Supporter experience manager jobs in Blackrock, county dublin

Government & Parliamentary Lead

Permanent. Full Time. Hybrid Working (2 days per week in the office)

Location: London

Salary: £57,977 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the UK Influencing Lead, the Government & Parliamentary Lead supports the management of Christian Aid’s government influencing and UK specific public policy development and delivery in line with policy, advocacy and campaigns strategies that maximises impact. 

The post-holder will lead on the government and parliamentary aspects of the UK influencing strategy, and will ensure Christian Aid is engaged and develops and delivers excellent briefings on critical and current development issues in the UK.

The role will line manage the Parliamentary and Influencing Advisor, and matrix manage the Crisis Policy and Influencing Advisor.

Some of the main responsibilities of the Government & Parliamentary Lead includes:

• Cultivates and maintains influential relationships with influencers across Westminster, Whitehall, the Church, the private sector and the wider civil society sector, to maintain the organisation’s political and wider advocacy profile in the UK, to enable high-impact initiatives to maximise our impact. 
• Leads the development and delivery of UK public policy, in collaboration with relevant policy leads, to deliver high quality internal and external briefing papers and analysis.
• Collaborate with others and communicate political influencing strategies and tactics, to ensure that our influencing work has political traction to maximise impact.
• Collaborates with the Faith influencing and Civil Society Lead and Campaigns Lead to ensure our overarching engagement and campaigns strategies have political impact and influence change in the UK, as well as with wider audiences such as the INGO sector, the private sector and the Church ensuring alignment with organisational values and goals.
• Jointly with the Faith influencing and Civil Society Lead Civil Society Lead supervises and allocates work to Influencing and Engagement Advisor

About you

Who we are looking for:

Essential:

• Degree level qualification in a relevant field.
• Substantial experience of working in public affairs, policy and or advocacy.
• Substantial experience of working in an NGO, public policy, government or the private sector.
• Substantial experience of working with stakeholders including, government, or the private sector.
• Significant experience in effective lobbying of decision making, including at highest levels of government.
• Detailed understanding of UK’s foreign policies and impact on international spaces.
• Detailed understanding of the development sector and a strong working knowledge of the policy areas that Christian Aid has 
  prioritised.
• Understanding of civic space and faith networks, their policy positions and dynamic.
• Significant experience of high-quality political relationship management.
• Significant experience of public speaking.
• Highly developed skills in strategic planning, people management and project management.
• Detailed understanding of Westminster and Whitehall, and how to influence policy making and decision making in government 
  and parliament.
• Developed ability to understand, analyse and interpret complex policy and advocacy policies and strategies.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Examinations Coordinator – Temporary Contract
ASAP start – until July 2026 | £20.47 per hour | Hybrid (40% office / 60% home)
Location: London

Are you a highly organised, systems-savvy professional with experience in project delivery and operations? We’re supporting a professional membership organisation to recruit a temporary Examinations Coordinator to join their team. This is a hands-on role combining operational delivery, systems development, stakeholder management, and line management of a small team.

What you’ll do

• Coordinate the delivery of cyclical professional examinations, occurring several times per year.
• Provide line management and development support for two team members.
• Lead on system improvements and management, including booking systems, CRM platforms, and workflow tools.
• Support strategic delivery, budgeting, and planning for examinations.
• Manage candidates requiring adjustments and coordinate assessment boards.
• Undertake audits, investigations, and data analysis projects to improve team processes.
• Maintain strong relationships with internal and external stakeholders to ensure smooth operations.
• Occasionally travel within the UK, including possible overnight stays and weekend support.

About you

• Experience working with online systems and supporting system development (CRM, Zendesk or similar)
• Strong operational, project, and process improvement skills
• Excellent communication and stakeholder management skills
• Confident line manager of a small team
• Ability to work independently, manage competing priorities, and meet tight deadlines
• Attention to detail and a proactive, solutions-focused mindset

Desirable:

• Knowledge of assessments/exams or logistics of multi-centre events
• Previous line management experience

Contract Details

Start date: ASAP

Contract: Temporary until July 2026

Hours: Full-time

Pay: £20.47 per hour

Hybrid: 40% office / 60% home

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Salary: £27,000
Contract: Permanent (35 hours per week)
Location: Remote or London
Closing date: 5 January 2025
Benefits: Generous annual leave, pension scheme, flexible working, and wellbeing support

We have a great opportunity for a Events Fundraising Officer working for a leading UK charity dedicated to creating a society that works for autistic people. They transform lives by providing support, information, and practical advice to over 700,000 autistic adults and children, as well as their families and carers. 

This is an exciting opportunity for someone who is passionate about event fundraising and keen to manage and deliver both owned and third party events. You’ll play a key role in end to end event management including planning, marketing, recruiting participants and evaluation with the ultimae goal of delivering excellent supporter experiences that maximise income and impact.

To be successful as the Events Fundraising Officer you will need:
 

• Experience in planning and delivering fundraising events.
• Excellent organisational skills, with the ability to manage multiple projects and deadlines.
• Ability to build strong and constructive working relationships with a diverse range of colleagues, supporters and stakeholders

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2799EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Do you want to make a real difference in people’s lives? Do you want to work with like-minded professionals in a great team? 

The Welland Trust, set up for public benefit, is a charity seeking to relieve the needs of care experienced people primarily, but not exclusively through promoting their health, relieving unemployment and by developing their skills and capacity so that they are able to participate more fully in society. It provides housing and mentoring support for care experienced people and associated facilities, amenities, and services for them.

“Care experienced” means adults who have, at some stage, had foster care or residential care experience.

Job Purpose

Reporting to the Head of Finance, you will be accountable for the sale and purchase ledgers for the various legal entities across the group of charities and companies for which the finance department is responsible.

You will match and code invoices, prepare and run BACS payments, reconciling bank statements and working out VAT payments.  You will provide a professional and efficient service to the finance function, monitoring how much is owed at all times and providing accurate financial information to the Finance Director as needed.

Finance Responsibilities may include (but are not limited to):

· Checking, coding and posting invoices

· Making payments via online banking.

· Processing financial support requests to charity beneficiaries

· Processing monthly credit card statements.

· Processing staff expenses

· Setting up of new customer and supplier accounts, and maintaining existing account details

· Reconciliation of supplier statements

· Liaising with suppliers and being the first point of contact for all relevant enquiries

· Raising sales invoices as and when required.

· Chasing customers for outstanding invoices and working to resolve queries as and when they arise.

· Monthly bank reconciliations

· Updating crisis and grant analysis schedules.

Technical competencies required and demonstrable in your application:

· Sage knowledge would be advantageous for this role

· Bookkeeping

· Advanced excel skills and working knowledge of other Microsoft applications

· Experience working in a financial environment and able to demonstrate an understanding of accounting issues

· Ability to resolve and reconcile issues with limited supervision by identifying sources of errors, making retrospective corrections, and ensuring that appropriate changes are put in place to prevent reoccurrence

· A clear thinker with a calm manner who is able to provide logical and practical solutions when faced with various challenges.

· Excellent communication and organisational skills and be able to manage your workload independently.

· A positive team player with ‘glass half full’ approach

· Highly numerate with a high degree of accuracy

· Strong attention to detail

· Strong interpersonal skills, particularly in developing relationships with internal customers

· Prepared to take ownership of tasks and outputs.

In addition, you will:

 · Work in line with the Charity’s Vision and Values. 

· Work to deadlines and respond in a flexible way to changing demands.

· Maintain strict confidentiality in relation to the work undertaken.

· Actively engage and participate in team meetings, training courses, supervision sessions and appraisals punctually and well prepared, as appropriate and when required.

· To be aware of and adhere to policies and procedures which are appropriate to the position.

· Maintain a positive demeanour that supports a happy working environment and remain flexible and professional at all times.

· Treat other staff as one expects to be treated oneself.

· Be a good ambassador for the organisation in any external dealings.

· Undertake continuing professional Development (CPD) with support from your manager to further enhance your skill base.

· Undertake any other duties as directed by the Head of Finance

· To undertake such other duties as may from time to time be required to ensure the effective and efficient operation of the charity.

 

It is the nature of work of The Welland Trust that tasks and responsibilities may be unpredictable and varied.  All staff are therefore, expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.

Are you passionate about inclusive music making and supporting adults with learning disabilities to express themselves creatively? Do you enjoy bringing people together through rhythm, sound and shared experiences?

Stepping Stones Learning and Leisure is a small and welcoming Southwark charity that supports adults with learning disabilities to live connected, confident and fulfilling lives. We offer creative, social and practical sessions throughout the week. Music plays an important role in promoting positive wellbeing, and helps people build confidence, try new things, and feel part of a community.

We are looking for a friendly and engaging Music Facilitator to lead our weekly music sessions. You will encourage participants to explore a range of instruments, express themselves and enjoy the experience of making music together. Our groups include adults with a wide range of learning disabilities so sessions must be accessible, adaptable and delivered with flexibility and patience.

About the Role

As our Freelance Music Facilitator, you will plan and deliver inclusive sessions that may include:

• exploring different instruments
• rhythm and percussion activities
• creative music making
• group interaction and confidence building
• simple performance or sharing moments

You will also complete required paperwork including Individual Learning Plans, course outlines, schemes of work and track progress across each term.

What We Are Looking For

• Experience working with adults with learning disabilities
• Experience leading music sessions or creative workshops
• Confidence using a variety of instruments
• Ability to plan accessible, engaging activities for mixed ability groups
• Friendly communication skills and a patient, encouraging approach
• Reliable, organised, and able to manage the routine administrative tasks involved in lesson delivery

This is an exciting opportunity to join Adrian Ramsay’s small constituency team working from his local office in Diss. As MP for Waveney Valley, Adrian represents residents across a large area of north Suffolk and south Norfolk. As a caseworker your role will be to work directly on matters affecting both individuals and the wider community, advocating to authorities to resolve individuals’ problems and to address community concerns.

You will bring experience of working in casework or a similar capacity, a knowledge of Waveney Valley and a passion for making a difference for both individuals and the wider community.

Development Officer - Major Gifts
Location: Kingston upon Thames (Hybrid working - minimum 2-3 days on campus)
Salary: £39,407 per annum
Contract: Full-time, Permanent
Closing Date: Mon 26 Jan 2026
Interviews in person: 9 February 2026

Help to shape the future of philanthropy and alumni engagement at Kingston University.

Kingston University is an incredible place to work. For over 125 years, we've been shaping student futures through academic excellence and forward-thinking teaching. Our recent TEF Gold rating reflects our commitment to delivering outstanding education and research. Through our ambitious Town House Strategy, we're embedding a progressive new model of education and driving innovation through partnerships with businesses, communities, and organisations.

The Development, Alumni Relations and Engagement (DARE) team plays a vital role in delivering these ambitions. With a global alumni community of over 270,000, we foster meaningful relationships that drive philanthropic support, unlock partnerships, and enhance the University's reputation and reach.

About the role

We are now seeking a Development Officer - Major Gifts, you will be a key member of the DARE team, responsible for generating philanthropic income and supporting the pipeline for transformational gifts. This is a dynamic, relationship-driven role and we're looking for someone who thrives on creativity and can spot potential and transform it into meaningful opportunities.

Reporting to the Head of Major Gifts, you will:

* Manage a portfolio of mid-level donors, personally soliciting gifts at the four- and five-figure level.
* Support the cultivation of ultra-high-net-worth prospects for transformative gifts.
* Deliver against KPIs and income targets, contributing to our ambitious fundraising growth strategy.
* Assist with compelling proposals, donor engagement activities, and major gift events.
* Work collaboratively across the University to embed philanthropy and alumni engagement into Kingston's culture.

About You

An ambitious, curious and motivated fundraiser with:

* Demonstrable experience in development or fundraising, ideally in higher education or charity.
* Excellent communication skills.
* A proven track record of securing and stewarding donations.
* Strong influencing and relationship-building skills, with confidence engaging donors.
* Excellent organisational and project management abilities.
* A collaborative approach and enthusiasm for Kingston's mission.
* Passion for the impact they can have through fundraising in the higher education sector

What We Offer

* A dynamic, ambitious team environment
* Hybrid working with a strong sense of campus community
* Opportunities to make a real impact on student success and the University's future

Benefits include:

* Generous holiday entitlement of 35 days (from entry at all levels), in addition to bank holidays
* Three 'meeting free' weeks each year to create space for reflection and time to plan for the period ahead
* Flexible working - we can consider and accommodate various work patterns
* Family-friendly policies that support the needs of our employees
* Exceptional professional development opportunities

Key Details

- Location: Kingston upon Thames (Hybrid working, 2-3 days/week on campus)
- Closing Date: Mon 26 Jan 2026
- Interview Date: Monday 9 Feb 2026

How to apply?

The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Philippa at Charity People for further details about next steps.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Director of Transformation (DDaT)

A leading national charity is seeking an Interim Director of Transformation (DDaT) to guide the organisation through a crucial 18 month period of modernisation. This is a senior mandate suited to someone with broad technology leadership experience in fundraising charities of around 100–250 employees, and the capability to drive major transformation programmes to completion, including a significant CRM migration and the development of a modern data platform.

In this role, you’ll take responsibility for ensuring the charity’s technology architecture is coherent, scalable and secure, overseeing key platforms such as Salesforce, Microsoft 365/Azure, and the charity’s evolving data lakehouse. You’ll bring structure to delivery and operations, managing internal teams and external partners, strengthening SLAs, and championing agile ways of working to ensure the organisation receives a high-quality, modern, and responsive technology service.

You’ll also lead the organisation through a substantial period of change, working closely with fundraising, digital, and operational teams to ensure technology aligns with strategic goals, particularly the ambition to scale income and deepen supporter engagement. Strong stakeholder management will be essential, as you will advise senior leaders and the Board on technology, risk, cybersecurity, and organisational readiness, while helping staff navigate a major shift in the charity’s digital and data capability.

Key skills & experience

• Senior, broad technology leadership within fundraising charities or similarly complex NFP environments (approx. 100–250 staff).
• Strong transformation experience across digital, CRM, data platforms, governance, and cloud architecture.
• Proven track record steering major CRM programmes (ideally Salesforce) and evolving modern Microsoft 365/Azure environments.
• Excellent stakeholder and change management capability, with the ability to influence at executive and Board level.

Salary: £100,000 – £120,000

Contract: Interim (18 months + potential to go perm)

Location: London (flexible hybrid working)

About The Role

Whilst this is a home-based role, you will be required to live in and travel across London. 

We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.  The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within London (from prospecting through to pitch development and delivery).

Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.

Location: This is a homeworking role. You will be required to regularly travel across London to meet supporters on a weekly basis and occasionally attend internal meetings at locations across the country, including our flagship offices (London, Birmingham, Warrington, and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK. 

Key Responsibilities:

- Demonstrable experience in relationship and community fundraising, or the ability to show transferable skills from a similar role.
- Strong understanding of budgeting, forecasting, and financial management.
- Proven experience in identifying, developing, and securing new business opportunities.
- Experience delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and insights to inform decisions and improve performance.
- Proven track record of achieving both financial and non-financial targets.
- Ability to work remotely and independently, with flexibility to travel across a wide geographic area

What you’ll focus on:

- Communicating with confidence, warmth, and clarity with a wide range of stakeholders.
- Using digital tools to manage projects, track progress, and share impact.
- Collaborating with colleagues across teams, balancing multiple priorities and deadlines with ease.
- Using evidence and feedback to shape effective decisions.
- Staying organised and detail-focused, ensuring every project runs smoothly and delivers great results.

About Alzheimer's Society - who are we and what’s our mission?

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

I’m delighted to be supporting a leading UK cultural arts charity to recruit a Youth Marketing Lead, for 12 a month contract. This is an exciting opportunity to lead meaningful work that connects the next generation with culture.

This role will provide leadership and continuity for the organisation’s youth-focused marketing activity, while also adding capacity during the development and implementation of a new CRM. Working closely with the Head of Youth Marketing, you will help shape and deliver an inclusive, research-led marketing strategy designed to engage a diverse range of young people and educators with museums across the UK.

Acting as deputy to the Head of Marketing, you will provide senior oversight and coordination across youth marketing activity, with particular responsibility for the growth and evolution of two successful membership products. This includes leading multi-channel acquisition and retention campaigns, developing partnerships with higher and further education providers, and ensuring all activity is inclusive and accessible.

You will also play a key role in CRM transformation, support new initiatives such as bulk purchasing and gifting, and line manage and mentor team members to maximise impact and income generation.

About you:

• Substantial experience in delivering marketing campaigns aimed at young people.
• Experience of working with fundraisers (major gift, or corporate)
• Excellent knowledge of marketing discipline and techniques, across a range of channels, including use digital technology
• Experience developing, and working with CRM systems

• Experience of building initiatives from the ground up and in partnership with other organisations
• Experience of managing stakeholders with a range of priorities and in the steering the decision-making process

For more information, please apply! The firm closing date for applications is 9am Friday 9^th January, but I’d recommend applying sooner, so we can have a detailed conversation about the brief.

• Salary: £54,600
• Contract length: 12 month FTC, full-time hours.
• Location: King's Cross, London. Hybrid 2 days a week in the office.

Inspire the nation’s love of art.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

 Harris Hill is delighted to be working with a dynamic, values-led arts and culture charity to recruit a Head of Venue Operations.

Permanent | 32 hours per week (4 days) | London (multi-site)
Salary: Circa £45,000, with flexibility for exceptional candidates

This organisation is known for transforming spaces into vibrant, community-focused cultural venues, supporting artists, experimental programming and inclusive night-time culture across London. The Head of Venue Operations will play a critical role in ensuring these venues operate safely, sustainably and to a consistently high standard.

The role

Reporting to the senior leadership team, the Head of Venue Operations will have strategic and hands-on responsibility for the organisation’s public-facing venues, including cafés, bars, event spaces and late-night cultural sites. Managing a team of Venue Managers, you will oversee day-to-day operations, compliance, staff leadership, financial performance and guest experience across multiple locations.

A key early priority will be leading the operational launch of a new venue, acting as interim Venue Manager during its establishment phase before transitioning to a permanent management structure.

This is a senior operational role requiring both strong systems thinking and an ability to lead from the front in busy, public environments.

Key responsibilities include:

• Leading and line-managing Venue Managers and operational teams across multiple sites
• Embedding consistent operational systems, policies and procedures
• Overseeing licensing, health & safety, safeguarding and late-night compliance
• Ensuring excellent customer experience and inclusive, welcoming venues
• Managing budgets, staffing costs, stock control and financial reporting
• Supporting live events, performances, nightlife and community programming
• Playing a central role in opening and launching new venues
• Championing staff wellbeing, development and inclusive working practices

About you

You will bring significant experience managing complex venues, bars, cultural spaces or late-night operations, with a strong understanding of licensing and compliance. You will be a confident people manager, comfortable leading multi-site or large teams, and able to balance commercial awareness with community and artistic values.

Experience within the arts, charity or community sectors is highly desirable, as is a genuine commitment to accessibility, inclusion and grassroots culture.

For more information, please send your CV to

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

The internships positions are for a 6-Month basis starting between either January - July or July - December.

This is a unique opportunity to contribute and gain insight into L&W’s high-impact research, policy, and campaigning activity across all areas of our Strategic Plan. You will be responsible for participating in our programme of research, as well as proactively supporting other colleagues across the organisation. 

Duties and Responsibilities

Your principal duties and responsibilities will be to contribute to L&W’s research programme across a range of high-profile and time-critical projects for government, trusts and foundations and other funders. Suitable candidates should demonstrate a commitment to equality and diversity throughout the conduct of their duties.

Assist the L&W research team with qualitative and quantitative data collection and analysis. This may involve review and analysis of national and local data sources, recruitment for qualitative research, conducting depth interviews and focus groups with service users, staff and other stakeholders, and managing and analysing data.

• Carry out literature and evidence reviews, including identifying relevant research evidence, appraising the quality of evidence and writing up key findings.
• Support income generation, in collaboration with other Learning and Work staff, including contributing to the preparation of research proposals.
• Work as part of research project teams and actively participate in project meetings.
• Assist in other tasks to support the work of the research team as required. This will involve some research administration.
• Proof-reading reports, events programmes and marketing material for clarity and accuracy to ensure they meet our high quality standards.
• Demonstrate a commitment to equality of opportunity.

About You

Essential

• Degree in a relevant subject (e.g. social sciences, economics, research methods, etc) or equivalent qualifications or experience in a research capacity.
• Experience of writing for external publication e.g. websites, reports, newsletters.
• Experience of undertaking qualitative and/or quantitative data collection and analysis
• Accuracy and attention to detail, and ability to show initiative and work independently.
• Excellent understanding of Microsoft Office suite (in particular, Word, Excel and PowerPoint)
• Ability to work to deadline and manage multiple, competing priorities.
• Experience of working with vulnerable groups
• A commitment to the values of Learning and Work Institute

Desirable

• Understanding of a range of research and evaluation methodologies and methods.
• Understanding and interest in a subject area of relevance to L&W: adult learning, skills and employment policy and/or practice.
• Experience of working with vulnerable groups

Benefits

-Salary of £25,878 Leicester or £28,475 London pro rata per annum (Living Wage)

- 27 days' holiday, of which 3 are shutdown days in addition to public holidays. This will be prorated based on length of contract.

- Generous company pension scheme with 8% employer contribution

- Group Life Assurance 3*salary

- Hybrid working (with 40%-60% of your time in the office)

- Flexible working practices

- Employee Development Scheme

- Retailer Discounts

- Enhanced occupational maternity, adoption, paternity and shared parental pay

- Enhanced occupational sick pay

- Eye care scheme and flu jab reimbursement benefit

- Employee Assistance & Wellbeing Programme

- Gold award in Investors in People

As our Union Operations & Admin Co-ordinator, you’ll be the friendly face and steady heartbeat of JMSU. From welcoming students at reception to helping them find the support they need, you’ll make every interaction feel positive, accessible, and engaging.

Behind the scenes, you’ll keep our operations running smoothly - supporting day-to-day processes, ensuring our spaces remain welcoming, accessible and safe and, guiding our brilliant team of part-time student staff. With a focus on excellence, you’ll recruit, develop, and support them, empowering our students to grow in confidence, build new skills, and deliver exceptional service across JMSU in a positive, inclusive environment.

You’ll bring strong administrative experience, excellenaddt organisation, and a keen eye for compliance. If you’re proactive, people-focused, and energised by the buzz of a student-led environment, this is your opportunity to make a real impact at the heart of JMSU.

To find out more about this role, working for JMSU and to apply, please visit the 'work for us' section of our website.

Interviews will be held on either 28th or 29th January 2025

About JMSU

It’s our job is to make sure students get the most out of their University experience.  We put our students at the heart of everything we do – whether it’s empowering the student voice, planning events, helping to develop campaigns, providing them with opportunities to make friends and learn something new, and everything in between.

I IIf you’re on the lookout for a role in a friendly, hard-working environment which offers bucketloads of autonomy, support and fun, we want to hear from you. 

Taking Action on Inclusion  

At JMSU, we are dedicated to building a diverse and inclusive workplace. We're proud to be a welcoming, friendly and inclusive team and want all our people to feel safe and confident to be themselves and feel they belong.  

We are also not scared to admit this is a work in progress! We know the importance that students see themselves reflected by our staff team and we welcome applications from all backgrounds.  We particularly encourage applications from Ethnically Diverse candidates who are under-represented within our core staff team and operate a Guaranteed Interview where the minimum essential criteria are met.

You can read more about this and our commitment to Equality Diversity and Inclusion on the 'work for us' section of our website.

Don’t meet every single requirement? 

If you are excited about this but there are criteria you don’t match exactly, please don’t be put off applying. It may not be a deal breaker - just make sure you get across why you think you're right for it and how the gaps may be approached. Even if not right for this role, you might be perfect for another.

We have some great staff benefits 

• Location, Location, Location: We’re right in the centre of Liverpool and surrounded by everything the City has to offer
• Commuting made easy: Our main office is a few minutes walk from both Lime Street and Liverpool Central train stations
• Office goals: Our modern, open-plan office offers good space, staff chat and city views

• Hybrid Working: Enjoy the best of both worlds - mix up your working week between the office and your home space
• Annual leave aplenty: Make the most of 32 days of annual leave (plus public holidays) and enjoy regular time off
• ‘Tis the season to be off work: We’re closed for Winter break, so you can take a rest or enjoy some seasonal activities
• Flexibility: We offer a range of flexible working options for when life gets in the way of working 9-5, Monday to Friday, and are happy to consider any specific needs
• Every day is a school day: There’s plenty of learning and development opportunities to explore and help you grow, and we have access to all LJMU staff development
• Carer perks: We offer enhanced parental leave and pay options, including grandparents leave, shared parental leave, adoption leave, maternity and paternity leave, paid emergency time off for carers and paid Carer’s Leave
• Paid Volunteer Leave: Support your cause with 3 days of paid leave for volunteering
• Get active for less: All staff can make the most of reduced LJMU gym membership, which includes classes too
• Discounts aren’t just for students: Save extra pennies with access to student discount schemes including Student Beans, Unidaysand others
• Wellbeing covered: We offer an Employee Assistance Programme, a Voluntary Healthcare Scheme, Individual wellbeing plans and a day one sick pay scheme to help take the extra stress out your life
• Nest Pension Scheme: We will contribute 6%
• Cycle to Work Scheme; good for sustainability, your pocket and your healthy lifestyle goals!

READY TO HELP BUILD SOMETHING THAT MAKES A DIFFERENCE?

LOOKING FOR AN OPPORTUNITY TO LEARN AND GROW WITH A START-UP?

WE’RE RECRUITING AN ASSISTANT TO THE FOUNDER…

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access the support they need.

We are looking for an assistant to work closely with founder Mark Johnson. This is a hands-on role which could be for someone early in their career who wants a chance to learn, take on real responsibility, and be part of building something meaningful. It will suit someone who is organised, curious, and keen to develop.

This is a varied role in a start-up environment. Things are still being built, processes are developing, and we need someone who brings order, accuracy, and a calm, positive attitude.

We’re looking for someone who:

• Has strong academic ability and can pick things up quickly
• Is organised, meticulous, and takes pride in keeping things in order
• Is interested in social justice and wants to understand our sector
• Has an open, willing attitude to learn and develop
• Can use digital and AI tools to simplify tasks
• Communicates clearly and can write simple, accurate notes and emails
• Is based in the South of England and willing to travel

This role may not be the right fit if:

• You prefer large, structured organisations with established systems
• You are mainly looking for visibility, status, or a defined career track
• You are not comfortable with varied tasks or learning as you go

WHAT YOU’LL DO

• Communication support: Draft emails, prepare short notes, and help keep Mark up to date with actions and priorities
• Organisation: Keep diaries, documents, and information in meticulous order
• Meeting support: Join conversations, take clear notes, track actions, and ensure follow-up happens
• Research: Collect short summaries, stats, and key information about our sector (addiction, mental health, homelessness, poverty, justice)
• Fundraising and bids: Assist with drafting, formatting, and preparing proposals and applications
• Documentation: Prepare simple business cases, summaries, or briefing papers
• Operations: Support basic bookkeeping tasks, receipts, and expense organisation
• Learning and development: Take on a variety of new tasks as skills grow

EQUALITY & DIVERSITY.

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.