Supporter planning manager jobs

About Local Voice and Healthwatch

Local Voice is an independent charity delivering Healthwatch services in Waltham Forest and Newham. Healthwatch gives local people a strong voice in shaping health and social care. We gather community insights, identify what is and isn’t working, support improvement, and represent people’s experiences to decision-makers.

About the role

We are looking for an experienced and organised Operations Manager to oversee the day-to-day delivery of Healthwatch Waltham Forest and Healthwatch Newham. You will manage operational activity, support staff and volunteers, maintain strong governance processes, and ensure that insight gathered from local people leads to meaningful improvements.

You will work closely with the Chief Executive and Advisory Groups in each borough and help shape annual work programmes based on evidence, engagement, and co-production.

What we are looking for

• Experience managing projects, teams, and budgets
• Strong organisational and problem-solving skills
• Ability to build relationships with statutory, voluntary and community partners
• Understanding of Healthwatch, community engagement, or health and social care
• Commitment to equity, diversity, and high-quality community insight

Full details are in the Job Description and Person Specification.

About us

Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We form a campus within the Maritime Greenwich World Heritage site, with supporting operations at the Prince Philip Maritime Collections Centre in Kidbrooke, the Brass Foundry in Woolwich, and administrative offices in Greenwich. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.

The Role

As one of two Finance Business Partners, the postholder is responsible for ensuring that Royal Museum Greenwich’s strategic ambitions are correctly planned for and that adequate financial resources are in place to achieve them.

Key elements of the role involve advising and supporting all staff with financial responsibilities to ensure that financial decisions are optimised and to keep relevant staff informed of key financial updates and changes, and to communicate any relevant changes to the rest of the Finance team.

Further core responsibilities include supporting assigned Heads of Departments and directors on all financial matters, advising on budgeting and forecasting, monitoring of actual results and ad hoc queries, and working as a team with the other Finance Business Partner, lead on the production of the monthly management accounts pack, ensuring timely and accurate reporting and incisive analysis and commentary.

The successful candidate will be a qualified accountant (CIMA, ACA, ACCA) with a demonstrable track record of working with non-finance managers to achieve high quality reporting, budgeting and forecasting, ideally within government bodies or heritage/cultural/charitable organisations. Excellent analytical skills, the ability to communicate financial concepts effectively to non-financial stakeholders and solve problems are also essential.

This is a permanent full-time in Band 3 - Senior Management. Core hours of work will be 36 per week, working Monday to Friday between the hours of 9am-5pm, although due to the nature of the work, some flexibility may be required.

Salary: £51,500 per annum

We encourage you to read the full job description/person specification before applying for this role.

Interviews are pencilled in for w/c Monday 12 January.

Benefits

We offer:

•    Generous pension scheme and life cover
•    25 days annual leave (rising to 30 after 1 year) plus bank holidays
•    40% discount in our cafés, 30% in our shops
•    Interest-free loans (travel, bike, gym, learning)
•    Free entry to exhibitions at partner museums and galleries
•    Flexible and hybrid working options
•    A culture that celebrates individuality, collaboration, and innovation

EDI

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.

We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.

This is an exciting opportunity to join our highly motivated and passionate team as a Senior Finance Officer. This role is at the heart of the charity and perfect for someone who wants to develop their financial skills in the not-for-profit sector.

The successful candidate will have excellent analytical and problem-solving skills, and good knowledge of financial systems and processes. You will manage the day-to-day financials, produce financial reports and analysis, work across teams to produce the annual budget and quarterly reforecasts and be instrumental in the annual audit.

If you are pro-active, analytical, and excited about working in a growing organisation, we would love to hear from you.

At Sarcoma UK, we are committed to building an inclusive and diverse workforce.

We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan

Our Values: 

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes. 

Duties and key responsibilities

Financial Administration and Bookkeeping

• Responsibility for maintaining all financial records and data accurately and within agreed systems, to include:Maintaining up-to-date records in Sage 50.
• Importing bank receipts into Sage from Raiser’s Edge NXT.
• Processing purchase invoices, card transactions, and payments, ensuring correct coding to nominal and departmental ledgers.
• Maintaining payment records and reconciling grant payments within Sage 50 and grant management software.
• Generating sales invoices and carrying out credit control on a regular basis.
• Ensuring prompt payment of invoices and preparing payments with the bank for review by the Director of Finance & Resources.
• Maintaining the expense management system in line with policies and ensuring timely authorisation and reimbursement.
• Ensuring accurate records of authorisation and financial approvals.
• Preparing and posting all month-end journals.
• Completing monthly reconciliations for all bank accounts.
• Working with the Database and Finance Officer to reconcile income between Sage 50 and the income spreadsheet on a quarterly basis.
• Maintaining organised financial files to support monthly reporting and the year-end audit.
• Updating and monitoring the VAT threshold spreadsheet, ensuring the organisation remains compliant and alerting the Director of Finance & Resources to any potential threshold issues. 
• Reconciling and maintaining restricted funding and expenditure for projects.
• Covering the following duties when the Database and Finance Officer is on leave: monitoring income and updating the income spreadsheet daily; paying cheques and cash into the bank account in a timely manner.
• Supporting fundraising events, e.g. preparing card readers, paperwork, and reconciling cash.

 Financial Reporting

• Producing timely and accurate monthly management accounts, accompanied by analysis, commentary, and project-level breakdowns.
• Providing analysis and ad-hoc financial information as required.
• Maintain and regularly update the restricted fund spreadsheet, ensuring accurate tracking of income, expenditure, and balances in line with donor and grant requirements.

Budget Management

• Supporting the preparation of the annual Excel-based organisational budget and quarterly forecasts.
• Participating in budget meetings with managers to ensure robust and realistic financial plans.
• Assisting project managers with the preparation of Excel-based project budgets.

Audit

Preparation for the annual audit and compliance with statutory financial reporting requirements, including:

• Preparing audit documentation and working papers in collaboration with the Director of Finance & Resources.
• Acting as the primary point of contact for auditors, coordinating documentation requests before and during audit week.

Other

• Ensuring financial policies and processes remain fit for purpose, recommending and implementing improvements where needed.
• Acting as the main point of contact for financial queries, with support from the Director of Finance & Resources.
• Carrying out any other duties reasonably required to support the effective financial management of Sarcoma UK.
• Adapting to the needs of a developing organisation and undertaking additional responsibilities as necessary.

Our debating, public speaking and cultural exchange programmes aim to embed sustainable cultures of oracy in schools, and empower young people to engage with the world, to speak more confidently and to listen to and understand different points of view.  With the new Ofsted Framework and the Curriculum and Assessment Review confirming the importance of great oracy education, the need has never been greater for the ESU’s educational offers. 

Purpose of this role. 

This role is central to driving our work forward. You will play a key part in ensuring the next generation gains essential oracy skills by managing and delivering the sales of the English-Speaking Union’s educational products. These include our signature ‘Discover Your Voice’ student oracy workshops and our Teacher Oracy CPD sessions for schools and other educational settings in England and Wales, with potential to expand to international schools. 

You will lead the full sales process from start to finish. This includes generating leads, responding to enquiries, securing bookings and overseeing the delivery of workshops and training. You will be proactive, motivated and confident working with a high degree of initiative. Working closely with the Director of Education, you will help build an effective sales operation that ensures thousands of young people and teachers benefit from high-quality oracy opportunities. 

About the role and responsibilities 

We are looking for someone who can: 

• Own the lifecycle of sales of our education products, building positive relationships to ensure repeat business 

• Collaborate with the ESU Marketing Team and Director of Education to develop the messaging and assets needed to promote our offers 

• Respond to and follow-up on leads and warm conversations to move prospects through the sales pipeline

• Implement plans designed to generate leads of sales to schools (secondary and primary), Multi-Academy Trusts (MATs), and other partners

• Manage the delivery of the workshops by being point of contact for Lead Teachers, appointing freelance Oracy Leaders to deliver the work and providing communication, support and resources as necessary 

• Build the ESU network, connecting with teachers and MAT contacts to generate sales. This includes proactive outreach to new schools and MATs for new business, as well as working with existing clients.

• Use Salesforce to manage all programme delivery including tracking all account communication, reporting on sales pipelines including new business and renewals

• Devise the sales strategies and execute the plans to generate leads and interest from international schools 

• Collect data for monitoring (student surveys; case studies; teacher surveys) 

• Work with our pool of delivery staff (Oracy Leaders). This would include clear communications before and after workshop delivery, booking staff onto workshops, liaising with finance and HR when necessary.

• Execute plans to generate leads and interest from international schools 

​This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager. Examples of additional responsibility areas include communications, administration and resource design. 

Person Specification 

• Passionate about improving oracy skills in young people from all backgrounds 

• Experience managing end to end sales, especially to schools 

• Experience of hitting and even exceeding sales targetsExperience developing strong relationships across a range of stakeholders, including senior leaders and in schools

• Experience with CRM systems to manage and report on sales performance 

• Strong understanding of the education sector, schools and the realities of teaching 

• Strong organisation and prioritisation skills 

• Excellent communication skills (both written and verbal) 

• Excellent attention to detail and high standards 

• Proactive, independent worker able to work well alone and as part of a team 

• Flexible and adaptable to the needs of a scaling organisation 

Desirable: 

• Experience of working with Salesforce 

• Experience coordinating freelance staff 

• Experience planning and delivering lessons 

• Experience of resource creation 

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health Social Care service in Westminster.

£29,058.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

As an Enhanced Support Worker you will support vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

The working pattern involves a set five-week rolling rota covering early, late, and weekend shifts. Shift times: Early: 8am-4pm. Late: 2:30pm-10:30pm. The service operates 24 hours 7 days a week.

What you'll do:

Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive team in Poole.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Community Fundraiser - London​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.​

Key Responsibilities: ​​​

• Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​​

​For this role, the successful candidate must live in the London area.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 04th January 2026

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

We’re looking for someone to provide support to unpaid carers of people living with dementia through tailored emotional, practical, and advocacy support.

Key responsibilities include:

• Acting as the first point of contact on our Carer Support Line
• Providing one-to-one casework, emotional support and guidance to carers throughout their carer journey
• Signposting and facilitating access to appropriate statutory and community services
• Advocating for carers’ needs within health and social care systems to ensure they receive the support they’re entitled to

Every year in the UK thousands of unpaid carers look after someone with dementia but receive little or no support. At Dementia Carers Count, we stand for them. We campaign for change and provide practical, emotional and financial support to dementia carers across the UK.

We’re looking for someone with a breadth of experience, who has a willingness to support others and learn new skills. The role can be based anywhere in the UK, with attendance at occasional in -person team meetings in London.

We are a small and remote multi-disciplinary team, committed to making a difference for carers and supporting each other.

If you like the sound of the role, and believe you have the skills and experience to join us, then we would love to hear from you.

What we can offer you

• Generous Annual Leave plus the option to purchase additional Leave
• Workplace Pension with up to 6% employer contribution
• Group Life Assurance
• Health cash plan
• Employee Assistance Programme
• Enhanced Company sick pay policy
• Enhanced carers, family and other leave
• Remote working with travel costs paid
• A commitment to flexible working
• A commitment to support your learning and development

Could you make a difference where it matters most?
At Isabel Hospice, every pound raised helps us provide compassionate care, comfort and support to people facing one of the most difficult moments in life. Community fundraising sits at the heart of this mission, and we’re now looking for an experienced, inspiring and values-driven Community Fundraising Manager to lead and grow this vital area of income.

This is a big and meaningful role. You’ll shape the future of our community and challenge events fundraising, build powerful relationships across eastern Hertfordshire, and ensure every supporter has an exceptional and ethical fundraising experience, fully aligned with the Fundraising Regulator’s Code of Fundraising Practice.

About the role

As our Community Fundraising Manager, you will:

• Lead the development and delivery of our Community & Challenge Events Fundraising Strategy
• Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work
• Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship
• Ensure all community fundraising is fully compliant, safe and ethical, protecting supporters, volunteers and the reputation of Isabel Hospice
• Manage, support and develop a motivated Community Fundraising Team
• Work closely with colleagues in Marketing, Communications and across the organisation to deliver compelling, insight-led campaigns
• Represent the hospice at community events, presentations, and meetings, proudly sharing our purpose and impact

This is an opportunity to bring your ideas, your energy and your leadership to a growing and ambitious charity.

About you

You’ll be confident, outgoing, and able to build rapport quickly with people from all walks of life. You’ll bring creativity, warmth, and excellent organisational skills, along with the drive to meet income targets while delivering outstanding supporter care.

You will also bring:

• Proven experience in community and/or events fundraising
• A strong understanding of the supporter journey and how to nurture long-lasting relationships
• Excellent planning, budgeting and organisational abilities
• Experience managing or mentoring staff or volunteers
• The ability to communicate confidently and compassionately with a wide range of people
• A love of variety - you’ll be out in the community, leading your team, analysing data, and developing new ideas
• A commitment to compliance and an understanding of ethical, transparent fundraising
• Self-motivation, creativity, and determination to deliver exceptional fundraising for a cause that truly matters
• A full driving licence and access to your own car

Why join us?

Working at Isabel Hospice means joining a warm, supportive and passionate team who care deeply about our community. You’ll be encouraged to innovate, to build meaningful partnerships and to make the role your own, all while knowing your work is transforming lives every single day.

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus

If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

Are you a motivated Individual Giving fundraiser who’s passionate about building strong direct marketing campaigns and delivering sector-leading supporter retention journeys? We’re looking for an Individual Giving Officer (Retention) to join our Supporter Giving & Legacies team and help inspire people to support our work.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You’ll play a key role in delivering our multi-channel retention programme, helping to deepen engagement, strengthen loyalty and increase income across cash appeals, Regular Giving reactivation and upgrades, and stewardship journeys.

Working closely with the Individual Giving Manager (Retention) and colleagues across Fundraising and Engagement, you’ll plan and deliver engaging direct mail and telemarketing campaigns that bring our impact to life. You’ll also use audience insight and campaign data to optimise performance and identify opportunities for growth.

This is a great opportunity for someone looking to take the next step in their Individual Giving career.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Survival International is looking for a skilled, enthusiastic Individual Giving Officer, focused on high donors, foundations and legacy givers. If you excel in relationship-building, creative planning, and meticulous organisation, this is your chance to be part of a movement making a difference for Indigenous peoples worldwide.

Focused on engaging with and inspiring individual donors, rather than submitting bids and filing reports, this role gives you the space for creativity and initiative. As part of a small but highly motivated and effective team, you will get to work with and learn from a varied and supportive group of colleagues. 

We are open to recruiting a more experienced candidate, or one earlier in their career - the salary will be set in the upper or lower half of the advertised range accordingly. For a more experienced candidate, we are also open to this being a part-time post.

For further details, please download the Job Description and the Application Form. The Application Form is downloadable via the 'How to apply' button.

About the Role
Job Title: Funding and Income Generation Manager
Hours: 30 Hours a week
Salary: Organisational Band D (£31,060 - £33,803 FTE)
This is an exciting opportunity to join the organisation in a newly created role at a time when
we’re looking to redesign our fund-raising activities through a mixture of activities and
events, sourcing new and nurturing current corporate partnerships and developing
commercial initiatives by making the most of our current assets.

Reporting directly to the CEO, you will work in partnership with the current Grant Funding
Manager (who is primarily responsible for major grant applications), whilst you will have
responsibility for pursuing a wide range of other income generation opportunities.
This role is perfect for someone with a strong track record in charity income generation who
thrives on working as part of a team yet can also work independently. You will need to be
highly motivated, well organised and have good time management skills, used to working to
targets and comfortable in providing updates and reports to the senior management team.

Based at the Factory in Porth, you’ll need to have your own transport as travel between the
various hubs will be necessary, as well as the occasional visits to potential funders and key
stakeholders.
The role requires a DBS check and the right to work in the UK
 

Main Duties
 To help raise awareness of Valleys Kids and the work we do.
 To identify new sources of income and build on current income streams to support
the work of the charity.
 To provide support to the various business unit managers in their own fundraising
activities.

 To engage with the public, local community groups and businesses to develop
additional sources of income.
 To organise and manage community and corporate fundraising events.
 To attend community and corporate networking events where necessary.
 To actively participate in the development and implementation of the fundraising strategy
and budget.
 To provide regular reports to the directors as and when required and work toward
monthly targets.
 To work collaboratively with the organisation’s directors and the current freelance Grant
Funding Manager

Desired Skills and Experience
 Experience in fundraising, income generation or business development
 Excellent communication, negotiation and relationship building
 Strong time management and organisational skills
 Budget management and reporting experience
 Competency in working with general IT software (e.g. Word, Excel)
 Knowledge of the local voluntary sector

Additional benefits for our employees:
 An Employee Assistance Programme
 Death in Service Benefit
 25 days Holiday a year plus bank holidays (Pro Rata)
 Opportunities for hybrid working
 Reimbursement of essential travel expenses at agrees rates
 Employer contributed pension scheme
 Training and development opportunities
 

Exciting opportunity to work for a 4 day week Employer.

The Wellbeing and Lifeskills worker will support residents experiencing mental health pressures, to access cultural sensitive services and develop resilience, coping skills and improve overall wellbeing.

Specific Duties:

1. Develop person centred multi-agency support plans. Work to a recovery based aspirations led model.

2. Collect baseline information about clients current mental health needs, and record and monitor progress as they engage with the service.

3. Provide assertive support to ensure effective engagement to achieve personal goals and aspirations for wellness and enjoyment of life.

4. Act as a point of contact for other agencies working with the individual. Plan interventions flexibly to meet individual needs.

5. Provide initial advocacy and support to access appropriate services and agencies

6. Plan for reduced involvement as the service user gains sustained mental wellbeing and control. Plan for service exits, building in aftercare and rapid return if necessary.

7. Support individuals to engage in meaningful activity and facilitate activities such as an LGBT group and healthy eating group. Develop other activities with guidance and input from service users.

8. Regularly review barriers to progress, involving other agencies as necessary.

9. Provide quarterly statistical information such as demographics and outcomes, for funders and internal use.

10. Keep up to date on current treatment models, care philosophy and mental health legislation.

11. Deal with general correspondence and enquiries relating to service users and the service. Keep up to date service user records.

PERSON SPECIFICATION

Qualifications

· Qualified to NVQ or social care level 4

Experience

· 2 years experiencing of working with people experiencing mental ill health.

· Experience of working with and managing risk therapeutically.

· Previous experience of working in a partnership environment or with other agencies.

· Experience of facilitating groups, setting group objectives and reviewing outcomes.

· Experience of using data bases to record client need, interventions and progress.

Knowledge and Skills

· Demonstrate a knowledge of the needs of young migrants and refugees or other chronically excluded groups.

· Knowledge of the range of services available to people with mental health needs or other complex needs.

· Excellent interpersonal skills and the ability to communicate clearly at all levels

· Ability to plan and organise own workload

· Ability to manage conflict

· Committed to own professional development

 
Job Description

Job Title:Catchment Partnership Programme Manager

Salary: £42,546 - £48,846 (Manager Band B, Manager Band C,)

Contract length: Permanent, Full time.   

Location:Hybrid, flexible, based at Thames21 office in Guildhall and/ or Bromley by Bow

Responsible to: Head of Improving Rivers

Responsible for: Catchment Partnership Officers and Roding Rises Project Manager

About Thames21

Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. 

Diversity at Thames21

Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.

Purpose of the job

Thames21 is seeking an energetic, experienced and committed person to lead our team of Catchment Partnership hosts. This role will involve overseeing the development of our portfolio of 10 hosted and co-hosted Catchment Partnerships across a diverse landscape of urban and rural river catchments spanning London and the wider Thames Basin.

Each partnership is unique, and we pride ourselves in developing each according to the local partners’ vision and as is appropriate for the character of the area and river. Our primary aim is to deliver the Catchment Based Approach and tangible on-the-ground improvements that achieve clean, healthy rivers which deliver social benefits for our communities.

The successful candidate will have operational experience at catchment level as well as management experience. The candidate will take a strategic overview of all catchment partnerships and guide our team of Catchment Partnership hosts and officers, enabling the enhanced delivery of the four priority themes: –

Stakeholder and community engagement as part of active, delivery focused partnerships.
Project identification and development to support delivery of catchment plans, sub-catchment plans and Thames21’s 5-year plan.
Successful fundraising for delivery of river catchment improvement projects.
Knowledge sharing, to bring people together in a way of working that is inclusive, collaborative, cross boundary and catchment wide.

Finally, the role will take a lead in ensuring the Thames21 Catchment Officer/host role is resiliently funded by working closely with partner organisations to increase investment in catchment partnerships to deliver healthy rivers and catchments.

Key responsibilities

· Work with Thames21’s Catchment Partnership Officers/hosts to develop their Catchment Partnership networks and ensure each is delivering against clear catchment and sub catchment action plans.

· Lead on the administration and reporting of Catchment Partnerships programme and line management of the Catchment Partnership team.

· Oversee the management of the Catchment Partnership Team budget, working proactively to identify and fill any funding shortfalls.

· In partnership with the Head of Improving Rivers and Catchment Partnerships Officers, develop each catchment partnerships value to partner organisations with a view to them investing in the catchment partnership host role.

· Support Thames21’s strategic work with external stakeholders through working alongside the Chief Executive Officer to administer the River Partnerships in London (RiPL) group.

· Work closely with Environment Agency catchment coordinators to develop multi-year strategic approaches to delivering national Water Environment Improvement objectives and National Success Measures for Catchment Partnerships.

· Help Catchment Partnership Officers identify, develop and raise funding for river catchment improvement projects, taking a leading role in strategic technical funding bids and working closely with the Heads of Improving Rivers and Fundraising team.

· Contribute to the strategic direction of Thames21 Improving Rivers Team and long-term. sustainability of the organisation.

· Arrange, host and coordinate Catchment Partnership Meetings including production of agendas, minutes and actions.

· Oversee the delivery of strategic projects.

This job description cannot cover every issue or task that may arise within the post at various times and the post-holder will be expected to carry out other reasonable duties from time to time which are broadly consistent with other Thames21 activities and those in this document.

This role has been reopened and the closing date role has now been extended to 5pm Friday 2nd January 2026

Interviews are expected to take place on the weeks of 12th and 19th January 2026, but this is subject to change.