Supporter experience manager volunteer roles in bexleyheath, greater london

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing and Hounslow. We support clients with mental health with both clinical and non-clinical interventions. The volunteer will work with the Advocates, assisting the Inpatient Advocacy service, on the wards of The Limes and St Bernards Hospital. Our volunteer will the opportunity to support the Advocacy team with various tasks, including administration, (once trained), with the possibility of being trained as peer advocate.

Main Responsibilities

To work closely with the Advocacy team and Adult Services, Day Service Manager, attend ward rounds at The Limes and St Bernards Hospital and support the service in general. There will also be a further opportunity to train as a volunteer Peer Advocate in the future.

Tasks

All relevant training will be provided

· Attend Ward Rounds 3x per week with the Advocacy staff

· Support/work with the Advocacy staff on the Ward Round

· Provide information on the Advocacy Services

• Triage clients for the service through an onboarding process

· Register potential Clients, wanting to access Advocacy services

· Complete Advocacy Action Plans (training will be provided)

· Support with follow up surveys for those who have accessed the project and obtained their feedback to improve our services

· Support the Advocacy team to promote the service within the local community

· A willingness to undertake training courses

· Uphold HFEH Mind values and behaviours

General Responsibilities

All relevant training will be provided

• Undertake any other duties commensurate with the level of the role

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination

• Share our commitment to safeguarding adults and children at risk of harm

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users

• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy

Type of person we are looking for:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.

However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.  

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.

Essential

• An interest in supporting those with mental health needs to access Advocacy services

• An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems 

• Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner 

• Excellent organisational skills, with the ability to follow administrative procedures

• A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment

• IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications 

Desirable

• Advocacy experience, including with friends and family

• Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family) 

• Previous involvement with local community groups / networks / feedback groups

• Awareness of the cultural barriers that may exist to seeking mental health support

Time commitment and expenses:

· 6 - 10 hours per week, 9am - 12pm

· 2 - 3 days per week: Tuesday & Thursday and/or Wednesday

• • Please indicate your preferred volunteering day(s)/time(s) on your application

· We request a minimum commitment of 3 months of volunteering after the completion of your induction

· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Position Overview
This is an exciting and unique internship opportunity supporting SEED Madagascar’s media and communications output. This position will focus on social media management support, visual content design, and image selection and arrangement. It is ideal for a motivated individual interested in learning new skills and gaining practical experience within the communications team of an international development and conservation organisation.

About the organisation
SEED Madagascar is a British Charity working in partnership with communities in the southeast of Madagascar. We integrate high quality community health, livelihoods, education infrastructure and conservation programmes to support sustainable change and add to international best practice through research and publication across all of our programmatic areas.
Location: Remote
Timeframe: 6 months extendable – flexible 2 days a week
Contract: Voluntary, unsalaried
Reporting to: Media and Communications Officer

Duties and responsibilities 
1. Responsible for planning and drafting platform-specific content for SEED’s social media accounts and support with the implementation of a new TikTok strategy, following a clear briefing from the Media and Communications Coordinator and Officer. 
2. Using video editing software CapCut to produce video content for use on SEED’s TikTok and Instagram accounts. 
3. Using Canva to produce exciting visual content for use across SEED’s social media accounts, ensuring that all brand guidelines are adhered to. 
4. Monitoring and reporting on performance KPIs for SEED’s online output. 
5. Support the management and arrangement of SEED Madagascar’s image drive, suggesting images that are appropriate for use in our online output from a bank of photographs.
6. Gain a detailed understanding of all of SEED’s programmes.
7. Any other tasks the Media and Communications Officer deems necessary within the broad remit
of this role.

Qualifications
● Hold or be studying towards an undergraduate or postgraduate degree in or relating to media
and communications, international development, or have comparable field experience.
● Have experience managing social media accounts.
● Have experience writing high-level copy, appropriate for varying audiences.
● Proven high standard of written and verbal communication and editing skills.
● Proven experience in following clear instructions and staying in keeping with brand guidelines
and expectations, sometimes in sensitive circumstances.
● Demonstrate an understanding of and commitment to SEED’s ethos and approach and be a good
ambassador for the organisation at all times.
● Be punctual and be able to work to tight deadlines in an organised manner and to a high
standard.
● Ability to work well under pressure to meet targets and deadlines.
● Proactive, creative and resourceful.
● Experience of both collaborative team and independent working.
● Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint.
● Proficiency in the use of the visual design platform Canva.
● Proficiency in the use of video design platforms such as CapCut.
● Be able to financially support themselves for the duration of their internship as there is no
stipend.

Use your financial skills to shape the future of student representation and social impact across the UK.

We’re seeking up to three Finance Committee Members to join the National Union of Students (NUS UK & NUS Charity) and play a pivotal role in safeguarding the financial health of one of the UK’s most influential student-led organisations.

As a Finance Committee Member, you’ll be part of a dedicated oversight group responsible for scrutinising management accounts, budgets, and risk management processes. Your expertise will help ensure robust financial controls, guide long-term planning, and support sound governance—directly contributing to the sustainability of NUS’s vital advocacy and support for over 7 million students nationwide.

This voluntary role is ideal for finance, audit, or accounting professionals who want to make a meaningful difference beyond their day job. Whether you’re an experienced practitioner or looking for your first governance opportunity, you’ll receive a full induction and ongoing support in a collaborative, values-driven environment.

You’ll attend 4–6 remote meetings per year, with all reasonable expenses covered. In return, you’ll gain or deepen your board-level experience, contribute to the financial strategy of a major national body, and help sustain the student movement’s legacy of social justice and positive change.

If you’re passionate about good governance and want to use your skills for a cause that matters, we’d love to hear from you. Apply by 12 June 2025 to join NUS in championing the student voice and driving real impact across the UK.

Do you have proven experience in the charity sector, preferably at senior level? Would you like to make a positive, impactful difference to the lives of our vulnerable clients by using your skills? 

What will you be doing?

We're looking for passionate and committed people to join our Board of Trustees! Ashford Place is a thriving forty-year old charity based in NW London, making a real difference in the lives of vulnerable individuals. From one-on-one guidance to engaging group activities, we focus on building resilience and improving well-being in our community. As a trustee, you'll help guide our work and ensure we remain strong and sustainable, especially during these challenging times. It’s a chance to be part of something meaningful, shaping our future while helping us continue to provide vital support in London NW2.

What are we looking for?

• Proven experience in the charity sector, preferably at senior level.
• Commitment to, and an enthusiasm for, our mission and values.
• Skills in governance, finance, legal, fundraising, risk management, and/or advocacy.
• Understanding of trustee responsibilities, including financial oversight and strategic planning.
• Collaborative mindset and excellent communication skills.
• Solutions driven
• Available

What difference will you make?

As a valued member of our board, you will play a pivotal role in shaping our vision, steering our strategic direction, and driving the success of our mission. In an increasingly competitive charitable world, your expertise and leadership will be instrumental in ensuring we continue to meet the needs of our community.

As a local charity, a significant proportion of our funding is derived from partnerships with statutory organizations. We are seeking a trustee who can strengthen our engagement within this sector, increasing our meaningful connections and identifying opportunities to secure vital funding. Your efforts will enable us to sustain and expand our impact, ensuring we can continue delivering essential services to those who rely on our work.

Before you apply

Please contact us via Reach with any questions.

Latin American House (LAH) is an organisation led by and for Latin Americans in the UK. Our work is dedicated to supporting the needs of the Latin American community in London and beyond, particularly those most disadvantaged or at risk, for example, those enduring living and working conditions in low-paid jobs, facing barriers to social protection, elderly and those without skills or knowledge of social support systems in the UK. The individuals and families using our services benefit from efficient and practical support, learn new skills and improve their opportunities. We strive to provide essential tools to Latin Americans to empower themselves in their pursuit of personal and social change.

As a Community Centre Receptionist Volunteer, you'll be the friendly face welcoming visitors, answering inquiries, and ensuring the smooth operation of our front desk. Your role is pivotal in creating a warm, inclusive environment for all who visit.

Can you offer creative flair, compelling writing ability, and passion about the importance of our beautiful countryside and green spaces in London? If so, apply to join us, bringing your persuasive and descriptive writing skills to raise our profile, reach new audiences, attract support and promote saving these spaces for wider enjoyment.

You will play an essential role in spreading the word about our work and campaigns by developing engaging newsletters and social media content, inspiring others to embrace a greener London and its links to the countryside.

We are seeking to expand our current, small dedicated team, so if you can offer limited time during 'term time' or 'school holidays' we aim to accommodate flexible working patterns for the benefit of consistent content delivery.

Responsibilities / Duties may include but are not limited to: 

• Using your creativity to write compelling copy which raises the profile and work of CPRE London 
• Proofreading, restructuring and editing articles 
• Developing a balanced range of new content which may include current news, opinion pieces and campaign features for our communications to update the CPRE London website 
• Working with the social media volunteer to promote new content 
• Creating and sending our monthly newsletter  
• Maintaining and adding to the image library
• Using photos and images to good visual effect and to represent the full range of our work and the people involved  
• Overseeing overall content in line with brand guidelines, liaising with the national CPRE communications and website team 
• Optimising published pieces for SEO

 Our team will provide training and support to develop your role.

Skills and experience 

Preferably with 2 or more years’ experience in communications roles with excellent writing and editorial skills, good attention to detail, and familiar with managing messages in the media.​

We are a small, friendly charity, run by four volunteer trustees and loads of volunteer fundraisers. We are a dynamic charitable incorporated organisation (CIO) based in Liverpool, dedicated to fundraising initiatives that create meaningful impact both locally and for baby and children’s hospitals in Sana’a, Yemen. Rooted in solidarity values, our work often aligns with principles of Islamic giving, including zakat, but is open to all who wish to give and support. On occasion, we co-fundraise with charities for Palestine.

We are seeking a volunteer treasurer to help us with financial management and reporting. Our turnover is less than £50,000 per year and we are therefore able to produce light touch accounts for the Charity Commission. We would like support with this, and with ensuring we remain financially compliant, as well as with ideas for sustainable fundraising. The trustees meet less than once a month and we anticipate a small time committment for this role. 

We are particularly keen to see applications from people who have a specific interest in health and wellbeing for people living in war affected states, especially Yemen; or who have a connection with Liverpool. We're a real passionate 'family' and look forward to welcoming a new member who shares our goals.

�� The Role

As our Volunteer Treasurer, you will play a vital role in supporting the financial health of the charity. You’ll oversee our finances, ensure transparency, and provide guidance to trustees on managing funds responsibly and in accordance with both UK charity law and, where relevant, principles of Islamic giving.

�� Key Responsibilities

• Maintain clear and accurate financial records using simple bookkeeping tools (e.g., spreadsheets or accounting software).
• Prepare simplified annual accounts and financial reports suitable for a small CIO.
• Advise the Board of Trustees on financial matters, ensuring informed decision-making.
• Oversee bank reconciliations, expense tracking, and budget monitoring.
• Ensure compliance with Charity Commission regulations and reporting deadlines.
• Provide guidance on zakat-eligible projects and ensure funds are managed in accordance with Islamic charitable principles where applicable.
• Help develop and review financial policies and procedures.
• Attend trustee meetings (typically quarterly) and provide financial updates.
• Brainstorm and share experience of novel and sustainable fundraising ideas.

�� Skills & Experience

Essential:

• Experience with bookkeeping, accounting, or finance (qualified accountant or qualified by experience).
• Familiarity with charity finance and reporting requirements (especially for small charities/CIOs).
• Strong attention to detail and ability to present financial information clearly to non-finance colleagues.
• Understanding of Islamic giving, including zakat, and ability to advise appropriately.
• Commitment to the values and objectives of the charity.

Desirable:

• Knowledge of digital accounting tools (e.g., QuickBooks, Xero, Excel).
• Previous trustee or treasurer experience in a charity setting.
• Experience of fundraising.
• Based in or familiar with the Liverpool community.
• Special interest in aligned issues or geographies.

�� What You’ll Gain

• Opportunity to make a tangible difference through financial stewardship.
• Be part of a passionate and friendly team of trustees and volunteers.
• Gain experience in governance and charity finance.
• Flexibility and autonomy to manage your time and role.

Job description

We need dedicated volunteers to work at our Askew Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

This is an opportunity to become Chair of a Charity which has recently celebrated its 10th anniversary. If you are someone who is looking to make a “real difference” for mothers/birthing people and their families facing one of the most challenging and unexpected periods of their lives, then we would like to hear from you.  We are also looking for a Chair who can lead and “harness” the range of skills present within our existing Board members, who come with a range of experience.

Now into our second decade as a charity, it is exciting time to join Mummy’s Star as the Chairperson. We have broadened the conversation about cancer and pregnancy nationwide, and internationally too despite our small stature. We now must sustain what we have built and help take the charity to that next level where we can elevate the voices of those we support, so that their needs are not only understood, but are also prioritised and used to inform policy and planning.

Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.

With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.

So, with lots happening, it’s an exciting if challenging time for the Trust.  Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.

We are a welcoming board who support and challenge each other to do better for wildlife.

We look to recruit trustees from a range of backgrounds, life stages and skills to join us.

At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:

· A strong commitment to wildlife conservation and the Vision of the Trust;

· Demonstrable experience of financial management;

· The skills to analyse proposals and examine their financial consequences;

· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;

· The ability to apply clear logical thinking and creativity to developing our strategy

If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.

Alison McLean OBE, Chair, March 2025

Job description

We need dedicated volunteers to work at our Chiswick High Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Job description

We need dedicated volunteers to work at our Kings Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Join Us as Co-Chair at Mind in Enfield and Barnet

Be a driving force for mental health transformation in North London

Are you a strategic leader with a passion for mental health and social impact? Do you want to help shape the future of a dynamic, values-led charity making a real difference in people’s lives?

Mind in Enfield and Barnet (MiEB) is seeking a visionary Co-Chair to join our Board of Trustees and help guide our next chapter of growth and innovation.

About Us

MiEB is a leading local mental health charity, proudly affiliated with the national Mind federation but operating independently. Since our merger in 2021, we’ve grown significantly – supporting over 5,000 people annually through therapy, wellbeing, advocacy, and crisis services. We are Led by Lived Experience, with over 75% of our staff having personal experience of mental health challenges.

The Role

As Co-Chair, you will:

• Provide strategic leadership and governance alongside your fellow Co-Chair
• Champion our mission, values, and new 2025-2028 strategy
• Facilitate inclusive, effective board meetings and decision-making
• Support and appraise the CEO
• Represent MiEB externally and help build partnerships
• Ensure we remain accountable, equitable, and impactful

You’ll work closely with a refreshed, skilled board and a passionate executive team to ensure MiEB continues to deliver services that change lives and lead systems change across Enfield and Barnet.

Who We’re Looking For

We welcome applications from individuals with:

• Senior-level leadership and governance experience
• Excellent communication, diplomacy, and strategic thinking
• A commitment to equity, inclusion, and lived experience
• A connection to Enfield, Barnet, or the wider North London community

Previous chairing experience is not essential – we’ll support you with induction, training, and mentoring.

We especially encourage applications from underrepresented or minoritised groups, in line with our commitment to diversity, equity, and inclusion.

Key Details

• Closing Date: Monday 30th June 2025, 5:00 p.m.
• To apply, please send a CV/Profile and a supporting statement answering the questions below (in text or video format) by 5pm on Monday 30th June 2025.

1. Which of your professional skills and/or experience do you feel are most relevant to leading the Mind in Enfield and Barnet board of trustees and why.
2. Can you describe a time when you have chaired a challenging board level meeting or group discussion? What approach did you take? How effective was it?

Positively UK is looking to appoitnt a new Chair of teh Board of Trustees to lead the strategic direction of our organisation. 

Positively UK is a registered UK charity providing peer-led support, advocacy, and information to everyone living with HIV. We help people manage all aspects of their diagnosis, care, and life with HIV. We are a peer lead peer run charity and 90% of our staff are living with HIV.

Our vision is a society where people with HIV live happy, healthy, and stigma-free lives.

Our mission is to empower and support people living with HIV with the knowledge, tools, and connections they need to live fulfilling lives and reduce the stigma surrounding HIV. Working in partnership with the NHS, Positively UK’s peer work is integrated at clinics across London and beyond. The charity also offers training and support to increase access to peer support nationally and runs various support groups in the community.

Duties of the Chair

Next to the general responsibilities of a Trustee, the Chair will:

• Pursue the aims and objects of Positively UK

• Liaise with Positively UK’s CEO regularly and support them in their role

• Give direction to policy making and strategic development of the charity

• Agree with and delegate to the Vice Chair specific duties and responsibilities to assist with and in support of their role of Chair

• Represent the charity, when appropriate, at functions and meetings, and act as a spokesperson when required or requested by the CEO

• Delegate to one of the other officers to act for the Chair when the Chair is

not available

• Chair and facilitate Board meetings (at least every two months)

• Prepare and submit copy for Positively UK’s publications and communications as required

• Liaise with the Admin Officer and Honorary Secretary to keep an overview of affairs and to provide support as appropriate

• Attend finance meetings with CEO, Honorary Treasurer, and Accountant

• Support recruitment, induction, and support of Trustees according to skill

mix

• Support EDI (equality, diversity and inclusion) throughout the Board and the

organisation

• Lead the process of appraising the performance of the CEO

• Facilitate change and address any conflict within the Board

Person specification

• Leadership skills

• Experience of committee work

• Tact and diplomacy

• Good communication and interpersonal skills

• Impartiality, fairness, and the ability to respect confidences

Appointment and tenure of the Chair

• Tenure to be maximum of three (3) years

• Re-election possible but maximum total is two terms (6 years)

If you are interested in this role and would like to have an informal discussion, please contact us to arrange a suitable time.

Deadline:

We accept applications until Monday 10:00am on Tuesday, 1th July 2025.

Interviews will be held on Tuesday, 8th July 2025.