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Top job
Treloar Trust, Alton, Hampshire (On-site)
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people.
Posted today
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The King's Fund, London (Hybrid)
£48,905 - £58,402 per annum + benefits (salary range will increase in January)
Posted 3 days ago
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RISE - Reimagining Industry to Support Equality, London (Hybrid)
£63,147 per year
We're seeking a hands-on, results-driven Fundraising Manager to help deliver our fundraising strategy.
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Closing in 5 days
Dogs Trust, London (Hybrid)
£61,500 per year + benefits
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Lloyds Bank Foundation, Remote
£45,245 per annum (FTE)
The Lloyds Bank Foundation is seeking a Manager for the North East & Cumbria region to play a pivotal role in our evolving strategy.
Posted today
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Closing in 6 days
The UK Committee for UNICEF (UNICEF UK), Multiple Locations (Hybrid)
Circa £42,000 per annum
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Organic Social Media Manager for Soccer Aid for UNICEF.
Posted 1 day ago
Closing in 5 days
The Children's Trust, KT20, Tadworth (Hybrid)
£39,382 per year
Seeking an enthusiastic leader to expand fundraising & legacy plans, engage donors to support our work with children with neurodisabilities.
Posted 2 days ago Apply Now
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Kingston Hospital Charity, Kingston upon Thames (Hybrid)
£45,000 - £50,000 per year
Posted 3 weeks ago
MSI Reproductive Choices UK, London (On-site)
£53,608.4 - £59,237.3 per year depending on experience
Are you passionate about building products that deliver measurable impact?
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Chatham Historic Dockyard Trust, Chatham, Medway (On-site)
£35,000 - £39,000 per year
You will oversee the development and delivery of high-quality, visitor-focused products and experiences across our historic site.
Posted 2 days ago
The Intensive Care Society, London (Hybrid)
£39,000 per year
An exciting opportunity to play a role in delivering educational events for a thriving community of Intensive Care professionals.
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Closing in 2 days
Centrepoint, Multiple Locations (Hybrid)
£35,294 - £46,109 per year
Join Centrepoint as Corporate Development Manager and secure transformative partnerships that change young lives
Posted 2 days ago
Page 1 of 23
Alton, Hampshire (On-site)
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Part-time (30 - 37)
Permanent
Job description

Supporter Experience Officer

30 - 37 hours per week

Full year or Term-time contract considered

Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in. 

We’re looking for a motivated and detail-focused Supporter Experience Officer to help deliver an exceptional experience for our donors and event supporters. You’ll play a key role in ensuring our supporter data is accurate and meaningful, enabling us to communicate in a personal, timely, and inspiring way. 

Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys, automate processes, and develop lasting relationships with the people who make our work possible.

What you’ll do:

  • Manage supporter data and segmentation for mailings, e-newsletters, and campaigns
  • Deliver timely, personalised thank-you messages and donor communications
  • Support donor retention by monitoring giving patterns and engaging lapsed supporters
  • Develop supporter journeys and automated touchpoints across email and CRM
  • Help ensure every donor feels valued and connected to Treloar’s mission
  • Contribute to events and fundraising campaigns, occasionally outside office hours 

Salary:

£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)

£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)

We’re looking for someone who:

  • Experience working with supporter databases (CRM experience ideal)
  • Good level of standard education including Maths and English
  • Proficient in using Microsoft Office Suite
  • Strong attention to detail and an enthusiasm for using data
  • The ability to plan, prioritise, and manage a varied workload
  • A friendly, collaborative, and proactive approach
  • A genuine passion for Treloar’s mission and values

Why join us?

 At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:

  • A supportive and inclusive working environment
  • The chance to be part of a purpose-driven organisation with a real sense of community
  • Excellent training & development opportunities
  • Life insurance & Critical Illness Cover
  • Group Personal Pension & Occupational Health schemes
  • Health Cash Plan & Perkbox discount scheme
  • Free wellbeing activities (e.g. gym/yoga/Pilates)
  • Free parking & many other benefits

How to apply?

To apply, please complete our online application form, alternatively please call our Recruitment Team to discuss further.

Closing date: Wednesday 10th December at 12pm

Interview date:  W/C 15th December 2025

Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.

For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK

Registered charity number 1092857.

Application resources
Posted by
Treloar Trust View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 28 November 2025
Closing date: 10 December 2025 at 12:00
Job ref: Supporter Experience Officer
Tags: Fundraising, Social Care / Development, Education, Health / Medical, Direct / Supporters, Major Donor