Supporter experience manager jobs in Stanstead abbotts, hertfordshire
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery.
You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us.
The key responsibilities of this role are:
Programme Operations & Service Infrastructure
- Overall accountability for the service provided to the bereaved military community.
- Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community.
- Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult).
- Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035.
- Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes.
- Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc.
- Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery.
- Ensure that lived experience remains at the heart of our services.
- Accountability for Safeguarding within the organisation.
Team Leadership
- Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals.
- Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy.
- Work with our Head of People to oversee service recruitment and onboarding.
Quality, Measurement & Improvement
- Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities.
- Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful.
External Partnerships & Collaborations
- Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders.
- Explore and propose strategic collaborations where they strengthen the support we offer to families.
- Ensure the new START (single point of contact) Programme becomes an active network-builder in the space.
- Represent Scotty’s externally at events, conferences, meetings etc within the sector.
Cross-Functional Collaboration
- Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content.
- Work with the Ops team to align delivery processes with systems, IT, and compliance.
- Support bid development and reporting for funders by sharing service insight and outcomes.
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Spending time with the Families Team and understanding everyone’s role within the charity.
- Understands the ‘as-is’ current situation for the charity’s service delivery.
- Start to document gaps, delivery inconsistencies, opportunities, risks etc.
- Understand the landscape we operate in, particularly the military and bereavement charitable environment.
- Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc.
The 60-day goals for this role are:
- Has met with counterparts at key partner organisations.
- Has highlighted key organisations not currently partnered with to meet.
- Created a stakeholder holder engagement map for our service delivery.
- Visually mapped existing beneficiary journeys across our four Programmes.
- Began work (with Ops) on requirements for initial-phase CRM for adult services.
- Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact.
- Held one in-person session with Families team.
The 90-day goals for this role are:
- Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’.
- Planned the launch of our new START navigating entitlements casework Programme
- Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief.
- Taken full accountability for the success of our Family Programmes and associated impact.
- Attended 2-3 sector group meetings representing Scotty’s solo.
- Developed a stakeholder holder engagement plan with Head of PR & Comms.
About You
Must-Have
Senior experience in service delivery, operations, or programme leadership
Strong skills in team leadership and service system design
Ability to turn strategy into operational structure and rhythm
Confident working cross-functionally and building external partnerships
Nice-to-Have
Experience working with or supporting Armed Forces families
Familiarity with CRM system scoping and procurement
Experience launching new services or scaling delivery teams
Background in bereavement or mental health support
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
The Finance Manager will play a critical role in ensuring the financial health of the organisation. As the sole end-to-end finance position within Strength & Stem, the Finance Manager will be responsible for all financial activities, including bookkeeping, budgeting, financial reporting, and providing strategic financial guidance to support the charity's mission.
Your skills and expertise in successful financial management will enable Strength & Stem to continue building a stable financial foundation, allowing our impactful and meaningful work with modern slavery survivors to flourish and grow. This is an exciting opportunity for a skilled Finance Manager to shape and influence the effectiveness and sustainability of a small, ambitious charity.
Strength & Stem uses floristry to help female modern slavery survivors experience restoration and empowerment.



The client requests no contact from agencies or media sales.
Fundraising Relationship Manager
Hours: 30-35 hours to be discussed. Overnight travel required occasionally
Annual leave: 28 days annual leave plus Bank Holidays (FTE)
Pay: £33-40,000 FTE depending on experience.
Location: Home-based, England. The North West and the Midlands are of particular interest - however, other areas could include: North East, Yorkshire and the Humber, East of England, South East, London and Wales
Closing: Midnight, 11th January 2026.
What you'll do
We’re looking for a Fundraising Relationship Manager to nurture and grow a portfolio of corporate partners, identify new opportunities, and help shape our exciting Gaming for Good work. Whether you’re an experienced fundraiser or you bring transferable skills from sales, account management or marketing, you’ll play a key role in securing income that directly benefits thousands of children each year.
You’ll build warm, purposeful connections, create tailored, compelling proposals, and provide inspiring updates that keep supporters engaged and motivated. This role is perfect for someone who loves meeting people, spotting potential, and telling stories that bring our mission to life.
About you
We’re open to applicants who are new to fundraising but have excellent communication skills, creativity, strong organisational habits, and a genuine passion for what we do. You’ll work from home, with occasional travel to meet supporters and visit our programmes, supported by a friendly and collaborative team spread across the country.
About The Country Trust
The Country Trust is a growing, energetic charity helping children in disadvantaged children connect with the land that sustains us all. Through food, farming and countryside experiences we provide opportunities that build confidence, curiosity and real-world learning that can transform their futures.
Closing: Midnight, 11th January 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full time, 37.5 hours per week
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Full time office based role, after an initial period a minimum of 3 days per week in the office. Open to conversation on flexible and compressed working arrangements.
About the role:
You will act as subject matter expert to deliver a best-in-class business planning and budgeting process that leads us into delivering on our strategic plan.
You will be ensuring that management reporting and financial management tools are fit for purpose, contributing to cross-functional performance improvement and embedding a culture of continuous improvement and best value for the organisation. Engaging with Budget Holders and other stakeholders as a strategic partner to develop and maintain a consistent business partnering agenda through the year, providing financial insights that support high level decision making.
You will deliver and clearly communicate budgets, forecasts and periodic reporting using expert analysis to highlight variances and identify improvement opportunities. Once our analytics are in place, you will drive a large development agenda evaluating our impact measures and supporting incremental investment decisions between individual charitable programmes, and between charitable programmes and social investments and financial returns.
What you will be doing:
Budgeting and Forecast
- Deliver a collaborative annual planning and budgeting process that ensures delivery of the business and financial strategy and re-forecasts as required.
Accounting and Performance Management:
- Produce monthly and quarterly management accounts to deadlines for review by the Head of Finance / CFO, identifying key variances and issues affecting financial performance, whilst looking for improvement opportunities.
- To deliver a periodic reporting process that is timely and accurate, engaging with heads of departments (budget holders) to build on and develop existing reporting.
- To contribute to the preparation of the Annual Report and Accounts and associated audit processes.
- To develop and deliver a suite of financial performance metrics in line with best practice. This will include development of cost allocation methodologies and balanced scorecard elements aligned to strategic reporting.
Financial Planning and Analysis
- Support the preparation of financial forecasts and scenario modelling.
- Engage with the Head of Finance and CFO to deliver a shared understanding of future incomes and expenditure and to introduce planning methods to rapidly flex the organisation to meet the uncertainties in such forecasts.
- Providing financial insights to support the preparation of business cases within the organisation for capital and revenue initiatives.
Financial Analysis
- To provide analysis of income, charitable expenditure, support, governance and other costs with meaningful commentary and trend analysis.
- Provide Motability with high quality data analytics and reporting that drive evidence-based decision making to maximise impact and value for money.
- Support any shift in operating model, so that Motability maintains clear sight of its impact and value for money.
- Support Motability in maintaining and improving an open and high performing culture focused on beneficiaries and the difference Motability can make for them.
Payroll:
- To contribute to the preparation and review of the monthly payroll, including starters and leavers, and statutory returns.
- To contribute to headcount and employment cost projections and modelling.
Your experience:
Must haves:
- Recognised CCAB Accountancy qualification (ACA, ACCA, CIMA).
- Periodic reporting, budget and forecast preparation with variance analysis and commentary.
- Delivering a successful business partnering agenda for budget holders and non-finance staff with the ability to communicate key financial messages and influence management action.
- Some experience, or understanding, of Microsoft Power BI and Microsoft Fabric, with the ability to build dashboards, manage certified datasets, and contribute to governed reporting environments.
- Sage 200 accounting package experience.
- Microsoft Excel – intermediate to advanced level.
- Able to work confidently with a range of senior stakeholders on operational and financial data to arrive at measures of impact whilst also able to support a new manager with their first budget.
- A collaborative working style, contributing to a cultureof active learning andcontinuous improvement.
Nice to haves:
- Experience of charity fund accounting, grant accounting, partnerships and allocation mechanisms.
- Some exposure to value for money and impact studies.
- Preparation of financial business cases.
- Has experience of one or more ERP / ERM systems.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
The Opportunity:
As Operations and Impact Manager, you will provide the operational stability and strategic insight that enables our team to fight for equality for young migrants. By ensuring strong systems, financial health, and data-driven impact evaluation, you will help us deliver campaigns, advocacy, and support that change lives. Your work will empower We Belong to grow sustainably, remain accountable, and amplify the voices of young migrants across the UK.
Key Responsibilities:
·Lead organisational systems and operations to ensure smooth, efficient processes across finance, compliance, and team workflows.
·Drive impact and learning frameworks, embedding data-driven insights into strategy and reporting.
·Manage cross-team projects and fundraising pipelines, supporting timely delivery of proposals and reports.
·Support governance and strategic planning, preparing board papers and ensuring compliance.
·Line manage communications, ensuring campaigns and content reflect We Belong’s mission and values.
The client requests no contact from agencies or media sales.
Position: National Services Volunteering Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a passionate and organised individual to support volunteers who deliver our national services. This is a fantastic opportunity to help create a positive, inclusive, and safe volunteering culture that empowers volunteers to provide impactful support.
About the role
As National Services Volunteer Officer, you’ll support around 50 volunteers who contribute to our peer support services, virtual community services, and support hub. You’ll play a key role in recruiting, training, and developing volunteers, ensuring they feel valued and confident in their roles. You’ll also work closely with service delivery teams to maintain high standards of wellbeing, safety, and recognition for volunteers.
What you’ll do
- Recruit, train, and provide ongoing support to volunteers delivering national services.
- Offer day-to-day guidance and feedback, ensuring volunteers deliver safe and effective support.
- Manage volunteering rotas for the virtual support hub and maintain accurate records.
- Collaborate with teams to ensure volunteer resources and training meet organisational standards.
- Promote inclusivity and reduce barriers to volunteering.
- Handle safeguarding concerns promptly and in line with policy.
About you
We’re looking for someone who has:
- Experience supporting multi-channel or remote services, ideally in a health or charity setting.
- Experience managing volunteers (or staff), including recruitment, training, and wellbeing support.
- Excellent interpersonal and communication skills to build strong relationships.
- Strong organisational skills and the ability to manage workloads effectively.
- Knowledge of quality standards and safeguarding practices.
Closing date for applications: 9:00 on Monday 5 January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We Are Purposeful is looking foe a Senior Learning and Insights Manager! This is a remote role with a preference for candidates based in the Global South.
WHO WE ARE:
.
“Remaking the world with and for girls”
Purposeful is a movement-building hub for adolescent girls and young feminists. We resource their resistance, accompany journeys of political education, build solidarity between and across movements, amplify their voices, catalyse collaborative philanthropy and support innovation in grassroots programming with and for girls and young feminists.
Our work is both global and deeply local. In Sierra Leone, we bring our work together into one integrated strategy, sparking a groundswell of girls and young feminists who can access and imagine new possibilities for themselves and their communities. We move money to their allies to influence change, from communities to courtrooms. Across the world we support girls’ and young feminists’ organising and activism through a girl-led participatory grant-making process called the With and For Girls Fund. In times of crisis, we move money rapidly to girls and young feminists organising on the frontlines via the Global Resilience Fund. No matter where we are, we work so that girls and young feminists can access the resources, networks and platforms they need to remake the world for themselves.
Purposeful is a proudly feminist organisation, with a strong intersectional power analysis. We pursue strategies that prioritise the collective liberation of girls. We are looking for team members who share our feminist ideals. We believe the best work happens in dialogue, and we value collective decision-making. We believe in celebrating success, amongst staff and partners alike. We are looking for team members with a deep commitment to collaborative working, and who bring a sense of joy and humour to what can be challenging work.
We pride ourselves on our diversity, the multiple languages we speak and places we live. We are all parents or have other caring responsibilities. We prioritise work-life balance, many of us have other projects and passions outside of Purposeful. As a team we prioritise opportunities for learning, sharing, and embedding different worldviews. We are looking for team members who thrive in diverse and cross-cultural contexts, and who bring passion, creativity and a thirst for learning to their work.
We are our partnerships. We are most proud of the shared vision we have built with our partners - rooted in mutuality, trust, and collaboration. We are looking for team members who will work tirelessly to rebalance power disparities in funder-partner relationships, acting as responsible stewards of resources of and for our movements.
CONTEXT OF THIS ROLE:
At Purposeful, learning is a political responsibility. We are reclaiming and organising our many ways of knowing, meeting stories with data, and building a robust case for this work. We are bridging traditional logical frameworks with feminist learning principles and creating space for their co-existence.
The Senior Learning and Insights Manager will play a critical role-- contributing to a bold learning and insights strategy aligned with Purposeful’s vision, mission, and growth, leading the design of data collection systems, contributing to data collection efforts, from surveys to storytelling, closing feedback loops and crafting knowledge products, intended to inform, influence and amplify.
They will bring technical expertise across a range of quantitative and qualitative methodologies, they will come with curiosity and a willingness to share. The Learning and Insights Manager will work closely with the Learning and Insights Lead and across all Purposeful teams, particularly Grant-making, Communications and Resource Mobilisation.
This is an exciting opportunity to join Purposeful at a time when we are launching a new strategy and consolidating everything we’ve learned about our learning and insights approach over the last seven years.
SCOPE OF WORK
1. Learning and Insights Strategy and Systems
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Contribute to the delivery and implementation of a new Learning and Insights strategy and results framework, building on our Learning Agenda.
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Lead the design and embedding of data collection tools and systems across Purposeful teams, in particular our global grantmaking and advocacy teams.
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Work closely with the Learning and Insights team to champion a culture of learning within Purposeful and with grantee partners.
2. Technical Support
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Lead cycles of data collection across our global grantmaking work - supporting regional teams with technical expertise, as and when needed.
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Periodically join learning calls, spaces and convenings with our grantee partners - embedding and supporting documentation.
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Lead regular cross team learning and insights meetings and drive follow up actions.
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Conduct periodic analysis of quantitative and qualitative data, and produce synthesis that informs strategic choices across thematic and regional work.
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Facilitate sense-making and feedback loops with the Purposeful team, girls, young feminists, and grantee partners.
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Manage timelines and workplans to feed into key learning and reporting moments.
3. Research
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Move learning grants to grantees (approximately five to ten grants annually) to enable them to document their work and/or conduct research which they have identified as a priority - this includes an application process, accompaniment plan and check-ins.
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Contribute to the delivery of research led or commissioned by Purposeful, this may include the reviewing TORS and methodologies, check ins with consultants, and reviewing deliverables.
4. Knowledge Production and Dissemination
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Conceptualize and produce case studies, briefs or other knowledge products underpinned by quantitative and qualitative data, to assist with case building.
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Contribute to the development of other external knowledge products as required, such as slidedecks, thematic briefs, regional briefs, blogs, op-eds, and research reports.
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Work across teams to identify opportunities to disseminate and amplify knowledge products, including conference spaces, social media campaigns, webinars, instagram lives and academic publications.
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Lead and/or contribute to the drafting of conference and journal abstracts.
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Represents Purposeful in high level external spaces, including conferences, funder collaborations and research partnerships.
5. Other
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Line manages one to two team members and oversees consultants as required.
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Respond to information needs and requests of the Senior Management and Leadership Team as needed.
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Stay abreast of research related to our work and research methodologies, by reviewing publications and attending related conferences, meetings, and other events.
PERSON SPECIFICATION
Essential Experience & Skills
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At least five to seven years of experience in MEL or research, including experience working with philanthropic funds, feminist organisations or social justice movements.
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Demonstrated experience designing and implementing learning frameworks and systems across multiple projects or funds.
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In-depth understanding of feminist issues, movement building, social justice and/or girls’ rights, or another thematic area, such as humanitarian aid or climate change, and how it relates to girls and young feminists.
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Experience in qualitative and quantitative research.
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The capacity to analyse, critique and identify themes and insights.
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Experience of Salesforce or another database or information management system.
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Proven experience facilitating cross team learning and influencing senior colleagues to act on evidence and insights.
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Excellent writing skills, with demonstrable experience of tailoring knowledge products for different audiences.
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Data visualisation skills are desirable.
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Strong attention to detail, organisational skills and ability to multi-task.
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Strong (in-person and virtual) workshop development and facilitation skills.
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Strong project management skills.
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Confidence to work both independently and collaboratively.
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Fluency or high proficiency in a second language, preferably Arabic (spoken and written)
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Willingness to travel, approximately four to six weeks per year
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.
The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Events are a central part of student life at UCL – enabling students to find and form communities, experience new things, and make the most of life in London. Each year, the Students’ Union and its clubs and societies, deliver more than 6,000 events ranging from workshops to debates, exercise classes to socials. The Events Coordinator will support the delivery of a high quality programme of events, support teams across the Students’ Union to develop and deliver events, and work collaboratively to develop a culture of excellent event management.
Do you have experience in developing project plans that bring ideas to life? Do you excel at coordinating a wide range of stakeholders to deliver standout events and projects? If so, we’d love to hear from you.
Our ideal candidate will have experience supporting large scale events, strong project management skills and enjoy working across a diverse range of events that directly impact the student experience.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.
You will be one our 6 Regional Community Fundraisers, based across the UK. Covering London & Central England, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.
You will be passionate about the Role and in supporting the delivery of our strategic plans and objectives across the Region.
WHO WE'RE LOOKING FOR:
You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.
KEY ACCOUNTABILITIES:
· Developing & implementing a Regional Community Fundraising Strategy 25/26.
· Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
· Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
· Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
· Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
· Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.
You will be one our 6 Regional Community Fundraisers, based across the UK. Covering Yorkshire, Northeast and Northwest of England, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.
You will be passionate about the Role and in supporting the delivery of our strategic plans and objectives across the Region.
WHO WE'RE LOOKING FOR:
You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.
KEY ACCOUNTABILITIES:
· Developing & implementing a Regional Community Fundraising Strategy 25/26.
· Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
· Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
· Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
· Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
· Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an exceptional fundraiser who excels at cultivating high-value relationships and securing transformational gifts? Do you enjoy working with senior volunteers and philanthropists who are deeply committed to changing children’s lives?
Step into a pivotal role within one of the UK’s leading philanthropy teams as you lead our flagship Tick Tock Club appeal — inspiring major donors and volunteers to drive extraordinary impact for seriously ill children.
Salary
The salary for this position is £52,526 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Deliver a personal fundraising target of £1.5m+, securing six- and seven-figure gifts and multi-year commitments from high-net-worth individuals and charitable trusts.
- Lead the £20m Tick Tock Club appeal, shaping strategy and driving one of GOSH Charity’s flagship philanthropic initiatives.
- Recruit, inspire and collaborate with senior volunteers, campaign boards and influential supporters to accelerate high-value fundraising.
- Manage a portfolio of donors and prospects, using insight-led approaches to build long-term engagement and maximise impact.
- Oversee campaign events, communications and tailored proposals, ensuring activity aligns with income targets and delivers an exceptional supporter experience.
- Provide motivating line management to a small team, fostering professional development, wellbeing and high performance.
Skills, Knowledge and Expertise
- A strong track record of securing six- and seven-figure philanthropic gifts.
- Experience partnering with senior volunteers and campaign boards on major fundraising initiatives.
- Strategic leadership skills with the ability to galvanise a team around ambitious goals.
- Exceptional relationship-building, influencing and presentation abilities.
- A creative, solutions-focused mindset with resilience under pressure.
Please refer to the full job description below for more information.
About the team
You’ll join our sector-leading Philanthropy team — recognised as one of the most high-performing and respected in the charity sector. We partner with some of the most generous and committed philanthropists in the UK and beyond to transform the lives of seriously ill children.
Our talented and supportive team of 20+ works closely with colleagues across fundraising, clinical, and research teams to create inspiring, high-impact opportunities for supporters. In partnership with senior volunteers and committees, we drive landmark campaigns including the £300 million Build It. Beat It. appeal and the Tick Tock Club, with exciting plans for a major new research-focused campaign on the horizon.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
We are looking for someone who:
- Demonstrates excellent interpersonal skills and the ability to build trust with key stakeholders
- Has experience of supporting the wellbeing of caring professionals, ideally with those in Christian ministry
- Is familiar with the Anglican diocesan structures and culture
- Is a strategic thinker with experience in partnership development
- Shares our vision to see flouishing clergy
This newly created role within St Luke's is supported by a generous grant from the Henry Smith Foundation to develop our wellbeing programmes over the next three years. The Associate Director will engage with dioceses and individual clergy as they explore and embed our wellbeing programmes.
The post holder will represent St Luke's and our Christian ethos within senior diocesan teams and help shape and deliver our strategic vision for flourishing clergy. This role will support the advancing clergy reflection programme and support dioceses, other networks and communities and Theological Educational Institutions in establishing wellbeing practices.
The role is home based with travel around the UK as required. There will be a requirement to be in London at least once a month for team meetings.
This role carries an occupational requirement for the postholder to be a practicing Christian, in accordance with Schedule 9, Part 1 of the Equality Act 2010. The role involves representing and upholding the Christian ethos of St Luke’s in both internal leadership and external engagement.
Please see job pack for more information.
Applicants must have eligibility to work in the UK.
A leading charity in clergy wellbeing and mental health
The client requests no contact from agencies or media sales.
Exciting Opportunity
Fixed Term until the end of January 2027
Regional Manager, North East & Cumbria (0.8 FTE)
We are pleased to offer a fixed-term opportunity within the Lloyds Bank Foundation due to the current Regional Manager taking a secondment.
This is a part-time (4 days per week) position, working from home, with regular travel across North East & Cumbria and to London. The post holder must live in the North East or Cumbria.
About the Role
Are you passionate about supporting local charities and driving community-led change? The Lloyds Bank Foundation is seeking a Manager for the North East & Cumbria region to play a pivotal role in our evolving strategy.
As Manager for North East & Cumbria, you’ll:
- Build trusted relationships with local charities, helping them grow stronger and more resilient.
- Support organisations to identify and overcome challenges, connecting them with resources and opportunities.
- Champion community-led change and ensure our work is shaped by the communities we serve.
- Collaborate with partners, stakeholders, and colleagues to maximise the impact of our investments.
About you
You’ll have extensive knowledge of the voluntary sector, experience supporting local charities, and excellent relationship-building and organisational skills. You’ll be proactive, collaborative, and comfortable navigating change.
You’ll be responsible for managing a portfolio of relationships with charitable partners and collaborating with other charities.You will support our charity partners in becoming more resilient and stronger, enabling them to thrive beyond the duration of their relationship with us. You will do this by building trusted relationships with them, supporting them to identify their most pressing organisational challenges; and help them overcome the challenges by building the knowledge, skills and capabilities of staff and trustees. You will work with charities, CICs, and partnerships to identify the most appropriate form of support to respond to the identified priorities. Further information about LBFEW and our approach to supporting charity partners can be found on our website under the 'Development' section.
You’ll be the face of the Foundation in the area, able to build strong and trusting relationships and be an advocate for community organisations across the patch. You’ll have a good understanding of the operating environment in the North East & Cumbria with well-established networks across the patch. You will also play a pivotal role in sharing learning, intelligence and insights to ensure the Foundations’ strategy development, delivery and relationship with the Lloyds Banking Group considers regional needs and the operating context of our funded partners.
If you have experience working with or in the voluntary, community or social enterprise sector and are creative, adaptable, resilient, flexible in your approach, keen to learn and hungry for change, then this could be the role for you!
About the Foundation
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with local charities and community-led organisations, connecting people, and providing money and resources so that communities can thrive.
This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and, under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.
We encourage applications from all sections of our diverse community, irrespective of age, disability, sex, gender identity, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership. We want an inclusive organisation that reflects our community and where everyone feels empowered to bring their authentic selves to work. We believe our organisation will be a better, more creative and innovative place to work if we can harness the benefit of different perspectives.
The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you need any adjustments such as our application form in an accessible format such as a Word document, or for any part of the recruitment process, please email us in confidence to discuss this.
How to Apply
· Closing date: 23:59 on 18 December 2025
· 1st Interview (Newcastle, venue to be confirmed) 13th January 2026
· 2nd Interview (online) 19th January 2026
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Crisis Cafe Coordinator
Reference: 320
Responsible to: Crisis Café Team Leader
Contract: Permanent
Salary: £25,000 per annum, pro rata
Hours: Part time, 30 hours per week
Working Base(s): Watford Crisis Café + travel to other sites where necessary
Work pattern: 17:30pm – 01:30am, worked across a 7-day flexible rota (including 2x Saturdays per month)
About the Role
Alongside other Crisis Cafe Coordinators, you will be a key member of the Crisis team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Café and Helpline Service.
You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Café and Helpline Mental Health Support Workers and volunteers and support the Crisis Café Team Leader in ensuring practice within the service is safe, effective and person centred.
About the Service
Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for applications is 2nd January 2026.
Interviews will be held week commencing 12th January 2026.
N.B: Please quote reference number 320 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We’re looking for someone who can lead on community engagement across the North of England – helping to grow and strengthen our local peer support services. You’ll work collaboratively with colleagues and volunteers, develop partnerships, and help us reach more people affected by macular disease. You’ll need to be organised, adaptable, and confident managing multiple projects at once. If you feel you have the attributes above, we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel will be required across the North of England and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.


