Supporter experience manager jobs

Severn and Wye Nature Programme Manager

Flexible – office space can be made available in partner offices in the region as convenient

£41,056 to £45,279 depending on skills

Severn & Wye Nature is an alliance of 14 environmental NGOs working across the Severn, Wye and Warwickshire Avon river catchments. As part of a major nature recovery initiative, we’re working to restore wetlands, create new woodlands and restore floodplain meadows. We partner with farmers, environmental experts and businesses to deliver shared goals for nature across a vast and changing landscape. 

Following a two-year development phase, we are now ready to move into delivery, building strategic nature recovery programmes across the catchment, and securing investment from public and private sector organisations at a level that will transform the scale of our collective impact.

About you 

We need an experienced, capable programme manager to lead and develop this ambitious partnership. You will require clarity of strategic thinking, excellent relationship and partnership management skills, substantial business planning experience, and very strong organisational skills. Above all, we are looking for someone who is passionate about nature and who will inspire and support partners across the region to enable its recovery at scale. 

About the job 

This is a two year fixed-term contract but could be extended if progress is good.  We are offering a salary of £41-45k, depending on your skills, 25 days annual leave increasing to 30, a 7% pension contribution and a range of other benefits. The location is flexible within the region, and an element of remote working is expected.

Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level

The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates.  Please let us know if you require any adjustments to make our recruitment process more accessible. 

Closing date: 2 June 2025

First interview (virtual): 10 - 11 June 2025 

Second interview (Shrewsbury): 16 June 2025

Volunteering for Health is a NHS funded programme to build the capacity and capability of organisations and local health and care systems in England, through the development of volunteering infrastructure. It aims to realise the potential of volunteering in improving the experience and outcomes of people using our health and care systems.

Following a successful bid by Liverpool Charity and Voluntary Services (LCVS) as part of a partnership with NHS University Hospitals of Liverpool Group (UHL Group), NHS Cheshire and Merseyside, and Liverpool City Council we are recruiting for a Volunteering for Health Development Officer to support the partnership in its intention to:

• Establish a robust volunteering infrastructure to address identified health needs and priorities
• Strengthen the capacity of VCFSE (Voluntary Community Faith Social Enterprise) organisations to engage with health volunteering
• Promote collaboration between VCFSE, and statutory organisations to improve health outcomes
• Ensuring sustainability of health volunteering practices beyond the life of the project
• Responding to identified gaps in health volunteering and integrating efforts with local health strategies

The Volunteering for Health Development Officer will support the development and delivery of coherent and sustainable volunteering infrastructure in Liverpool, particularly to grow the level of health and wellbeing linked volunteering opportunities across Liverpool.

Are you a forward-thinking People Diversity, Inclusion, and Belonging Manager with a passion for working in the arts and culture sector?

I am working exclusively with one of London’s most iconic attractions, which is looking to appoint a permanent People Diversity, Inclusion & Belonging Manager (DI&B), paying £42,000 per annum. My client welcomes over 3 million visitors annually, connecting artists, makers, and thinkers to a wide range of audiences. They host a number of events each year that combine the arts and education worlds. It is an exciting time to join the organisation as it goes into its 25th year as a charity, and they are in the process of rolling out their new people strategy and new learning management system. They currently have around 135 full-time staff and up to 200 casual staff working at any one time.

Located in the heart of London, close to several excellent transport links, restaurants and shops, you will be part of a small but high-achieving people team where you will lead and implement their Diversity, Inclusion, and Belonging (DI&B) roadmap. The role also requires someone with an HR generalist background who can help deliver the wider People Team objectives. The charity offers hybrid working, going into the office 3 days per week.

The key responsibilities of the role include:

• Leading and implementing their DI&B roadmap, ensuring strategic goals are met.
• Working closely with the Head of People to integrate DI&B best practice into policies.
• Establishing a framework for their DI&B values, ensuring they are integrated into all areas of the organisation.
• Supporting the design of their DI&B training programs, including workshops, e-learning modules, and facilitated discussions.
• Supporting the People Team on employee relations cases when required.
• Being a trusted point of contact for HR queries, recruitment, onboarding, performance, and pay.
• Supporting the Head of People to drive initiatives which include wellbeing, employee engagement, retention, and development.

Their employee benefits include:

• 25 days plus Bank Holidays
• 8% employer pension contributions
• Tickets to events and entrance to other London Heritage sites
• Option for salary sacrifice
• Season ticket loan
• Cycle to Work scheme

This is the ideal opportunity for a CIPD-qualified (Level 5) HR professional with a background in both HR and DI&B. You will be the focal point for everything DI&B within the organisation, and the role will allow you to use all your knowledge and expertise to help drive forward DI&B.

My client is looking for a data-driven professional who can build excellent relationships across the organisation, building trust and rapport with diverse groups. The ideal candidate would have a background of working in either the arts and culture or charity sector.

The interview process will consist of two interviews. The first interview will be held on MS Teams, and the second will be held in person at their office.

For more information on this exciting opportunity, please get in touch.

We are looking for new Oliver McGowan Expert with Lived Experience Co-trainers to join our Connections team in Cambridgeshire and Peterborough. We are looking for  applicants who have either a learning difficulty and/or are autistic people.

About the role

We have an exciting opportunity in a new role as an Oliver McGowan Expert with Lived Experience Co-trainer to join our team covering Cambridgeshire and Peterborough. The job is to train people who work in health and social care about learning disabilities and autism.  This will help health and social care staff to better understand the needs of people with learning disabilities and autistic people.

About you

You will need to have a learning disability and/or be an autistic person.  You will need to talk in front of groups of up to 30 people and be able to understand what they are saying to you.  We will give you training to do this. 

You will need to:

· learn what you need to do to give the training

· be ready and organised for the work you do, and

· be able to organise your time.

The training will be delivered as part of a team, you will never be doing this work on your own.

How will you make a difference?

You will be helping health and social care staff understand how to better listen and communicate with people with learning disabilities and/or autistic people.

Professional Development?

You will have plenty of opportunities to learn new skills and you will make a real difference.

Benefits:

• Paid holiday
• Supportive working environment with a good work/life balance
• Support with continuous development

Equality and Diversity

VoiceAbility believes in being an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners.  It treats everyone with equality and encourages everyone to meet their full potential.

VoiceAbility is a Disability Confident employer. This means that if any applicant tells us that they have a disability and can demonstrate that they meet all the essential criteria for the role, they will be offered an interview.

To find out how to apply, please click on the link to our website.

You will find it helpful to look at the Job Description which tells you about the job.  
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match what we are looking for. 

Important Dates:

Closing date for applications; 12 noon on Wednesday 28 May 2025.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the things we are looking for.

Want to know more about VoiceAbility and the role?

Please click on the link to our website

We look forward to hearing from you.

Day Care Officer – Day Care Centres 

Age UK Camden Day Care Centres are looking to recruit a Day Care Officer to cover 15 hours a week in shifts (3 x 5 hours) across our two Day Care Centres. 

There is a need to be flexible to be able to cover all days Monday to Friday and days are subject to change based on the rota. 

Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events. 

We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs. 

The successful candidate will: 

• Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users 

• Act as a key worker for individual clients

• Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests. 

Salary: Starting at SCP 4 £25,209.19 pa incl. London Weighting for 35 hpw - pro rata for part time which is £10,803.94 pa for 15 hours per week) 

(Staff work across both centres so need to be able to travel to Kings Cross and Hampstead.  Shifts range in times across the day and you must be able to work all the various shifts) 

Contract Type: Permanent 

Closing date: Thursday 22nd May 2025 - 9am 

Interview date: TBC 

As part of the application process you will be asked to submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

Want to play your part in transforming society?

You’re in the right place.

The Spear Assistant Coach will work as part of the River Church staff team, alongside the Centre Manager to deliver the Spear Programme, equipping and empowering 16-24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

The important stuff 

Salary: up tp £25,000 pro-rata

Hours: Part-Time, 3 days; 9.30am – 5.30pm with occasional evening working required (for events such as termly Spear Celebration evenings)

Location: River Church Ipswich – we are an office-based organisation

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Application pack: Download our application pack for more information

We welcome applications from those who are already part of a local church.

Key Responsibilities 

Spear Programme

• Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work.
• Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear trainees. This includes running application workshops with past trainees as well as maintaining records and reporting on statistics. 

Relationship Management

• Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations.
• You will support with job fairs, mock interview days and welcoming external visitors to the centre.

Church Community

• The Assistant Coach is directly employed by River Church, though it is not a requirement of the role for the successful candidate to join River Church as their worshipping community if they are already part of another local church
• Help to raise the profile of the Spear programme within River Church and build a network of supporters and volunteers from the congregation.

This role will suit you if you are:

• An active Christian, able to personally represent the values and beliefs of Resurgo and River Church, Ipswich.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation.
• A commitment to grow and learn as a Christian leader, and a desire to learn and understand coaching techniques.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• High emotional intelligence, a sense of humour and fun!

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme).
• In the event of a job offer, a DBS check will be requested.

We are looking for someone who can support people to take positive steps to improve the way they manage their mental wellbeing and day-to-day lives, based on what matters most to them.

Taking referrals from GP practices, you’ll work with adult mental health patients to identify what is affecting their health and wellbeing. You’ll then work with them to create a personalised support plan to improve resilience, health and wellbeing. You’ll find services and activities that offer practical, social and emotional support, working as a team with other healthcare professionals who may provide more traditional medical interventions. 

This might mean connecting people with art classes, walking groups or gardening clubs, or it could be signposting to more practical support, such as services providing advice on debt or housing issues. It’s essential that you can listen carefully, build relationships, and motivate people to make choices and changes about the things that matter to them.

The position is based in Sheppey and applicants must have experience of working with adults in a medical or social care setting, and of providing mental health support. Additional experience of providing mental health support to children and young people would be an advantage as a small number of referrals are from this group.

You should be organised, self-motivated and able to work as part of a team and on your own. Car driver essential.

Don’t wait. Apply today.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

SolarAid is recruiting for a Director of Finance & Organisational Effectiveness to lead our finance function and enhance operational excellence across our charity and social enterprise group. The position is full-time, based in the UK, with hybrid working arrangements. The salary offered is £60,000 to £68,000 depending on experience.

As a key strategic partner to the CEO and a core member of the Senior Management Team, you’ll play a crucial role in shaping the direction and performance of SolarAid and our social enterprise SunnyMoney. This role oversees finance, planning, IT, facilities, HR liaison, policy, and governance – ensuring strong systems and structures support our mission to achieve 100% energy access for the hardest to reach communities across Sub-Saharan Africa,

We’re looking for a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with senior-level charity finance experience, excellent analytical and leadership skills, and a strong track record in organisational operations and governance.

Applications without a cover letter will not be considered for the role.

Closing Date for Applications: May 21st, 2025

Debt Advisor

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

Scope of role

The Debt Advisor is responsible for providing comprehensive, video debt advice to prisoners across thirteen (13) HMPPS sites, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency. The may also be required to attend meetings on-site at various prisons and host workshops for prisoners.

Key Responsibilities

Accurate, effective and individually tailored advice

• Interviewing those that access our service using sensitive listening and questioning skills to allow them to explain their problem(s) and empower them to set their own priorities.
• Researching and exploring options and implications so that those accessing our service can make informed decisions.
• Providing in-depth quality advice and on-gong casework, including acting for the client where necessary using appropriate communication skills and channels.

Detailed case records

• Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
• Ensuring all case records and written up in a timely manner.

Up-to-date training

• Completing a minimum of 16 hours/ equivalent of technical debt advice DPD accredited training or qualifying activity.
• Maintaining an up-to-date record of all training sessions.

Teamwork

• Work to an agreed work-plan, meeting targets and milestones, whilst prioritising and managing your own workload.
• Be an active member of the team, identifying opportunities for your own development, and demonstrating financial efficiency and value for money throughout your work.
• Compliance with Toynbee Hall policies and procedures, including health and safety.

Other

• Travel to HMPPS sites as required
• Undertake additional tasks as delegated by DFA Management

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Catch22's Victim Service provide emotional and practical support for victims and witnesses of crime and anti-social behaviour, alongside crime prevention advice. Last year, we supported 32,500 victims across the UK, achieving improved health and wellbeing outcomes for 99% of our service users.

Job Description

Catch22 is looking for a compassionate leader to join our growing Greater Manchester Victim Services as Deputy Head of Service. You will oversee the day-to-day operations of the service, ensuring the effective delivery of support for victims and witnesses as you help them on their journey to recovery.

Reporting to the Head of Service, you’ll provide line management to team leaders and administrators, implement systems for quality service delivery, and manage recruitment, training and supervision. You’ll work closely with police and other criminal justice partners to maintain strong referral pathways and ensure our services remain seamless and effective in its support for those that have experienced crime in the Greater Manchester area.

You will also contribute to strategic service development, quality assurance, safeguarding, and continuous improvement across the team. Your leadership will drive a culture of collaboration, learning and excellence.

Qualifications

The ideal post-holder will have:

A strong educational background, including English and Maths at GCSE level.

Proven experience managing and supporting teams in high-impact environments.

A track record of working with vulnerable individuals in multi-agency settings.

Confidence in performance management, risk assessment, and safeguarding practices.

Excellent communication, organisation, and IT skills.

A recognised management qualification or willingness to work towards one.

Knowledge of the victim and witness support system and a good understanding of the criminal justice landscape are highly desirable.

Additional information

Those interested in applying for this opportunity should review the Job Information Pack to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3654D in your message so that we can identify the opportunity. 

When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed. 

Additional Requirements: Successful post-holders will need to have a full UK Driving License and access to a personal vehicle for work purposes. The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with few exceptions. 

Contract: Permanent

Hours & work pattern: Full time, 37.5 hours per week. 

Salary: from £35,874.00 - £40,508.00

Location: You will spend a minimum of 1-2 days per week in GMP HQ, Newton Heath. The remainder of your time will be split between remote working and supporting victims in the community.

Interview process: Group interviews are taking place on the 29th of May. Those successful will be invited to a 1-1 panel interview taking place on the morning of 3rd of June.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Where a deadline is advertised, Catch22 reserves the right to withdraw the post from advertisement without notice. 

Closing Date: 1630 on 23rd of May 2025. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date.

Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

Shift patterns:

Hours and days worked will change week-by-week on a rota basis. The work pattern will vary but start and end times of the day will be consistent across the week.

Every 4 week term will include one working Saturday (with a non-working week day during that week) and one Sunday on call.

Shift start times and end time will be between 0800-1800 and be a 7.5 hour work day.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process. 

Catch22’s Commitment to Opportunity & Progression

At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the Job Information Pack for more information.

Missing Links?

A number of our job aggregators do not allow for us to use hyperlinks in our advertisements. To view information contained within these links, please click apply, where you will be taken to the advert in our ATS. This will allow you to view and access the links contained within our adverts.

Catch22 Justice requests no contact from agencies or media sales

Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

What will you do? 

You will work with a highly motivated staff and volunteer team to deliver a quality outreach advice and support service for individuals with an acquired brain injury in Gloucestershire.

We value transferrable skills and are particularly interested to receive applications from candidates who have experience of managing a client caseload and of working to empower and support vulnerable adults.

Under the direction of the CEO at Headway Gloucestershire, you will work alongside clients with complex needs to support their recovery, wellbeing, independence and autonomy, working towards agreed goals and recording key outputs and outcomes. This might include:-

1. Providing brain injury recovery information and advice, working with compensation situations and making referrals to clinicians and health providers.

2. Maintaining tenancies by assisting with paperwork, organising payment plans, negotiating with landlords or mortgage providers.

3. Form filling for welfare benefits, housing applications, blue badges and bus passes etc.

4. Supporting people to access resources in their local community including leisure, education, volunteering and employment opportunities.

5. Supporting people to attend appointments and meetings when relevant.

6. Working with other informal and formal support providers.
 

About us

Headway Gloucestershire was established in 1988 and since then has been working to make a positive difference to the lives of people with an acquired brain injury. We provide specialist recovery support and respite through our centre-based Enablement Service and outreach support through our Community Links service.

Headway Gloucestershire is a busy, growing charity providing services to people with an acquired brain injury and their families and carers. Every year we are challenged to raise funds to help deliver our services.

Our centre-based Enablement Service is the heart of Headway Gloucestershire. Open every weekday, we offer activities that focus on the five elements of rehabilitation: emotional functioning; cognitive functioning; learning; social interaction and behaviour. Our Community Links Service offers outreach advice and support for people with an acquired brain injury in Gloucestershire and is often the first point of contact.

Overview:
This role will join a vibrant and ambitious fundraising team made up of; major giving, trusts and foundations, prospect research, individual giving, community, events, legacies, innovation and supporter experience. The team’s mission is to raise income for our three hospitals to enable them to continue their vital work. This role will make a huge difference in helping us do that.

About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.

There is more information about working with us on our website, where you can read about:

• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

Overall purpose of the role
As part of a multi-faceted and busy fundraising team, the Events Product Development Lead will take a significant role in strategically planning and delivering a portfolio of new fundraising events to raise funds for Guy’s and St Thomas’ Charities. This role will support the strategic development and delivery of a portfolio of fundraising events aimed at increasing income and diversifying our funding base. You’ll collaborate with teams from all corners of the partnership to test and scale the best ideas. The focus of this role is our virtual and owned events portfolio. This is a strategically significant growth area for the GST Charities and is an exciting opportunity to make a real impact. Fundraising Innovation is part of the wider strategy across GST Charities. Whilst we are in the early stages of embedding innovation across the organisation, you will be part of a growing culture that will help shape, adapt and develop the organisation in the ever changing, fast paced world environment we work in.

Key Responsibilities

· Innovate and develop new supporter led products in collaboration with the Senior Events Manager and Head of Strategy & Innovation, with a focus on virtual events and owned events, along with any other opportunities within this space.
· Oversee product delivery from planning to evaluation, collaborating with experts internally and externally, attending events, and representing GST Charities positively. 
· Utilise insights, ensuring data-driven decisions and staying informed on trends for continuous improvement. 
· Drive income growth, develop budgets, and monitor financial performance. · Provide thorough analysis of products and events, ensuring that all relevant teams are regularly updated on all activity (coordinating information, reporting cross-team, etc.) and providing a clear strategy for the year ahead. 
· To work closely across the charities directorate with enabling teams to ensure all opportunities for collaboration are maximised.

· To contribute to the wider fundraising team, taking a proactive approach to working in a high performing & collaborative team
· To establish, maintain and develop relationships with key stakeholders across our organisation and beyond, including agencies and contractors.
· To seek out innovative and agile approaches to working, adopting lean process and using supporter data to drive performance and supporter experience.

Work environment
· The post holder should expect to: 

o Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. 
o Be responsible for the input and maintenance of databases and files relevant to the post requirements. 
o Will occasionally be required to attend events in the evening and at weekends.

Skills, Knowledge and Expertise

Experience
· Experience of driving projects and/or teams to deliver agreed outcomes to a deadline
· Experience of using innovation frameworks for product development & continuous improvement.
· Experience of setting KPI’s, objectives and budgets. Tracking and monitoring targets, income and expenditure against budget.
· Experience of leading change and working in an agile environment.
· Experience of managing and delivering fundraising virtual or owned events.

Skills, abilities and knowledge
· Understanding of the principles, theory and practice of new product development and experience of taking a product from idea to market.
· Relationship building expertise & ability to influence stakeholders across the organisation. · Proven understanding of how best to use data insight and analysis to make decisions and inform actionable plans.
· Proven ability to time manage effectively and meet deadlines.
· Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.

Personal Attributes
· Knowledge of Fundraising Regulations and Facebook Fundraising.
· Collaborative and constructive working style with the ability to work well across teams. 
· Strategic thinker with the ability to analyse data, identify opportunities, and develop actionable plans to achieve organisational goals. 
· Highly organised, detail oriented, and capable of managing multiple priorities in a fast – paced environment.

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

We are looking for an experienced Administrator to help us to manage our charity.  Reporting to the CEO, you will be driven to helping us successfully support people who are visually impaired or deaf in North Somerset.  No two days will be the same, from managing the rental of our conference room to other local groups, to preparing reports and documents to send to funders, you will find the role ever changing and interesting.  A key person in the office, you will help support the work of other team members and become a valuable asset to the charity.

Are you a passionate and motivated senior fundraising leader who wants to play a pivotal role in shaping, and delivering a new fundraising strategy while building meaningful relationships with donors and partners?

Charity People are thrilled to be supporting the Joshua Tree find their new Head of Fundraising.

"When a child is diagnosed with cancer, the whole family is affected. At The Joshua Tree, we walk alongside them - for as long as they need us."

This is more than a fundraising role; it's an opportunity to shape something truly special. We're looking for a passionate, strategic and people-centred fundraising leader to join The Joshua Tree as their new Head of Fundraising. You'll lead a committed team, inspire new income opportunities, and play a pivotal role in supporting hundreds of families across Cheshire, North West England, North Wales and beyond as they navigate childhood cancer.

Salary: £43,000-45,000 per annum depending on experience
Contract: Permanent, 32-36 hours per week
Location: Hybrid; Cheshire Hub and from home (with flexible working options)
Benefits: Supportive and collaborative working environment, professional development opportunities, 25 days annual leave plus bank holidays, pension scheme and employee wellbeing initiatives, health and wellbeing support

About The Joshua Tree

What makes this charity so special is its genuinely holistic, community-based approach. The Joshua Tree provides tailored support to families facing childhood cancer before, during, and long after treatment. Whether it's play therapy for a sibling, counselling for a parent, or practical home support, no two family journeys are the same, and neither is the support they receive. Right now, the need is growing, and the organisation is ready to grow with it.

About the role

This newly created role offers a rare opportunity to lead and grow something from the ground up. As Head of Fundraising, you'll drive the development of a new fundraising strategy to align with the charity's wider organisational ambitions. You'll inspire and lead a small, committed team of five across multiple income streams, from trusts and foundations to corporate partnerships, individual giving, legacies, and community fundraising.

You'll also work closely with the CEO and SLT, bringing your insight to the organisation's strategic planning, and leading an exciting new Income Generation Advisory Board, packed with dynamic business leaders ready to open doors and support growth.

Who we're looking for

We're looking for a bold, kind, and values-driven leader. Someone who is just as comfortable in a one-to-one setting with a donor as they are creating a big-picture income strategy. A natural connector, relationship-builder and storyteller, with the ability to motivate others, whether that's your team, a potential supporter, or the wider community.

You'll bring:

• A proven track record of developing and delivering successful fundraising strategies
• Management experience
• Strong relationship-building skills across a range of stakeholders
• Exceptional communication, presentation and proposal-writing skills
• Creativity, initiative and an entrepreneurial approach
• A passion for the cause and a desire to drive real impact

If you're driven by making a difference in the lives of those affected by childhood cancers, please get in touch: we'd love to hear from you.

Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.

Deadline: 9am on the 11^th of June
Interview date: w/c 23^rd June

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.