Supporter experience manager volunteer roles in saint margarets, greater london

Public Relation/Marketing Trustee- Join Us in Transforming Children’s Lives!

At School-Home Support, we believe every child deserves the opportunity to be in school and ready to learn – no matter the obstacles they face. Our mission is simple yet ambitious: to ensure that every child is in school, every day, by 2050. We are looking for a passionate individual with PR/Marketing knowledge to help us make this vision a reality and have a lasting impact on children and families across the country. 

We’re seeking an individual who shares our passion for improving children’s lives. If you have experience as a trustee and are ready to take the next step in your governance journey, we would love to hear from you. 

Who We're Looking For:

We are looking to recruit a PR/Marketing Trustee who is passionate about the work of School-Home Support and brings energy, commitment and leadership combined with a willingness to advocate for the work we do and the cause we serve. 

As a PR/Marketing Trustee, You Will: 

• Contribute to setting goals, targets, and overall policy for the organisation

• Share your expertise and networks to support the development and growth of the charity. 

• Help ensure compliance with our legal obligations and the organisation’s core purpose. 

• Provide oversight of the budget to guarantee School-Home Support’s financial sustainability. 

• Support the Safeguarding Lead to ensure measures are in place for safeguarding for the children and families we support and the staff team

• Act as a champion and ambassador for School-Home Support, enhancing our reputation, representing us at key events, and supporting fundraising efforts. 

What We Offer: 

• Impactful Role: By joining our Board of Trustees, you will play a key role in shaping our national impact and supporting our mission to transform the lives of children in need. 

• Training & Development: You will receive tailored training specific to your role and access to additional learning opportunities through our staff-led EDI networks. 

• Networking Opportunities: You’ll have the chance to expand your professional network and make valuable connections within the education and charity sectors.

• Support Throughout Your Journey: We will buddy you with a more experienced trustee or corporate volunteer to ensure you feel supported and confident throughout your time with us.

Expectations:

• Commitment: A commitment of three years to this voluntary role

• Meetings: Attend four half-day board meetings and one AGM each year, which are typically held in Stratford, London, or remotely. 

• Sub-Committees: Participate in one of our sub-committees to help guide specific areas of our work. 

• External Events: Attend 2-3 fundraising events each year (usually evenings) and make at least one school visit annually. 

• Inclusion & Diversity: A strong commitment to inclusion, equal opportunities, and the promotion of diversity in all aspects of your work.  

If you’re ready to make a difference and contribute to creating brighter futures for children and their families, we want to hear from you! 

To learn more about this exciting opportunity, please review the Trustee Pack and submit your application today!

HR Trustee - Join Us in Transforming Children’s Lives!

At School-Home Support, we believe every child deserves the opportunity to be in school and ready to learn – no matter the obstacles they face. Our mission is simple yet ambitious: to ensure that every child is in school, every day, by 2050. We are looking for a passionate and experienced HR Trustee to help us make this vision a reality and have a lasting impact on children and families across the country. 

We’re seeking an individual who shares our passion for improving children’s lives. If you have experience as a trustee and are ready to take the next step in your governance journey, we would love to hear from you. 

Who We're Looking For:

We are looking to recruit a HR Trustee who is passionate about the work of School-Home Support and brings energy, commitment and leadership combined with a willingness to advocate for the work we do and the cause we serve.

As a HR Trustee, You Will: 

• Contribute to setting goals, targets, and overall policy for the organisation

• Share your expertise and networks to support the development and growth of the charity. 

• Help ensure compliance with our legal obligations and the organisation’s core purpose. 

• Provide oversight of the budget to guarantee School-Home Support’s financial sustainability. 

• Ensure measures are in place for safeguarding for the children and families we support and the staff team

• Act as a champion and ambassador for School-Home Support, enhancing our reputation, representing us at key events, and supporting fundraising efforts.

What We Offer: 

• Impactful Role: By joining our Board of Trustees, you will play a key role in shaping our national impact and supporting our mission to transform the lives of children in need. 

• Training & Development: You will receive tailored training specific to your role and access to additional learning opportunities through our staff-led EDI networks. 

• Networking Opportunities: You’ll have the chance to expand your professional network and make valuable connections within the education and charity sectors.

• Support Throughout Your Journey: We will buddy you with a more experienced trustee or corporate volunteer to ensure you feel supported and confident throughout your time with us.

Expectations: 

• Commitment: A commitment of three years to this voluntary role

• Meetings: Attend four half-day board meetings and one AGM each year, which are typically held in Stratford, London, or remotely. 

• Sub-Committees: Participate in one of our sub-committees to help guide specific areas of our work. 

• External Events: Attend 2-3 fundraising events each year (usually evenings) and make at least one school visit annually. 

• Inclusion & Diversity: A strong commitment to inclusion, equal opportunities, and the promotion of diversity in all aspects of your work. 

If you’re ready to make a difference and contribute to creating brighter futures for children and their families, we want to hear from you! 

To learn more about this exciting opportunity, please review the Trustee Pack and submit your application today!

Founded in 2011 by Sophie Hayes, a British woman trafficked into sexual exploitation, Sophie Hayes Foundation’s work has always been centred around sustainable freedom. This means freedom from exploitation, slavery, and trafficking, and also the freedom to look to the future with renewed confidence, rebuilt skills, and a sense of purpose for survivors. Our mission of sustainable freedom has continued over the last 13 years, however, the forms of exploitation, as well as the landscape of support to survivors, have changed beyond recognition. To respond to this, we launched a new strategy in 2024, which set out how we will ‘meet survivors where they are and take them to where they want to be’

Sophie Hayes Foundation aims to work in a proactive and collaborative manner. The Chair plays an important part in setting the tone and bringing all stakeholders together.

Governance and Culture: As Chair, you provide appropriate leadership, oversight and support to the Board and management team on strategy, governance and risk, ensuring that we meet our obligations and responsibilities. The Trustee Board is made up of a diverse group of people, each bringing their own ideas, skills and networks to support the executive team. A new CEO joined the charity about 18 months ago. She has worked to build a strong team and achieved a great sense of community amongst staff, volunteers and programme participants. She worked closely with the Board in the development of a new strategy, is building strong relationships with donors and supporters, and continues to oversee the management of the day to day - with an eye on both long-term needs and immediate challenges.

Development: We rely on support from foundations, key donors and the public, and as Chair, you will be an important representative of the organisation, working with the CEO and other Trustees to build and maintain strong relationships.

Advocacy: Sophie Hayes Foundation is working to improve understanding of the Modern Slavery sector, enhance understanding of the issues, build recognition of the impact of our programmes and influence key decision makers. As Chair, along with other Trustees, you may be called on to assist the CEO with advocacy and to build our brand.

Commitment: We have a bold vision to increase our impact through a combination of direct programming with survivors and through advocacy to build awareness and support. You will need to have the time to contribute to our growth strategy by chairing Board meetings, supporting Committee Chairs, Board officers, and our small but mighty management team, and represent Sophie Hayes Foundation to key stakeholders.

Are you a confident individual with an understanding of the corporate sector and/or fundraising, and a passion to work with the local church to transform communities?

If you have a heart for seeing the direction of young people’s lives radically changed, this could be the opportunity for you!

Location: Bournemouth

Contract: Part-Time

Hours: 6-10 hours per month

Closing date: Monday 25th August, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Application pack: Have a look at our application pack for more information about the role and Resurgo

We’re looking for new Trustees for the Board of Spear Bournemouth Trust, which runs the Spear Programme in partnership with Resurgo Trust, equipping and empowering unemployed 16 – 24-year-olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

Responsibilities

Governance and meeting attendance

• Attend Trustee meetings (approx. 6-9 times a year)
• Responsibility for the governance of the Trust, including meeting any legal and Charity Commission requirements
• Ensure the Trust complies with all legal duties including annual reporting, audits, insurance and data management

Local relationship building

• Build relationships with individuals in local churches to build and develop a network of supporters for the Spear Programme
• Act as a spokesperson for Spear Bournemouth, building the charity’s profile locally

Income generation

• Develop and manage relationships with local donors or companies (working with Spear coaches and other trustees)
• Steward relationships with funders, keeping them engaged in the work of Spear Bournemouth
• Input into a fundraising strategy (with significant input and support from the Resurgo team) to fundraise ~£120,000 per year to cover the costs of the Spear Programme

Working together

• Develop strong working relationships with fellow Trustees
• Support the Spear coaches in line with Resurgo’s coaching approach, ensuring the centre continues to thrive and deliver outstanding impact

Active participation in and support for church team and mission

• As the Spear programme is run in partnership with local churches, the Trustees will ideally have a personal presence in a Bournemouth-based church and actively work with and support the mission of Love Church, a key partner. As part of this you may be asked to speak at church/events

Person Specification:

• Professional or voluntary experience in one of the following: Partnership or business development; Fundraising
• An active Christian, passionate about supporting young people with barriers to education and employment into sustainable work
• Effective interpersonal skills and high emotional intelligence
• Good time management and organisational skills, highly self-motivated with good initiative
• Excellent communication skills and confidence building relationships with a diverse range of people

Finance Trustee - Join Us in Transforming Children’s Lives!

At School-Home Support, we believe every child deserves the opportunity to be in school and ready to learn – no matter the obstacles they face. Our mission is simple yet ambitious: to ensure that every child is in school, every day, by 2050. We are looking for a passionate and experienced Finance Trustee to help us make this vision a reality and have a lasting impact on children and families across the country. 

We’re seeking an individual who shares our passion for improving children’s lives. If you have experience as a trustee and are ready to take the next step in your governance journey, we would love to hear from you. 

Who We're Looking For: 

We are looking to recruit a Finance Trustee who is passionate about the work of School-Home Support and brings energy, commitment and leadership combined with a willingness to advocate for the work we do and the cause we serve.

As a Finance Trustee, You Will: 

• Contribute to setting goals, targets, and overall policy for the organisation

• Share your expertise and networks to support the development and growth of the charity. 

• Help ensure compliance with our legal obligations and the organisation’s core purpose. 

• Provide oversight of the budget to guarantee School-Home Support’s financial sustainability. 

• Ensure measures are in place for safeguarding for the children and families we support and the staff team

• Act as a champion and ambassador for School-Home Support, enhancing our reputation, representing us at key events, and supporting fundraising efforts. 

What We Offer: 

• Impactful Role: By joining our Board of Trustees, you will play a key role in shaping our national impact and supporting our mission to transform the lives of children in need. 

• Training & Development: You will receive tailored training specific to your role and access to additional learning opportunities through our staff-led EDI networks. 

• Networking Opportunities: You’ll have the chance to expand your professional network and make valuable connections within the education and charity sectors.

• Support Throughout Your Journey: We will buddy you with a more experienced trustee or corporate volunteer to ensure you feel supported and confident throughout your time with us

Expectations: 

• Commitment: A commitment of three years to this voluntary role

• Meetings: Attend four half-day board meetings and one AGM each year, which are typically held in Stratford, London, or remotely. 

• Sub-Committees: Participate in one of our sub-committees to help guide specific areas of our work. 

• External Events: Attend 2-3 fundraising events each year (usually evenings) and make at least one school visit annually.

• Inclusion & Diversity: A strong commitment to inclusion, equal opportunities, and the promotion of diversity in all aspects of your work. 

If you’re ready to make a difference and contribute to creating brighter futures for children and their families, we want to hear from you! 

To learn more about this exciting opportunity, please review the Trustee Pack and submit your application today!

Lay Trustee role - Healthcare Infection Society - deadline: 23 September 2025

Our current Lay trustee demits in December 2025, and we are seeking a successor who is not from a clinical background but shares our values and vision This is an opportunity to bring your expertise to help shape HIS’s future, ensuring strong governance and supporting our ambitions for growth.

As a Lay Trustee, you will:

• Work with the Council and Chief Executive to uphold HIS’s vision, mission and values. Council meets quarterly.
• Work with Chief Financial Officer and serve on the Finance Committee, which meets quarterly to review financial performance, remuneration, and strategic and operational risks.
• Contribute to delivering the 2025-30 strategy.
• Oversee compliance with financial, legal and regulatory requirements.

No prior trustee experience is necessary – a full induction will be provided.

Who we are looking for

We are especially keen to hear from candidates with

• Financial investment and management experience (ideally in healthcare)
• Candidates should have no clinical background.

We welcome applications from people of all backgrounds who support our mission and can actively contribute to our work. HIS is committed to fostering an inclusive and diverse culture.

Trustee with Legal Expertise - Join Us in Transforming Children’s Lives! 

At School-Home Support, we believe every child deserves the opportunity to be in school and ready to learn – no matter the obstacles they face. Our mission is simple yet ambitious: to ensure that every child is in school, every day, by 2050. We are looking for a passionate and experienced Trustee with Legal Expertise to help us make this vision a reality and have a lasting impact on children and families across the country. 

We’re seeking an individual who shares our passion for improving children’s lives. If you have experience as a trustee and are ready to take the next step in your governance journey, we would love to hear from you. 

Who We're Looking For: 

We are looking to recruit a Trustee with Legal expertise who is passionate about the work of School-Home Support and brings energy, commitment and leadership combined with a willingness to advocate for the work we do and the cause we serve. 

As a Legal Expert Trustee, You Will: 

• Contribute to setting goals, targets, and overall policy for the organisation

• Share your expertise and networks to support the development and growth of the charity. 

• Help ensure compliance with our legal obligations and the organisation’s core purpose. 

• Provide oversight of the budget to guarantee School-Home Support’s financial sustainability. 

• Ensure measures are in place for safeguarding for the children and families we support and the staff team

• Act as a champion and ambassador for School-Home Support, enhancing our reputation, representing us at key events, and supporting fundraising efforts. 

What We Offer: 

• Impactful Role: By joining our Board of Trustees, you will play a key role in shaping our national impact and supporting our mission to transform the lives of children in need. 

• Training & Development: You will receive tailored training specific to your role and access to additional learning opportunities through our staff-led EDI networks. 

• Networking Opportunities: You’ll have the chance to expand your professional network and make valuable connections within the education and charity sectors.

• Support Throughout Your Journey: We will buddy you with a more experienced trustee or corporate volunteer to ensure you feel supported and confident throughout your time with us.

Expectations: 

• Commitment: A commitment of three years to this voluntary role

• Meetings: Attend four half-day board meetings and one AGM each year, which are typically held in Stratford, London, or remotely. 

• Sub-Committees: Participate in one of our sub-committees to help guide specific areas of our work. 

• External Events: Attend 2-3 fundraising events each year (usually evenings) and make at least one school visit annually. 

• Inclusion & Diversity: A strong commitment to inclusion, equal opportunities, and the promotion of diversity in all aspects of your work. 

If you’re ready to make a difference and contribute to creating brighter futures for children and their families, we want to hear from you! 

To learn more about this exciting opportunity, please review the Trustee Pack and submit your application today!

Work Type: Hybrid
Location: Remote & In-Person (London-based office)
Role Type: Voluntary (Unpaid, with expenses covered)
Status: Actively Interviewing

Time Commitment & Work Schedule:

• First Month:

  • 16 hours total (4 hours per week on Tuesdays)

  • Office-based every Tuesday from 12:00 PM – 4:00 PM to shadow the current Project Manager (Michelle)

• Ongoing (After Month 1):

  • 2–3 hours per week on Tuesdays (remote/office-based as needed)

  • Attendance at weekly Jumping Beans team meetings every Tuesday from 7:30 PM – 8:30 PM (online)

• Additional Requirements:

  • Required to be in the office at least two weeks before each school holiday period for planning and final confirmations

  • Must attend at least 2–3 Jumping Beans sessions per term

About the Role:

Are you an organised and proactive individual passionate about community-led programmes that support children and families? We are looking for a dedicated Volunteer Project Manager to oversee and lead our Jumping Beans Team—a vibrant, child-focused initiative offering enriching experiences for local families.

Key Responsibilities:

General Responsibilities

• Lead and manage the Jumping Beans Team to ensure project success

• Coordinate and chair weekly Tuesday evening meetings

• Track team tasks, monitor progress, and ensure timely delivery

• Report regularly to the leadership team

• Collaborate across departments to align project goals and resource needs

On-Site Responsibilities During Jumping Beans Sessions:

1. Staff & Volunteer Coordination

• Brief staff and volunteers on the day’s plan and their roles

• Ensure child-to-staff ratios are maintained

• Manage volunteer and staff attendance

• Act as the main point of contact for staff and volunteer concerns

2. Activity Oversight

• Ensure activities run on schedule and engage children effectively

• Troubleshoot or adapt plans as needed

• Confirm all materials and equipment are prepared

3. Child Safety & Welfare

• Oversee child sign-in/sign-out

• Monitor for safeguarding issues and respond appropriately

• Manage minor incidents and maintain accurate records

• Ensure the venue is safe, clean, and child-friendly

4. Communication

• Welcome and update parents, address any concerns

• Serve as liaison between staff, children, parents, and visitors

• Escalate significant issues to senior leadership

5. Logistics & Administration

• Manage session supplies and resources

• Track attendance, consent forms, and incident logs

• Ensure awareness of allergies and special requirements

• Uphold all safeguarding, emergency, and first aid policies

6. Evaluation & Reporting

• Take note of successes and areas for improvement

• Gather informal feedback from children, parents, and staff

• Report session outcomes to leadership

Qualifications & Experience:

• Previous experience in project management or team leadership (paid or voluntary)

• Excellent organisational, communication, and time management skills

• Creative thinker with strong problem-solving abilities

• Experience working with or supporting children or families is a plus

Benefits & Impact:

• Help bring joy, structure, and support to children and families

• Gain valuable experience in project and team management

• Be part of a passionate, values-driven team

• Expand your network through connections with community leaders

• Personal and professional growth through hands-on leadership

Apply Now
Make a real impact in your community and develop leadership skills that last a lifetime.

An ideal opportunity to make a lasting diference in the lives of vulnerable women those who have experienced some form of abuse, violence or trauma and sexual exploitation. To be part of a team providing practical help and support within a women's only space, offering compassionate care and a listening ear. To engage in and also opportunity to lead creative activities, exploring faith and helping build trustful friendships, providing hospitality and friendly conversations. The ability to identify women that may need extra support or referral to external agencies. 

The ideal person volunteering for this role should have the ability to relate sensitively to vulnerable women, with various needs, able to build rapport and boundaries in relationships. A commitment and compassion for our cause, preferably Christian, have good communication and listening skills. Good time management and able to work well as part of a team. Be friendly, approachable, a positive outlook and enthusiastic, with a willingness to learn. Preferably knowledge, understanding or lived experience of sexual exploitation and or domestic abuse, an awareness of the needs of the vulnerable.

Volunteer General Manager – Lead the Movement at MINDSET Charity

Are you ready to change lives—and rewrite the story of men’s mental health in the UK?

MINDSET is a bold new charity with a clear mission: to empower men to speak up, grow, and thrive. We offer peer-led support, practical self-improvement workshops, and a community built on courage, connection, and growth.

But we need a leader. A visionary. Someone who can take this movement from spark to wildfire.

Why MINDSET Matters

• Suicide is the leading cause of death for men under 50 in the UK.

• 1 in 8 men experience mental health problems—but many never seek help.

• Outdated stereotypes still tell men to “man up” and stay silent.

• We’re here to change that—with action, empathy, and tools for real growth.

Your Role: General Manager (Volunteer)

As our General Manager, you’ll be the driving force behind MINDSET’s launch and growth. Working closely with our Board of Trustees and volunteer team, you’ll shape strategy, build partnerships, and lead operations with heart and purpose.

Key Responsibilities:

• Lead the charity’s strategic direction and day-to-day operations.

• Build and manage a passionate volunteer team.

• Oversee programme delivery, fundraising, and outreach.

• Ensure financial sustainability and regulatory compliance.

• Represent MINDSET publicly and build strong community relationships.

Who We’re Looking For

• Proven leadership experience (charity or commercial welcome).

• Strategic thinker with operational know-how.

• Passionate about men’s mental health and personal development.

• Excellent communicator and relationship-builder.

• Self-starter with resilience and vision.

• Able to commit approx. 8-15 hours/week (flexible).

Why Volunteer with MINDSET?

• Shape a new charity from the ground up.

• Make a real impact on men’s lives across the UK.

• Lead with purpose in a role that blends strategy, heart, and action.

• Be part of a movement that challenges stigma and builds strength through connection.

Apply Now

Send your CV and a short cover letter.

Deadline: 15th August 2025 before 12pm

Let’s build a stronger MINDSET—for every man who needs it.

Lead the change. Be the difference.

MINDSET Charity

Purpose of the Role

 To bring senior-level fundraising expertise to the Board of Trustees, advising and supporting Momentum’s income generation strategies and providing constructive challenge and oversight of the charity’s fundraising activities.

 Key Responsibilities

 §  Provide expert advice, guidance and strategic input to the Board and senior leadership on all aspects of fundraising.

§  Support the ongoing development of Momentum’s multi-stream fundraising strategy (including major donors, corporate partnerships, trusts & foundations, events, community fundraising, legacies, and digital fundraising).

§  Monitor fundraising performance against targets and ensure fundraising activities remain compliant with relevant regulations (Fundraising Regulator, Charity Commission, GDPR, etc).

§  Act as a mentor and sounding board to the Director of Fundraising & Engagement and CEO.

§  Contribute ideas and insights to help the charity identify new opportunities for sustainable income growth.

§  Where appropriate, assist with the stewardship of key supporters or donors.

§  Fulfil all general trustee duties, including attending Board meetings, contributing to governance and strategic decision-making, and upholding the charity’s values and safeguarding responsibilities.

Contract/Expected Commitment - 3 years fixed-term

About us

SurvivorsUK exists for men and non-binary people who have experienced sexual abuse, sexual assault or rape, or any survivor who thinks we’re the right service for them.

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

We provide emotional support, information and signposting to survivors and anyone worried about someone they know, through a national website and webchat service (open until 8pm most evenings). Last year, 2,600 people contacted us via our webchat services and social media.

In London, we are the only organisation providing specialist services for men and boys, including individual counselling and therapeutic group work. Across London, we provide the capital’s only Independent Sexual Advisor (ISVA) Service that helps men and boys through the criminal justice system.

Purpose of Role

This is an exciting time to be joining SurvivorsUK, as we look to expand our Board with committed professionals bringing their expertise in the following roles:

• Clinical Trustee
• Fundraising Lead Trustee
• Legal Lead Trustee
• Finance Lead Trustee

The organisation is currently reviewing our strategy and our new Trustees will bring complementary skills to help shape our work and plans for the future. SurvivorsUK is a well respected and financially stable charity delivering high quality, in-demand services to our beneficiaries.

We are looking for experienced people with passion, professionalism and commitment to help ensure we continue to deliver high quality services to those we support.

Main responsibilities of all Trustees include:

• To set and maintain the vision, mission and values.
• To ensure that SurvivorsUK pursues its objectives as defined in its governing document.
• To maintain proper financial control and ensure that SurvivorsUK applies its resources exclusively in pursuance of its objectives.
• To develop strategy and support the operational management of the organisation.
• To ensure that risk is assessed and managed effectively.
• To promote SurvivorsUK and its values, and act in the best interests of the charity.

To see the responsibilities and personal specification for each role, please click the specific job description below for more information:

Clinical Trustee recruitment pack
Fundraising Lead Trustee recruitment pack
Legal Lead Trustee recruitment pack
Finance Lead Trustee recruitment pack

Time Commitment

Usually there are six Board of Trustee meetings and one AGM per year. In addition, Trustees are expected to be part of a Board sub-committee.

Board meetings are generally held in the evening.

Trustees are also expected to attend occasional training and public or private events, e.g. supporter/fundraising events, strategic away days etc.

How to apply

To express an interest in the role and to be considered, please select your preferred application pack and submit the following:

• An up-to-date CV.
• A supporting statement that addresses the person specification in the recruitment pack and outlines your motivation for applying.

At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work.

We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black, Asian, Mixed Heritage, Trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.

We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.

If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.

Balance Support CIO is a specialist provider of learning disabilities services across SW London. We are seeking new trustees to support the charity's widening strategic partnerships and business growth.

What will you be doing?

Reshaping our Board

Balance has trustees with substantial experience across a range of disciplines from housing law to management consultancy and information technology. This experience and knowledge have been critical in supporting the charity's executive leadership restructure operations and qaulity assurance standandards.

As a result they have steered the charitys growth and development increasing turnover from £2.3 Million in 2022 to £4.2 Million in 2024. With additional new work likely in 2025, the board see's strengthening it's knowledge and specialisms as critical in leading this new phase of our development.

Who we are looking for

We are looking for new trustees who have a commitment to driving high quality and empowering social care services. You will recognise the importance of your role in being both a critical friend to the executive leadership as well as an expert in your given field.

Following some recent resignations the board is looking for trustees who can bring backgrounds: 

• finance -  insight, support and guidance to help develop a sustainable and financially resilient charity
• marketing - knowledge of and ability to support the charity's approach to marketing its services to new customers, commissioners and other business partners
• human resources - a background in HR that provides guidance and support to board in ensuring our personnel governance aligns with our legal obligations

Previous experience as a trustee is not necessary as we will offer training and support where there may be gaps in knowledge. However we are particularly keen to hear from candidates who may be from a black and minority ethnic background, women and people living with a disability. 

Where you live

We are a charity based in Kingston with operations across a number of boroughs in SW and Central London. Whilst insight and knowledge of SW london may be an advantage, our flexible approach to attending board meetings in person or online offers wider opportunities for participation from beyond the charity's base. 

What are we looking for?

We are looking for trustees with the following experience and skills:

Financial

• Strong commercial background in a senior finance role.
• Knowledge of (or willingness to get to grips with) charity SORP and any impending changes.
• Strong ability to communicate financial information to members of the Board and other stakeholders.
• Knowledge and experience of fundraising governance and good finance practice.

Marketing and Communications

• Knowledge and experience in a marketing and/or communications role
• Can provide industry knowledge and adivce on marketing and communications to grow brand and public awareness.
• Understand the role of strategic planning in relation commuications and market development.

Human Resources

• Experience and knowledge of HR management at a senior level
• Able to provide insight and strategic direction on our governance obligations in relation managing our workforce and supporting their development.

General

• Skilled in analysis, evaluation, and sound judgement
• Understanding and acceptance of the legal duties and responsibilities of being a trustee, or a willingness to undertake training at their appointment.
• A collaborative and team-oriented approach to problem solving and to management.
• The Board meets at least 6 times a year and each trustee is expected to attend all board meetings (even if remotely) to contribute to discussions and decisions and occasional attendance at other community events, service visits and away days.

The difference you will make

As a new member of our board you will be joining at an exciting time for the charity. We are increasingly recognised as a quality provider of services to people with a range of specialist and complex needs. 

The roles we are looking to fill on the board will provide expertise and insight key to our growing portfolio. You will support our growing level of privately sources income, the charity's social enterprise arm and the charity's push to grow its brand for generally.

Your commitment to transforming the lives of people with learning disabilities and/or enduring mental health support needs will also inform your application. As a trustee you will instrinsically align with our 6 values:

• Idependence
• Empowerment
• Staff Recognition
• Professionalism
• Sustainability
• Partnership

And be able to mobilise you knowledge in maximising the boards ability to lead our development in relation to them.

Before you apply

Trustee applicants will be invited for an informal discussion with the CEO prior to a more formal discussion with a selection of trustees. This will enable any candidate to find out a little more about the charity, to discuss dates when they can meet with trustee's and ensure they have space to ask any questions necessary to inform their decision making.

The ESOL (English for Speakers of Other Languages) Service

Our ESOL provision is part of the Centre’s Employment and Learning Service, which also includes digital inclusion and employment support.

We have qualified volunteer ESOL teachers providing 1:1 support to clients who want to improve their English.  We also have a couple of volunteers running small conversation classes at the Centre, within our Family Services.

We now want to expand our ESOL offer to include learning opportunities offsite in a group setting to adults and young people in temporary accommodation, mainly asylum-seeking families.

What will you be doing?

• Conversational English with a small group
• Find out from your students what areas they want to cover and what skills they want to develop
• Encourage a positive atmosphere where students feel they can make mistakes
• The aim of the groups is to help our clients to become more independent and to pursue their social and professional goals. 
• Be aware of the variety of levels within the class, providing support for weaker students and challenge for stronger ones
• Give students encouragement and constructive feedback
• To liaise with the manager of Family Services and communicate any issues that arise with the class 

How does this role make a difference?

This support provided by volunteers to our clients really helps them progress with their English. Often clients do not have opportunities to learn English or interact with an English speaking person, so this opportunity is invaluable to them. Improving our clients English also enables individuals to access our other services such as welfare rights and Immigration advice services, digital inclusion, which will in turn, improve their employment prospects and assist in integration in their local community.

Who will you be helping?

Our clients are refugees, migrants and asylum seekers who are unable to afford or access English classes at colleges. We have many clients at the Centre who need support with their English.

What are we looking for?

• Experience in teaching English as a second language to adults in a group setting and to mixed abilities and a range of languages.
• A recognised ESOL/EFL teaching qualification such as CELTA.
• Good communication and organisational skills.
•  An awareness of some of the issues that affect refugees, asylum seekers and migrants.
• A commitment to upholding the Centre’s values of valuing each person, welcoming, encouraging potential, working together, reflecting and improving.

Time Commitment:

The class will run on Wednesdays from June 2025, from 10.30am – 12/12.30pm. We ask for a commitment to run this 90 – 120-minute class for at least two terms ideally. 

How will you be supported?

•  You will be supported by our Volunteer Coordinator, the Manager of Family Services and the wider team
•  You will receive a Centre induction.
•  You will have access to e-learning modules on a range of topics.
• You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel.
• You will be invited to social and other events