Supporter Manager Jobs in Liverpool

Fundraising is still a relatively new activity for DFN Project SEARCH and this role presents the opportunity to play a key part in its expansion to support the further growth of the charity and enable young adults with a learning disability to lead healthier, happier, and more independent lives.   

This role will support the Director of Development in implementing DFN Project SEARCH’s fundraising strategy. To date the strategy has focused on securing a small number of larger gifts from philanthropic sources, such as trusts and foundations. We are now evolving the strategy to include growing income from high-net-worth individuals, companies, and individual giving.

This role will lead on the development and implementation of the strategy to secure income from high-net-worth individuals (between five and potentially seven figures) and will also work with the Director of Development and the Development Officer on securing income from, and stewarding, trusts, foundations, and statutory funders. As a member of the Senior Leadership Team there is also the opportunity to input to the wider strategy and development of the charity and support the Director of Development in their role as a member of the Executive Leadership Team.

The team is currently made up of the Director of Development, Corporate Partnership Manager (reporting to the Director of Development), and the Development Officer (reporting to this new role).

Are you passionate about patient and public engagement, effecting system change, and improving services? Are you confident about carrying out research, and telling the story of the findings in written briefings? Are you adept at writing accessible, persuasive research reports? If so, we’d love to work with you to improve the experiences of people using health and social care services in Barnet.

As our Senior Research Officer, you will be working on an exciting new project to improve primary care access for residents. Your flair for planning and logistics will enable you to both gather data about the experiences of Barnet residents and to collate existing evidence. You’ll also be comfortable producing accessible how-to guidance, to enable people experiencing health inequalities to access services.

In return for your commitment to the cause, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.   

This role is only open to people with lived experience of disability, which could include mental health issues or a long term condition.  The successful candidate will need to undertake a DBS check. 

About Healthwatch

The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.

Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:

· Gather views and understand the experiences of patients and the public

· Make people’s views known

· Promote and support the involvement of people in the commissioning and provision of local care services and how they are scrutinised

· Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC)

· Provide advice and information (signposting) about access to services and support for making informed choices

· Making the views and experiences of local people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion

About Inclusion Barnet

Inclusion Barnet is a thriving peer-led charity based in North-West London. We believe in the power of experience, and this is demonstrated by all our services being led, developed, and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers, and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely. We also work to support other organisations to do the same. Our work is very much influenced by the Social Model of Disability. 

Up to 20 days per year (+ training days)

£200 per Panel (£450 if required to substitute for Chair of Panel)

TACT, the UK’s largest fostering charity and has been providing loving families for vulnerable children and young people across the country for over 25 years. Our reputation and growth rests upon our strength in providing successful placements. As a charity, we do not have shareholders who receive profits - we invest all of our surplus income into service, staff, carers, and children’s development.

As a Panel Vice Chair with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

The West Midlands team are seeking a Fostering Panel Vice Chair to support the Chair in conducting monthly virtual panel meetings held on third Wednesday of the month via Microsoft Teams.

In line with our values, we expect each panel member to ensure that all decisions are made regarding the interest of ‘children in care,’ foster carers, and the community in which they live.

The successful candidate may need to travel to West Midlands area to attend occasional in-person meetings and attend 2 training days per year. 

As a Fostering Panel Vice Chair, you will be able to evidence:

• Your understanding of the fostering process and practice within the legislative framework or similar.
• Have at least 2 years’ experience of sitting on a fostering panel.
• A history of employment experience at team manager level or above, ideally in a social work or family placement setting.
• Having substantial experience of chairing meetings.
• An ability to evaluate complex reports and assessments while maintaining clarity within the decision-making parameters.
• The capability to develop, monitor and maintain policies and procedures to the highest standard within TACT

As a Fostering Panel Vice Chair your duties will include:

• Occasionally chairing Panel meetings, in the absence of the Chair, ensuring that multifaceted issues are thoroughly considered and recorded, having undertaken thorough preparation for meetings.
• Co-ordinating and directing the work of the Fostering Panel and ensure the quality of foster carers recruited, meet relevant standards.
• Facilitation of the active participation of all panel members alongside the Chair of Panel.
• Regular liaison with the Chair of Panel, decision-maker and with other senior managers as required.
• Participation in the recruitment, selection, and induction of new panel members.
• To assist the Chair in regular planning of training for and appraisal of panel members and support with Ofsted Inspections as and when required.

A Standard DBS clearance is required for this role. This check will be undertaken by TACT on your behalf. The successful applicant will be engaged on an office holder basis and be required to have professional membership to a social work body if they are currently a practicing social worker or other professional. 

• Closing: Sunday 24th November 2024
• Interviews: Wednesday 11th December 2024 via Microsoft Teams

TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Safeguarding is everyone’s business and TACT believe that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering remote world-class support services to those at their most vulnerable following a bereavement or serious injury due to a road crash.

Working pattern: Remote work with some travel required for training, team meetings etc.

Deadline for applications: 10th November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications) 

Interviews to be conducted: Mid November 

Start date in role: 6th January 2025

Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly. 

Not Your Average Job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions. 

What We Offer: 

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year) 

· Additional birthday day off 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Flexible working 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.

We are seeking candidates with:

Essential 

• frontline support service experience 

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities. 

• research and advocacy skills – you will reach out to other organisations to support your cases where required

• competent IT skills to work remotely 

Desirable 

• synergy with Brake’s cause 

• comprehensive understanding of the processes involved in the criminal justice system and coronial process

Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma. 

About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply Now: If you're up for a new challenge and have the skills, apply now. 

Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview. 

A DBS check is required due to the sensitive nature of our service. 

Join us today and be part of the solution!  

Location:  To cover the Cumbria, Lancashire, Manchester, Merseyside, Cheshire area 

Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the region. 

Deadline for applications: 3rd November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: Mid November 

Start date in role: 6th January 2025 

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity. 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly. 

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable. 

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes. 

What we offer: 

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns) 

• Additional birthday day off 

• Enhanced sick pay and compassionate leave 

• Death in service benefit 

• Pension 

• Employee Assistance Programme 

• Flexible working 

• A rewarding role with purpose 

• Be part of a skilled, friendly team with an engaged Board of Trustees  

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with: 

• frontline support service experience 

• a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses) 

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities. 

• research and advocacy skills – you will reach out to other organisations to support your cases where required 

• competent IT skills for remote work 

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma. 

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview. 

A DBS check is required due to the sensitive nature of our service. 

Join us today and be part of the solution!  

Who We Are

Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.

Role Summary

As Head of Fundraising and Business Development, you will be responsible for implementing an effective fundraising and income generation strategy aligned to the objectives of our organisational Strategic plan and with a strong emphasis on partnership building and relationship management.

We exist to create lasting change for those who are marginalised and vulnerable, so you will need to be driven by the passion to see lives changed and help generate income to support more of this valuable work.

You will need to work effectively and confidently as our lead for both contract tenders and renewals and charitable fundraising and be experienced in helping develop a mixed model of income generation.

Ideally, we are looking for someone with high level demonstrable experience in business development and major contract tenders, bid writing and building corporate partnerships.

You’ll be highly effective in building meaningful relationships with a wide demographic of stakeholders, from large corporates to individual donors, and will exemplify the passion and value that we carry for our service users and supporters.

You’ll need to know how to draw the best out of your team and work collaboratively across other departments, to ensure that we can continue to build on the work of the department to date and continue to strengthen Causeway’s resilience through diversification of income.

Responsibilities

Business Development Objectives

• Take the lead on Business Development for the charity by ensuring processes and procedures for supporting us to bid for and secure public sector contracts are robust and effective.

• Work with the Chief Operating Officer and relevant Head of Service on identifying and securing contractual funding opportunities.

• Develop and write tender bids to support us to secure new contracts

• Actively develop and strengthen relationships with external stakeholders and partners, with a view to achieving Causeway’s strategic objectives for income generation

Fundraising Strategy & Objectives

• Create and implement an effective Fundraising Strategy for the charity that applies the right balance of fundraising mechanisms, e.g. trusts, foundations, corporate philanthropy, events, individual giving and major donors, to achieve our organisational objectives.

• Work to established Fundraising targets and goals, considering strategic change and approach where any risk of shortfall is identified, to enable the development of charitable activities in response to established need

• Work collaboratively with the Impact and Evaluation team to ensure that all approaches for funds are underpinned and informed by our commitment to survivor voice, accurate data and performance information that demonstrates the value of our work.

• Establish clear mechanisms and strategies for converting engaged supporters and stakeholders into sustainable revenue streams

• Identify key opportunities to leverage the organisational brand and vision for the purpose of engaging with new external stakeholders/supporters

• Manage the operational activities of the fundraising team ensuring the workload of the department is effectively delivered to a high-quality standard.

• Oversee the development of Life Supply ensuring it continues to evolve and meet the needs of the survivors we support.

• Work in close collaboration with our communications team to ensure resonance and engagement with a diversity of supporters by creating and delivering impactful and compelling initiatives to maximise income from multiple audiences

• Ensure that a comprehensive, integrated and inspiring supporter journey is in place, ensuring engagement and retention of donors and embedding effective stewardship of relationships at the heart of the Fundraising and Business Development team.

• Champion diversity and inclusivity within the team, ensuring that the fundraising team and strategy give opportunity to engage supporters and donors from all backgrounds and walks of life

• Build person-focussed and authentic relationships with our funders, donors and key stakeholders, understanding their goals and motivations whilst representing the values of Causeway

Management & Leadership

• Play an instrumental role as part of the Senior Management Team in ensuring the charity 3-year strategic objectives are met, and input into implementing change and organisational development

• Provide recommendations to the Board in how the charity strategically plans and prioritises fundraising activities and campaigns throughout the year, in order to meet organisational objectives

• Create and embed a fundraising culture within the team and across the organisation

• Coach and inspire your Fundraising Team, motivating them to achieve their individual and department objectives and supporting their development through formal and informal processes

Data/Reporting/Compliance

• Provide a quarterly report to the CEO/Board of Trustees on Business Development and Fundraising outcomes and performance against budgeted targets and KPIs, as well as insightful analysis into prospected income

• Track and provide detailed reporting on income, working in collaboration with the Finance Dept

• Ensure compliance with the Charity Commission and Fundraising Regulator Codes of Conduct and regulations

• Ensure best practice in Fundraising protocol and procedure, acting as the leading insight and voice into societal trends and challenges in the fundraising climate, and adjust organisational approach and strategy as required, to respond to changes and opportunities

• Create ways of working that maximise consistent and regular obtaining and analysis of supporter data, whilst ensuring compliance with GDPR legislation

Any other duties that are commensurate with the role.

Team: Community Fundraising

Location: Northern Ireland (we are flexible on location providing the candidate is based in Northern Ireland)

Work pattern: 35 hours per week, Monday to Friday with occasional weekend working for events

Salary: Up to £30,058 per annum

Contract: Permeant

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Volunteer Team Leader:

• To recruit, develop, retain and support a diverse team of volunteers to enhance community fundraising activities and income generating opportunities.
• To lead on the promotion and coordination of volunteer activities within a community fundraising hub working collaboratively with the Community Fundraising Officers to drive income generation within the local vicinity.
• To provide practical, role specific and pastoral support for community fundraising volunteers adopting an exemplary approach to volunteer management and volunteer engagement.
• To ensure our dedicated volunteers have excellent experiences and have the skill, resources and motivation to maximize income generating opportunities.

About the Community Fundraising team:

• We sit within the Community Events team
• Our team is responsible for leading and supporting community activities to drive and grow our community fundraised income.
• We currently have a team of over 30

What we’re looking for in our Community Fundraising Volunteer Team Leader:

• Evidence of raising funds in a community fundraising environment
• Good experience in volunteer management/ supervision
• Experience as a team leader or supervisor
• Direct experience of working with volunteers
• Experience in Community Fundraising
• Full UK driving licence and access to a car

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 5th November 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1.Anonymised application form

2.Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Job Title: Gardener Project Officer for Young Marketeers Coventry

Position Type: Freelance

Reports to: Development Manager

Based at: Home-working and at schools in Coventry

Working Hours: 14 days @ £165 per day from March – July (£2310); 8 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1100). Total budget £3,410 + expenses

Contract: Temporary 

Job Purpose

· To manage the delivery of Young Marketeers in Coventry in four primary schools

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Young Marketeers

This much-loved programme was started in London in 2012. It is now running in 12 cities across England and is funded by the National Lottery Community Fund for three years.  The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives.  Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall.  Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!

Key Tasks include:

· Recruit four schools to take part in Young Marketeers

· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project

· Build and support relationships with contacts in partner organisations

· Schedule, organise and deliver

o One assembly in each school

o Two food growing sessions in each school

o One market trader training session in each school

o Market Day in the city centre in July for four schools

· Maintain accurate records relating to the programme

• Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
• Take photos of workshops and events where possible
• Keep Development Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

• Maintain the ethos of the charity and positively promote our work at all times

Person specification

Essential  

· Experience of delivering food growing sessions to children

· Knowledge of fruit and vegetable growing

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals 

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable  

· Experience of working for a charity or not for profit organisation

· Experience of working in primary schools and engaging children

Approach Social Work (formerly known as the Frontline programme)

Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence. 

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Earn as you learn with a salary of up to £34,000 from year two.  
• Qualify as a social worker and complete a fully funded master's degree. 
• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment. 
• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1:

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.
• Engage in ongoing study to further develop your professional abilities.
• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for 

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria: 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 
• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification) 
• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028) 
• Be resident in England by the time the programme commences 
• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

You will contribute to the coporate needs and development of the Trust, with advice and input grounded in sound financial strategy and legal principles.

Maintaining effective management systems and controls to safeguard the financial integrity of the Trust and ensure that all departments are promptly and accurately informed about their financial performance.

To manage and develop the Finance Function which is responsible for the provisin of accounting and investment information and financial services.

 Working alongisde the CEO to plan the resources required to support the Trusts activities.

Service the Investment Committee including prepare, develop and anlyse strategic and management accounting  information from our Investment Managers

Act as Company Secretary

Approach Social Work (formerly known as the Frontline programme)

Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence. 

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Earn as you learn with a salary of up to £34,000 from year two.  
• Qualify as a social worker and complete a fully funded master's degree. 
• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment. 
• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1:

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.
• Engage in ongoing study to further develop your professional abilities.
• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for 

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria: 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 
• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification) 
• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028) 
• Be resident in England by the time the programme commences 
• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes a Regional Casework Manager and a Regional Operations Manager.

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

For more information and to apply, please click on the Apply button.

If you have any queries or would like to speak to someone about this role, please contact Mandy Yardley, Regional Casework Manager for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Recently unsuccessful candidates need not reapply

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 15 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: W/C 25 November 2024

As part of the selection process, you will be required to complete an IT assessment.

Job Description

Title: Healthcare Assistant

Reports to:  Patient Services Manager  

Based at: Remote Worker – Remotely – however must be able to travel as and when required to meetings and/or events

Job Purpose: To provide direct support to patients and support to all areas of the Charity Group

Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00

Key Responsibilities:

· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related inquiries becomes second nature

· Co-ordinate and action messages in the Patient services Mailbox and distribute messages accordingly to the wider team where needed

· Maintain that Patient services documentation is updated with clear and concise details

· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances

· Frequently reviewing and assisting with update of content on Charity Websites and social media channels current and relevant Forums

· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc

· Build a central database of case studies / Patient Stories whether written or recorded

· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager

· Propose titles and speakers for patient educational events and develop virtual educational videos

· Co-ordinate the day-to-day running of the Fundraising Service to include planning and organisation of the fundraising activities programme and deal with related telephone calls, emails, social media etc. Maintain effective communication with the fundraisers whilst adhering to GDPR

· Support Patient Services Manager with Administrative tasks/requests

Person specification:

- Full Driving Licence with access to a vehicle

- Healthcare knowledge advantageous but not essential

- Educated to GCSE level minimum

- Excellent verbal and written communication skills

- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Ability to work on own initiative as well as part of a team

- Excellent attention to detail and accuracy

- Professional, methodical and thorough approach to work with a Friendly and polite manner

Child Bereavement UK helps children and young people (up to the age of 25) and families, to rebuild their lives when a child grieves or when a child dies.

Their mission is to tackle the inequalities that exist in the availability, accessibility and quality of bereavement support and training across the UK and to build capacity within communities to manage the impact of child bereavement.

In addition to supporting families experiencing bereavement, the charity also provide training to professionals, equipping them to provide the best possible care to bereaved families.

As Philanthropy Officer, you will join a passionate and collaborative Fundraising Team, working closely with the Head of Corporate, Philanthropy & Events and other CBUK departments. With support, you will take personal ownership of a portfolio of high-value donors and prospects, contributing to the charity’s Major Donor strategy. You’ll be part of a supportive team that fosters creativity and teamwork, working together to secure essential funding that directly impacts the lives of bereaved families across the UK.

We are seeking someone creative and analytical who has strong research, administration, relationship management and database skills, and who can provide excellent donor stewardship.

As Philanthropy Officer, you will: 

• Identify and research new potential major donors supporting a team income target c.£1.5m
• Manage a portfolio of major donor relationships at 4-5 figure level
• Develop donor cultivation and stewardship plans
• Implement a patron and celebrity stewardship plan

Ideal skills and experience: 

• Fundraising experience from core income streams such as major donor, corporate or trusts and foundations
• Experience of prospect research and preparing donor materials
• Excellent written and verbal communication skills
• Managing records using CRM systems like Raiser’s Edge