Supporter experience manager jobs in norbiton, greater london

Duties and key responsibilities

Security Strategy & Risk Management:
•Develop and implement security strategies and operational guidelines for all field operations in high-risk areas.
•Conduct regular security assessments and threat analyses of operational environments and adjust strategies as needed.
•Provide recommendations to senior management on mitigation measures for identified security risks.
•Design and update security plans, contingency plans, and emergency evacuation protocols.
Staff Safety:
•Establish a strong safety culture for all staff, including expatriates/international volunteers and national personnel.
•Establish and maintain robust communication channels to inform staff of security-related developments and responses.
•Organise regular safety and security briefings and training for staff to ensure preparedness.
•Provide crisis management support during incidents involving staff security, including medical evacuations or other emergencies.

Security Operations:
•Oversee the implementation of physical security measures for offices, residences, and vehicles.
•Oversee management of local security staff (security guards, drivers, etc.) and ensure they are adequately trained and equipped.
•Coordinate with local authorities and other agencies on safety and security matters.
•Ensure the security of the agency’s assets, including sensitive information and equipment.

Security Incident Management & Reporting:
•Lead the response to any security incidents, including incidents of violence, natural disasters, or other emergencies.
•Provide detailed reports on security incidents, outlining lessons learned and recommended changes to existing procedures.
•Ensure that all incidents are documented and managed according to internal reporting procedures.

Security Coordination:
•Liaise with humanitarian partners, UN agencies, government authorities, and NGOs to coordinate security efforts and share relevant information.
•Represent the organisation in security forums and working groups to enhance coordination and information sharing.

Training and Capacity Building:
•Develop and implement security training programs for MAP staff, volunteers and partners, ensuring all are equipped with the necessary knowledge to operate safely in high-risk areas.
•Conduct safety and security awareness workshops, simulations, and scenario-based exercises for staff.
•Monitor staff adherence to security procedures and provide guidance when needed.

Compliance and Reporting:
•Ensure the organisation’s compliance with local laws and regulations related to safety and security.
•Monitor and report on security and safety trends, making recommendations to senior management on actions to mitigate emerging risks.

PERSON SPECIFICATION

Experience
•Bachelor’s degree in risk, disaster or security or emergency management or a related field
•Minimum of 7-10 years of experience in security management, with at least 3-5 years in a leadership role within a humanitarian, development, or conflict-related environment.
•Proven experience in managing complex security operations in high-risk settings.
•Experience in designing and delivering security training programs for diverse staff groups.
•Experience with emergency response, crisis management, and evacuation procedures.

Knowledge, Skills and abilities
•Strong leadership and decision-making skills, with the ability to manage diverse teams and complex situations.
•Excellent risk assessment, problem-solving, and strategic planning skills.
•Strong communication skills, both written and oral, with the ability to effectively communicate complex security information to staff at all levels.
•Proficient in using security management software and tools.
•Ability to build relationships and work collaboratively with a range of internal and external stakeholders.
•Fluency in English (written and spoken).
•Proficiency in Arabic is an asset.

Personal attributes and other requirements
•Commitment to anti-discriminatory practice and equal opportunities.
•Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity). 
•Commitment to upholding the rights of people facing disadvantage and discrimination. 
•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
•A commitment to MAP’s vision, mission and values and a passion for improving the health and dignity of Palestinians. 
•Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends. 
•An ability to apply awareness of diversity issues to all areas of work. 
•Attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure. 
•Prepared and able to travel occasionally to all MAP offices. 
•Work collaboratively with others in all aspects of our work. 
•Abide by organisational policies, codes of conduct and practices. 
•Treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at MAP.

Disclaimer
Location: London UK or Cairo Egypt or Amman, Jordan
Compensation: £ 59,328 GBP in London 
Compensation: $ 40,728 USD in Egypt / Jordan

The post holder must have a valid UK or EU passport

NB: MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting.

At Peabody, we’re here for people who need a bit of extra help to live well and independently. Our supported housing services offer not just a place to live, but a platform to thrive — especially for people who’ve been pushed to the margins due to mental health issues, homelessness, or complex needs.

We’re looking for a values-driven and compassionate Team Manager to lead three supported housing services in Hackney. You’ll guide and support a team of dedicated support workers, making sure they have the tools, confidence, and backing to do their very best work. You’ll model good practice, champion recovery, and help us build services where people feel heard, respected, and empowered.

This isn’t a desk-bound role. It’s people-first, purpose-led and packed with chances to make an impact — for your team, our customers and the wider community.

What you'll be doing:

• Leading and developing a team of support workers who deliver person-centred, trauma-informed support
• Supporting customers to build independence, confidence and community connection
• Holding responsibility for assessments, reviews, safeguarding, service standards and compliance
• Coaching your team to navigate complexity with skill and care — especially where mental health, risk and recovery intersect
• Building trusted relationships with partners and community services
• Keeping performance on track through supervision, reflective practice and gentle challenge

You’ll be great at this job if:

• You believe in people and their potential — even when life’s been tough
• You’ve led teams in supported housing or similar settings, especially around mental health
• You understand what good, safe, recovery-focused support looks like — and how to deliver it through others
• You know how to balance kindness with boundaries, and compassion with accountability
• You’re confident working with risk, safeguarding, budgets and KPIs — but always keep the human side in mind

You’ll get to be part of a values-based organisation that’s genuinely committed to inclusion, learning and working together to do the right thing.

We’re kind. We pull together. We keep our promises. We celebrate diversity. We love new ideas. And we always aim to do the right thing, especially when it’s hard.

Why join us?

We offer:

• 25 days’ annual leave plus bank holidays.
• Flexible benefits package (healthcare, dental, discounts).
• 4x Life Assurance.
• Professional development opportunities (apprenticeships & qualifications).
• Two additional paid volunteering days.
• Family-friendly policies & up to 10% pension contribution (matched 1:1).

Important Information

• This role will require an enhanced DBS. 
• Peabody does not provide sponsorship for work visas. Candidates must have the right to work in the UK.

Closing date: 1st July 2025 at midnight.

NACCOM is recruiting a new permanent External Affairs Manager to lead the work of our small but highly impactful External Affairs team.

About the role: 

NACCOM is a national network of over 135 frontline organisations and charities across the UK, working together to end destitution amongst people seeking asylum, refugees and other migrants who aren’t able to access public funds because of their immigration status.

We do this by campaigning collectively for a fairer, more humane immigration system that doesn’t leave people destitute, and by sharing our learning, innovation, and resources across our membership to increase the level of accommodation provision and support the network is able to provide.

Join our charity at a pivotal moment. As our External Affairs Manager, you’ll sit at the heart of a high-performing, fully remote team, ensuring that migrant homelessness and destitution is high on the agenda. You will lead and mentor a talented External Affairs team, amplifying NACCOM’s voice as the UK’s expert voice on how the asylum and immigration system drives homelessness and destitution. 

With our 20th-anniversary milestone and a bold new organisational strategy on the horizon, you’ll seize fresh opportunities to deepen our influence. Working hand-in-hand with frontline members, people with lived experience, and high-profile partners, you will deliver sharp, evidence-led campaigns and projects that put migrant homelessness at the top of policy and media agendas. 

A strong aptitude for communications and campaigns, and an understanding of how that works alongside policy and research to underpin the external affairs function, is vital.

This role is for a dynamic, collaborative advocate who is passionate about social justice. If you’re ready to turn insight into impact — shaping narratives, forging alliances, and driving systemic change—we’d love to welcome you to NACCOM. 

- - - - -

Key role information:

Hours: Full-Time (35 hours) or Part-Time (28 hours) per week 

Salary: Starting salary £43,000 annual FTE (plus £4,000 London Weighting if applicable) 

Leave: 25 days per annum plus Bank Holidays (England and Wales) pro rata plus additional concessionary days off between Christmas and New Year 

Pension:NACCOM will contribute 6% of your gross salary 

Additional benefits: flexible working hours, wellbeing time, wellbeing practice and Calm App

Contract: Permanent 

Location: Home-based plus travel - all in the UK (approx 5 days per month). Opportunity to work part-time in a members’ office or a co-working space. 

Responsible to: Director 

- - - - -

Job purpose:

The External Affairs Manager will work closely with the Director and provide vital support to NACCOM and its members by: 

• Ensuring the strategic planning, management and alignment of communications, policy, research, campaigns, and advocacy as part of the External Affairs function at NACCOM. 

• Ensuring NACCOM’s external affairs functions feed from and into our network development work and our Community Ambassador / Research programme 

• Growing and safeguarding NACCOM’s brand identity, integrity and strategic positioning across all our external channels, networks and audiences. 

• Line-managing and supporting the Policy and Research Co-ordinator, Community Research Facilitator and part-time Communications Co-ordinator (currently covered by a freelancer) as well as managing any external consultants NACCOM works with across the External Affairs function. 

• Along with the Director, acting as spokesperson for NACCOM.

• Overseeing the spend against budget for External Affairs-related work. 

• Representing NACCOM at key, high-level meetings and coalitions, including with journalists, decision-makers and partners. 

• Actively supporting a culture of collaboration, support and mutual respect at NACCOM and across the membership network.

For more information about the role, including person specification, please download the Job Description. 

Recruitment timescales: 

• Tuesday 8 July 2025 at 23.59: Deadline for applications

• Wednesday 23 and Thursday 24 July 2025: Stage one interviews held online as a Zoom call.

• Wednesday 30 July 2025: Stage two interviews with team, ideally in person but possibly online. 

St Bride Foundation- About us

For over 130 years, our historic home at 14 Bride Lane has been more than just a building – it has been a beacon for creativity, learning, and community engagement, standing as a testament to London's rich printing heritage.

As the home of print and type design on Fleet Street, the Foundation cares for an internationally significant collection celebrating the history of print, graphic design and typography.

Our Grade II listed Victorian building is home to the Bridewell Theatre, a vibrant 130-seater fringe theatre and a hands-on print workshop. At the heart of our organisation, our unparalleled collection supports a broad educational programme of creative workshops, seminars, events and exhibitions. We welcome 42,000 visitors a year, including 15,500 theatre visitors and over 4,000 attendees to our library and cultural programme.

We are in an exciting period of organisational development working on robust plans and policies and creating a new strategic direction to develop our collections, cultural offer and to bring it to a wider, diverse audience. 

Our Collections

The Library holds over 60,000 catalogued items, including the largest collection of type specimens in the world. Alongside this it holds over 250 archival and special collections, including the physical objects of printing and type founding —many still being catalogued. The collection reflects both the process and product of printing and is a unique resource of national and international importance.

Used by students, academics, artists, and the public, the library supports learning and research into the history of print, graphic design and technology.

The Role

As part of the Library & Learning team, you will be closely involved in projects that, under our new vision and mission, aim to transform SBF into a contemporary institute serving the creative industries, researchers and the wider public. The role will suit someone with a passion to take on challenges with the aim of creating a cultural hub fit for the 21st century. 

Job title: Collections and Archives Manager

Job overview

St Bride Foundation (SBF) is seeking a Collections and Archives Manager with strong project management and collections management skills to support the development, preservation, and accessibility of our library and archive collections. Alongside this our preferred candidate will have excellent people management and engagement skills.

The Collections and Archives Manager will manage the smooth running of the Reading Room, library enquiry services and manage our library volunteers.

Working as part of a small team, the role will involve helping to develop and deliver aspects of the learning programme, especially those relating to engagement with the collections through activities including tours, talks and exhibitions.  

The Collections and Archives Manager will work closely with the Foundation Librarian to oversee library and archival operations, and develop policies to improve storage, accessibility, and preservation.

As part of our wider strategic plans this role is pivotal in ensuring the safe relocation of collection materials, implementing best practices in storage and conservation, and enhancing the long-term sustainability of our holdings.

This is an exciting opportunity to make a significant impact on the development of our collections, research services and related learning programme during a period of change for the organisation that will ensure our building is fit for purpose and our programmes of work are relevant and engaging to our communities.

Key Responsibilities

Access, Research & Stakeholder Engagement

• Support public and internal access to collection materials by providing research services and developing user-friendly finding aids.
• Collaborate with researchers, educators and community groups to enhance the impact of the collections.
• Improve discovery and accessibility of collections through database enhancements and digitisation efforts.

Project Management – Collection

• Manage the care, storage, and documentation of the Foundations collection, including developing and implementing policies and procedures for such projects as inventory audits, collection moves, exhibitions, loans and rationalisation projects.
•  Liaise with contractors, partners and internal teams to ensure the security of collections materials.
• Conduct post-project evaluations and implement improvements for future collection projects.

Collections Management & Preservation

• Develop the collections in line with the Foundations collections policy, reflecting SBFs audiences.
• Work closely with conservation specialists to develop and implement storage strategies that align with best practice standards, improving environmental controls and storage solutions.
• Oversee cataloging, metadata creation, and collections documentation.
•  Manage digital preservation strategies and support digitisation projects to increase access to collections.
•  Develop risk management strategies for collection security, environmental conditions, and disaster preparedness.

Outreach, Engagement & Advocacy

• Contribute to learning and engagement programs, including talks, tours, workshops, exhibitions, and digital content—that promote engagement with the collections across diverse audiences.
•  Collaborate with institutions, community partners, and funding bodies to support and develop collections-based projects such as research projects, youth programmes and oral histories.
•  Work with the wider team to share stories from the collections to support advocacy, fundraising, and awareness campaigns.
• Ensure all outreach activity aligns with the organisation’s mission and values, with a commitment to access, inclusion, and engagement with communities and content.

Policy & Funding

• Assist in policy development regarding collections management.
•  Work with the Foundation Librarian and Fundraising Manager to identify and pursue funding opportunities to support the collections.
•  Advocate for the value and significance of the collections within the organisation and to external stakeholders, including funders, partner institutions, and policymakers.

Team Leadership & Administration

• Supervise, support and manage library staff,volunteer and placement workloads and ensure efficient allocation of resources for ongoing projects.
• Represent the Foundation at professional conferences, meetings, and collaborations with external organisations.

Required Skills & Experience:

Essential

• A post graduate qualification in Archives and Records Management.
•  Significant experience of working in an archive setting.
• Experience in project management.
• Experience with collections management systems.
• Excellent organisational, planning, and risk assessment skills for managing large projects.
• Ability to work collaboratively with internal teams, contractors, and external partners.

Desirable

• Familiarity with heritage or museum-sector projects.
• Knowledge of funding application processes and grant writing.

Personal Attributes

• Detail-oriented with strong problem-solving skills.
• Highly organised and methodical, with the ability to handle multiple priorities.
• A collaborative team player who enjoys engaging with different stakeholders.
• Passionate about preserving and improving access to library and archive collections.

Location: St Bride Foundation

Salary: £36,000 – £45,000 pa (Band 3)

Reports to: Foundation Librarian

How to Apply

• Interested candidates should submit a CV and cover letter outlining their suitability for the role.

This is a permanent full-time role, home based with regular UK wide travel.

This is a key role supporting the NFF team to amplify the experience of flooded people and the work of the National Flood Forum.  We’re looking for a proactive and people-focused Communications & Campaigns Manager to join our team. This role will support national campaigns, amplify our key messages and activity across regions, platforms and stakeholders. You will be a key contact and will help us tell powerful stories about flooding and flooded people.

Responsibilities

Responsibilities

Strategic Communications & Storytelling

Proven experience translating community activity and project work into compelling stories and campaigns that amplify the voices of those affected by flooding.

A track record of contributing creative ideas to increase awareness of an organisation’s work and impact.

Demonstrated ability to adapt messaging effectively for diverse audiences, including policymakers, partners, media, and communities.

Content Creation & Digital Media

• Create engaging digital and written content, including newsletters, blogs, website content, case studies, and social media posts.
• Support and build on the development of the NFF’s website
• Drive integrated campaign work by aligning digital, press, and stakeholder communications.
• Identify and utilise external opportunities (e.g. climate events, flooding anniversaries, policy milestones) to share relevant content.
• Create a bank of case studies to highlight the issues flooded people face.

Campaigns & Public Engagement

• Proven experience coordinating campaign timelines and content plans to support effective campaign delivery.
• Experience reporting on campaign performance and reach, with the ability to support teams in evaluating impact.
• Demonstrated skills in organising, planning, and supporting events—both online and in person—to help regional teams effectively share their work.

Media & External Relations

• Identify and cultivate relationships with the media, write press releases and media materials and identify case studies or spokespeople.
• Build strong working relationships with community flood groups to help them share their stories in the media.
• Monitor media coverage and engage with media opportunities aligned with NFF’s mission.

Internal Communications & Capacity Building

• Work with the leader team to manage the internal communications and support staff with templates, messaging guidance, and digital tools.
• Produce and distribute the internal newsletter, gathering updates and impact stories from teams and regional staff.
• Support staff and volunteers with communications training and briefings to build confidence and skills.

Knowledge Management & Brand Consistency

• Keep internal communication and campaign assets up to date.
• Feed insights from staff and communities into the improvement of communication tools and templates.
• Work to ensure consistent branding and accessibility across all channels.

Day-to-Day Activities

· You will create content for a variety of audiences and stakeholders in a number of different formats  

· Working with colleagues you will drive forward and support social media management

· You will work with the team to help shape and deliver campaigns on the issues that matter most to flooded people

· You will support the development of the NFF’s website & support digital updates

· You will be the main point of contact for local and national media and public relations

· You will carry out Internal Communications

· You will carry out Monitoring & Evaluation activity to ensure campaigns are effective and impactful

· You will ensure that all communications meet any regulatory and compliance requirements

Skills & Knowledge

Communication: Proven ability to write effectively for diverse audiences, including media, online platforms, political stakeholders, and internal teams. Skilled in building and maintaining strong relationships.

Storytelling: Outstanding storytelling skills that vividly bring to life the lived experiences of people affected by flooding.

Stakeholder Management: Demonstrated expertise in partnership working and managing a range of stakeholders.

· Empathy: Strong ability to empathise with individuals and communities impacted by flooding.

· Organisation: Highly organised, flexible, and capable of operating at a senior leadership level.

· Collaboration: A collaborative team player with a solution-focused approach.

· Experience: Relevant degree or equivalent practical experience in the field.

How This Role Contributes to Our Strategy

• Raising the NFF profile: Ensuring the work of the NFF and the experience of flooded people is amplified.
• Partnerships: Developing strong relationships with partner organisations.
• Collaboration: Fostering a collaborative approach within the organisation.

We have an exciting opportunity for a Senior Case Hanlder (known internally as a Team leader) to join the National Homicide Service (HS), leading the London, Thames Valley & Hampshire caseworker team. This is a home based role working 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide?

Do you want to lead a supportive, passionate and committed team? Candidates with a background in social care would be suitable for this role.

If yes, then we'd love to hear from you…

The role will cover Hampshire and the Isle of Wight, Thames Valley and have a joint responsibility for London with another team leader. You will need to live in one of these areas and London weighting will be offered to candidates living within London.

Victim Support will reimburse travel costs to the interview.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will have a passion for excellent service delivery, performance management and team welfare.

The family caseworkers provide in person support to families who have experienced the sudden and traumatic death by Homicide. The caseworkers are responsible for ensuring the needs identified are met, that each person being supported receives guidance, advise and practical support as well as emotional support and advocacy.

You will be able to demonstrate excellent organisational skills essential to managing a diverse workload, and be committed to supporting the caseworkers to deliver support.

We pride ourselves on providing exceptional trauma informed advocacy and support to all and you will have an understanding of the impact that trauma and bereavement can have on individuals.

We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.

You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team.

You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online.

You will enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Coroner officers and other statutory agencies) and will have experience in building constructive working relationships.

You should be confident to deliver internal and external presentations to a wide range of audiences. You will have experience of achieving key performance indicators, as directed by the Operations managers and Deputy Head of Service.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for full details.


About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Volunteering Matters works with around 5,000 volunteers, 7,500 beneficiaries and 60 projects throughout England, Scotland and Wales each year.  At present, records are locally managed, relying on project-based IT solutions to record and report on activities.  To improve our efficiency in this area, we will be introducing a new digital platform for use across our work.  In spring 2025, we will be inviting potential providers to tender, asking them to tell us how they can work with us to develop an organisational-wide digital management tool that helps us manage our volunteers and activities more effectively.

In this role, you will operationally manage the activities and tasks outlined in the CRM project plan, working closely with the Head of Volunteering & Engagement, the CRM Strategic group and the CRM Working group.  The project plan includes four stages: (1) Understanding/prioritising our organisational needs, (2) Mapping potential providers, (3) Commissioning and deciding on a provider, (4) Implementation of a new system. We are currently at Stage 2, moving into Stage 3. 

This is a fixed term role with a two-year commitment (18 month contract) and delivery plan.  You will work closely with the National Volunteer Engagement Manager to help embed the new VMS or CRM across our delivery team, working practically and equitably with colleagues to understand any individual challenges or needs and finding appropriate ways to support them. 

We’re looking for a highly organised and proactive CRM Project Manager to lead the next phase of our CRM development project.

You’ll operationally manage the delivery of our CRM plan, support the commissioning of a new system, and develop and drive forward a clear implementation strategy. You’ll work closely with internal teams and external providers to ensure smooth delivery, while coordinating training, ensuring compliance, and embedding inclusive practices.

If you’re experienced in project management, stakeholder engagement, and system implementation — and you're passionate about making a difference — we’d love to hear from you. 

The post will require occasional travel to various locations in the UK.Please refer to the full job description for further details.

DBS/ PVG 

This role requires full DBS/ PVG clearance. 

Our Values & Way of Working: 

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion  

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.  

Disability Confident & Reasonable Adjustments:  

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits  

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer. 

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.  

GDPR Statement  

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.    

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply  

Please send a updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.  

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement. 

Finance Manager – 6-Month FTC (Fully Remote | Excel Expert Required)

Remote (UK-based only)
Full-time (flexible, will consider 4-day week)| Fixed-Term Contract (6 Months)

I am excited to be working with a leading national charity to recruit an experienced Finance Manager for a 6-month fixed-term contract. This is a fully remote role, ideal for a hands-on finance professional who can hit the ground running and bring expert-level Excel and financial reporting skills to a busy, purpose-driven finance team.

The Role

Reporting to the Head of Finance and Planning, you’ll oversee the day-to-day financial reporting function, with line management responsibility for two direct reports. You’ll take ownership of cashflow forecasting, VAT compliance, payroll oversight, and contribute to month-end processes and system improvements.

Key Responsibilities

• Manage the weekly cashflow forecast and reporting
• Oversee payroll review and VAT/Gift Aid submissions
• Lead the month-end close and review of balance sheet reconciliations
• Support finance system testing and improvements (Dynamics GP, Salesforce)
• Business partner with internal stakeholders to review budgets and forecasts
• Line-manage the Finance Supervisor and Payroll Administrator

Candidate Profile

• Fully or nearly qualified accountant (ACA / ACCA / CIMA) or qualified by experience
• Expert-level Excel skills – essential
• Strong experience in cashflow forecasting, month-end processes, and payroll
• Confident managing and coaching finance staff
• Experience working in or with charities (VAT/Gift Aid knowledge)
• Able to work independently in a fast-paced, remote environment

Contract Details

• 6-month FTC
• Start: ASAP
• Remote working (UK only)

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!

WHA is an international NGO, representing over 400 civil society and patient organisation members in over 120 countries. We are committed to eliminating viral hepatitis, a devastating disease that affects more than 300 million people and is now the second most deadly infectious disease in the world.

We are seeking an experienced project manager to lead WHA’s delivery of the SAFEStart+ project. Focused on accelerating the elimination of mother-to-child transmission (EVT) of HIV, syphilis, hepatitis B, and Chagas disease in endemic areas. The project will focus on demand generation, adoption and scale-up of innovative EVT programmes through strong community and stakeholder leadership. It will do this in part, through understanding the values and preferences of stakeholders, addressing barriers around awareness and stigma and discrimination, providing training to both community groups and health care workers and undertaking community led monitoring. These community led-activities will run alongside work in countries to strengthen health systems and supply chains and address gaps in product access.

The duties and key responsibilities of the Community Implementation Manager include:

• Plan and coordinate WHA activities related to the project to ensure that goals and objectives are accomplished within prescribed time and funding parameters.
• Manage community implementation partners within project countries, working closely with them to develop advocacy and awareness strategies, implement community-based research , monitor budgets in line with approved policies and measure impact.
• Support the coordination of global and country community advisory boards.
• Be the main point of contact for all project partners, fostering positive working relationships to ensure effective coordination throughout the projects’ lifecycle.
• Support capacity building efforts for community groups and health care workers in project countries.
• Work with teams across WHA, including communications and advocacy, to ensure the project outcomes are being appropriately disseminated.
• Coordinate all internal and external reporting related to the project.

There will be the opportunity for occasional international travel as part of this role.

General responsibilities:

• Uphold the values of the organisation and support and promote diversity and equality of opportunity in the workplace.
• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broader work of the WHA programmes team.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practice.
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or partners or staff etc.

About you

We are looking for an experienced project manager with the below skills and experience.

Desired experience

• Proven track record of delivering complex community-led projects across multiple countries or locations.
• Considerable experience in project management.
• Experience in working with community groups and with people and organisations from different cultures.
• Strong understanding of community and global health, with experience in HIV and/or maternal and child health highly desirable.
• Familiarity with a range of demand generation and awareness raising strategies.
• Experience of community-led monitoring and community-based research.
• Fluent in Spanish (desired but not essential).

Skills and abilities

• Confident in communicating with people from different cultural backgrounds.
• A self-starter who works both independently and across departments as part of a team.
• Ability to confidently engage with a range of stakeholders and global institutions.
• Proven ability to work to tight deadlines and prioritise work effectively.
• Ability to communicate complex issues simply.
• Strong critical thinking and problem-solving skills to plan, organise and manage resources for successful completion of community driven projects.

Why join us?

You will be part of a small, driven and highly passionate team who are experts in what they do, and work with partners who are similarly committed to hepatitis elimination and improving the health of communities. We offer a flexible working environment, generous holiday allowance, and the satisfaction in knowing that your work will really make a difference to communities around the world.

Salary: £41,515.18 per annum
Reporting to: Head of Finance
Contract: 35 hours per week
Location: Flexible (UK)
 
Who we are
 
Unlimit Health is an international organisation working to end parasitic disease. We work closely with affected countries, sharing evidence and expertise to eliminate preventable infections. Our purpose is to support people to live healthy lives, free from limiting disease. 
 
Our vision is for resilient systems that sustain good health, so everyone everywhere can reach their full potential. We achieve this by working across multiple sectors in numerous countries to deliver effective and robust health programmes that have a lasting impact.  
 
We were founded in 2002 with a £20m grant from the Bill & Melinda Gates Foundation, and started life as a research group, the Schistosomiasis Control Initiative, within Imperial College London. Consistently ranked globally as one of the most cost-effective non-profit initiatives, we have received significant funding since our inception including from the UK Foreign, Commonwealth and Development Office (FCDO), USAID and philanthropic investors. 
 
What we do
 
Our work includes: 

• Evidence-based disease elimination support 
• Cross-sectoral health systems strengthening 
• Building collaborative partnerships 

 
Our main area of focus is the elimination of schistosomiasis and soil-transmitted helminthiases (intestinal worms). Endemic infections of these parasitic worms are found in some of the world’s most marginalised communities, and they can have a hugely detrimental effect on individuals, including:  

• Reduced productivity 
• Internal organ damage 
• Impaired child development 
• Reduced school attendance 
• Increased risk of HIV in women 
• Infertility

 
The role
 
This is an exciting role, to liaise and support partner organisations to ensure accounting records are complete, accurate, and up to date, coded correctly on UH’s cashbooks and reconciled against bank statements. You will also provide technical support to partners’ finance staff and train them on the use of the cashbooks and financial reporting to UH.
 
You will be educated to degree level and have basic speaking knowledge of the French language. You will have experience in a fast-paced and complex finance role. You should have experience of working with technical accounting packages as well as experience in financial planning and monitoring.
 
The role is fast-paced and complex, and the ideal candidate will need to have proven inter-personal skills, excellent verbal and written communication skills with the ability to assess priorities, organise workloads and initiate action and problem solve.

To apply
 
To apply, please submit an up-to-date CV and covering letter outlining your suitability for the role according to the job description and person specification.
 
Closing date: 27th July at 23:59pm
Screening Interview: W/C 28th July
Interview dates: W/C 4th August
 
Please ensure you are available to attend an interview on these dates.
 
Applicants are required to have the right to work in the UK, and documentary evidence will be requested at the interview stage.
 
Diversity Statement
 
We particularly welcome applications from candidates from under-represented groups to better reflect our mission and work to improve health equity. Research has shown that women and people from marginalised groups are less likely to apply for a role if they do not meet 100% of the job criteria. Please consider applying even if you do not fully meet our essential criteria. We are happy to schedule an informal chat to discuss the role further prior to submitting an application.
 
Unlimit Health is an equal opportunity employer. We welcome and celebrate differences in age, race, ethnicity, national origin, gender identity and expression, sexual orientation, physical or mental ability, religious beliefs, and socio-economic background. We are dedicated to fostering an inclusive environment where every team member is valued, respected, and has equal opportunities to thrive.
 
Unlimit Health is an international organisation working to end parasitic disease.
 
We work closely with affected countries, sharing evidence and expertise to eliminate preventable infections. Our purpose is to support people to live healthy lives, free from limiting disease.
 
REF-222446

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Senior Individual Giving Officer (Retention) to join our Fundraising team.

This vacancy may close before the advertised close date dependent on the number of applications, so if the role is of interest please be sure to apply at your nearest convenience.

Title: Senior Individual Giving Officer (Retention)

Salary: £33,000 - £35,500 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London (2 days per week on-site inclusive of day's attending fundraising events)

Job Summary

This role will create and deliver supporter-centric and insight-driven retention campaigns to maximise the loyalty and income from our base of 30,000 individual giving supporters. Reporting to the Individual Giving Manager, you will develop and assess a range of supporter journeys and asks to best retain supporters across regular giving, raffle, lottery, cash giving and legacy - through digital, telemarketing and direct mail channels.

This is an exciting opportunity to help shape and grow the supporter retention and engagement programme within an agreed annual budget and calendar. The successful candidate will be an experienced direct marketing and digital project manager and collaborative team player. If you have excellent creative, analysis and project management skills across a range of channels with a detailed understanding of supporter engagement for mass audiences, we would love to hear from you.

What’s in it for you?

• A competitive salary
• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description attached to this advert, or hyperlinked at the bottom of the advert on our careers page. You can also read more about what to expect on the Our recruitment process page.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

The Fundraising Executive will have a vital part to play in communicating and building relationships with Fight Bladder Cancer’s (FBC) supporters and fundraisers, as well as reporting on financial income and data to the Fundraising Manager. The role primarily involves contributing to FBC’s In Memory, Individual and Regular Giving Strategy, together with monitoring and managing income from online platforms and managing challenge events.

The post holder will need to be a competent, IT literate, passionate and very organised individual. Empathy and excellent communication skills are vital in this role and the candidate must be able to collaborate and work well as part of a team. 

Salary: £37,000 - £39,000
Contract: Permanent
Location: London – 2 days per week
Closing date: 21^st July
Benefits: 28 days holiday (plus bank holidays), up to 9% pension, and wellness and development support

We have a great opportunity for a Philanthropy Manager working for a wonderful medical charity, reporting to the Senior Philanthropy Manager. This is a fantastic role for someone looking to grow their career in relationship fundraising, with the chance to lead on mid-level giving and deliver gold-standard donor experiences in a supportive, high-performing team.

As part of this exciting role, you will manage relationships with donors giving between £1,000 and £50,000, create tailored communications and events, and play a key role in stewarding supporters during a pivotal year for the charity. You’ll also contribute to wider fundraising efforts and have the opportunity to develop your skills in donor engagement, project delivery, and cross-team collaboration.

To be successful as the Philanthropy Manager, you will need:

• Experience in fundraising or donor development, with excellent written and verbal communication skills
• Strong organisational skills and the ability to manage multiple projects and relationships
• A passion for relationship-building and delivering exceptional supporter experiences

If you would like to have an informal discussion, please call Ashby

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2630AJ
 

Cystic Fibrosis Trust is the charity uniting for a life unlimited for all people with cystic fibrosis. We fund vital research, improve care, speak out and race towards effective treatments for all. Cystic Fibrosis Trust is here to make sure everyone with cystic fibrosis can live without limits.  
 
Are you a passionate and organised Events Manager or looking to develop your career at manager level? Would you like to join a team that’s flexible, reliable and enthusiastic, whilst being determined to deliver positive impact for people with cystic fibrosis? Then we have an exciting opportunity for you! 
 
We are currently looking for an Events Manager to manage and deliver a portfolio of fundraising challenge events. This is a rewarding role that comes at a time when there is significant change and progress for those living with cystic fibrosis. 
 
Sitting within our Community and Events Fundraising team reporting to the Senior Events Development Manager, you will focus on events planning, the delivery of exceptional supporter stewardship, relationship building and retention and working collaboratively across the organisation to maximise events fundraising opportunities. 
 
In this role, you will:
 

• Deliver excellent events experiences for Team CF participants at high profile events such as the London Marathon, Great North Run and London Landmarks Half Marathon
• Lead the two Events Coordinators in the development and implementation of our challenge events portfolio
• Work within a vision of exceptional supporter stewardship for events participants, designing and implementing supporter journeys with particular emphasis to both digital and personal touch points

 
To be the right candidate for this role, you will:

• Have significant experience in third sector and/or events environments
• Have effective project and mass event management experience
• Have an in-depth understanding of Gift Aid and fundraising codes of practice
• Be able to work flexibly and collaboratively with a range of people
• Understand the legal and health and safety requirements of mass event organisation 

 
This role will require travel throughout the UK for challenge events. You will be able to take Time Off In Lieu (TOIL) for this and claim travel, hotel and subsistence allowances. 
 
The team all currently work from home and regularly keep in touch with online team meetings, individual catchups as required, as well as in person.
 
We will provide you with either London Weighting or a Home Allowance to support costs of travelling to work or working from home, a laptop, mobile phone and any other essential equipment needed for your role.
 
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays (this will be pro-rata for part time staff), opportunities for learning and development, pension, healthcare cash plan and more.
 
Closing date for completed applications -  9am on Wednesday 2 July 2025
 
Interviews expected – Week commencing 14 July 2025
 
We reserve the right to bring forward or extend the closing date if necessary.  Therefore, if you are interested in this role, please submit your application as early as possible.
 
Please note you will need to have the right to work in the UK before starting work with us and we will check this.
 
No agencies please.
 

For more details about the job and requirements, please visit our website or use the application button provided.

 
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
 
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
 
REF-222 298