Supporter experience manager jobs in blackrock, county dublin

The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.

As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Legal Advocate (benefit appeals), Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.

We are seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.

 About You

• You have solid experience advising on welfare benefits and housing law, including issues like homelessness, entitlement, and disability benefits.
• You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
• You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
• You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
• You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
• You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.

Key areas of responsibility

· Work in line with the purpose, vision, mission, and values of the LIC.

· Deliver high-quality information and advice on housing and welfare benefits according to client needs. 

· Manage your own caseload and undertake casework with minimal supervision.

· Provide services in accordance with all relevant quality standards.

· Create and maintain comprehensive client and service provision records, using information technology and other systems.

· Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.

· Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.

· Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.

· Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.

· Work collaboratively with internal teams and services.

· Attend any outreach including social groups as required.

· Ensure safeguarding measures for vulnerable adults and children, as well as the health and safety of staff, volunteers, and clients, are followed in line with established processes.

· Comply with LIC policies and procedures, including those relating to confidentiality, data protection, equality, and diversity.

· Participate in meetings and commit to personal learning and professional development.

· Carry out any other reasonable duties as directed by management.

This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.

 Employee Benefits

· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).

· Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of probationary period pro rata *

· Enhanced maternity and adoption leave pay*

· Cycle to Work Scheme*

· Tech Scheme*

· Eyesight tests and contribution to corrective glasses*

· Jury Duty leave pay*

· Employee Assistance Programme.

· Complimentary tickets to select events.

· 50% discount on LIC education courses (subject to availability).

· 20% discount at the LIC shop and 10% discount at the LIC bar.

· Mindfulness app membership*

*Only available to staff on contracts of a minimum of 12 months

 

LONDON IRISH CENTRE

OUR SIX CORE VALUES

At the London Irish Centre we strive to be:

1. Welcoming

2. Compassionate

3. Inclusive

4. Creative

5. Community-centred

6. Sustainable

 

The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.

 

Our Aims

The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre  projects managed include those for older people, youth, children center services, volunteering and community champions.  Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.

Role

We are looking for a dedicated and compassionate caretaker to join our team

In this role, you will be responsible for the general upkeep and maintenance of our facilities, as well as caring for the welfare of those under our care.

This includes everyday tasks such as cleaning, carrying out minor repairs, overseeing security measures, and aiding and supporting to our residents or occupants.

Our ideal candidate is reliable, empathic and has a genuine passion for helping others.

They should have excellent communication skills and a strong attention to detail

Main Responsibilities

• Perform regular inspections of the premises to identify and fix maintenance issues, such as leaks or breakages
• Keep an itinerary of tools and jobs
• Manage supply inventory and reorder supplies as needed
• Carry out cleaning tasks such as sweeping, mopping and dusting, to ensure the premises are kept clean and tidy
• Conduct minor repair work, including fixing broken locks, replacing light bulbs and carrying out basic plumbing work
• Monitor the property’s security systems and respond to alarms or potential threats
• Manage waste disposal and recycling activities
• Maintain outdoor areas, such as gardens and parking lots, including pruning shrubs and removing snow or debris
• Coordinate with professional repair services and contractors when required
• Ensure compliance with heath and safety regulations – Fire drills, Gas checks etc
• Assist in arranging events and hires at the premises
• Respond to emergency situations promptly

Working with Others

• Work well with colleagues and tenants
• Polite and professional
• Excellent communication skills

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and passionate individual to join us as Grants & Foundations Lead.

The Grants & Foundations Lead will pioneer a new approach to grant management at TLG through shaping the administration and systems used, and harnessing AI to create efficiencies. This approach will allow the core focus of the role to be on facilitating the wider team, implementing a new grants strategy and sourcing and liaising with funders. Based primarily within our Fundraising & Supporter Engagement team, this individual will grow and maximise voluntary income from trusts and foundations, working closely with Directors, colleagues across TLG and with external partners.

The successful candidate will focus on raising funds both for projects in the UK and helping to grow our work internationally. They will work alongside TLG’s Innovation Hub to source finances for new pilots and innovations – playing a vital role in pioneering new approaches for local churches to serve their communities. From pulling together compelling applications, leading new projects and contributing to strategic development, you’ll be at the heart of our mission to bring hope and a future to struggling children.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Full time (37.5 hours per week)

Closing Date: Sunday 24th August

Initial Interviews: Friday 29th August

Final Interviews: Monday 8th September – at our National Support Office in West Yorkshire

This is a new post and an exciting time to join The BRIT School team, as we continue to build on our successful corporate partnerships programme. 

Joining us now as Corporate Partnerships Officer, you will be at the start of our efforts to build on this momentum, helping the School to realise ambitions as we launch our new Five Year Strategy.

We are looking for someone who has a passion for the ethos and ambition of The BRIT School. As a member of a focused and growing team, you’ll have the autonomy, responsibility and

freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.

We would welcome candidates who are looking to move into corporate fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career. We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.

The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values. 

We look forward to receiving your application, and we hope to meet you soon.

Do you love connecting people, telling stories that matter, and seeing communities thrive? Let’s Grow Preston is looking for a creative and organised Communications and Marketing Officer to help shout about the incredible things growing in our gardens — and in the hearts and minds of the people who tend them.

We’re a small, award-winning charity with a big impact: improving health, wellbeing, skills and connection through horticulture and green space. Our volunteers come from all walks of life, and your job will be to help make sure they — and our work — are visible, celebrated, supported and heard.

You’ll be the voice behind our newsletters, social media, and promotional campaigns. You’ll support the team with materials and messaging that help us run brilliant community events and keep partners, volunteers, and funders in the loop. One day you might be designing a flyer or creating a short video; the next you might be writing up an impact story or helping prep for a public event.

We’re looking for someone who can juggle a varied workload, meet deadlines, and take real initiative — whether that’s chasing up content from the team or keeping us on track with our comms calendar. You’ll need a thick skin, a warm heart, and the kind of values that mean you’ll muck in when it matters. And while we’ll support your learning and development, we expect someone who’s ready to crack on and grow into the role.

We’re a proudly inclusive organisation, and we value the principles of equality, dignity, and respect. That goes hand-in-hand with our safeguarding and code of behaviour policies — we all look out for each other here.

If you’re a natural communicator with strong digital skills, creativity, and a head for organisation — and if you want to use those skills to support real community change — we’d love to hear from you.

Role: Children and Young People’s Schools Coordinator

Contract: Fixed-term until 31st August 2026

Hours: Part-Time, 24.5 hours per week (3 and a half days)

Starting salary: £25,850

Location: Contractual base is our head office. Delivery will take place in schools across Lancashire.

We’re looking for a bold and caring individual to join our Children and Young People’s team. We want someone who has experience of engaging and working with children and young people in schools, ideally in Lancashire

To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously. You will be open, hardworking, creative and able to quickly build rapport with young people and school staff.

You will have experience working with schools and colleges and understand the barriers some young people face to achieving good mental health and wellbeing.

This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between Christmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)

Please note: This post is subject to an enhanced DBS check.

Home based in North East England and Yorkshire

East Riding of Yorkshire · North Yorkshire · Middlesbrough · Northumberland

About the role

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

How to apply

For more information and to apply, please click on the Apply button.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on Tuesday 12 August 2025.

Interviews: TBC

Are you passionate about early childhood education?Little St Pancras Nursery (Camden) is seeking a dedicated and enthusiastic Early Years Practitioner Level 2 or 3 to join our vibrant team. 
**Due to the expansion of our nursery, full and part time opportunities are available**

Little St Pancras Nursery is a warm and welcoming early years setting located within the St Pancras Community Association in Camden. Established in September 2017, we are a small, close knit nursery that prides itself on providing a nurturing and inclusive environment. Our focus is on creating a safe, caring, and stimulating space where children are encouraged to explore, discover, and develop essential skills through play-based learning and meaningful interactions.

Role Summary:
To provide a high standard of physical, emotional, social, and intellectual care for all children in the nursery, supporting their individual needs and development. The role also involves contributing to the ongoing growth of the setting by promoting a positive, engaging, and inclusive learning environment in line with the EYFS framework.

Role Summary:

To provide a high standard of physical, emotional, social, and intellectual care for all children in the nursery, supporting their individual needs and development. The role also involves contributing to the ongoing growth of the setting by promoting a positive, engaging, and inclusive learning environment in line with the EYFS framework.

Main Responsibilities:

1. To work as part of the Nursery team and other Early Years staff effectively deliver the EYFS, ensuring children with additional needs and the interests of the children in the setting are met
2. To plan, prepare and deliver activities and experiences that promote a safe, stimulating, rich learning environment which recognises children’s learning and development needs
3. To maintain accurate records of key children, observe, extend and support children's development and learning and to share with parents and carers
4. To reflect on practice, adapting routines and activities to meet the needs of each child throughout the day
5. To work with other colleagues to deliver a rich curriculum and diversity of children and families, creating a warm and welcoming environment for all
6. To work in partnership to develop strong communication with parents/carers to help identify and support children’s learning needs
7. To follow policy and procedural guidelines to protect children from harm or abuse, reporting any concerns in line with Little St Pancras Nursery
8. To work alongside the nursery manager and team to ensure children’s learning and development are to a high standard and that SPCA values are always upheld
9. To work in partnership with the settings Special Educational Needs Co-ordinator (SENCO) and other agencies and professionals, e.g. speech and language therapists, Ofsted, volunteers, and Students
10. To ensure health and safety is to a high standard, hygiene and cleanliness are always maintained

Other Responsibilities

1. To attend regular supervision and appraisal meeting
2. To attend training as and when required, as per the requirements of the role
3. To undertake such general duties as may be necessary from time to time to ensure the smooth running of the Nursery

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Complex Needs Service in Kensington.
Sounds great, what will I be doing?
This role provides person-centered support to service users, focusing on increasing independence, maintaining accommodation, and improving quality of life. Responsibilities include creating and reviewing SMART support plans, delivering home or community-based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. The role also involves working with external agencies, developing interventions for hard-to-engage users, and promoting ongoing engagement with support networks.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also v
alue lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting individuals with mental ill health and complex needs, particularly within community or outreach settings. They should be skilled in helping service users achieve their goals using person-centred, recovery-focused planning.
Strong knowledge of mental health conditions—including symptoms, treatments, and crisis responses—is essential, as is an understanding of relevant health and safety practices when working in the community.
The role also requires a solid understanding of equality, diversity, and the importance of upholding service users' rights, privacy, dignity, and choice. Knowledge of welfare benefits relevant to the client group and a clear understanding of safeguarding principles and procedures are also essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency
based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We're looking for a confident and compassionate Co-Director to lead our mental health charity using gardens, creativity & community for recovery.

**We offer mentoring support for applicants who might benefit from additional guidance - please see the full Job Description for further details**

About Sydenham Garden

Based in Lewisham in South-East London, Sydenham Garden is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries).

About the role 

Our Director has been in post since November 2021 and on returning from maternity leave in January 2026 she will be working 3 days a week.  We are seeking a Co-Director to jointly lead the organisation going forwards as we have made a positive decision to move towards a co-director model.  This is an exciting opportunity which can have benefits of increasing capacity, efficiency, and transparency and allow for a broader range of identities both to better reflect the diverse populations they serve and as a way to include more diverse leaders. It is a model that can also reduce burnout, build equity, and support flexible working.

As Co-Director you will be jointly responsible for leading and manage the day-to-day running of Sydenham Garden for the benefit of our co-workers.  This will involve overseeing implementation and regular review of Sydenham Garden’s strategic plan and to ensure all governance arrangements are in place to monitor the work of the organisation and to report to the Board of Trustees and to funders.

You will ensure fundraising and financial plans and processes are in place to deliver the agreed services, including fundraising from Trusts & Foundations, community fundraising and developing contracted services as necessary.

The Co-Directors will be jointly accountable to the Trustee Board for all aspects of the job description. You may take lead responsibility on particular areas which will be discussed and agreed with the existing Co-Director and Trustee Board.

About You

You are a confident and compassionate leader with a commitment to the mental health and wellbeing sector.  You bring a thoughtful, strategic and inclusive approach to leadership.

Your communication skills are excellent, and you’re able to build strong, trusting relationships with colleagues at all levels, as well as with external partners, funders, and stakeholders.  You are deeply committed to Equity, Diversity and Inclusion, with a clear track record of putting these values into practice.

You have a proven experience in securing income for charitable work and are confident in financial management and planning. 

You also understand the value of co-production and have experience working collaboratively with volunteers and co-workers (service users), ensuring their voices are central to service design and delivery.

We’re looking for someone who is dedicated to the mission of Sydenham Garden and has relevant experience at management level in a mental health charity of similar organisation. 

How to apply

Candidates will be shortlisted based on:

· Experience of working at a management level in a mental health charity or comparable organisation. 

· An excellent strategic thinker with experience of input into strategic development and implementation.

· Good communication skills and the ability to build relationships with colleagues at all levels in an organisation and with external contacts and partners. 

· A proven commitment to Equity, Diversity and Inclusion.

· Experience of line managing and developing staff, including through appraisal systems. 

· Proven ability to secure income, manage fundraising processes and to manage and produce fundraising applications. 

· Experience of financial management and planning, including managing budgets. 

· Experience of working with volunteers and co-workers (service users). 

Diversity, Equity, and Inclusion

Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.

To apply, please send us a CV together with a supporting statement (maximum 2 pages, minimum font size of 11) that addresses how you meet the Person Specification listed above.

Senior Workplace Programmes Officer (0164)


Do you imagine yourself as part of a high performing team that supports hundreds of leading employers on workplace inclusivity for a leading human rights charity?

Do you want to use your skills and experience to drive good practice and create inclusive workplaces for LGBTQ employees across the world?

Have you got great communication skills to support guide and improve inclusion in the workplace?

If this is you, then apply to join us as a Senior Workplace Programmes Officer at Stonewall.

As part of a small team you will work closely with our clients in a range of ways to:
 
• Support the high-quality delivery of Stonewall's LGBTQ inclusion programmes
• Nurture and develop excellent relationships with leading workplaces
• Achieve deep, sustainable change
 
Stonewall is a LGBTQ charity. Over the last 35 years, we have helped create transformative change for LGBTQ people in the UK. Our campaigns drive positive change in public attitudes and public policy.

You would be a key part of a small team of driven, passionate people who are working together to deliver meaningful and tangible progress for LGBTQ people.

For this role we are looking for candidates with strong client management skills, knowledge and understanding of how diversity and inclusion functions in organisations, and a commitment to LGBTQ equality. If this ad has inspired you to work for Stonewall in this role and you feel you have the skills and enthusiasm to deliver, then we would love to hear from you.
 
Location: London/Hybrid
Salary: £30,000
Department: Diversity Champions
Vacancy Type: Permanent
 
Closing Date: 15 August 2025
 
You may also have experience in the following: Senior Workplace Programmes Officer, Workplace Programmes Officer, Inclusion Programmes Officer, LGBTQ workplace inclusion, Equality and Diversity Officer, Diversity & Inclusion Consultant, DEI Programme Manager, Client Relationship Manager, Client management, Stakeholder engagement, Programme delivery, Strategic programme support
 
REF-223 160

At The National Lottery Community Fund, we believe in the power of communities to change lives. Our Evidence and Impact team plays a vital role in making sure our funding decisions are informed, equitable, and impactful. We’re looking for a Business Intelligence (BI) Developer who’s passionate about data, storytelling, and creating tools that empower others inside and outside of the Fund to make data driven decisions.

 This role is especially exciting as it supports our work with  dormant assets. Whereby the Fund will be unlocking unclaimed financial resources and directing them to where they can make the greatest difference. You’ll help us understand the impact of these funds, identify areas of need, and ensure that insights from dormant asset investments are accessible and actionable across the Fund.

 As a BI Developer, you’ll:

•  Design and build engaging dashboards and reports using Power BI
•  Develop efficient, scalable data models in collaboration with our Data Architect and Technology teams 
•  Lead the transition to automated, self-service reporting across the Fund
•  Work closely with analysts, business users, and stakeholders to ensure insights are accessible and actionable 
•  Apply user-centric design principles and continuously improve your products based on feedback and usage data

 We’re looking for someone who:

•  Has experience turning user needs into BI solutions that drive decision-making 
•  Is skilled in Power BI (DAX, Power Query/M) and SQL
•  Experienced in data modelling, UI/UX best practices, and enterprise BI development 
•  Is passionate about using data to support equity, sustainability, and community resilience 
•  Thrives in a collaborative, agile environment and is eager to keep learning 

 Interview Date: 27th August, virtual

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

On application, please align your supporting statement to the criteria below 

Essential criteria

• A professional qualification, bachelor's degree or equivalent level of experience in a relevant discipline such as mathematics, statistics or data analysis.
•  Experienced in taking user requirements and functional designs and turning these into BI products for a wide range of users.
•  Hands on data visualisation experience, with a strong background in developing enterprise BI products that meet the needs of a wide range of users.
•  Skilled in BI and database coding languages including PowerBI (DAX and Power Query/M Formula) and SQL, with demonstrable experience and/or professional certifications.
•  Awareness of data quality best practice and how it should apply to enterprise BI.
•  Experience of developing and maintaining productionised BI solutions, including the full development lifecycle.
•  Awareness of industry-recognised data modelling patterns and standards. 

Desirable criteria

• Awareness of project management techniques, and an appreciation of how they are applied in the environment.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Transform lives and protect our Earth's most vital ecosystems through the power of data. As our CRM Administrator, you'll optimise Salesforce systems that directly enable Indigenous and local communities to defend their ancestral rainforest homes from destruction.

Cool Earth isn't just another climate charity – we're pioneers in community-led conservation, working alongside Indigenous and rainforest communities across the Amazon, Congo, and Papua New Guinea. For over 17 years, we've proven that the most effective way to protect rainforests is by empowering the people who call them home.

About you

Your Salesforce expertise will be the backbone of our fundraising operations, ensuring every donation reaches those who need it most. You'll work with a passionate team who understand that robust data systems aren't just about efficiency, they're about enabling communities to stay strong, resilient, and capable of standing up to illegal loggers and land grabbers threatening their way of life.

This isn't your typical CRM role. Every report you build, every process you streamline, and every integration you manage directly contributes to preserving biodiversity, combating climate change, and protecting Indigenous rights. 

Location and hours

Working remotely or hybrid across 20-25 flexible hours per week, you'll join a mission-driven organisation where your Salesforce skills don't just support business goals, they help save the world's most vital ecosystems and the people who've protected them for millennia.

Whilst remote applications are welcome, Cornwall-based candiates will be prioritsed. 

Charity Fundraiser

The Vine Centre is looking to appoint a fundraiser.

The Vine Centre is a community based Charity offering inclusive support to those living in Rushmoor and its surrounding areas. We specialise in offering mental health, anger management and addiction support. Our offer also includes employment & training services, budgeting, energy support, IT skills and benefit support. We run social groups, yoga, therapeutic art and cookery classes. We run a community pantry which offers food to those most affected by the cost of living crisis.

The Vine Centre is a one stop shop for support working with the most vulnerable in our area our premises are in Aldershot but our reach is across Surrey & Hampshire. 

Previous experience necessary - good IT skills are required, particularly with MS Office, Word and Excel.

The role is offered at 18 hours at  £16,848 - (full-time equivalent 37.5 hours - £35,100). This includes 25 days (Pro-Rata) annual leave (plus bank holidays).

The Vine Centre offers flexible working along with pension contributions.  Opportunities for Training and Development as well as perks and benefits from Bright Exchange.

Closing date is Monday 28th July  2025 @ 5pm.  Interviews will be held the week commencing Monday 4th August 2025.