Supporter experience manager volunteer roles in homerton, greater london

Today Kensal Green Cemetery is at the start of an exciting new chapter in its history.  After several years of hard work and collaboration with stakeholders such as Historic England, a private Bill is currently passing through parliament that will enable the General Cemetery Company to transfer the land, buildings and company into the ownership of a newly formed charity.  As a result, the cemetery will be owned and operated by a modern organisation with contemporary powers and freedoms, releasing it from the constrained governance arrangements of the founding Act(s).

In parallel with the Bill making its passage through parliament, the General Cemetery Company directors are setting up a Steering Group that will form the embryo of the board of trustees of the proposed charity that will ultimately own and operate the site. 

We are therefore seeking three experienced external individuals to join the Steering Group and contribute towards the establishment of the new charity and form the starting point for a larger board of trustees.  It is anticipated that the Steering Group members will transition into trustees in the next 12 months or so as the charity is established.

About Kensal Green Cemetery

Kensal Green Cemetery and the company that owns and operates it - the General Cemetery Company - was established by an Act of Parliament in 1833.  It is one of the ‘magnificent seven’ great Victorian London cemeteries and the only one that remains owned and operated by its original founding company. 

Kensal Green Cemetery is widely regarded architecturally as the most important of the great Victorian cemeteries, containing the greatest concentration of buildings and monuments of particularly high-quality design.  As the chosen location for several Victorian royal burials, Kensal Green Cemetery also became regarded as particularly desirable amongst the great and the good of Victorian and Edwardian society.

Over the last half a century the General Cemetery Company has struggled to keep up with the huge task of maintaining the site to the standard it deserves.  And as time has passed, the General Cemetery Company’s 200-year-old governance framework has become increasingly anachronistic in the modern world, preventing it, for example, from applying for major capital grants or making structural changes to the way the site is owned and operated.  Whilst the company is in reasonable financial shape and actively serving its community with burials and cremations, parts of the cemetery are in poor condition and it contains one of the largest concentrations of ‘Heritage At Risk’ structures in England.

Our vision

The GCC directors and inaugural members of the proposed charity have established an outline vision for the future of Kensal Green Cemetery for the next 25 years to 2050 to give the proposed charity a clear purpose. We have also started to set a series of objectives that the charity must deliver to give its role and function more definition:

The vision is to care for Kensal Green Cemetery as a place of burial, cremation and quiet contemplation for current and future generations of our diverse community.  To do this we will carefully and sensitively conserve and repair our buildings and monuments, promote education about them and improve the condition of infrastructure & landscape whilst operating an active cemetery and crematorium for the public benefit.

The strategic objectives are:

1. To maintain an open and active cemetery and provide for existing and future generations of friends and families of the deceased

2. To conserve and enhance the heritage of Kensal Green Cemetery;( the densest concentration of highly listed heritage assets in England)

3. To continue to operate a high quality, financially viable cemetery and crematorium whilst diversifying income streams from other assets and activities

4. To engage and educate people about the social, economic, architectural, environmental and cultural history of the cemetery and those buried in it

5. To balance the conservation and enhancement of the historic landscape features with nature conservation to provide a green space for commemoration and the quiet enjoyment and contemplation of the community.

We are seeking three high calibre individuals to the following three roles:

1. Treasurer

2. Heritage-lead

3. Management-lead

Further details are provided in the attached information pack however it is key that all three trustee roles are filled by individuals who have board-level experience and experience of charities, and ideally charitable start-ups in particular.

We are looking for individuals who understand and will embrace our vision and who can help to shape plans for the future of Kensal Green Cemetery.

In the short-term the individuals will be members of the Steering Group.  It is anticipated that these individuals will be key members of the team which will create the proposed charity and that their roles will transition to trustees during their tenure.

What you will gain

• The opportunity to shape an organisation responsible for one of the most remarkable concentrations of heritage assets in England
• Satisfaction for being responsible for a cemetery and crematorium that is deeply rooted in the lives of the West London community
• The opportunity to develop your strategic and leadership skills
• Working with a friendly and committed team of trustees and staff.

Location

All members of the Steering Group and successor trustee board will be expected to participate fully in the development of proposals for the future of Kensal Green Cemetery including at the attendance of events and relevant meetings on site in London.  It is expected that there will be five formal meetings each year which will be a mixture of virtual and in person that members will be required to attend as a minimum.  During the first formative year or so of the start-up phase we expect the level of time commitment will exceed that of a typical trustee position.

Terms of appointment

The three roles are voluntary and will not be remunerated however reasonable expenses will be reimbursed.

The appointment is for a three-year term, which can be renewed for one further term.

About being a Trustee

It is fully expected that the individuals we are seeking for the Steering Group will transition into trustees in due course. More information is available online about general trustee responsibilities from websites such as the Charity Commission however, in summary, trustees have overall control of a charity and are responsible for making sure it’s doing what it was set up to do.  Trustees have six main overarching duties:

1. To ensure their charity is carrying out its purposes for the public benefit

2. To comply with their charity’s governing document and the law

3. To act in their charity’s best interests

4. To manage your charity’s resources responsibly

5. To act with reasonable care and skill

6. To ensure their charity is accountable.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

The Royal Society of Biology is seeking an independent audit expert (IAE) who will sit, in a voluntary capacity, on its Finance, Audit and Risk Committee.

Having responsibility for audit matters on the Committee, the IAE will ensure that the Committee members and RSB Council understand and respect audit -related matters, and will accordingly provide advice and counsel to the Committee, internal and external auditors, Chief Executive and Honorary Treasurer and other members of the senior management team.

Combined with a desire to support and contribute towards the effective running of a learned society, the successful candidate will have a thorough understanding of Charity governance and financial management, and a clear knowledge and appreciation of approaches and requirements for Charity audit, alongside an understanding of risk management and the principles and practice of good corporate governance.

The Committee meets four times per annum, with meetings typically lasting 2-3 hours - and at least half of these take place online. Attendance may also occasionally be required at other meetings.

Please note that this is a voluntary unremunerated role - although reasonable travel and subsistence related to the role can be claimed.

30 July 2025 with a concise CV (maximum two pages) and a brief covering letter laying out why you are interested and how you would like to apply your experience, skills and interests to the role.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

 We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

*About Us:**
The 25th St. Marks Scout Group is dedicated to providing young people with opportunities for adventure, learning, and personal development. We are part of the global Scouting movement, committed to helping young people achieve their full potential.

**Role Overview:**
The Chairperson will lead the Executive Committee, ensuring the effective governance and strategic direction of the 25th St. Marks Scout Group. This role is crucial in supporting the Group Scout Leader and ensuring the group meets its objectives.

**Key Responsibilities:**
- **Leadership:** Provide leadership to the Executive Committee, ensuring all members are motivated and working towards the group's goals.
- **Governance:** Ensure the group operates within its constitution and complies with relevant legislation and policies.
- **Strategic Planning:** Develop and oversee the implementation of the group's strategic plan.
- **Meetings:** Chair Executive Committee meetings, ensuring they are productive and decisions are made in the best interest of the group.
- **Support:** Work closely with the Group Scout Leader to support the delivery of a high-quality program for young people.
- **Representation:** Represent the group at district and county meetings, and act as an ambassador for the group within the community.
- **Fundraising:** Oversee fundraising activities and ensure the group has the necessary resources to operate effectively.
-Communication:

Ensure effective communication within the group and with external stakeholders.

Skills and Experience:

Leadership:

Proven leadership skills and experience in a similar role.

Communication:

Excellent communication and interpersonal skills.

Organization:

Strong organizational skills and the ability to manage multiple priorities.

Commitment:

 A commitment to the values and principles of Scouting.

Teamwork: 

Ability to work effectively as part of a team.

Fundraising:

Experience in fundraising and resource management is desirable.

Time Commitment:

This is a volunteer position requiring a commitment of up to 4 meetings per year, including attendance at events to promote the group

**How to Apply:**
Interested candidates should submit a resume and cover letter outlining their suitability for the role of Chairperson person and trustee 

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. We are looking for an experienced HR Officer to join the team. The primary purpose of this role is to support the Managing Director facilitate the smooth running of our human resources function, including onboarding new employees, managing the HR systems and assisting with some aspects of payroll and employee benefits.

Whilst specific legal training is not required, solid HR legal knowledge will be advantageous.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions

Main Duties & Responsibilities

• recruiting new staff
• making sure that staff get paid correctly and on time
• managing pensions and benefits administration
• approving job descriptions and advertisements
• looking after the health, safety and welfare of all employees
• organising staff training 
• monitoring staff performance and attendance
• advising line managers and other employees on employment law and the employer's own employment policies and procedures
• ensuring candidates have the right to work at the organisation
• advising on disciplinary and employee performance problems
• negotiating salaries, contracts, working conditions and redundancy packages with staff and trade union representatives.

Person Specification & Key Competencies

Qualifications and Experience:

· Proven track record in a generalist HR role, no formal qualifications required

Essential Experience

• Experience working in the human resources function of a growing charitable

organisation necessary but not essential.

• Experience in building relationships internally and externally.

• Experience in coordinating targeted recruitment and selection campaigns aligned with

organisational objectives.

 Passion for life-long learning and dedication to employee health and wellbeing.

• Energy, enthusiasm and ability to manage a diverse workload.

• Supports and champions the vision, mission and values of One Place London CIC.

• Ability to work flexibly, according to role and service requirements.

• Sensitivity and discretion when dealing with sensitive and confidential data

• Be able to work accurately, with good attention to detail

Essential Skills & Knowledge

• Reliability and discretion: you will often learn of confidential matters

• Adaptability and pragmatism

• Excellent communication and relationship-building skills

• Organisational & problem-solving skills

• IT skills

• Initiative and attention to detail.

• Right to work in the UK

• Commitment to the organisation's principles and willingness to work within policies

and guidelines.

Desirable Skills & Knowledge

• Knowledge of employment law including charity-specific requirements.

• Payroll and benefits knowledge.

• Working towards a CIPD qualification but not essential.

Benefits

• Career progression opportunities

• Flexible/Agile Working, Hourly pay rate during the workshops on a Contract/ Self-Employed basis.

• Employee Assistance Programme to support employees.

*��Join AfriLife M.I.N.D. as Volunteer Trustee Director
�� Southeast London (Remote/in-person)
�� Voluntary, flexible hours
�� Deadline: 18 August 2025
�� Send CV,+ 2 references + short interest note:

Are you a values-driven leader in social justice, mental health and community empowerment? We’re seeking two Trustee Directors to guide our mission empowering BAME communities with culturally responsive, (w)holistic care.

Who We Are
AfriLife M.I.N.D. is a profit-for-purpose setup transforming lives through mental, emotional, physical and social wellbeing services. We centre BAME lived experience and deliver inclusive, culturally competent supporting health and wellbeing.

Our Approach
We apply a (w)holistic lens—recognising how health, identity and community intertwine. Our work is rooted in compassion, collaboration and cultural relevance.

Our Values

• Abundance: investing in purpose and growth
• Empowerment: helping people own their lives
• Introspection: reflecting to refine impact
• Unity: celebrating diversity and solidarity

About the Role
You’ll help shape strategic direction, uphold strong governance and drive mission growth. Collaborate with a passionate board and contribute your expertise to help us thrive.

You Bring

• Experience in leadership, governance or community development
• Strategic thinking and a collaborative spirit
• Passion for health, education or social equity
• Commitment to inclusive, values-led service
• Bonus: interest in (w)holistic living or plant-based lifestyles

What You Gain

• A meaningful leadership role in a grassroots organisation
• The chance to influence positive change and grow your network
• A platform to live your values and make a real difference

Note
All Trustee Directors must be registered with Companies House, providing basic personal details (name, birth year, service address, nationality) for public record—standard UK requirement.

We welcome applications from African, Caribbean and other ethnic minorities, LGBTQIA+ individuals, people with lived mental health experience and those with diverse abilities.

About QuilomboUK

QuilomboUK is a forward-thinking organization dedicated to fostering diversity, equity, inclusion (D&I), and social justice. Through our People First approach, we aim to create workplaces where every individual feels respected and empowered. Join our remote team to play a vital role in ensuring seamless HR operations that uphold our values and compliance standards.

Role Overview

As a Talent Administrator, you will be the backbone of the Talent Advisory team, ensuring smooth HR processes, meticulous record-keeping, and compliance with legal and organisational standards. Your work will focus on exit procedures, HR documentation, administrative support, and data protection, enabling the team to operate efficiently while advancing QuilomboUK’s mission. This role is perfect for an organised, detail-oriented professional who thrives in a remote environment and believes in the power of equitable systems.

Key Responsibilities:

Exit Procedures & Offboarding

• Manage end-to-end exit processes for resignations, retirements, and contract conclusions, ensuring a respectful and consistent experience.
• Conduct exit interviews (virtually), document feedback, and share insights with the Talent Advisory team to identify trends and improve retention.
• Collaborate with Legal, IT, and managers to ensure the timely return of equipment and access revocation.

HR Records & Compliance

• Maintain accurate and up-to-date HR records (digital and physical), including contracts, right-to-work documents, and visa expiry dates.
• Prepare audit-ready documentation for internal and external compliance reviews (e.g., GDPR, ISO standards).
• Track and renew right-to-work checks, visas, and other legal requirements, flagging expiries proactively.

Administrative Support

• Assist the Talent Advisory team with administrative tasks, including drafting ER case correspondence, updating HRIS data, and generating reports.
• Manage HR system updates (e.g., employee status changes, promotions) and ensure data integrity across platforms.
• Coordinate team calendars, meetings, and training sessions to optimise workflows in a remote setting.

Data Protection & Security

• Serve as the first point of contact for data protection queries, ensuring compliance with GDPR and company policies.
• Train employees and managers on the secure handling of sensitive HR information in a remote work environment.
• Monitor access permissions to HR systems and escalate potential breaches to the Manager: Talent Advisory.

Qualifications

• Experience: 1+ years in HR administration, data management, or a similar role. Exposure to remote work environments is a plus.
• Skills:
• Exceptional attention to detail and organisational skills.
• Proficiency in HRIS platforms (e.g., BambooHR, Workday), Google Products, and virtual collaboration tools.
• Strong written communication skills for drafting policies, reports, and employee correspondence.
• Knowledge:
• Understanding of GDPR, UK right-to-work requirements, and fundamental employment law.
• Familiarity with D&I principles and their application to HR processes.
• Alignment: Passionate about QuilomboUK’s mission and commitment to equitable, transparent systems.

Personal Attributes

• A meticulous problem-solver who takes pride in accuracy and compliance.
• Discreet and trustworthy when handling confidential information.
• Proactive self-starter who thrives in a remote, fast-paced environment.
• Team-oriented with a “no task too small” mindset and a commitment to collective success.

Why Join QuilomboUK?

• Impact: Ensure the integrity of HR systems that directly support equity and social justice.
• Flexibility: Work remotely with a team that values work-life balance and inclusivity.
• Growth: Build expertise in HR compliance and data management within a mission-driven organisation.
• Culture: Join a collaborative, values-led team where your contributions are celebrated.

Could You Help a Young Refugee Find Their Path?

Are you passionate about supporting young refugees and asylum seekers as they begin their journey into the UK workforce? Become a Volunteer Mentor with Breadwinners!

What Does a Volunteer Mentor Do?

As a volunteer mentor, you'll be paired with a young person in one of our two core programmes:

• Risers Programme (2 months): For young asylum seekers aged 16-24 who are awaiting refugee status.
• Breadwinners Programme (6 months): For refugees with the right to work in the UK, helping them gain vital skills and experience.

Most mentors will work with our Risers, as this program is more fast-paced, but opportunities exist to mentor our Breadwinners too.

Your role? Help your mentee gain hands-on work experience at one of our weekend market stalls and lead weekly 1:1 mentoring sessions. These sessions are designed to develop employability skills, explore future goals, and foster social connections. Many of our mentors build lasting relationships with their mentees even after the program ends.

Time Commitment:

• Market Shifts: 2 hours per weekend (Saturday or Sunday).
• 1:1 Mentoring: 1 hour per week, in person or online, to support career development.
• Ongoing Support: Stay in touch via text or calls during the week to help with logistics and provide encouragement.

What Our Graduates Say:

“Having a mentor helped me feel more confident. I could ask questions, felt motivated, and learned new things. It was nice to have conversations about my future and how to succeed.”
— Sura, Risers Graduate

Who Are We Looking For?

You don’t need special qualifications to be a mentor—just a good understanding of working in the UK, strong communication skills, and a passion for helping young people succeed. If you’re ready to make a real difference and become part of a fun, supportive community, this role is for you!

Feeling Inspired?
Apply today and join us in helping young refugees build brighter futures!

We recruit every January, April, July, October. 

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.