Supporter experience manager jobs in blackrock, county dublin
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Liverpool Zoe’s Place provides respite, therapeutic and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families. Our hospice has been supporting the communities of Liverpool and the North West for more than 30 years and we are currently in an exciting season of growth and development. With a new Board of Trustees and a new building on the way, it is a really exciting time to join our team.
This is an exciting opportunity to join our friendly team of professionals - providing administration and database support to our fundraising and clinical teams. If you have strong administration skills, a working knowledge of databases, and a positive, friendly attitude then we would love to hear from you. You would be joining our team in a really exciting season, as we work towards a new, state-of-the-art hospice in West Derby.
The client requests no contact from agencies or media sales.
Nelson’s Journey, Norfolk’s leading child bereavement charity, is seeking an inspiring and focussed individual to join its fundraising and marketing team, responsible for raising funds required for the support of bereaved children and young people.
The successful candidate will work as part of a team developing and delivering fundraising and marketing projects, campaigns, and tasks to achieve income targets; and within the team will lead on supporting and growing individual and community based fundraising initiatives.
Duties include:
- Building relationships with local community groups, schools, and individuals to encourage fundraising
- Communicating with and supporting individual fundraisers and donors
- Representing the charity at events, giving talks, attending cheque presentations and strengthening engagement
- Delivering fundraising campaigns and activities for individuals and community groups, such as ‘Purple Picnics’, regular giving
- Managing online fundraising platforms such as JustGiving and maintaining accurate records on the charity’s CRM (Beacon)
- Ensuring promotional opportunities for individual and community fundraising initiatives, including through the charity’s social media content, website, emails, and digital platforms
Full-time and part-time applications are welcomed.
The post-holder will work as part of a team to drive an increase in fundraising income so that the charity can continue to set ambitious spending plans and look to its future growth. The post-holder will contribute to the overall objectives and workplans of the team.
This post is advertised at a salary range, with demonstration of higher income generating skills and/or experiences qualifying for the higher end of the range.
A willingness to work flexible hours and occasional weekends is required. Access to a vehicle is essential, for which the appropriate mileage rate will be paid. The post is subject to a Disclosure and Barring Service (DBS) check. The successful candidate must be committed to the safeguarding of children and young people. Right to Work in the UK will need to be established. We are an equal opportunities employer.
Nelson’s Journey offers generous annual leave entitlement of 26 days, in addition to bank holidays and public holidays (pro-rata for part-time).
The post is based in Little Plumstead, near Norwich.
For an application pack and further information including our Privacy Notice please visit our website.
Closing date for completed application forms: Tuesday 19 August, 23:59
Interview date: Thursday 28 August
We reserve the right to close a vacancy early if we receive sufficient applications for posts.
Help us to bring back smiles to Norfolk’s bereaved children and young people, and download an application pack from our website for our application form.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hillside is looking for a part time Caseworker to join the Mental Health Recovery Team which supports Islington residents with:
- Person-centred, coproduced and trauma informed recovery-focused interventions.
- Promotes independence and self-management for members
- Delivers a wraparound service in partnership with local authority, statutory agencies and community partners.
- Ensures members ‘involvement in active volunteering and coproduced activities, service planning and reviews
Main responsibilities:
- Motivate, lead and encourage member participation at all levels of responsibility, working alongside members to complete tasks.
- To work as a member of Hillside Team to deliver outcomes for the Recovery Programme
- To keep systems and database up to date with members ‘information
- To provide information and support at a time of crisis to service users.
- To manage a caseload of complex adult client cases, providing client centred, practical and emotional support.
- To conduct risk assessments and deal with safeguarding concerns promptly and in line with Safeguarding protocols and procedures.
- To offer information and support to members regarding their mental health, and signposting to appropriate organisation for issues concerning housing, benefits and any legal matters
Skills, Knowledge and Abilities
- At least one year of experience in direct one-to-one support work with adults with mental health diagnosis or other vulnerable people including providing emotional and practical support
- An experienced caseworker who can provide tailored support for a diverse range of people and has excellent assessment, motivational and empowerment skills
- Experience of working cooperatively and effectively in a team
- PC literate (Word, Excel, PowerPoint, Outlook)
- High level of cultural competency and awarenss of cultural differences and the ability to work in diverse settings and with people with diverse needs.
- Knowledge and skills to operate within a trauma-informed approach.
- Ability to provide non-judgemental, non-directive, person-centred and confidential support to members in crisis
- A clear understanding of safeguarding policies and procedures
- Ability to break down objectives/tasks to manageable components and maximise the potential for member participation
- Understanding of and commitment to the principles of social inclusion
- Understand and be able to implement the Equality Act and GDPR
- Deal with difficult and/or challenging situations as they arise to ensure members’ safety.
Desirable
- Knowledge/experience of employment and benefit issues facing people
with mental health problems
Other tasks
1. Act as designated key worker with responsibility for goal planning to a group of members
2. Participating with colleagues organise social programme activities for members
3. Monitor project progress against agreed outcomes and provide necessary reports to the Senior Management
4. Motivate, lead and encourage member participation and enable members to maximise potential for involvement in the Workday Programme
5. To work occasional out of hours work, on a rota basis if needed, in accordance with the needs of the programme.
We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions. Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.
If you have any access needs or require any reasonable adjustments in order to apply for the role please let us know.
Please submit a CV with a cover letter.
The cover letter should address in details and with examples how the candidate meets each skills, knowledge and abilities required by the role.
Previous applicants need not re-apply.
The client requests no contact from agencies or media sales.
Role: Children and Young People’s Schools Coordinator
Contract: Fixed-term until 31st August 2026
Hours: Part-Time, 24.5 hours per week (3 and a half days)
Starting salary: £25,850
Location: Contractual base is our head office. Delivery will take place in schools across Lancashire.
We’re looking for a bold and caring individual to join our Children and Young People’s team. We want someone who has experience of engaging and working with children and young people in schools, ideally in Lancashire
To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously. You will be open, hardworking, creative and able to quickly build rapport with young people and school staff.
You will have experience working with schools and colleges and understand the barriers some young people face to achieving good mental health and wellbeing.
This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.
Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.
We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between Christmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.
Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)
Please note: This post is subject to an enhanced DBS check.
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible

Are you looking for your next opportunity as a Volunteer Manager? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in achieving ‘Our Mission’ Helping every child with a life-threatening condition live their best life.
Hope House Children’s Hospices have an opportunity for a Volunteer Manager to join our team based in Oswestry. You will join us on a Full-time, permanent basis working 37.5 hours per week. In return, our Volunteer Manager will receive a competitive rate of £36,167 - £40,937 per annum, based on experience.
At Hope House Children’s Hospices, we have a vision to reach every child and family who needs us and to ensure that no one faces the death of a child alone.
About the Volunteer Manager role:
In your role as Volunteer Manager, you will report to the Retail Operations & Trading Manager. You will work collaboratively across the charity to ensure a cohesive approach to meet volunteer recruitment, on-boarding and retention targets whilst providing the best experience for our volunteers.
You will lead on volunteering across the charity focusing on development, implementation, and monitoring of a new 5-year Volunteer Strategy. You will identify, recommend, and implement improvements across all volunteering programmes.
You will need to be confident and comfortable with adopting a creative but measured approach to projects and problem solving. You must currently hold a full driving licence with access to own vehicle and willingness to travel across our catchment area of Shropshire, Cheshire, North and Mid Wales.
We are looking for a Volunteer Manager who has:
- Strong / confident verbal and written communication.
- Experience in Development and implementation of Strategy and evaluating impact.
- Contemporary knowledge of attitudes towards volunteering and changing trends in volunteering.
- The provision of training and support to staff who manage volunteers.
- Ability to work collaboratively and build good working relationships both internally and externally to deliver best results and meet targets.
What we offer:
In return for your commitment, we offer a great reward package, which includes
- Generous annual leave entitlement
- Organisational pension scheme
- Staff rewards programme
- Wellbeing services which includes staff counselling
- Funded Medicash - Health Care Cash Plan
- Flexible working arrangements
- Great development opportunities.
Closing date: 3rd August 2025
Interview dates: First Stage 13th August 2025 / Second Stage 21st August 2025
If you think you have what it takes to be our Volunteer Manager and help us deliver our mission, then please click ‘apply’ now! We are welcoming informal discussions with our Retail Operations & Trading Manager – Lindy Welch-Smart, contact us on 01691 679679. We’d love to hear from you!
The successful applicant be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House).
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Are you passionate about people with lived experience of the justice system being at the forefront of its ongoing design and improvement? Do you want to play a pivotal role in successfully promoting and raising funds for our charity that puts lived experience front and centre of its leadership, operations and influencing work?
User Voice is a pioneering charity that works with people with convictions to support and develop their confidence, skills and mindsets. They then deliver our programmes to many more people who are impacted by the criminal justice system.
80% of our staff have convictions, meaning we’ve been there – in court, in prison, or on probation – we own our own pasts, so we understand the challenges first hand and use our own lived expertise to inform everything we do.
This exciting role will involve coordinating communications to promote our work and engage stakeholders, and assisting in the development and implementation of plans to secure financial support for the charity, by aligning fundraising and communication strategies.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Tabard Court Service Tower Hamlets.
£29,209.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Tabard Court is a mental health supported accommodation for individual with significant offending histories. You will work within a multi-disciplinary team, providing support to customers with a range of mental health needs - emotional, social, physical or domestic -, who have had contact with the Criminal Justice System. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality evidenced based care and risk management strategies working closely with clinical colleagues. You will have a thorough understanding of the principles of recovery, be highly motivated and committed, making a significant contribution to the development of the service and building on your previous experience and skills in the fields of mental health and/or criminal justice system.
The post holder will facilitate the liaison between Tabard Court and mental health services in the area and work flexibly to respond to emerging needs and effectively address the needs of the customer case load.
This role will include shift working including: every other weekends, early shifts (8am start) and late shifts (until 10pm).
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
* Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Conducting regular key work sessions that are innovative and engaging in order to develop and achieve goals
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Providing support with daily living activities, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
* Develop knowledge around the local mental health system to ensure customers receive the best treatment available
* Empower customers to ensure they receive the service and benefits they are entitled to
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm, dynamic, friendly presence and open behaviour
* Is non-judgemental with the ability to cope with challenging behaviour and demonstrates a positive attitude to risk management.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
For a full job descritpion please see our website.
We're looking for a kind, compassionate and resilient Waking Night Support Worker
£21,606.00 per annum, working 30 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.
Our team delivers 24-hour trauma-informed and psychologically informed support. You'll play a key role in helping each young person shape their own support and service experience. Everyone receives a bespoke welcome pack and is encouraged to personalise their living space, helping them feel at home from day one.
We place a strong emphasis on participation and co-production. Young people are encouraged to make decisions about their care, engage in partnership meetings, and take part in activities that build skills and confidence - whether that's cooking, budgeting, managing medication, or accessing education and work opportunities.
Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.
This is a Waking Night role working to support young people throughout the night at the service.
What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team
- Confident in the completion of regular paperwork and is well organised
- Flexible
- Open to feedback and self development
- Recognises the likelihood that the service will be a dynamic diverse environment and considers the impact of changes
- Confident in the use of IT systems such as SharePoint and Microsoft Office suite.
- Is respectful, articulate and sensitive in style of communication
- Ability to cope positively with challenging and diverse behaviours
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for a full job description.
We are looking for a confident, compassionate and organised practitioner to deliver focused family support with a strong focus on early learning. This role combines practical support for families with children and delivery of child development interventions such as Making it REAL and Big Hopes Big Futures. You will also help build volunteer capacity, from supporting volunteers with resource bags to contributing to outreach, engagement and group work, depending on your experience.
Duties and Key Responsibilities:
Direct Support to Families
- Hold a small caseload of families with children delivering up to 2 hours of support per week on a short-term basis.
- Conduct home and community visits to support early childhood development, build resilience and improve family wellbeing.
- Work in a strength based and relationship building way, helping parents recognise and build on what they are already doing well.
- Deliver structured early learning interventions including Making it REAL and Big Hopes Big Futures.
- Support families to develop a rich and positive home learning environment.
Volunteer Development.
- Act as the first point of contact for child development resources, ensuring they are maintained and distributed to volunteers when needed.
- Offer shadowing opportunities and depending on your experience, support small group learning or supervision. Help to provide ongoing guidance and encouragement to help volunteers build confidence and skills.
Planning, Events & Outreach
- Work with the Lead Family Support Coordinators to deliver early learning events and community-based outreach.
- Help raise awareness of Home-Start Southwark services through local outreach and networking to increase referrals of families and volunteer recruitment.
- Develop good working relationships with a range of referrers and other professionals including health, education and social care.
Monitoring, Recording & Partnership Working
- Carry out initial assessments, reviews and end visits with families.
- Liaise with referrers and other professionals.
- Make referrals to other organisations.
- Record all work accurately and in a timely manner using the CharityLog (our internal system for which training will be provided).
- Contribute to impact reporting by preparing case studies and success stories.
- Attend and actively contribute to team meetings, training and supervision.
- Follow safeguarding policies and escalate concerns following our procedures.
- Promote a safe, fair and inclusive environment for all families, volunteers and colleagues.
General
- Help with occasional community outreach outside core hours when required.
- Support the wider Family Support Team as needed.
Home-Start believes every parent should have the support they need to give their children the best possible start in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Manager of ISVA for our Advocacy service. If you are an experienced ISVA looking for a rewarding new role and overseeing the Advocacy serviceRespond has an exciting opportunity for you.
The Advocacy Services Manager has responsibility for managing and developing Respond’s advocacy services for young people and adults with learning disabilities, autism or both who have experienced trauma and abuse. The postholder works alongside the Psychotherapist services manager to deliver best practice services as well as improving practice across the advocacy sector.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accountability & Learning Officer - Improve humanitarian responses through evidence and learning
London, N1
Full-time, Permanent
Salary of circa £36,000 per annum
When humanitarian crises strike, the DEC stands poised to co-ordinate and deliver incredible responses around the world.
Learning and insight are essential to improving how we respond and we’re now looking for an Accountability & Learning Officer to directly contribute to learning and growth for the DEC and our 15 member charities.
We need someone with monitoring and evaluation experience and a strong understanding of humanitarian crises globally to play a vital role in our dedicated charity.
About Us
The Disasters Emergency Committee (DEC) is a unique membership organisation made up of 15 of the UK’s leading humanitarian charities: Action Against Hunger, ActionAid UK, Age International, British Red Cross, CAFOD, CARE International UK, Christian Aid, Concern Worldwide (UK), International Rescue Committee, Islamic Relief Worldwide, Oxfam GB, Plan International UK, Save the Children UK, Tearfund, and World Vision UK.
When large-scale disasters strike countries that lack the resources to respond, we bring our member charities together to raise funds quickly and efficiently. In times of crisis, our mission is to save, protect, and rebuild lives through effective humanitarian action.
Working as one, we coordinate the UK public’s response to overseas disasters. Through our Rapid Response Network of media and corporate partners, we raise the alarm with the UK public and make donating as easy as possible, with most funds raised within the first two weeks of an appeal.
Since our launch in 1963, we have run 79 appeals and raised an astounding £2.5bn, helping save countless lives and rebuild communities.
At the DEC, accountability and learning are not just processes, they are a commitment to the people affected by disaster and will aid our growth and the development of our members. Your work will help ensure the funds we raise are used effectively and transparently, and that every appeal we launch is an opportunity to do better, together.
***Please download the job description for full details***
What You’ll Do
This role enables the DEC and our 15 member charities to effectively respond to humanitarian emergencies and provide timely, quality, community-focused assistance.
As an Accountability & Learning Officer, alongside your efforts to contribute to our learning and growth, you will shape our work to influence key policy agendas. You’ll be working across such areas as climate adaption, flexible funding for humanitarian action, and locally led humanitarian responses.
Overseeing our monitoring, evaluation, accountability and learning activities, you will support the set-up of projects, build relationships, and co-ordinate activities in all our current operational theatres.
Specifically, your role will involve:
- Assessing humanitarian crises for DEC appeal eligibility
- Maintaining and improving reporting templates
- Setting up and overseeing key learning activities over the appeal cycle
- Overseeing our Collective Initiatives and Shared Services portfolio
- Supporting a range of DEC research and learning projects and reviews
- Helping members to achieve their climate and environment targets
- Leading the design and set up of regular learning events and workshops
- Acting as the key focal point for members’ and partners’ queries
- Acting as deputy for the Accountability & Learning Manager
What You’ll Bring
To thrive in this role, you’ll need:
- Experience with monitoring, evaluation, and research design and/or implementation
- Experience in the international humanitarian/development/charity sector for an NGO, UN Agency or similar
- A strong understanding of humanitarian crises globally
- Detailed knowledge of humanitarian principles, programming, and how the sector operates
- A good understanding of Monitoring & Evaluation frameworks and methodologies used to monitor programmes and measure outcomes
- An understanding of and interest in key policy areas within the humanitarian system
- The ability to thoroughly check and clean large datasets and analyse quantitative and qualitative data
- A degree-level qualification (ideally a post-graduate level qualification) in a relevant discipline
How We’ll Support You
- Flexible working hours (outside of an appeal)
- 25 days' annual leave, rising with length of service (3 years: 27 days. 5 years: 30 days)
- 3% employers’ pension contribution, rising to 8% post probation
- HealthCare Cash Plan, providing an array of health services (~£1,660 cash value, per year)
- Wellbeing support
- Discounted access to various health club providers (via Gympass)
- Discount schemes for various retailers and businesses
- Discounted tickets for events, via Tickets for Good
- Season ticket loan (post probation)
- Financial hardship loan (post probation)
- Cycle-to-work & Car scheme (post probation)
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter by 9am, Monday 11th August 2025
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
Other organisations may have titles such as Monitoring Evaluation and Learning Analyst, Monitoring and Evaluation Officer, or Planning, Engagement and Evaluation Officer.
Philanthropy Manager
Workplace: ZSL London Zoo, Regent’s Park, London NW1, Hybrid
Department: Fundraising
Salary: £36,750 – £38,500 per annum
Contract: Permanent
Purpose of the role
We are looking for a passionate and strategic Philanthropy Manager to help drive our mission to restore wildlife and create a world where nature thrives. This role is focused on raising vital funds from private individuals to support ZSL’s conservation work. You will lead on engaging new and stewarding existing individual supporters, securing mid-value to high-value donations. Helping to build deep, lasting relationships and grow a sustainable income stream that powers our global impact.
This is a hybrid role, with the expectation of spending at least two days a week in the office, alongside attending occasional off-site meetings with donors and stakeholders. As with many major gift roles, there may be some evening or weekend work to support events, donor visits, or special experiences.
Key responsibilities:
- Fundraising Strategy: Implement plans to attract high-value individual philanthropists in collaboration with the Head of Philanthropy.
- Donor Cultivation and Stewardship: Build and maintain strong relationships with existing and prospective donors to secure major gifts.
- Prospect Research: Identifying and researching potential major donors who align with the organisation's mission and goals, with support from the Prospect Research Manager.
- Proposal Writing: Craft compelling and personalised proposals and presentations to secure funding from various sources.
- Event Management: Support the organisation and delivery of events to cultivate relationships with donors and prospects.
About You
- A degree or equivalent qualification.
- Proposal writing and presentation development to engage individual philanthropists.
- Proven track record of securing major gifts from individuals or institutions.
- Experience with fundraising databases and donor management systems.
- Experience working with senior volunteers in a fundraising context.
- Knowledge of fundraising best practices and ethical considerations.
- Strong communication, interpersonal and relationship management skills.
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages.
Closing Date: Monday 11th August 2025
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
The selection process will involve two stages:
First interview – held virtually via video call.
Second interview – held in person and will include a skills-based assessment.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent - 22 hours per week - Wednesday–Friday
Remote/Hybrid/Office based at Epworth House, Derby, DE1 2EQ
£32,135 pro rata FTE rising to £33,635 pro rata FTE per annum following successful completion of 6-month probation
An exciting opportunity has become available for a passionate, dynamic, and forward-thinking Trusts & Foundations officer to join the experienced and established Philanthropy team at MHA.
Working with a range of internal and external stakeholders throughout the business the main purpose of the role is to:
- Create tailored, accurate, timely applications which make a compelling case for MHA to achieve financial support
- To ensure all information is recorded in a retrievable and compliant manner on MHA’s database (Raisers Edge)
- Be responsible for managing and nurturing profitable relationships with charitable trusts and foundations, both those who currently support us and prospects, though all appropriate channels
- To ensure all information is recorded in a retrievable and compliant manner on MHA’s database (Raisers Edge)
About MHA:
As the largest charity care provider for older people in the UK, we offer some of the highest quality care, accommodation, and support services throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life. Click here for more information.
For more information about the role please review the attached Job Description.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Barnsley Street Project in Bethnal Green, Tower Hamlets.
£18,725.20 per annum, working 26 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.
Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.
The shift pattern for this role involves two 13-hour shifts per week (07:30-20:30), including Wednesdays.
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
- Experience working in a mental health setting or service.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We have an exciting opportunity for an External Trainer to join the Learning and Development team working from home, 30 hours a week on a 12-month fixed term contract.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This is a home based role that will include travel across England and Wales when delivering training. You will be working within a specific project that delivers learning externally to other organisations outside of VS. Your primary goal will be to design and deliver high quality learning interventions based on what our customers need.
As an External Trainer you will:
- Manage, coordinate and deliver professional, engaging and interactive training sessions to external clients using a range of facilitation methods, ensuring delivery aligns with agreed training objectives, materials and quality standards.
- Lead on the design and development of bespoke learning content to meet client needs and support strategic goals.
- Build strong relationships with key internal and external stakeholders, developing and maintaining close relationships with external clients.
- Responsible for managing delegates, dealing with any issues that arise throughout the learning session. Ensure that all nationally directed learning is delivered in line with the approved materials and standards.
- Lead on the continuous improvement of training, using assessments and feedback to make recommendations for amendments. Review and update training content regularly to ensure relevance and effectiveness.
You will need:
- Experience of delivering training programmes using a variety of different methods e.g. face to face, virtual and one to one, managing delegates and issues that may arise
- Experience of designing and delivering training for adult learners, ideally within a commercial or client-facing environment
- Experience of delivering soft skills training and experiential learning activities
- Ability to develop a range of learning and development solutions that meet client priorities
- Experience of planning courses and evaluating outcomes
- A driving licence as this role does require frequent travel across England and Wales
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.