Supporter Relations Coordinator Jobs in Manchester, Greater Manchester
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Summary of Role
This is an exciting new role in our Talking Therapies team providing vital support to people in Manchester with common mental health problems. Working alongside counsellors, you will provide wrap-around social and practical support to adults on our waiting list for or who are engaging in Talking Therapy to enable them to address and overcome barriers impacting on their health and wellbeing. You will provide advice, information and guidance on these issues, make onward referrals to specialist advice organisations where necessary and support engagement with these services.
You will build and maintain relationships with key referrers, such as GP surgeries, to promote the service and facilitate appropriate referrals.
Once trained, you have the exciting task of leading and facilitating a new course within the service: Living Life to the Full™, a CBT-informed group programme designed to support people to improve low mood, overcome stress, sleep better and build confidence.
This role is subject to an Enhanced DBS Check
Applications for this role close at 9am on Wednesday 29th May however we will be holding rolling interviews and may close the vacancy early if a successful candidate is appointed.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Salary: £34,500 - £38,324 per annum
Hours/Contract: Permanent - 35 hours per week
Based: Home Based (with option to work from Bocam Park office)
Closing date: 22nd May 2024
Interview date: 3rd/4th June 2024
We are dedicated to assisting individuals and families affected by terminal illness and bereavement across the UK. As a Peer Support Service Team Leader, you will play a key part in making a real difference to those in need throughout the UK.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you?
- Annual leave allowance:
- England and Wales = 25 days plus 8 public holidays (pro rata)
- Northern Ireland = 25 days plus 11 public holidays (pro rata)
- Scotland = 25 days plus 10 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS/PVG/Access NI
What we are looking for:
- A confident leader with line management experience of both staff and ideally volunteers.
- Excellent communication and interpersonal skills as well the ability to influence, enthuse and work collaboratively with colleagues.
- Managing emotional support services can be challenging at times, you will need resilience to deal with difficult situations in a busy virtual environment,
- Someone with an eye for detail and a passion for continuous improvement opportunities.
- Whilst this role predominantly involves day to day operations, you will be an ambassador for our department and services, so experience with media and PR interviews would be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service management experience from a similar industry (such as a contact centre).
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
Joining our Information & Support Team at an exciting time of growth in this new role, you'll provide crucial operational management for Marie Curie's Peer Support Services - our telephone companion and bereavement services. You'll line manage our Volunteer Co-ordinators and Peer Support staff ensuring the high quality provision of emotional support offered by over 150 volunteers, and be responsible for the development and expansion of these services, at a time when we know that more and more people need our support.
Whilst this is a busy role, responsible for the delivery of two growing services, the fulfilment that comes from seeing the positive impact on someone's life that we have supported, makes this role incredibly rewarding.
In this role, you will:
- Manage the day-to-day operations of Marie Curie's Peer Support Services to provide volunteer-delivered emotional support by phone to people living with a terminal illness, carers, family and friends as well as those who are bereaved from terminal illness.
- Line-manage a team of Volunteer Co-ordinators and Peer Support Officers ensure a high-quality service is provided to all service users and volunteers are recruited, trained and managed at the highest standard.
- Be responsible for service key performance indicators (KPIs), governance, leading on design and delivery of training to volunteers, and proactively managing the quality of our services.
- Alongside the Team Leader of our Support Line, act as a safeguarding lead, ensuring that all policies and procedures are followed and staff and volunteers receive the support that they need to deal with difficult situations.
- Support the growth plan for the services by proactively identifying opportunities to develop the services, working in partnership with other teams, and being an ambassador for the services within Marie Curie, and externally as required.
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via
This role will be subject to receiving a Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
The Door is a Christian youth charity based in Gloucestershire, established in 1991 for the benefit of all young people aged 11 to 25 and their families. It’s a place where every young person and their parents can feel safe, happy and valued, with the best possible opportunity to reach their potential.
We are currently looking for a dedicated and enthusiastic Bid Coordinator to join our Fundraising Team. Within the team you’d be responsible for generating income from The Door’s fundraising portfolio to meet our budgeted current and future service delivery needs, and specifically for raising income from grants and tender bids. You’d coordinate the end-to-end process of bid submission, from researching funding opportunities to writing compelling bids to ensuring the timely delivery of reports to funders.
You’ll be an excellent written communicator, with the ability to compose accurate, concise and persuasive prose, strong administrative and relationship management skills, experience of working with budgets and a good eye for detail. You should have experience of writing successful funding bids and reports. A detailed understanding of the wider funding environment in the voluntary sector is also highly desirable.
This role is home-based and ideal for a skilled bid writer who needs flexible hours. Occasional travel to our office in Stroud, Gloucestershire will be required. Applicants must be UK-based and eligible to work in the UK.
The client requests no contact from agencies or media sales.
We are searching for a new strategic leader at Bloody Good Period. The Head of Communications and Campaigns will play a pivotal and strategic role in delivering creative and effective campaigns and comms that align with our wider influencing work, maximising opportunities to influence change as we approach a General Election, and beyond.
Bloody Good Period’s brand and communications have had huge traction and influence in the last few years. Our mission of menstrual equity resonates strongly with a range of stakeholders including individual supporters, corporates, parliamentarians and celebrities, and we have developed a strong brand which is frequently sought after for high-profile partnerships.
We are also dialling up the activist movement quality of our work, building on strong foundations in terms of our brand, reputation and relationships. We think menstrual equity is a bedrock of renewing and improving the way the UK works, and the way we campaign for that and communicate our thoughts and demands will always be fundamental to our success in achieving our mission.
The Head of Communications and Campaigns will be working across the organisation, and crucially alongside our Experts by Experience forum, strengthening our communication strategy whilst developing and implementing an ambitious campaign strategy to engage and mobilise both existing and new supporters.
We are an inclusive, feminist organisation, which champions remote and flexible working, and puts self-care at the heart of what we do. We offer a specific leadership and development programme for BPOC members of the team to develop their careers within the social justice space, and a wellbeing fund to support every team member. We work hard and deliver, but we do not overwork. We enjoy our work and take pride in it.
We strongly encourage applications from Black and People of Colour, and from those who have lived experience of the issues on which we work, namely period poverty, and/or experience of refugee or asylum-seeker status.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We recognise that many potential candidates who bring the voice and lived experience that we need, may have had less opportunity to develop a track record in these roles. Bloody Good Period prioritises the development needs of everyone who works with us, including in this role.
The client requests no contact from agencies or media sales.
LGBT Foundation is looking for a dynamic person to focus on external engagement in order to maximise our impact. Through taking an integrated approach, the role-holder will be responsible for driving forward three key areas:
- Engagement: Build a network of strategic relationships and opportunities to engage with
our communities and our stakeholders, increasing our influence and impact. - Fundraising: Create opportunities to significantly grow our unrestricted income and
support funding our ambitious Strategic Plan and growth trajectory. - Communications: Ensure we develop impactful communications and campaigns which
convert into positive action and increase our reach and profile.
LGBT Foundation is the UK’s leading LGBTQ+ charity dedicated to the health and wellbeing of LGBTQ+ communities. Our extensive range of established services has made a significant impact on communities, promoting diversity and inclusion.
Our work continually adapts to the evolving needs of LGBTQ+ individuals, highlighting the strength, vitality, and central role of our communities in everything we do.
We operate hybrid working, but there will be an expectation for the postholder to work from
Manchester at least once a week, with national travel where required.
To apply for this role, please visit our jobs page at lgbt.foundation/jobs and complete our online application form.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Senior Fundraising and Marketing Manager
Are you passionate about making a difference?
Do you love devising new and innovative fundraising strategies to achieve goal after goal?
Have you got experience within the Charity sector at a senior level, with a proven track record of strategic thinking and leadership? Then this is the job for you!
Beechwood Cancer Care is currently seeking an experienced and dynamic Fundraising & Marketing Manager to join our friendly Team.
Key responsibilities:
- Forging impactful community and corporate level relationships
- Initiating and executing successfully innovative fundraising campaigns and events to drive growth in aid of the Charity’s mission
- Overseeing all aspects of the Charity’s fundraising and marketing, from grant applications and donor relations, to CRM systems and digital marketing
If you’d like to join us in driving impactful initiatives for local cancer care, download the full job description and get in touch now!
N.B. There will be a presentation and short written exercise as part of the recruitment process.
Candidates can apply via the application form on the Charity's website or by submitting a CV and supporting statement demonstrating their suitability for the role.
Any CV's submitted without a supporting statement will not be considered.
Supporting those affected by cancer, grief and bereavement.
The client requests no contact from agencies or media sales.
The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.
Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.
You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.
We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.
This role is about;
• working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);
• being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;
• developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;
• coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and
• helping to ensure the charity continues to understand the developing needs of its Members.
Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.
All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.
You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.
The selection process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
As you can see above, if you are shortlisted, you will be sent a selection task.
This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.
The Intention of engaging with this community will be to:
• Raise awareness of The Ripple Pond and its services with this community.
• Increase our understanding of this community’s needs.
• Increase the charity's Membership (service users) from this community.
We wish you luck in your application
The process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans
Transition Together is seeking to continue the work of deepening connection and growing the voice of the Transition Movement in England and Wales through the freelance engagement of three Network Weavers. This exciting project will see this team, supported by Transition Together staff, co-design an in person Transition Assembly early next year to guide the future of our Movement in the UK as well as build relationships with Transitioners across Wales and England and connect to emerging and established networks across the UK. These roles will be around two days a week for 10 months and the deadline to apply is 13 May.
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Start date: beginning of June 2024
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Contract period: June 2024 to March 2025
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Fee: £15k with £2k budget to support role activities
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Core working day: Tuesdays
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This is a remote working position including substantial travel to visit Transition groups and events
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The post-holder needs to be England or Wales based as there will be travel required to visit UK Transition groups, and experience of UK communities is essential
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This role will require evenings and weekends working at specific points.
The client requests no contact from agencies or media sales.
Prison Facilitator - Bank Staff (North Region)
Location: Manchester
Department: Prison delivery
Contract: Temp
Salary: £116 per day
Shannon Trust Prison Facilitator - Bank Staff (North Region)
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the North region. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the North region, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including some overnight stays.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for 15th and 16th May 2024 (online).
Benefits:
Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overview
This is an exciting opportunity for someone passionate about storytelling and creative writing, as well as the work Change Grow Live does, to shape the way we tell our story and reimagine the way we communicate.
This is a remote role with regular travel required to Brighton and London.
Responsibilities
We’re a charity that believes in people and wants to make a difference. Our mission is to help people change the direction of their lives, grow as a person and live life to its full potential. As our National Content Lead, you’ll play a key role in helping us achieve this, through a mix of hands-on content creation and editorial leadership.
You’ll be responsible for planning, developing and executing a content strategy, in line with Change Grow Lives strategic priorities, working closely with the Communications Leadership team and senior stakeholders across the organisation.
We’re looking for someone who can be flexible, but a strong advocate when it comes to offering professional advice and guidance. You’ll be working closely with colleagues in our creative hub, across digital, design and content to shape audience experiences.
Your excellent writing and content production skills will be invaluable in identifying powerful stories about how we are making a difference to people’s lives, within a complex organisation. We’re looking for someone creative, compassionate, and resourceful who cares about making society better and safer for as many people as possible.
Salary Range (pro rata if part time)
CGL points 32 to 36 (£35,649.17 - £39,302.37)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Closing Date
20/5/2024
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Anne Jardine
As the Trust and Grants Manager, you will be responsible for generating income from trusts and grants. Based within the Development Team you will look to identify funding opportunities to secure funds to ensure the Hospice successfully achieves its objectives and development plan. With experience of writing bid writing, trust applications and reporting you will have excellent attention to detail and effectively manage deadlines. We are looking for an excellent team player and communicator who is ambitious and solution focussed and has the energy and passion to drive forward our aspirations and operational goals.
Remote or Hybrid working considered.
The client requests no contact from agencies or media sales.
PARTNERS RELATIONSHIP MANAGER
Salary: £30,000 - £35,000
Location: Oldham
Contract: Full time, permanent
UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK.
UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.
The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.
Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.
How to apply
If you have what it to takes to be part of this interesting and promising journey, please press the apply button.
If you would like more information on this vacancy, please contact us via email.
Main Responsibilities:
• Plan and deliver a new Partners development strategy to secure significant gifts from individuals.
• Identify, cultivate and secure relationships to deliver maximum long-term impact and income through effective personal relationship management of major Partners.
• Develop strong and enduring relationships with current and potential major Partners.
• Work collaboratively with internal stakeholders to create compelling, relevant and tailored funding proposals.
• Work with the Head of International Programme to design and develop a targeted contact strategy.
• Support the development of a range of events/campaigns with the wider UKIM teams to provide opportunities.
• Develop and maintain adequate major Partners records.
• Market UKIM Relief’s projects and products to new and existing partners whilst maintaining partner loyalty through special partner services.
• Work efficiently towards the continuous enlargement of UKIM Relief’s partner database.
• Assist in coordinating in Partner Services to ensure data integrity, quality control, and database requirements.
• Ensure that all partner information and reports are of the highest quality and are submitted (if required) in a timely fashion.
• To be up-to-date with all new projects, proposals and potential appeals.
• Ensure that all partners receive a courteous, helpful and professional service at all times.
• Effectively attract and retain partners by liaising with them on a daily basis.
• Accurately record, process and keep all enquires and financial transactions confidential.
• Maintain and assist the Manager to develop an effective administrative systems in order to achieve maximum efficiency across the department.
• Maintain and produce professional documents to the required standard and use ICT to enter, collate and present data.
• Assist the Communications/Fundraising Manager in regularly producing reports for the General Manager, Chair and Committee Members.
• Handle and respond to partner queries, complaints either over the phone, in writing or by email and communicate to the Communications/Fundraising Manager for appropriate advice on sensitive issues.
• Develop and sustain the mutual understanding between UKIM Relief’s and the public.
• To complement the work of the Communications team in producing different types of media to project the work of UKIM Relief to long-terms partners.
• Ensure duties are performed in line with the Data Protection Act, Confidentiality Regulations, Government legislation and UKIM Relief Policies.
• Ensure information flow is managed and easily accessible to allow the team to provide all partners with any personal information requested.
• Ensure the processing of daily mail, data entry and major partner gift acknowledgements are done efficiently.
• Comply with all policies, procedures, legal and regulatory requirements.
• Hold a valid passport and be willing and able to travel extensively, at short notice and under conditions of physical hardship.
• Any other duties commensurate with the accountabilities of the post.
Person Specification:
• Experience of major partner fundraising.
• Strong knowledge of, and successful track record in, delivering significant new income through personal approaches to major partner prospects.
• Proven track record of personally soliciting high value gifts from major partners and of developing long-term relationships.
• Excellent interpersonal skills and the ability to communicate confidently with senior colleagues, stakeholders and partners
• Excellent networking, negotiation and influencing skills.
• Excellent written and verbal skills.
• IT literate with the ability to use Microsoft Office and database systems.
• Experience of arranging events and of stewarding high-profile meetings with senior colleagues, stakeholders and partners.
• Understanding and familiarity of Data Protection, Health and Safety and Gift Aid.
• Educated to degree level or possess a relevant qualification or appropriate experience in a directly related post.
• A good understanding of brand management, marketing and PR.
• Familiarity with the Institute of Fundraising Codes of Practice.
• Numerate with the ability to develop and manage detailed income and expenditure budgets.
• Professional fundraising qualification.
• Experience in using a CRM database
• Experience of maintaining office administration and record keeping systems
• Experience of working with and handling large volumes of data.
You may have experience of the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.
REF-213 581