Supporter manager jobs

HR Project Administrator

We’re looking for a proactive and detail-oriented HR Project Administrator to support the smooth running of the charity’s flexible workforce model, ensuring efficient recruitment, onboarding, and staffing coordination across national services.

Position: HR Project Administrator (Flexible Workforce)
Location: London or Manchester (with hybrid working)
Contract: Fixed Term Contract – 12 months
Hours: 37.5 hours per week
Salary: £30,057 incl. London Weighting / £29,557 incl. Manchester Weighting plus pension and benefits
Closing Date: Sunday 20th July 2025

Applications will be considered on a rolling basis.

About the Role
As HR Project Admin (Flexible Workforce), you will play a key role in supporting the national flexible staffing model. You’ll be responsible for coordinating temporary worker recruitment, managing workforce records, and helping ensure compliance across all casual staffing processes. Working closely with hiring managers, external agencies and the HR and Finance teams, your work will help ensure effective and cost-conscious staffing across services.

This is an exciting opportunity to support a major operational transformation project, gain exposure to senior leaders, and develop valuable HR and project coordination skills.

Key Responsibilities

· Support recruitment and onboarding of bank and agency staff, including compliance and document checks

· Coordinate and monitor the use of the workforce system (CentralAxis), ensuring managers and workers are fully trained

· Maintain accurate and confidential workforce records in line with GDPR and data protection standards

· Support budget monitoring and reporting on staffing ratios, costs, and agency usage

· Help prepare reports, dashboards and presentations on flexible workforce activity

· Resolve staffing issues including absence, rota conflicts and performance concerns, escalating as needed

· Provide general admin support to the HR and project teams, including scheduling meetings, organising files, and minuting key sessions

About You
We’re looking for someone who:

· Has experience supporting HR or recruitment processes

· Is confident using digital systems and managing accurate workforce data

· Has strong communication and customer service skills, with the ability to build good relationships across teams

· Is highly organised, detail-focused and able to manage multiple tasks and priorities

· Understands the importance of confidentiality and compliance when working with sensitive information

· Brings energy, initiative and a commitment to the charity’s values

Key Note: DBS check required. Applicants must have the right to work in the UK.

In return you will receive:

· 26 days annual leave, rising to 30 after five years’ service

· Family-friendly policies including enhanced parental leave

· Pension scheme with employer contributions up to 7%

· Flexible and hybrid working (where appropriate)

· Access to 24/7 GP appointments and Employee Assistance Programme

· Discount scheme across retail, leisure and wellbeing

· Cash plan for dental, optical and healthcare costs

· Death in service benefit (4x salary)

· Full induction, ongoing training and development

· Opportunity to lead on meaningful operational change and gain exposure to senior leadership

Other roles you may have experience of could include:
HR Administrator, Workforce Coordinator, Recruitment Assistant, People Operations Admin, Resourcing Officer, Project Support Officer, Staffing Coordinator, Talent Acquisition Administrator, Onboarding Coordinator.

#INDSCP

Finance Business Partner: £500 - £534 per day (Umbrella) | Hybrid | Birmingham

For Europe's largest infrastructure project, based in Birmingham, we are recruiting an interim Finance Business Partner for the Corporate Services Directorate, and specially to partner with the CIO and the IT Directorate. Working within central finance, this role reports to the Senior Finance Business Partner, and provides financial support and critical analytical challenge to directorate business managers and executives to ensure the organisation achieves financial targets and delivers value for money within the budgets set by the comprehensive spending review.

Main Duties:

• Responsible for looking after a portfolio of directorates (HR, IT, Finance, Procurement, Facilities) and the corporate expenditure in the monthly financial accounts
• Drive consistent month-end reporting and review of all Corporate Directorate (c£200M)
• Lead business planning and forecasting processes, providing guidance on planning principles and expectations
• Provide Workforce Actual costs and forecast information to inform programme estimates
• Challenge budget holders to achieve workforce objectives
• Supporting Corporate Directors in determining the appropriate disaggregation and delegations to Contracts
• Review financial endorsement of Change and Investments, provide assurance to Finance Director that reporting expenditure and contract payments are appropriate
• Work to NAO Audits as required; Liaise regularly with Corporate Directors, Procurement and Supply Chain, Business Managers, Finance Teams and Corporate Finance Teams

Person Specification:

• CCAB qualified
• Experience in business planning, forecasting, business partnering and corporate finance
• Knowledge of Oracle accounting systems or other similar ERP systems
• Experience in working with Corporate Directors, budget holders, Business Managers, Head of HR, and wider Finance teams
• Ability to interpret financial information and determine IFRS treatment
• Ability to use Excel to analyse large and complex data sets and provide useful management information
• Experience in providing financial information to inform project decisions and cost, schedule, and quality consequences

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Are you a confident and experienced governance or regulatory professional looking for a part-time leadership role in a respected membership body?

Location: London / Hybrid
Salary: £60,920 FTE
Hours: 21 hours per week, flexible across 3–5 days

We’re working with a leading professional membership body to recruit a Head of Professional Conduct. In this key role, you’ll lead the organisation’s approach to professional conduct and disciplinary matters, ensuring members uphold the highest standards of ethical behaviour.

You'll oversee the work of the Professional Conduct Committee, manage a small team, and provide expert advice on complex cases. You’ll also lead on appeals, disciplinary processes, and governance updates—ensuring best practice and legal compliance at all times.

This is a fantastic opportunity to contribute to a globally respected professional body, shaping policy and driving excellence in member conduct.

About you:

• Expert knowledge of codes of conduct and disciplinary procedures (ideally in a professional or regulatory body)
• Strong experience leading or supporting a professional conduct or governance function
• Confident communicator with excellent judgement, discretion, and people management skills
• Comfortable working closely with committees, panels, and legal advisers

Benefits include:

•  25 days annual leave (pro rata)
•  Generous pension options (up to 9% employer contribution)
•  Income protection and life insurance
•  Access to health services, private medical, and EAP
•  Flexible hybrid working

To apply or find out more, please get in touch today. 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This involves designing and delivering co-produced and high-impact programmes that support people facing financial insecurity, influence systemic change, and align with the Turn2us 2023–2028 strategy.

The role will lead the Edinburgh Trust team to ensure programme design prioritises equity, diversity, inclusion and belonging (EDIB), and builds strong community partnerships.

Hybrid: Turn2us Edinburgh Hub & Homeworking
 
The Company:
Third Solutions has partnered with Turn2us a national charity offering information and practical help to people facing financial insecurity.

The National charity’s HQ is in London, with a growing and dedicated team. They offer practical support, like cash grants and accessible information, to help people thrive, and work in collaboration with a range of place-based and national partners to change the systems and perceptions that cause financial insecurity in the first place.

Turn2us  Edinburgh Trust is one of Turn2us’s core place-based programmes. Since 2011,  they have awarded  thousands of cash grants, working through a network of  partners across the city to ensure dignity and tailored support. In addition, piloting the Thriving Futures Fund: a flexible, three-year programme grants that aims to help people move from surviving to thriving.
They are also a founding funder of the Regenerative Futures Fund, a pioneering 10-year pooled community fund in the city supporting local organisations tackling poverty, racial injustice and environmental challenges.

The Role:

• Strategic Programme Leadership
• Partnership Development
• Team Leadership and Management
• External Engagement and Learning
• Safeguarding and Risk Management

The Candidate:

• Demonstrated experience leading grant making and/or place-based programmes.
• Experience working in or with Edinburgh and Scottish voluntary and statutory sectors.
• Proven ability to lead diverse teams and manage programme budgets.
• Track record of building strategic, community-led partnerships.
• Experience working with national programmes or digital services is desirable.

You will be a value-driven, strategic leader who can navigate complexity, build trust across sectors, and inspire a passionate team. We don’t expect a traditional career path. If you can demonstrate impact, leadership and a commitment to equity, we want to hear from you.

 
IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Orchestra Unwrapped Coordinator will play a crucial role in the Learning & Engagement Department, managing our flagship education work that supports our commitment to building a pipeline of exceptional and confident musicians. This role will involve on-site project delivery, representing the Orchestra with external partners and project participants, and facilitating our engagement with schools in London and across the Orchestra’s UK residencies of Bedford, Leicester, Canterbury, Basingstoke.

Key Responsibilities

Planning:

• Programming and delivering our schools’ concerts, including our flagship Orchestra Unwrapped series

• Preparing and scheduling all materials, workshops, CPD/INSET, and resources for Orchestra Unwrapped

• Planning schedules, budgets, and programmes for projects commissioned by music hubs and schools

Execution:

• The delivery, monitoring, and reporting of Orchestra Unwrapped

• Being the first point of contact for school partners, presenters, conductors, and general queries

• Designing and allocating seating plans, ticketing, and coordinating school-based contributions to Orchestra Unwrapped (artwork, sit in sessions, etc)

• The delivery, monitoring, and reporting of commissioned education projects

• Managing project budgets as above

• Responsibility for commissioning participation pieces and bespoke pieces for concerts

• Deliver workshops and CPD for teachers, monitoring and reporting on quality and feedback

Collaboration:

• Fixing and supporting the players, facilitators, and presenters within the projects, and planning any resources or briefings they need.

• Supporting relationships with education organisations to support all our education related work, as appropriate

• Creating management schedules for all staff involved in the concerts

Orchestra-Wide Responsibilities:

• Undertake other such duties as may reasonably be required by the line manager.

Skills and Qualifications

Essential:

• Experience of supporting the delivery of arts, music, or education projects and programmes

• Experience of supporting the delivery of concerts

• Excellent administrative skills

• Excellent verbal and written skills

• Excellent interpersonal skills

• Experience of working and communicating with a range of stakeholders, including musicians, partner organisations, animateurs, and participants

• Ability to read music and understand orchestral scores

• Proficiency with standard office software and computer systems

• A flexible approach, and willingness to work unsocial hours (evenings and weekends) when required.

Desirable:

• Ability to create reports and evaluations

• Experience managing and reporting on budgets

• Understanding and experience of the English school system

The role is subject to a full DBS check.

Initial Priority Areas of Focus

• The set up and launch of our Schools Concert Programme ‘Orchestra Unwrapped’

We are looking for someone to take an active lead in setting up the new Shed and working with our wider staff team and volunteers. You will be able to promote the project to encourage participation by giving talks, arranging taster sessions and using social media. You will also arrange short courses and training sessions and ensure new participants are briefed on health and safety. You will have good interpersonal skills and enjoy working a part of a team.

The Senior Psychologist will lead the delivery of high-quality, evidence-based psychological interventions for service users with complex trauma presentations. As a clinical specialist, you will provide expert assessment, formulation, and intervention, ensuring that psychological care is tailored to the needs of asylum seekers and refugees.

Hours: 37.5 hours per week, Mon-Fri

Duration: 12 months FTC, with possibility of 3-year extension (subject to project funding)

Location: Birmingham/Sandwell (5-day in-person role working in the project clinic)

Salary: £52,866.48 - £64,614.57 per annum

Job Purpose:

A key aspect of the role is clinical leadership, including supervision and training for psychologists, assistant psychologists, and caseworkers to ensure psychological principles inform all aspects of service delivery. The postholder will drive the integration of trauma-informed practices, contribute to clinical governance, and support outcome monitoring. They will also play a pivotal role in supporting pathways for stabilisation and trauma-focused therapy.

Working closely with the Mental Health Activity Manager (MHAM) to uphold clinical standards, the Senior Psychologist will focus on the direct provision and supervision of psychological interventions, rather than broader operational and service management functions. Additionally, they will engage with external stakeholders to promote best practices in psychological care and facilitate seamless referral pathways.

Knowledge, Skills & Experience:

Knowledge:

• Doctorate in Clinical/ Forensic/ Counselling Psychology with HCPC registration.
• Further advanced training in relevant specialist treatment delivery (e.g. CBT, EMDR, NET)
• Advanced expertise in complex trauma, PTSD, and comorbid mental health conditions, particularly in refugee and asylum-seeking populations.
• In-depth understanding of trauma-informed care models, stabilization techniques, and stepped-care approaches.
• Extensive knowledge of evidence-based trauma therapies, including TF-CBT, EMDR, NET, and third-wave approaches.
• Strong working knowledge of safeguarding policies, risk assessment protocols, and ethical guidelines (e.g., HCPC, BPS, NICE guidelines).
• Understanding of mental health policy, advocacy, and service commissioning within humanitarian and third-sector settings.

Skills:

• Highly developed clinical assessment, formulation, and treatment planning skills for complex cases.
• Strong leadership, mentoring, and clinical supervision abilities to support junior psychologists and multidisciplinary teams.
• High-level risk assessment and crisis intervention competencies.
• Strong interdisciplinary teamwork, with the ability to liaise effectively with external agencies and humanitarian stakeholders.
• Proficiency in research, audit, and data-driven service evaluation to support evidence-based practice.
• Highly developed skills in effectively communicating complex, ethically sensitive, and clinically relevant information both orally and in writing to clients, their families, carers, and professional colleagues across different healthcare and humanitarian settings.

Experience:

• At least three years of post-qualification experience, with significant experience delivering trauma-focused therapy.
• Experience providing clinical leadership and supervision to Psychologists, Assistant Psychologists, or trainees.
• Demonstrated ability to manage high-risk and complex clinical cases.
• Strong record of multidisciplinary team collaboration and policy engagement.
• Experience working with refugees, asylum seekers, or survivors of trafficking and torture.
• Research, service evaluation, or policy development experience.
• Prior work in humanitarian, NGO, or third-sector organisations would be an asset to the role
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Right to work in the UK - Candidates must have the right to work in the UK. 

HOW TO APPLY:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

Friday 25 July 2025, 11.59pm (BST)

Incomplete applications will not be considered.

We look forward to receiving your application!

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefits Adviser

Salary: £29,063 pa

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement has an opportunity to join our Money Advice Team as an experienced Debt & Welfare Benefits Adviser.

As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance.

Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.

You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.

This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website 

For an informal discussion about the roles call Theresa Gniadkowski

For an application pack visit our website or email recruitment or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH

Closing date for applications: Monday,28/07/2025 at 5pm

Interviews: w/c Monday, 04/08/2025

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Are you meticulous, organised and curious about the world of publishing? We’re looking for a Publications Assistant to join our Marketing and Digital team at the Royal College of Radiologists (RCR). This is a varied and rewarding role supporting the smooth running of our flagship print and digital publications – including our scientific journals, relaunched member magazine and a wide range of guidance, resources and reports.

You’ll be part of a supportive, collaborative content team, working closely with colleagues across the organisation and external partners including publishers, editors and contributors. From coordinating journal meetings and liaising with editorial boards, to proofing new content and preparing communications for members, no two days will be the same.

What you’ll do

• You’ll provide administrative, communications and editorial support across all our publishing activity, including:
• Leading the day-to-day administration of our scientific journals and supporting editors, publishers and board members.
• Coordinating key publishing schedules and meetings, following up actions and maintaining accurate records.
• Supporting the production and promotion of our member magazine, liaising with contributors and clinical advisors.
• Copy-editing and proofreading content, ensuring consistency with our house style and brand guidelines.
• Uploading and maintaining key publications on our website, including clinical guidance and audit content.
• Supporting our member engagement activity, including Fellowship ceremonies
• Providing administrative support, including developing a presentation bank for senior internal stakeholders.

 
What you’ll need

• Experience in or knowledge of publishing or content production – whether in an academic, scientific or commercial environment.
• Strong copywriting, proofreading and editing skills, with excellent attention to detail across multiple formats.
• Confident communicator with the ability to work with editors, suppliers and internal teams with professionalism.
• Familiarity with web publishing, content management systems and, ideally, tools such as InDesign and databases for analysis or reporting.
• Organised and proactive, with experience juggling multiple priorities, coordinating meetings, and keeping projects on track.
• An interest in the wider publishing landscape and a keen eye for spotting issues before they arise.

Whether you're early in your career or looking to bring your experience to a new setting, this role offers the chance to contribute in a valued way.
The RCR is a membership organisation and charity that works with our Fellows and members to improve the standard of medical practice across the fields of clinical oncology and clinical radiology. You’ll join a friendly and ambitious organisation with a clear sense of purpose – and a team that’s proud to support doctors working at the heart of cancer and imaging services.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Associate Director of Welfare and Wellbeing
Salary: £74,955 – £78,900
Hours: 37.5 hours per week
Workplace: Leicester based LE3 1UT with hybrid working

About us

Our vision is an RAF community that is connected, empowered and resilient. To achieve our mission, we are committed to a simple yet important mission: to support and enable the RAF community to meet the challenges of everyday life. We believe that we are at our strongest when we work together and that early intervention is most effective. We not only help members of the RAF community to endure times of acute need, we also help them to thrive, preventing many of them from reaching crisis point by offering practical support and resilience services.

About the role

This is a newly created role to deliver the RAF Association’s strategic welfare objectives and drive our volunteering and community wellbeing strategy. The post holder will contribute collaboratively to developing and executing the Group’s overall strategic direction and operational management as well as inspiring our talented teams and driving impactful change across our organisation. As part of the RAF Association Senior Management Team, you will work collaboratively to ensure our ethos, values and high standards are reflected in every aspect of our work

Primary responsibilities include

• Strategic leadership and people development
• Service Delivery
• Casework
• Sustainability
• Performance and impact management
• Innovation and digital transformation
• Stakeholder and partner engagement
• Contribution to organisational strategy

About you

We are looking for an experienced and passionate leader who shares our commitment to excellence, innovation and inclusion. This role is not only about achieving outstanding results but also about inspiring a shared vision, building strong relationships and fostering an environment where all members of our RAF community, past and present, can thrive. Educated to degree level or with equivalent specialist experience related to volunteering, welfare and wellbeing, you’ll have extensive experience developing strategies, ideally within the charity sector. With substantial experience in developing high performance teams, you will also have the capability to deliver across multiple programme strands simultaneously. 

Want to join us?

You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.

Benefits include:

• Up to 42 days annual leave, life insurance and sick pay  
• Enrolment in health cash back plan to cover every day healthcare needs  
• Cycle to work scheme / close to park and ride at Leicester Forest East  
• Subsidised short breaks at selected RAFA Accommodation  

A UK driving licence is an essential requirement for this role.

Closing Date 8am Monday 28 July
First Stage Online Interview 7 August
Assessment Day 13 August

We reserve the right to close this opportunity early so please do not delay in applying.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RAF Association is a Disability Confident Employer. Please let us know if you require any assistance with the application process.

Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements.

No agencies please.

We're looking for a Head of Fundraising with a focus on Trusts and Foundations to help take our income generation to the next level. The person in this role will lead and grow our income from major trusts and foundations, overseeing our existing portfolio while actively developing new, strategic opportunities.

This is a key leadership role in a small but ambitious fundraising team, with a focus on securing large-scale, multi-year grants. You'll write compelling bids and proposals, steward relationships with funders and senior stakeholders, and work closely with colleagues across the organisation to shape exciting, fundable projects.

You’ll line manage our Trusts and Reporting Officer and help create a clear, sustainable pathway for future growth – with a particular emphasis on building our capacity to operate at a medium-sized charity level.

You’ll report to the Director of Fundraising and play a vital part in a team that fuels the mission and vision of XLP.

Senior Finance Business Partner & Analyst

About you

As our Senior Finance Business Partner & Analyst you support all financial aspects of our income generation and contract management working closely with budget holders and senior management. Our income is about £10m much of which is contractual but with a small and growing donation income stream from trusts and individuals. You will be supporting the analysis of individual contracts, particularly staffing costs, and a wider look at income streams. You will support bids for new work and produce funder reports. You will be a key part of our organisational forecast and budgeting, with some scenario planning for changes in the economy.

You will report directly to the Director of Finance & ICT.

This is a new role and is a great opportunity to make your mark in a fascinating and challenging organisation.

What we offer:

The role is hybrid, and you will work two days a week either in our office in Wandsworth (SW18 3HR) or East Acton (W12 0AE)

Pact offers a range of benefits including a free advice, information and counselling service, 3% contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery.

Location: Two days a week either in our office in Wandsworth (SW18 3HR) or East Acton (W12 0AE)
Job Type: Full time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent
Salary: £57,000
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

You may also have experience in the following: Finance Business Partner, Management Accountant, Finance Manager, Financial Accountant, Commercial Accountant, Finance Analyst, Finance Analysis, Financial Analysis, ACCA, CIMA, ICAEW, Financial planning and analysis (FP&A), Business strategy, Strategic financial management, Financial analysis etc.

REF-222 750

Administration officer
Location: SIA House, Milton Keynes – We offer hybrid working with the expectation of three days per week in the office.
Salary: £30,000 per annum
Contract: Fixed term contract until end March 2026
Hours: 35 hours per week, Monday to Friday 9am to 5pm

About us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the role

In this role you will support the Travel with Confidence team and campaigns team, playing a key role in assisting with the day-to-day delivery of the Travel with Confidence project, funded by Motability.

Duties & Responsibilities include:

• Work with the Travel with Confidence team to plan, prioritise and implement tasks and duties.
• Play a key part in the impact and feedback process, including sending survey links, sending reminder emails and collating this data.
• Supporting the team to ensure that our CRM database is accurate and kept up to date.
• Assisting with the effective running of centralised email inboxes and to be a key point of contact for this project.
• Proactively diarise, book rooms and support preparation for internal and external meetings as necessary, take notes and create agendas.
• Share referrals requiring assessments with the therapists and clinical team.
• Proactively support scheduling community support group event presentations.
• Work with our academy and impact manager to analyse data and feedback to demonstrate the effectiveness of the Travel with Confidence section of the website post launch and overall project. 

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 28 July 2025, 9am

Interview dates: 30 and 31 July 2025 at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

The Role

The key purpose of this role is to together with the EA to the Vicar provide day-to-day support for the running of the Vicar’s Office and in particular for the Vicar (Archie Coates) and the Senior Leader (Sam Coates). The role also provides light touch support and diary management for the HTB Group COO and the HTB Group Chief of Staff.

The Key Responsibilities

Listed below are the key elements that the role holder will be accountable for delivering:

To support, help and advise the senior team in professional and personal matters by:

• Prioritising and actioning daily tasks, operating as a two-way channel of information and communication; action or delegate requests and tasks to the team/ organisation where appropriate, and then report back to the senior team. This may also involve acting as a liaison between the senior team and the wider organisation ensuring strong communication both ways.
• Organising and maintaining diaries.
• Acting and speaking on behalf of the senior team. This includes oversight of inboxes, letter correspondence and phone calls.
• Ensuring that the team have all they need, in advance, for talks, presentations, meetings, trips, etc and freeing them of all unnecessary administration, phone calls, interruptions, etc.
• Providing support to the vicarage for hospitality of meetings and events and other personal matters (including catering for occasional evening meetings e.g. PCC).
• Carrying out specific projects, research and administrative tasks.
• Receiving requests from internal and/ or external contacts, filtering and then delegate or address these as appropriate.

Major event support: An active role in certain aspects of events; and keeping the Vicar’s Office function and team, and the Coates’s operating while being offsite for Focus and other key events.

Special Services Coordinator:

• Coordination and oversight of baptisms across the services at HTB.
• Assistance in coordinating weddings and covering for funerals when the Weddings & Funerals Coordinator is away.

The Ideal Candidate

• Very strong administrative skills
• Highly organised, energetic and unflappable under pressure or in challenging situations.
• Demonstrably consistently excellent verbal and written communication skills.
• Flexibility and excellent time management skills with the ability to meet deadlines and constantly re-prioritise own workload under consistently high pressure.
• Graceful and flexible when plans change.
• Confident handling a variety of issues, concerns or queries arising via phone or email; strong etiquette in dealing with people from all walks of life in person.
• Comfortable at visionary level and in very specific detail, particularly in handling communications with sensitivity, understanding and diplomacy.
• Strong IT skills: evidence of high competence with the full Microsoft Office package, including Word, Outlook, Excel and PowerPoint; confident use of HTB Finance system, ChurchSuite.