Supporter Relations Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
FareShare Go
Customer Support Executive
Reporting to: Customer Manager
Location: Sheffield
Contract: Permanent
Hours: Full time, 35 hours a week
Salary: £22,495-£23,170
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
As the UK’s national network of charitable food redistributors. We believe that no good food should go to waste. We redistribute surplus food to charities that turn it into meals. We are doers. We are a community. We change lives
We have an excellent opportunity to join FareShare and if you feel that you would like to make a difference this may be the role for you.
About FareShare Go
FareShare and the Irish social enterprise FoodCloud have been working together since 2016 in a partnership designed to help UK retailers address the issue of edible surplus food they may have within their stores. This innovative partnership, known as FareShare Go, brings together a technology platform and FareShare’s knowledge of the UK charity food redistribution market. Using technological solutions, we connect charities with edible surplus foods from several major retail and restaurant partners across the country.
FareShare’s Strategy and Vision
Our Purpose: We are doers. We are a community. We change lives.
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it is only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
The Customer Support Executive role is responsible for assisting both internal and external stakeholders through out every action taken. This role is required to have in depth knowledge of all FareShare Go, and FareShare Uk’s policies and procedures, our various systems and platforms, excellent communication and analytical skills and a can-do attitude. The Customer Support Executive is the face of FareShare to our partner organisations, answering inbound queries to identify not only the issue but the root cause of the problem, and are responsible for seeing this through until the underlying cause has either been resolved or escalated to a stakeholder to investigate. This role goes beyond looking at these issues on a case-by-case basis, being responsible for highlighting trends across the issues that come across the support teams' desk to identify overarching themes and suggesting improvements to address these. Relationship management underpins every action carried out throughout the day, be it customer, stakeholder, or colleague facing to ensure that we are providing the best possible service we can. This can take many forms, from complaint handling with our customers when there is a retailer issue, expectation management when there is a customer misunderstanding, conflict resolution between our customers and/or retailers, to ensuring that all our records are detailed, up to date and inclusive of all information needed for our colleagues to carry out their role. This team sets the standard for customer support for FareShare, acting as brand ambassadors whilst advocating for our charities and retailers alike to ensure that we achieve our mission of ensuring that suitable food reaches our communities by supporting our community partners who tackle the causes behind the symptoms of food poverty in the United Kingdom.
Main areas of responsibility
Resolving support issues
- Working with our charities to maintain seamless high quality support, including solving issues as they arise, and escalating to appropriate stakeholders.
Charity compliance
- Managing all charity compliance workstreams for one of four FSGo Regions through effective reporting, analysis, communication and intervention with charities to achieve agreed KPIs
Effective use of CRM
- Understanding and using a Customer Relationship Management system to support all charities, by maintaining up to date records on all charities and scheduled donations.
Supporting regional teams
- Working closely with our regional field teams to transition charities from initial to ongoing support, supporting their engagement and retention work with collecting charities.
Stakeholder support
- Working with the data support team to identify support trends, by analysing performance, gauging satisfaction and proactively escalating key issues.
- Working closely with our retailer partners and tech supplier to resolve issues and action requests.
Charity Recruitment and lead Generation
- Make charity eligibility assessments and understand their need and capacity for surplus food, in order to maximise the volume of food donated.
- Assisting with rollouts to new retailers, proof-of-concept and trial initiatives.
Person specification
Essential Criteria
- Excellent communication skills
- Excellent analytical skills
- Be an empathetic team player
- Be able to efficiently manage your own time
- Have strong relationship building skills
- Be organised, with a proven track record of achieving quality results
- Be able to manage and control data and information
- Have a proven ability to create links across teams to share best practices
- Be flexible about your working arrangements as the role may involve travel to other areas of the UK
Desirable Criteria
- Knowledgeable with CRM platforms, especially Salesforce
- Experience using PowerBi reporting
- Independent and innovative, creative thinkers
- Have a strong career history doing similar roles in any sector.
- Understanding of the ‘not for profit’ sector.
- Previous experience of working with food waste in an academic or professional setting is advantageous.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Youth Engagement Worker
Salary Banding: £27,500 - £28,250
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location: Hybrid / Hatfield - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
Herts Young Homeless (hyh) are seeking a dynamic and enthusiastic youth engagement worker to join our charity. hyh's strategic aim is to 'Be More Youth Led' and this role is crucial in supporting that commitment. The right candidate will be fun, open-minded, tech savvy and enjoy working using their own initiative. They will be passionate about youth engagement and motivated to translate youth ideas into actionable plans for the charity.
hyh believe that young people should have opportunities to have their voices heard, valued and acted upon in decisions that affect them. Young people are experts in their own lived experiences; at hyh we recognise that they are key to ensuring our services are relevant and work effectively for young people now and in the future.
This role will facilitate a variety of fun and meaningful engagement opportunities for young people to have a voice on decisions that affect them. The successful candidate will create open, safe and inclusive spaces for young people, to enable them to form and express their voice on issues that are important to them and to hyh. The youth engagement worker will have the opportunity to inform, develop and grow our youth engagement offer; if successful this may lead to professional development opportunities such as line management of volunteers and staff.
What can you bring to the team?
- Candidates Must have a full clean driving license and use of own vehicle for business purposes
- Co-facilitate annual ‘Youth Summits’; consulting young people from across the county on issues related to the charity/youth homelessness.
- Launch and facilitate a youth advisory board (online and in person). Act as an advocate to deliver key youth board messages to our leadership team and board.
- Co-ordinate work experience and apprenticeship opportunities for young people.
- Organise and co-facilitate social events for our young people.
- Support our young housemates in completing ASDAN qualifications.
- Support the content of our digital communication to young people.
- Complete relevant data to monitor and evaluate the effectiveness of youth engagement work.
- Ensure youth engagement and coproduction is considered at all levels of the organisation to ensure decision making is youth informed where appropriate.
- Develop new an innovative ways of involving hyh services users in shaping our services and coproducing our work.
- Ensure good ‘youth voice’ communication across all hyh services, providing updates at service team meetings.
- Co-ordinate young people’s involvement in staff recruitment, training and induction
- Establish and maintain good working relationships with external organisations and professionals.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Please apply via the link on the vacancy found on our website attaching a CV with a covering letter AND/OR a short (less than 2 mins) video as to why they are passionate about youth engagement.If you require any adjustments to support your application please let us know and we will be happy to help where we can.
Closing Date 7th June 2024 and interviews will be arranged as applications are reviewed but will be no later than week of 10th June 2024. The second stage will be a Young Panel Group Task followed by a personal Interview on the 18th June 2024.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
The client requests no contact from agencies or media sales.
INTRODUCTION TO THE ROLE
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child marriage and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of over 1,400 civil society organisations in over 100 countries working in partnership to end child marriage. Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and are able to achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.
The Director of External Engagement at Girls Not Brides devises and oversees implementation of fundraising, communications, advocacy & campaigns strategy to help realise Girls Not Brides’ vision of a world free of child marriage, where girls and women enjoy equal status to boys and men and can fulfil their potential in every aspect of their lives. Uses leadership skills and extensive experience of global and local fundraising, communications, campaigns and advocacy to support the organisation’s strategic objectives - movement building, influencing and learning - to empower others, opening spaces for voices to be raised, and drive transformational change. Works as part of a globally-dispersed and diverse team, and closely with members, National Partnerships and coalitions. Contributes to the organisational strategy as a member of the Senior Leadership Team.
KEY RESPONSIBILITIES OF THE ROLE
Strategic planning and organisational leadership
- Lead the implementation of the Secretariat’s communications, advocacy and fundraising strategies which deliver on the vision, mission and goals set out in the Secretariat and Partnership strategies, 2022-25.
- Set out how the team will use creative campaigning tactics, targeted policy and advocacy,impactful communications and fundraisning to help build the movement to end child marriage, influence those with power to make change, and share evidence and learning.
- Contribute to broad organisational leadership and strategic development, as a member of the Senior Leadership Team.
- Lead the communications, advocacy and fundraising teams, with up to five direct line reports, plus dotted line responsibilities.
- Responsible for planning and monitoring the directorate’s budget
- Advise and inform the CEO, Board and other key stakeholders around key communications, advocacy and campaigns moments.
Empowered communications
- Support the globally-dispersed Girls Not Brides communications team to work with members to find and tell stories of girls’ lives and of the latest evidence and learning that exemplify the realities of child marriage and the solutions; demonstrate that change is needed, and change is happening.
- Work with the Communications team to leverage a wide range of communications channels, including media, website, social media, and events to convey the key messages and findings from Girls Not Brides’ work in a way that enables those without power to be heard, and convinces those with power to support positive change for girls.
- Oversee and explore ways of landing Girls Not Brides stories and policy and campaign asks at the local, national, regional and international level in a way that is context specific and impactful. Be creative and unconventional in your use of content and tactics to reach, engage and influence target audiences.
- Lead the communications team in inspiring audiences to support and join the movement to end child marriage and Girls Not Brides, through documenting and showcasing the results of collective action and developing compelling calls to collective action.
- Oversee the work of the communications team to hone and harness the potential of the Girls Not Brides brand, history, and global network to inspire change and increase member engagement.
Effective advocacy
- Oversee and facilitate direct and indirect engagements with policymakers and decision makers at the local, national, regional and global level, as well as those who influence and advise to take action to end child marriage.
- Lead on ensuring strong synergies between advocacy at national, regional and global levels, coordinatoring between advocacy team members in the regions and the global advocacy team.
- Lead global stakeholder engagement including working with relevant UN organisations, sector leaders, and thematic international organisations to ensure that child marriage is reflected in their policies, budgets and programming.
- Lead Girls Not Brides sector integration agenda, maintain strong existing partnerships, and identify new allies to enhance broader sector integration of ending child marriage.
- Support colleagues, National Partnerships and members to develop and use advocacy skills, and monitor, analyse, influence and respond to relevant legislative and policy opportunities at the global, regional and national level.
- Oversee production and dissemination of policy and advocacy content including fact sheets, policy briefs, updates, and position statements.
- Oversee trainings and development programmes for the secretariat and global partnership, including webinars and learning series.
Transformational campaigns
- Grow and strengthen the movement, harness its potential, ensure Girls Not Brides connects, empowers and amplifies diverse groups around the world united behind a shared cause.
- Oversee Girls Not Brides’ work with local groups, activists, girls and their families to use campaigning and engagement to shift socio-cultural attitudes, including among elders and community leaders, about how girls can and should expect to be treated, respected and empowered.
- Work with the Adovocay team to identify and plan for at least four big moments in the year, either at the global, regional or national level where members of the wider movement can come together to collaborate for change, engage young activists, and support and learn from each other.
- Work closely with the Development and Outreach team to support and deploy champions, ambassadors, youth leaders and high-profile influencers to advance the cause of ending child marriage.
Impactful fundraising
- Direct and lead the implementation of Girls Not Brides’ global and regional fundraising strategy for the secretariat and the wider movement, to ensure a diverse and sustainable income portfolio.
- Lead the creation and diversification of a business development plan, targeting new actors such as businesses, high-net-worth individuals, legacies, etc.
- Lead the cultivation and strengthening of donor relationships, alongside the CEO, to bring in new funding and grant renewals, build donors as champions.
- Oversee and ensure long term projection for income, also overseeing pipeline and prospecting and directing the development of concept notes and proposals.
- Oversee the development of a case for support, multi-year funding opportunities.
- Make recommendations to the CEO in relation to funding decisions, and sign off documents for donors in line with delegated responsibilities.
- Close liaison with CEO, Director of Operations and Finance to help develop annual budgets, targets and a sustainable growth model.
- Direct the development of donor communications and assets, including but not limited to annual reports and promotional materials.
- Assume responsibility for quality assurance on donor communications and collaborations.
- Contribute to the finance team’s work on contracting and compliance.
Influential outreach and visibility
- Lead the development of a strategic approach to building the secretariat’s visibility, partnerships and profile.
- Oversee the identification of strategic opportunities (including trips, events and media appearances) to profile the voices of Girls Not Brides’ internal leaders and external stakeholders to advocate on ending child marriage.
- Oversee the planning and convening of Girls Not Brides’ events and meetings calendar, as well as the high-profile visits to high prevalence and donor countries by the CEO, Champions, and Trustees.
- Alongside the CEO, lead and deepen the partnerships with the Girls First Fund and VOW for Girls at the global level.
- Oversee and lead the development and outreach team’s work to support and deploy champions, advisors, ambassadors, youth leaders and high-profile influencers to advance the cause of ending child marriage across sectors (including politics, business, grassroots activists and NGOs).
- Represent Girls Not Brides externally and further cultivate Girls Not Brides’ network of funders, supporters, Champions and Advisors.
Wider Organisational Responsibilities
- Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work and actions.
- Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners and other stakeholders.
- Line manage roles and consultants as necessary, delegating responsibilities and tasks as appropriate.
- Comply with Girls Not Brides policies and processes, with particular note for safeguarding, diversity and inclusion, the code of conduct and data protection.
- Prepare and deliver reports for the Senior Leadership Team and Board of Trustees, as necessary.
- Ensure that internal databases and monitoring information are kept fully up-to-date.
- Commit to ongoing personal development and learning.
- Fulfil any other reasonable requests for the advancement of Girls Not Brides.
PERSON SPECIFICATION
Essential experience
- Significant professional experience in a comparable role at a senior level in the not-for-profit sector, international/intergovernmental organisation or social enterprise.
- Degree-level qualification in a relevant area such as public policy, development studies, international relations, communications, human rights or gender issues or proven experience in a related field plus extensive relevant professional training.
- Proven experience of working with coalitions and the ability to inform international policy discussions with the realities of grass-roots work.
- A proven track record of successfully developing and implementing a fundraising strategy and raising significant levels of funding for an organisation.
- Broad experience in communications, development and outreach work, building and nurturing strong working relationships with a range of strategic partners.
- Experience of partnership building with stakeholders such as government ministries, NGOs, foundations, grass-roots groups, and champions of social change.
- Proven experience of working with coalitions and the ability to inform international communications with the realities of grass-roots work.
- Experience of successfully managing teams, including geographically dispersed staff.
Essential skills and knowledge
- Advanced and demonstrable understanding of strategic planning, resource mobilisation and communications.
- Demonstrated ability and understanding of how to deliver effective advocacy and/or communications and/or fundraising, development and outreach strategies on global social issues that align with and further an organisation’s strategic goals.
- Excellent strategic thinking and practical planning ability.
- Exceptional written and oral communication skills, including the ability to work with a diverse range of actors at different levels and from different cultural contexts.
- Confident networker and influencer with the ability to represent Girls Not Brides at high-level events.
- A strong understanding and ability to contribute to the advancement of Diversity, Equality and Inclusion (DEI) at organisational and partnership levels.
Desirable
- Experience managing or supporting organisational change processes.
- Advanced knowledge of French and/or Spanish is highly desirable.
- Direct experience of advocating or campaigning on child marriage or closely related issues
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Mental Health Matters Wales is one of Wales’s leading mental health charities. We are an ever-growing charity with big ambitions. We need a wide, diverse and range of experience and skills in our team. Our team members are our number one resource. We do our upmost to ensure individuals feel respected, valued, and cared for, by enabling career success through the provision of unique opportunities to thrive and foster an inclusive workforce which embraces our shared set of core values based on character, relationships, and giving back to the communities where we work.
If this sounds like an organisation you would like to join and become part of a dynamic staff team to lead the way in supporting the improvement of social, emotional and physical wellbeing needs of the population across communities in Wales, then Mental Health Matters Wales is the organisation for you!
The aim of the post is to work alongside the Parent Peer Advocate to improve and enhance the West Glamorgan regional advocacy network by creating a new form of peer advocacy and peer support for parents who are going through the child protection process, statutory assessment and/or the looked after children system within the Neath, Port Talbot and Swansea area.
Main Duties
⦁ To work as part of a team working with parents who are going through the child protection process, statutory assessment and/or the looked after children system within the Neath, Port Talbot and Swansea area.
⦁ Provide support, to parents which may include accompanying clients to a range of meetings, or support in writing letter/telephone calls to represent and/or negotiate on their behalf as requested.
⦁ Providing clients with information, resources and signposting to other organisations/agencies and when necessary making onward referrals.
⦁ Provide befriending and mentoring support based on a supportive working relationship with parents within a professional remit.
⦁ Motivating and/ or encouraging parents to achieve relevant goals and outcomes. Help to raise the confidence and self-esteem of the parent.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a faith-based charity, creating safe homes and communities for over 100 homeless men & women across South Yorkshire and North Derbyshire
Applicants must be flexible to work at any of our project sites in Rotherham, Chesterfield and Shirebrook areas although preferences will be considered if regular shift patterns are available.
Day, night and weekend shifts are available on a relief, holiday cover basis.
Do you want to work alongside people with complex needs and do you have a heart for the vulnerable? Candidates' ethics and values must be in keeping with the Christian faith.
If this is you, then we would like to hear more about you.
The main purpose of the job is:
⦁ To ensure the health, safety, security and operational ability of the building and its residents.
⦁ To work effectively as part of a team to achieve this.
Placement Assessment.
⦁ You will be involved in the selection process that identifies individuals suitable for a place at the Lighthouse. This involves responsibility for applications, assessment interviews and the issues of occupancy offers, at all times ensuring that good practice and equality of opportunity is observed.
⦁ Maintain waiting lists and ensure maximum occupancy.
⦁ Inspect empty rooms and specify to manager repair works and/or cleaning to be carried out.
Rent collection, Accounting and arrears recover.
⦁ Where required collect, record and issue receipts for service charges.
⦁ Monitor payment of rent and service charges.
⦁ Fill in housing benefit forms and relevant tenancy forms for new residents.
⦁ Provide general advice to occupants regarding benefit entitlement.
⦁ Work with residents to ensure prompt payment of rent and minimise the risk of arrears.
Responsive, major and cyclical repairs.
⦁ Inspection of property and reporting of day-to-day repairs to manager.
⦁ Ensure agreed repairs and maintenance are carried out promptly and to a high standard.
For further Responsibilities see attachment
The client requests no contact from agencies or media sales.
Director of Development and Alumni Relations
University of Stirling
Location: Stirling, Scotland
Salary: This is a Grade 10 role with a salary range that starts at £75,840pa. The offer will be
made commensurate with experience.
Founded by Royal Charter in 1967, the University of Stirling was the first new university in Scotland for more than 400 years. Since our beginnings, the University has embraced our role as an innovative, intellectual and cultural institution with a pioneering spirit and a passion for excellence.
Based in the historic and geographical heart of Scotland, our beautiful and accessible 330-acre campus is home to over 20,000 students and staff, representing over 140 nationalities. This is an exciting time to join us as we will soon launch a new Strategic Plan that builds on our significant achievements to date and sets out our shared vision to 2030. Our focus is on making an impact on people’s lives and being a force for good, and our Development and Alumni Relations team will create and deliver engaging and memorable opportunities for our alumni, friends and donors to galvanise our community and secure philanthropic support. To achieve this, we are seeking a new Director of Development and Alumni Relations who will design and drive a new and ambitious strategy for fundraising and alumni engagement, with active support from the Principal and Vice-Chancellor, and the senior leadership team across the University.
You will bring the professional expertise, credibility and personal qualities necessary to provide exceptional leadership for the Development and Alumni Relations team, and collaborate with academic and professional services colleagues, alumni, donors and key stakeholders to make our strategic intent a reality. Your philanthropy experience, including designing successful cultivation and engagement strategies, and a significant track record of securing gifts, will help you to swiftly establish credibility across the University. There is scope to review and adapt our current operations and programme of activity, and we are looking for someone excited by the opportunity to innovate and develop a fresh approach. To succeed in this role, you will be an inspirational, inclusive, and collaborative leader with experience of leading and motivating teams, with a can-do attitude and flexible approach to achieving outstanding results.
If you are ready to take on a key senior leadership role and make a major contribution to the continuing success of the University, please get in touch via our recruitment partner, Richmond Associates. You can download the information pack for this exceptional opportunity on Richmond Associates' website or arrange a confidential discussion with Sonja Dunphy, Managing Director.
How to apply
Applications should consist of a curriculum vitae detailing your relevant qualifications and experience, employment history and achievements. CVs should be accompanied by a covering letter (maximum of 2 pages) describing briefly how you feel you meet the criteria outlined in the Information for Candidates pack, your achievements, why the appointment is of interest and what you'd like to achieve in the role.
Closing date for applications is 9am on Friday, 24 May 2024
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Who we’re looking for
You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.
Reporting to the Regional Service Manager, you will support the Service Manager with managing the Cardiff Support Through Court service. You will provide support to volunteers and oversee the daily running of the service when on duty to ensure day-to-day operations run smoothly.
Due to funding requirements, the successful applicant must be fluent in Welsh.
About Support Through Court
Support Through Court is an independent charity providing practical and emotional support to people facing the court process without the benefit of legal representation. Most people are unfamiliar with - and may be frightened of - the courts, and may be facing serious issues that could affect their children and relationships, finances, or the security of their homes. Our staff and volunteers empower people facing court alone, helping them to go through the court process with dignity and confidence. Together, we can ensure that no one faces court alone.
Applicants should apply with a CV and a covering letter explaining persuasively why we should offer you the post. It is important that your letter should provide evidence of the criteria detailed in the job description and person specification document.
We will be interviewing as and when suitable candidates apply, so if you are interested in the position please do not delay your application.
About the role
This is a fantastic role for an Individual Giving specialist looking for their next career move; as we look to expand our Individual Giving programme.
The post holder will deliver quality fundraising campaign, raising income from a range of sources; including Direct Mail, Cash Appeals, Regular Giving and Lottery that will grow income, supporter base and lifetime value. Putting supporters at the heart of the Charity’s work, the role includes stewardship and retention of individuals to achieve a sustainable increase in income for Clatterbridge Cancer Charity.
As part of a busy and ambitious team, this role would suit a proactive and enthusiastic individual with a talent for storytelling and an interest in direct marketing. Working with the Digital Fundraising Manager and Marketing & PR Manager, this role will be instrumental to the success of Individual Giving during an exciting period of growth for the Charity.
About the Charity
Clatterbridge Cancer Charity is an independent Charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.
It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.
This includes fund life-saving research to shape cancer care for generations to come, investing in leading technology that drive better outcomes for people with cancer, enhancing the patient environment to support health & wellbeing and enabling innovations in care for every patient, every day.
Please include a Cover Letter, alongside your CV with your application, detailing how you meet the criteria set out in the Person Specification.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
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The role
As National Support Coordinator you will provide support to our members living with a rare neuromuscular condition, myasthenia, their families, and carers. You will work alongside three additional National Support Coordinators and a Benefits and Welfare Officer, ensuring our members receive the support they need, via telephone, zoom meetings and email.
We are looking for someone that is willing to work a Monday, Wednesday and Thursday. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required. All evening and weekend work is agreed in advance.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within the charity/healthcare sectors or of a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential. We are a looking for an innovative self-starter to join our small national team of 15 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. if this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist benefits advise.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
Candidates should submit their CV and covering letter.
PLEASE NOTE THIS POST MAY CLOSE EARLY IF WE FEEL WE HAVE ENOUGH SUITABLE APPLICANTS.
Only applicants that can work the requested hours and have submitted a tailored covering letter will be considered for this position.
The client requests no contact from agencies or media sales.
Job Title: Family Support Worker
Location: North London
Job Description:
We are seeking a dedicated and compassionate Family Support Worker to join our team and make a meaningful difference in the lives of families affected by domestic/sexual abuse. The ideal candidate will be committed to providing holistic support to mothers, children, and young people (CYP) during their time in refuge and as they transition into the community.
Key Responsibilities:
Developing and Delivering Services:
- Provide personalised 1:1 family support services to families residing in the refuge, addressing the impact of domestic/sexual abuse on the family unit.
- Collaborate in planning and delivering activities tailored to parents and CYP, including educational, leisure, and therapeutic services.
- Facilitate the strengthening of parent-child relationships and empower families to enhance their resilience.
Assessment and Risk Management:
- Conduct comprehensive assessments of families' needs and risks, utilising organisational assessment tools and evaluation methods.
- Assess and promote parenting skills and children's needs while supporting safety planning for families.
- Manage safeguarding incidents related to children in the refuge, liaising with relevant authorities as necessary.
Development of Early Years/Holiday Play Schemes:
- Create inclusive and engaging play environments and sessions for CYP within the refuge.
- Contribute to fundraising efforts to sustain and expand play schemes.
- Provide supervision and guidance to volunteers and sessional workers involved in play sessions.
Integrated Working and Partnership:
- Collaborate proactively with internal and external services to ensure holistic support for service users.
- Facilitate access to relevant services for CYP with additional needs, fostering partnerships with local institutions.
- Maintain accurate records of service users and utilize Solace's electronic database effectively.
- Engage in fundraising activities and procurement of donations for the benefit of CYP in refuge.
Corporate Responsibilities:
- Ensure adherence to organisational policies and procedures.
- Promote awareness and integration of Equality & Diversity policies within the community.
- Uphold the service user voice in all aspects of service delivery and development.
- Attend relevant meetings and training sessions.
- Act as an ambassador for the organisation.
Qualifications:
- Qualification in Child Development, Youth & Community Work, or equivalent at NVQ level 3 or higher.
- First Aid/Paediatric First Aid Certificate.
- Safeguarding training.
Note: While the above duties and responsibilities are outlined, they are not exhaustive.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Assistive Technology Support Officer
Based in Stanmore/Berkshire - onsite.
Salary circa £30,900 per annum dependent upon experience.
Are you passionate about making a difference in people's lives? Do you have a knack for troubleshooting and a flair for technology? If so, we want you to join our dynamic team as an Assistive Technology Support Officer!
As an Assistive Technology Support Officer, you'll play a vital role in enhancing the lives of individuals with learning disabilities by providing technical support and assistance.
Not only will you be responsible for maintaining stock and databases, but you'll also have the opportunity to contribute to innovative projects aimed at improving service delivery. Your role will involve collaborating with various stakeholders, including suppliers and Norwood's Technology team, to ensure the smooth integration of equipment into our digital network.
To be a car driver and have access to a car during office hours and willing to drive between locations.
Key Responsibilities:
- To visit services and complete installations, repair, maintenance, reviews and collection of Technology Enabled Care (TEC) equipment, with new and existing service users throughout Norwood’s services in North London, Redbridge and Berkshire.
- Troubleshoot problems with equipment installations and resolve these faults both remotely and in person.
- To be responsible for stock and undertake auditing of the stock and maintain current databases according to Company requirements including updating and maintaining asset registers
- Support the IT manager in providing a high level of service coordination to ensure that new projects are delivered effectively.
- To take part in training sessions and attend meetings as required.
- To manage and maintain records, including central records, stock control and budgetary records.
- Train staff in the use of all systems available and provide ongoing support to ensure effective use of the systems in place.
- To support and promote digital inclusion, independence and empowerment for people using telecare or telehealth equipment
- Produce resources to support progress for users of AT.
Why Norwood?
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- Hybrid work arrangement
- 1pm finish on a Friday
- Unlimited access to staff referral scheme
If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest Assistive Technology Support Officer! Please press apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Fundraising Executive
Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, testicular cancer.
In our mission to stop men dying too young, we’re seeking a passionate Community Fundraising Executive to join our London based team.
About the role
You will support fundraisers across the schools audience, providing them with a remarkable experience and keep them coming back to the charity.
The role will focus on both retention of high-value supporters and acquisition of new supporters, with a particular focus on the Movember campaign in November.
You will have the opportunity to work flexibly, blending your time between home and our Clerkenwell office. This role is being offered on a full time fixed term basis (12 months).
You’ll have the opportunity to
· Collaborate with Senior Community Fundraising Manager on school project plan, meeting targets.
· Provide regular data and reports on progress to Senior Manager.
· Identify opportunities for new school supporters, aligning with targets.
· Develop segmented reactivation plan for past supporters.
· Record supporter data and interactions on Salesforce.
· Manage day-to-day school supporter relations, ensuring consistency.
· Act as main point of contact for schools, with timely responses.
· Co-create reward plan with Senior Manager to enhance supporter value.
· Assist in developing engaging fundraising tools for schools.
· Represent Movember at events, increasing public awareness.
For this role, you’ll need
· Minimum of 1 years’ experience in a fundraising role.
· Proven experience of relationship management and stewardship.
· Ability to effectively communicate with all levels of stakeholders, internal and external.
· Highly developed organisation skills, the ability to prioritise and manage projects concurrently and meet deadlines.
· Problem-solving skills with a high degree of self-motivation and initiative
· Adaptability and flexibility.
Bonus points for
· Knowledge and understanding of men’s health
· Experience of working with CRM databases
· Experience of the education sector
Why Movember?
Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.
Our employee benefits include:
§ Hybrid/Flexible working – we offer our team a split of home and office working
§ 13 weeks paid Parental Leave and 6 weeks annual leave
§ Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
§ An Employee Assistance Programme offering face to face counselling, plus legal and financial support
§ A fun stimulating and collaborating culture, with company events
§ Service awards after 3, 5 and 10 years
§ Committees to join – Culture team, Diversity Equity & Inclusion, Movember book group
§ Bike to work scheme
§ Half day Fridays for 9 months of the year
The client requests no contact from agencies or media sales.
Come and join the University of Cambridge Development and Alumni Relations office!
Associate Director, London
Ref: DH41255
Location: Central Cambridge with frequent travel to London
Salary: £45,585 - £57,696 per annum
Development and Alumni Relations is expanding, and the Associate Director, London is a key appointment. You will work to build and strengthen our networks of alumni and supporters in London, where many of the University's most important and longstanding supporters are based. You will have the opportunity to work on six- and seven-figure gifts, securing philanthropic support for priorities across the Collegiate University, such as building a new Children's Hospital, ensuring global food security, powering a zero-carbon future, protecting endangered ecosystems, understanding the implications of AI, and ensuring everyone has access to world-leading education, regardless of background.
You will be part of the International and Regional Team, reporting to the Head of Development, London. You will work with academics across the full breadth of the Collegiate University, giving you an opportunity to pursue truly donor-led major gift fundraising. In a team and University characterised by ambition and the pursuit of excellence, you will find yourself among academic and development colleagues who are among the very best in the business.
You will be a talented major gifts fundraiser or equivalent who wants to secure gifts at the transformational level. You will be a self-starter, collaborative, robust, innovative in approach and a great communicator. Key to your success will be the ability to engage with high-net-worth individuals and senior academic and administrative staff across Collegiate Cambridge.
This position is an exciting opportunity to join a team that works at the cutting edge of what we do at an institution where philanthropy has real impact. We have extraordinary aspirations, come and join us in making them a reality.
This role is based in central Cambridge - we are open to hybrid working which can be discussed at interview.
The postholder will need to be able to travel frequently to the London area as well as occasionally travel within the UK.
The closing date for this position is 9th of June 2024.
First round interviews for this position are anticipated to take place the week commencing the 20th of June.
Second round interviews are anticipated to take place the week commencing the 24th of June.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please quote reference DH41255 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
No agencies please.
We are seeking an experienced and successful fundraiser who has creative communication skills to join our team in the role of a Fundraising and Communications Manager.
This person will be responsible for the fundraising and communications function of the organisation, helping us to secure income via individual and community fundraising and charitable trusts and foundations as well as taking initiative to develop and grow into new areas of fundraising to help maintain and grow our services to survivors.
This post will also lead on internal and external communications and marketing to engage with internal and external stakeholders, including communities, donors, grant makers, supporters and professionals who feel as passionately about the need to support survivors of sexual assault and abuse as we do.
Benefits:
- 28 days annual leave pro rata, plus bank holidays
- 24/7 emotional and practical support
- A generous individual training budget to support your ongoing professional development
Please see the full job description and personal specification attached
Interviews for shortlisted candidates will take place on week commencing 17th June
This post will be subject to an enhanced DBS check. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people. If we can make this easier through accommodation in the recruitment process, please do get in touch.
The client requests no contact from agencies or media sales.