us a concise CV (of no more than two pages) and cover letter.

Please be aware sifted candidates will be contacted and asked to provide a presentation, in a format of your choosing, outlining why you are the right person for the role.

All applications are through Charity Jobs site. 

The closing date is Monday 25th August 2025. 

Does your extensive experience of delivering  anti-racism, equity and inclusion (AREI) strategies within a complex organisational structure include having collaborated and co-produced solutions with a wide range of stakeholders? Then join Shelter as Head of Equity, Inclusion and Anti-Racism and you could soon be playing a pivotal role within our Equity, Inclusion and Culture Directorate.

About the role

This is a hands-on, practical role for someone who can hit the ground running. You’ll be leading the design and delivery of Anti-Racism, Equity and Inclusion (AREI) plans that turn vision into reality — working across directorates to embed change where it matters most.

You’ll work closely with Directors, HR, and a range of stakeholders to build and deliver programmes that support Shelter’s strategic aims. That means helping teams shift from intention to action — shaping and delivering interventions that have a real, measurable impact. From advising on best practice, facilitating workshops and training, to reporting on progress and helping the organisation stay accountable — this is a role with reach and purpose.

Role specifics

An excellent leader and project manager, your career to date will need to include extensive experience of mobilising teams to support the development of measurable initiatives to drive and embed cultural change and inclusion within an organisation. We’ll particularly be looking for a pragmatic and proactive approach, with a history of co-designing and delivering Equity and Inclusion (E&I) initiatives that resonated with an organisation’s core values and were pivotal for driving forward their ambitious goals. A flair for turning concepts into actionable plans is essential too, as are strong communication and presentation skills and the ability to influence and collaborate across all levels of an organisation. In short, you’re a strategic thinker with a values centred approach, E&I expertise and proven experience of leading and managing others. You are a confident leader and experienced project manager, with a solid track record of driving cultural and organisational change. You know what it takes to co-design and deliver initiatives that are grounded in an organisation’s values and relevant to its people.

You bring a practical, collaborative approach — and you’re not afraid to challenge, ask the right questions, and get things moving. You’ve led or supported measurable EDI or anti-racism work before, and you understand how to turn strategy into action. You will take a structured yet flexible planning approach, ensuring delivery stays focused while adapting to the realities of a fast-paced environment.

Crucially, you are someone who brings people with you. You can engage and influence at all levels, communicate clearly, and translate complex ideas into achievable plans. You are values-led, focused on impact, and ready to help push this agenda forward in a meaningful way.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Equity, Inclusion and Culture (EIC) Directorate was created in 2021 to look at the future with an equity lens across Shelter and Shelter Scotland as a core part of our strategic aims.  It combines critical enabling functions to achieve this: a defined anti-racism, equity and inclusion programme, effective internal communications and engagement, dedicated lived experience activity, innovative learning, and quality volunteering.   

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.