Supporter experience manager jobs in northampton, greater london

Finance Director

Location: Bromley By Bow Health Partnership - Tower Hamlets, London 

Hours: Full-time (Part-time and job share considered)

Contract: Permanent

Salary: c.£90-100k FTE dependent on experience

Benefits: NHS Pension | Employee Assistance Programme | Meaningful work within a nationally recognised health and wellbeing partnership

Are you a senior finance professional looking for a values-driven leadership role in a pioneering GP partnership?

We’re looking for a qualified and experienced Finance Director to join our leadership team at Bromley by Bow Health Partnership (BBBHP). This is a new role, spanning strategic leadership and operational management, offering the opportunity to shape and mature the financial governance, planning, and operations of our innovative, community-focused organisation.

About Us

Bromley by Bow Health Partnership is a four-site GP partnership. We work to create healthy communities, together with local partner organisations here in Tower Hamlets, employing over 200 staff across our 4 sites and have over 50,000 registered patients. We are co-located with the Bromley by Bow Centre charity. With them and other partners, we meet people’s needs through an integrated population health model designed to address the clinical, psychological and social determinants of health.

We have been an international influencer of health policy and play a leading role in our local Primary Care Network. We pioneered social prescribing nationally and we have trained many of the country’s Social Prescribing Link Workers while inspiring many others inside and outside the NHS. 

About the Role

As Finance Director, you will:

• Lead on financial strategy, governance, planning and reporting;

• Support the Partnership Board, Finance Subcommittee, Local Operating Boards and Executive Director with high-quality financial insights and planning;

• Oversee financial compliance and risk mitigation aligned with NHS, CQC and regulatory standards;

• Drive forward value for money, financial sustainability, and service efficiency;

• Support business development, contract negotiations, and wider corporate services including HR, IT, Estates, and Information Governance;

• Foster financial upskilling across clinical and non-clinical teams;

• Provide leadership in modernising systems, processes and reporting.

This is a hands-on leadership role ideal for someone who enjoys working closely with people and making a real difference in their organisation and community.

Who We’re Looking For

We’re seeking a qualified accountant (ACA, ACCA, CIMA or equivalent) with:

• A strong commitment to social justice, inclusion and creating healthy communities;

• A collaborative, people-centred approach to leadership

• Demonstratable experience in senior leadership and financial management;

• Experience in change management and organisational development;

• A track record of financial transformation and systems implementation.

You’ll thrive in our values-led, partnership culture and be excited to join a team that blends professionalism with purpose.

Why Join Us

• Work for a pioneering, mission-led organisation that’s nationally recognised for its innovation and impact;

• To increase our impact by leading our journey to greater financial sustainability;

• To develop our corporate services, so they become more efficient and effective in supporting our larger organisation;

• To support committed locally-raised employees, many of who are impressive exemplars of social mobility

We are committed to creating an inclusive workplace and welcome applications from individuals of all backgrounds. We particularly welcome applications from black candidates, who are currently under-represented in the senior leadership team. 

We are happy to discuss reasonable adjustments needed throughout the recruitment process and in the workplace. 

Ready to Apply?

No agencies please.

To help with shortlisting candidates, please provide a covering letter on no more than 2 sides of A4 outlining your career ambitions, proud achievements, strengths and areas of personal development.

We will try to accommodate requests for an informal discussion about the post.

Closing date: 27 June 2025 12pm 

First round interview date: 4 July 2025

REF-221998

Thrombosis UK is a small but impactful health charity focused on raising awareness, funding research, and supporting education around venous thromboembolism (VTE). With a team of just three staff and a dedicated Board, we are entering a transitional period and are seeking an Interim CEO to ensure smooth day-to-day operations and provide hands-on leadership while we recruit a permanent CEO.

This is a practical, sleeves-rolled-up role ideal for someone who is comfortable managing a small charity and supporting both strategy and admin. You’ll work closely with staff and trustees, maintain momentum across our programmes, and support stakeholder and beneficiary engagement. Fundraising and marketing experience are a plus.

While this is an interim post, applicants will be welcome to apply for the permanent CEO role when recruitment begins.

Chief Operating Officer

Salary band: £50,000-£60,000 per annum, depending on experience

Reporting to: CEO

Key leadership role within a dynamic growing charity transforming young people’s lives in London.

We are seeking a dynamic and motivated leader to join our Senior Leadership team as Chief Operating Officer / Head of Central Resources. This is a key role managing and continuously improving our central operations, enabling the Trust to maximise our impact. Genuine passion for social mobility and creating opportunities for young people is essential as well as a high level of personal responsibility and ambition to drive the Trust’s long-term success.

Construction Youth Trust is an ambitious, impact-led charity whose mission is to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds, under-represented groups and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive to achieve net zero and future economic growth, offering young people substantial opportunity for career progression.

Scope of role

We recognise the scope of this role is wide and we are open to working with the successful candidate to flex the span of their initial responsibilities dependent on their individual strengths. While we are ideally seeking an experienced Senior Leader who can deputise for our CEO and oversee daily operations as Chief Operating Officer, we have deliberately set the Job Specification requirements broad. We are open to considering outstanding candidates with ‘potential’ and investing in their growth and development, so long as they demonstrate motivation and willingness to learn as a charity leader.

The final Job Description and Job Title will be agreed with the successful candidate. We have included a wide salary range to reflect this flexibility, and the salary offered to the successful candidate will be dependent on experience and level of responsibility. 

How do I apply?

If you are ambitious about transforming the life chances of young people, please send your CV and your supporting statement (no more than 500 words) explaining why the role interests you and how/where you meet the person specification. Short-listed candidates will be asked to complete our application form in due course, but if you are interested in this role we are keen to hear from you as soon as possible. 

Closing date: 16th June 2025. However, we strongly recommend that you send your CV and supporting statement as soon as possible as we will reach out to potential candidates as we receive suitable applications and could close the application deadline earlier if a successful candidate is found.

You can access Job Description, and Person Specification for this role directly via this site. 

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support.

If you have not heard from us 2 weeks after the application closing date your application has been unsuccessful at this time.

Benefits and entitlements:

You’ll be eligible for many of our benefits including:

• 25 days annual leave per year (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

• Discretionary “Day for You” as an additional well-being day

• Opportunity to take a 6-week sabbatical after 3 years of service

• The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

• All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

• Access to Workplace Options EAP (a provider of employee support services)

• Opportunity to Work from Home (in line with Trust policy)

• Opportunity to take part in the wider team’s wellbeing and social activities

• A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS).

This newly created role is part of a strategic restructure designed to strengthen our management team and deepen our impact. As our services have expanded in scope and complexity, we’re dividing a previously broad role Programme Manager) into two part-time positions to bring in more specialist expertise.

As Head of Advice, you will shape the strategic direction of our advice services, ensuring they align with Sufra’s wider mission and are fully integrated into our food aid provision. You’ll be our designated safeguarding lead, support fundraising initiatives and maintain compliance with funder requirements, and lead our efforts to remain a trusted, accredited provider (AQS and IAA).

Working closely with our experienced Advice Service Manager, you’ll also provide strategic oversight of Open ARMs, our programme supporting asylum seekers, refugees, and migrants to access language skills, healthcare, training, and volunteering opportunities—helping them build new lives in the community.

This is more than a job—it’s a chance to lead with purpose, influence real change, and be part of a passionate, values-driven team. 

Chief Executive Officer

Location: Flexible (with regular travel to London)
Salary: £65,000–£70,000 per annum (depending on experience)
Contract: Full-time, Permanent

Alexandra Rose Charity is transforming access to fresh, healthy food for families on low incomes. Through innovative programs like Rose Vouchers for Fruit & Veg and Fruit & Veg on Prescription, we are pioneering financial incentives that improve nutrition, tackle food insecurity, and support local markets. As we enter our next phase of growth, we are seeking a bold, values-driven Chief Executive Officer to lead us forward; scaling our impact while staying true to our mission of ensuring everyone has access to affordable, healthy food.

This is not a typical CEO role. Alexandra Rose Charity is dynamic, purpose-driven, and committed to systemic change. The new CEO will drive a bold organizational strategy, foster a strong and inclusive culture, champion food equity, and ensure that our programs continue to empower communities across the UK.

The successful candidate will bring:

• Proven strategic leadership experience within a mission-driven organization.
• Experience of successful fundraising and stewardship of major funders
• A track record of scaling impact, income, and influence while maintaining a strong commitment to social change.
• Demonstrated ability to engage stakeholders across government, healthcare, and community sectors to drive policy and programmatic innovation.
• A deep commitment to inclusion, equity, and ensuring that healthy food is accessible to all.

If you believe in a future where everyone, regardless of income, can access fresh, nutritious food and are ready to lead a movement for change, we’d love to hear from you. For more infomation please refer to the recruitment pack attched as a PDF.

About SPANA

SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. This is an exciting time to join us, as we grow and expand our global programmatic work and team.

The Head of Programmes will lead SPANA’s development of a high quality, innovative partnership programme portfolio that delivers immediate and lasting change for working animals.

This is a pivotal leadership role at the heart of SPANA’s global impact. You will be responsible for ensuring that SPANA programmes are designed and delivered in alignment with the organisation’s 2023-2027 strategy, mission and vision. With a focus on driving operational, programmatic and technical excellence, you will provide high-level oversight across our diverse programme portfolio. The role also strategically balances programming across the nexus of animal welfare, the environment and sustainable development and embraces the One Health approach, fostering impactful and sustainable outcomes. 

Salary, contract and location

This is a full-time (34.5 hours per week) permanent role. This role is UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan. 

Further details and how to apply

Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.

Applications will be reviewed on a rolling deadline until the role is filled. 

Working closely with artists, creatives, community stakeholders and health colleagues, as Head of Arts & Wellbeing you will be leading on the design and delivery of projects and initiatives in the community with the aim to support young people’s mental health.

Main responsibilities include:

• To oversee the design and implementation of devise and structure a year round Arts & Wellbeing programme for young people that achieves the department’s objectives

• Oversee the set up, delivery and impact of the new Arts & Wellbeing programme

• Support significant stakeholder engagement, and take forward to implementation a range of south London community, arts and health partnerships

• Manage the Arts & Wellbeing budget, ensuring that projects are delivered within budget constraints and that financial reporting is accurate and timely

Key skills that would help you in this role include:

• A proven track record of designing and delivering programmes that support young people’s development, progression and health

• Passionate and committed to making a genuine difference in the lives of young people, particularly those from marginalised backgrounds

• Demonstrable understanding of youth participation best practices and safeguarding requirements.

• Excellent interpersonal and communication skills, with an ability to tailor written and verbal communications to a wide range of different audiences

• Demonstrable project management, finance and planning skills, with the ability to work effectively under pressure

• Demonstrable experience of managing high level stakeholders, including funders and donors

Please download the attached Job Description for a full overview of this role responsibilities.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Decisions regarding applications will be shared w/c 30 June 2025.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:

• A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.

About the role

We are seeking a confident communicator that can help us to tell our story and our impact better, so that historic churches across the UK can stay open and in use.

Reporting to the Head of Communications, you will manage our social media accounts and their content, as well as support the charity’s newsletters and press activity. This is a multidisciplinary role; we’re looking for someone that has graphic design knowledge as well as copywriting experience.

The future of churches is our biggest heritage challenge; this is an exciting opportunity to help us draw attention to the crisis, support churches in need, and to encourage action.

About the National Churches Trust
We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of their communities.

Our mission:

We Speak Up: churches are valued and supported
We Build Up: churches are well maintained, adaptable and in good repair
We Open Up: churches are sustainable, open and welcoming support

Our values:

Being straightforward in responding to others’ needs
Providing support that makes a difference
Joining forces to achieve greater impact
Driving change that brings our vision closer

Further information about the role can be found in the Job Description.

For application details, please visit our website via the Apply button.

Closing date: 5pm, Friday 27 June 2025

Interviews: either Wednesday 9 or Friday 11 of July in Westminster, London

Job Title: Activities Coordinator

Location: Face to face delivery, based in Royal Borough of Kensington and Chelsea (RBKC) - Local Stations: Westbourne Park and Ladbroke Grove (Circle & Hammersmith and City lines) 

Salary: £32,600

Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may also be required to work evenings and bank holidays as required.

About the role

We are looking for an Activities Coordinator to work across multiple services within the area, to manage the running and coordination of regular activities, events, and trips for our residents. Our service provides support to residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will line manage a team of 2 peer support mentors. Our Peer Mentor role is designed for people who have lived experience of that faced by our residents. You will support with all aspects of line management and wellbeing support, ensuring they are well supported within their role. 

As an Activities Coordinator, you will coordinate and deliver high quality activities and programmes which work in support to individual support places and goals, by creating a calendar of activities, celebrations, awareness months/days/weeks and events to encourage social skills and community engagement. You will also maintain effective stakeholder relationships, find new partnerships, and create a catalogue of partners which are easily accessible. 

About you

We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. 

• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Experience in coordinating and/or delivering activities and programmes with people from various backgrounds
• Ability to lead a team, and support them in achieving outcomes necessary for personal and professional outcomes
• Ability to provide advice, support and guidance to a team and residents on various areas
• Ability to work creatively and encourage creativity in others
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Proactive in making decisions to deal with challenges and providing a solution focused approach using initiative
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We are recruiting for a Immediate Individual Giving Officer for a FTC for 2 months ,which could be extended for an inspiring children's charity. You will be supporting the administration of a summer appeal going out , we are looking for an immediate candidate who can start in June, initially the contract it will be for 2 months .

Hybrid Working min 2 days in the office

The Role
To act as the first point of contact for Individual Giving and provide on-going support to donors. This includes but is not limited to, thanking donors, responding to enquiries and providing support and advice in relation to donating to the charity
To deliver and fine tune stewardship for all one-off and regular donors. Stewardship must thank supporters in a timely manner and provide information and inspiration to show how the donor how their gift makes a difference. This includes sending emails and letters, welcome packs, and personalised email updates and resources.
To support the Head of Public Fundraising with appeals and other Individual Giving projects that the charity will be running an appeal in June and in November and December in the lead up to Christmas.
To utilise Raisers Edge database to record and track donor interactions.
To manage income processing for one-off donations, cash and cheques.
To work with the Database Manager to tidy donor records and maintain accurate records.

The Candidate
Knowledge and understanding of Individual Giving fundraising
Knowledge and understanding of the importance of donor care
Track record of communicating with supporters by telephone and through written communications Experience of delivering stewardship plans to maximise income and engagement
Knowledge and understanding of Data Protection legislation
Experience with a CRM system (i.e. Raisers Edge)
Good planning and organisation skills
Excellent IT and Microsoft Office skills

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

• Salary: £34,650 - £41,500 gross per annum at 1.0 FTE.

• Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: Permanent with a 6 months probationary period

• Team: UK Legal Team

• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

• Reporting to: Head of UK Legal

• Management responsibility: immigration caseworker and pro bono lawyers

Safe Passage International (SPI) is recruiting Immigration Lawyer and/or Immigration Caseworker Supervisor to join our UK Legal Team. We are looking for enthusiastic, experienced and motivated individuals to join the UK Legal and Arrivals Team in its invaluable and ground-breaking work to ensure that safe routes to sanctuary exist and are accessible for all people seeking asylum.

As an Immigration Lawyer/ Immigration Caseworker Supervisor in the UK Legal Team, you will run a caseload of complex family reunion entry clearance applications and appeals, you will also supervise cases of colleagues and pro bono solicitors and volunteers, if appropriate. You will be supported by colleagues in the UK Legal team and work in close collaboration with colleagues in SPI France and Greece as well as with professionals in relevant external organisations.

You will be determined and committed to delivery high quality legal casework supporting asylum seeking children to reunite with family members in the UK. You will be attentive to detail, flexible, efficient and able to work independently and under supervision as part of a small and dynamic team. You will be eager to contribute to the overall missions and values of Safe Passage International and to work collaboratively with other teams in this international and multi-disciplinary organisation.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

We are looking for good immigration casework experience, as detailed in the Person Specification. Experience in a similar role is welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out. This position will have a dedicated training budget and you will be supported to grow and develop within your role.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, please contact SPI Human Resources Team.

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below and on our website.

Closing date: Sunday 15th June 2025 at 11.59 pm

Contract: Temporary for a maximum of 1 year

Job ref: V539 – 2

Hours: 15 hours per week (flexible days/ hours but some evening and weekend work required)

Salary: £9,523.80 for 15 hours per week (£22,222.20 FTE)

Location: 2 roles in Whitton, 1 role in Gainsborough an 1 role in Belstead Hills

Closing date: 26th June 2025 at noon

Interview date: TBC but will be in person in central Ipswich

We reserve the right to close this vacancy early if we receive sufficient applications

Job Purpose: 

Volunteering Matters are partnering with Active Suffolk to recruit  6 Community Connectors to work in the following areas of Ipswich: 

• 2 x Whitton 

• 1 x Gainsborough

• 1 x Belstead Hills 

The ideal candidates will have strong local knowledge of the area and preferably, live within the community they are assigned to. In this role, you will have conversations with local residents (aged 18+) to capture lived experience around barriers, motivations, perceptions of being physically active in the local community. You must be a confident communicator and able to work off your own initiative.

The information collected will be shared with project partners and local stakeholders to guide further learning and community development, with the goal of securing future funding for further investment in these areas. 

Responsibilities 

• Identify, plan and create opportunities to have conversations with local residents around being physically active in the local community

• Identify community needs – gather information from local residents on what they value the most, the challenges they face, and what services or initiatives could benefit them. This could be done through informal conversations, community meetings, surveys 

• Share ideas with the local community and project partners/ stakeholders 

• Signpost to information and support for residents wanting to get more involved with their local community 

• Build relationships and networks locally to promote and create opportunities for conversations. 

• Conduct conversations safely and effectively in a range of settings (eg cafes, outside local schools, community events etc) to reach a diverse range of local residents 

• Participate in regular team meetings to support learning, problem solving and collaboration 

• Work within agreed budgets and utilise community resources and venues to undertake conversations 

• Skills & Experience:  

• Strong connections with and experience of the Whitton, Gainsborough and Belstead Hills areas of the town. Preference would be from applicants living in these areas. 

• Enthusiastic, friendly and approachable manner 

• Experience of bringing people together in your community 

• A confident self starter – some who is creative and can use their own initiative

• Flexible and proactive 

• Great at putting people at ease and building rapport 

• Excellent listening and communication skills 

• Excellent organisational and IT skills including ability to manage workload and prioritise effectively 

About us 

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.   

 We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive.       

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.  

About the role

This new role will be part of our Supporter Engagement team, which includes Special and Challenge Events Fundraising, Community Fundraising, Individual Giving and Supporter Care. Our Special Events programme has expanded significantly in recent years, and we
have ambitious plans as part of our new three-year strategy. As part of this, we organise a diverse range of fundraising events, including a Comedy Night, Garden Party, Sports Quiz, Carol Service and Gala dinner.

Working closely with the Head of Supporter Engagement, the Special Events Officer will play a key role in developing and managing our special events programme. This includes overseeing multiple aspects of event planning and execution, collaborating with the Marketing and Communications team to produce high-quality event materials and ensuring that every event runs smoothly. Additionally, you will help manage key relationships and maximise fundraising income.

A key focus of this role will be leading the organisation of our annual Carol Service at St Margaret’s Church, Westminster Abbey, while also exploring opportunities to develop a new special event that diversifies our income streams and broadens our audience.
You will also stay ahead of industry trends, conducting competitor research and analysis to ensure our events remain innovative, competitive, and appealing to supporters.

Main duties

• Supporting the co-ordination and delivery of our special events programme.
• Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
• Work closely with the Marketing and Communications team to produce event materials including event programmes.
• Support the Philanthropy Officer with the organisation of our annual cultivation event.
• Support the Head of Supporter Engagement to identify opportunities for income growth from special events with the view to develop a new Special event within the portfolio.
• Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.

Key responsibilities

• In conjunction with the Operations Coordinator Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.

Desired experience

• Experience of supporting or delivering special events.
• Experience of recruiting new fundraisers and providing excellent stewardship.
• Creative thinker with the ability to take the lead, initiative and problem solve.
• Understanding of how to use insight, data and market trends to identify opportunities
  and make recommendations.
• Experience of tracking income and expenditure targets.
• Working in the charity sector.

Desired knowledge

• Special events, fundraising and trends.
• Digital fundraising and online fundraising platforms.
• Excellent organisation & time management skills.
• Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently.
• GDPR and all relevant fundraising regulations.
• Shared passion for the work of The Passage.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Job Title: Senior Data and Insights Officer
Organisation: Get Further
Location: London / Remote (with occasional travel to London office)
Salary: £30,000–£35,000 per annum (including £2k London weighting)
Contract: Permanent, Full-time (37.5 hrs/week)
Start date: ASAP
Closing date: 10am 23rd June

Help tackle educational inequality with data that makes a difference.

At Get Further, we believe all young people deserve the chance to succeed in English and maths. We are an award-winning charity providing tailored tuition and support for students in Further Education to help them secure essential qualifications and unlock brighter futures.

We are looking for a passionate Senior Data and Insights Officer to lead on impact reporting, internal evaluation and data analysis. You’ll use tools like Salesforce and data visualisation platforms to assess student progress, inform strategy, and communicate our impact to funders, partners and policymakers.

You’ll have experience managing and analysing complex data, a keen eye for detail, and a strong understanding of research and evaluation methods. If you’re data-savvy, socially driven, and want to see your insights spark real change, we want to hear from you.

Our benefits include:

• 36 days of holidays per year (including bank holidays)
• Ongoing learning and development opportunities
• Flexible hybrid and remote working
• Cycle to work scheme
• Employee Assistance Programme
• Termly ‘in-person’ team development days at our offices in London
• The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development.

ABOUT THE ROLE

As the Senior Data and Insights Officer you will work with the Chief Impact Officer, within our Impact Team. Responsiblities will include: 

Database Usage and Reporting

• Support our Salesforce Lead in creating reports and dashboards, ensuring all data is relevant, accurate and secure.  
• Use our database management system to generate reports and data analysis for the Senior Management Team, and other internal colleagues, to support marketing campaigns, fundraising campaigns, statutory information requests and organisational insight.
• Enhance our data analysis and reporting by developing predictive modelling and exploring statistical significance of our findings.
• Prepare reports for college partners, funders, and the Board, which set out our data, findings and impact,
• Confidently write about insights and findings from our data, generating learnings and recommendations for the organisation and other stakeholders.

Internal and External Evaluations

• Support the Chief Impact Officer in developing assessment frameworks to robustly measure our impact and designing dissemination plans, to best harness and communicate that impact.
• Oversee and implement internal evaluation activity, for example, finalising student surveys, focus group and interview tools.
• Review and enhance data collection tools, process, analysis, and reporting.
• Undertake qualitative and quantitative analysis of our evaluation data; and use the data to make recommendations to improve programme quality.
• Review and keep abreast of literature and research in the further education, wider education, tuition and research landscape. You will share and apply learnings to our evaluation processes and programme delivery.

 Data Quality and Assurance

• Support our ongoing compliance with GDPR across the organisation, ensuring that our data is robust, accurate and proportionate to the needs of the organisation.
• Uphold the highest standards of compliance, in relation to GDPR and safeguarding.

TO APPLY: we only take applications via our website, so to apply click "Redirect to Recruiter" which will take you directly to the job listing on our website.