Supporter experience manager jobs in sunderland, tyne and wear
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Do you want to join a vibrant and growing charity group, whose mission is to deliver positive change for all those affected by heart rhythm conditions? Would you like to play an important role in supporting the three heart charities who are part of the Group to provide exciting educational learning opportunities that are tailored to our audience needs?
Title: Senior Events Coordinator
Reports to: Associate Director of Business and Operations
Based at: Remotely – however must be willing and able to travel to represent the charities as and when required to meetings and/or events nationally and internationally.
Job Purpose: To organise the planning and execution of healthcare events including marketing and promotion; maintain a high level of accuracy and detail throughout. To represent the Group in a professional manner
The role:
Arrhythmia Alliance Group is recruiting a Senior Events Coordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the Group’s profile through event planning, coordination, execution and evaluation.
Essential requirements:
- Experience in organising, marketing and facilitating healthcare and medical related events, liaison with both healthcare professionals and healthcare industries.
- Experience working with vendors and negotiating contracts.
- Must have experience promoting and advertising events across digital and traditional channels to maximise attendance and engagement.
- Excellent organisational and project management skills.
- Ability to manage budgets and financial planning for events.
- Ability to work under pressure and handle last-minute changes.
- Ability to engage with a wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.
- Creative thinker and problem-solver.
Main responsibilities:
· Plan, coordinate, and execute a range of events.
· Oversee all event logistics, including venue selection, transportation, accommodation, and catering arrangements.
· Agenda and room allocations.
· Liaise effectively with various vendors and service providers.
· Evaluate each event’s success through feedback collection and analysis, making necessary recommendations for improvements.
· Promote the organisation's brand image, values, and initiatives.
· Ensure all events comply with relevant health and safety standards and other regulations.
· Develop and execute marketing and advertising strategies to effectively promote events across social media, email campaigns, and other relevant channels.
· Diary management, arranging meetings, travel, room booking and catering requirements.
· Support in production of presentations and be able to present for the group whilst attending events online or in person.
· Process registration payments as and when needed.
· Attend and represent the charities at physical meetings and events.
· Support the production of recording healthcare professionals, patients, caregivers for educational webinars/events through but not limited to, Microsoft Teams or Zoom.
· Support the delivery of all Arrhythmia Alliance group events, projects, campaigns and initiatives, including but not limited to Heart Rhythm Update meetings, Heart Rhythm Congress (HRC) (our flagship annual congress), European Pacing Summit (EPS), Know Your Pulse, Defibs Save Lives, World Heart Rhythm Week and Global AF Aware Week.
Person specification:
- Educated to a minimum A-Level standard, with further relevant training, experience and professional development in marketing, event planning and execution.
- Excellent verbal and written communication skills essential.
- Advanced knowledge in Microsoft Word and Excel.
- Excellent organisational skills, with the ability to prioritise and manage own workload.
- Can undertake a wide variety of tasks and multi-task with ease.
- Ability to work on own initiative.
- Excellent attention to detail and accuracy.
- Ability to work flexibly, and as part of a team.
- Professional, methodical and thorough approach to work.
- Friendly, professional, respectful, punctual and polite.
- The postholder must hold a valid UK driving licence and passport to meet the travel requirements of the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SCEC
SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.
Your Role
The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.
Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes. This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.
Key Responsibilities
- Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
- Promote the charity to prospective partners and donors
- Support the Board in developing, implementing and monitoring an expansion programme
- Monitor and report on scheme performance and impact
- Prepare and manage budgets and disbursement of funds
- Build and maintain systems and processes to support scheme operations, compliance and monitoring
Key Qualities
- Passionate about making a difference in the lives of children
- Demonstrated success in developing and implementing strategic plans to achieve organisational goals
- Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
- Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
- Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration
Child Protection
SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff). An enhanced DBS Disclosure is required for this role.
For more information, please see the attached Job Description below
Applications will be considered on a rolling basis. If you used any AI tools to prepare your application, please submit a separate statement setting out what tools you used and how you used them. As a small organisation we do not discourage the use of AI tools, but we are committed to transparency around how and why they are used.
The client requests no contact from agencies or media sales.
Job title: Health and well-being specialist cancer nurse
Department: Support Services Team
Reports to: Support Service Lead
Location: Remote (UK travel required)
Mandatory staff meeting days in person: 2 days x 4 times a year.
Clearance required: DBS check
Essential: current NMC registration with no restrictions or caution order.
Part-time: 3 days (22.5 hours) per week
Salary: £36,750 full time equivalent (pro-rata £22,050 for 3 days per year)
About Neuroendocrine Cancer UK
Neuroendocrine Cancer UK is a small patient-centric organisation with a wide reach and clear mission: to support and inform patients and families from diagnosis, enabling access to the best care and treatment, whilst stimulating neuroendocrine cancer research, increasing national awareness, and influencing improvements in outcomes.
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Job Purpose:
To provide specialist support to individuals affected by neuroendocrine cancer—including patients, families, carers, and health and social care professionals—through expert nursing advice, psychosocial support, and the provision of dedicated advocacy and self-management services.
- To deliver accurate, evidence-based information and guidance on neuroendocrine cancer.
- To advise on self-care and promote physical and mental well-being, including appropriate escalation pathways (e.g., GP, CNS/CPN, clinical team, emergency services).
- To contribute to the delivery of direct care and support services, including the national helpline, support groups, and access to counselling and therapy.
This is a unique and rewarding opportunity to apply your clinical expertise in a broader context: you’ll play a central part in shaping the patient experience and in realising our shared vision in promoting equity and excellence across all aspects of care.
Key Responsibilities
- Assess and respond to information and support needs.
- Apply clinical expertise to deliver evidence-based nursing care for individuals affected by neuroendocrine cancer.
- Provide empathetic and informed telephone support.
- Advocate for patients and families, ensuring access to appropriate information and support services.
- Coordinate and facilitate patient support groups (online and in-person) and facilitator support.
- Deliver health promotion and harm reduction interventions that empower self-care and autonomy.
- Co-produce accessible, high-quality information resources.
- Maintain accurate and timely records in line with service protocols and NMC standards.
- Uphold the NMC Code of Conduct and stay informed on relevant policies and professional developments.
- Demonstrate professionalism and integrity in all aspects of work.
- Engage in ongoing professional development, including clinical supervision, appraisals, and training.
- Contribute to internal training and external consultancy teaching events.
- Foster effective communication across NCUK staff, clients, partners, and stakeholders.
- Collaborate effectively with NHS, social care, and charity partners to promote integrated, person-centred care and support joint working initiatives.
- Represent NCUK in internal and external working groups, contributing to plans and reports.
- Support engagement with national and local research projects, as appropriate.
- Adhere to internal policies and contribute to service reviews and improvement initiatives.
- Lead specific projects as assigned by the Service Lead or CEO.
- Provide data and insights for strategic planning, service evaluation, and framework development.
- Participate in and support clinical audits, implementing improvements where needed.
- Ensure service alignment with external policies, guidelines, and strategic targets.
- Comply with all relevant legislation, policies, and best practice guidelines.
- Embody and promote NCUK workplace values, serving as a positive ambassador for the organisation.
Other Duties
The post holder will operate within a dynamic and evolving environment and may be required to undertake additional responsibilities to support the effective functioning of Neuroendocrine Cancer UK.
Requirements
- Must have a current NMC registration with no restrictions on their practice or caution order attachment.
- Min 5-year post reg. experience, within a clinically relevant field: including caseload management
- Be able to provide at least two professional references from your last place of work as a nurse or midwife.
- Please note that a Disclosure and Barring Service (DBS) check will be required.
- Demonstrate a willingness to attend all mandatory training relevant to their role
- Must be flexible to work locally or remotely, and willing to travel to attend support groups, conferences, and events.
- Minimum 1 day/week helpline +/- cover as needed.
- Mandatory staff meeting days in the office (Leamington Spa) 4 times a year.
Administrative Skills
- Proficient in Microsoft 365 Office applications
- Proficient in accurately entering complex data into secure electronic systems.
- Be able to demonstrate full awareness and compliance with legal and professional requirements (e.g., GDPR, NMC), reporting appropriate concerns through line management to the Data Protection Officer.
Professional Experience & Knowledge
- Demonstrable knowledge and experience within relevant clinical speciality.
- Experience working with individuals affected by cancer, including neuroendocrine cancers and/or other life-limiting conditions
- Skilled in engaging with patients' families and support networks
- Proven ability to assess healthcare needs and implement best practices for physical and psychosocial well-being support via telephone or in-person.
- Experience of coordinating and managing patient care: including addressing safeguarding issues
- Demonstrate a collaborative approach across multidisciplinary teams and organisational boundaries
- Strong verbal and written communication skills
- Experienced in delivering training, teaching, and facilitating group work
- Demonstrate commitment to ongoing professional development
- Effective problem-solving and change management capabilities
- Understanding of resource management, health and safety, clinical risk and quality issues.
- Familiar with audit processes and principles
- Competent in prioritisation, delegation and workload management
- Awareness and management of stress in self and others
Why work with us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
- There is the potential, pending experience and performance, to progress to support service lead.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Terms: 30 hours per week / 0.8 FTE, 4 days per week; two year contract with possibility for extension
Salary: £41,200 - £56,650
Location: Remote working and quarterly in-person team away days.
Line Manager: Executive Director
Please note that you must have the right to work in the UK.
Closing Date: 4th January 2026
About BASIC
BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.
For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.
BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.
BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.
What We Offer
-
Competitive salary with room for growth
-
30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period
-
Employer pension contributions of 5% (above the national minimum)
-
Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours
-
Remote working with option to use co-working space
-
1-2 all-staff in-person team away day per year, as well as other in-person working opportunities
-
Opportunities for professional growth and development
-
Excellent team culture built on respect, openness, and inclusion
The Role
BASIC is seeking an experienced and strategic Communications Manager to lead and implement effective communication strategies that amplify our mission, enhance our brand identity, and strengthen engagement with key audiences. The ideal candidate will have exceptional written and verbal communication skills, a proactive approach to storytelling, and the ability to collaborate across the organisation to ensure clear, consistent, and impactful messaging.
Reporting to the Executive Director, the Communications Manager will play a central role in shaping BASIC’s external presence, working across programmes to craft compelling narratives for social media, the website, and other digital platforms, as well as press contacts.
The Communications Manager will be the point of contact for all communication activity and will be responsible for setting the strategy and communicating this to the team. As an organisation, BASIC is keen to develop brand identity, particularly amongst our programmes and the Communications Manager will be instrumental in developing this work.
Key Responsibilities
Organisational Communications & Strategy
-
Develop and implement a comprehensive communications strategy aligned with BASIC’s mission and objectives including a strong link to impact.
-
Lead the evolution of our social media strategy, ensuring increased engagement and impact.
-
Develop and implement strategic online communication plans to enhance BASIC’s digital presence, ensuring consistent and engaging messaging across all platforms.
-
Oversee BASIC’s branding and identity development, ensuring consistency across programmes and platforms. This includes: organisational brand asset, image, review and refresh.
-
Act as BASIC’s press officer, managing media engagement, journalistic contacts, and public relations.
-
Plan and execute BASIC’s website redevelopment strategy, including better functionality for fundraising efforts and overseeing all aspects of website content/management.
-
Draft, edit, and manage organisational newsletters using MailChimp/MailerLite, ensuring clear, engaging, and audience-focused content that aligns with BASIC’s communications strategy.
-
Provide communications training to staff, fostering a culture of shared responsibility for communications.
-
Create promotional materials to advance BASIC’s initiatives.
-
Strengthen BASIC’s internal and external communications, ensuring alignment with key stakeholders.
Programme Responsibilities
-
Develop and execute tailored communications plans for specific programmes, ensuring alignment with organisational goals and effective audience engagement.
-
Collaborate with programme teams to create and distribute engaging content that highlights programme achievements and key messages
-
Work with programme teams to define the strategy, vision and purpose of newsletters
-
Coordinate programme events (virtual and in-person), in terms of communications outreach to increase visibility and structuring of success stories
-
Support the creation of digital content (social media posts, website updates, videos, etc.) to promote programme activities and initiatives
-
Assist with publishing programme reports including proofing and providing guidance for branding and imagery
-
Provide communications support for programme fundraising activities
-
Monitor and analyse communications impact across programmes, using feedback and data to suggest improvements and ensure messaging is reaching the right audiences
-
Help to manage relationships with key stakeholders for each programme by ensuring ongoing engagement and support for programme objectives
-
Ensure consistent branding and messaging across all programme communications to maintain coherence with the organisation's overall identity
Person Specification:
Essential:
- Bachelor's or Master's degree in a relevant field (e.g., Marketing, Education, Business, Fundraising)
- 8+ years of working in a communications role
- Knowledge of global security or related issues with linkage to UK policy
- Proven experience in developing and implementing communication strategies aligned with organisational goals and objectives
- Exceptional verbal and written communication skills, with the ability to craft clear, compelling messages
- Ability to generate innovative ideas and content that engage target audiences and enhance brand visibility
- Strong networking and stakeholder engagement skills
- Experience in monitoring and evaluating communication impact through media coverage, engagement metrics, and analytics. Ability to evaluate the effectiveness of strategies and identify areas for improvement.
- Strong collaborative skills with the ability to work effectively across teams to ensure consistent messaging and brand representation.
- Keen eye for detail with a commitment to accuracy and quality in all communications materials
Desirable:
- Experience in crisis communications, including drafting statements and managing sensitive issues.
Why Join BASIC?
This is an exciting opportunity to shape the communications strategy of a respected international security think tank. If you are a creative, strategic, and proactive communicator who thrives in a collaborative environment, we’d love to hear from you.
Working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
To facilitate training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops.
To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers.
This role is home-based with frequent travel across England
Key responsibilities include:
-
Co-facilitate professional, high-quality training to kinship carers in England.
- Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.
-
Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.
-
Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).
-
Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.
-
Maintain a consistent and engaging approach across all training experiences.
-
Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.
-
Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.
-
Actively support and contribute to a high-performing, inclusive, and supportive team environment.
Essential knowledge, abilities, skills and experience includes:
-
Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.
-
Proven experience in professional facilitation using a range of techniques to engage participants.
-
Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.
-
Experience managing challenging or sensitive situations during training while maintaining clear boundaries.
-
Proven ability to deliver training that achieves measurable impact and learning outcomes.
-
Demonstrated use of a non-judgemental approach reflected in both language and behaviour.
-
Excellent written, verbal, and visual communication skills with high attention to detail.
-
Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions:
Q1 - With reference to the job description, describe how your experience and values are a good fit for this role at Kinship? (max 250 words)
Q2 - Tell us about your experience delivering training workshops to diverse audiences. (max 250 words)
Q3 - Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful? (max 250 words)
Q4 - Describe three things which are key to delivering an engaging and high-quality online training session (max 250 words).
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
Don’t go over 2 pages on your covering letter.
Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



Senior Communications Manager
FCDO Research Commissioning Centre (3ie)
1. Background
The Foreign, Commonwealth and Development Office (FCDO) Research Commissioning Centre (RCC) has been established to commission and manage research to enhance development and foreign policy impact. The RCC, co-led by the International Initiative for Impact Evaluation (3ie) and the University of Birmingham, provides support to FCDO teams for commissioning and delivering high-quality and impactful research. It addresses challenges associated with research bureaucracy by providing a streamlined process for commissioning and delivering FCDO-funded research.
This role is based at 3ie, working closely with colleagues at the FCDO, University of Birmingham and across the RCC consortium. This is a fixed-term position for the RCC, which is a pilot project that began on the 6th June, 2023, and is due to run until the 5th June, 2028. The role is linked directly to the project funding.
The International Initiative of Impact Evaluation is a mission-driven, non-profit organization dedicated to using evidence to transform people's lives in low- and middle-income countries. We are the global leader in funding, producing, and synthesizing high-quality evidence of what works, for whom, how, why and at what cost. We believe better policy-relevant evidence will make development more effective. 3ie is a registered non-governmental organization in the US. It has offices in New Delhi, London and Washington, DC.
2. Position summary
3ie is inviting applications for a Senior Communications Manager to join the FCDO Research Commissioning Centre (RCC) team at 3ie. With the RCC entering its third year of operation, this is an exciting time to join the project.
The role will be responsible for the strategic management of RCC communications and for the oversight and management of the Global Research and Technology Development (GRTD) website . The position will work closely with the team of the FCDO Chief Scientific Adviser and FCDO’s Deputy Head of Research to support the development and rollout of GRTD, suiting a strategic thinker with experience or knowledge of leading communications and engagement campaigns.
The successful candidate will be a highly organised, skilled communicator with excellent command over producing a range of communication and knowledge products such as blogs, policy briefs, infographics, impact stories and case studies, as well as editing technical writing. Prior experience in social media and event management, is desirable. They will be a self-starter with a can-do, team-player attitude.
The ideal candidate will be based in the UK and have the flexibility to travel to London for in-person meetings and events as required. The candidate will need to work according to UK office hours. The role will largely be remote working with dedicated in-person time with the RCC team and with FCDO.
3. Key job responsibilities
a) GRTD website development oversight and strategy; FCDO GRTD communications, branding and development
- Work with FCDO to develop a coherent strategy and campaign for engaging with and communicating GRTD to external partners. Manage the relationship with FCDO communications counterparts in delivering the vision for GRTD
- Lead engagement with FCDO to determine design of enhancements and new features for GRTD; oversee these developments, managing external contractors (when required) and working with technical colleagues to ensure developments are fit for purpose
- Collaborate with FCDO teams to support the rollout and visibility of the GRTD brand
- Contribute to the development and implementation of editorial standards, templates, and guidance for GRTD content, in coordination with FCDO and RCC stakeholders
- Assist in the dissemination of impact stories and research outputs that align with GRTD branding and strategic objectives
- Support stakeholder engagement activities and campaigns led by FCDO to promote the GRTD platform, where relevant to RCC-funded research
- Monitor digital engagement with and develop KPIs to track performance, with a focus on continuous improvement and optimization
b) RCC presence on GRTD
- Ensure the RCC is adequately presented on GRTD and that the design and structure of RCC pages is coherent and promotes the RCC vision
- Create, edit and post new website content for the RCC on GRTD as required
- Coordinate with the 3ie Strategic Communications Office to monitor the website regularly to ensure content is updated and bugs are identified.
c) RCC Communications
Strategy:
- Lead the development, implementation and monitoring of the RCC’s overall communication and engagement strategy, including areas of thought leadership around best practice evidence led by the RCC.
Content:
- Strategise on new communication products (including website content, impact stories, blogs, media articles, social media and multimedia content), launches, events, and online promotions Edit, manage and publish research commissioning call documents and participate and manage related events such as Early Market Engagements, FAQ sessions, etc.
- Work with RCC Grantees and project teams editing and publishing RCC publications and deliverables, including reports, briefs and other publications.
- Create social media content and manage dissemination through 3ie’s social media channels, working with 3ie colleagues (NB: RCC social media channels may be established and in this case the role will directly manage these).
- Events and engagement: Provide end-to-end support for workshops and events, including content, budget, logistics, communication and marketing
- Provide inputs for communication and implementation plans for research funded by the RCC.
d) Project management: Ensure that RCC publications and communications products are processed in a timely manner and published on GRTD
- Maintain and update process documents, guidelines and templates for external communications for the RCC and for communications from grantees.
- Oversee the implementation of and improvements to RCC’s branding and logo suite as needed.
e) Stakeholder support: Work closely with RCC staff to cultivate relationships across the research ecosystem, consortium and with grantees. This is likely to include RCC representation at external events.
f) Support RCC grantees: Provide guidance and advise on dissemination activities to grant recipients. Review and approve the engagement and dissemination products and plans submitted by RCC grant recipients as part of their work on RCC-funded projects and support the wider RCC team to monitor engagement activities undertaken by grantees.
g) Knowledge sharing: Collect and collate impact stories for the RCC to support both learning and reporting requirements
4. Qualifications and skills
- Master’s degree in journalism, public affairs, marketing, or a field directly relevant to international development, including formal communication training. Exceptional candidates with a bachelor's degree and extensive work experience may be considered
- At least seven to ten years of experience in a communication role in development sector.
- Proven ability to plan and implement communication and engagement strategies for organizations and research projects
- Knowledge of tools for graphic design, content management, social media and event management is desirable (e.g., InDesign, Photoshop, Mailchimp, Canva, Drupal, etc.)
- Proven project management and coordination skills to ensure on-time delivery
- Excellent English writing and editing skills; cross-platform writing experience is desirable
- Self-motivated, creative, and multi-tasker with a proven ability to work under tight deadlines accurately and professionally
- Excellent interpersonal skills and willingness to work in a matrix-organized team environment
- Experience working with UK government departments is desirable
5. Eligibility
3ie is an equal-opportunity employer. We do not discriminate on the basis of sex, age, ethnicity, disability, caste, religion or sexual orientation. We particularly encourage women, ethnic minorities and persons with disabilities to apply.
6. Terms of employment
The salary range for this position is competitive and commensurate based on qualifications and experience. Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
7. How to Apply
Your application must include the following information*:
• A cover letter (not exceeding two pages) highlighting your qualifications and experience relevant to the terms of reference.
• Curriculum vitae along with names and contact information for at least three professional references.
*Incomplete applications will not be considered.
The deadline for receiving applications is 21 December, 2025. Only the shortlisted candidates will be contacted.
The client requests no contact from agencies or media sales.
Job Title: Registered Area Manager
Salary: £60,780 per annum + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum
Hours: 35 Hours per week
Contract: Permanent Role
Location: Homebased with travel required around East Midlands regions (Derbyshire, Cambridgeshire, Northamptonshire, Nottinghamshire & Peterborough)
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results, and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
The East Midlands service has been rated as ‘Outstanding’ by Ofsted and the successful candidate will need to continue to prioritise trauma informed and therapeutic methodologies and actively support/encourage diversity and inclusion within all aspects of the role alongside contributing to the provision of services for to our families across the East Midlands region.
This role will report directly to the Operational Director of Children's Services and is non-case holding role, however, there may be the need to occasionally cover casework due to staff sickness or leave.
In this role you will be responsible for the smooth running of a staff team of Deputy Area Managers, Social Workers, Family Finders, Recruitment Managers & Officers, Consultants, Panel Members, Administration Team and Children’s and Young People's Resource Workers.
The main role requirements for the Registered Area Manager role includes:
- A Level 5 Management Qualification (or a willingness to enrol on such a course within 6 months of appointment and to complete within 3 years)
- A minimum of 3 - 5 years post qualifying experience in fostering or in other childcare settings
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality and promoting their positive development
- Experience of managing a diverse and experienced team, ideally remotely
- Experience of group work and/or delivery of training
- Up to date knowledge of relevant legislation including the Fostering National Minimum Standards and Fostering regulations
- Ability to prioritise, plan and self-organise efficiently
- Excellent communication skills and ability to use IT effectively, including participating in virtual meetings and webinars.
- Ensuring regulatory compliance including service monitoring
- Responsible for the safeguarding of children and young people
- Taking part in the out-of-hours rota.
- Delivery of the Service Operational Plan which will include the management of budget and contracts
- Being a Panel Advisor
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT apply now.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Monday, 5th January 2026
Interviews: Friday, 16th January 2026 via Teams
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
We value diversity and promote equality of opportunity. We encourage and welcome applications from suitably skilled candidates from all backgrounds to support a diverse workforce, including individuals with lived experience of homelessness.
Are you passionate about making a difference in people’s lives, providing person-led, holistic, trauma-informed support to individuals on their journey out of homelessness? Do you have experience working in supported housing with either young people or adults facing multiple life challenges?
Our projects are places of safety, Psychologically Informed Environments (PIE), from which we work with individuals using person-led, holistic, trauma-informed and solution-focused approaches. We aim to provide accommodation and support that helps people find self-worth and the belief that they deserve a better future, supporting them in safe, positive transitions, providing holistic support to gain essential life skills, achieve health outcomes, to realise and achieve their aspirations, and reach their full potential, before moving them on safely and successfully.
We’re seeking to recruit Relief Support Workers within our Gateshead and Sunderland Projects; needing to appoint individuals to our relief pool who are able to provide daytime cover (weekdays, weekends, evenings between 7.30am-8pm), and/or waking night shifts (8pm-8am). Actual hours vary by project.
To join us you will need to demonstrate experience and understanding of the needs of people experiencing homelessness and/or those who are care experienced, including related issues of mental ill-health, trauma, abuse, alcohol and substance use and offending. You will have excellent inter-personal and communication skills, including the ability to build effective relationships of trust. You will need to work calmly under pressure, using your initiative and working flexibly in a sometimes demanding environment.
In return, you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are a growing charity, and we believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an experienced and dynamic Fundraising Officer to join the fundraising team at the Batten Disease Family Association CIO (BDFA).
The BDFA, founded in 1998 is the only patient organisation in the UK for families affected by Batten disease, a rare and terminal neurodegenerative condition that affects children and young adults. The BDFA offers informed guidance and support to families and the professionals who work with them, as well as actively raising awareness, and promoting research into the management of Batten disease to improve patient care pathways and ultimately find a cure.
This is an exciting time to join the charity, which has grown to offer additional support services for families affected by Batten disease and to implementing a long-term strategy to develop its advocacy, education and research capabilities. Come and join our supportive team as we continue to build and develop the organisation and strengthen our financial resilience.
We’re looking for an individual who has some experience in fundraising, particularly leading on all aspects of community fundraising, developing and nurturing relationships with volunteer fundraising groups and individual supporters. The successful candidate will work under the guidance of our CEO to develop community fundraising maximising the funds raised by volunteer fundraisers and developing supporter engagement. The successful candidate will also work alongside our Trusts and Foundations Fundraising Officer to support our Trusts and Foundations income generation.
The Ideal Candidate for this role will have:
- Experience in all aspects of community fundraising including events, assisting fundraisers to develop imaginative fundraising ideas and inspiring new supporters to raise funds whilst maintaining relationships with existing supporters
- Experience in building and sustaining long-term relationships with fundraising groups and individual supporters
- Experience in managing effective and creative fundraising communications on social media and the website
- Ability to contribute to the overall Trusts and Foundations income stream, including proactively researching and identifying grant funding opportunities
- Ability to lead on creative fundraising campaigns around key events such as Batten disease awareness day and Christmas
This job requires a motivated individual who has a passion for all those within our Batten community and a strong desire to support the development and financial growth of the BDFA. The role is full time (35 hours per week) and is home based with occasional travel around the UK to meet donors and support fundraising events.
The BDFA recognises the positive value of diversity and is committed to creating a diverse and inclusive team. We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.
Salary £27k - £34k PA dependent on experience
Upload a CV and covering letter to apply
Apply by: Monday 15th December
Interviews for this role will take place on Monday 22nd December
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England.
This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery.
Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed.
The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments.
Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields.
We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities.
You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days.
You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow.
If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please ensure that you read the job description and person specification fully. To access this, please sign into your CharityJob candidate account and click on apply.
SmellTaste is the charity for all those living with impaired smell and taste.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role
We’re looking for a highly creative, organised, and experienced Marketing and Content Executive to support the delivery of engaging, high-impact marketing across our growing, purpose-led organisation.
Working closely with the Senior Marketing and Campaigns Manager, you’ll play a key role in producing and managing digital content, with a strong focus on social media, web design, and copywriting.
In this fast-paced role, you’ll drive our social media strategy, produce engaging content and blogs, and manage the design and research for our online Suicide Prevention Hubs. You’ll create compelling copy and visuals across multiple platforms and develop email campaigns and marketing strategies to boost our training course sales and sign-ups.
You’ll have hands-on experience with tools such as Mailchimp, Canva, WordPress, Google Analytics, Hootsuite, and Adobe Creative Suite.
We’re looking for someone who is self-assured, able to manage multiple priorities, and deliver high-quality work consistently. You should be comfortable working independently, making informed decisions, and taking ownership of your workload, while receiving guidance, input, and support from your line manager and the Head of Marketing and Communications.
Main Duties and Responsibilities
• Manage the creation and delivery of engaging, on-brand content across social media channels, collaborating with the Senior Marketing and Campaigns Manager to enhance reach and visibility.
• Keep our accounts a safe space by taking swift action on abusive or harmful comments, with full support from the team and training in our Social Media policies.
• Oversee the creation, design, and research of our Suicide Prevention Hubs, collaborating with charity partners, writing compelling copy, and coordinating podcasts and blog content.
• Play a key role in driving awareness, sales, and sign-ups for our training courses through effective marketing and promotion.
• Write and edit high-quality copy for blogs, website pages, emails, social posts, and other marketing materials.
• Design on-brand visual assets using Canva to support social, web, email, and print materials.
• Support the creation of award entries, press releases, and promotional materials as needed.
• Help maintain and update our WordPress website and landing pages, ensuring content is up to date, accessible, and optimised for SEO and user experience.
• Support the setup and delivery of email marketing campaigns, including building emails, managing lists, and reviewing performance.
• Contribute to ongoing audience and campaign research, including SEO keyword research, to inform marketing strategies and content planning.
• Assist with campaign reporting and provide administrative support to ensure smooth delivery of projects.
For this role, you will need
• Proven experience in creating and managing engaging social media content across platforms such as Instagram, X, LinkedIn, and Facebook.
• Experience producing high-quality content, including social posts, web copy, blogs, visuals, and email campaigns.
• Experience using design tools like Canva and Adobe InDesign.
• Excellent copywriting and proofreading skills with an adaptable writing style.
• Experience using WordPress, ideally with Elementor.
• Strong organisational and time management skills with the ability to juggle multiple projects.
• Willingness to learn and take direction and feedback from the Senior Marketing and Campaigns Manager and Head of Marketing, while contributing your own ideas.
• A genuine commitment to supporting vulnerable individuals and a passion for life-saving work.
Bonus points for
• Experience working at the fast pace of a charity.
• Proven experience working remotely in a small team with strong independence and resilience.
• Experience with video creation.
• Experience managing PR enquiries and writing press releases.
• Experience in sales, particularly course sales.
Why Grassroots Suicide Prevention?
At Grassroots Suicide Prevention, we’re committed to building a diverse, inclusive community and workplace where everyone can be themselves and thrive. We value the unique experiences and skills each person brings and actively welcome applications from people of all backgrounds. Our recruitment decisions are made based on skills, experience, and knowledge.
Our employee benefits include:
• Health Cash Plan and Employee Assistance Programme
• Learning and development opportunities
• A creative, friendly, and collaborative culture
Before applying
This role requires grit and resilience due to the remote working environment, sensitive subject matter, fast pace, and the need for flexible multitasking. If you’ve recently been affected by suicide, please consider whether this role is right for you, as some content may be emotionally triggering.
Key dates
Interviews will take place on an ongoing basis. Please note, our team will be taking a short break from 16 December to 5 January. Applications are still welcome, and we will resume shortlisting in early January.
Due to the high volume of applications, we are unable to offer individual feedback at the initial stage. If you do not hear from us, please assume you have not been shortlisted.
Additional information
Grassroots Suicide Prevention is in a period of transition and development, and the post-holder should be aware that their responsibilities may evolve to meet the organisation’s future needs.
We empower people to help save lives from suicide through connecting, educating, and campaigning nationally.



We are looking for a Community & Events Fundraiser to play a pivotal role in maximising event and supporter-led fundraising income.
You will develop and deliver growth strategies within your area of responsibility (across mass-participation events, virtual events & supporter-led fundraising) with support from the Head of Community and Events. You will also build great internal relationships with colleagues to enable delivery of the community & events programme.
What you'll do
- Devise marketing plans, strategies and KPIs for community and events fundraising.
- Create and deliver engaging multi-channel stewardship journeys, to maximise supporter lifetime value and experience.
- Researching and developing new campaigns, marketing propositions and creative ideas.
- Managing social media moderation for virtual challenge events.
- Providing excellent supporter stewardship to add value to the supporter relationship and maximise their fundraising efforts.
- Working collaboratively, briefing in requirements to teams such as social media, marketing and brand.
What you'll need
- Experience of working in a Fundraising role, preferably within Community and Events.
- Experience of motivating & inspiring supporters through excellent supporter stewardship to maximise fundraising efforts.
- Experience of managing mass participation events and associated platforms & processes.
- Experience of managing virtual challenge events, including moderation and associated platforms & processes.
- Great sector knowledge and insight to bring fresh ideas and approaches to the team.
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
The role
At Ability Consultants, we specialise in helping charities, community groups, schools, social enterprises, and CICs to grow and make a bigger impact. From homelessness and health to youth work, arts, disability, and international development, our clients work across some of the most important themes in society. We provide the fundraising expertise so they can focus on delivering life-changing work.
Ability Consultants is proud to be a Real Living Wage Employer, Disability Confident Committed, and a VONNE Membership Plus Organisation. We’re also SHINE accredited - reflecting our commitment to fair, inclusive, and supportive employment practices.
As a Bid Writer: Trusts and Foundations, you’ll play a vital role in securing the income that keeps this work possible. You’ll research opportunities, develop compelling cases for support, and write high-quality funding applications on behalf of our clients. You’ll also help to build strong relationships with funders and ensure excellent stewardship, so that income is sustained and grown.
You might already have proven experience writing successful funding applications, or you could be looking for your next step if you have the skills, passion, and drive to learn. Either way, you’ll be someone with strong writing ability, great attention to detail, and the confidence to work directly with clients to tell their story in a persuasive and impactful way.
In return, you’ll join a supportive and ambitious team that works across the UK and internationally, making a measurable difference every day. If you’re ready to use your talent to help non-profits thrive, we’d love to hear from you.
Important Information
How to Apply: You can visit our website to download an application pack. Please apply by sending us a copy of your CV and a covering letter (optional) to the email address in the job pack with the subject heading ‘Recruitment – Bid Writer: T&F. If you have any difficulties accessing our documents please get in touch with us.
Closing Date: 19/12/2025, 23:59
Role: Bid Writer (Trusts & Foundations) | Hours: 40 Hours Per Week | Salary: £28,000 - £29,000 | Period: Permanent
Interviews: Week commencing 5th January 2026 (provisional)
Sifting will take place on an ongoing basis, if successful at sifting stage, we may decide to invite you to an initial virtual call, and if successful a face to face interview may follow.
Got a question?
If you would like an informal discussion about the role, please email us.
About Ability Consultants
At Ability Consultants, we support our clients everyday to thrive and deliver their vital work, while trusting us with their fundraising and income generation needs. We work across all four nations of the UK and internationally, including partnerships in East Africa.
Our expertise spans a wide range of themes, including homelessness, equality and diversity, sport, suicide prevention, addiction, youth work, disability, health, food poverty, the arts, hospice care, international development, and schools. From bid writing and funding strategies to senior management support, and organisational development, we give charities, CIC and community organisations the tools and capacity they need to succeed.
Senior External Affairs Adviser
Contract type: Fixed Term Contract (12 months)
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Home based
Salary range: £43,000 - £48,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
Join Macmillan Cancer Support as a Senior External Affairs Adviser, where you will play a vital role in shaping and delivering impactful change propositions and external affairs strategies across the UK. Your work will focus on delivering at-scale change for people with cancer, particularly the most marginalised groups.
Key responsibilities:
- Provide senior-level advice to develop external affairs strategies aligned with Macmillan’s mission.
- Lead cross-functional external affairs projects that are evidence-based and impactful.
- Develop and manage relationships with political stakeholders, policymakers, civil servants and healthcare providers.
- Provide high-quality insight and briefings to senior colleagues on the political landscape, and what the external opportunities and risks are.
- Anticipate shifts within the external environment and adapt approaches to maintain our relevance and influence.
- Collaborate with teams to ensure policy positions are strategic and evidence-based.
- Represent Macmillan at external events, advocating for improvements in cancer care.
- Coordinate campaigns to influence public policy and funding decisions.
About you
The successful candidate will have...
- Proven ability to manage complex and sensitive external contexts, making sound judgements on tone and messaging.
- Strong understanding of operating within a four-nations context and engaging with diverse stakeholders, including senior politicians and civil servants.
- Expertise in analysing complex policy issues and developing impactful, evidence-based policy positions.
- Strong organisational skills and flexibility to adapt to changing circumstances and emerging issues.
- Excellent communication skills which are adaptable for external and internal audiences.
- Experience of working in multi-disciplinary teams or on multi-disciplinary projects.
Recruitment process
Application deadline: 23:59 on Tuesday 16th December 2025
Interview date: Virtual interviews will be held on 8th January 2026
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan's TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Empower Technology, lead innovation: Join us as our Infrastructure & DevOps Team Lead!
Are you passionate about building secure, scalable, and resilient technology platforms? Do you thrive in a collaborative environment where your leadership shapes the future of cloud and DevOps practices?
We're looking for an inspiring Infrastructure & DevOps Lead to join our team and drive operational excellence for Victim Support's critical services.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
What You'll Do:
- Lead and mentor a talented team of Infrastructure Engineers and DevOps specialists.
- Shape and deliver our infrastructure and DevOps strategy, ensuring our Azure and AWS environments are robust, secure, and future-ready.
- Oversee cloud operations, automation, and CI/CD pipelines-championing best practices in Infrastructure as Code and container orchestration (Kubernetes, AWS Lambda).
- Collaborate across teams to deliver integrated, secure, and high-performing solutions.
- Ensure compliance with security frameworks (ISO27001, GDPR) and drive continuous improvement in service delivery.
Who We're Looking For:
- A proven leader with hands-on experience in infrastructure and DevOps roles (ideally 2+ years).
- Expertise in AWS and Azure cloud environments, Infrastructure as Code (Terraform/CloudFormation), and automation tools (GitHub Actions).
- Strong background in CI/CD, containerization (Docker/Kubernetes), and cloud security.
- Excellent communicator and mentor, able to engage stakeholders at all levels.
- Committed to fostering a diverse, inclusive, and high-performing team culture.
Why Join Us?
- Make a real impact supporting vital services for Victim Support.
- Work remotely with a supportive, forward-thinking team.
- Opportunities for professional growth, learning, and certification.
- Be part of an organisation that values innovation, well-being, and work-life balance.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
Ready to Lead the Way?
If you're excited to drive technology transformation and empower others, we'd love to hear from you! Apply now and help us shape the future of Victim Support's technology estate.
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.





