Supporter manager jobs

Established in 1997, Jigsaw4u provide a range of services for children, young people, families and vulnerable adults experiencing complex social and emotional difficulties across South West London. Jigsaw4u has experienced considerable growth and development over the past several years. Jigsaw4u’s Board of Trustees and Chief Executive Officer (CEO) have recognised the need for dedicated staffing resource to hold the day-to-day responsibility for the service management function as part of our Senior Leadership Team (SLT).

As a member of our SLT, you will help to deliver and shape and the organisation’s vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.

Under the direction of the CEO, the postholder’s areas of responsibility will be to:

• Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
• Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
• Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on our beneficiaries lives.
• Work proactively and collaboratively to identify innovation and business improvement within the SLT to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
• Play a full part in the development of the SLT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
• Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
• Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
• Support the CEO in funding and tender applications
• Support the CEO and fundraising team in generating income

As a member of the SLT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.

Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.

As Community Fundraising Assistant you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition, you will support and help to develop our volunteering programme establishing more connections across our community to raise more voluntary income.

Directly supporting the Community Fundraising Manager and working closely with all of the Supporter Engagement team it would be beneficial, but not necessary, if you have previous experience or an interest in fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative and interpersonal skills, the ability to manage a varied workload and be highly organised.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.

We offer flexible working patterns, both in terms of hours and remote working. Please note that this role will require the Community Fundraising Assistant to be in the office for a minimum of 2 days a week, to carry out regular posting of fundraising materials and weekly income and donation processing duties.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 22nd September 2025 at 09:00AM

Interview date: 7th October 2025

Individual Giving Officer (Maternity Cover)

Location: London/Hybrid

Department: Group Marketing and Communications

Contract type: Fixed Term Contract

Hours: 35 (Full time) - Part time 28 hours considered

Salary: £30,000 - £35,000 per annum depending on skills and experience

Join us as an Individual Giving Officer and help raise vital funds to support Big Issue vendors across the UK.

At Big Issue Group, we're on a mission to end poverty through innovative social enterprise. You'll know us best for our iconic magazine sold by vendors on streets nationwide – but we do so much more than that.

We create opportunities for the 14.5 million people living in relative poverty in the UK to earn, learn and thrive.

As our Individual Giving Officer, you'll be at the heart of raising unrestricted funds that directly support our work with Big Issue vendors and our broader poverty-fighting initiatives. This isn't just about fundraising – it's about connecting with people who share our vision and want to be part of the solution.

Your day-to-day will involve developing and running campaigns that recruit new supporters and keep our existing donors engaged across multiple channels. You'll get to work closely with our vendors and support teams to uncover the powerful stories that show the real impact of people's contributions – then craft these into compelling content that inspires others to get involved.

We're looking for someone who can think creatively about income generation, manage the production of supporter materials, and dive into the data to see what's working. You'll be collaborating with colleagues across the organization and working with various stakeholders to make sure our message resonates with supporters.

This role comes with ambitious growth targets, and you'll play a crucial part in helping us reach them. If you're passionate about using storytelling to drive social change and want to directly support the vendors and communities we serve, we'd love to hear from you.

We are looking for this role to ideally start early November.

Salary and Benefits offered

• Salary - £30,000 - £35,000 per annum - for full time.
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Access to Blue Light Card benefits scheme.
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

This role is based at the Big Issue Groups Head Office at Finsbury park with Hybrid Working available.

Closing date - 12th September 2025 (23:59pm) - Interviews and shortlisting may take place before the advertised closing date so please apply asap.

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, the Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now the Big Issue Group consists of the Big Issue Media Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Impact Ltd.

REF-223 692

Ref: GIW-252

Are you a proactive, compassionate and experienced Intervention and Support Worker with a proven record of delivering gender-specific support.  Do you have professional expertise and lived experience of overcoming similar barriers to those faced by the client group?

If so, join St Giles as an Intervention and Support Worker, where you will provide essential guidance and support to vulnerable and at-risk girls to overcome challenges, set and achieve academic and personal goals, and make informed, positive choices that reduce their risk of becoming victims of crime or experiencing exclusion from education or wider society.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role
As our Support Worker, you will be expected to establish and maintain positive relationships with identified vulnerable young girls, providing emotional support, guidance, and mentorship and help them in setting and achieving academic, personal, and career goals.  We will count on you to address individual needs and challenges by drawing on personal experience, local knowledge, professional skills, and programme materials to offer tailored support and intervention, plus collaborate with professionals to develop and implement strategies that minimise risk for those involved in the programme.

Promoting the development of positive, pro-social attitudes, behaviours, and social skills among the client group and supporting or co-delivering St Giles’ SOS+ awareness sessions at both Tier 1 and Tier 2 levels are both key aspects of this role, as is providing guidance on resolving interpersonal issues and keeping accurate records.

What we are looking for

• Relevant direct or indirect experience of the criminal justice system
• Experience in supporting at risk young girls within either education or community settings
• Knowledge of the challenges and issues facing vulnerable young girls within the local area
• Understanding and demonstration of professional standards and accountability
• Total commitment to excellent safeguarding practice
• Excellent interpersonal, IT and communication skills, verbal and written
• A professional, collaborative and flexible approach to your work.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment

If you have any queries, or require further support, please visit our website. 

Closing date: 8th September 2025Interview date: 15th of September 2025 

Early Literacy Interventionist (North London)

• £16 per hour

• Working across two schools -  20 hours per week, over 5 days per week, so 4 hours per day

• Contract to July 2026 (with the possibility of extension, funding permitting)

Are you looking for a new challenge? Are you keen to work with children to support and develop their phonics and reading skills? 

38% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive. We work to ensure that all children have 1:1 reading support at the time they need it most.

Our Early Literacy Intervention (ELI) programme (based on a model that serves 20,000 children successfully in the USA) provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Literacy Interventionist works individually with target children. 

This ELI role, reporting to the Schools Development Manager, is a great opportunity for someone who wants to develop and grow their knowledge of phonics and/or their teaching skill set. It is ideal for someone with previous school experience who is looking for a new and exciting challenge.

You will conduct initial baseline assessments and then deliver differentiated, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Although you are employed by Chapter One, you will work closely with the school team to understand the progression of the school’s phonics teaching; establish tailored plans for each child and feedback on pupil progress. Using your knowledge and insight, you will also collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. 

This is a part-time role, based across two primary schools in North London. One school is Millbrook Park CE Primary School, NW7 1JF and the other is The Devonshire Hill Nursery and Primary School, N17 8LB. Our preference is for a candidate who will work across both schools, travelling between them in the middle of the day. However, if you are only interested in working 10 hours per week in one school then please state this in your application.

Closing date for applications: Sunday 21st September at 9pm

Interview date: Thursday 25th September

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.

This brand-new role will play a fundamental part in helping communities to move more in five priority places with higher levels of inactivity and inequality in Hampshire and the Isle of Wight.

You’ll be helping to create better conditions for people to be more active, overseeing and coordinating a programme of work that requires a shift in mindset, a more collaborative approach, and the coming together of key people and organisations in place.

Pay and benefits

· Full time role (35 hours per week)

· Salary range: £32,500 to £39,200 per annum

· 25 Days holiday (plus bank + public holidays)

· Flexible hybrid working

· 10% Employer pension contribution

The Person We’re Looking For

We’re looking for someone with a passion for connecting with communities and understanding the value of their insight.

You’ll be a confident communicator and facilitator and be able to bring people together under a common goal.

You’ll have experience of managing programmes and budgets, delivering on-time and in budget.

You’ll be curious about what works and what doesn’t and able to capture evidence to help the programme learn and evolve.

You’ll be great at building trusted relationships and networks.

Role Highlights

You’ll be co-ordinating our programme of work across five priority places in Andover, Gosport, Isle of Wight, New Forest and Rushmoor.  

• Developing and nurturing key relationships in each place
• Managing the implementation of our Place in Focus delivery plan
• Capturing and evaluating insight from work happening from across the team and sector to help us understand what impact the programme is having
• Managing contracts for the external expertise needed to help support the work
• Regular reporting on the programmes progress, including budget updates

There are so many people involved in supporting communities to be more active. As well as the Energise Me team, you could be working with professionals in the Health Sector, Local Authority, Education, Charity, Housing and Planning across Hampshire and the Isle of Wight.  Central to it all is working alongside people in the community too.

Other things to know

We offer great flexibility as an organisation. We’re in the office two days a week, and make sure we’re all in on a Tuesday so we can meet as a team. The rest of the week you can work from our office, remotely in our priority places or home – it’s up to you.

We work in communities across Hampshire and the Isle of Wight, travel across the five priority places will be expected as part of the role.

The role is part of our Place team. You’ll be supported by the Head of Place and the rest of the Energise Me team to grow and develop your own skills and knowledge.

We’re part of a network of 42 Active Partnerships across England, supported by Sport England and connected to their system partners. These also provide opportunities for networking, learning and development.

How to apply

To apply for this role, you will need to complete a short application via our online recruitment platform, Applied. Using Applied allows us to review applications anonymously to help reduce the chance of bias in the hiring process.

You will need to answer a small number of questions that relate to the job description and person specification. If you’re providing examples to support your answer you can draw upon experience from previous work, your personal life or your education.  

Your application will be anonymously reviewed by three of our team to ensure fairness.

Deadline for applications: Sunday 14 September (23:59)

Interviews will take place in Winchester on either Wednesday 24 or Thursday 25 September.

We are seeking a Senior Quality Practitioner – Medication Lead; a newly developed role which will significantly contribute to quality assurance across the organisation. The role will concentrate on medication governance and improvement processes across our national services, particularly those services who are registered with CQC. Creative Support currently has over 650 services, including Learning Disability, Mental Health, Care Homes, etc. The role will be well supported within the highly experienced and established quality team who have been together in its current work for over 10 years.

Key areas of concentration for this post holder are to have a leading role in medication good practice including ensuring policies and toolkits enable excellent medication management and to audit sites to ensure compliance against policy and protocols. You will have a strong position within the Medication Assurance Group, where you will work closely with other departments and operational leads to enhance and improve our medication practices.

You will be based within the Quality team and will contribute to our audit and social care governance processes. Full induction and comprehensive training provided. The role is newly developed and hence the successful candidate will be involved in the strategy for the role in conjunction with the Head of Quality. This is a progressive role for an experience professional in Health and Social care with a passion for high standard of health support and medication good practice. This is a varied role and suits someone who is organised, caring with great insight into good practice standards.

Vacancy Reference Number: 87395

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

£27,500 - £28,638 per annum (Additional payment of £30 per night for the on-call cover duties)

Permanent, Full Time (37.5 hours per week on a 24hr shift system)

Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment.

Joining us as Supervisor / Assistant Manager (Residential Service / Home), you will support the Service Manager by coordinating and leading shifts to ensure the needs of the people we support at our residential homes are always being met. Acting as a role model for the team, you will develop and facilitate individual support plans, risk assessments and behaviour management support plans, ensuring the running of the home is to its highest possible standard.

Providing person centred support for individuals who have a range of physical and learning disabilities including people with profound, multiple learning disabilities and complex health needs, you will report any unusual occurrence in the service user’s condition or behaviour to management and where necessary, adhere to safeguarding policy.

Supporting people to experience life opportunities which promote the growth of individuals to their maximum potential, you will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support.

About You

• Previous experience in a senior/supervisory role in residential care.
• Hold an NVQ Level 3 in Residential Care (Level 5 desirable or willingness to work towards it)
• Have a strong understanding of safeguarding and relevant legislation. 
• Effective leadership and communication skills.
• Experience working in care, preferably with individuals with learning disabilities or complex health needs.
• Experience providing personal care and support and the administration of medication.
• Experience of assessing the needs of vulnerable people and developing effective risk management plans.
• Caring and self-motivated, with a passion and want to help people with learning disabilities and complex health care needs.
• Full UK Driving Licence and access to a vehicle.
• Flexibility – willing to work weekends, bank holidays and out of hours working.

About Us

Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club.

What you will receive whilst working for us:

• 28 days holiday per year pro rata inclusive of bank holidays
• Increased holiday entitlement with service
• Pension Scheme
• Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids.
• Life Insurance Scheme (after 6-month probation)
• Excellent internal and external training offered.
• Monthly staff prize draw
• Cycle to work scheme
• Access to Wage Stream

Location: Stockport, with options for hybrid working
Department: Trading Support
Contract type: Permanent
Hours: 35
Salary: £35,494

Who are we?

NUS is a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. In Scotland, there are over 40 students’ associations representing 460,000 students.

NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ unions.

We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.

What we do

Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our member’s development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members.

The student movement is fast-paced and sometimes challenging, but we’re also a big family who support each other.

We’re see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception. And we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.

What’s the job?

In this exciting and varied role, you will take the lead in delivering commercial marketing initiatives that add real value to both students’ unions and our supplier partners. Working within the Commercial Development team, you’ll be responsible for planning and executing the activity against brand development programmes across key sectors including retail, catering, and licensed trade. These initiatives are designed not only to drive commercial returns, but also to deliver on the values and mission of NUS – putting ethical, sustainable, and student-focused outcomes at the heart of everything we do.

Your role will include working with the buyers to negotiate marketing activity with NUS-approved suppliers, ensuring that all initiatives are aligned with agreed budgets and the broader annual trading plan. You’ll be the key point of contact between suppliers and students’ unions, maintaining strong working relationships, identifying mutual opportunities, and ensuring each marketing activity is underpinned by a clear business case and measurable outcomes.

You will also play a pivotal role in shaping the future of our commercial partnerships. You’ll develop marketing plans for new and existing suppliers, and work closely with the Trading Manager and buyers to ensure continued investment in marketing activity that benefits students, unions, and brands alike.

Who you are

To succeed in this role, you’ll need significant experience in a business-to-business (B2B) sales or account management environment, as well as a strong track record of project delivery. You should be confident in negotiating and managing budgets, using data and insight to inform decisions, and pitching marketing ideas to external stakeholders.

We’re looking for someone who is commercially astute but also deeply values-led – someone who understands how ethical and sustainable business can thrive in a student-led environment. Strong interpersonal skills are essential, as you’ll be working with a diverse range of stakeholders from student officers to senior brand managers.

This is a unique opportunity to combine commercial acumen with social impact, contributing to a team that is passionate about empowering students, supporting unions, and driving positive change across the UK’s education sector.

Why apply?

As well as a great place to work, we offer a range of benefits including:

• Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
• Enhanced sick, maternity, paternity, shared parental and adoption pay
• Paid volunteer days
• Health Cash Plan
• Pension scheme with employer matched contributions up to 6%
• Employee Assistance Scheme
• Cycle to Work Scheme
• Childcare Allowance
• Paid volunteering days- three days per year for full time staff

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.

We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.

Please apply via our online application form, we are unable to accept CVs.

Closing date for applications is Tuesday 30th September 2025.
If you’re successfully shortlisted we’ll see you at an interview during w/c 13th October 2025.

REF-223781

Role Overview:
We are working with a leading mission-led organisation who are seeking an experienced Senior Product Manager to take strategic ownership of their central digital platform.

This role will be pivotal in driving the next phase of website development, shaping its direction and ensuring it delivers measurable value for audiences and organisational goals. With a recently upgraded content management system (CMS) in place, the post-holder will oversee innovation, continuous improvement and future-focused product development, while managing a small team and working closely with internal stakeholders and agency partners.

This position is both strategic and operational, balancing user-centred design with organisational priorities such as revenue generation, membership, donations and wider digital engagement.

Key Responsibilities:

• Implement the interim website strategy and define future digital priorities.
• Develop and maintain a clear product roadmap aligned with organisational needs, audience expectations, and budget considerations.
• Use data, insights, and user research to guide product decisions and improve key user journeys.
• Champion best practice in digital experiences for fundraising, membership, and commercial activity.
• Own the product backlog, setting clear requirements, timelines and KPIs.
• Oversee the scoping, prioritisation and delivery of new features and improvements.
• Ensure smooth collaboration with external agencies and suppliers, securing high-quality and cost-effective outputs.
• Track product performance, monitor budgets, and ensure compliance with governance regulations (GDPR, PCI, etc.).
• Act as the central point of contact for digital product development across the organisation.
• Facilitate collaborative workshops, managing input from diverse stakeholders.
• Present progress, blockers and solutions at senior-level meetings, advocating for user-centred and evidence-based design.
• Communicate product priorities clearly across technical and non-technical audiences.
• Lead and support a team of three direct reports, setting clear goals and driving professional development.
• Foster a collaborative, inclusive, and innovative working culture.
• Role model organisational values, embedding diversity, equity and inclusion into digital product development.
• Manage digital budgets effectively, including forecasting, monitoring, and reporting.

Person Specification:

• Proven experience leading digital products in complex organisations (charity, cultural or mission-led sector desirable).
• Strong track record in defining and delivering product strategy and roadmaps.
• Expertise in SEO performance and digital growth strategies.
• Skilled in applying user research and analytics to shape decisions.
• Experience of Agile or blended delivery methodologies.
• Budget management experience, including forecasting and reporting.
• Ability to lead multidisciplinary teams and inspire collaboration.
• Strong supplier and stakeholder management skills, with the ability to influence at senior levels.
• Excellent communication skills, able to translate technical and strategic concepts for different audiences.
• Adept at balancing user needs, organisational priorities and technical feasibility.
• Skilled in setting and measuring KPIs to drive continuous improvement.
• Strategic thinker with strong operational delivery skills.
• Confident decision-maker, comfortable working at pace in a complex environment.
• Committed to inclusivity and ensuring digital products are accessible and representative.
• Passionate about digital innovation and the role of technology in delivering social impact.

What’s on Offer:

• A 12-month contract within a fantastic organisation.
• Hybrid working with 3 days per week in Central London office.
• A salary of £50,000 to £55,000 for the successful candidate.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​

Brief role description

The Caseworker NOVA Wales will manage and support a caseload of vulnerable veterans initially in South Wales. As an integral and highly valued member of the team, you will provide peer support and practical assistance to colleagues and people using the service.​

​

Interested? Want to know more about the Charity?​ Check out our website.

​

​Eager to know more about the role?​ Have a look at the Job Description attached.

​

​What’s in it for you?​ Check out our Benefits.

​

Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Monday, 8 September 2025.

​

Got questions about the role? Get in touch with the People Team 

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​

We have an exciting opportunity for a Triage & Early Intervention Officer (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week. This is for 12 months fixed term.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff.

As a Triage & Early Interventions Officer you will: -

• Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
• Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Ensure that support plans are developed with clients where appropriate.
• Maintain accurate and confidential case management records and contribute to monitoring information for the service.
• Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.

You will need:

• The ability to undertake impact and risks assessments and identify appropriate support
• The ability to manage a demanding workload and to meet a range of conflicting deadlines
• Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
• Experience of delivering a service and working directly with clients in a statutory, voluntary or community work setting
• Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Main purpose of post
To provide high-level, confidential administrative and strategic support to the
CEO and Deputy CEO, enabling them to focus on leadership priorities by
managing their schedule, communications, and key relationships—while also
supporting governance functions and ensuring smooth coordination with the
Board of Trustees and senior leadership team.
Co-ordinate and service all Board of Trustee meetings and committees to ensure
the charity is effectively governed. You will provide support to the Trustees as
required.

Support the Senior Leadership Team by co-ordinating and servicing meetings,
creating and monitoring action logs and administering the Risk Register.

Key Responsibilities

Executive Support:
 Provide proactive administrative and strategic support to the CEO and
Deputy CEO, including diary management, meeting coordination, and
handling correspondence.
 Manage and prioritise emails, draft communications, and assist in the
preparation of reports, presentations, and briefing documents.
 Coordinate travel, event attendance, and speaking engagements for the
CEO and Deputy CEO.

Board & Governance Support:
 Act as the key administrative support for the Board of Trustees and
Board committees, including scheduling meetings, preparing and
distributing papers, taking accurate minutes, and tracking actions.
 Maintain governance calendars, ensuring alignment with charity
reporting requirements and deadlines.
 Support the CEO and Head of Governance & Operations in ensuring
compliance with regulatory and governance obligations (e.g., Charity
Commission, Companies House).
 Facilitate effective communication between the CEO and Trustees, and
support Board induction, development and off boarding processes.
 Maintain accurate records and filing systems for confidential and
governance documentation.

Stakeholder Engagement:
 Liaise with internal and external stakeholders on behalf of the CEO in a
professional and timely manner.
 Support the planning and execution of high-profile meetings and events
involving funders, partners, and supporters.

Office and Project Support:
 Assist in the delivery and tracking of cross-organisational projects led by
the CEO.
 Coordinate Leadership meetings including preparing agendas, papers
and monitoring progress against the annual plan
 Coordinate the reporting from strategic working groups to monitor
progresses against objectives
 Coordinate and prepare assurance documents including the Risk
Register, CEO report and regulatory or compliance documents, as
required
 Provide occasional support to the senior management team, as required
 Undertake any other duties as the organisation may reasonably require.
 Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team
 Able to work flexibly, including working occasional evenings.

Who you are
We are looking for a highly capable and discreet Executive Assistant to support the
CEO and Deputy CEO and who will play a key role in ensuring the smooth operation
of the charity’s governance framework. The successful candidate will provide
executive-level administrative support, coordinate the Board and Committee cycles,
and act as a central communication point between the CEO, Board members, senior
leadership team, and external stakeholders. This is an exciting and pivotal role at the
heart of a purpose-driven organisation making a real difference to the lives of
thousands of local people.
About you:
 You will be professional and discreet and feel comfortable being part of a fastpaced
charity team
 You will have excellent communication skills (both written and oral)
 Able to manage your own workload and priorities to agreed deadlines
 You will enjoy managing relationships, working in a professional manner at all
times
 Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives
and values, and to always work in the best interests of the charity.
 Support and encourage harmonious internal and external working
relationships
 Make a positive contribution in delivering the charity’s strategy and raising the
profile of Weston Park Cancer Charity

How to apply
Closing date: Sunday 14th September @11.59pm
Interview date: Monday 29th September
Application format: Please send a CV and covering note demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering note will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than one
page.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process, so please do not forward any documents in
PDF format.

Salary: £30,220 per annum
Hours: Full time
Contract: Permanent
Benefits:

- 27 days’ annual leave + statutory holidays + 3 closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Office location: London
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your above office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Desktop Support Engineer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website. 
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Complete responsibility for the helpdesk queue. Taking ownership of all calls logged and working with ICT team members to find an effective resolution.
- Installing, troubleshooting, diagnosing, maintaining, upgrading and auditing all applications, hardware and equipment to ensure optimal workstation performance.
- Working with the ICT team to ensure the NHF's ICT infrastructure is effective, up to date, secure, resilient, able to support the current environment but also capable of providing for future developments in technology.
- Ensuring that all systems and configuration documentation is kept up-to-date.

The successful candidate:
The successful candidate will be able to demonstrate:

- Windows Server Administration experience.
- Managing Office365 implementations including MS Teams and SharePoint. Experience of administering Exchange Online.
- Understanding of building and deploying laptop and desktop PCs using a standard image.
- A thorough knowledge of TCP/IP, LANs, WANs and VPN technology.
- Good communication and customer service skills with the ability to listen, engage and resolve colleagues' issues in a friendly and supportive way.
- Good Troubleshooting skills.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your application
If you decide to apply for this role, please do not include any personal details, such as name, gender, age etc. in your application. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 14 September 2025
Interview date: 1st stage: 24 September 2025; 2nd stage: date TBC