Supporter experience manager jobs
Join Bliss as Digital Officer and help us create a first-class online experience for families of babies born premature or sick, healthcare professionals and our passionate community of Bliss supporters.
Role Summary
The Digital Officer ensures Bliss' digital operations run smoothly. Their main responsibilities include website maintenance, supporting staff with digital needs, and managing digital best practices for tracking, reporting, and content. They will also assist in key digital projects and lead smaller initiatives.
This is an excellent opportunity for someone to gain experience in a range of skills and expertise including website management, monitoring and evaluating website analytics and leading and supporting innovative digital projects across the organisation.
- Location: Hybrid, with a minimum of 3 days over 2 weeks worked in our London Bridge office
- Salary: £32,000 FTE
- Terms: 30-35 hours a week, permanent role.
Role Details
The Digital Officer is responsible for maintaining Bliss’ website on a day-to-day basis making sure that the website’s functionality and content is of the highest standard and providing an excellent user experience.
You will use your digital skills and understanding to help edit, create and manage the Bliss website including regular monitoring through analytics.
You will work closely with the Digital Programme Lead on various digital projects will also work with different teams across the organisation to support their digital initiatives and needs.
The ideal candidate will ideally have experience of working in a digital or similar role, be able to work on their own initiative and have excellent understanding of user needs and creating digital content.
You’ll provide website training and support to colleagues across the organisation, as well as work with our digital agency on support requests and projects as and when required.
You will be motivated by an excellent understanding of the impact and reach that digital content can have, and be able to demonstrate the following:
- Experience working in a digital communications or digital marketing environment
- Significant experience in using a website CMS and a range of digital technologies
- Significant experience of creating online content that is accessible for all audiences
- An understanding of search engine optimisation and user experience best practice
- Excellent written and verbal communicator, able to translate technical information for colleagues who may be less technically knowledgeable
- A creative, proactive approach to finding digital solutions and solving technical issues
- Experience of Google Analytics and other methods of measuring digital performance to help improve activities
- Good knowledge of digital trends and ability and appetite to keep up to date with advances in these and apply to Bliss’ work
- Reliable and able to work on a variety of tasks and manage own time effectively
- Proven ability to build effective internal and external relationships
- Exceptionally high attention to detail and desire to make a difference
- Ability to work on own initiative
This is a fantastic opportunity to develop and refine your skills as a digital officer in this varied and creative role.
For more details please view the job description and person specification below.
Don’t meet every single requirement?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles.
How to apply
Interested applicants are requested to submit the following documents
- Your CV (please ensure this does not include your age, gender or any other personal characteristics)
- Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
Recruitment Timeline
- The deadline for applications is 5pm Wednesday 4 June
- First round interviews will be held virtually on w/c 23 June
- Second round interviews will be in person at our London Bridge offices on w/c 30 June
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Debt Advice Caseworker, you will provide high quality advice and casework services to our clients who call through to our national help desk. The role is fully telephone based, at our office in Stoke on Trent. The telephone lines are open from 9am-8pm Monday to Friday, and Saturday 9.30am-1pm. The role includes a variety of shift patterns in line with the requirements of the contract.
You will predominantly be advising clients on their debt issues over the phone, helping them to find solutions to their issues. No call is the same, and each client is given tailored advice dependent on their circumstances. The role is demanding, but full training will be provided, and you will be, working as a part of an approachable and supportive team in a rewarding environment, allowing you to provide the best possible service to our clients.
Through your excellent communication skills and attention to detail, you will be able to deal with complex situations, provide accurate and detailed information, whilst achieving individual KPI’s and targets.
Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
You will have:
1. Experience of delivering excellent customer service in a regulated environment such as banking, insurance or within a contact centre
2. Some debt advice knowledge and some understanding of the current benefits system.
3. Proficient in the use of IT systems such as client management systems, Google Docs, Microsoft Word, Excel; and Outlook
4. Experience of achieving individual KPI’s and targets, whilst working in a challenging and fast paced environment
Benefits:
- Bereavement leave
- Smart casual dress
- Company pension scheme
- Cycle to work scheme
- Health & wellbeing programme
- Birthday leave after 3 months service
- Employer funded cash health plan
This role sits within the Mission and Evangelism Directorate. The role will seek to develop our safeguarding culture and practice. The Safeguarding Lead will work with individuals across all of Church Army including our employees, Commissioned Evangelists, and Mission Community. The Safeguarding Lead is the first point of contact for any safeguarding concerns or allegations and is responsible for ensuring the organisation responds in a trauma-informed manner as well as in line with the standards and expectations set out. The post holder will have had experience of managing organisational risks in relation to safeguarding and be familiar with the guidance set by the National Safeguarding Team for Religious Communities.
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Educational Services and Events Teams are in a period of rapid growth and are looking for a proactive and enthusiastic individual with an interest in education and events to join us in this new role.
This is an exciting opportunity to work for an organisation dedicated to improving the public’s health. The Royal Society for Public Health (RSPH) is the world’s longest-established public health organisation. Based in central London, but working across the UK, we are a public health charity with over 6,000 members, all of whom work to improve and protect the public’s health. Our activities include qualifications, digital learning, publishing, conferences, membership, policy, and campaigning work.
Reporting to the Educational Services Manager, you will be a key player in the Educational Services and Events teams. You will support the delivery of a wide range of events and training for our members and learners. The successful candidate will learn all facets of training administration and events delivery. Excellent organisation and communication skills are essential.
This role is split between training and events. The training portion of the work will be supporting our wide range of in person and online events, such as webinars, member events, in person and online conferences, and specialised courses. For the educational services part of the role, you will be administering our training and digital learning systems and supporting the team as they develop, design, and deliver an ever-growing range of educational products and services. Day to day, the role will cover a wide range of administrative and customer service functions. Events coordination, online/hybrid events, training development, and project coordination are all potential learning opportunities within this role.
This is a great opportunity to join an organisation committed to supporting the health and wellbeing of its employees.
In return we offer:
- 25 days annual leave
- Agile working structure
- Pension contributions
- BUPA Cash plan
- Cycle to Work Scheme
- Membership of the Royal Society for Public Health
- Access to public health knowledge and skills training courses and qualifications
- Organisational commitment to supporting the health and wellbeing of our employees
- Welcoming and friendly team of colleagues, and an active Health Champions programme
RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.
To apply
Please email a copy of your CV and a supporting statement of no more than two pages. We are particularly interested in your events management, organisational, and administration skills, alongside any experience with Learning Management Systems, online events platforms, and training coordination experience.
Potential interview dates: 28/29 May, during working hours. Interviews will be in person at our London office. Please let us know on application if accommodations need to be made.
Interviews will be with our Educational Services Manager and Events Officer, followed by an informal staff panel.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note that due to the high volume of applications, we may only be able to contact those candidates who are called for an interview.
No agencies please.
Please do let us know if you require any adjustments to allow you to participate in this recruitment process.
The client requests no contact from agencies or media sales.
Severn and Wye Nature Programme Manager
Flexible – office space can be made available in partner offices in the region as convenient
£41,056 to £45,279 depending on skills
Severn & Wye Nature is an alliance of 14 environmental NGOs working across the Severn, Wye and Warwickshire Avon river catchments. As part of a major nature recovery initiative, we’re working to restore wetlands, create new woodlands and restore floodplain meadows. We partner with farmers, environmental experts and businesses to deliver shared goals for nature across a vast and changing landscape.
Following a two-year development phase, we are now ready to move into delivery, building strategic nature recovery programmes across the catchment, and securing investment from public and private sector organisations at a level that will transform the scale of our collective impact.
About you
We need an experienced, capable programme manager to lead and develop this ambitious partnership. You will require clarity of strategic thinking, excellent relationship and partnership management skills, substantial business planning experience, and very strong organisational skills. Above all, we are looking for someone who is passionate about nature and who will inspire and support partners across the region to enable its recovery at scale.
About the job
This is a two year fixed-term contract but could be extended if progress is good. We are offering a salary of £41-45k, depending on your skills, 25 days annual leave increasing to 30, a 7% pension contribution and a range of other benefits. The location is flexible within the region, and an element of remote working is expected.
Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level
The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.
Closing date: 2 June 2025
First interview (virtual): 10 - 11 June 2025
Second interview (Shrewsbury): 16 June 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Young Person Advocate and Bereavement Support Practitioner
Hours: 35 hours per week
Rate: £31,500 per annum (plus £2k London Weighting if London based)
Reporting to: Bereavement Support Service Lead
Base: Flexible hybrid working between home and one of Child Bereavement UK’s Centres in Widnes, Birmingham, High Wycombe, London or Glasgow
About Us
Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.
We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.
We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
About the Role
Child Bereavement UK has an exciting new opportunity for a Young Person Advocate and Bereavement Support Practitioner. This is a split post working primarily as a Young Person Advocate. The post holder will lead on the development and delivery of support for young people and the professionals that work with them by ensuring that young people have a voice and influence in the development of Child Bereavement UK’s Services across the UK.
In addition, as a Bereavement Support Practitioner, the post holder will be providing bereavement support to individuals, couples, families and in group settings, when a baby or child of any age has died or is dying, or where children or young people up to the age of 25 are bereaved.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.
The successful candidate will be required to complete a DBS check.
Closing date: Monday 2 June 2025
Interviews: Wednesday 11 June 2025
First interviews will be held on Teams or Zoom.
Those candidates that are selected for a second interview will be required to attend an in person interview.
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
No agencies please.
We are looking for new Oliver McGowan Expert with Lived Experience Co-trainers to join our Connections team in Cambridgeshire and Peterborough. We are looking for applicants who have either a learning difficulty and/or are autistic people.
About the role
We have an exciting opportunity in a new role as an Oliver McGowan Expert with Lived Experience Co-trainer to join our team covering Cambridgeshire and Peterborough. The job is to train people who work in health and social care about learning disabilities and autism. This will help health and social care staff to better understand the needs of people with learning disabilities and autistic people.
About you
You will need to have a learning disability and/or be an autistic person. You will need to talk in front of groups of up to 30 people and be able to understand what they are saying to you. We will give you training to do this.
You will need to:
· learn what you need to do to give the training
· be ready and organised for the work you do, and
· be able to organise your time.
The training will be delivered as part of a team, you will never be doing this work on your own.
How will you make a difference?
You will be helping health and social care staff understand how to better listen and communicate with people with learning disabilities and/or autistic people.
Professional Development?
You will have plenty of opportunities to learn new skills and you will make a real difference.
Benefits:
- Paid holiday
- Supportive working environment with a good work/life balance
- Support with continuous development
Equality and Diversity
VoiceAbility believes in being an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners. It treats everyone with equality and encourages everyone to meet their full potential.
VoiceAbility is a Disability Confident employer. This means that if any applicant tells us that they have a disability and can demonstrate that they meet all the essential criteria for the role, they will be offered an interview.
To find out how to apply, please click on the link to our website.
You will find it helpful to look at the Job Description which tells you about the job.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match what we are looking for.
Important Dates:
Closing date for applications; 12 noon on Wednesday 28 May 2025.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the things we are looking for.
Want to know more about VoiceAbility and the role?
Please click on the link to our website
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
RLS Caseworker / Solicitor
As a RLS Caseworker / Solicitor you will conduct a small strategic caseload of asylum and refugee family reunion cases and assist on litigation (where eligible) under our legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices.
You will also act as the supervising caseworker/lawyer for the Afghan Pro Bono Initiative (APBI), which is a specialist casework project delivered by RLS with funding and pro bono assistance from 11 leading commercial law firms. As part of this role, you will supervise pro bono lawyers to provide high quality legal representation for Afghans on matters including family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others. The project is now in its 3rd year and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023. Please note that RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services.
Key responsibilities
- Have conduct of a small strategic caseload and provide high quality legal advice and representation to clients
- Supervise the work of volunteer pro bono commercial lawyers on cases
- Deliver training to pro bono commercial lawyers
- Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording
- Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners
- Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes
- Work in close collaboration with the Legal Director and Casework Supervisorto ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s
- Work in close collaboration with the APBI Coordinator to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs
- Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework
- Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation
- Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies
- Maintain accurate and confidential records in line with GDPR
- Adhere to RLS safeguarding policies and procedures at all times.
Person specification:
Essential
- Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3
- Experience of asylum casework
- Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions
- Experience of online immigration applications
- Demonstrable knowledge of legal aid provision and ECF applications
- Experience of and commitment to working in a collaborative way on legal cases
- Good verbal and written communication skills in English
- Strong organisational skills, including the ability to prioritise work and meet deadlines
- Strong attention to detail, responsiveness, reliability and dependability
- Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders
- Computer literacy
- Right to reside and work in the UK
- Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy
- Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees
- Commitment to the aims of the project and the values of RLS
- The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role.
Desirable
- Demonstrable supervision experience strongly preferred
- Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourably considered
- Experience of legal aid casework
- Experience of conducting immigration appeals and/or public law litigation
- Experience of supervising commercial lawyers in a pro bono project setting
- Experience of preparing and delivering training
The client requests no contact from agencies or media sales.
Senior Cook
27,795.00 pa (FTE)
37.5 hours per week
About us:
At Bluebell Wood Children’s Hospice, we support babies, children and young people with life-limiting conditions. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Every year we need to raise £6.7m to keep our doors open and only around 17% of our income comes from government sources, the rest must be raised through fundraising activity. Our uncompromisable support services are wide ranging and bespoke to each family and include overnight care, music therapy, counselling, sibling support groups, end of life care and home visits.
We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.
The role:
We are looking for an enthusiastic Senior Cook, passionate about quality food, excellent customer service and with a genuine connection to the families we support.
Reporting to the Head of Facilities & Estate you will lead the catering team, have experience of working with children and families who have complex needs, offering menu choices that meet their individual requirements.
As we prepare to launch our new organisational strategy in April 2025, we've collaboratively developed new values that reflect our vision. It’s an exciting time to join Bluebell Wood and especially in such a key role.
If you have previous catering and/or kitchen management experience with a relevant catering qualification (NHD, HCIMA) or equivalent and have the ability to provide strong leadership skills, we’d love to hear from you.
The requirements:
To fulfil the role effectively you should have the following skills, experience and qualifications:
- Familiarity of catering for differing dietary and cultural needs, with a good knowledge of using seasonal and donated food
- Demonstratable knowledge of food hygiene regulation
- Experience of front-line work with members of the public
- Experience of catering for children and adults with special dietary requirements
- Experience of working with and supporting volunteers
- Ability to take initiative to deal with day-to-day issues
- Great interpersonal skills, a passion for hospitality, and able to demonstrate understanding of, and empathy with, the hospice sector
In return, we can offer you a fantastic working environment and the following benefits:
· 25 days’ annual leave plus bank holidays with the option to buy and sell
· Employee assistance programme - including mental health care and out of hours GP access
· A commitment to your professional development
· Matched pension scheme of 5% of salary
· Enhanced maternity and paternity pay
· Free parking on main site
· Subsidised lunch
· Free tea and coffee
· Cycle to work scheme
· Eligible for NHS Blue Light Card
At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.
We’re here to help every family who needs us make the most amazing memories




The client requests no contact from agencies or media sales.
The Naval Children’s Charity (NCC) are dedicated to improving the wellbeing and development of Naval children and young people. We provide a wealth of support, guidance and resources to help dependant children (up to and including the age of 25) whose parents/guardians serve or have served in the Royal Navy and who are in need, hardship or distress. With a team of caseworkers in Portsmouth, Helensburgh and Plymouth, we offer financial assistance, free resources and a range of opportunities to address the challenges that the children and young people face as a result of their parents’ service.
Purpose of job
Caseworkers provide support and advice to eligible individuals in line with the policies of the Naval Children’s Charity. They work closely with other organisations to ensure that children and families receive appropriate and prompt support.
Responsibilities and duties
1. Triage casework
a. Act as the first point of contact for the Casework team and beneficiaries.
b. Contact beneficiaries in response to initial enquiries
c. Complete an initial assessment of need
d. Follow up with beneficiaries at regular intervals
e. Keep up to date with developments in legislation, the benefits system and have an awareness of the MOD allowance system
2. Confidentiality
a. Ensure confidential handling of all information concerning beneficiaries in line with the Naval Children’s Charity Data Protection policies
b. Keep thorough, confidential and systematic record of all matters concerning beneficiaries
3. Internal co-operation and external collaboration
a. To be aware of the work of the Naval Children’s Charity and the challenges and experiences of our Naval children and young people
b. Enable colleagues to achieve objectives through effective and collaborative working
c. Work in partnership with colleagues in the military, volunteer and children’s sectors in order to provide the best possible outcomes for our families
4. General
a. Represent The Naval Children’s Charity externally as required
b. To monitor and evaluate activities against agreed outcomes
c. To liaise closely with other Naval Children’s Charity staff in supporting the aims and objectives of the organisation
d. Carry out any other duties commensurate with the post as identified by your line manager
The client requests no contact from agencies or media sales.
Are you a forward-thinking People Diversity, Inclusion, and Belonging Manager with a passion for working in the arts and culture sector?
I am working exclusively with one of London’s most iconic attractions, which is looking to appoint a permanent People Diversity, Inclusion & Belonging Manager (DI&B), paying £42,000 per annum. My client welcomes over 3 million visitors annually, connecting artists, makers, and thinkers to a wide range of audiences. They host a number of events each year that combine the arts and education worlds. It is an exciting time to join the organisation as it goes into its 25th year as a charity, and they are in the process of rolling out their new people strategy and new learning management system. They currently have around 135 full-time staff and up to 200 casual staff working at any one time.
Located in the heart of London, close to several excellent transport links, restaurants and shops, you will be part of a small but high-achieving people team where you will lead and implement their Diversity, Inclusion, and Belonging (DI&B) roadmap. The role also requires someone with an HR generalist background who can help deliver the wider People Team objectives. The charity offers hybrid working, going into the office 3 days per week.
The key responsibilities of the role include:
- Leading and implementing their DI&B roadmap, ensuring strategic goals are met.
- Working closely with the Head of People to integrate DI&B best practice into policies.
- Establishing a framework for their DI&B values, ensuring they are integrated into all areas of the organisation.
- Supporting the design of their DI&B training programs, including workshops, e-learning modules, and facilitated discussions.
- Supporting the People Team on employee relations cases when required.
- Being a trusted point of contact for HR queries, recruitment, onboarding, performance, and pay.
- Supporting the Head of People to drive initiatives which include wellbeing, employee engagement, retention, and development.
Their employee benefits include:
- 25 days plus Bank Holidays
- 8% employer pension contributions
- Tickets to events and entrance to other London Heritage sites
- Option for salary sacrifice
- Season ticket loan
- Cycle to Work scheme
This is the ideal opportunity for a CIPD-qualified (Level 5) HR professional with a background in both HR and DI&B. You will be the focal point for everything DI&B within the organisation, and the role will allow you to use all your knowledge and expertise to help drive forward DI&B.
My client is looking for a data-driven professional who can build excellent relationships across the organisation, building trust and rapport with diverse groups. The ideal candidate would have a background of working in either the arts and culture or charity sector.
The interview process will consist of two interviews. The first interview will be held on MS Teams, and the second will be held in person at their office.
For more information on this exciting opportunity, please get in touch.
We're looking for a kind, compassionate and resilient Senior Payroll & HR Admin Partner to join our Human Resources team at our Head Office in Islington.
£32,000.00 per annum, working 35 hours per week.
(£32,000 on starting increasing to £33,093 once successfully passed probation)
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Payroll
Be responsible for the day to day delivery and coordination of the administration of the Payroll function, ensuring a timely and accurate payroll service is delivered to Look Ahead's employees, workers and Board members, to agreed deadlines
Produce and review any monthly exception reports to identify and rectify any payroll errors arising
Work with the HR Admin and Payroll Manager, Director of People and Director of Finance to ensure that payroll data processing reviews are rigorously and independently checked, validated and signed off
Act as liaison with internal and external auditors and other 3rd parties (as appropriate) on all matters with regard to Payroll processes, controls and systems
Act as liaison with MHR, HR department and Business Systems team on all areas of the payroll.
HR Admin
Acting as the first point of contact for all HR Admin related queries, via phone and email; responding promptly, whilst managing expectations effectively
Ensure letters for contractual changes for staff are sent out in a timely and accurate way and all relevant systems updated
Respond to straightforward policy and process queries, providing appropriate advice and guidance in line with Look Ahead policy, ensure that urgent items are prioritised and that any issues are highlighted and resolved as quickly as possible; escalate to the Admin Manager or an HR Business Partner as appropriate
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Can work to tight deadlines and deliver accurate work on time
Strong customer service approach - wants to get things right first time and ensures timely and effective communication with customers
Good attention to detail with minimal errors
Ability to prioritise and manage multiple tasks
Proactive and enthusiastic in approach to work and improving processes
Is confident in successfully resolving issues or conflict
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude
For the full list, please see our website.
What you'll bring:
Essential:
Excellent attention to detail and high levels of accuracy
Previous payroll experience
Experience using iTrent or similar payroll/HR system for payroll purposes
Experience of monthly payroll processes
Intermediate or above Level IT competency, particularly in Microsoft Word and Excel
Experience of dealing with staff payroll and/or HR queries in a timely manner
Desirable:
Social Housing experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We are looking for an experienced Administrator to help us to manage our charity. Reporting to the CEO, you will be driven to helping us successfully support people who are visually impaired or deaf in North Somerset. No two days will be the same, from managing the rental of our conference room to other local groups, to preparing reports and documents to send to funders, you will find the role ever changing and interesting. A key person in the office, you will help support the work of other team members and become a valuable asset to the charity.
Interviews will be held 10/11 June 2025
The client requests no contact from agencies or media sales.
Volunteering for Health is a NHS funded programme to build the capacity and capability of organisations and local health and care systems in England, through the development of volunteering infrastructure. It aims to realise the potential of volunteering in improving the experience and outcomes of people using our health and care systems.
Following a successful bid by Liverpool Charity and Voluntary Services (LCVS) as part of a partnership with NHS University Hospitals of Liverpool Group (UHL Group), NHS Cheshire and Merseyside, and Liverpool City Council we are recruiting for a Volunteering for Health Development Officer to support the partnership in its intention to:
- Establish a robust volunteering infrastructure to address identified health needs and priorities
- Strengthen the capacity of VCFSE (Voluntary Community Faith Social Enterprise) organisations to engage with health volunteering
- Promote collaboration between VCFSE, and statutory organisations to improve health outcomes
- Ensuring sustainability of health volunteering practices beyond the life of the project
- Responding to identified gaps in health volunteering and integrating efforts with local health strategies
The Volunteering for Health Development Officer will support the development and delivery of coherent and sustainable volunteering infrastructure in Liverpool, particularly to grow the level of health and wellbeing linked volunteering opportunities across Liverpool.
The client requests no contact from agencies or media sales.
SolarAid is recruiting for a Director of Finance & Organisational Effectiveness to lead our finance function and enhance operational excellence across our charity and social enterprise group. The position is full-time, based in the UK, with hybrid working arrangements. The salary offered is £60,000 to £68,000 depending on experience.
As a key strategic partner to the CEO and a core member of the Senior Management Team, you’ll play a crucial role in shaping the direction and performance of SolarAid and our social enterprise SunnyMoney. This role oversees finance, planning, IT, facilities, HR liaison, policy, and governance – ensuring strong systems and structures support our mission to achieve 100% energy access for the hardest to reach communities across Sub-Saharan Africa,
We’re looking for a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with senior-level charity finance experience, excellent analytical and leadership skills, and a strong track record in organisational operations and governance.
Applications without a cover letter will not be considered for the role.
Closing Date for Applications: May 21st, 2025
The client requests no contact from agencies or media sales.