Supporter manager jobs in windsor, windsor and maidenhead
We are currently recruiting for a Principal Regulatory Lawyer. The Principal Regulatory Lawyer will lead responsibility for the provision of legal advice to the wider Trust on all aspects of Regulatory law as it affects the Trust, including health and safety law, environmental and reservoirs regulation.
Location & coverage
The position will be offered on a remote working basis, with a requirement to attend our main hub spaces on occasion for meetings.
Key Accountabilities:
- Lead strategic advisor on all aspects of health and safety law and management, providing advice across and at all levels of the organisation (including the Executive and the Board) on legal risk and compliance.
- Advising the Trust on compliance with health and safety law in respect of colleague (employee and volunteer) safety
- Supporting the Senior Environment Lawyer, providing legal advice on all aspects of environmental and reservoirs regulatory compliance, including environmental permits, abstraction licensing, reservoirs, and wildlife protections.
- Managing the Trust’s response to incidents leading to enforcement action by a regulator.
- Providing legal advice on a fit for purpose approach in respect of the management of health and safety risks of public use of the Trust’s inland waterway network
- Supporting the development of Trust health and safety policy and processes, including risk assessment, reporting and investigations,
- Advising the Trust’s Health & Safety team on regulatory aspects of health and safety law, assisting in responding to coroners reports, inquests and HSE enquires, notices and enforcement action
What we offer:
In addition to your salary of up to £55,000 (dependant on experience), you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits:
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- 25 days paid holiday (plus paid Bank Holidays), increasing to 30 days after 5 years.
- Home working status with ‘hub’ facilities available should you need the flexibility to work outside of home.
- Free access to specialist counselling on a range of issues, e.g., health, financial, well-being and domestic matters.
- Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
- 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
- Free fishing facilities across our canal network.
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Health & Safety Officer
Reporting To: Health & Safety Lead
Salary: £34,000–£36,000
Contract Type: Full-time, Permanent.
Location: Across Felix's London sites (Deptford, Enfield, Poplar, Park Royal, and Greenford), the role requires flexible work at various locations, with an option to work from home one day a week for administrative tasks. The Felix Project can only employ applicants who currently have the right to work in the UK.
Hours/Days per week: 37.5 hours per week, 9 am – 5:30 pm, Monday – Friday.
Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK.
About The Felix Project
The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger.
Our Values
Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project, including our recruitment & Selection process.
We solve it differently - We make it happen - We do it together - We do it with heart.
Purpose of the Job
The Health & Safety Officer will support and report to the Health & Safety Lead to ensure that The Felix Project maintains compliance with all relevant health, safety, and food safety legislation. This role is integral in maintaining a safe working environment across all Felix sites by assisting in the development, implementation, and monitoring of robust health and safety systems. The Officer will work proactively with staff, volunteers, and external stakeholders to promote a strong safety culture, support operational improvements, and deliver H&S-related training and engagement.
Duties and Responsibilities
· Support the Health & Safety Lead: Assist in the day-to-day management of health and safety processes, ensuring that all activities comply with relevant legislation and internal policies.
· Risk Assessments: Support the creation, review, and regular update of risk assessments (RAs) and safe systems of work (SSOWs) across various sites, ensuring all potential hazards are identified and managed appropriately.
· Incident Reporting: Support the management of the reporting and investigation of accidents, incidents, and near-misses, ensuring all reports are accurate, timely, and followed up with corrective actions where necessary.
· Training and Induction: Support the delivery of health and safety training programs, inductions, and toolbox talks for staff and volunteers. Maintain records of all training and ensure they are kept up to date.
· Safety Inspections: Carry out regular safety inspections and contribute to internal audit processes to ensure high standards of compliance and housekeeping. Escalate issues and support local teams in resolving risks identified during audits or site visits. Report findings to the Health & Safety Lead and follow up on necessary actions.
· Documentation and Compliance: Maintain up-to-date health and safety records, including training logs, incident reports, and risk assessments. Ensure all documentation is compliant with legal and regulatory requirements.
· Contractor Management: Assist in reviewing contractors’ health and safety compliance when they are working on behalf of The Felix Project.
· Communication: Foster a positive health and safety culture and encourage behavioural safety across all teams by communicating updates, guidance, and key messages. Assist in developing campaigns and initiatives during safety weeks or other safety-focused events.
· Audit Support: Assist in preparing for internal and external health and safety audits, ensuring all documentation and procedures are in place and compliant.
· Food Safety: Support the implementation of food safety management systems, ensuring compliance with the Fareshare food manual and external audit requirements.
· Continuous Improvement: Contribute to the development and implementation of initiatives that promote a positive health and safety culture within the organization.
· Emergency Procedures: Assist in the development and testing of emergency procedures, including fire drills, evacuation plans, and first aid provisions.
· Support Projects: Provide administrative and practical support for any health and safety projects or initiatives led by the Health & Safety Lead.
Person Specification
Essential Skills/Knowledge
- NEBOSH Certificate or equivalent qualification.
- Knowledge of Health & Safety legislation and best practices.
- Experience in an administrative or supportive role within a health and safety environment.
- Strong organisational skills with the ability to manage multiple tasks.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Attention to detail and a methodical approach to work.
- Ability to work independently and as part of a team.
- A proactive and positive attitude towards health and safety.
- Ability to work collaboratively with the Learning and Development Team as well as across other organisational teams.
- Ability to travel across London sites is essential, given site-based requirements
Desirable Skills/Knowledge
- Experience in the food industry or charity sector.
- Knowledge of food safety and hygiene practices.
- Experience in delivering training or presentations.
- Membership in IOSH or working towards it.
- Committed to the values and mission of The Felix Project.
Equity Diversity Inclusion & Belonging
At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application Procedure
Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
- innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The post-holder will provide independent advocacy in various settings, including in the community, people’s homes, and hospital settings including mental health wards. You’ll raise awareness of advocacy, including for people from minority ethnic communities. You’ll work as part of a team of independent advocates, reporting to the Advocacy Service Manager.
You will work as part of the Ealing advocacy team. You may also need to carry out your role in other London boroughs.
Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.
Key responsibilities
- Provide advocacy for eligible people under Mental Health Act 2007, the Health and Social Care Act 2012, Mental Capacity Act 2005 and under the Care Act 2014.
- Provide a one-to-one advocacy service for people and undertake case work, evidencing and uploading case notes and data in a timely manner.
- Provide instructed and non-instructed advocacy, where appropriate.
- Provide information, support or signpost clients in order to inform or empower individuals on any issues about their treatment under the relevant legislation.
- Act as duty advocate for our Single Point of Access referral line on a rota basis.
- Meet case-working standards, monitoring system requirements and the goals for our service, making sure everyone needing advocacy is referred into the service in the right way.
- Work within the location-specific engagement protocols, security, confidentiality and safeguarding policies (in addition to the Advocacy Best Practice Handbook).
- Actively promote self-advocacy throughout all work with patients, where practical.
- Raise awareness of independent advocacy and referring pathways to eligible people and referring agencies.
- Keep your knowledge of legislation and policy up-to-date, including the mental health act, mental capacity act, care act, and local / national policy.
- Keep up to date with developments and good practice in independent advocacy (including different advocacy models).
- Develop good working relationships with key staff within health and social care services.
- Be an active member of the advocacy service, contributing to service planning and providing cover for other colleagues when needed.
General responsibilities
- Participate in team meetings and training.
- Participate in personal, team and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, and risk regulations.
- Work to our mission, vision, and values.
- Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
- Understanding of the role and responsibilities of an advocate.
- Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
- Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
- Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
- IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
- Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
- Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
- Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
- Commitment to ongoing professional development.
Desirable knowledge, experience and qualifications:
- Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.
- Knowledge of the Mental Health Act / Mental Capacity Act / Care Act and other statutory legislation as it applies to advocacy.
- Knowledge of mental health sections and social care services, including current issues in policy and practice.
- Understanding of the Accessible Information Standard.
- Advocacy qualification.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
Location - West London. Hybrid role up to two days per week can be working from home. At least three days per week on site.
Reporting to Co-Heads of Casework
Hours - 35 hours per week Monday to Friday
We have two roles available - one is permanent and the other is a three year contract.
The post holder would be responsible for:
* Providing specialist advice and advocacy service to the homeless guests of our services, which include Partner Day Centres and Night Shelters throughout the winter season.
* Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
* Attending appointments with guest occassionally when needed
* Referring and signposting guests to accommodation providers, health service and other relevant internal and external support services, as necessary.
* Maintaining good communication with the Managers of our partnered Drop In Centres, Glass Door colleagues and local statutory and non-statutory services.
* Attending meetings with the Casework team, external service providers and partner organisations when required.
* Collating statistics and outcome measurements of the casework servicce for both internal and external use.
* Maintaining a well organised and easily accessible administration system for the casework programme in line with relevant legislation (eg GDPR)
* Managing a small casework budget
* Undertaking any other duties as required by the charity.
Person Specification
Essential:
* At least one years experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
* Empathic attitude to homeless and vulnerably housed people
* Up to date knowledge of the welfare issues and legislation affecting homeless people
* Knowledge of relevant support services available to homeless people, particularly in West London
* Confident approach to and experience of, dealing with challenging behaviour
* Ability to maintain good relationships with colleagues and external service providers
* Highly organised with strong time management skills
* Ability to keep clear and up to date case records
* Experienced and competent in MS Office packages
* Ability to work independently and take the initiative to make important decisions.
* Flexible and supportive team member with excellent communication skills
* Ability to adhere to and implement Health & Safety, HR and operational policies
* Understanding of and commitment to Equal Opportunities
* For night shelter caseworkers, willingness to work a minimum of one evening per week
* This post will require an enhanced DBS check prior and during employment.
Desirable
* Ability to speak Polish, Romanian or other Eastern European languages
* Experience of working alongside volunteers
Other
* Ability to work flexibly and at various sites, as required
* Eligibility to work in the UK
* To be able to adhere and work within Glass Door’s safeguarding policy and procedures
* To participate in meetings, supervision meetings and in any trainings as required
* To be responsible for own’s professional development
The client requests no contact from agencies or media sales.
Bid Writer
Service: Business Development Team
Salary: £32,635 - £36,158 + £480 homeworking allowance FTE per annum (£26,108 - £28,926.40 per annum for part time, 29.6 hours per week + £384 homeworking allowance)
Location: Homebased
Hours: 29.6 hours per week (part-time, 4 days) to be agreed upon successful appointment
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Main Responsibilities:
The Business Development Team provides a specialist support function to enable the organisation to achieve its growth objectives. We promote the strategic growth of the organisation by supporting the retention of existing work and securing new contracts via competitive tender, trusts, grants and statutory fundraising.
This is an exciting opportunity for a Bid Writer or someone with equivalent writing experience/knowledge to join us and write applications that fully articulate Family Action’s offer. The post works closely with other organisational functions and the rest of the Business Development team to convey service models and content to funders.
Main Requirements (for details check the job description and person specification):
- Produce quality written material in easy-to-understand ways; convey ideas graphically and tailor documents to specific audiences
- Ability to establish effective working relationships at all levels, both internally and externally
- Experience relevant for your effectiveness in the role might be from various sectors and disciplines. If you are passionate about supporting us to submit high-quality tenders and applications, achieving success rates whilst engaging with our services to contribute and evidence the impact of their work for inclusion in submissions then we would like to hear from you
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays pro-rata
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website by following the link and clicking the ‘Apply’ link to fill out our digital application form
· Closing Date: Monday 5th January at 9am
Interviews are scheduled to take place w/c 12th January virtually
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
We’re looking for a creative and passionate person to lead on our policy and communications work for this maternity cover. This role offers a great opportunity to play a key role in improving impact across the charity and the lives of those affected
The Migraine Trust is the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research.
One in seven people in the UK live with migraine, and this complex and debilitating neurological disorder significantly affects their lives. We have been leading and bringing the migraine community together to change this since 1965.
Every year we support millions of people through our website and support services on all aspects of migraine and for help in managing it at work, in education, and in accessing healthcare. We campaign for increased awareness and understanding of migraine, and national policy change to improve the lives of people who get it. We have funded over 140 medical research projects and hold an international symposium every two years to bring together the world’s leading experts on migraine.
The role
People living with migraine are at the heart of our organisation, while our research highlights the urgent need to reduce the inequity we see for those living with the condition. You will ensure their voices are heard by decision makers and the public and get closer to our vison of ‘a world where migraine doesn’t stop anyone from living the life they want’.
You should be able to deliver high-impact communication campaigns, and have a real interest in policy. A skilled communicator yourself, you will be able to manage a broad role with the ability to build and nurture relationships with a wide range of stakeholders. Overall, you’ll bring a desire to create positive change.
You’ll work closely with the CEO and be a key member of The Migraine Trust’s Senior Management team, leading our strategic direction on communications activity alongside targeted public and political campaigns.
Key responsibilities:
- Lead the delivery of the organisation’s 2026 policy and communications plans and coordinate the development of plans and budgets for 2027
- Oversee development and delivery of the charity’s policy and public affairs strategy, ensuring a strong evidence base and meaningful involvement of people living with migraine
- Manage work our public affairs agency to deliver targeted influencing projects to improve migraine care, workplace support, and parliamentary engagement
- Shape policy recommendations and develop strategies to engage key stakeholders including parliamentarians, policymakers, clinicians, employers and partner organisations
- Monitor the external policy environment identifying risks, opportunities and emerging issues relevant to migraine
- Work with the team to develop and execute creative and impactful communications campaigns to raise the profile of the charity and tackle misunderstanding around migraine
- Ensure content across all channels – including media, digital, social and publications - is on brand and reflects our values and core messaging
- Ensure our online presence meets the needs of our stakeholders, and is fit-for-purpose for current and future organisational needs
- Oversee production of relevant reports, marketing materials and key publications working with freelance agencies and designers as required
- Work closely with Fundraising colleagues to identify and develop opportunities that support organisational growth
- Ensure all those living with migraine and their voices are central to our policy, campaigning and communications work
- Act as a spokesperson when necessary, representing the charity externally
The above is provided for guidance and is not an exhaustive list of all accountabilities that the post holder may have over time.
Knowledge and Experience
Essential
- A creative and experienced communications leader
- Wide experience working in the field of communications (in house or agency) and able to demonstrate knowledge of a broad range of communications activities
- Demonstrable experience of developing media strategies and managing media relations to achieve results
- Ability to deliver policy and public affairs strategies that create change
- A strategic thinker able to develop new ideas and turn these into action
- A strong leader and manager
- Excellent written and spoken communication skills and the ability to communicate, engage and build relationships with a wide range of audiences across the organisation and externally
- Calm under pressure with sound judgment
- Confidence to represent The Migraine Trust externally including public speaking as necessary
- Ability to manage a diverse workload and work under pressure.
Desirable
- Experience working within a health, disability, or long-term conditions context
- Experience of the voluntary sector and/or lived experience engagement
- Knowledge of digital transformation or digital communications best practice
The Migraine Trust is an equal opportunities employer, and we welcome applications from all suitably experienced persons regardless of their race, socioeconomic backgrounds, gender, disability status, ethnicity, religion/faith, sexual orientation, or age.
How to apply
For the full role description, and to apply, please visit our website. Interviews will be week commencing 5th January. If you would like an informal discussion to find out more about the role before submitting an application, or have any other queries, we encourage you to get in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About St Peters West Molesey & Bridge the Gap
St Peters West Molesey is one of twelve VCSE partners delivering Surrey’s Changing Futures / Bridge the Gap service. Bridge the Gap supports people experiencing multiple disadvantage—including homelessness, rough sleeping, mental and physical health challenges, substance use, domestic abuse, offending behaviours, and other safeguarding concerns.
Using a holistic, trauma-informed and person-centred approach, we walk side by side with clients to help them stabilise their lives, regain control, and achieve meaningful change.
The Role
We are looking for a compassionate, motivated Bridge the Gap Practitioner to provide intensive outreach support to single people who are rough sleeping, homeless, or at risk of homelessness. Each individual is unique, and your work will reflect their personal goals, strengths, hopes, and aspirations.
You will build trusting relationships, co-produce person-centred plans (“My Story, Strengths and Hopes”), and offer practical, emotional, and advocacy support. Alongside system partners and multi-agency teams, you’ll help clients access the services they need to move towards stability and wellbeing.
This role includes reflective practice and clinical supervision with our resident Clinical Psychologist, ensuring your own wellbeing is prioritised.
Key Responsibilities
Engagement & Support
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Build relationships with people who are rough sleeping, homeless, or at risk of homelessness
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Provide intensive, flexible outreach support
-
Develop co-produced, person-centred support plans
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Support clients to improve physical and mental wellbeing
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Assist with life skills: budgeting, tenancy sustainment, accessing services, education, employment, community living
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Accompany clients to appointments and services (“walking shoulder to shoulder”)
Housing & Practical Support
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Work towards securing and sustaining stable accommodation
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Support clients with benefits, daily living tasks, and referrals to specialist services
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Coordinate multi-agency involvement based on client needs
Safety, Risk, and Compliance
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Complete and implement positive risk assessments
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Assess client safety and welfare on an ongoing basis
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Maintain accurate, timely case notes and database records
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Follow all St Peters West Molesey and Bridge the Gap policies
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Contribute to a safe, respectful service environment
Professional Practice
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Manage your own caseload and workload
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Attend weekly one-to-one meetings and provide activity updates
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Participate in group supervision and reflective practice
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Work collaboratively with internal and external partners
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Keep up to date with organisational and service developments
About You
You’ll be someone who is passionate about tackling poverty, supporting those facing multiple disadvantage, and working in a trauma-informed, compassionate way.
Required
-
Degree-level qualification or equivalent experience
-
Experience supporting and motivating people from diverse backgrounds
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Experience working/volunteering with adults facing disadvantage
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Confident managing challenging behaviours, conflict, or distress
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Able to plan, prioritise, and organise workload effectively
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Experience with dynamic risk management and accurate record-keeping
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Computer literate (email, documents, spreadsheets, online systems)
Desirable
-
Qualification in mental health, counselling, or community support
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Experience in community development or poverty reduction
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Experience coordinating referrals and raising safeguarding concerns
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Clean driving licence
Key Skills & Attributes
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Empathy, compassion, and emotional resilience
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Ability to work independently and unsupervised
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Adaptability to changing client needs
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Strong advocacy and motivational skills
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Honesty, integrity, and alignment with St Peters West Molesey’s mission and values
What We Offer
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Thorough induction and trauma-informed training
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Regular supervision and reflective practice with a Clinical Psychologist
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The opportunity to make a profound difference in the lives of people with multiple disadvantages
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A supportive, values-driven team culture
St Peter's is an Anglican Church seeking to transform the local community in West Molesey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about the vision of the church to transform communities? If so, this is the opportunity for you.
Location: Islington, office-based
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)
Salary: from £27,000
We are interviewing on a rolling basis.
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent benefits including Health Insurance
- Amazing personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
We are now recruiting for a Lead Coach in Islington - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
In this role, you’ll be responsible for:
The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.
Delivery of Spear Programme - Group and 1:1 coaching [60%]
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
- Building relationships with young people on the programme and managing culture, and attitudes in the training room.
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.
Delivery of Spear Career [20%]
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.
Training the Asssistant Coach [10%]
- Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.
Trainee recruitment [10%]
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.
Continuous professional development
- Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and supporting the Church Partnerships Managers with overall team training and development.
Personal qualities we're looking for:
- An active Christian, passionate about personally representing the values and beliefs of Resurgo and the partner church
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
- You are great at building relationships, with solid communication skills
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities:
- Support and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team.
- Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
- In the event of a job offer, a DBS check will be requested.
Resurgo is a charity with a mission to transform society, of which the Spear Programme is just one part. We use our expertise in coaching and impact management to equip other organisations to cultivate change. Find out more about our work here.
With young people, with organisations, for society.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location – Remote, with occasional travel required
Salary – Circa £55k per annum (pro rata)
Contract – Part-time 14-21 hours per week (flexible across the week), Permanent
Farms for City Children offers children and young people a week in the heart of the British countryside staying on one of our farms, where they are immersed in the natural world of food, farming, and country life. During their stay, they participate in the seasonal tasks of the day: sowing, growing and harvesting in our kitchen gardens, caring for livestock and looking after the land, and a variety of tasks designed to build greater connection with the natural world.
We are looking for a Head of Finance to join our friendly team.
About the Role
The Head of Finance forms part of our Senior Leadership Team and leads the financial management of our charity. This is the most senior finance role in the organisation, responsible for ensuring robust financial oversight, compliance, and governance. The role also encompasses broader corporate responsibilities, including supporting the Board, strengthening governance frameworks, and overseeing data protection and information governance.
For full details about the role, please see the Job Description and Job Information Pack.
What we Offer
In return you will receive a salary circa £55k per annum (pro rata) and a range of benefits, which include:
· 25 days annual leave plus 8 bank holidays (pro rata)
· 6% employer contribution to NEST pension scheme
· Employee Assistance Programme
How to Apply
To apply, please download and fill out our application form that is located at the bottom of the page. Once completed, click on the Apply button, fill in your details and upload the application form. You may also wish to fill out and upload our equal opportunities monitoring form.
We are reviewing applications on a rolling basis starting from 9th December 2025; as such we reserve the right to close this advert early due to the volume of applications.
Please note that first interviews will be held online, second interviews will be held in person.
We are unable to accept just cover letters and CVs.
NO AGENCIES PLEASE – DIRECT RECRUITMENT ONLY
The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient Team Leader to join our Young People Services in Bracknell.
£32,156.80 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support.
The working pattern for this role is: 8am-4pm, 12.30am-8.30pm and 9am-5pm
This is a fixed Term Contract
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
Customer Experience Director
Location: Remote
Salary: £94,671.46 per annum
Closing Date: 19 December 2025
We’re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you’re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service – it could be you!
We’re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services.
We know everyone’s on a journey these days, but we’re truly on one, evolving our operating model so that despite of our size and geography, we’re connected to our customers and communities and service delivery is responsive, easy, local and personal.
You’ll be a subject matter expert in housing management and will be responsible for making sure we’re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs.
Through strong change and performance management, process review, systems and policy development you’ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live.
Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront.
We’ll be honest, this role will be hard work! We always want to do better so there’s a lot to do and within a really challenging operating environment. Undoubtedly there’ll be times where you’ll be frustrated and you’ll probably try things which don’t work but you’ll be joining a strong, collaborative team, where we’ve got each other, and you’ll be encouraged to try new things, and amongst the hard work you’ll laugh and have fun; you’ll never be bored, and no two days will be the same.
The teams you’ll lead are nationally dispersed. Where you live isn’t necessarily important – it’s your expertise, customer focus, values and leadership that matters
If this role sounds like a bit of you, you think we’re going to be a great fit, and you’re ready to grab the opportunity and make it your own, come and #discoverstonewater!
Please note: Final stage interviews to be held on 17th December at our Reading office.
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
About Us
Harris Academy Battersea is a mixed state secondary school serving a truly comprehensive community in the heart of London. We are an Ofsted ‘Outstanding' school with a track record of delivering fantastic outcomes year on year for our students. In 2023, Ofsted visited the academy and judged us as remaining ‘outstanding', commenting on our “highly ambitious curriculum”, the “exceptionally high quality of education” provided and noted that “behaviour in the school is very strong”. Nevertheless, we are extremely ambitious for our school and as we seek to continue to grow and develop, we are looking for more brilliant people to join us.
Our Academy is centred on the values of Knowledge, Integrity and Resilience and these underpin the way we work for both students and staff. Our staff are inclusive, diverse and committed to our mission: we develop aspirational young people to thrive in a changing world.
HABS offers a broad, academic and challenging curriculum founded on six key curriculum aims:
- To develop deep, long-lasting knowledge
- To develop students into accomplished readers, writers and orators
- To provide experiences within and beyond the classroom that enrich learning and ensure students can make informed choices about their futures
- To equip students to challenge injustice in all its forms
- To enable students to understand how they learn
- To support students to reflect on their choices and values to improve themselves and their community
These aims underpin all elements of our curriculum, and we see our core academic curriculum and wider personal development curriculum as intrinsically linked. All staff at the Academy contribute to the personal development of our students through their roles as tutors and through their contributions to the wider life of the academy.
A thriving school can only function with fantastic staff, and our vision is to make teaching at HABS both enjoyable and sustainable. The wellbeing of staff underpins every decision we make, and we seek to ensure that every member of staff can enjoy a work-life-balance enabling them to bring their best to work each day.
At HABS, professional growth and development is central to our mission. Our professional development motto is ‘improve, not prove' and leaders are relentlessly focussed on supporting staff in getting even better through a wide range of internal and external training opportunities.
As a part of the Harris Federation, all staff in the Academy benefit from being part of our network of more than fifty primary and secondary academies across London. Vibrant networks of subject experts meet regularly and teachers can access bespoke support from our central teams of consultants.
For more information about what we do and who we are, we encourage you to visit our website here as well as our careers page here and explore!
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Summary
We are currently looking to appoint a Home Academy Liaison Officer (HALO) to oversee educational welfare across the academy.
At Harris Academy Battsersea, you will join a dedicated team of staff supporting our excellent students. If you are looking for an opportunity to grow, inspire and develop, this may be the role for you.
The actual salary for this role will be £29,641-£30,516 (39 weeks per year, 37.5 hours per week)
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Main Areas of Responsibility
Your responsibilities will include:
- Overseeing Educational Welfare across the academy.
- Managing a caseload of ‘at risk’ students, where attendance falls below 85% and implement strategies to improve attendance
- Monitoring and improving the attendance of most vulnerable students
- Ensuring compliance with statutory duties, including reporting persistent and severe absenteeism
- Conducting home visits to engage families and address barriers to school attendance
- Maintaining accurate attendance records and preparing reports
- Representing the academy at external meetings e.g. Social Services Case Conferences, Child in Need Meetings, LAC Reviews
- Communicating effectively with all external agencies including possible alternative providers
- Ensuring effective communication/consultation as appropriate with the parents of students
- Leading on legal interventions for non-attendance where necessary
- Co-ordinating appropriate and tailored alternative provision for students unable to thrive in mainstream education
- Supporting the school’s inclusion strategy
- Maintaining the alternative provision tracker and monitoring student progress
- Building and maintaining partnerships with external providers, agencies, and support networks
- Ensuring safeguarding and health and safety standards in alternative provision settings
- Acting as a liaison between the academy, external providers, students, and families to ensure seamless support and transition to alternative placemen
- Ensuring compliance with local and national policies related to alternative provision. as well as safeguarding protocols
- Regularly reviewing alternative provision placements and providing feedback to stakeholders.
- Maintaining confidential records of support
- Preparing of reports and maintaining records relating to student referrals and subsequent counselling or support
- Providing support to the attendance team
- Providing administrative support to coordinate internal seclusion
Qualifications & Experience
We would like to hear from you have:
- Qualifications to degree level or equivalent
- Knowledge of behaviour for learning policies
- Knowledge of the range of barriers to learning that students face
- Training in child protection and safeguarding procedures
- Basic knowledge of first aid (e.g. emergency first aid course)
- At least three years’ experience of working in an inner city school or educational establishment in a pastoral capacity
- Experience of dealing successfully with a range of issues influencing poor attendance
- Experience of working with staff to ensure excellent standards of attendance and punctuality
- Experience of working with families
- Experience of working with challenging students and parents, and finding ways in which we can meet their needs more successfully
For a full job description and person specification, please download the Job Pack.
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Professional Development & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Senior Community Fundraiser – North & Midlands
Location: Remote (based in Birmingham or Coventry area) with regular local travel and occasional visits to London and Sheffield
Contract: 18-month fixed term
Hours: 35 per week (open to considering a four-day week)
Salary: £31,000-£34,000
Join Breast Cancer Now – the research and support charity that’s here for anyone affected by breast cancer.
We believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. To make this future a reality, we need passionate fundraisers to help us grow our income and impact.
About the role
As Senior Community Fundraiser, you will be an important part of the team building Breast Cancer Now’s presence across the North and Midlands; local knowledge and networks will be key to success in this role. This is an exciting opportunity to:
- Identify and develop relationships with new supporters including individuals, clubs, societies, and local businesses.
- Nurture existing long-term relationships to increase fund raised income and engagement.
- Lead a brand-new pilot for our award-winning Asda Tickled Pink partnership, engaging stores and inspiring colleagues and customers to raise vital funds.
You’ll dedicate 50% of your time to the Asda Tickled Pink pilot, working closely with store teams to increase engagement and income. The other half will focus on developing community fundraising across your region.
About you
We’re looking for someone who is:
- An excellent relationship builder providing exceptional customer service / account management / stewardship. Previous experience working in a charity is not required.
- Experience in developing customer relationships / accounts / supporters, with a focus on retention and income growth.
- A confident communicator and natural team player, able to inspire and influence a wide range of audiences.
- Highly organised, able to analyse and organise data, work independently and manage budgets.
You’ll need a full clean driving licence, access to a car, and flexibility to travel and work occasional evenings/weekends.
Why join us?
- Be part of a charity that funds life-saving research and provides vital support services.
- Work in a collaborative, inclusive environment where your ideas and impact matter.
- Help shape a pilot project that could transform local engagement for one of the UK’s most successful charity partnerships.
Salary: £31,000-£34,000
Closing date: midday on Monday 5th January 2026
To apply: please share your CV and cover letter with Philippa at Charity People.
Job Title: Business Analyst
Contract Type: Permanent, Full Time (35 hours per week)
Location: Head Office, High Wycombe (hybrid working available).
Salary: Circa £43k per annum
Closing Date: 4th January 2026
We are looking for a Business Analyst with a commitment to the vision of Coeliac UK to provide day-to-day analysis and reporting support to colleagues and external partners. You will have strong financial management and analytical skills, good written and oral communications skills, and the ability to work effectively as part of a small team.
Key responsibilities – the successful candidate will:
- Produce accurate and timely, monthly management accounts including detailed insightful commentary and ad hoc financial reporting and analysis as required
- Work with budget holders to review performance, agree budgets and conduct regular forecasts
- Support effective business decision-making through financial modelling and analysis.
- Work with the Head of Finance to produce long-term financial analysis to inform strategy
- Be responsible for automated reporting and key analytical insights across all database sources
- Liaise with, challenge and support colleagues so that the finances of the charity are well understood and owned by all in the team
- Identify opportunities to streamline and simplify procedures to develop and deliver relevant, timely and accurate management information including reporting against agreed key performance indicators
- Support the Head of Finance by providing financial papers to the Senior Management Team, Audit committee, Board of Trustees and other committees as required.
- Communicate financial principles to non-finance staff, building their skillsets to enable them to effectively manage their budgets and forecasts
- Support major procurement decisions and the supplier contract review process
Essential Knowledge, skills, and experience:
- With or working towards an accounting qualification
- Good attention to detail
- Experience of working in a finance department, with finance and CRM systems knowledge
- Proficient in Microsoft Office suite with advanced Excel skills
- The ability to work effectively both independently and as part of a team
- Commitment to the vision of the Charity
- Excellent planning and time management skills
- Proactive and supportive, with a positive outlook
Desirable:
- Experience of working within the charity sector
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing date: 4th January 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
We're Hiring: Play & Youth Work Lead | Doorstep Homeless Families Project
Location: North London
Salary: £28,000 - £31,000 per annum.
Hours: 28 Hours per week - 20 hours face to face and 8 hours for admin
Benefits:
- Pension scheme with an employer contribution of 5% of gross salary
- 30 days paid holiday
The hours onsite will be worked over Monday, Tuesday Thursday and Friday, with normal working hours falling between 9.30am ( the earliest start) and 8pm (the latest finish).
Job Introduction
At Doorstep, we open more than just doors — we open possibilities.
Every day, we stand alongside families experiencing homelessness, providing a safe, welcoming space within a large family hostel where children can play, learn, and simply be themselves.
We are looking for a passionate and creative Lead Play and Youth Worker to guide and inspire our work with children and young people aged 0–18. This is a special role — one that blends leadership, imagination, and empathy. You will manage a small, dedicated team, shaping and delivering play and youth activities that bring light, laughter, and a sense of belonging to children whose early experiences have often been marked by instability.
At Doorstep, relationships are at the heart of everything we do. We work with families over years, not weeks — building trust, celebrating progress, and helping each young person discover their strengths. Our unique model of support is widely respected and deeply valued, and this role offers the chance to make a genuine, lasting difference in young lives.
If you are someone who believes in the power of play, creativity, and care to transform childhoods — we would love to hear from you.
About the Role
As Lead Play and Youth Worker at Doorstep, you’ll be at the heart of our mission — creating moments of joy, stability, and growth for children and young people who are living through uncertain times. No two days are the same. One moment you might be leading an energetic after-school club session; the next, you’re supporting teens to express themselves through art, music, or discussion.
You’ll manage and inspire a small, talented team of play and youth workers, ensuring that every activity we offer — whether it’s creative play, learning support, or outdoor adventure — reflects Doorstep’s core values of respect, belonging, and hope. You’ll plan and deliver programmes across all age groups (0–18 years), adapting to the needs and interests of children and young people as they grow.
Collaboration is central to this role. You’ll work closely with families, colleagues, and partner organisations to provide continuity and care, helping to make Doorstep a place where children feel seen, valued, and free to thrive.
This is not just a leadership role — it’s an opportunity to build something lasting. Your creativity, empathy, and commitment will help shape the next chapter of Doorstep’s play and youth work, ensuring that every child who walks through our doors is met with warmth, opportunity, and care.
Key Responsibilities
Leadership and Team Management
- Lead, supervise, and support a small team of play and youth workers and volunteers.
- Provide regular supervision, guidance, and professional development opportunities to team members.
- Foster a positive, inclusive, and collaborative working environment that reflects Doorstep’s values.
Programme Planning and Delivery
- Design, plan, and deliver a varied programme of play, creative, and youth activities for children and young people aged 0–18 years.
- Ensure all activities are engaging, developmentally appropriate, and responsive to the needs and interests of participants.
- Encourage children and young people to express themselves, build confidence, and develop positive relationships.
- Plan and oversee trips, events, and holiday programmes, ensuring safety and inclusivity at all times.
Safeguarding and Wellbeing
- To fulfill the statutory responsibilities of Deputy Designated Safeguarding Lead.
- Take responsibility for safeguarding and promoting the welfare of all children and young people involved in Doorstep’s services.
- Ensure staff and volunteers follow safeguarding procedures and receive appropriate training.
- Respond appropriately to any concerns, working in partnership with relevant agencies where necessary.
Partnership and Family Engagement
- Build positive, trusting relationships with parents, carers, and families, encouraging their involvement in children’s play and learning.
- Work collaboratively with other professionals and partner organisations to enhance support for families.
- Represent Doorstep at relevant meetings, forums, and networks to share best practice and strengthen partnerships.
Monitoring, Evaluation, and Administration
- Maintain accurate records of attendance, participation, and outcomes in line with organisational requirements.
- Contribute to monitoring, evaluation, and reporting processes to demonstrate impact and inform future development.
- Support funding applications and project reports by providing relevant data and case studies.
General Duties
- Uphold Doorstep’s ethos, values, and commitment to equality, diversity, and inclusion.
- Contribute to the overall running and development of Doorstep as a small, specialist organisation.
- Undertake any other duties reasonably required to support the effective delivery of Doorstep’s mission.
About You
Experience and Knowledge
- Relevant qualification in playwork, youth work, early years, or a related field (Level 3 or above) or equivalent.
- Significant experience of planning, delivering, and evaluating play and youth activities for children and young people aged 0–18 years.
- Experience of supervising or managing staff and/or volunteers within a play, youth, or community setting.
- Strong understanding of child development and the role of play in supporting wellbeing, resilience, and growth.
- Sound knowledge of safeguarding and child protection policies and procedures.
- Experience of working with families facing disadvantage, housing instability, or other complex challenges.
- Understanding of equality, diversity, and inclusion, and commitment to anti-discriminatory practice.
Skills and Abilities
- Excellent communication and interpersonal skills, with the ability to build positive relationships with children, young people, parents, and professionals.
- Creative and resourceful approach to planning activities that engage children of different ages and abilities.
- Strong organisational skills, with the ability to manage competing priorities and maintain accurate records.
- Ability to lead, motivate, and support a small team to achieve shared goals.
- Confidence in managing behaviour in a positive, trauma-informed way.
- Competent IT skills for administration, reporting, and communication purposes.
Personal Qualities
- Warm, approachable, and empathetic, with a genuine commitment to improving outcomes for families experiencing homelessness.
- Reliable, flexible, and resilient in the face of challenging circumstances.
- Reflective, open to learning, and committed to professional development.
- Enthusiastic about play and youth work as powerful tools for change and belonging
How to Apply
Please apply with your CV and a covering letter stating why you would like the job and what you believe you can bring to it.
Closing date for applications is Friday 16th January 2026.
Interviews will take place week commencing 2nd February 2026.
Please send your CV and a covering letter stating why you would like the job and what you believe you can bring to it.





