Supporter experience manager jobs in norbiton, greater london

This role is homebased with regular travel to South West and London, and occasional travel to Birmingham for team meetings.

Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.

Who are we looking for?

We require someone with excellent skills and knowledge in communications, public relations and marketing with at  least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.

Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in the South West or London as regular travel (usually at least one community visit per week) will be required to Bristol, Gloucester and London.

If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.

What we offer

· £30,400 per annum pro rata

· Working hours: 4 days per week (30 hours), Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with 6% employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development:  Individually tailored induction, ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Our client is a user-led pan-disability charity operating primarily in Buckinghamshire. They are a successful, dynamic and influential charity, focused on supporting disabled people by fixing the biggest issues facing them. They aim to build a world which is Fair4All, including disabled people.

Position: Project Operations Manager
Salary Range: £31,000 - £34,000 FTE depending on experience
Hours: 37.5 hrs/week
Location: Remote working
Reporting to: Chair of Trustees
Benefits: Company Pension Scheme, standard holiday entitlement, flexible working

The role:

The primary purpose of the Project Operations Manager role is to provide leadership to ensure that their project work is delivered successfully, to agreed targets, on time and within agreed budgets.

Responsibilities:

• To take charge of and lead their projects, and the staff and volunteers working on them. Ensure project work is delivered successfully, to agreed targets, on time and within agreed budgets. This includes project reporting, overseeing and managing website, media, online and other communications activities related projects, and managing project budgets.
• Contribute to the development and delivery of their Operational Plan.
• With the Trustee Board and grants team, support the revival of appropriate dormant projects and the creation of new projects. Contribute to and endorse grant applications and ensure funder targets and goals are met.
• Establish and maintain collaborative and positive working relationships with their Trustees and key staff.
• With the Support Manager, positively influence the culture within their to ensure it remains an inclusive, diverse and effective working community and continue the charity’s policy of highly supportive and positive management of staff and volunteers, ensuring that their Values are upheld.
• Contribute to ensuring effective welfare and safeguarding policies are in place that are understood and regularly communicated to volunteers and employees.
• Ensure they deliver excellent customer service, so that service users, external organisations and partners receive high-quality service and support; and ensure any complaints or issues are managed promptly and satisfactorily resolved.
• Represent them and their projects internally and externally.

About you:

They are seeking an experienced charity operations and/or projects manager who can bring skills, expertise and knowledge into their rapidly expanding charity.

Essential skills and experience:

• Previous experience of successfully managing UK charity or not-for profit projects and/or services, including financial and budgetary controls.
• A track record of proactive success in achieving project and service goals and outcomes.
• Previous experience of successfully managing staff and, ideally, volunteers.
• A proven ability to effectively plan and manage a mixed portfolio of tasks and activities, including managing your own time effectively.
• A track record of personal learning and development, adapting to changing circumstances, and proactively meeting challenges.
• Strong personal commitment to diversity and inclusion including the social model of disability. Must be able to work effectively with disabled people with all types of impairment.

Desirable skills and experience:

• Understanding impairments including neurodiversity, mental health, sensory loss, long-term conditions and physical disabilities.
• A highly supportive management style which removes barriers for disabled staff and volunteers to allow them to work in ways which are most effective for them.
• Knowledge of project management tools.

About them:

Our client works by permanently removing barriers facing disabled people and finding answers to the big issues facing them, alongside helping individuals. Their projects and partnerships deliver unique and lasting change and effective support that helps nearly all the 41,000 disabled people in Buckinghamshire – plus many beyond their county.

Uniquely, they are mainly voluntary charity. They have over 150 volunteers, mostly disabled people, supported by a small staff team, who themselves run their projects and services. Many of their volunteers are jobseekers or needing help to move forward in their lives and they actively support them by the way we work.

How to apply: Please submit a CV with a covering letter (of no more than 500 words) setting out how you meet the person specification for the role.

You may also have experience in the following roles: Operations Manager, Project Manager, Charity Operations Manager, Programme Manager, Service Delivery Manager, Operations Coordinator, Project Coordinator, Charity Project Manager, Non-Profit Operations Manager, Service Operations Manager, etc.

REF-222 041

JOB TITLE:   

Games Services Manager 

REPORTS TO:

Head of Sport (HoS) 

RESPONSIBLE FOR: 

Games Services Officer 

SALARY BAND:

Manager (Band C), £40,000 - £45,000 dependent upon experience

TYPE OF CONTRACT:

Permanent

HOURS OF WORK:  

Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week, and will include work in evenings and on weekends and public holidays, as required 

LOCATION:

A hybrid of home and office working from the ParalympicsGB London Office or Loughborough Office as agreed. 

This role involves significant field-based activity and travel, including attendance at domestic and overseas events.

JOB PURPOSE

Demonstrating ParalympicsGB’s core values at all times, the Games Services Manager has responsibility for the design and delivery of key elements of ParalympicsGB’s Games Services Strategy and specific Games-related services and support whose outcomes will contribute positively to the fulfilment of ParalympicsGB’s vision, mission and objectives through: 

1. Working closely with the Head of Sport, exemplary management of identified areas of ParalympicsGB’s Games Services strategy and associated programmes, people and partnerships 

2. Excellence in delivery of identified core services including qualification and selection processes, accrediting the team, entering the team and managing team data  

3. Provision of world class advice and support to all Paralympic sports which contributes positively to a best prepared team at each Paralympic Games 

4. Provision of other input and support as a member of  ParalympicsGB’s  team support in the creation and delivery of an optimal Games-time environments

Games-time Role(s) All Games-time roles will be discussed and agreed for each Paralympic Games and will be dependent upon structure and delivery requirements.

KEY RESPONSIBILITIES IN DETAIL: 

Sport Directorate 

To support the on-going management of a cohesive and collaborative Sport Team environment which proactively embraces cross directorate / partnership working, additionally to: 

• Project management of ParalympicsGB’s Games Services Strategy within the Sport Directorate
• Provide regular updates to the Head of Sport regarding the implementation of the ParalympicsGB’s Games Services Strategy; identifying and communicating potential and actual risks in a timely manner 
• Proactively identify and develop key strategic performance partnerships both within the UK and overseas to support delivery of organisational objectives 
• Deputise for the Head of Sport in his / her absence at key meetings and activities on an agreed basis 
• Support to the Director of Sport and Head of Sport in delivering identified organisational objectives

Games Services Strategy 

Responsible for the management and effective delivery of identified elements of ParalympicsGB’s Games Services Strategy including: 

• Management of team data and the development of ParalympicsGB Base, including budget management. 
• Management of team qualification including performance and qualification tracking and reporting.
• Management of selecting the team including support to all Paralympic sports with selection policies and processes.
• Management of accrediting the team for the ParalympicsGB delegation, including collaboration with Games Operations in updating the Delegation Overview. 
• Management of entering the team including sport entries and liaison with National Governing Bodies and the Organising Committee.
• Management of the Qualification and Selection Panel. 

Team Development Strategy:

Provide support to the Director of Sport and the Head of Athlete Services for the following aspects of ParalympicsGB’s team development strategy:  

• Support the design of the ParalympicsGB team development strategy and lead on elements of programme delivery 
• Support the ParalympicsGB team Games recruitment project
• Lead the planning group for Team Development Programmes, including event and budget management 
• Lead the Team Member’s Agreement Working Group, including collaborative work with our legal partners. 
• Support delivery of the Team Leader Journey including workshops and induction programmes.

Miscellaneous: 

• To work collaboratively with Paralympic sports, UK Sport, Home Country Sports Institutes, British Olympic Association and other partners to ensure coherence in positioning, approach and impact of the Games Services Strategy and Games-specific services and support
• To ensure effective processes of monitoring, evaluation and quality control, and the observation of key performance indicators across all responsibility areas 
• To support colleagues within ParalympicsGB across all areas of the Championing Change strategy, as reasonably required by the Director of Sport 
• To attend all meetings, workshops and seminars, whether internal or external, regional, national or overseas, which are reasonably deemed to be relevant to the fulfilment of the demands and responsibilities of the role 
• To fulfil any other agreed duties as required by the Director of Sport and / or Head of Sport 

VALUES

The British Paralympic Association is an organisation with unique responsibilities and roles.  However, we will only achieve our ambitions by working with and through others, and by appreciation of where we fit within the wider sporting landscape.

This partnership working internally and externally is driven by three values: excellence, respect and integrity. More information will be shared with our new strategy later this year. You will therefore adhere to:

Excellence – Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive and progressive approach to our interactions with others. Like the athletes that we support., we will always challenge ourselves and others to do better.

Respect – Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion and the value of our differences. 

Integrity - We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.

This job description and person specification is not to be regarded as exclusive or exhaustive.  It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.  

Project Manager (Programmes)

£40,000-£46,000 (dependent on skills and experience) plus generous benefits

Location – Home-based with regular travel across a designated region and to our offices as required

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

As Project Manager, you’ll lead key aspects of the Grass Pitch Programme, working with national governing bodies and stakeholders to improve the quality and sustainability of grass pitches. You’ll also deliver a nationwide volunteer strategy, helping to recruit, train, and retain volunteers who maintain vital community pitches. This role blends programme delivery, strategic planning, and stakeholder engagement at the highest level.

In this role, you’ll manage multi-sport capital and revenue investment plans, build strong relationships with NGBs, County FAs, and delivery teams, and lead the development of a robust volunteer Groundskeeper strategy. You’ll coordinate project timelines, budgets, KPIs, and risks, while using data to drive continuous improvement.

About the Football Foundation

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone. 

The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place. 

What are we looking for?

We are looking for someone with demonstrated experience in complex, multi-stakeholder project or programme management, and excellent skills in stakeholder engagement, relationship building, and team collaboration. You’ll have a strong understanding of sports development, facility operations, and community needs, as well as in-depth knowledge of sports National Governing Bodies. Strategic thinking, effective communication, and an understanding of funding and investment processes are essential, and you should be confident using digital tools and data to drive delivery and continuous improvement. A commitment to equity, diversity, and inclusion, as well as an understanding of barriers to participation, is crucial. Experience working with or alongside national governing bodies or in the sport/community development sector is highly desirable.

You don’t need to follow football to apply, but it is expected that you appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £40,000 - £46,000 per annum, dependent on relevant skills and experience.

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets.

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.

The closing date for applications is: Thursday 3 July 2025 at 09:00am

Interviews will be held in-person at Wembley Stadium on 11 July 2025.

We're growing our amazing team and looking to recruit two fabulous new staff who want to work alongside people as they find their pathway to travel out of homelessness.

The 999 Club

The 999 Club has stood on the corner of Deptford Broadway for more than 30 years, working with and supporting the local community. Our focus now is on people who are street homeless, rough sleeping or unhoused and those who have no recourse to public funds. As the 999 Club, people who use our services are our members.

The Gateway

Our day centre, The Gateway, is open five days a week and provides a welcoming, safe and friendly space where our members can spend time away from their usual situation and sort out practicalities like getting laundry done, taking a shower, charging their phone and having something to eat. It’s where our Intervention Team are often based as part of their work, empowering our members.

The Intervention Team

Working alongside the Essential Services Team and an amazing team of volunteers the Intervention Team provide triage, assessment, holistic progression planning, advocacy and support for members of the Gateway, identifying and addressing their immediate housing situation as well as wider social, health and wellbeing issues with the ultimate aim of them finding a pathway out of homelessness.

Who We’re Looking For

We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour and a no- nonsense, positive attitude looking to make a difference in their community.

We’re looking to recruit two Intervention Workers – one for complex interventions where there are additional factors. This would best suit someone with experience whilst the brief intervention role would suit someone with transferable skills but little to no experience in the homelessness sector.

Why You Should Apply

This is a really exciting opportunity to join the team as we evolve service delivery, creating clear pathways for people who have different journeys to travel out of homelessness.  

The hours of work are Monday-Friday 08:45h-16:45h.

Staff benefits include

· 27 days annual leave (plus Bank Holidays), increasing each year to a maximum of 30 days 

· 3% pension contribution on qualifying income 

· Employee Assistance Programme 

· Cycle to work scheme 

· The opportunity to be part of a truly amazing team doing truly amazing work

Sensory Services by Sight for Surrey has been established for over 100 years.  We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers and to be as independent as possible.

An exciting opportunity has arisen within our Children and Young People’s Service.  The team enables and empowers children, young people and families to thrive, by providing a variety of vibrant and impactful services, activities and events.

This role would suit someone who enjoys and is skilled at supporting families to overcome barriers they face as a result of having a disabled child, including providing one to one support, practical assistance, and group workshops.  Candidates should have experience of working with children, young people and families in a support role.

Key responsibilities

· Ensure parent carers have someone to work alongside them to help to overcome barriers they are facing as a family as a result of their child/’s sensory impairment.

· Provide practical assistance (such as letter writing and attending meetings with a parent carer) where this is needed.  This will include assisting with the Education & Health Care Plan (EHCP) to ensure it accurately reflects their needs.

· To assess and identify when the needs of the children and their families are not being met and work with parents, other professionals, and organisations as appropriate to address the issues with the aim of ensuring that the children have the opportunities and environments that will enable them to reach their potential and achieve their aspirations.

· Reduce loneliness and social isolation for parent carers by both connecting them with wider parent carer support services, and by organising and facilitating opportunities for them to come together, such as through drop-in events at community café’s and parent led support groups.

· Empower and enable parent carers to have the knowledge, skills, confidence, and support they need to advocate for their child/children through organising group training workshops and development around specific topics, creating and sharing resources that will help, and through our Power to The Parents event.

· To support children and young people through transition from children’s services into adult services, engaging with SEND services and adult services where appropriate.

· To follow all policies, including those focused on confidentiality, equality, and diversity. 

· Keep accurate and up to date records of work completed and support provided.

· Create, share and store two anonymised case studies each month which demonstrate the barriers faced by families, and the impact of the service.

· To attend weekend and school holiday activities and events to meet and support the children, young people, and their families at a time that works for them. 

· Ensure the family support service is needs led and inclusive for all.

· Offers first line emotional support to parents and young people as they come to terms with their vision impairment/ multi-sensory impairment as appropriate and make onward referrals where appropriate for more robust assistance, such as through our counselling service. 

· To encourage parents to become involved in activities available to children & their families and to support older children to engage with the 11UP and Young Adults programme as age appropriate.

· To keep up to date with current legislation, local and national policies, research and services and to share these appropriately.

· To be proactive in safeguarding all children and adults from abuse, and report any suspected incidents of abuse, following our policies and procedures which link with the Surrey County Council Safeguarding framework.

· To undertake all mandatory training, and continuous professional development (CPD) 

· To represent the charity at external forums and as appropriate, attend meetings as a representative.

· To co-operate fully as a member of the staff team and to ensure good communication at all times including attending team meetings, supervision and annual appraisal.

· To complete any other requests, with appropriate training, to support the wider team and charity goals.

Person Specification

Essential

· Significant experience of direct work with families in a support capacity

· Experience of planning and managing own workload within established guidelines

· Experience of working in partnership with outside agencies such as the Local Authority and Education.

· Ability to respond professionally and reflectively in situations where emotions may be running high.

· Ability to problem-solve and respond in a practical way to issues that arise.

· Ability to produce own routine correspondence using/ creating standard letters

· Experience in facilitating groups and workshops.

· Excellent communication skills, with a range of audiences in a range of formats. 

· Advanced influencing skills.

· Ability to understand and react to the needs of vulnerable families.

· Ability to prioritise, and to work under pressure to specific timescales and targets.

· Knowledge, understanding and experience of working with safeguarding processes.

· Knowledge of the Equality Act and other relevant legislation, with the ability to acquire this knowledge pro-actively where it is not already in place.

· Excellent understanding of confidentiality and professional boundaries

· Knowledge and understanding of data sharing protocols

· Experience of working independently, and as part of a team.

· Ability and willingness to travel across the county as required to meet the needs of families (mileage paid at 0.45p per mile)

· An enthusiastic, positive and ‘can do’ attitude.

Desirable

· Experience working with children, and young people who have a vision impairment, multi sensory impairment, those who are hard of hearing or Deaf.

· British Sign Language (BSL) skills

· Instructed advocacy qualification

· Professional qualifications in related discipline

· Experience of setting up and developing services or projects

· Experience of producing case studies and impact reporting

We can offer you:

· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)

· Investment in your development

· Access to an Employee Assistance Programme

· Pension contributions 6% matched with the Pensions Trust

· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses

· Free parking

· A vibrant and friendly team! 

An Enhanced Disclosure and Barring Service will be required, which we can arrange.

Circa £65,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) Principal Gifts Lead within the Philanthropic Partnerships Team.

The Principal Gifts lead plays a key role in the delivery of strategy focusing on 7-figure partnerships and beyond to increase income through innovation, partnership growth/retention, better collaboration and integrated relationship management. This role has a heavy emphasis on making new connections and building new partnerships to compliment UNICEF’s work and increase impact for children.

The successful candidate will be skilled in developing strategies for transformational funding with tangible experience in successfully securing new gifts at 7-figure plus levels. They will need to be results-focused with an ability to connect, communicate and build effective relationships at all levels.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday 10 July 2025.

Interview date: Week commencing 21 July 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Contract Type: Full-time, Permanent

Salary: £27,144

Location: Camden (NW3)

If you are looking for a fulfilling and rewarding career where no two days are the same, this might be the job for you!

The only thing you need is a passion for making a difference. We don't require previous care experience as we provide all the training and support you need to excel in your role.

About the Role

As a Waking Night Support Worker in a Semi-Independent Home, you will have the opportunity of developing authentic relationships with our young people (aged 16 – 21 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.

Throughout the shift you will have the additional support of an on call manager should you have any questions. Further to this, you will be involved in team meetings monthly and will also receive monthly supervision.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.

Working Hours

Our Young People need care 24/7 so we have fixed rotas, with staff needing to be able to commit to weekends and bank holidays.

For Waking Night support staff; shifts are 11.5 hours from 20:00 - 07:30 or 21:00 - 08:30, on average you will be working 40 hours a week.

There is always the possibility to do overtime if you need a bit extra, this is paid time and half; same as bank holidays.

What you need to bring to this role

• Genuine commitment to working and supporting Young People to achieve their full potential.
• An understanding of the issues facing young people.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to work shifts, including weekends and bank holidays.

What you should expect from us

• Salary: £27,144
• 4 weeks full induction and training program (paid).
• Competitive pay and reward structure offering salary progression based on performance.
• Tailored career development plan through our “St Christopher’s Academy”.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

Recruitment Process

In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. 

For the full Job Description and Person Specification - please visit our website.

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Once application has been submitted, candidates will require to complete an online situational test which will inform the shortlisting process. Unsuccessful candidates will be communicated the outcome via email.

Closing date: Monday 30th June 2025

First stage interview: Tuesdays and Thursdays throughout June & July 2025

Shortlisted candidates will be invited to an individual interview. The interview will be face to face at our offices in Putney.

Second stage interview: Successful candidates will then attend the second stage at their preferred location.

We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Position: People & Community Manager 
Reports to: Executive Director 

Collaborates with:  Centre Operations Manager & Spiritual Programme Coordinator 

Location: Jamyang Buddhist Centre, London, with the option for some remote working. 

Preferred Start Date: Early September 2025 
Salary: £28,000 - £32,000 (depending on experience) 
Hours: 35 hours per week, with occasional evening and weekend work (TOIL provided). 

Application Deadline: July 16 

Purpose 

As People & Community Manager you nurture Jamyang’s values-aligned culture and strengthens its sense of community, both internally and externally. This role bridges HR admin, onboarding, volunteer coordination, and community engagement - ensuring staff and community members alike feel welcome, heard, and supported. You also help embed our collective commitment to a liveable future - ensuring that care for the environment is reflected in how we work, communicate, and come together as a community. 

Key Responsibilities 

1. HR Administration & Onboarding 

• Oversee day-to-day HR administration, liaising with Jamyang’s external HR consultancy for specialist support. 

• Coordinate onboarding processes, ensuring a warm, inclusive welcome aligned with Jamyang’s values. 

• Support managers with HR processes such as probation reviews and leave tracking. 

2. Volunteer Programme Coordination 

• Coordinate recruitment, onboarding, and ongoing support of volunteers, ensuring rewarding and meaningful experiences. 

• Develop volunteer role descriptions, training resources, and appreciation initiatives. 

• Liaise with the Centre Operations Manager and Education Department to align volunteer support with operational needs. 

3. Community Engagement & Events 

• Organise community consultations, listening circles, and social events to foster connection and belonging. 

• Act as a point of contact for community members seeking engagement opportunities. 

• Support communications that build a vibrant and inclusive Jamyang community. 

4. Culture Stewardship & Equity, Diversity, and Inclusion (EDI) 

• Develop and implement initiatives that embed Jamyang’s values—care, interconnectedness, warmheartedness—into daily work life. 

• Champion EDI by: 

• Supporting the implementation of Jamyang’s EDI strategy in collaboration with the Executive Director and the Education department. 

• Organising awareness-raising activities such as training, book clubs, community discussions, and inclusive programming. 

• Advising on inclusive language and practices in external communications (in collaboration with the Comms Manager). 

• Monitor and report on EDI progress, sharing insights and recommended actions with the leadership team. 

Is This You? 

The successful candidate is a warm-hearted, values-driven communicator who thrives on building bridges between people and communities. They bring a thoughtful, grounded approach to fostering inclusion, supporting volunteers, and embedding EDI into all aspects of Jamyang’s culture. 

What You’ll Bring to the Team 

• 3–5 years’ experience in HR administration, volunteer coordination, or community engagement, and are confident working with people across a wide range of backgrounds. 

• Community Organiser: You have hands-on experience coordinating volunteers, running onboarding processes, and bringing people together through events or community consultations. 

• Organised Operator: You’re comfortable juggling multiple priorities, with strong time management, planning skills, and a methodical approach to getting things done. 

• Trust Builder: You foster connection through clear, compassionate communication and an openness that helps others feel seen and included. 

• Tech-Savvy Organiser: You’re comfortable using tools like BreatheHR, Asana, Microsoft Office, and event platforms to keep things running smoothly. 

• Inclusive Ethos: You understand EDI and safeguarding principles, and actively foster a safe, welcoming environment for all. 

Compensation and Benefits 

• £28,000–£32,000 per year, depending on experience 

• 35-hour workweek (below market average), supporting a healthy work-life balance 

• 33 days’ paid holiday (including bank holidays), above the UK statutory minimum 

• Opportunities for professional development and training 

• A warm, values-driven work environment at the heart of Jamyang Buddhist Centre 

• Healthy, home-cooked vegan lunches provided on working days 

• Free access to our full programme of teachings and events (unless otherwise indicated) 

We warmly welcome applications from people of all backgrounds and lived experiences. We’re committed to building an inclusive team that reflects the diversity of the communities we serve. 

Early Literacy Interventionist (North London)

Are you looking for a new challenge? Are you keen to work with children to support and develop their phonics and reading skills? 

38% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive. We work to ensure that all children have 1:1 reading support at the time they need it most.

Our Early Literacy Intervention (ELI) programme (based on a model that serves 20,000 children successfully in the USA) provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Literacy Interventionist works individually with target children. 

This ELI role, reporting to the Schools Development Manager, is a great opportunity for someone who wants to develop and grow their knowledge of phonics and/or their teaching skill set. It is ideal for someone with previous school experience who is looking for a new and exciting challenge.

You will conduct initial baseline assessments and then deliver differentiated, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Although you are employed by Chapter One, you will work closely with the school team to understand the progression of the school’s phonics teaching; establish tailored plans for each child and feedback on pupil progress. Using your knowledge and insight, you will also collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a part-time role, based across two primary schools in Haringey, North London. 

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.

The opportunity to help organise one of the world’s biggest global health events in 2028.

Job title: ICTMM Events Manager
Reports to: CEO
Hours of work: Part time moving to full-time
Salary: 35-40k subject to experience
Job type: Fixed term contract to end September 2028
Location: Initially based in the London Office with some travel to Liverpool

Job summary

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity that supports members who work in, or are interested in, tropical medicine and global health.

In September 2028 it is hosting the International Congress for Tropical Medicine and Malaria (ICTMM) on behalf of the International Federation for Tropical Medicine (IFTM), in Liverpool, UK.

ICTMM 2028 expects to receive over 1,500 attendees, hopefully with over 40% coming from outside of Europe. It is an educational meeting with a high proportion of the content driven by abstracts. The event is being delivered by RSTMH with the support of a Professional Conference Organiser (PCO).

The ICTMM Events Manager has responsibility for coordinating the development and delivery of ICTMM 2028 at RSTMH, working with the RSTMH team, the PCO, the event venue ACC Liverpool, IFTM, and other suppliers.  The individual would be based at RSTMH where the role would start on a part-time basis and move to be full-time 17 months before the event.

The role requires an able self-starter who understand the logistics and considerations of running a scientific, abstract-driven event of 1,500+ attendees, of working with a PCO and of educational events attended by a high number of international guests.  There will be some travel to Liverpool and the role would require some overnight stays there before and during the event.

The candidate needs to have excellent event management and project management skills, communication and relationship building skills, and to be organised and flexible with a great attention to detail.  They should be as comfortable developing an events strategy, as answering queries about tickets sales, and negotiating sponsorship. Alongside delivering the ICTMM meeting there are opportunities for partners to deliver events at the same venue, which are also the responsibility of the events manager.

The role will start as one day per week and then move to be full time as we approach the event. The current expected timings are

• Up until 31 March 2026 – 7 hours/1 day per week
• 1 April 2026 to 31 March 2027 – 21 hours/3 days per week
• 1 April 2027 to 30 September 2028 – 35 hours/ 5 days per week

Up to 1 April 2027 the role is purely office based, and there is flexibility to work the hours between Tuesday and Friday (not Mondays). The role has core hours of 10am-4pm so the working day needs to be within these hours.

The role may require work in the evenings or weekends and potential time staying in Liverpool.

Main responsibilities

• Develop a comprehensive project plan for all aspects of ICTMM 2028, working with the PCO, and be responsible for ensuring all stakeholders meet deadlines leading up to the event
• Coordinate stakeholders working on ICTMM 2028, ensuring all are up to date with progress and relations run smoothly – including RSTMH, PCO, conference venue, IFTM, ICTMM Strategic, Sponsorship and Scientific Committees and other third parties
• Work with RSTMH CEO to recruit Committee Chairs and members, develop a long list of partners and sponsors for funding and support, and develop legal agreements for these
• Develop and disseminate accurate and timely content about ICTMM through a dedicated website, a dedicated newsletter and other marketing materials, which is high quality, and accessible
• Work with the RSTMH CEO and PCO to deliver sponsorship and other financial support for the event
• Help coordinate meetings of the ICTMM Committees where needed
• Assist the PCO with activities to maximise attendance to the event
• Help deliver travel and accommodation, plus assist with visas for speakers and sponsored attendees
• Oversight and responsibility for the budget, and re-forecasting of income and expenditure for the event
• Work with the PCO on the logistics of the event management e.g. exhibition space and registration
• Assist RSTMH and the Scientific Committee to secure plenary speakers, assisting with logistics
• Establish and manage a system to monitor and evaluate progress towards ICTMM 2028
• Manage all ICTMM event enquiries that come through to RSTMH and forward to the relevant team
• Develop systems and processes to ensure we capture all data from ICTMM into our CRM

Person specification

• Strong event and project management and organisational skills
• Excellent problem-solving skills with a proactive approach and mind-set
• Excellent communication skills, both written and verbal
• Brilliant time management and task prioritisation skills
• Meticulous attention to detail
• Good writing skills and ability to produce creative content
• Relationship building skills, being able to inspire others and bring them with you
• Professional and articulate
• Experienced team player – able to fit in and work with other team members
• Interest in tropical medicine and international health
• At least 3 years proven track record of managing and delivering successful national and ideally international events, measured in terms of attendance, budgets, and achieving sponsorship
• Understanding or experience in coordinating events of the scale and diversity of ICTMM 2028
• Experienced working with PCOs, Committees, and ideally Board members and high profile speakers
• Numerate with experience of budget management including forecasting, and financial monitoring
• Experience of working with a CRM system, running reports and analysing data as needed
• Willingness to work unsocial hours, and to travel outside of London, with reasonable notice

We will be interviewing candidates as applications are received and so may close the application process early.
Please do apply as soon as possible.

To apply for this role please send us your cv and a supporting statement of no more than 1,000 words which lays out clearly how your experience matches the key responsibilities and person specification. Please also include a statement to confirm if you are able to work in the UK without a visa. (Please insert your supporting statement where it asks for your cover message or covering letter). 

No agencies please.

We are looking for a Trusts & Foundations Manager for an incredible arts charity to oversee the delivery of the Trusts and Foundations strategy, including researching and identifying suitable prospects, writing funding applications, and account managing existing Trusts and Foundation supporters.

This is a London based hybrid role.

The Charity
A long standing collaborative arts charity, passionate about supporting artists in times of need and empowering them through all stages of their lives.

You will be joining a welcoming team, known for its supportive and inclusive working culture, offering fantastic benefits including 25 days holiday, plus bank holidays and an additional 3 days between Christmas and New Year, contribute an amount equivalent to 10% of your annual salary to their defined scheme pension plan, enhanced sick pay as well as much more!

The Role
Identify and secure key trust and foundation partners, prioritising multi-year / 5-figure+ opportunities.

Contact trusts and foundations and build relationships to establish potential for partnership.

Develop high-quality proposals and applications to trusts and foundations.

Support stewardship plans for existing trusts and foundation partners.

The Candidate
Proven track record of successful 5 and 6-figure trusts & foundation applications made and secured.

Demonstrable experience in researching and distilling information and data into informative and persuasive proposals and donor impact reports.

Experience effectively cultivating and stewarding trust & foundation partnerships

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

If successfully recruited to the role, your job title would be CRM Officer.

Are you data-driven, proactive, and passionate about creating meaningful supporter experiences? Join Shelter as one of our CRM Executives and become a vital part of a specialist team driving engagement and growth through innovative, personalised communications. Working closely with experts across the organisation, you’ll help shape and deliver compelling email campaigns that inspire action and support our mission to end the national housing emergency.

About the role

We are looking for a data orientated and proactive CRM Executive to join the team and really make their mark here at Shelter.

Working closely with the Head of CRM and Senior CRM Manager, you along with the one other CRM Executive will be responsible for delivering all marketing email communications for Shelter, from data selections and workflows to building dynamic emails, as well as fulfilling data briefs for other channels.

Role specifics

As a key member of the CRM team, you’ll support the delivery of our CRM strategy by managing the end-to-end execution of email campaigns using Adobe Campaign. From audience segmentation and data selections to workflow creation, quality control, and reporting, you’ll play a central role in ensuring campaigns are accurate, timely, and engaging. You’ll collaborate closely with internal stakeholders, coordinate briefs, and contribute innovative ideas and testing plans. With a strong focus on data, supporter engagement, and continuous improvement, you’ll help drive meaningful results and become a go-to expert in campaign set-up and delivery.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

We’ve established a specialist CRM function with a cross-organisational remit, working collaboratively across the business to develop and co-ordinate a programme of communication that strengthens engagement with all those who want to support our cause, in keeping with our strategic goal of giving anyone who comes into contact with Shelter the chance to help end the national housing emergency.

The team plays an important role in helping us achieve our target of growing our active and engaged supporter base, leveraging our investment in marketing automation technology (Adobe Campaign) to deliver a great supporter experience at every touch point.

The team has a cross-organisational role, works closely with multiple other teams – notably the Data & Insight team, and SCRM who manage our supporter database (Microsoft Dynamics).

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job Title Business Development Manager

Reports to Director of Improvement and Practice

Direct reports Membership, Development and Partnership Officer

Duration Permanent

Salary £39,000 - £55,000 Full Time Equivalent

Hours 28 hours per week. Our preference would be for this to be spread across Monday – Friday but we offer flexible working and are open to hearing what would work best for you. Please note, our core team days are Tuesday AM and Thursdays.

Location Hybrid work between home and our Vauxhall office – please read more about our approach to hybrid working in the relevant section below. Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, people accessing services, their families, and the voluntary organisations that work for them.

Our Vision:

People shaping their health and care.

Our Mission:

We advocate for more equitable and person-centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities

· Finding common cause across communities and conditions by working with member charities and those they support

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The role

We are looking for an entrepreneurial and ambitious Business Development Manager to lead our organisational efforts around income generation. The role is ideal for someone with experience in fundraising and/or business development interested in leading the work of a small but impactful and highly respected charity in the health and social care space.

At National Voices, fundraising responsibilities are shared across the organisation, so it is important that the successful candidate is able to work in a collaborative way with others and is just as happy with rolling up their sleeves and writing bids and supporting others to.

National Voices’ is a unique organisation and so we are keen to bring on board a Business Development Manager who understands what our niche offer is and can work creatively to find funders and clients who are interested in that. We’re proud to be an organisation:

- Which brings together 200+ health and care charities, connecting us with the experiences of millions of people.

- With an impactful policy and public affairs function, which is able to get into the room with top policy and political figures to make the case for a more person-centred and equitable health and care system.

- With a strong research function, which is able to credibly and impactfully bring together the insights of people who experience health inequalities and people with long-term conditions in a way that informs and improves the practice of decision makers in the NHS and social care.

- With a skilled lived experience team, that works to develop the skills and knowledge of decision makers in health and care around co-production and co-design, and invests in the skills and agency of people with lived experience of health and care.

- With a strong focus on reducing health inequalities and a commitment to anti-racist and anti-oppressive approaches to our work.

While your primary role will be raising funds for National Voices, you will need to be confident in acting as an ambassador for the organisation and in conveying who we are, what we do and the key priorities of our members and people who use health and care.

Responsibilities

Maintain and grow a strong pipeline of funders and clients

· Overseeing the work of our Membership, Development and Partnership Officer in bringing together weekly information on publicly advertised funding opportunities, periodically testing new search words in line with our strategic and commercial interests.

· Ensuring we have access to relevant tendering frameworks.

· Maintaining a pipeline of charitable Trusts and Foundations.

Write and submit bids, and support others to

· In some instances, leading on bid writing – drafting, costing and submitting high quality bids for both project and core funding.

· In other instances, buddying with staff members on bids – carrying out initial call with funders to check fit of projects, supporting with budget development, sharing previous relevant tender responses to support bid writing, supporting submission, leading on the social value response and more.

Support and co-ordinate fundraising efforts of the staff team

· Co-ordinating the triaging and prioritisation of funding bids within the team, in line with our strategic priorities.

· Matching project ideas from across the team with funding opportunities.

· Organising fundraising meetings and ensuring the organisational income generation tracker is up to date.

· Supporting members of the staff team to develop their business development and fundraising skills.

· Providing advice and support to the wider team on compliance with our organisational ethical fundraising policy, the ABPI code, the ABHI code and the Code of Fundraising Practice.

· Maintaining our rate card.

Maintain and develop relationships with prospective funders, clients and organisations we may wish to partner with on funded projects

· Maintaining and developing relationships with grant funding teams at pharmaceutical companies – keeping them updated on our priorities and pitching potential projects for grant funding.

· Alongside other managers and the Senior Management Team, maintaining and developing relationships with development teams at organisations we may want to partner with – consultancy firms, think tanks, research agencies and more.

Manage our partnership scheme

· Take lead responsibility for client management and renewals for organisations on our partnership scheme.

· Coordinate responses to partnership requests within our staff team. Co-ordinate, develop and oversee the delivery of our partnership offer.

General

· Line-manage staff, in the first instance our Membership, Development and Partnership Officer, to include appraisals, setting objectives, monitoring performance and supporting development.

· Review our income generation approach regularly and making suggestions for improvements, using insights from both successful and unsuccessful bids.

· Report progress on our income generation to the board on a quarterly basis.

· Take a pro-active approach to including our members and people with lived experience in all areas of our work.

· Follow processes set out to measure, monitor and communicate the impact of our work.

· Support good project, financial and data management.

· Contribute to the team’s planning activities and undertake other relevant duties as appropriate.

· Deputise for other members of the team when needed.

· Be prepared to take part in full day events, including providing planning and support.

· Be prepared to take part in events outside of core hours, when sufficient notice has been given

Person specification

Values, attitudes and behaviours

· Passionate about National Voices’ mission and work.

· Proactive, flexible and responsive

· Comfortable working in a team, as well as under own initiative

· Entrepreneurial and commercially savvy.

· Calm under pressure and able to work to tight deadlines while maintaining accuracy.

· Committed to reducing inequality and embracing diversity.

· Comfortable with a range of views and perspectives and keen to make connections and build relationships.

· Willing and confident to assert views, constructively challenge others and receive constructive feedback.

Skills and abilities

· Excellent bid writing skills.

· Excellent communication skills, both written and verbal.

· Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.

· Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels

· Ability to embed clear and reliable processes amongst a team of creative and busy people.

· Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.

· Able to work well under pressure and to tight deadlines while maintaining attention to detail.

Experience, knowledge and understanding

· A proven track record in securing funding in the health and care space – with regular experience of securing five and six figure funding.

· A strong understanding of health and social care.

· Experience in strategy development and delivery around income generation, fundraising or sales.

· Experience of winning work through competitive tendering (desirable).

· Experience of securing funding from Trusts and Foundations (desirable).

· Experience of client / account management (desirable).

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time.

We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Equality and inclusion

As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.

We currently have an under-representation of people from racial and ethnic minority groups in managerial roles in our organisation and so would particularly welcome applications from people from these groups.

We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.

We have a range of benefits in place to ensure everyone can thrive, for example:

· We are a Disability Confident employer

· We offer enhanced parental and sickness leave

· We offer flexible working wherever possible

· We provide our employees with an annual wellbeing allowance

· And much more

Find out more: Our Benefits and Workplace Policies.

How to apply

Please apply by 5pm on 3rd July. Interviews and assessments will be held online on the afternoon of 15th July. Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application. If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview, and you will be asked to prepare a presentation. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Director of Operations and Finance, Matthew Haslehurst.