Supporter insight manager jobs

Prevention Programme Manager

Salary: £33,410 per annum (inclusive of London Weighting) 

Fixed Term Contract: 1 year 

Location: London

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our prevention programmes disrupt traffickers’ ability to recruit at-risk individuals by providing lifesaving information through our bespoke, geo-targeted social media campaigns.

A Prevention Programme Manager designs and implements effective prevention initiatives across different regions. This role combines strategy and hands-on execution, overseeing projects from inception to completion while ensuring alignment with objectives, budgets, and timelines. By leveraging strategic partnerships, digital communication, and intelligence-driven insights, the Programme Manager develops targeted interventions, strengthens prevention strategies, and ensures impactful programme delivery.

Collaboration is central to this position. The successful candidate will work closely with NGOs, governments, law enforcement, and Financial Institutions, contributing to a global anti-trafficking movement. Data-driven insights will inform digital campaigns, ensuring tailored responses to trafficking risks and at-risk communities.

Responsibilities:

· Programme Management

o Lead the design and implementation of prevention programmes on social media.

o Manage project roadmaps, budgets, and objectives to ensure high-impact delivery.

o Adapt programme strategies based on regional needs, cultural nuances, and emerging trends.

o Identify project risks and proactively develop solutions to address challenges.

o Build and manage relationships with a diverse range of stakeholders, including NGOs, government agencies, law enforcement, funders, and community leaders.

· Research & Intelligence Gathering

o Support intelligence-building efforts by collaborating with partners to strengthen the data and evidence base on trafficking networks and recruitment methods in an area. This includes data sharing initiatives, alongside interviews with MSHT experts and individuals with lived experience of MSHT.

o Use intelligence findings to effectively enhance programme design and map the target audience of social media-based campaigns.

o Deliver trainings to different stakeholders, including financial institutions, on MSHT.

· Campaign & Communications Strategy

o Develop campaign materials, including social media ads, posters, landing pages, and other primarily digital resources in line with STT brand guidelines.

o Deliver and monitor digital campaigns to deliver safety information to at-risk communities, primarily using ‘ads manager’ functions on social media platforms.

o Directly communicate and safeguard any beneficiaries who see our campaign and want to discuss their situation with us, signposting them to support in a trauma-informed way.

Benefits:

· A friendly, supportive team

· Opportunity to work directly with global brands and experts around the world

· Encouragement and autonomy to present new ideas and lead on solutions

· The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children

· A corporate eye-care scheme

· Life insurance

· A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)

· Life insurance

· An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days

· Cycle to Work scheme

· Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs

· Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities

Further details about STOP THE TRAFFIK can be found on website. 

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is September 23rd.

We cannot sponsor applicants at this time.

Oasis supports Equal Opportunities.  Registered Charity No. 1127321

As a member of the Senior Leadership Team and the HR subject matter expert, you will lead the transition of HR and Culture at DENS. You will develop a People and Culture Strategy that supports organisational aims, responds to increasing HR demands and ensures that DENS is able to attract and retain a diverse workforce of talented staff and volunteers. You will proactively plan for, comply with and respond to the evolving expectations of external stakeholders, including future employees, funders and commissioners, and changes to employment law.

Duties and Responsibilities

• Develop and embed a People and Culture Strategy in collaboration with the Senior Leadership Team (SLT) and the Board.

• Be the trusted expert HR Advisor to Senior Leaders, the lead on all formal Employee Relations (ER) related cases, and coach the HR & Culture Officer to support managers on informal cases.

• Keep abreast of employment law, case law and trends, sharing these with key stakeholders to ensure policy and practices are not only compliant but innovative, and supporting the assessment and mitigation of people related risks

. • Gain an understanding and support leaders to innovatively respond to the recruitment challenges faced by low unemployment rates in the local area.

• Lead a proactive, data informed resource/workforce planning approach, based upon internal needs and external insight and trends (including recruitment needs, skills development, employment law changes).

• Develop a HR infrastructure and systems to support DENS’ service development. With the support of the HR and Culture Officer, review, develop and implement standardised processes and frameworks and supporting documents

. • Lead, motivate and develop your team, encouraging a collaborative climate.

• Review and implement staff development initiatives, including a structured training plan, quality assurance of one-to-one meetings and annual performance reviews.

• Oversee employee relations and improved HR systems, ensuring compliance with best employment practices and risk management

. • Promote a healthy workplace culture and employee and volunteer proposition through contemporary HR practices such as wellbeing, recognition.

• Lead the implementation of the EDI policy, ensuring an inclusive and equitable workplace

. • Role model a culture that supports autonomy and responsibility by coaching managers on the use of tools and guidance to enable them to effectively and confidently manage employee related issues

. • Ensure payroll accuracy monthly and ensure post payroll checks have been completed

. • Responsible for managing the HR & Culture budget.

• You may be asked to undertake any other duties that are commensurate with the post as requested by your manager and you must carry out the duties of the post in accordance with DENS’ policies and procedures. 

For an informal chat about the role, please contact Wendy Lewington on 014 42-41 2340

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.

About the opportunity

As an Impact Analyst, you will work within a team supporting social impact projects. This role will primarily support our Stronger Families programme. Stronger Families is a social enterprise partnership coordinator, that was created by BOP to deliver an outcomes-based contract to support families in Suffolk and Norfolk to stay together. 

With the expertise of chosen delivery partner Family Psychology Mutual, Stronger Families supports children and adolescents at risk of being taken into care or in care, providing them (and their family) with access to a proven therapeutic programme (Functional Family Therapy, FFT). 

The programme is designed to help them address behavioural and emotional difficulties and move forward with relationships built on a foundation of acceptance and respect. Initially your role will be dedicated to supporting Stronger Families but with experience you will have the opportunity to support other BOP programmes.

Responsibilities

Your responsibilities will include.

· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.

· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.

· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.

· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,

· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.

· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.

· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.

· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.

Competencies

To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:

· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities.  You look for patterns and ask questions that nobody else has thought to ask.

· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.

· Passion and desire to make a positive difference to the lives of vulnerable people.

· Problem Solving: You can make sense of something complex and recommend practical solutions.

· Adaptable:  You can adapt easily to changes in work. You are flexible and act as an advocate for change.

· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.

· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.

· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.

· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.

· IT and Data Analytic Skills: You have an excellent working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.

·  Previous Power BI experience would be highly desirable and experience of working on a CRM (such as Salesforce) would also be beneficial for this role

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme.

• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.

• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)

• You will be able to access Learning and Development opportunities.

PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.

First round interviews are likely to take place w/c 6th October

Job Title: Senior Programme Manager
Closing date: 26th September 2025 17.00 GMT
Interviews: 3rd October 2025
Reports to: Ubele Founder/ CEO
Location: Min 2 days per week based in North London office, remote working available for max 3 days a week
Pay: £60,000- £63,000 full time, gross per annum
Type of Contract: One-year fixed term contract
Annual Leave Entitlement: 28 days’ annual leave, including UK bank holidays.
Pension: 3% employer pension contribution on eligible earnings.

About The Role  

The purpose of this role is to have overall responsibility for The Phoenix Way (TPW) Programme across the London, South and East regions and delegating day to day management South and East Regions to a dedicated Programme Manager. The role includes:

Strategic oversight of and accountability for the London, South and East regions of The Phoenix Way the creation of sustainable Black and racially minoritised communities and community-led organisations across three separate regions, with an in-depth focus on Greater London by ensuring there is an equitable stake in decisions relating to funding processes, priorities, funding allocations and beyond.
Collaborating with funders, statutory bodies, community organisations and voluntary sector, and other stakeholders committed to the development of an equitable future.
Actively supporting all funding bodies to seek change for diverse communities and deliver significant improvements in their organisation’s cultures, strategies, competences, and capabilities.
Helping funding bodies to adopt equitable policies and practises based on the evidence and learning garnered from the community organisations that receive funding and support from TPW. 

Support JRSST-CT and the UK Democracy Fund to achieve their aims of tackling political inequality and expanding democratic participation through developing and managing a portfolio of grants, and communication of our work to key stakeholders.

Responsibilities:

• Assess and manage the grant portfolio for the UK Democracy Fund and JRSST-CT, in support of the strategy.
• Lead development of JRSST-CT’s written communications, including website, newsletter copy, reporting to Board and funders, copy for fundraising, and case studies.
• Keep up to date with developments relevant to the Trust’s work and maintain and improve personal competence through continuous professional development.
• To work flexibly alongside other members of the team and take on reasonable tasks as appropriate over and above those set out above.
• Apply Trust policies as determined by charity, electoral and other legal requirements as well as good grant-making practice.
• To act as a focal point for dissemination of information and respond to enquiries about the Trust’s work.
• Represent, and be an effective ambassador for, the Trust externally.
• To develop and maintain partnerships with key stakeholders, including civil society organisations, academics, statutory bodies and civil servants.

Person specification:

• A demonstrable ability to turn strategy into a work plan and deliver it.
• Ability to design, develop, implement and manage a grant giving programme (which may or may not be demonstrated through grant management experience).
• Good project management skills, ability to manage multiple streams of activity simultaneously.
• Demonstrable understanding of how change is made through campaigns and policy influencing.
• Excellent writing skills with the ability to communicate clearly and effectively to internal and external audiences.
• Desk research skills and the ability to spot gaps in own knowledge and bring in the appropriate support or advice.
• Understanding barriers to participation or experience working with people often excluded from democracy, including young people, minoritised and racialised communities, migrants, disabled people and people on low income.
• A robust analytical approach combined with an instinct for a good campaign and when to take a risk on a new initiative.
• Ability to provide clear advice and support, while effectively managing and evaluating grantee performance.
• A track record of developing and maintaining relationships with a range of stakeholders, working flexibly and collaboratively with team members, Trustees, grantees and partners.
• Experience of organising meetings, seminars and public events.
• Ability and motivation to deliver high-quality work to deadline with minimum supervision.
• IT literate with good experience of MS Office and other relevant IT systems as appropriate for the role.
• A deep commitment to democratic reform, political inequality and an inclusive democracy and a sound grasp of UK political context, institutions, and processes including elections.

Diversity: The role involves outreach and engagement with politically under-represented demographic groups (including racialised and minoritised ethnicities, young people, migrants, people with disabilities or on low-income). Candidates with lived experience of, connections to, and understanding of barriers to participation are actively encouraged to apply.

Terms and conditions:

• Permanent contract
• Salary £45,000–50,000 depending on skills and experience. 
• We are open to discussing flexible working arrangements.
• Hybrid working either remote/home-based with an agreed frequency of travel to York or based in the York office. Occasional co-working with the Head of the UK Democracy Fund in London can be arranged.
• Leave 25 days plus bank holidays (and three days office closure at Christmas).
• Pension 10% employer contribution, 5% employee contribution, salary sacrifice option and life assurance.
• On-site parking in York.
• Professional subscription fees.
• The job may require some UK travel.

Learning with Parents supports families to have positive learning interactions together and leads the sector to learn what works in tackling inequality. In partnership with over 160 primary schools, we support families across the UK to enjoy learning together at home. Families are motivated to sustain and enjoy frequent and positive interactions at home.

We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.

About the Role

There are 1.4 million primary-aged children growing up in poverty in the UK, and we are currently only working with a fraction of them. We have grown rapidly over the last few years, and are now looking to recruit a Fundraising Manager to join our team and help take our fundraising to the next level. You’ll be stepping into a role where your creativity, relationship-building skills, and strategic thinking will directly fuel our expansion and impact. 

This is an exciting opportunity for someone ready to make their mark in a fast-growing, mission-led charity, where innovation is encouraged, impact is measurable and your contributions will directly help drive meaningful change in the education system. 

Fundraising Strategy and Support

• Provide input to shape Learning with Parents’ evolving fundraising strategy 

• Bring fresh ideas and innovation to fundraising development as we expand our impact

• Keep aware of trends and innovations in the wider fundraising sector, identifying new opportunities and approaches for us to explore

Business Development

• Working closely with the team to discover and cultivate new corporate partners, trust funders and High Net Worth Individuals 

• Maintain and regularly update a dynamic prospect pipeline, tracking promising opportunities as they develop, ensuring compliance with our Ethics Policy 

• Engage directly with potential partners to create meaningful collaborations that drive shared impact

• Craft compelling materials and proposals for partnership opportunities that showcase Learning with Parents’ unique value proposition

• Write and submit applications to corporate foundations, trusts and other grant making bodies

• Support representation of Learning with Parents at external fundraising, building our profile and expanding our network

Stewardship

• Feed into the design and implementation of our stewardship strategy to create deeper connections between supporters and our work

• Take ownership of managing and stewarding your own pool of corporate partners, trusts and foundations and other donors

• Assist with fulfilling donor due diligence requirements and maintaining compliant records

• Create compelling update reports and donor communications that bring our impact to life for supporter

About You 

We’re looking for a fundraiser who’s excited about their next career move. We believe in investing in the right person and we will provide all the training and support you need to excel. 

You’re someone who thrives on making things happen. You’ll be able to share examples of how you’ve demonstrated:

• Exceptional organisational and prioritisation skills. You excel at juggling multiple priorities and can see the bigger picture while managing the detail

• Compelling communication skills. You’re confident in representing the organisation externally and inspiring audiences 

• Effective relationship building with internal and external stakeholders. You understand that fundraising is fundamentally about people. You’ve built meaningful relationships with stakeholders at every level, and know how to nurture partnerships that deliver value for everyone involved 

• Experience in successfully managing long-term partnerships. You know what it takes to keep relationships thriving year after year. You’re skilled at finding creative solutions and ensuring all parties feel valued and engaged

• Persuasive writing and storytelling skills. You can distill complex ideas into clear, compelling narratives that resonate with diverse audiences

• Collaborative outlook and ways of working. You’re happy working as part of a team, drawing on the skills and knowledge of those around you, as well as supporting others with your own expertise

• Mission-driven. Above all, you’re excited to champion and uphold our vision, mission and values

Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential: 

• An understanding of educational inequality in the UK

• Lived experience of some of the barriers that families from disadvantaged communities face 

Join Our Team!

We have an exciting opportunity to join us as our IBD Project Manager. You will lead and coordinate the redesign and relaunch of the IBD UK Alliance programme, to improve the quality and standards of health services for people affected by Crohn's and Colitis across the UK.

You'll be working closely with the Director of Services & Evidence and Head of Health Services to support the charity's leadership of the IBD UK Alliance.

Download our recruitment pack from our website containing full details of the job description and person specification.

About you

You will need to have:

• Experience of developing and delivering successful health service quality improvement projects and programmes.
• Knowledge and experience of working in UK health services or a health or medical charity.
• Experience of successful development of operational performance metrics, strategies and objectives.
• Evidence of establishing and maintaining effective relationships with external stakeholders, including senior clinicians and NHS business managers.

Benefits:

• 25 days annual leave plus bank holidays, increasing by one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend 2 directorate days and conferences/events. In addition, the charity meets four times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.

The Talent Set is delighted to be working on a fantastic Legacy & In-Memory Marketing Manager role with a long standing client. This newly created position will be  pivotal in shaping impactful campaigns that honour individuals' legacies, engaging audiences and developing a new in-memory programme.

Key Responsibilities

• Develop and implement strategic legacy marketing campaigns
• Collaborate with internal teams and external partners to maximise campaign reach and engagement.
• Manage content creation, ensuring messaging aligns with organisational values and resonates with target audiences.
• Analyse campaign performance data to optimise engagement and fundraising results.
• Cultivate relationships with stakeholders, including donors, supporters, and partners.
  

Person Specification

• Proven experience in marketing campaigns across Individual Giving or Legacies,
•  Strong storytelling and communication skills, with the ability to craft compelling messages.
• Experience managing multiple campaigns simultaneously and delivering results.
• Ability to analyse data and utilise insights to refine marketing strategies.
• Excellent relationship building skills, demonstrating tact and professionalism.
• Well organised, with the capability to prioritise tasks effectively in a dynamic environment.
  

What’s on Offer
Salary: £43,000- £46,000

Compressed working offered

2 days a week in the London Office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Contract Type: Maternity Cover 12 months

Location: Leeds and Newcastle

Interviews: 9th of October

We’re looking for a dynamic Delivery Manager to drive our partnership development work across Leeds and Newcastle! This is an exciting opportunity to lead a team of passionate Youth Development Leads, building and nurturing partnerships that directly benefit young people and help scale our impact in two of our key regions. You’ll work closely with employers, training providers, and community organisations to co-create local solutions and open up meaningful education, training, and employment pathways.

This role sits at the heart of our delivery model, blending operational leadership with strategic relationship building. You’ll be managing performance, ensuring compliance, spotting new opportunities, and helping to shape place-based delivery plans that are grounded in what young people need right now.

The successful candidate will need to travel regularly between Leeds and Newcastle to support their team and develop relationships with local partners, so flexibility and a love for collaboration are key! If you’re ready to step into a role that combines people leadership, partnership growth, and a clear focus on outcomes for young people, we’d love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Manager - Partnership Developments? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Partnership Developments! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Contract Type: 12 Months Maternity Cover

Interviews: 7th and 8th of October

Young people need us more than ever, and at The King’s Trust, you can help make sure we’re there for them. As Head of Individual Giving and Legacies, you’ll play a crucial role in developing two of our key income streams over the next 12 months, inspiring thousands of supporters to back our work and securing long-term pledges that transform futures.

Next year is a particularly exciting one as it’s our 50th anniversary, so you’ll design and deliver powerful campaigns that encourage supporters to give again, attract new donors, and grow legacy commitments year on year. From shaping innovative fundraising products to creating meaningful supporter journeys, your leadership will ensure our donors feel connected, valued, and motivated to continue their support. With a talented team to guide and inspire, you’ll drive creativity, collaboration, and impact, turning generosity into life-changing opportunities for young people across the UK.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year

We are looking for an experienced, inspirational and dynamic Director to lead our care company. Carers and Companions, part of innovative local charity, Ilkley Community Enterprise, is a leading local homecare provider with an enviable reputation for quality and impact, and ambition for further growth.

The Director will be central to driving our growth whilst ensuring our continuing delivery of safe, effective and outstanding quality care and support to all our clients. With proven leadership experience in care (elderly homecare/supported independent living for adults with learning disabilities/both), you will be commercially skilled and as the CQC Registered Manager be able to ensure our services meet/exceed all regulatory requirements. You must have a UK Driving License and use of a car and NVQ 5 in Leadership and Management (or equivalent).

In return we offer a highly competitive salary, pension, performance-related pay opportunity, health/wellbeing support, continuing professional development, employee discount and much more.

This is a fantastic opportunity to shape and lead the future success of the company, using our many achievements and strengths to assure consistent quality and organic growth.

A Hybrid Role

This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together.  It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.

The Duty work

The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.

The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.

The pan-London Caseworker work

We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area.  This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.

re you passionate about improving health outcomes and reducing inequalities across diverse communities? 

Do you have personal or professional experience related to viral hepatitis, liver disease, alcohol use, or injecting drug use? Are you looking for a meaningful role that creates real change in underserved populations across West Yorkshire? 

About the Role 

We’re seeking a passionate, skilled, and self-motivated individual to join our team as a Peer Support Lead. This role focuses on supporting people from a range of culturally diverse backgrounds across West Yorkshire, including but not limited to South Asian communities. 

You’ll lead and expand a network of peer volunteers who work within local communities to promote hepatitis awareness, reduce stigma, and improve access to testing, treatment, and care. You’ll collaborate closely with Leeds Teaching Hospitals and The Hepatitis C Trust’s national and regional teams to ensure culturally sensitive, community-led engagement. 

This is more than a job it’s a chance to make a tangible difference in communities disproportionately affected by hepatitis C and liver disease 

Key Responsibilities 

• Coordinate and support peer volunteers across diverse communities in West Yorkshire 

• Build trust and reduce stigma through culturally sensitive outreach 

• Raise awareness of hepatitis, liver disease, and related risk factors 

• Support individuals to access testing, treatment, and ongoing care 

• Work collaboratively with healthcare providers, community leaders, and local partners 

Who We’re Looking For 

You’ll be: 

• Passionate about community empowerment and health equity. 

• A confident communicator who can work independently and as part of a team 

• Experienced in working with people affected by hepatitis, liver disease, alcohol or drug use either personally or professionally. 

• Culturally aware, with lived or professional experience in one or more of West Yorkshire’s diverse communities (including South Asian, African, Caribbean, Eastern European, and others) 

• Willing and able to travel extensively across West Yorkshire (own vehicle and clean driving licence required). 

What We Offer 

• A supportive, patient-led working environment. 

• Flexible and meaningful work that has a direct impact. 

• 25 days’ annual leave (pro rata) plus bank holidays and Christmas–New Year office closure. 

• Opportunities for professional development and training. 

£36,075 per year

Full-time 1-year fixed term post.

Job description

CSE is seeking to appoint a confident and adaptable Project Manager (Maternity Cover) with the experience and initiative to lead and deliver a varied portfolio of community-based energy and climate projects.

This role will likely initially focus on coordinating our work on the Energy Learning Network and supporting the networking of local community organisations that provide vital energy advice.

The successful candidate will be an excellent communicator who is confident working with a wide range of stakeholders and has proven experience managing multi-partner or community-based projects. They will understand and seek to champion the value of community-led approaches to energy and climate action.

Pay and conditions

• The role is full-time 1-year fixed contract (37.5 hours per week).
• The salary for the role will be £36,075.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

- Consistently and effectively manage projects across a range of initiatives within the LACE team with responsibility for planning, promotion, budgeting, ongoing financial management, funder liaison, reporting, monitoring and evaluation.

- Manage finance and resources for project work such as events, training, analysis, grant schemes, stakeholder engagement, community climate action, youth work and work supporting local authorities.

- Line management of up to 1-2 junior members of the LACE team.

- Contribute to team wellbeing by supporting co-workers in their tasks and proactively addressing issues relating to your projects or direct reports. Communicate project outputs effectively to team members, CSE staff and eternal stakeholders.

- Oversee promotion and marketing of projects and outputs to ensure effective engagement with the target audience (in conjunction with Communications team).

- Regularly represent CSE at external events (e.g. webinars, meetings, conferences), presenting to a Centre for Sustainable Energy 2024 high standard and sharing outputs and insights from projects you manage and work on.

- Establish and maintain strong relationships and partnerships with funders and stakeholders, potentially including existing funders and strategic partners, community groups, local authorities, voluntary sector associations, housing associations, youth groups.

- Provide expertise and experience necessary to deliver projects well and contribute to the upskilling of CSE staff and the capacity building of external stakeholders. In this role that could include models and approaches for viable community led sustainability initiatives, community renewables, sustainability initiatives, community engagement, community resilience, or energy efficiency.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• GCSE or O’ level Maths and English.
• Managing projects and project teams, including all financial processes, funder liaison, adaptive management, learning, communication, and reporting.
• Working closely with or within a local community focused organisation or a UK local authority.
• Working as part of a matrix management system, across project teams working on several different projects at the same time.
• Developing and writing successful funding proposals and tender responses.
• Excellent budget management and donor reporting skills.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.  The front sheet of the form containing personal information is not seen by the selection panel.

To be considered for this role an application form must be sent to jobs @ cse . org . uk .

The closing date for applications is 22nd September.

Interviews are expected to take place 6th October, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.