Who we are:

Muslim Aid are an International not-for-profit providing support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 11 country offices worldwide we also work with multiple partner offices focussing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Experience team is involved in ensuring the supporter experience is at the heart of everything we. We are aiming to increase the depth and value of supporter relationships whilst encouraging repeat giving or multiple interactions. The purpose of this role is to design and implement first class stewardship plans to ensure our amazing supporters have a great experience with Muslim Aid and care about the cause for many years.

About the Role:

The post holder will play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The Supporter Experience team will take a lead in mapping supporter journeys by using a data driven methodology to ensure we are implementing insights to improve the way we engage with our supporters.

As a confident communicator, you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and experiences across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

The main responsibilities of this role will be to:

• Maximise retention of existing supporters and grow the long-term value of the supporter base.
• Maximise the effective use of insight, data and knowledge in building and maintaining long-term relationships with supporters.
• Complete an audit of current supporter journeys across the organisation.
• Through research, testing and analysis, create new supporter journeys to increase engagement and improved income generation.
• Ensure we provide first class supporter care and stewardship through personalising and valuing our donors, fundraisers and volunteers and to build long term relationships.
• Ensure that all teams are enabled and empowered to identify opportunities and resolve issues to improve supporter care, loyalty and supporter retention.

About You:

To be successful in this role you will have:

• Significant supporter/customer care experience obtained from the commercial or charity sectors.
• Proven experience developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter experience.
• An understanding of the ‘Supporter Journey’ preferably gained in the charity sector
• Experience working in a busy environment, prioritising activities appropriately and managing multiple, conflicting priorities.
• Thorough understanding and experience of the principles of stewardship and a proven attitude of customer care.
• Excellent understanding of customer service and complaints management practices.

Why you should apply:

If you are process and data-driven and motivated by providing high standards of customer care, this role is an exciting opportunity for an goal-orientated individual to be able to lead on the mapping of the supporter journey and to build the processes supporting that journey.

You will be joining a supportive, highly-skilled, passionate organisation as a specialist in your field. Muslim Aid offer a 35-hour week, generous holiday allowance of 37 days (including bank holidays), flexible working and encourage a healthy work-life balance.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV to us. 

[For Country Offices]: Please do not include photo/Date of Birth/Marital Status/ Religion/Address on your application.

Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check. In addition, all successful candidates for finance roles will undergo an Experian Credit Check.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age. 

Only Shortlisted candidates will be contacted. Applications will be accepted until closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

English National Ballet seeks to appoint a HR Assistant to support and assist the HR department in the delivery of an outstanding generalist HR service to all ENB employees throughout their employment.

The successful candidate will be an excellent communicator with the ability to deal with situations calmly, confidentially and with sensitivity. You will have experience of working with HR database systems, have a proactive approach to work and an ability to solve problems creatively.

Person Specification

Skills and Abilities

• Excellent communicator (written and verbal), professional with the ability to deal with situations calmly, confidentially and with sensitivity.
• Well organised with excellent attention to detail.
• Approachable with an ability to build and maintain successful working relationships at all levels and across a diverse workforce.
• A proactive approach to work and an ability to solve problems creatively.
• Highly proficient in Microsoft office packages, particularly Outlook and Word.

Experience and Knowledge

• Experience of working in an HR environment.
• Experience of working with a highly skilled and/or creative staff base.
• Knowledge of UK employment law.
• Experience of working with HR database systems.

Mind Set

• Willingness to learn and develop relevant skills and professional accreditation.
• Professional and ethical attitude and approach in all aspects of your work as an ambassador for the Company.
• Effective in balancing work and life demands.

Job Details

Contract Type

Permanent, Full Time

Salary

Circa £24,000 per annum, dependent on experience.

Hours of working

Such hours are necessary to carry out duties, 9.30am to 5.30pm/10am to 6pm over weekdays. Evening and weekend work will occasionally be required for which no additional pay will be available.

Normal place of work 

English National Ballet, 41 Hopewell Square, London E14 0SY. Additional working may be required away from the office occasionally.

Deadline for applications: 9am on 3 January 2020.

Selection Process: Interviews are likely to take place in week commencing 13 January 2020.

How to apply

Download the full job description, then please send your CV and covering letter providing evidence of your ability and experience, and the names of your two most recent referees to us.

The director of membership and fundraising is responsible for developing and delivering GLP’s membership and fundraising strategies, with a focus on the recruitment and retention of members, and medium and high net worth individuals, and for coordinating GLP’s external communications. 

Reports to:  the director of The Good Law Project

Responsible for: the Membership Officer

Contract type:  Temporary, one year’s duration with a possibility of becoming permanent

Hours: 4 days per week or equivalent

Responsibilities

• Develop and deliver strategies and action plans to recruit and retain regular giving members, increasing numbers by 50% over the next 18-24 months
• Develop and deliver GLP’s membership offer to regular givers
• Develop GLP’s wider fundraising, with a focus on medium and high net worth individuals, and corporate sponsors who align with our values
• Build strong relationships with members and other supporters
• Working with the Director, lead on guardianship and development of GLP’s brand
• Working with the Director, plan, coordinate and deliver public communications including website and social media
• Ensure that members and other constituents receive excellent service and response
• Ensure that GLP has an effective constituent relationship management system, which is well-maintained and up to date at all times
• Represent GLP to external stakeholders as necessary
• Line manage the membership officer

The Good Law Project is a not for profit membership organisation that brings litigation in the public interest.  We fight for the voiceless through the courts, for a fairer, more decent society for all.  We are a young organisation with a ground-breaking track record already, and are now seeking to recruit our very first staff team.

More details, including the experience, skills and knowledge required, can be found in the job specification attached.  To apply, please send your CV with a covering letter of no more than two pages outlining why you are interested in the role, and how you meet the requirements, together with the details of two referees.Please apply online via CharityJob.

Interviews will be held on 8 January 2020.

• Are you looking for a change in direction, new challenge, or opportunity to develop new skills?
• Are you able to demonstrate empathy, perseverance, adaptability, and resilience?
• Do you have excellent interpersonal skills, including building strong networks?
• Do you have a solution-focused results-orientated approach?
• Are you self-motivated, passionate about supporting people’s recovery and wellbeing and able to actively promote clients to employers?

The Role:

In recognition of the ever expanding evidence of the part paid employment plays in Mental Health recovery and wellbeing HPFT are expanding the range and volume of employment roles embedded within their Community Mental Health Teams. These roles will be delivering employment support in parallel to the health and wellbeing interventions provided by other team colleagues.

You will work intensively with a defined caseload of Service Users who have a severe and enduring mental health condition which impacts on their ability to gain work. You will assist them to obtain and sustain paid employment that is consistent with their goals, utilising the eight principles of Individual Placement Support (IPS). As the Senior Employment specialist you will offer support and supervise the B5 Employment Specialist and B4 Employment Advisor in your quadrant. You will receive professional supervision from the Employment services Lead and meet regularly with other employment colleagues.

Training in the IPS approach will be available to all successful candidates. The new structure offers career progression in this increasingly recognised area of practice and staff development is a priority for all HPFT staff as high quality staff are key to providing outstanding services and the best possible outcomes for our Service Users .

The ideal candidate may have previous employment specialist experiences, relevant clinical role, recruitment, careers advice or personnel background, but may also have a wider business experience, which can be drawn on to achieve positive outcomes.

The Post Holder will work from one of the quadrant bases in Stevenage or Hitchin . Caseloads are quadrant wide and involve regular travel between bases and wider localities.

For further details / informal visits contact:

Theresa Bailey - Professional Lead Adult Mental Health Occupational Therapy and Employment Services

About us

Work for an NHS trust that’s been rated as 'OUTSTANDING' by the CQC. Hertfordshire Partnership University NHS Foundation Trust (HPFT) is a successful provider of mental health and learning disability services with ambitions to be the leading provider in the country. We are already delivering services as far afield as Norfolk and North Essex as well as for the population of Hertfordshire. We are a Values Based organisation and our aim is to ensure that we deliver an experience that is consistently welcoming, kind, positive, respectful and professional, because these are the Values that our service users, carers and staff told us meant the most to them. We are currently embarking on a major transformation programme that will change the way that we deliver our services. We are also delighted to be named in the top 100 list of the best places to work in the health service in 2014, which is due to the national staff survey results as well as our range of engagement activities, the diversity of our staff, support for employees with a disability or those who have suffered mental ill health themselves, and our training and development programmes.

Additional Information

HPFT is committed to being an equal opportunities employer and in order to reflect the diversity of its population, positively encourages applications from all areas of the community. We aim to be a representative organisation with regards to age, disability, ethnicity, gender, beliefs and sexual orientation and are fully committed to equality, diversity and human rights and encourage applications from all sections of the community including users of mental health services.

The Trust is committed to helping staff balance work and home life and welcomes applications from candidates wishing to work part-time or under flexible working arrangements.

Available Role: Night Concierge (Full-time)

37.5 hours a week, shift pattern rota days, evenings and
weekends.
Salary: £19,610.52 

We're on the lookout to recruit vibrant and enthusiastic individuals to join our Supported Housing Team! If you’re passionate, professional, and would like to play an important role in providing high quality, invaluable support to the local community of Newham we’d love to hear from you!

The Renewal Programme Supported Housing provides specialised assistance for members of the community in Newham. We support individuals to gain the professional services they need alongside day to day living skills such as managing finances and being able to cook for themselves. Our aim has always been to provide effective, high quality, support and resettlement services to vulnerable, single, homeless people housed by The Renewal Programme, with the aim of promoting independent living. The main function of these roles is to work as part of a team to ensure the smooth and safe running of our overall housing service.

To apply, fill in our application form and return via email

Closing date for applications - 9am Monday the 9th December 2019

An open day will be held for applicants and interviews will take place from the 16th of December

An Enhanced DBS check will be required for these posts. Further information will be provided to the successful candidate.

The Renewal Programme is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. 

The Renewal Programme is an equal opportunities employer

At St Ann’s, there’s one thing that motivates us, and that’s providing excellent care and support to those living with or affected by life-limiting illnesses.

We’re continuously developing our plans for delivering world-class, innovative care and to ensure St Ann’s is in the best shape possible for future generations.

You’ll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

Have you got what it takes?

• Are you a communications professional looking to make a real difference with your work?
• Can you demonstrate a can-do attitude and appetite for creating campaigns that cut through the noise?
• You must be passionate about our patients and a collaborative colleague.
• Most importantly, you must be wholeheartedly committed to and motivated by the purpose and values of St Ann’s Hospice.

This is an exciting time to join an ambitious, much loved charity and help us achieve our goals. If you’re looking for a new challenge and the opportunity to make a difference, we would love to hear from you.

Dependent on the job role a DBS Check maybe required, the cost of which is covered by the hospice. St Ann’s Hospice is committed to safeguarding and promoting the welfare of adults at risk and children.

We are looking for someone who is passionate about making a difference, and who wants to be part of a growing team that works across the UK.

You will support the development and delivery of the Charity’s policy and public affairs programme and work across the Charity so that policy informs and supports all aspects of our work.

Job Description

Supporting the development and delivery of the Charity’s policy and public affairs programme and working across the Charity so that policy informs and supports all aspects of our work. The Parliamentary Officer will be responsible for all assemblies across the UK.

1.1 Key Responsibilities

• To develop and maintain a good knowledge of political and policy issues, and service developments, relating to elder abuse spanning all four UK nations and internationally, with a particular focus on ageism.
• To represent the charity in alliances, working and advisory groups, providing advice and information on the nature, extent and issues associated with elder abuse.
• To evaluate the effectiveness of policies to protect older people from abuse, collaborating with statutory and Third Sector colleagues to establish a UK perspective, and propose methods by which such policies could be improved, contributing to the development of more holistic and integrated services for victims across the UK.
• To deliver key aspects of AEA’s parliamentary activity, including proactively building contact with parliamentarians, identifying political opportunities for AEA to have influence, lobbying on relevant Bills, drafting briefing materials and responding to incoming parliamentary enquiries.
• To provide direct advice, guidance and information to social policy makers, including appropriate Members of Parliament, responding to demands for information and calls for evidence along with identifying gaps in knowledge and existing service provision.

1.2 Financial Responsibility

• To work within authorised spending and purchasing limits, monitoring and controlling individual budgets as required.

1.3 Policy Activity

• To influence and provide direct advice, guidance and information to social policy makers, including appropriate members of parliaments, on the nature, extent and issues associated with elder abuse.
• To represent the charity at key external meetings and to take strategic decisions at those meetings in order to further the charity’s strategies. This may involve advising staff and volunteers on social and health care policy and campaigns.
• To draft policy briefings, newsletters, and other public documents, coordinating and producing robust evidence-based material for submission to Government, parliamentarians, the civil service and other statutory bodies, working to tight external deadlines.
• To write policy resources, policy messages including reviews, positions, briefings and blogs for a variety of stakeholders using our website and social media platforms.
• In conjunction with the Chief Executive and Director of Policy, to plan and lead on campaigning and lobbying strategy on policy areas, working with internal and external colleagues and volunteers.

1.4 Media Activity

• To actively work with the communications agency, identifying opportunities for promotion of the charity, providing any necessary information or research, and acting as a spokesperson for the charity in newspapers, radio and television.
• To represent and promote the work of the charity at events, conferences and seminars as required.

1.5 Trustee Board

• To contribute to and produce reports for the Board of Trustees as required and to speak to them when requested.
• To attend meetings of the Board as requested.

1.6 Human Resources

• No direct line management responsibilities
• To provide supervision and/or support to any volunteers working to the post.

2.0 General

• To support our UK-wide Helpline by covering Helpline shifts for at least 4 hours per week, and record calls accordingly using our Customer Relationship Management System.
• To respond appropriately to telephone, written and email enquiries, and maintain own diary (making travel/booking arrangements as necessary). 
• To travel as required. Meetings may be in different parts of the UK, and some meetings may be during evenings or at weekends.

2.1 Information

• To provide information and updates on a weekly basis to ensure that the AEA website is regularly updated, and to directly contribute to the social policy outlets of the charity.

Person Specification

Criteria

Essential

Desirable

Experience

Educated to degree level or equivalent, preferably in a relevant field

Experience of working with Board Directors/Trustees

Good experience in the voluntary sector or equivalent

Experience of working in Westminster Parliament, a devolved assembly or for a political party

Good understanding of legislative requirements applying to adult protection and domestic abuse

Experience of website content management systems

Effective communication skills both written and oral

Experience of issuing press releases

Proven ability to develop effective relationships with senior staff in statutory agencies, voluntary agencies, regulatory bodies

Knowledge of major developments in terms of adult care provision, adult protection, domestic abuse and care regulation

Ability to manage a complex and varied workload

Experience of disseminating research findings

Experience of working in partnership with other organisations and agencies

Skills

Ability to think and plan strategically

Excellent interpersonal skills, including diplomacy, sensitivity and negotiation skills

Excellent presentation skills

Skilled at developing and maintaining internal and external working relationships

Strong networking skills

Excellent project management skills

Personal qualities

Innovative and creative, able to identify and act upon new opportunities

Proactive, and able to work on their own initiative as well as part of a team

An excellent communicator with strong persuasive skills

Inspirational to both internal staff and external supporters

Targets and results oriented

Education

Thorough knowledge of charity law and parliamentary process, including GDPR.

Degree level education

Thorough working knowledge of MS office

Other

Willingness and ability to operate in accordance with the values and policies of AEA and work flexibly in response to changing organisational requirements

An ability to demonstrate a positive attitude to older people and a demonstrable interest in challenging elder abuse, coupled with an ability to deal appropriately with sensitive issues

Flexibility and willingness to travel in the UK and to work some unsocial hours

Commitment to bring into the work the views and needs of people with direct experience of abuse

About us

The Bone Cancer Research Trust (BCRT) is the leading charity dedicated to fighting primary bone cancer. Our mission is to save lives and improve outcomes through research, information, awaress and support. In July 2019 we were awarded 'National Healthcare & Medical Reseach Charity of the Year' at the national Charity Awards and earlier in the year the Yorkshire & Humber Institute of Fundraising awarded our Fundraising & Communications Team with 'Fundraising Team of the Year'. We are a small but incredibly passionate and driven organisation that is proud and supportive of our people - together we make the biggest impact for our community. 

The Role

The Challenge Events Fundraising Officer will contribute to the overall fundraising strategy by delivering a programme of activities that maximise income generation and recruitment and retention of supporters for the Bone Cancer Research Trust.

You will operate as a key member of the Challenge Events Team and will have the opportunity to explore new exciting opportunities for the charity. You will also lead on existing events which form part of our core income programme and help grow our expanding portfolio of Challenge Events.

To deliver on our strategy through to 2022 we need to ensure we deliver high quality, meaningful events that help meet our income and charitable objectives. This role will have a direct impact on the primary bone cancer community through Challenge Events by empowering and involving patients, carers, friends, relatives, healthcare professionals and researchers.

About You

The ideal candidate will bring experience of successfully building events fundraising streams through different challenges and bespoke events as well developing meaningful relationships with professional event organisers. They will be results-orientated with a passion for first-class supporter care. They will build excellent working relationships with colleagues and stakeholders as they pull together new ideas for events that will help to ultimately save lives.

As we are a small team, a team-player attitude is a must, as well as a positive and can-do approach.

If you have excellent communication and event management skills, a natural ability to liaise with stakeholders, and determination to succeed, we would like to hear from you.

Application Process

1. Application Form & CV submission closing date: 11th December
2. Interviews W/C 16th December

For more details please see the full Job Description. 

ourNCTstory is the tale of how a trusted, national institution builds on all the good it does today so that we’re here for all parents, throughout the first thousand days.

Our vision is of a nation in which no parent is isolated and all parents are supported to build a strong society.

We know that the start of life is critical to life chances. If you want to build a stronger, kinder, better world, there is and can be no better place to start than at the beginning. 

We share knowledge. We create networks. We campaign for change. We were founded in 1956. And we have achieved so much since then, supporting millions of women and parents through birth and early parenthood.

This is where you come in.

We are looking for an Enquiries Agent to help support parent our vision.

Have you got customer service experience? Would you like to help support parents, volunteers and members through day to day interaction over the phone and by e-mail?  If yes, we would love to hear from you! 

About the role 

Working within the NCT Parent Services Team in our office in Clifton, Bristol,  you will help provide a response that is helpful and relevant to the needs of the enquiry. This response will reflect the positioning and values of NCT. If you have worked with volunteers before that’s great.

1. To be the first point of contact for all incoming queries to NCT, acting with dedication to resolve the query and becoming a “trusted advisor” and providing excellent customer service.
2. To ensure responses fully reflect the positioning and values of NCT so that every person who contacts us is inspired to recommend NCT to others. 
3. To escalate questions and queries where necessary whilst retaining full and complete ownership of the final response
4. To proactively research parent and volunteer issues to increase personal knowledge and to provide the highest calibre of support possible.  
    

The hours of work are 25 per week with a working pattern of 11.30 am to 5pm Monday to Friday.

Full details of this exciting opportunity can be found in the Job Description.

To apply, please upload a copy of your CV and a supporting statement outlining how you meet the role requirements.

Closing date for applications: 15th December

Date of Interviews: 19th December

Stockdales is a well-established charity based in Sale, Manchester. We are committed to making a difference to children and adults with learning disabilities and life-limiting conditions and their families through our residential and community services. Each year, Stockdales helps hundreds of people to be the best version of themselves regardless of the challenges they face.

Short Job Description

The fundraising manager and fundraising officer make up the fundraising team at Stockdales. They work closely together to make sure all aspects of fundraising are covered successfully: individual supporters, fundraising volunteers, community groups, companies, charitable trusts/foundations and events. They are also responsible for all aspects of Stockdales’ marketing and PR.

We’re looking for a friendly, well-organised and committed person to join our small but busy fundraising team as our fundraising officer. This is an existing role which has been carefully developed over the last 5 years. Do you have what it takes to make this role your own and shape it even further?

As our fundraising officer, you will enjoy a varied, exciting role, with no two days the same! Your responsibilities will include all aspects of the fundraising administration, managing small scale community events, raising awareness of the organisation locally, putting the content together for our website, social media pages and newsletters (currently 3 times per year) as well as making sure our supporters have a high quality experience.

You’ll need to be a good all-rounder, think on your feet and work independently and flexible because there will be some evening and weekend work. You’ll also have a flair for creative writing as you will be putting interesting stories together for our newsletters and punchy posts for social media. A ‘head for numbers’, an eye for detail and strong problem solving skills and IT skills are also needed.

Excellent people skills are a must. In this role you will meet all sorts of people from many walks of life, so you will need to be confident and a good communicator. The fundraising team is in regular contact with the people we support too. This might be whilst taking photos, showing supporters round or simply dropping in to say hello. We support people of all abilities, some with severe learning disabilities and complex health needs. It is essential you are comfortable with this.

This is a thoroughly rewarding role for the right person. You might already come from a fundraising background or you may have all of the transferrable skills needed to make this your move into the charity sector. Whichever, if this is you, then we’d love to hear from you!

The role

You will work within our Communications and Influencing Directorate which will market and communicate the new charity, our work and impact to all those affected by breast cancer. This will be achieved through the provision of high quality information about breast cancer; ensuring the cause and patient voice is kept high on the policy, political and media agenda to influence policy and practice.

This is an exciting opportunity to work within the Policy, Evidence and Influencing team to influence change for people with breast cancer. In this role, you will have the opportunity to take forward an exciting new project which seeks to increase our local campaigning capacity. You will also have the opportunity to work with the Senior Campaigns Lead to progress our high profile campaign to improve treatment and support for people living with secondary breast cancer.

You will need to work closely with people affected by breast cancer to ensure they are at the heart of our campaigning as well as internal teams across the charity. You will need experience of working to influence change through campaigning and an understanding of the political decision-making processes.  

About you

Whether you are currently working in a charity, for a health organisation, at an agency or otherwise, you will need to be able to hit the ground running and, as such, have experience of working in a campaigning role. You will also have experience of working with supporters and advocates and possess excellent networking, communication and interpersonal skills and have a sound understanding of the political process.

This is an excellent opportunity for a cause-driven campaigner to both have a tangible, beneficial impact on the lives of those affected by breast cancer as well as the opportunity to grow your own career in a highly experienced, successful and collaborate team.

About Us

We’re excited to announce that in April 2019, Breast Cancer Care and Breast Cancer Now united to create one charity for everyone affected by breast cancer. From research to care, our new charity has people affected by the disease at its heart – providing support for today and hope for the future. United, we can carry out even more world-class research, provide even more life-changing support and campaign even more effectively for better services and care.

By bringing together our passion, energy, expertise, funds and networks, we will make greater progress in more effective ways to make sure that, by 2050, everyone who develops breast cancer will live and receive the support they need to live well. 

Closing date for applications: 9.00am, Monday 9 December 2019

Interviews: Wednesday 18 December 2019 

Medico Legal Report (MLR ) writing Doctor Manager (Maternity Cover)

Contract: 12 months maternity cover
Hours: 14 hours per week, preferably covering Tuesday and Thursday, but days are negotiable. Job shares considered
Location: Finsbury Park, London
Salary:  £19,736 per annum (FTC £49,340 per annum pro rata) plus generous holiday entitlement, pension scheme and group life assurance)

Start date:  week beginning 10 February 2020 (can be from week beginning 07 January 2020  if training is not required)

We are looking for an MLR Doctor (Manager) to provide clinical assessments of torture and produce medico-legal reports on clients, documenting evidence of torture and ill-treatment, which are used as evidence in survivors’ asylum claim and other legal processes. You must have prior experience of writing medico-legal reports within the UK asylum system for survivors of torture, violence or trauma. You will have the opportunity to participate in the selection of suitable referrals to the service.

This role will be responsible in providing supervision, support and line management of volunteer doctors and acting as a mentor to new doctors as and when required. This includes being responsible for monitoring and addressing well-being of direct reports and contributing to practices that promote employee well-being organisationally.

Because of the nature of the work, which involves traumatic material, we place high importance on supporting staff. Doctors have access to individual and peer group support and an Employee Assistance Service.

Doctors who are not currently working for Freedom from Torture must attend a 3 day induction training on 24 – 26 Feb 2020. There will be opportunities to develop and diversify when core experience is gained, including reviewing MLR reports.

To view the Job Description and Person Specification, click on the link provided.

Candidates must have the right to work in the UK to be considered for this position.

Please note a CV and a cover letter addressing the Job Description and Person Specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

Our team of dedicated professionals provide direct support to survivors including psychological therapy, physical health services, legal and welfare support, and expert medical reports for use in survivors' asylum claims. We also support other providers to deliver high quality rehabilitation services to survivors. 

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work. 

None of this can happen without our vibrant community of supporters who help to create this change.

Thanks to the dedication of our staff and volunteers – as well as thousands of passionate supporters and funders – thousands of torture survivors have been able to rebuild their lives in incredibly difficult circumstances.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Closing date: 8 December 2019
Expected date of interviews: TBC

As an organisation working with a vulnerable client group, Freedom From Torture has a legal duty to ensure that those under its care are protected from abuse, and that where is abuse is suspected or has occurred, has a clear framework of response. Therefore the successful candidate will be required to complete a DBS application and the result will need to be reviewed before the candidate is confirmed in post.

Freedom from Torture is an Equal Opportunities Employer

No agencies please

The London Survivors Gateway is an innovative project that is the first of its kind in London. It is a partnership of specialist sexual violence services managed by Women and Girls Network (WGN) comprising the four Rape Crisis Centres, Galop, Survivors UK and The Havens, providing a unique single point of access into specialist sexual violence services. The service is run by Navigators who seek to find specialist support available for survivors.

Navigators support clients to access bespoke assistance around their needs after having experienced sexual violence including support with advocacy, counselling, drugs and alcohol support, housing, etc. The Gateway works with all survivors aged 13 and up. The Navigator is a fast-paced role delivering short-term intensive casework to survivors, and advocating on their behalf with statutory and non-statutory services.

Navigators are at the centre of the Gateway and receive an ongoing package of specialist training and clinical supervision.

This is a unique opportunity for an experienced practitioner to work in an innovative new service which improves responses, access and support for survivors of sexual violence in London. Navigators work from a person-centred, trauma-informed and survivor-led, integrated approach ensuring individualised care pathways that are rooted in WGN’s intersectional, feminist model of empowerment and best practice.

The successful candidates will have specialist knowledge in sexual violence as well as frontline experience supporting survivors. She will have exceptional communication skills, strong IT skills and the ability to work in a fast-paced, telephone-focused role. If you have these skills, and want to join this unique and innovative project, we would love to hear from you.

This post is based in West London (and includes travel across London).

These roles are funded by MOPAC and the Home Office.

WGN’s employee benefits include: 3% pension contribution, generous annual leave entitlement and an Employee Assistance Scheme.

Interviews to be held on Friday 20th December 2019.

These posts are subject to satisfactory references and Enhanced DBS checks.

WGN is an equal opportunities employer. The above post is exempt under the Equality Act 2010, Schedule 9, Part 1

Fixed term: 2 years (extension subject to funding)

Are you passionate about the role research and evidence plays in the humanitarian sector? Do you have experience managing grants, analysing reports and providing support to grant holders to enable them to deliver their objectives? Are you a talented communicator, able to synthesise complex information and re-package it for use by different audiences? Do you have experience facilitating interactive discussions and workshops?

We are looking for an experienced grant manager who is ready to apply their expertise and develop their skills further within a fast-paced and creative team.

Elrha is a leading actor in the humanitarian system focused on research and innovation. We work to improve outcomes for those affected by crises by ensuring that humanitarian practice is based on evidence of what works, and tools and techniques used are continually improved through innovation. We fund and support research and innovation projects around the world, working in partnership with humanitarian organisations, the international research community, the private sector and other actors engaged in research and innovation.   

This post requires an individual looking for a challenging role, who is ready to take on this exciting and varied opportunity within Elrha’s busy and ambitious Research for Health in Humanitarian Crises (R2HC) team. You will need to have experience of managing grant relationships, ideally in a humanitarian or research setting. Inspired by Elrha’s mission and values, you will:

• Manage relationships within the R2HC portfolio of research grants, analyse and review narrative and financial reports, and communicate sensitively to provide feedback to our grantees
• Contribute to the delivery of R2HC’s support package for grantees, enabling them to manage project risks and identify routes to achieve impact
• Support the delivery of R2HC’s calls for proposals, managing relationships with our independent Funding Committee and expert reviewers to ensure applications are rigorously and fairly reviewed
• Synthesise research outputs to make findings accessible to multiple audiences, and support the development of external communications regarding the R2HC programme
• Collect data and conduct analysis to help demonstrate and articulate the impact of the R2HC programme on humanitarian outcomes.  

We are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.    

If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.    

Interview dates: Tuesday, 17 or Wednesday, 18 December, Cardiff