Supporter manager jobs in mayfair, greater london
Location: hybrid working - a minimum of one day per week in our Aldgate, London head office
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
Join our passionate Community Fundraising team and play a vital role in delivering exceptional support to our incredible community supporters. You’ll be the first point of contact for our bronze level supporters, providing warm, responsive and inspiring stewardship that helps them maximise their fundraising efforts and feel truly valued
As the Community Fundraising Assistant, you will oversee a growing caseload of supporters, combining automated supporter journeys with personalised touchpoints to deliver an outstanding experience. Working closely with Regional Fundraisers and the Community Fundraising Executive, you’ll ensure high-value supporters are identified and seamlessly handed over, while nurturing long-term relationships with our wider fundraising community.
Additionally, you’ll lead on key administrative processes and systems, including the implementation of our new CRM platform launching in September 2025. You will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and ensure accurate supporter database records in line with Dementia UK’s policies and processes.
To succeed in this role, you will bring experience in building positive relationships in a fundraising or customer facing setting, with an understanding of utilising databases effectively. You will have strong attention to detail and demonstrate proficient IT literacy including Office 365 applications.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a social media and community manager to join our digital engagement team.
This is an exciting time to join the charity as it launches its new five-year strategy this autumn to supercharge our efforts to transform the lives of anyone affected by breast cancer.
You’ll lead our organic social media channels, planning content, providing channel expertise and delivering our social media strategy. You’ll continue to grow our peer-to-peer support forum, working together with our volunteer community champion moderators to ensure it remains a safe and supportive space for those affected by breast cancer.
Working collaboratively with leads across our other communications teams, you’ll be a key part of aligning our owned, earned, shared and paid channels to drive consistency and effectiveness of our key messaging, all while building highly engaged communities to support our activity across fundraising, campaigning and service delivery.
About you
You’ll be passionate about social media, closely following the latest platform trends and updates, and experienced at planning engaging content and supporting communities online.
You’ll understand the importance of consistency with a keen eye for detail. You’ll be a collaborative leader, working cross-organisationally to creatively communicate our key messages, tell stories, and support teams to get the most from our channels and audiences.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
9am on Friday 29th August 2025
Interview date
Thursday 11th and Friday 12th September 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Marketing Manager
2 Fixed Term Contracts (12 months & 6 months)
Full time (34.5 hours) we are open to a conversation about how you work these hours
Location: split between home and our London Office, typically one day per week but we are open to a conversation about this
Salary range (London/Hybrid): £43,000-£48,000 per annum
Are you an experienced marketer or project manager, looking for a new challenge? Do you want to continue developing your skills in digital giving? Do you want to continue to grow as a marketing professional, working on large-scale, sector-leading fundraising campaigns? Do you want to work in an inclusive and collaborative team, where you can focus on wellbeing and development? If so, this role could be for you.
About the role
We're looking for a Marketing Manager to join our fundraising marketing team to deliver sector-leading fundraising campaigns. Working collaboratively with the wider fundraising marketing team, this person plays a key role in the planning and delivery of multi-channel marketing campaigns, which successfully drive multiple millions of pounds of income. Your work will be instrumental in raising money to ensure we can provide vital physical, emotional and financial support for people living with cancer.
As a team, we are responsible for the marketing and project management of several large-scale fundraising campaigns, including Macmillan’s Coffee Morning, Brave the Shave, Longest Day Golf Challenge, Go Sober and the Macmillan Lottery. In this role, you will be responsible for delivering large-scale projects, to ensure the team achieves its ambitious fundraising objectives. The role is a great opportunity to continue to develop as a marketing professional in a large charity context.
A typical week in this role might involve:
- Delivering key campaign actions, like brief writing, artwork review and approval, results reporting and optimisation
- Holding a weekly catch up with a Marketing Assistant or Marketing Executive to ensure they are delivering their key campaign actions to agreed schedules. This could include answering questions, helping resolve issues or helping them to understand or develop a marketing skill
- Leading a weekly call with an external agency partner, to agree key actions and keep a project on track
- Reviewing campaign performance, reporting internally and identifying optimisations
- Preparing for and attending monthly development meetings with your line manager
- Writing an objective for a Marketing Assistant working on your campaign, or providing feedback to support their upcoming review
About you
We are looking for someone who has a foundation in the skills outlined in the section of the job description labelled ‘To do this role, you will have...’.
Unless specified, this does not have to be experience in a charity context – we are just looking for someone with this experience and a willingness to learn about our charity context and in a way which aligns to Macmillan’s values. If you meet these criteria, we would love to hear from you!
- Marketing skills: Experience of delivering multi-channel marketing campaigns (specifically in digital giving) or management of complex projects, in line with agreed budgets and schedules
- Results-focus: Experience of using data or insight to understand performance, make decisions and inform marketing plans
- Analytical/Solution-focused: A proactive approach to resolving project blockers, conflict or underperformance
- Leadership: Familiarity with leading individuals or groups to deliver a project, campaign or collective goal
- Communication: An ability to communicate clearly with a range of different people, with confidence to influence and negotiate to drive projects forwards, as needed
- Relationship management: An ability to build positive relationships with colleagues and external partners, which enable productive collaboration on projects
Recruitment process
The application closing date Thursday 28th August at 11:59pm, with virtual first interviews planned to take place 2nd and 3rd September.
The process following shortlisting will be:
- 60 minute interview
So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
The National Gallery is the home of one of the World’s greatest collections of paintings. As we seek to spread our love of art and our pictures we have ambitious plans for our learning, digital, national and international programs. The National Gallery is committed to ensuring access to its collection (and sites) for all, including children, young people and adults at risk. We want to ensure that anyone who engages with the National Gallery, whether onsite, offsite, online or in virtual environments is protected from harm.
We have created this new role to centralise, improve and create consistency across the Gallery’s safeguarding approaches; in person, online, within the Gallery and for external projects by implementing up-to-date safeguarding requirements and frameworks. This role will work across many teams at the Gallery including our Learning and National Programmes projects, events and workshops, Exhibitions, national partnerships, social media content and interaction, use of digital technology, virtual environments and online programming, filming and photography, events (including licensable activities), fundraising, building and refurbishment of public spaces and procurement.
The successful candidate will work within the legal team in Trafalgar Square supported by the General Counsel and led by the Gallery’s Safeguarding Lead (currently the Director of Public Engagement).
The ideal candidate will bring relevant safeguarding experience, knowledge of safeguarding practices and frameworks, as well as demonstrating an ability to work with a wide variety of stakeholders in an organised and systematic manner.
This is a permanent, part time opportunity working 21 hours per week.
The Ogden Trust is a family charitable trust which supports the teaching and learning of physics. The Trust delivers professional development programmes for teachers of physics across England, supports schools and multi-academy trusts to improve their physics provision and works with universities to support high-quality physics enrichment.
The person in this role will work as part of the operations team to ensure that all Ogden Trust programmes are delivered to a high standard. The postholder will work with programme managers across teams to administer the activities of the Trust in line with agreed systems and processes. Remote working will be considered, but office based is preferred.
The role will involve administrative and logistical support across the operations of the Trust, including processing applications, event logistics, monitoring event/programme participation, data processing and communications support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Urban Saints (formally known as Crusaders) equips youth leaders to disciple young people in today's changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the role
As our Support Care Coordinator, you will be the friendly and professional first point of contact for our valued Crusaders Associates, those who have been on the journey with Urban Saints since we were known as Crusaders. You’ll play a key role in delivering exceptional supporter experiences. Your work will help continue and build lasting relationships that inspire ongoing support for our mission from those who have journeyed with us over many years.
You'll be responsible for:
- Responding to associate enquiries via phone, email, and post in a timely, warm, and professional manner, with empathy and attention to detail throughout.
- Listening and responding to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Developing a programme to regularly thank donors for their support.
- Ensuring supporters feel valued and appreciated.
- Maintaining accurate supporter records on our CRM system, ensuring compliance with GDPR.
- Working closely with the Head of Development to ensure consistent messaging and supporter journeys.
The role is home-based with regular travel required to visit supporters and to supporter events across the UK.
About You
We’re looking for a compassionate and highly organised individual who excels in building meaningful relationships and delivering exceptional supporter care.
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
How to Apply
For full details, please see the recruitment pack. You'll need to send us:
- Your CV.
- A covering letter of no more than two sides explaining why you are a good match for this role, making reference to the responsibilities, skills and experience identified in the recruitment pack.
The closing date for applications is Friday 29th August, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role
- Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
- Conducting person-centred assessments with those who self-present at the service for support
- Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness.
- To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
- To work with partner agencies to provide joint support to service users where appropriate
- To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
- You will have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




The client requests no contact from agencies or media sales.
ISEAL is offering an exciting opportunity for a proactive and well-organised individual looking to start a career in the sustainability sector. The role works across two important organisational areas, gaining valuable exposure to ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing administration and/or customer service skills in sustainability and gain experience across a range of activities, this position will provide you with some excellent insights and networks that will benefit your progress.
The Assistant will play a key role in ISEAL´s team, providing assistance to two managers to ensure efficient administration of their respective work areas - membership and operations. In the operations team, the successful candidate will get involved in the processes of running an international not for profit organisation, while also supporting the membership team in high quality member communications and data management.
To be considered for this role, you will need to be well-organised with great attention to detail and an excellent ability to follow up agreed tasks. Working efficiently and reliably under direction, you have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on a varied and changing set of tasks to support the implementation of a project or a collaborative group process. You have a natural aptitude with IT systems and data and enjoy helping others get the most out of them. Having worked on data analysis before would be a real bonus.
Please note that to fulfil the operations support tasks effectively, the postholder will be required to be present in the office on at least 2 days per week.
The key responsibilities we entrust you with
Operations Support
- Guide and assist ISEAL staff in using software tools effectively by leading inductions, writing guidance, sharing best practice, providing training and trouble-shooting issues that arise
- Manage IT equipment and liaise with external IT support
- Facilitate internal communications by supporting regular and ad hoc staff meetings
- Work closely with Senior Manager Operations on improvement projects, including leading smaller projects
- Assist in promoting best practice in use of IT, communications and knowledge management systems across the organisation and suggest and help implement improvements
- Support management of ISEAL’s office space in London, including liaising with landlord and ensuring office works well for staff
- Lead on procurement of items needed for smooth running of office, for staff leading events and equipment for staff home offices
- Participate actively in team and organisational planning and activities
- Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.
Member communications
- Gather and prepare content for member mailings, including our monthly member-only newsletter, the ISEAL Insider
- Maintain the internal Mailchimp schedule, liaising with staff in the Communications team to plan and schedule mailings effectively
- Support other ISEAL teams to communicate appropriately with members through our different channels and mailing lists, checking for adherence to brand guidelines
- Support the Membership Coordinator and Membership Manager with drafting blogs, news items, and group posts to share updates with members via the ISEAL Platform
- With the Membership Coordinator, regularly review content on the ISEAL Platform to ensure it remains accurate and up to date, liaising with other teams where necessary
Monitoring our membership programme
- Regularly collect data to help monitor our member communications, engagement with member-only events, and use of the ISEAL Platform
- Create and update quarterly reports and dashboards to help identify and communicate key trends and inform improvements
- Support the Membership Manager with the preparation of quarterly and annual engagement reports to send to members
- Deliver administrative processes that underpin member relationship management and track member engagement, including maintenance of member records within Salesforce
Other
- Provide occasional support for member-only Zoom webinars and at in-person events
- Be a collaborative and effective member of both the Membership and Operations teams, liaising with colleagues at all levels across the organisation where needed
- Support the Membership Manager and Membership Coordinator on member engagement projects
Experience, Knowledge and Attributes
- Experience working or interning in a support/administrative or customer service/communications role, ideally in international NGO, professional or membership organisation
- Enthusiasm for using data to drive customer engagement and aptitude for working with data, ideally some experience in extracting and working with analytical information
- Good organisational and time management and ability to organise multiple simultaneous tasks efficiently and establish priorities
- Ability to communicate confidently and sensitively with a diverse global community
- Proficient written and spoken English
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.) and the use of contact management databases (e.g. Salesforce) and MS Office (especially Excel), as well as a demonstrable willingness to learn new tools and systems
- Experience using CRM systems, e.g. Salesforce
- Ability to communicate and work in a dynamic, international work environment and working with multiple managers
- Interest in and some understanding of sustainability issues
Additionally desirable
- Previous experience with support for IT systems and users
- Experience using Salesforce CRM
- Experience of using email marketing platforms such as Mailchimp, website content management systems, and/or Google Analytics 4
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum number of days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Salary: £28,800-£31,800 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location, and a presence in the office is required at least two days per week. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 31 August 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-11 September
Pre-interview timed exercises (between 60 – 90 minutes from home): 13-15 September
Panel interviews (Teams): w/c 22 September
Decision: by 30 September
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Salary: £40,000 - £42,000
Contract: Full-time, Permanent
Location: London - Hybrid (3 days/week in office)
Closing date: 12 August
Benefits: 26 days annual leave plus bank holidays, annual wellbeing day, healthcare cashback scheme flexible working, and more.
We have a brilliant opportunity for a Senior Supporter Acquisition Executive to join the team at the Royal Air Force Benevolent Fund and help drive supporter engagement and income growth.
As part of this exciting role, you’ll lead the planning and delivery of multi-channel acquisition campaigns, creating impactful strategies that inspire new supporters and grow their donor base. You’ll manage the full campaign process—from creative briefing and content sourcing to budget oversight and fulfilment—across both digital and offline channels. You’ll also produce insightful reports for senior stakeholders and collaborate with agencies to ensure every campaign reflects RAFBF’s brand and values.
To be successful in the role of Senior Supporter Acquisition Executive, you will need:
- Experience in a fundraising or direct marketing environment.
- A proven track record in delivering successful donor or customer acquisition campaigns.
- Strong project management and analytical skills.
- Excellent communication and relationship-building abilities.
For an informal discussion about the role, please get in touch and ask for Heather, quoting the reference 2673 HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Starting Salary - £31,613 (including London Weighting)
Location: Office Based - London
Job Profile
Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?
The post holder will contribute to ensuring the Supporter Donations Team (SDT) manages and administers supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.
Accountability
The post holder reports to the Supporter Donations Manager and will work alongside a team of Supporter Donation Assistants, collectively delivering the team’s key aims and responsibilities.
Key Responsibilities
Supporter Care:
- Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
- Provide phone cover to the Supporter Care team as required.
- Provide Reception training to the Supporter Care team as required.
Donations:
- Accurately code donations received, ensuring agreed departmental procedures are followed.
- Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
- Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
- File and archive financial data, while adhering to strict audit controls.
Gift Aid:
- Understand Gift Aid and its application within CAFOD.
- Assist with all aspects of tax-effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.
Thanking:
- Produce and dispatch letters to thank and acknowledge donations received.
- Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
- Contribute to ongoing enhancement and improvement of supporter thanking
Post/banking:
- Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
- Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Understanding our context
- Understanding Catholic identity - Show an understanding of and work with the Catholic community to further CAFOD's mission.
- Understanding CAFOD - Demonstrate how both CAFOD’s and Catholic values influence all our work internally and externally.
- Understanding international development – Have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- Managing ourselves – Happy to take on additional responsibility to help the team or others under pressure.
- Working with others – Build collaborative relationships across CAFOD and with external partners, donors and suppliers.
- Communicating - Ensure others fully understand what has been discussed and agreed. Make timely contributions to decisions.
- Looking outwards – Build cooperative, professional relationships with partners, supporters, donors, suppliers and the communities we serve
Making change happen
- Managing resources - Offer ideas to improve information systems and processes to reduce costs and improve efficiency.
- Achieving results - Look for better processes and ways of working to achieve results.
- Managing our performance - Agreeing realistic deadlines and measurable objectives for myself, others and the team.
- Taking the lead - Take a lead in identifying solutions and making change happen
Job Specific Competencies
- Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
- Ability to communicate professionally with supporters, from individual givers to religious communities.
- Displays excellent written and verbal communication skills.
- Ability to build strong collaborative relationships with colleagues.
Desirable Criteria
- Experience with a CRM software/ database
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Are you results driven, commercially aware and passionate about building meaningful relationships and making a real impact? Samaritans is looking for a dynamic Corporate Partnerships Executive to help us secure new corporate partners and nurture and develop our existing corporate supporters. This is a fantastic opportunity for someone who is interested in building a career in corporate fundraising to join a talented and ambitious team.
In this job, you’ll work closely with the New Partnerships Manager and wider corporate partnerships team to drive forward new business by seeking and securing innovative new partnerships with high-value companies. You’ll also deliver excellent account management by providing our partners with an inspiring supporter experience.
You’ll be instrumental in helping our team to reach our ambitious fundraising goals to support Samaritans’ life-saving work.
Contract terms:
- Permanent
- £30,000 - £33,000 per annum with Benefits
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Hybrid: Linked to our Ewell (Surrey) office with home and office working.
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you’ll do:
- Manage and steward a portfolio of corporate partners, providing both reactive and proactive support.
- Develop and implement fundraising initiatives, creating resources that drive engagement.
- Achieve personal income targets from existing and new corporate partnerships and new business activity KPIs.
- Research and cultivate new corporate prospects to grow our supporter base.
- Create impactful communications including reports, presentations, and proposals.
- Provide administrative support including income coding, inbox management, and volunteer coordination.
What you’ll bring:
- Previous experience within Account Management, Sales, Event Management or Marketing.
- Ability to generate creative and imaginative proposals and take the initiative to develop new relationships with prospective partners.
- You’ll be an excellent communicator, someone who can build relationships easily and able to provide expert customer care.
- You’ll be familiar with working to achieve income targets and some experience gained within a Charity fundraising or third sector role is desirable.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
To apply, please complete the application questions and submit your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 27 August 2025
Interviews: w/c 1 September 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who you are
- You are someone who shares and can mobilise the charity's values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition, and Sustainability. If you have knowledge, application, and commitment to these values, we want to hear from you.
- You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges.
- . Your values and working practice will align with those of the charity to maximise the independence of those you are working with; to enable their ability to make decisions about the types of service they receive of and to ensure that your approach is both professional and sustainable.
Who we are
At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
Main Responsibilities of the Job
.
- To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition, and sustainability in your conduct and approach to your work
- Through partnership, support and develop people's skills, confidence and interests as part of a multi-disciplinary day service offer.
- To support your colleagues, service managers, and other key professionals to put those using our service at the centre of your daily work.
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity's policies and procedures, particularly those related to safeguarding, inclusion, and disability discrimination.
- To support clients with their daily activities and to promote their independence
- To be able to communicate effectively with families, colleagues and clients.
Working Expectations
- The working day is 9 am - 4 pm Monday to Friday -
- Attendance at training.
- Use of information technology to support your work.
Benefits of Working for us
The charity ensures the following benefits for all its operational staff:
- A baseline commitment to pay the London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
- Access to a range of discount schemes.
- Access to the charity's employee assistance programme.
- Access to travel card, loan, and bike to work scheme.
Please note we do not accept applications from Overseas
Benefits
A baseline commitment to pay the London living wage for all its front-line staff.
A commitment to training and professional development to support internal progression as part of our performance support.
Inclusion in and contribution to the charity's pension scheme.
Generous annual leave allowance of 25 days a year, plus an additional day off for your birthday.
Access to a range of discount schemes.
Access to the charity's employee assistance programme.
Access to travel card, loan, and bike to work scheme
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Royal Economic Society (RES) is the professional membership body and learned society for the study and application of economics. The RES has been at the forefront of advancing economic knowledge globally since 1890 and has been foundational in building capability and excellence in the profession. With over 3,000 individual members worldwide and a dozen organizational members, we are one of the oldest economic associations in the world. Increasingly we are focused on improving the public understanding of economics through engagement with schools and the wider public. Improving diversity, inclusion and professional conduct within the discipline is a key strategic priority of the Society.
The Partnerships Manager will play a central role in helping the RES achieve its strategic goals by developing, building and sustaining partnerships to deliver external funding. The individual will manage existing relationships, identify opportunities, lead bid writing, develop compelling funding proposals, and build relationships with funders, partners, and philanthropic donors.
Key Responsibilities
Fundraising and bid development
- Identify and secure new sponsorship and partnerships opportunities to support existing RES activities
- Seek funding for new activities in line with the Society’s goals.
- Maintain and develop relationships with current and prospective partners including funding bodies, trusts and foundations, sponsors, major donors, corporates, universities and others.
- Write high-quality, persuasive funding bids and proposals, working with RES staff, trustees, and partner organisations.
- Develop cases for support, theory of change frameworks and budgets to underpin funding applications.
- Respond to calls for funding with tailored and timely applications that align with funder interests and the Society’s strategic priorities.
- Work closely with colleagues on the delivery of the funded activities, where appropriate overseeing these directly.
- Work closely with colleagues to identify priority initiatives that require external funding to proceed and maintain a clear pipeline of funding needs across the organisation.
- Develop and maintain RES group and institutional memberships.
Business Development and External Engagement
- Monitor trends in research funding, philanthropy, and corporate partnerships relevant to economics and learned societies.
- Horizon-scan and build a pipeline of future fundraising opportunities.
- Represent RES externally at funder meetings, networking events, and partnership development discussions.
Internal Collaboration and Capacity Building
- Work closely with colleagues shaping and costing funding proposals and ensure bid quality and compliance
- Provide guidance, training, and support to colleagues on funding opportunities, bid development, and funder expectations.
- Work with finance colleagues to ensure accurate invoicing, renewals, and financial forecasting.
Reporting
- Monitor performance against income and other targets and report regularly to the Chief Executive and Board.
- Prepare briefings, proposals and reports for Board and committee meetings.
Other
- Carry out any other tasks and responsibilities commensurate with the role and as reasonably requested.
Person Specification
Essential Skills
- Proven experience of successful fundraising, bid writing or business development, preferably in a learned society, research organisation, professional body or in higher education.
- Understanding of impact and outcomes-based funding models (e.g. theory of change), and how to align funding opportunities with organisational priorities.
- Ability to support the development of budgets for funding bids and to track/report against income target.
- Strong interpersonal and relationship management skills, with the ability to influence and negotiate.
- Excellent written and verbal communication skills, including the ability to write persuasive funding bids, cases for support, and briefing materials.
- Ability to work both independently and collaboratively in a small team environment.
- Highly organised, able to manage multiple projects simultaneously and meet tight deadlines whilst maintaining quality.
Desired Skills
- Familiarity with the research, higher education, or economics funding landscape.
- Experience of working with a variety of funders, including trusts and foundations, research councils, corporates, or major donors.
- Experience working with CRM systems (e.g. Salesforce or equivalent).
- Understanding of how charitable governance interacts with fundraising, including experience supporting committees or preparing reports for Boards.
Application Process
Please send your CV along with a personal statement outlining how you meet each person specification point. Applications that have not linked the personal statement to the person specification points will not be considered.
Applications should be emailed to us by 9am Monday 8 September 2025. Late applications will not be considered. Interviews will take place week commencing 15 September 2025.
The client requests no contact from agencies or media sales.
Job Title: Services Manager
Hours: 21 hours per week
Salary:
- £23,380 per annum (£38,966 full time equivalent)
Work Location: Balham (London)
Are you passionate about supporting and empowering unpaid Carers?
Do you have experience of managing frontline services and staff?
If so, this could be the job for you!
This is a fantastic opportunity to join a dynamic team that provides a range of support services to unpaid Carers in Wandsworth. We require an experienced, motivated and proactive manager for this post.
About The Role:
As a member of the Senior Leadership Team (SLT), you will share collective responsibility for managing Wandsworth Carers’ Centre (WCC) services and delivering its strategic goals.
You will be directly responsible for the management of frontline support staff (currently 3 in number) and for the volunteers aligned to those staff members/services. You will provide advocacy, referral and ongoing practical and emotional support to Carers through individual and group work as required, facilitating the monthly Male Carers peer support group and overseeing the volunteer led Male Carers Social group.
You will work collaboratively with other local agencies delivering training and undertaking outreach and in developing and maintaining partnerships and referral pathways that support Carers’ health and wellbeing.
You will share responsibility for improving, developing and growing the services to ensure that they continue to effectively meet changing needs. This will include generating new ideas for services and projects and writing fundraising applications.
Key Requirements Include:
-
Experience of delivering front line services and managing staff
-
Experience of developing service plans and project development
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Outstanding organisational and communication skills, excellent IT skills and experience of report writing.
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The successful applicant will be able to manage conflicting demands with tight deadlines and be a key team player.
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring equity and inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, some remote and office-based work, annual leave starts at 26 days increasing to 31 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Interviews are scheduled to take place on the 02nd and 03rd September.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised close date.
Please submit a cover letter detailing why you would like to work at Wandsworth Carers' Centre and what makes you suitable for the role.
The client requests no contact from agencies or media sales.
OVERALL PURPOSE
The primary purpose of the Night and Weekend Supervisor role is to oversee the provision of high-quality services. This includes supervising night care staff, ensuring compliance with health and safety regulations, and providing direct support to clients to promote their well-being and independence.
GENUINE OCCUPATIONAL REQUIREMENT
In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role due to the following reasons:
1. Privacy and Dignity: The role involves working closely with female residents during sensitive hours (evenings, nights, and weekends) where privacy and dignity are paramount. Female residents may feel uncomfortable or distressed receiving support from a male/male presenting worker during these times, especially in situations involving personal care or emotional vulnerability.
2. Safety and Trust: Many of the residents may have experienced trauma, including domestic violence or abuse, often perpetrated by males. The presence of a female manager helps create a safe and supportive environment where these individuals can feel secure and trust the support being provided.
3. Legitimate Aim: The requirement ensures that the MPMT can maintain its commitment to providing gender-sensitive services tailored to the needs of vulnerable females. This aligns with the legitimate aim of protecting residents’ well-being and mental health.
4. Proportionality: The occupational requirement is a proportionate means of achieving the legitimate aim, as it directly addresses the needs of residents in a way that cannot be achieved through alternative measures, such as reallocating duties or employing male/male presenting staff for this role.
This GOR has been carefully considered to ensure compliance with legal standards under the Equality Act 2010 and is applied only where it is essential for fulfilling the primary responsibilities of this specific role.
KEY RESPONSIBILITIES
Team Supervision:
- Oversee the working practices of night staff to ensure high standards are maintained.
- Conduct regular meetings with direct reports for supervision and support, handling disciplinary or performance issues as needed.
- Carry out the induction and training of new staff and volunteers, and participate in team appraisals.
· Provide guidance, training, and support to night care staff
Resident Support:
- Participate in annual safeguarding training for children and adults and act as Designated Safeguarding Lead (Level 3).
- Provide emotional and practical support to distressed residents, fostering development and independence.
- Ensure the resident’s records are accurately maintained and updated.
- Foster a respectful and supportive environment for both residents and staff,
Compliance and Safety:
· Ensure adherence to all health and safety and safeguarding policies.
· Report any incidents or concerns to the Night and Weekend Manager promptly.
Administrative Duties:
· Assist in updating internal management information systems (e.g., INFORM) with relevant data.
· Support basic rent account management tasks as needed.
· Help coordinate staff schedules and cover arrangements for night shifts.
· Monitor and report on stock levels of essential supplies used during night shifts.
· Participate in occasional meetings or training sessions outside regular hours to stay informed about organisational updates.
· Ensure all administrative practices comply with MPMT’s policies and procedures.
PERSON SPECIFICATION
ATTRIBUTES
Qualifications
ESSENTIAL: A good general standard of education including as a minimum English and Mathematics GCSE at grade A*-C or equivalent.
DESIRABLE: Management and leadership training or at least two years’ experience in a leadership role.
Skills and Knowledge
ESSENTIAL: An understanding of housing legislation, safeguarding practices, and issues affecting vulnerable groups such as homelessness or domestic abuse survivors.
DESIRABLE: Ability to develop and maintain relationships with diverse individuals, including residents, colleagues, and external agencies.
Excellent IT skills – proficiency in using Microsoft applications like Word and Excel.
ESSENTIAL: High level of accuracy and attention to detail.
High level of written and oral communication skills.
Ability to work independently and as part of a team.
High level of personal organisation with the capability to work without close supervision.
Calm, confident, and positive role model.
Ability to adapt quickly to different situations.
Experience in dealing with confidential issues.
DESIRABLE: Commitment to promoting and safeguarding the welfare of residents.
Confident using HR systems and resident logging system.
Special Conditions
Motivation to work with vulnerable populations.
Emotional resilience in handling challenging behaviours.
Additional Requirements
- Completion of an enhanced DBS check before employment.
- Provision of two professional referees.
- Residency within a reasonable travelling distance is desirable.
1. This role is for female-only applicants.
2. Unfortunately, we are inaccessible to wheelchair users.
3. You must have at least two professional referees.
The client requests no contact from agencies or media sales.