Supporter experience manager jobs

The successful applicant will be responsible for running the Haberdashers’ Aspire programme for our students and for taking day-to-day responsibility for providing effective Careers Education, Information, Advice and Guidance across the School.

This is a full-time position however we would be happy to consider part-time and/or flexible working for the right candidate.

The Habs Aspire project matches sixth form students with a professional mentor and offers one-to-one mentoring sessions. The programme aims to enhance personal development, foster confidence, and develop essential skills necessary for future success.

About the Role

The Head of Futures will be self-motivated and determined with an entrepreneurial character and a determination to work with colleagues and other partners to secure the best possible outcomes for pupils. They will already have a track-record of success in a relevant field for example teaching or school leadership, careers guidance, recruitment, business or public sector leadership, including the armed forces..

A significant part of the role is managing student recruitment and engagement in the mentoring programme and recruiting mentors from various sectors, including industry professionals. This will require strategic planning, creativity and determination to ensure the project’s success and sustainability. The ability to motivate young people with integrity, passion and commitment is a non-negotiable requirement for this role.

Key Responsibilities

1. Working with senior colleagues, notably the Director of Sixth Form and the Deputy Head Academic, devise, plan, implement, review and update, the Schools’ careers education and guidance programme in line with the School’s strategic plan, ensuring that the programme meets all statutory and regulatory requirements, takes account of the views and needs of pupils and contributes to the successful transition of pupils from school to positive destinations in Higher Education and the world of work.
2. Oversee, lead and manage the Habs Aspire Mentoring Programme for the School, as an integral part of our careers education and guidance programme.
3. Work with colleagues across the Haberdashers’ Company and Haberdashers’ family of schools and academies to develop an agreed policy and five-year strategy for the Habs Aspire programme.
4. Develop creative methods of engaging stakeholders to become mentors and to provide other support to our careers education and guidance programme
5. Oversee the effective recruitment, training and ongoing management of mentors.
6. Work in partnership with schools and the Haberdashers’ Company to ensure safeguarding checks are conducted, prioritising the safety and wellbeing of our pupils.
7. Ensure strict and ongoing quality assurance methods and continuous monitoring of our careers education and guidance programme, including the Habs Aspire programme.
8. Work closely with school leaders to ensure effective student recruitment and engagement in the programme.
9. Support the work of the Careers and Higher Education Coordinator in the coordination and administration of the careers education and guidance programme, including the Habs Aspire programme.
10. Work with the Head of PSHE to ensure careers features throughout the HabsMon programme from Y7-Y11

Additional Repsonsibilities

1. Work closely with the Director of Sixth Form to ensure seamless integration of the careers programme wit the support for Higher Education choices and UCAS
2. Build up links with individuals, employers and organisations in order to support careers education and events
3. Assist with the organisation of the annual Careers Convention
4. Stay updated with the latest research in mentoring and career development.
5. Promote equal opportunities and inclusion, addressing any issues immediately if they arise.

Executive Assistant & Head Office Administrator

Part time Job Share, 3 days per week

£28,000 - £30,000pa (pro-rated to £16,800 to £18,000) + benefits

Leatherhead, Surrey

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

This role will provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. Provide proactive and efficient administrative support at the Head Office. The Senior Leadership Team comprises the Chief Executive, Director of Care Services, Director of Finance and Operations, Director of Fundraising and Engagement and Director of HR & Volunteering. The role is responsible for a wide range of cross-organisational tasks and projects as directed and will be part of a job share arrangement, working 3 days per week. The post holder will live the Rainbow Trust Values and effectively communicate with all stakeholders, over the telephone, online, by email and face to face.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an Executive Assistant to provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. This is a part time job share role, working 3 days per week.

Reporting to the Chief Executive you will be responsible for a wide range of cross-organisational tasks and projects, including leading on general operational issues at Head Office including franking machine, stationery orders, cleaning materials, managing and monitoring switchboard voicemail messages, sign-in sheets, shredding, parking etc. You will act as key point of contact for Trustees and a wide range of external contacts, maintaining a professional, confidential and responsive approach.

Having worked in an administrative support role, you will have exceptional organisational skills and will support the Senior Leadership with their day-to-day activities, including the monitoring the progress of their various projects and organising, as required, internal and external meetings for each SLT member including sector-wide meetings.

What we’re looking for:

A co-operative working style – you’re able to work well with others, communicating clearly and consistently with your job share partner, and you thrive working at a steady pace with a desire and willingness to help others

A confident user of MSOffice and experience of managing multiple diaries and priorities – you’re efficient and organised, produce high quality accurate work, are able to carry out instructions carefully and respond promptly to enquires.

Strong verbal and written communication skills and a team-oriented focus

Patient and consistent – you have better-than-average attention to detail and accuracy, even with repetitive work, and make cautious decisions within clear guidelines

Applications will be particularly welcome from those who have volunteered or worked in a charity, are educated to A level or equivalent and have previously worked in a busy administrative office, in a role that provides support to multiple people.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· Company car for front line care posts

· Time off in lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

· A recommend a friend recruitment referral bonus scheme

If you’d like to find out more about working with us, please click here. More information can also be found in our Candidate Pack.

How to apply:

To apply, please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Closing date: 25 May 2025

Please disclose in your cover letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we encourage applications from all backgrounds. Registered Charity No: 1070532

Job Purpose

Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.

The service delivers a free confidential helpline for carers weekdays (Monday – Friday, 10am – 4pm). These times are subject to change, based on the needs and requirements of carers using the service.

The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.

Key responsibilities 

Advice giving

• Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
• Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
• Inform carers about carers assessments and refer where necessary.
• Inform carers about emergency grants available and refer where necessary.
• Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.

Follow-up support

• Refer unpaid carers to local services to access local and culturally appropriate support in their area.
• Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
• Signpost carers to relevant services in Manchester suited to their individual need.
• Complete relevant grant applications for carers using the service where needed.
• Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
• Research and explore options and implications so that carers can make informed decisions.
• Write and maintain detailed case records for all casework completed.
• Collect required data for statistical monitoring and report preparation.
• Complete the required training to comply with quality assurance processes.

The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared.  It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed.  Consequently, this job description may be revised from time to time.

All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s Office of the General Counsel Division is recruiting for the position of ‘Policy Coordinator’ to join its dynamic team. The organisation is currently operating a hybrid working model.

Job purpose:

With increasing accountability to our regulators, partners, institutional and community donors, it is essential that we have robust and effective policies and processes in place that are regularly reviewed and demonstrate the learning and growth of the organisation and holding ourselves to account both internally and externally. Our policies and internal protocols must reflect good practice within the INGO sector, adapt to advances in technology and frequent changes to legislation and regulatory requirements. Our commitment to developing our internal policies, protocols and processes illustrates how our organisation proactively manages and oversees the potential risks and requirements we must address on a daily basis in a structured way.  Our aim is to foster an environment of consistency in our working practices that increases confidence in the way we manage our operations and workforce.

This post will provide leadership for the highest possible quality and consistency of Operational Policy and Guideline Documents meeting rigorous international sector-relevant and ethical standards to help achieve our vision, mission, global strategy and year-to-year objectives.

The role will support the Policy and Compliance Manager by co-ordinating and leading in the development and improvement of our current internal processes to ensure the timely review, development and approval of our policy documents and providing appropriate technical and operational support to internal stakeholders and wider IR family.

The role will provide technical and administrative support to the Policy Review Committee and help maintain internal record keeping and associated resources.

The successful candidate must have:

• A degree or equivalent in English or relevant area
• Experience of writing and communicating effectively to internal and external stakeholders.
• Experience of producing written materials for internal and external audience
• Experience and working knowledge within a humanitarian/INGO setting
• Experience in report writing and presentation of data/information
• Experience of working with senior managers and executive to agree effective outcomes
• Research skills
• Experience in monitoring and evaluating the effectiveness of policy compliance and implementation
• Ability to work autonomously and use initiative
• Experience of identifying and mitigating risks to the organisation  
• Excellent MS Office skills
• Ability to convey complex and technical information persuasively and with clarity to a diverse audience
• Ability to contribute to the review of policies and processes
• Process mapping
• Strong communication and representation skills
• Ability to manage workload independently and efficiently
• Good eye for detail - proof reading and editing documents
• Excellent organisational and record keeping skills
• Ability to synthesise data and information effectively
• Report writing skills in English
• Strong inter-personal skills
• Ability to establish and maintain strong working relationships
• Excellent analytical skills
• Good oral presentation skills
• Working calmly under pressure and meeting strict deadlines
• Ability to work independently and excellent time management skills
• Innovative thinker, able to develop and translate strategy into tactical action plans and deliverables

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 16th June 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• Screening clearance
• Proof of eligibility to live and work within the UK
• Receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Job Purpose 

The Accommodation Advisor provides housing support, information, advice, and guidance (IAG) to men within the criminal justice system, ensuring successful resettlement into accommodation. Managing a high caseload, the role operates within tight key performance indicators (KPIs), supporting individuals both in the community and at HMP Hewell.

Location: Primary HMP Hewell but flexibility required to support other areas as needed

Hours: 37 hours per week.

Key Responsibilities 

• Information, Advice and Guidance (IAG) Housing Support
• Case Management
• KPIs & Targets
• Collaboration & Partnership
• Administration & Record Keeping
• Community & Prison Support
• Safeguarding

 Key Skills & Attributes 

• Experience of supporting individuals in prison, on a custodial license, or a community order.
• Knowledge of accommodation services and housing-related support.
• Competency in IT applications, case management systems, SharePoint, Microsoft 365, Microsoft Teams, and Microsoft Office applications.
• Ability to manage high caseloads with complex support needs.
• Strong communication and collaboration skills.
• Ability to self-manage.
• Customer focus.

Notes ​

• Our organisation follows Safer Recruitment principles and guidelines for all posts where contact with children and/or adults at risk is possible – this includes a full application process, interviewing candidates, taking up and verifying two satisfactory references (one of which must be from your last employer), verifying qualifications, identity checks, an enhanced (Disclosure and Barring Service) DBS check and HMPPS prison vetting.
• You must have the right to live and work in the UK to be considered for this role. 

Why work for YSS? 

• Annual leave of 35 days (including Bank Holidays).
• Additional company holidays.
• Pension Scheme.
• Employee Health & Wellbeing plan.
• Occupational sick pay.
• Flexible working / hybrid working.
• Monthly supervision for support / personal development.
• Robust induction and training programme with an organisational commitment to ongoing training and personal development.

Permanent

35 hours per week

£45,900 per annum

Home based

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within Social Impact. Social Impact's primary focus is on 'Building a Movement,' which drives two key objectives:

-Changing society's attitudes and actions towards young people

-Growing support, raising income for The Children's Society

We are currently looking for an enthusiastic and experienced corporate fundraising expert to join our dynamic, ambitious team.

A key part of this role will be your ability to identify, explore and develop corporate partnership opportunity, to convert prospects and establish dynamic, mutually beneficially relationships with organisations to support The Children's Society.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have:

-Relevant experience gained in a new business role, evidencing business development skills having secured £100K+ corporate partnerships

-A successful track record in securing corporate partnerships through individual approaches, utilising advanced influencing, negotiation and communication skills

-Expert knowledge of purpose-led partnerships, corporate partnership and fundraising methodology the CSR/ESG market and overall understanding of wider relationship fundraising audiences and methodologies, and all legal and regulatory issues surrounding corporate/charity partnerships

-Experience of having secured a variety of corporate partnerships such as philanthropic, commercial (brand collaborations - CRM's, sponsorship, use of IP etc), engagement, strategic.

-Ability to influence and persuade in a medium/large complex organisation

-Experience of coaching or line managing colleagues to succeed

[INFO ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midnight on Friday 30th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 16th May onwards.

Interviews will be held week commencing 2nd June.

IN3

Call for expression of interest 

Title: Senior Finance Consultant 

Location: Nampula, Mozambique 

Length of contract: 12 months, with a possible extension to 18 months 

About the role 

Sightsavers’ Mozambique country office (MCO) oversees the implementation of Sightsavers’ programmes in Mozambique that focus on eye health (cataracts and refractive error), Neglected Tropical Diseases (trachoma and onchocerciasis) and social inclusion (economic empowerment), with the finance function overseeing a vast portfolio of activities covering the various aspects of finance and administration. At this moment, the role of Finance & Support Services Manager (FSSM) is currently vacant in Mozambique at a time where the total programme portfolio is at a significant level. 

Given this vacancy at management level, combined with significant levels of programme funding planned in Mozambique for the foreseeable future, this is a great opportunity for the organisation to understand the current gaps and needs for the country office finance and support services (FSS) function going forward. 

As the Senior Finance Consultant, you will provide expert advice on the steps and resources required to transform the FSS function, within the next 12 to 18 months and lead on the implementation the agreed transformation roadmap. 

Further responsibilities include: 

Finance & Support Services transformation 

• Working with a steering group of global and regional senior finance and operations staff to define clear objectives for the transformation of the FSS function in Mozambique. 

• Review all relevant reports and documents and consult with key stakeholders to complete a situation analysis for the MCO FSS function (current strengths, weaknesses, gaps, requirements over the next 3 years, etc.). 

• Work with the MCO management team to develop a 12-month transformation roadmap for approval by the steering group. 

• Lead the implementation of the roadmap and be accountable for completion of agreed milestones. 

• Provide regular reports on progress with implementation of the roadmap to the steering group. 

Interim Finance & Support Services Manager (FSSM) for the country office 

The Senior Finance Consultant will act as an interim FSSM for the country office, and these duties involve: 

Financial Management 

• Ensure financial control and managing risk. 

• Ensure the conformity to the Sightsavers Global Financial Framework. 

• Ensure compliance to all applicable global and local regulations, as well as governance requirements. 

Administration and Support Services 

• Lead in facilitating the implementation of administrative organisational policies and procedures. 

• Manage logistics, supplies, and purchases as per Sightsavers’ procurement policy. 

• Ensure IT Equipment and connectivity for MCO runs in line with IT policies. 

• Support and line manage administrative staff. 

Project and Programme Management 

• Provide effective support to MCO programme teams 

• Support, administer and strengthen financial management, accountability, and capacities of partners. 

• Ensure proper financial monitoring of projects including audit of funds provided. 

• Oversee financial monitoring of partners at all levels. 

Human Resource Management 

• Support the OP&F Senior Human Resources Business Partner in implementing relevant HR policies and procedures at MCO level. 

• Manage and facilitate staff development plans for MCO. 

Skills and Experience 

As the ideal candidate you will hold a degree in finance, accounting, or a related field. You will also possess a professional accounting qualification (e.g., CPA, CFA), have extensive experience in financial and operational management, and have experience working for an INGO/NGO in a Finance role. 

Further requirements include: 

• Experience in a management/senior management role. 

• Proven experience in managing staff in a Finance environment. 

• Experience in financial, fund management and donor compliance aspects of programme implementation. 

• Demonstrated stakeholder and change management abilities. 

• Bilingual (lusophone/English). 

This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Terms of Reference (ToR) for full details.    

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

Next Steps 

To apply for this exciting new opportunity, please complete our online Expression of Interest form (EOI), upload your CV, and answer the application questions all via our recruitment portal. Please feel free to upload any examples of previous work that may help with your application. 

We anticipate that the selection process will begin during the week commencing 9 June with a written task, and then a first stage oral interview during the week of 16 June, with a final second stage interview during the week of 23 June, to be completed by successful candidates. 

Closing date: 1 June 2025 

As a global equal opportunities’ employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society, and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply. 

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls. 

Media & Celebrity Assistant

Contract type: Permanent, Full Time, 35 hours per week

Location: London, UK subject to the right to work. 

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.  

Salary: £27,999 - £29,470 per year with excellent benefits 

About WaterAid 

Want to use your skills in communications to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere? 

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. 

Join WaterAid as Media & Celebrity Assistant to change usual for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team 

The WaterAid Media and Celebrity team is fast paced and dynamic, working on a multitude of exciting projects.. No two days are the same and we need a proactive and efficient Media and Celebrity Team Assistant to support with the smooth running of the team. The team works creatively to spread awareness of WaterAid and our work through UK and global news and PR coverage and engaging and working with our celebrity supporters cross-platform and function.  

About the Role 

In this role you will undertake a wide range of tasks from keeping our media admin running; ensuring our planning and monitoring tools up to date; supporting with team meetings and events; helping the team with overseas travel plans; liaising with celebrity agents and keeping up-to-date with what’s new in showbiz; managing our Media BlueSky; writing press releases for key campaigns. A passion for communications, ability to juggle multiple projects and excellent communication skills are essential. The role is hugely valued by the team and wider WaterAid teams and an excellent entry level role into communications in the charity sector working on some of the most urgent and important issues of our time.  This is a perfect development role to obtain key skills in media, communications and celebrity and influencer engagement, supporting the team to deliver wide portfolio of creative and highly visible projects for WaterAid to drive our fundraising, brand and advocacy objectives.

In this role, you will help the team to deliver key media moments as well as supporting on engaging our celebrity supporters with our work.  You will keep the team running smoothly by ensuring our processes and systems are running effectively and are up to date.   

You’ll also:  

• Maintain and update contact and pitch lists for journalists
• Using our media monitoring system, produce monthly, quarterly and year-end reports
• Compile a daily summary of news coverage for the wider organisation.
• Monitor and assist in use of the WaterAid BlueSky account 
• General support on key media moments, including background research, writing press releases, assisting with planning and logistics at events and stunts, media outreach. 
• Complete background and ethical checks on talent as per WaterAid’s policy and internal processes 
• Research and compile talent lists for activations and campaigns as required 
• Assist the Talent team with their activations with celebrities and content creators

Requirements

To be successful, you’ll need:  

• Calm, approachable and open disposition. 
• Proven experience of working in an administrative capacity preferably in a busy office environment.
• An interest in digital, social and traditional media, awareness of trends
• Excellent time management. Ability to organise and prioritise a busy workload and work to tight or conflicting deadlines. 
• Good communication and listening skills, the ability to network and form effective relationships with a variety of internal and external colleagues and stakeholders. 
• Excellent IT skills and knowledge of Microsoft Outlook, Word, Excel and PowerPoint is essential 
• Commitment to WaterAid’s values and a working style that reflects these. 

Although not essential, we also prefer you to have: 

• Experience and good understanding of social media
• Interest in international issues including development, rights or humanitarian.

Closing Date: Applications will close 12:00 UK Time on 27 May 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: Click ‘Apply’ to upload your CV and an essential cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening:

To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

About us

Jigsaw exists to build rigorous evidence for lasting change in education. We engage in applied research, evaluation, strategy and technical assistance. 

Our work focuses on high-impact areas which can strengthen quality education in low- and middle-income countries. This includes specific technical focus on: education technology; education in emergencies and protracted crises; education, climate and environment; and education for girls.

Our values

We focus on the end game - this means you can expect us to focus on things like contextualisation, sustainability and scalability.

We play to our strengths - this means we only say yes to a few things, invest in building our technical expertise, and aim to be exceptional at what we do. 

We ask important questions - life is too short to go with the flow, so we challenge ourselves and those we work with to think critically and constructively about big problems. 

We treat people with dignity - power dynamics are real, respect is important, and our values are lived out through every interaction we have with each other and our research participants. 

We are committed to learning - we do this collaboratively and rigorously, we believe in understanding complex systems, validating our assumptions and applying lean and adaptive principles to all our work.

We prioritise local contexts - and believe that our work is most effective when communities are centrally involved in decision-making. 

We listen deeply - everyone has a story and this matters, so we prioritise participatory and child-friendly methods and build strong relationships with local research organisations. 

We believe change is possible - but making it happen is complex and takes a long time, so we focus our energy on ensuring our work gets read, listened to, and has a positive impact on decision-making.

Our work

Our work is about building evidence that both strengthens and disrupts the education sector. We focus on areas of the sector which we believe to have the highest potential to improve education for those most in need. 

The majority of our current engagements focus on the following four areas: education technology; education in emergencies and protracted crises; education, climate and environment; and education for girls – although these are often overlapping and interconnected with a range of other critical issues. We embrace the complexity of education by wrestling with these intersections. This is where our work has the greatest impact.

On our website you can read more about why we focus on these things, our case studies, and the organisations we work with.

Why this role

There is a crisis in education quality in low-income countries. All of Jigsaw’s work is focused on helping to tackle this through applied research, evaluation, strategy and technical assistance. We exist to build rigorous evidence for education. Our mission is clear and our team is growing.

We want a Researcher to join us. Jigsaw is a place where you can do career-defining work and have a real impact on education. The successful candidates will contribute to the delivery of high-quality research, evaluation, strategy and technical assistance work within Jigsaw’s core sector focus areas. They will produce fluent and well-structured contributions to written reports and will confidently handle client interactions. They will be a valuable member of a passionate and vibrant team that loves to interact with different communities across the world.

We know that people are complex and experience does not always fit into precise lists. If you don’t meet all the requirements but have a hunch that you might be the right person for our team then please still go ahead, submit an application, and convince us by providing compelling answers to the four questions within the application.

Role description

As a Researcher at Jigsaw you will:

• Co-design quantitative, qualitative and mixed-methods methodologies
• Collect data, both face-to-face and remotely
• Clean, validate and analyse data
• Contribute to writing reports and presentations
• Present research findings for a variety of internal and external audiences
• Collaborate with Jigsaw partners and clients on data collection where relevant
• Support proposal development for potential new projects
• Contribute to Jigsaw’s internal work, including participating in internal meetings and supporting key internal priorities

Person specification

We are looking for candidates who possess the following essential skills, competencies and experiences:

• Demonstrated interest in the education sector
• Understanding of the project cycle - proposal development, designing mixed-methods methodologies, collecting data, analysing data, writing reports and presenting findings
• Ability to communicate effectively
• Ability to identify problems and solutions
• Ability to adapt calmly to changing situations
• Ability to manage a complex workload under pressure
• High aptitude for personal learning
• Attention to detail (in data collection, analysis and writing)
• Keenness to grow and engage with constructive feedback
• Willingness to use established tools and processes that facilitate effective team work

In addition, the following skills, experiences and knowledge are desirable:

• Strong project management skills, including the ability to design project workflows, monitor milestones, and adapt plans in response to challenges, ensuring deadlines, budgets, and quality standards are met
• Experience of qualitative and quantitative education research design methodologies, such as mixed methods, quasi-experimental, participatory, case study or process evaluation methods
• Experience of qualitative analysis and qualitative data analysis software
• Experience of statistical methods (descriptive & inferential statistics)
• Arabic or French language proficiency
• Experience of delivering training - both face-to-face and online
• Experience working in a low-income country, ideally in education

What we offer

The role is full-time (37.5 hours per week). The role will be based in London and the successful candidate will be required to come into the Jigsaw office at least three days per week, plus occasional international travel.

The salary is £26k - £36k pro rata (starting salary depending on the competencies and experience).

The package also includes:

• 25 days holiday (pro-rata)
• Flexible working arrangements
• 5% matched pension contribution
• Cycle to work scheme
• Personal development leave
• Mental health days
• Parental leave
• Discretionary bonus

How to apply

All applicants will be required to answer 4 questions within their application and upload a CV (maximum of two pages). Application deadline - 30 May 2025.

Candidates who meet the criteria set will be invited to take part in a remote-based test and the highest performing candidates will be called for an interview with members of the Jigsaw team.

Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 06 June 2025 then your application was unsuccessful. We are looking forward to hearing from you.

About us

Spring Impact is supporting the world’s most ambitious social purpose organisations to solve big problems. We partner with teams who are doing truly transformative work but are frustrated that they could be reaching many more people. We support these organisations through a mix of consulting, coaching and training.

Over the last ten years we’ve learnt a lot about what it takes to scale social innovations , and are confident in the tried-and-tested approach we've developed to partnering others on their journey .

Our staff draw on their lived experience, and their professional experiences from across the social sector, to deliver this approach. We’ve got plans to grow further and are looking to add experience and new perspectives as we do so. We are committed to ensuring that Spring Impact is representative of our society at large, and is an inclusive environment for all, regardless of race, gender identity, sexual orientation, religion, disability, and socioeconomic background.

About the role

You will provide key day-to-day support to ensure the effective, high-quality delivery of programmes and training initiatives. This involves coordinating communications, managing event logistics, contributing to reporting, supporting grant administration, and maintaining digital systems. You will work closely with the Programmes team and the Training team to ensure smooth planning, implementation, and evaluation of programme activities and training.

Key Responsibilities

Below is a high-level summary of your role will look like. For further details, please refer to the job description in the BeApplied ad.

Programmes Delivery Support (50% time)

• Provide day-to-day support to Programme Managers in delivering activities on time and within budget, including coordinating internal communication, logistics, and scheduling.

• Organise and manage training sessions, webinars, and events; support the full re-granting process from due diligence to tracking and correspondence.

• Assist with data collection and analysis, support evaluation efforts, contribute to reporting and storytelling, and help maintain accurate internal and external programme materials.

Training Delivery Support (50% time)

• Oversee the full lifecycle of training programmes, from recruitment and enrolment to delivery and follow-up, ensuring a meaningful participant experience.

• Manage and improve digital infrastructure, tools (e.g. learning management software, scheduling, forms, email platforms), session logistics, and team coordination to support efficient training delivery.

• Collect and organise participant feedback and engagement data, contribute to reporting, and troubleshoot issues while identifying opportunities to enhance systems and user experience.

Staff benefits

Like everyone else on the team, you’ll benefit from:

• A flexible approach to working and home-working, with team members being asked to come in once a week to our London office

• Enhanced family-friendly policies

• 6% Pension contribution

• 25 days holiday, increasing to 27 after two years

• A generous personal training budget and investment in learning opportunities

• Life assurance

• Focus on Mental Health & Wellbeing  (incl. EAP support)

• At least annual all-team gathering (travel may be required)

Spring Impact’s Commitment to Inclusion

At Spring Impact, we firmly believe that the impact of our work is strongest when our team has a variety of experience, expertise, and insights to draw from. Our staff draw on their lived experiences and their professional backgrounds from across the social sector. We’ve got plans to grow further and are looking to add experience and new perspectives as we do so. We are committed to ensuring that Spring Impact is representative of our society at large, and is an inclusive environment for all, regardless of race, age, gender identity/expression, sexual orientation, religion, disability, socioeconomic background, family/parental status, and any other protected characteristics. We hope to continue fostering an environment of belonging at Spring Impact, where all team members are encouraged to be their authentic selves and where their needs in the workplace are met.

In pursuit of these goals, we not only want to cultivate a culture of inclusion and justice at Spring Impact, but to implement practices that allow us to take steps in achieving these aims. This can be seen in our flexible working schedule (for those who may have caring responsibilities or may face inaccessible transportation), de-biased hiring platform, and organisation-wide involvement in DEIJ (diversity, equity, inclusion, and justice) workshops. 

We encourage individuals from all backgrounds to apply, especially those who may come from marginalised and underrepresented groups. 

For further information on how Spring Impact has incorporated DEIJ practices into our organisation, and what work we still need to do, please refer to our article "Embedding and Advancing DEIJ: The Distance We've Travelled and the Distance Still to Go".

Key Details

• Salary: £30,000 FTE

• Permanent Role: 4 or 5 days a week

• Location: London (Southwark) – The post holder will be expected to spend a minimum of one day per week in the London office. We actively support flexible and home working.

• Applicants must reside in the UK and have the right to work in the UK. We cannot offer a sponsored visa for this role.

• Closing: Sunday June 1st at 23:59

Next steps

Applications should be submitted through the Be Applied site. Please note that we only look at submitted CVs after we complete the blind scoring of answers.

In the event of a face-to-face interview, in order to ensure that candidates face no barriers to attending the interview, Spring Impact will reimburse reasonable travel costs for anyone travelling from outside of London. Interviews will be conducted the week commencing June 16th 2025.

If you are offered the role, you will have the opportunity to have an informal conversation with a current Spring Impact staff member to help you decide whether the role is right for you. (We don't offer this opportunity at an earlier stage to ensure that no candidates are advantaged during the interview stage).

If you have any practical or logistical questions about the application process or role, please email us. However, as part of our ambition to diversity and equity, we have decided not to offer potential applicants the opportunity of an informal conversation with Spring Impact before applying. This is because we want to ensure that all candidates have an equal opportunity to perform well in the application process. We know that many factors contribute to individuals feeling comfortable reaching out for informal conversations - including social, cultural and educational background, as well as personality and confidence levels- and we want to ensure that those with the confidence to reach out do not have more information to perform successfully in application and interview. We are driven to ensure that applicants across socio-cultural and educational background  have an equal footing in the application process.  For candidates offered the role, we will offer the option of an informal conversation with a Spring Impact team member to help you understand whether the role is right for you.

Role: Young Person Advocate and Bereavement Support Practitioner
Hours: 35 hours per week
Rate: £31,500 per annum (plus £2k London Weighting if London based)
Reporting to: Bereavement Support Service Lead
Base: Flexible hybrid working between home and one of Child Bereavement UK’s Centres in Widnes, Birmingham, High Wycombe, London or Glasgow

About Us

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.

We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.

We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.

About the Role

Child Bereavement UK has an exciting new opportunity for a Young Person Advocate and Bereavement Support Practitioner. This is a split post working primarily as a Young Person Advocate. The post holder will lead on the development and delivery of support for young people and the professionals that work with them by ensuring that young people have a voice and influence in the development of Child Bereavement UK’s Services across the UK.

In addition, as a Bereavement Support Practitioner, the post holder will be providing bereavement support to individuals, couples, families and in group settings, when a baby or child of any age has died or is dying, or where children or young people up to the age of 25 are bereaved.

Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.

Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.

The successful candidate will be required to complete a DBS check.

Closing date: Monday 2 June 2025
Interviews: Wednesday 11 June 2025
First interviews will be held on Teams or Zoom.
Those candidates that are selected for a second interview will be required to attend an in person interview.

Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.

No agencies please.

Are you a passionate, driven professional who wants your work to have real meaning? Do you believe everyone deserves a safe place to call home and the support to rebuild their life?

As a charity supporting adults who are homeless or at risk of homelessness, we provide essential services that empower people to rebuild their lives with dignity and independence.

We’re now looking for a dedicated and proactive Fundraiser to help grow our income and sustain the life-changing work we do every day.

This is a brand-new and exciting opportunity to join our team at a pivotal time in our journey. Working closely with the Chief Executive, you’ll play a central role in shaping and delivering a diverse range of income-generating activities that drive forward our strategic fundraising plan. Your work will directly support the growth of our services, enable us to reach more people, and help create lasting, positive change in the community.

Key responsibilities include:

• Researching and securing funding from trusts, foundations, individuals, and corporate partners

• Writing compelling grant applications and donor proposals

• Building and maintaining meaningful relationships with donors and supporters

• Developing engaging fundraising campaigns and communications

• Ensuring accurate reporting and compliance across all fundraising activities

We’re seeking someone who is:

• Experienced in fundraising with a track record of securing income

• An excellent communicator - both written and verbal

• Organised, self-motivated, and creative in their approach

• Passionate about making a difference in people’s lives

Why work with us?

At Shiloh, you’ll be part of a compassionate, values-driven team that genuinely cares. We offer:

• A welcoming and supportive workplace

• Flexibility to help you achieve a healthy work-life balance

• The opportunity to contribute to a cause that matters

• Ongoing training and development

We welcome applicants from all backgrounds. While our charity is founded on Christian values, we support and employ people of all faiths and none, united by a shared commitment to compassion and community.

The application deadline is 12 noon on Wednesday, 11th June 2025.

Prison Facilitator - HMP The Mount

Shannon Trust facilitator - HMP The Mount

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP The Mount. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

‍Interviews are planned for: 25th April 2025

REF-221 300

Contract: 4-year fixed term contract until 30th July 2029
Job type: Part time
Salary: £27,533 per annum (£11,013 pro rata)
Hours per week: 15 per week
Department: Adult Services – Psychological Support Services
Location: 1 day a week on rotation at each Local Citizens Advice premises (Brent, Wandsworth, Westminster, Kensington & Chelsea) & 1 day a week remote.
 
Are you an experienced administrator who is passionate about supporting people experiencing mental health and financial challenges? Join us!
 
This is an exciting opportunity to work in a new and innovative suicide prevention service. The service has been designed to provide a more joined-up approach to supporting those experiencing mental health and financial difficulties by providing mental health support in local Citizen’s Advice premises. The Team Administrator will be a vital part of the multi-disciplinary team delivering administrative and secretarial support. They will also have the opportunity to develop their skills in supporting people facing mental
 
You will:

• Provide admin support to the team and service users
• Process referrals and book appointments
• Act as first point of contact via phone, email, and face-to-face
• Manage data entry and maintain accurate records
• Carry out secretarial tasks (e.g. word processing, scanning, Excel)
• Take and distribute meeting minutes
• Support HR functions such as recording leave and sickness
• Ensure confidentiality and professionalism at all times
• Attend team meetings, training, and supervision sessions
• Promote equality, diversity, and a respectful work environment

About us:
 
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
 
Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

 
REF-221694