Supporter manager jobs

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

At Dementia UK, we are investing in our people, systems and financial governance to better meet the changing needs of those we serve. As Finance Manager, you’ll play a central role in ensuring the integrity of our financial processes and systems, leading on fund and tax management, including relevant reporting and compliance.

You’ll oversee the administration and analysis of restricted and designated funds, ensuring accurate accounting and adherence to donor agreements and pump prime arrangements. This is a crucial role in managing our income recognition processes, refining internal financial controls and driving continuous improvement of our accounting systems, helping to shape scalable systems that support long-term growth.

Working closely with the Head of Financial Accounts, you’ll liaise with teams across the charity to ensure robust VAT and tax compliance, support the preparation of year-end financial reporting and contribute to producing papers for the Finance Risk and Audit committee.

To succeed, you will be a fully qualified accountant (ACA, ACCA, CIMA, CIPFA) with strong experience in a charity finance environment. A strong working knowledge of charity accounting and SORP reporting requirements is essential, along with experience in donor/restricted funds management and knowledge of VAT and tax. You should have experience of supervising or managing a small team. You should also be able to demonstrate an ability to manage time effectively, with proficiency in Microsoft Office and experience of different accounting software preferably with Sun Systems and Proactis.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Our supportive and nurturing workplace culture has recently earned us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice

The Jenner Trust is seeking a dynamic and experienced Development Manager to join our team during a pivotal phase of growth and development, offering a unique opportunity to shape the future of a globally significant heritage site.

Development Manager

Location: Dr Jenner’s House, Church Lane, Berkeley, Gloucestershire
Reports to: Museum Director
Employment Type: Permanent
Hours: 30 hours per week (0.8 FTE)
Salary: £28,000 Pro Rata (£35,000 FTE)
We support flexible and hybrid working arrangements and are happy to discuss what this could look like.

About Dr Jenner’s House

Dr Jenner’s House, The Chantry, is a site of profound global historical significance, recognized as the birthplace of vaccination. It was here that Edward Jenner, a country doctor and enlightenment figure, conducted his groundbreaking work in the 1790s, leading to the world's first vaccine and a medical breakthrough that forever changed humanity.

The Jenner Trust, a Charitable Incorporated Organisation (registered charity number 1158316), is dedicated to preserving this unique heritage. We operate the museum, provide educational facilities exploring the history and impact of vaccination, and manage a one-acre site encompassing two Grade II* listed structures (The Chantry and Temple of Vaccinia), along with the Cyder House, which serves as our offices and conference centre. We welcome over 4,000 visitors annually and host a variety of school visits, events, and conferences. We are a small team of staff supported by a passionate volunteer team who care for the site and welcome our guests.

This is an exceptionally exciting period for our organisation. We have recently been honoured as a "2024 Place of Science" by the Royal Society, our UNESCO World Heritage Status bid is progressing, and we are delighted to have been successful in obtaining a substantial grant from the National Lottery Heritage Fund to expand our team and initiate crucial restoration work on the site. With a new Chairman, a strong team of Trustees, a newly appointed Museum Director and Duty Manager, and a growing base of dedicated volunteers, we are poised for significant growth and impact.

The Opportunity

The Jenner Trust is seeking a dynamic and experienced Development Manager to join our team during a pivotal phase of growth and development, offering a unique opportunity to shape the future of a globally significant heritage site.

Working collaboratively in a small team with the Museum Director, Chairman, and Trustees, you will be instrumental in driving our fundraising efforts, securing vital income, and building sustainable relationships that will ensure the long-term preservation and educational outreach of Dr Jenner’s House. A key focus will be on developing and implementing a robust capital fundraising strategy and cultivating major grant giving organisations and individual donors.

This role is funded for 18 months through the NLHF and is critical to achieving our ambitious longer-term goals, leading up to the international celebrations around the 50th anniversary of smallpox eradication in 2030 and beyond. Although there will be a requirement to be present in the Museum at certain times, we are open to discussions on hybrid or flexible working arrangements for this post.

Key Responsibilities

As our Development Manager, you will:

Strategy & Leadership:

• Lead the development, implementation, and ongoing refinement of the museum’s comprehensive Fundraising Strategy, establishing clear action plans, KPIs, and targets.
• Establish and facilitate a Fundraising Leadership Group comprising Trustees, staff, volunteers, and external consultants to leverage expertise and resources for fundraising activities.
• Ensure the Fundraising Strategy incorporates ongoing work with the National Lottery Heritage Fund, particularly for the restoration of the Temple of Vaccinia and The Chantry.

Donor Cultivation & Stewardship:

• Develop and nurture long-term relationships with new and existing individual donors, high-net-worth individuals, corporates, and foundations to build a robust pipeline of future support.
• Drive a proactive stewardship programme for all potential and existing donors, ensuring exceptional donor care and fostering sustained engagement.
• Support the development and delivery of the museum’s patron schemes in close collaboration with the Chairman of the Trustees.

Income Generation & Grant Management:

• Identify and review new avenues for potential capital and revenue grant funding opportunities (unrestricted and restricted).
• Lead and coordinate compelling grant funding applications to a diverse range of potential funding bodies, including NGOs, Trusts, Foundations, philanthropists, and local authorities.
• Inspire new and existing supporters to join the museum’s membership and/or donor schemes, significantly increasing the museum’s income (both revenue and capital) to meet agreed targets.
• Ensure grant-funded projects are appropriately managed, and all requisite monitoring and evaluation reports are submitted to funding bodies on time.

Communications & Engagement:

• Produce engaging copy and content for newsletters and assist with external communications, including social media, press releases, and other PR and marketing opportunities, to promote fundraising initiatives.
• Organise and manage fundraising and donor cultivation events, ranging from low-level individual giving activities to major high-level events, especially plans for the 50th anniversary of the eradication of smallpox in 2030.

With such a small staff team we are looking for a candidate who is able to work collaboratively and to support other staff and Trustees in securing the future for the Trust.

Skills and Experience

Dr Jenner’s House is committed to being an inclusive employer and would welcome applications from those who, although may not meet all our preferred criteria, can demonstrate equivalent experience or skills.

Essential:

• Proven experience and in-depth knowledge of fundraising within the heritage or not-for-profit sector.
• Demonstrable track record of successfully working with Trustees, senior stakeholders, partners, mid and high-level benefactors, and external consultants on fundraising initiatives.
• Proven success in leading capital appeals.
• Direct experience in organising and delivering successful fundraising and donor cultivation events.
• Practical experience in implementing effective donor care and stewardship strategies.
• Excellent communication, coordination, and interpersonal skills, with the ability to inspire and build rapport with diverse audiences.
• Strong organisational and prioritisation skills, with the ability to manage multiple projects and deadlines effectively.
• High level of computer literacy, proficient in relevant software and databases.

Desirable:

• Experience with National Lottery Heritage Fund applications and reporting.

Personal Attributes

• Enthusiastic & Energetic: A proactive and positive approach to fundraising challenges.
• Adaptable & Reliable: Ability to thrive in a small, dynamic team environment and take initiative.
• Team Player: Happy to collaborate and contribute across various organisational activities.
• Problem-Solver: Possesses good initiative and sound judgment to make appropriate decisions and resolve issues independently.
• Committed: A genuine passion for heritage, education, science, and the mission of Dr Jenner’s House.

General Information

This job description outlines the primary responsibilities and outcomes of the role and may be updated periodically to reflect evolving organisational needs. Other reasonable duties required for the safe and successful running of the museum may be required by your line manager at times. All duties must be carried out in accordance with relevant Dr Jenner Trust policies and procedures, within applicable legislation, and with due regard for the needs of our visitors and the diverse community we serve.

Dr Jenner's House is committed to building a diverse and inclusive team that reflects the rich tapestry of our global heritage. We welcome applications from all qualified individuals, regardless of age, disability, gender identity or expression, race, religion, sexual orientation, or socio-economic background.

As a key member of SCT’s Housing First team, you’ll provide tailored, person-centred support to people who have experienced homelessness and other traumatic events. Working with a small caseload (around six residents), you will build trusting, relationships that empower people to maintain their tenancies, improve their wellbeing, and take meaningful steps towards recovery. Through practical advice, emotional support, and strong advocacy, you’ll help break cycles of exclusion and create lasting change, on each person’s terms. 

Join a small commercial team with big ambitions for the public library sector.  We see libraries as part of the solution for some of the biggest challenges in society, and one of the ways we want to bring the reach and strength of the library sector into these discussions is through contracted delivery of national services through the local library networks. 

We are seeking a Business Development Manager to help us realise our plans to secure a menu of commercial contracts that all of our 175+ member library services can choose to benefit from, according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.

This is a great opportunity to be part of a bold vision of community driven social change with public libraries - and the communities they serve - at the core. 

Our Commercial Team

Currently we hold a single commercial contract worth around £3m per year delivered through 12 libraries. Our aim is to reach a point where we have a menu of commercial contracts that all of our 175+ member library services can choose to benefit from according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.

In the current funding climate for local authorities and local government services, these contracts are not just about the income and the services they can provide, but about demonstrating nationally the power of the library sector, and how national services can be delivered locally through library services and the communities they serve.

This is a long term aim of ours – we are seeking to build the commercial team with this role and while it is initially a 12 month contract, our hope is that with the role in place we can generate the income to sustain and build on it.

Main purpose of role: 

• Support the delivery of commercial projects across the library sector
• Lead the bidding process for new contracts and services
• Manage the mobilisation and setup of contracts and services
• Manage the ongoing delivery of commercial contracts and services including management reporting and contract / service optimisation to increase benefit to the libraries and sector
• Support the development of commercial skills and capacity across the library sector
• Contribute to the growing commercial awareness and understanding within the organisation, its partners and its members.

Please see the attached job description for a full description of the role, including person specification. 

Frequent travel within the UK will be required for the role.

About Libraries Connected 

We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).  

Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people. 

Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.

While senior library leaders sit on our board and committees, we work with library staff at all levels.

As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.  

We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.  

We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.   

Our values 

• We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.  

• We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.  

• We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.  

• We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.  

Working at Libraries Connected 

We are a friendly, collaborative team of around 20 staff based all around England and Wales. 

We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team. 

We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement. 

We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role. 

All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home. 

We welcome requests for adjustments to our standard recruitment processes for anyone who needs them. 

Exciting Opportunity: Curriculum Manager at St John's College, Brighton

St John's College, based in Brighton, is seeking a dedicated and passionate Curriculum Manager to join our dynamic team. This is a fantastic opportunity for an experienced professional to play a key role in driving the quality of teaching, learning, and assessment at our college.

Key Responsibilities:

• Line Management: You will be responsible for managing a team of teachers, including overseeing sickness, holidays, and conducting regular check-ins.
• Quality Monitoring & Improvement: Take the lead in quality monitoring processes, including observations of teaching and learning, moderation, and continuous improvement activities.
• Data Gathering & Reporting: Work closely with the Deputy Head to gather the necessary information to contribute to the College's Self-Assessment Report (SAR) and Quality Improvement Plan (QIP).
• Leadership Contribution: As a member of the leadership team, you will work alongside the Head of College in implementing St John's strategy and business plan. This includes monthly attendance at leadership meetings to support decision-making and continuous development.

Why St John's College?

At St John's College, we are committed to providing an inspiring environment where both staff and learners can thrive. We offer a supportive and collaborative work culture, competitive salary, and the opportunity to make a real impact on the future of our learners.

About St Johns College

St. John's is a non-maintained specialist provision, working with autistic people, the majority of whom also have learning disabilities. Some of our learners have co-occurring conditions such as epilepsy, hearing or visual impairments, or mental health needs. We also support autistic learners who have an additional profile of Pathological Demand Avoidance (PDA) syndrome.

Who Are We Looking For?

The ideal candidate will have strong leadership skills, a commitment to educational excellence, and experience in curriculum management and quality assurance. You will be an effective communicator, dedicated to supporting and developing both staff and learners, with the ability to influence change and drive improvement.

Apply Now!

If you are passionate about education and eager to make a difference in autistic young people's lives, we want to hear from you. Join us at St John's College and help us continue our mission of delivering high-quality education.

Closing Date: Thursday 4th September 2025 

Shortlisting Date: Friday 5th September 2025 

Interview Date: Friday 12th September 2025 

Start Date: January 2026 

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Curriculum Manager- Recruitment Pack- St Johns11 (3).pdf (1.42 MB)

Creative Support is a non-profit provider of personalised care and support services for a wide range of service users. We are currently recruiting for enthusiastic and motivated Relief Support Workers to join our residential service in Bromham, Bedford. If you would like a rewarding role that includes working with people who have learning and physical disabilities to achieve their life goals and join the local community then we would love to hear from you.

Our service users at 3 The Glade, Bromham enjoy going out on local walks, watching films, bowling, discos, and going out shopping where we might even stop for a bite to eat! We are looking for Relief support workers who are active, engaged and will empower these people to improve their independence and quality of life.

Day-to-day tasks of Relief Support Workers would include:

-Supporting service users inside their own home and out in the Bromham community

-Supporting service users to retain their independence by teaching life skills, such as shopping, using public transport and cooking

-Engaging in activities with the service users and encouraging them to take up hobbies and achieve their personal goals

-Providing emotional support for an individual and their families.

-Providing respectful personal care and helping service users retain their dignity at all times

-Assisting with the day-to-day running of the service, including administering medication, paperwork, emails and other office duties

A minimum of twelve months experience of working with people who have learning disabilities and/or autism is essential.

Drivers are beneficial due to the location of this service. However, there are some bus stops nearby and if you are a driver, there is free parking offsite for staff.

Vacancy Reference Number: 86518

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Job Title: Operations Manager 

Duration: Permanent 

Hours: Full time

35 hours per week Monday – Friday 

Salary Scale:£36,839 – £42,781  
Appointments are made at the start of the salary scale, with annual pay progression through the scale based on satisfactory performance. The pay scale is reviewed annually in the light of cost of living and operational budgets.  

Pension:                   6% employer pension contribution

Holiday:                   26 days plus bank holidays

Reports to:            Deputy Director 

Line Manages:         Operations Supervisors, Gallery Technician, Front of House staff and Cleaners 

The appointment is subject to a satisfactory DBS check 

The Operations Manager is a key role within the team, ensuring the effective and efficient management of the SLG’s three sites: the Main Gallery, the Fire Station and Art Block. This includes managing the maintenance and upkeep of the SLG’s Grade II listed buildings and artist-designed gardens, as well as leading the Front of House team to ensure that the SLG provides a welcoming and inclusive environment for all visitors and a high quality of visitor experience. 

The Operations Manager works closely with the Deputy Director and manages a team comprising two Operations Supervisors, the Gallery Technician and contracted and casual Front of House staff and Cleaners. The role takes the lead on the implementation and monitoring of the SLG’s environment and sustainability policy and contributes to organisation-wide work towards the SLG’s equity, diversity and inclusion objectives. 

The post holder will be required to be an appointed first aider and a fire marshal, as well as a primary keyholder. They may, therefore, be called upon for out of hours emergencies. Appropriate training will be given. 

In our endeavour to diversify our workforce and create a more inclusive environment, we particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people. 

The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.

We are a small, growing charity delivering many school leadership programmes, with a growing research and policy arm. We have had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and campaign to lower exclusions across England.

The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As Data and Evaluation Manager you will:

Manage research and evaluation activities

• Evaluation project design

• Data collection

• Data analysis 

Collaborate on building and applying evidence 

• Embed learning - Work closely with colleagues to interpret and understand evaluation findings to inform programme development, fundraising bids, practice reports and policy work. 

• Sector awareness - keep up to date with developments in education, inclusion, attendance and exclusions, as well as research and evaluation methods relevant to our work

• Internal collaboration - support teams with ad hoc data queries, whether related to our own programmes or data from external sources, such as schools, 

Communicating insights

• Insight reporting

• Knowledge sharing 

• External representation

Our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible. If this sounds exciting rather than daunting, then this could be the role for you!

The Candidate
We are seeking a combination of the following skills, aptitude and experience:

Essential – We are looking for someone with the following knowledge, experience and skills, though you may be stronger in some areas than others:

• Track record of using research and evaluation methods

• Confidence analysing and presenting data clearly 

• project management skills

• Ability to report and communicate findings 

• Knowledge of the ethical and legal aspects of social research 

• Proven ability to work independently and take initiative

• Strong interpersonal and communication skills

• Strong time management skills

• Passion for The Difference's mission 

You are more likely to be successful in your application if you have either/both:

• Familiarity with the education sector and/or school data systems, example MIS

• Ability to conduct desk research and literature reviews

• Lived experience or insight into the school experiences of marginalised young people

Location: Glasgow, Scotland
Department: Big Issue Frontline
Contract type: Permanent
Hours: 35
Salary: £28,122.24 per annum
 
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
 
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
 
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
 
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
 
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
 
Salary and Benefits offered:

• Salary of £28,122.24 per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details
 
The role is based at our offices in Bath Street, Glasgow but you will be supporting vendors throughout the region and therefore must be willing to travel throughout the region as required.
 
Closing date - 4th September 2025 (23:59pm).
Interviews will be held on 11th September 2025
 
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
 
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
 
REF-223400

Finance Manager  

Join our mission to make a difference to people’s lives

 Solihull Care Housing Association (hybrid)

Contract: permanent

Hours: full time 35hrs a week, will consider 28hrs a week. Dynamic working arrangements.

Salary: £43,000 to £47,000pa (FTE or 35hrs a week) depending on experience

Closing date: Open until filled – early applications encouraged

Are you a finance professional with a passion for social impact? We’re looking for a Finance Manager to join our dedicated team at Solihull Care Housing Association (SCHA), where we’re committed to delivering safe, affordable, and sustainable housing across our communities.

We are a small, dynamic housing association, registered with the Regulator for Social Housing; we manage 156 homes across the Solihull area. We pride ourselves on being close to our customers and collaborative in our approach.

This is a new role as we review our 10-year business plan, focusing on property and services improvements, potential new developments and offering value for money, this is an exciting time to join us.

About the Role

As Finance Manager, you’ll play a key role in ensuring the financial health and sustainability of the organisation. You’ll lead on budgeting, financial reporting, and compliance, while supporting strategic decision-making across the business.

This role is both strategic and operational, involving close collaboration with our board, CEO and colleagues, as well as external contractors, suppliers, and stakeholders. The ideal candidate will be an experienced and qualified accountant, ready to play a key advisory role in a small business and willing to adopt a hands-on approach when necessary. The finance team also includes a part-time finance officer and an assistant.

Key responsibilities include:

• Managing monthly and annual financial reporting
• Leading the budgeting and forecasting process
• Ensuring compliance with regulatory and audit requirements
• Supporting the senior leadership team with financial insights and analysis
• Overseeing a small finance team and promoting continuous improvement

What We’re Looking For

• A qualified accountant (ACA, ACCA, CIMA or equivalent)
• Experience in the housing, public, or not-for-profit sector (desirable)
• Strong leadership and communication skills
• A proactive, solutions-focused approach
• A commitment to our values and mission

Why Join Us?

• Flexible and hybrid working options, with some attendance in the office for key meetings and team connection.
• 32 days holiday per annum including bank holidays. In addition you can take one day off a year to take part in a volunteering activity
• Free parking
• Nest Pension scheme – employer contribution of 5% with 5% employee contribution.
• Access to wellbeing support via Employee Assistance Programme
• Generous sick pay provision
• Long term service rewards
• Right to unpaid Parental leave after qualifying period
• On-going training with yearly performance appraisal and personal development plan
• Team planning days, regular internal training sessions
• Supportive and inclusive workplace culture

To be considered for this role, all applicants must have the right to work in the UK.

Solihull Care Housing Association aim to be an equal opportunity employer and we are determined to ensure that no applicant or employee receives less favourable treatment.

This post is subject to a DBS (Disclosure and Barring Service) check.

No contact from agencies or media sales please.

We are seeking caring, reliable and responsive Relief Support Workers to join our team providing person-centred care and support to older people and adults with support needs within an Extra Care Scheme in Bromley.

Extra care housing enables older people to live as independently as possible in a friendly, inclusive and safe environment whilst receiving the care and support they need. We want our service users based in Bromley to lead active and positive lives and to be supported to enjoy physical and mental wellbeing. To achieve this we need responsible, compassionate individuals who can deliver respectful personal care and person-centred support.

You must be able to engage positively with the service users based at our Bromley Common service and their families and to build trusting relationships. Good written and verbal communication skills are essential for this role, as is the ability to provide respectful personalised care.

12 months minimum previous care experience is essential for the role of Relief Support Worker. We will appreciate your life experience, caring approach and personal qualities as well as relevant skills and experience.

This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, and is ideal for fitting around personal commitments, study or caring responsibilities.

As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country and provides information on the service and shifts, including directions. You will be paid weekly.

Vacancy Reference Number: 86526

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

About you

You’re entrepreneurial, proactive, and relationship-led. You treat your work like it’s your own business - spotting opportunities, testing ideas, chasing results.

If you come from a big-charity, email-heavy world, this probably isn’t for you. But if you thrive in fast-paced environments, prefer the phone to the inbox, and enjoy building personal, scalable supporter experiences - we’d love to talk.

In the last three years, we’ve bought and built a swim events series, doubled our unrestricted income, and grown a committed community of 3,000 annual fundraisers. We want someone who’s excited to be part of that kind of ride.

You’ll bring experience, strong instincts, and a deep understanding of supporter journeys. You’ll enjoy digging into detail - like optimising email split-tests - but also stepping back to shape the big picture. Perhaps you even like outdoor swimming.

About us

We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we plan to do it in the next 10 years.

We own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - and we’ve built a growing series of 24-hour relay swims in lakes and lidos. Our swim events raise over £1m a year, with 80% of that income unrestricted. Our community of 3,000 fundraisers is at the heart of that success.

We’re a small team that moves fast. Strategy and delivery go hand in hand. We test ideas, learn quickly, and cover a lot of ground. You’ll need to enjoy that kind of environment to thrive here.

The role

As our Challenge Events / Supporter Journey / Fundraiser Experience Manager (call it what you like), you’ll lead the supporter journey for our 3,000 challenge event fundraisers - making sure every interaction is personal, motivating and meaningful.

You’ll plan and deliver comms across all channels, from automated emails to personal messages and calls. You’ll ensure people feel seen, valued, and inspired - and help them understand the difference they’re making.

Your goals will be to increase fundraising per head in the short term, and supporter lifetime value in the longer term. You’ll also help us explore opportunities for repeat fundraising, corporate giving, major donors, and regular giving - working closely with the wider fundraising and events team.

You’ll be the go-to expert on supporter journeys: leading, challenging, testing, and building evidence for what works. From refining the Fundraiser Hub to creating new stewardship ideas or in-person experiences, you’ll shape a journey that turns one-time swimmers into lifelong supporters.

You’ll also collaborate with our Events Marketing team - because our fundraisers aren’t just donors, they’re also our best ambassadors. The better their experience, the stronger our word-of-mouth marketing and the faster our events grow.

You’ll have a lot of freedom to test ideas - as long as you can show the financial model makes sense.

Key Responsibilities

Challenge Event Supporter Journey & Retention

Learn

• Review and lead audience insight to understand motivations and barriers
• Spot opportunities to increase value, connection and community 

Design

• Optimise our Supporter Journey plan to increase fundraising per head and product depth, and build strong, long-term relationships with supporters. 
• Ensure that our ‘Fundraiser Hub’ and other materials meet industry best practice 

Deliver 

• Send all emails for 15-20 events, following the Supporter Journey plan
• Attend many weekend swim events throughout the summer, giving our fundraisers the best possible experience to ensure that they sign-up to an event in the future
• Deliver additional personal touches to deepen relationships,  for example in-person events, training groups, information, offers, case studies, phone calls, hand-written cards, personalised thank-you communications, impact updates, recognition opportunities
• Lead our CRM use, keeping it up to date with supporter information
• Have a good knowledge and understanding of our ‘Swimmer Hub’ and where to access information about our swims

Deepen

• Cross-sell other fundraising products to our swimmer audience.  We magic up 3,000 new relationships every year 
• Maximise the opportunities each year to identify Corporates, Major Donors, Regular Givers, T&Fs and repeat fundraisers from this audience
• Develop new products - like Regular Giving or Memberships - with this audience in mind first. 

Improve

• Take a data-driven approach to improving our Supporter Journey and Communications across our products 
• Track data and deliver regular reporting to the Head of Fundraising and CEO to ensure that we remain on track for fundraising targets (e.g. JustGiving pages and amount raised so far)
• Continuously develop by learning and following industry best practice and current trends to identify opportunities to improve our Supporter Journey. 

Supporting Individual Fundraisers

• Input to CRM - Design and deliver Supporter Journey
• Create tips, templates, and tools (like email drafts, social media post ideas) for effective fundraising.
• Respond to Fundraisers through our Fundraising email inbox and social media pages and messaging platforms.
• Work closely with our mailing house to post fundraiser thank you's where necessary.

Fundraising know-how

• Stay informed and educate others on the latest fundraising trends and tools by engaging with industry updates, attending webinars, and exploring best practices. 
• Regularly share insights and recommendations with the internal team, fostering collaboration and continuous improvement in fundraising innovations.
• Ensure that you are up to date with Fundraising Regulator best practice and legal process and attend regular training sessions on industry changes or updates.

Desirable skills and experience

• Customer Experience or Customer journey design & delivery
• Previous experience working in or with an ambitious charity or nonprofit
• Familiarity with fundraising trends and best practice
• A point of view on supporter upgrade, cross-sell, or stewardship strategies
• Experience working on donor or customer retention
• (For Manager Level) Demonstrable success overseeing and growing a broad fundraising mix, from T&F to Challenge Events, Corporate to Regular Giving.

You’ll thrive in this role if you are:

• A natural relationship-builder who genuinely enjoys making people feel seen, valued, and appreciated.
• Excited by challenge and change - and happy to test, learn, and adapt.
• A thoughtful communicator who can balance efficiency with warmth.
• Organised and proactive, with the drive to get things done and the humility to ask for help when needed.
• Proud to take ownership and always on the lookout for ways to improve and grow.
• Energised by teamwork, collaboration, and shared purpose

If this sounds like the role for you, then please do pick up the phone to express an interest in the role and ask any questions that you may have. 

Please send a CV and Cover Letter to apply.

We’re looking for a Senior Philanthropy Manager to join English National Opera and play a leading role in sustaining and growing our philanthropic income.

This is a highly visible and rewarding role for someone with emotional intelligence, creativity, and discretion. If you’re passionate about the arts and skilled at building relationships that lead to transformative support, we’d love to hear from you.

Requirements:

• Passionate about working for an organisation with accessibility at the heart of everything it does

• Outstanding fundraising abilities with experience securing five and six figure gifts and managing public facing appeals

• Passionate and knowledgeable about the arts, music and opera  

• Ability to build positive relationships with internal and external stakeholders, including funders of all kinds, audience members, visiting artists and ENO colleagues across all department

• Knowledge of Greater Manchester’s cultural scene and networks in the region

• Dynamic individual with the ability to work independently and collaboratively within the Development Department​

• Supportive colleague and experienced people manager, willing to share  skills, experience and knowledge with other fundraisers in the Department

• Ability to work with and build excellent working relationships with a wide range of visiting directors, conductors, designers and musicians as well as internal ENO staff

• Confident with technology and experience working with ticketing and CRM Systems​

• Excellent verbal and written communication and skills including excellent attention to detail

• Evidence of networking and relationship building at a senior level

• Commitment to professional development with a willingness to develop knowledge, skills and experience​ 

• Excellent communication skills and ability to present complex budgets in a simple manner appropriate to different stakeholder audiences

 

Benefits:

- 25 days annual leave plus public holidays

- Free/discounted ENO tickets

- Salary sacrifice pension scheme

- Eyecare vouchers

- Employee Assistance Programme

Please see our recruitment pack for more details.

English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, English National Opera particularly encourages potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.

UNISON is seeking a Human Resources Officer to work within the Human Resources and Staff Development team. This will be part of a job share, so we are looking for a job share partner.

About this job

The role of the Human Resource Officer is integral in progressing UNISON’s people management and wide HR strategic agenda. It will provide professional human resource and employee relations advice and support to UNISON’s managers on key areas such as case management, staff movement and recruitment, absence management and Occupational Health referrals, and general people matters.

The role will be responsible in providing support to managers in addressing performance, harassment, grievance and disciplinary matters effectively in line with current employment law, while also ensuring that staffing budgets are managed and maintained within the financial guidelines.

The successful person will have the ability to problem solve with a proactive approach to finding solutions and have the ability to advise and communicate effectively. They will have experience of operating in an environment where there is an active trade union representative and negotiate and consult on day to day issues.

About UNISON

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.