Supporter retention lead jobs in Manchester

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £41,905 - £45,090 per annum if based in London. £39,255 - £42,440 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: Monday 11th May 2026

This application process will consist of 3 stages: Written application, Telephone interview and Assessment Centre (interview & presentation).

Role Summary

As a Senior Partnerships Manager at upReach, you will play a strategic leadership role in shaping the growth, quality, and impact of our partnerships at upReach.

Reporting to the Head of Partnerships within the Income Generation and External Engagement team, you will take strategic ownership of a portfolio of high-value partnerships (5, 6, and 7-figure) within the Tech and STEM sectors, alongside building crucial new partnerships in the sector. Moreover, you will have responsibility for delegated projects that strengthen our partnership strategy and visibility, you will line-manage members of the partnerships team, providing coaching, direction, and support to ensure the team consistently delivers high standards of stewardship, innovation, and income generation.

You’ll act as a senior representative of upReach, cultivating relationships with high-level external stakeholders, championing collaboration across internal teams and identifying new opportunities to raise the visibility and influence of upReach to help drive our mission.

Core Responsibilities

You will play a critical leadership role in advancing upReach’s mission by shaping and scaling high-impact, income-generating partnerships with top employers committed to social mobility. You will lead on delegated strategy projects, mentor and manage members of the partnerships team, and play a key role in upReach’s organisational growth and influence.

Your work will directly support the charity’s strategic partnership priorities: driving sustainable income growth, enhancing partnership impact, and increasing our brand visibility. This role offers scope to lead complex partnerships, influence internal strategy, and champion innovation in partnership delivery. While not exhaustive, your key areas of responsibility include:

Leadership of Employer Partnerships

• Lead the strategic management and growth of a portfolio of high-value, multi-year partnerships in Tech and STEM, ensuring strong alignment with upReach’s mission and priorities.

• Oversee the quality and consistency of partnership engagement across the team, including partnership health reviews, ensuring best-in-class stewardship and measurable partner outcomes aligned with the Partnerships team's OKRs.

• Identify opportunities to deepen relationships, co-create new initiatives, and embed partners in long-term collaboration with upReach.

• Working closely with upReach’s Programme teams to ensure partnerships and programmes are delivered to a high standard.

Develop and Secure New Partnerships

• Proactively identify, cultivate, and convert a pipeline of four-seven figure prospective partnerships aligned with upReach’s mission and strategic goals.

• Lead high-quality prospecting and relationship-building activity, targeting income-generating partnerships that also deliver high-impact opportunities for Associates.

• Build strong relationships with key contacts at potential partners, including senior stakeholders within your sectors, through regular in-person and virtual meetings.

• Deliver compelling, insight-driven proposals and presentations tailored to organisational priorities and demonstrating mutual value.

Strategic Development

• Support the Head of Partnerships in setting partnership strategy and income targets, and contribute to organisational planning and forecasting.

• Analyse market trends to identify emerging opportunities and inform the evolution of upReach’s partnership offer.

• Contribute to the design and implementation of new strategic initiatives that enhance income diversification and partnership sustainability.

• Work cross-functionally to ensure partnership activity is evidence-led, data-informed, and aligned to organisational objectives.

Management within the Partnerships Team

• Line manage a Junior Partnerships Manager, supporting their professional development and building team capabilities.

• Provide leadership and guidance in managing complex partnerships, offer escalation support, and ensure strategic consistency.

• Foster a collaborative, high-performing culture that values innovation, accountability, and shared success.

• Champion continuous improvement across the team, ensuring processes, tools, and resources support efficiency and growth.

Stakeholder Representation and Engagement

• Deputise, where required, for the Head of Partnerships as a senior representative of upReach at external meetings, conferences, and industry events, building influence and credibility across the social mobility landscape.

• Develop relationships with senior external stakeholders, including executive sponsors, industry leaders, and cross-sector collaborators.

• Serve as an ambassador for upReach’s mission, promoting our partnership approach and outcomes to new and existing audiences.

• Use insight from partner feedback to inform organisational strategy and continuous improvement.

Cross-Functional Collaboration and Innovation

• Collaborate with Programme, Finance, Marketing, and Impact teams to ensure partnership activities are well-integrated, efficient, and mission-aligned.

• Support the continuous improvement of internal systems (CRM, contracting, invoicing, and reporting) to enable effective delivery and forecasting.

• Partner with Marketing & Communications to design and deliver strategic campaigns, thought leadership, and storytelling that elevate upReach’s employer partnerships nationally.

• Lead or contribute to cross-organisational projects that enhance income generation, innovation, or partnership experience.

• Uphold upReach’s legal, ethical, and data protection responsibilities in all partnership activity.

Skills and Experience

• The ideal candidate for the Senior Partnerships Manager should display these behavioural skills:

• Exceptional organisational and project management skills, with the ability to lead complex projects and manage multiple strategic priorities autonomously.

• Confident and pragmatic decision-maker who exercises sound judgment and provides strategic direction in a fast-paced environment.

• Experience leading employer engagement, account management, new business development, or fundraising activity within a purpose-driven, education, or social mobility context.

• Proven ability to design and deliver partnership growth strategies that deepen engagement, generate mutual value, and contribute to organisational goals.

• Skilled communicator and influencer, capable of articulating complex ideas clearly and persuasively through written reports, presentations, and external representation.

• Collaborative leader with experience guiding and supporting colleagues across teams and functions to deliver shared objectives and foster a culture of continuous improvement.

• Proficient in using CRM or data management systems to oversee pipelines, generate insights, and inform strategic decision-making.

Desirable

• Strong understanding of ED&I, CSR, or early careers recruitment priorities and how they inform partnership strategy.
• Experience collaborating with marketing and communications teams to create strategic campaigns or content that enhances employer visibility and engagement.
• Experience in management or mentoring others to develop partnership capability and performance.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Monday 11th May at 12pm.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £31,825 - £35,280 per annum if based in London, £29,175 - £32,630 per annum if based in Bristol, Nottingham, Manchester, Newcastle, plus a £312 yearly tax-free work from home allowance.

Application deadline: Friday 22nd May, 12pm

This application process will consist of 3 stages: Written application, Telephone interview and Assessment Centre (interview & written task).

Role Summary

The Exclusive Opportunities Senior Officer will be responsible for ensuring that upReach’s Exclusive Opportunities (internships and short-term work experience) programmes operate smoothly and effectively, and will report to the Exclusive Opportunities Manager. You will work alongside Programme Coordinators, Partnership Managers and Programme Managers to ensure the successful implementation of exclusive work experience and internship opportunities, which provide upReach Associates with the experiences, networks, commercial awareness and skills needed to secure top roles upon graduating.

Core Responsibilities

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.

The Core responsibilities include:

SUPPORTING THE SMOOTH RUNNING OF EXCLUSIVE OPPORTUNITIES PROGRAMMES:

• Lead the logistical and operational planning and delivery of Exclusive Opportunities, ensuring successful implementation and high-quality support for programme participants and partners.

• Develop engaging promotion of new opportunities to Associates to increase the number and diversity of applicants.

• Manage the application and allocation processes for programmes, working with members of the Programmes Team and partner contacts to ensure smooth processes are in place throughout.

• Monitor, evaluate and report on the effectiveness of the programmes, and identify/make improvements based on this.

• Act as the primary point of contact for day-to-day partnership requests, and students accessing Exclusive Opportunities, and take action to respond to any issues raised.

SUPPORTING PARTNERSHIPS AND PROGRAMMES TEAMS:

• Ensure the wider Programmes Team is kept informed of the internship and work experience programme content and timelines, and enabled to best support Associates taking part.

• Collaborate with the Sector Programme Managers to design application assessment materials (where required) and applicant support resources for Programme Coordinators, and run their own Exclusive Opportunities.

• Work with the Programmes team to encourage Associates to apply for and participate in the Exclusive Opportunities programmes.

EXCLUSIVES OPPORTUNITIES PARTNERSHIPS MANAGEMENT:

• Take ownership of a small portfolio of upReach's existing exclusive opportunities partnerships, managing day-to-day relationships with support and guidance from the Exclusives Programmes and Partnerships Manager.

• Support the Exclusives PM in managing their broader portfolio, including relationship stewardship, partner communications, and coordination of activity.

• Collaborate with Partnerships Managers to review and renew employer partners collaborating with upReach on work experience and internship programmes.

• Assist the Exclusives Programmes and Partnerships Manager in high-quality prospecting and relationship-building activity, contributing to income-generating partnerships that also deliver high-impact opportunities for Associates.

• Collaborate closely with the Exclusives Programmes and Partnerships Manager and the Marketing & Communications team to co-create high-quality content and campaigns that showcase our partnerships - including case studies and social media promotion.

• Contribute to impact reporting for the partnership portfolio by gathering data and stories that demonstrate partnership outcomes and drive continued engagement.

Skills and Experience

The ideal candidate for Exclusive Opportunities Senior Officer should display these skills:

• Excellent communication skills, both written and verbal

• Excellent organisational skills and the ability to prioritise a varied workload, manage competing demands and deliver to tight deadlines

• Strong problem-solving skills

• Self-motivation and an ability to work in a small team as well as independently

• Ability to engage and communicate confidently with stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.

To be successful, it is anticipated that you would have experience in:

• Communicating with a variety of stakeholders, through written and verbal communication

• Managing and prioritising a varied workload

• Some project management experience would be beneficial.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Friday 22nd May at 12pm

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.